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Hyatt House Dallas/Addison

Dallas - TX · United States

4900 Edwin Lewis DrView location

7.6/10Very good1,000 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.8/107.8
Condition7.6/107.6
Amenities7.6/107.6
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  • Business hotels
  • Hotels with spa
  • Pet friendly Hotels
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt House Dallas/Addison

The HYATT house Dallas/Addison offers 132 guest rooms with complimentary Wi-Fi and a 24-hour reception desk. This accessible hotel provides wheelchair-accessible rooms and on-site parking. Committed to environmentally friendly practices, the hotel also features conference facilities. Some services may incur a fee.

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When you stay at HYATT house Dallas/Addison in Addison, you'll be in the business district, a 4-minute drive from Galleria Dallas and 9 minutes from Baylor Scott & White The Heart Hospital.

This hotel is 11.8 mi (18.9 km) from Dallas Market Center and 12.3 mi (19.8 km) from American Airlines Center. Make yourself at home in one of the 132 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens.

Your pillowtop bed comes with Egyptian cotton sheets, and all rooms are furnished with double sofa beds. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Addison? This hotel has 1324 square feet (123 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Car recommended Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 12 per day
    • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Addison Circle Park 0.7 km / 0.4 mi
Village on the Parkway 1.4 km / 0.9 mi
Quorum Park 1.6 km / 1 mi
Galleria Dallas 3.5 km / 2.2 mi
Shops at Willow Bend 9.5 km / 5.9 mi
Cinemark Dallas 9.6 km / 6 mi
University of Texas at Dallas 9.9 km / 6.2 mi
Prestonwood Baptist Church 10.6 km / 6.6 mi
Baylor Scott & White The Heart Hospital 10.7 km / 6.7 mi
Medical City Hospital 10.8 km / 6.7 mi
Methodist Hospital Campus for Continuing Care 11.5 km / 7.1 mi
Texas Health Presbyterian Hospital Plano 11.7 km / 7.3 mi
Plaza at Preston Center 12.1 km / 7.5 mi
Arbor Hills Nature Preserve 12.7 km / 7.9 mi
Richland College 12.8 km / 8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 132
  • Number of floors (main building): 3
  • Twin rooms: 77
  • Double rooms: 55
  • Suites: 132
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 40 more facilities & services
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Day-care centreExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 3
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • Tennis
  • Putting greenExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-2

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST
    SUITE STANDARDPhoto unavailable1 photo

    Hyatt House Dallas/Addison

    SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hyatt House Dallas/Addison

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt House Dallas/Addison

7.6
Very good
1,000 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.6 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Todd
Great A++
10/10
Exceptional
27 Jul 2026
Raven
Russell was attentive as always, breakfast was hot fresh and a good variety this is my go to hotel for trips to Dallas!
6/10
Pleasant
20 Jul 2026
Ima
The property is clean the curtains were ripped dirty and stained the carpet was dirty and had a smell but overall it was great
Friends
2/10
Poor
18 Jul 2026
Robert
The minute I checked in I put the Do Not Disturb tag on my door. The next morning housekeeping entered the room as I was exiting the bathroom. I pointed out the DND sign and received a rude response. The shower doors were broken and would not fully close which created hazardous conditions on the wet tile floor. Then on the last morning I woke up in a full sweat to find that the A/C had stopped working. Other than that…..
6/10
Pleasant
16 Jul 2026
Reginald
The hotel has been better in the past when they offered better breakfast and socials during the week Monday through Thursday. I ask front desk and he knew nothing about the socials and no free cookie at check in needs to come back. Then after getting my deposit back I received a 12 dollar parking fee which was never disclosed to me when booking will not recommending this hotel and not spending money at this location. Also weird smell like something was wet. Not my top choice anymore please disclose additional fees before having someone book
Partner
4/10
Poor
13 Jul 2026
Rafinnee
Numerous wasp nest around the property. A wasp actually got into my suite. Looked around the facility and I noted wasp nest in every corner on the 2nd and 3rd floors!!!
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Sam
Nice place to stay
Self
2/10
Poor
05 Jul 2026
Amro
I've stayed at the property several times since 2018. It looks like it's under new management now which made the place to become a nightmare. I've traveled a lot and my stay at Hyatt was one of the worst, if not the worst. The place was filthy, window drapes had stains, cockroach inside bedroom and other insects, bathroom door broken, cutlery filthy, and carpet was dirty. I've rented a one-bedroom for myself and a two-bedroom for my kids. Even my kids complained about how dirty the place was. When I see the brand \"Wyndham\" I know shouldn't deserve more than one or two stars, regardless of what they advertise. Even in Florida, we stayed at a Wyndham, same low quality low hygiene place. The only good think was the courteous staff. Stayed at unit 1213 and 1411.
Friends_and_family Family
2/10
Poor
28 Jun 2026
Juan
Terrible experience. We found a cockroach in our room, smelled like pot. Dirty room overall
Friends
10/10
Exceptional
28 Jun 2026
Nadia
Clean room, nice breakfast and quiet
Self
2/10
Poor
27 Jun 2026
Tara Allero
Ran down hotel that is not worth the cost. Never staying here again!
Family_with_children
10/10
Exceptional
25 Jun 2026
Jonarque
The suites with the two king size beds we’re very comfortable. There is no elevator and it’s on the third floor so if you’re not active or you have some form of disability, it is something to consider. I’m not sure if they have suites or lower levels. The breakfast was good. The pool was fine very convenient the kitchen ! We’d definitely stay here if you’re traveling with a large group.
Family_with_children
6/10
Pleasant
24 Jun 2026
Julio
It’s okay place to stay at.
Partner
10/10
Exceptional
21 Jun 2026
Stacey
Very pleased with accommodations! Staff professional and polite! Housekeeping was on top of cleaning! I had one maintenance issue with toilet Handel but management handled immediately
Family_with_children
8/10
Excellent
21 Jun 2026
Adam
Overall good. No elevator when accessing outside doors to rooms but max is 2nd floor. Good breakfast. Multiple bedroom suites available which is great for traveling with large family.
Family_with_children
8/10
Excellent
20 Jun 2026
Bruce
No elevator. Coffee in the my room didn’t work and no one got me a replacement when I told 4 people. Other than these issues, the room was very large and clean.
Enjoyed the stay.
Partner
10/10
Exceptional
15 Jun 2026
Monjum
Clean room, clean environment, no bad smell, staffs are very responsive, good housekeeping.
Family_with_children
10/10
Exceptional
15 Jun 2026
Kenyata
Was a very pleasant and comfortable stay for my family of 6. The suite was spacious enough to accommodate everyone. The staff was very nice and helpful. Would stay again if in the area.
Friends_and_family Family
6/10
Pleasant
13 Jun 2026
Lewis
The Hyatt House at this location has served travelers and vacationers for over many decades. However, it's time for an upgrade as this property is outdated. The rooms, beds, and bathroom can stand a face lift. The mattresses on the bed are old and does have much support. The property is in a prime location but it's past due of a complete remodeling.
Self
10/10
Exceptional
11 Jun 2026
Vern
VClean rooms and friendly staff
Self
4/10
Poor
08 Jun 2026
Reggie
Staff was rude
10/10
Exceptional
02 Jun 2026
karissa
the environment was amazing, staff was friendly and helpful
Friends_and_family Family
2/10
Poor
31 May 2026
Jeromy
Blood on the mattress ,pull out bed/couch stained with I don’t even want to know, carpet dirty! Some women in the parking lot approached us asking if we knew so and so and where he went then cussed us out!! Checked in seen the room checked right back out!
Family_with_children
10/10
Exceptional
26 May 2026
Valerie
Everything was good just do a little better on the eggs for breakfast
Partner
10/10
Exceptional
22 May 2026
Jose
The areas were clean!
Family_with_children
10/10
Exceptional
21 May 2026
DeLisa
Outdated but overall nice stay. Would stay again.
Family_with_children
4/10
Poor
16 May 2026
Jeffrey W
The place is tired and pretty gross. Bed was awful. Find a better place nearby.
Self
10/10
Exceptional
15 May 2026
Chris
Great stay
6/10
Pleasant
13 May 2026
Lonnie
Sadly, there are long term or permanent residents there an some are under the influence and having someone banging multiple times your door @ 6 in the morning because they had the wrong room was not helpful or comforting.
8/10
Excellent
07 May 2026
Tijuan
Breakfast was very tasty and the staff was polite.
Partner
2/10
Poor
26 Apr 2026
Terrence
Front desk female employee who worked Saturday morning was terrible and rude for me to almost think she was racist. Asked her for towels at 2:45 pm and she said uhhhh yeah I will send them and never received them.

However, Nina and the male employee who worked Sunday were excellent!!!!

Property is not the same from previous stays years ago.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Chaintell
Yes great
Partner
2/10
Poor
24 Apr 2026
Whitney
Room was dirty with roaches on the floor
8/10
Excellent
07 Apr 2026
Louis
Great stay with the family suite had cooking area
Pool clean
Hot tube great
Continental breakfast mid
Room clean
Property well maintained
Staff very helpful
6/10
Pleasant
06 Apr 2026
Dustin
Room smelled like weed because the people underneath us were smoking all day long. The stairs were an issue. HUGE safety concern due to the very top step going to room 1433 is off balance.

Overall clean room though, very spacious, staff was ok at best.
Family_with_children
10/10
Exceptional
31 Mar 2026
Brandon
Didn't indulge
Self
10/10
Exceptional
27 Mar 2026
Les
The breakfast was outstanding
8/10
Excellent
24 Mar 2026
Tadesse
This was the third room I stayed in together with my previous stay and the rooms are quite spacious and comfortable. They provide a good breakfast. If you happen to prefer cooking your meals rather than dinning out, they don't have enough cooking pots and utensils available in the rooms.
The property is at an ideal spot for visiting all adjacent areas within the metroplex.
Family
4/10
Poor
24 Mar 2026
Roy
Yes
Family_with_children
10/10
Exceptional
21 Mar 2026
kyle
Best place right in the heart of Addison. Pool, hotbub and even a basketball court
Self
8/10
Excellent
21 Mar 2026
Jugandeep
Did not had enough Time To many Things
Family_with_children
10/10
Exceptional
16 Mar 2026
Kamini
Everything
Family_with_children
8/10
Excellent
13 Mar 2026
Jennifer
The amenities in the room were good. It was a nice spot for my daughters and I to have a staycation. But the hotel advertised a bar and restaurant and that played into our decision to stay there. They said they do not have a liquor license, so take that off the site please. Also, the shower was awful. It was either scalding or freezing. No in between.
10/10
Exceptional
02 Mar 2026
Randy
My wife and I have stayed at the Hyatt House more than any other hotel in the Dallas area over the years. We like the comfortable rooms and the much morning coffee and breakfast. As seniors, they have always worked with us in meeting our needs. We recommend them to anyone.
Partner
10/10
Exceptional
02 Mar 2026
Wendy
This is an older property so all rooms have outside doors and it is set up like an apartment complex. The rooms are older but clean. It was conveniently located between Dallas and Frisco. The staff were all super friendly and helpful and the breakfast was great.
You can not beat the price for a 2 bedroom. It was perfect for my husband and I and our 3 children.
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Shamaya
Great
2/10
Poor
10 Feb 2026
seth
the staff was atrocious rude and then they did not give me room with bathtub or room that had wworking bathroom door
10/10
Exceptional
25 Jan 2026
Vishnupriya
Yes the rooms and the service here are great . I highly recommend this hotel for the best kitchen and best stay .
8/10
Excellent
19 Jan 2026
Dustin
Breakfast tasted like it had been out for a while.
Business
4/10
Poor
17 Jan 2026
Annie
Bed was comfortable, shredded carpet, no coffee maker - asked twice and a bit rough.
10/10
Exceptional
16 Jan 2026
Weston
Excellent staff and the area was very convenient. The rooms were very clean and of very good size. The buffet breakfast was quite tasty.
Leisure Family
2/10
Poor
16 Jan 2026
Dan
Room stunk like cleaning products, staff incompetent.
10/10
Exceptional
11 Jan 2026
R W
Bigger room and more options than I thought. This is our first time with Hyatt, but hopefully not our last!
Business_and_leisure Family
10/10
Exceptional
04 Jan 2026
Christopher
The rooms were clean, the shower was awesome. The staff made sure you were taking care and the breakfast was a real breakfast with different food every morning.
Leisure Family
8/10
Excellent
04 Jan 2026
STACY
The property was nice, the staff was nice, it was quiet, breakfast wasn't bad, the only complaint were the pillows were rock hard, i could not sleep well and I woke up sore with a migraine
Leisure Family
10/10
Exceptional
01 Jan 2026
Maria
Food quality must be better.
Family_with_children
10/10
Exceptional
31 Dec 2025
Shelomo
Mr encanto y la persona encargada del desayuno muy amable
6/10
Pleasant
23 Dec 2025
Frentres
The room smelled like milled, and when we were out the room they didn't sweep or make the bed just brought towles. But the staff was great
4/10
Poor
20 Dec 2025
darryl
Breakfast was at least 30 minutes late everyday which caused delays for my trip.
Business
6/10
Pleasant
17 Dec 2025
Yellow Heart
The room was adequate for our 2-night stay, smelled good, and quiet.

Breakfast was the standard buffet. Morning coffee, tea, hot water were available. Fresh fruits were not so fresh, kinda soggy, and maybe days old.

The main complaint I had, which I brought to the manager's attention happened when a member of our group couldn't get in because his key card didn't open the front entrance (not sure why, even though it worked with our room). Exhausted from work, he went back to his car and ended up sleeping out there in the cold for more than an hour after midnight. He didn't want to disturb us so he called the front desk, but no one was there to let him in. It wasn't until one of us in the group woke up past 2AM and realized that he didn't make it inside. She went downstairs to fetch him, didn't see any attendant, and opened the main door.

If this didn't happen, I would have given this location 4 stars. If the response from management was more compassionate instead of asking \"how many times did he try to call the front desk?\" I'd probably give it 5 stars.
Business_and_leisure Family
8/10
Excellent
16 Dec 2025
Abhishek
Liked the stay.. housekeeping was daily, which was a good point.. breakfast very repetitive. Otherwise good.
Business Self
10/10
Exceptional
15 Dec 2025
Melissa
Room was clean and loved the big bottles of shampoo and body soap
Friends_and_family Family
4/10
Poor
15 Dec 2025
Brian
Heater was not working. Room was extremely cold.
Business
8/10
Excellent
14 Dec 2025
Juan
Staff was very helpful
Friends_and_family Family
8/10
Excellent
07 Dec 2025
jennifer
Nice room. Nice staff. Ridiculous we have to pay for parking.
8/10
Excellent
06 Dec 2025
Youmi Lee
Breakfast is need to be more variety,.
Business Family
2/10
Poor
06 Dec 2025
muhammad
Dirty bed no blanket first night no bathroom eminenties no toilet floor towel they said they clean room after every 3 days
Business_and_leisure Partner
6/10
Pleasant
04 Dec 2025
Alberto
Room carpet was damaged, blinds had a taped up rip.
Business
6/10
Pleasant
03 Dec 2025
Nicol
Had to change rooms after checking in. Room wasn't clean. NO ELEVATORS !!! Was not fun for someone with asthma to have to climb 3 flights of stairs all day long. No elevators should be in bold print when booking. Never will stay again.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Marcell
It was good room service and food
Leisure Family
6/10
Pleasant
30 Nov 2025
Julie
I was thankful for the two separate bedrooms. Though upon arrival the rooms smelled of mold, shower drain was clogged and there was no real comforter on the beds. I should have brought an extra blanket. The grounds had litter that could have easily been picked up by the housekeeping staff but they ignored it. It was not a clean feeling at all. We did not even want to partake of the centennial breakfast because it just felt like an unkept place. I would only go back if I could not find a VRBO in the area to rent.
Leisure Family
10/10
Exceptional
29 Nov 2025
Priscilla
Yes. And yes
Friends_and_family Family
8/10
Excellent
29 Nov 2025
David
Free breakfast
Self
10/10
Exceptional
29 Nov 2025
Elodie
Yes room was spotless and the staff ( same person for all 2 days somehow) was courteous.
Leisure Family
2/10
Poor
29 Nov 2025
Danielle
There was a lizard in my room as well as a big roach or water bug. There was also piles of Dog Poop on the side walks leading to the parking lot and unfortunately guest stepped on it. This is my 2nd time booking with hotel. My 1st experience wasn’t like this I will not be returning.
Leisure Family
10/10
Exceptional
26 Nov 2025
Erica
Yes the room was clean as always, but there were no forks and the ironing board was missing, no extra blanket. Weekend staff was awesome
Leisure Partner
2/10
Poor
20 Nov 2025
Chris
First room had a leak of some sort, carpet was saturated and my bag got wet. Second room smelled very strongly of glade or air freshener, caused allergy attack. There is no restaurant/lounge even though it is listed as an amenity. Bedroom does can’t swing due to mattress being in the way, not enough room. No towels or bath mats. Breakfast was terrible.
Leisure Family
10/10
Exceptional
20 Nov 2025
Jack
Nice room at a great price! I’ll consider Hyatt House again for a future stay!
Leisure Friends
6/10
Pleasant
15 Nov 2025
Candace
The staff was great. However, our room was musty and smelled faintly of cigarettes, with old and uncomfortable furniture.
10/10
Exceptional
10 Nov 2025
Timothy
The breakfast was okay. The property is nice. Staff is awesome, everyone was always willing to assist. Hotel was quiet and it’s close enough to all the happenings in the area
Leisure Family_with_children
4/10
Poor
09 Nov 2025
Tamika
Yikes. I was not prepared for this stay. We booked two nights and left after one. I will say that the staff are very friendly. BUT, this is not a hotel. It's an older apartment complex. There was no elevator, so you have to schlep up stairs. Breakfast items were limited, so we left and had breakfast elsewhere. I'm sure these accommodations work for someone, but not me.
Partner
8/10
Excellent
04 Nov 2025
Carrieanna
The room was clean but
10/10
Exceptional
03 Nov 2025
LINGASAMY
Greate amenities and really a good experience
Business Self
8/10
Excellent
24 Oct 2025
Mya
It was just what we needed for our family size. Clean, breakfast was available.
Friends_and_family Family
8/10
Excellent
23 Oct 2025
Kandy
Nice location
Leisure Family
10/10
Exceptional
22 Oct 2025
Alexa
Kitchen was clean organized. Bathtub was clean
Friends_and_family Family
4/10
Poor
22 Oct 2025
Vicki
The facilities were good but the kitchen was lacking Cookware and basic cooking essentials. Remotes for the TV's did not work, They removed soiled towels daily but did not replace them with clean ones. Ran out of toilet paper. When we called the staff they were less than helpful and we had to go to the front desk to get anything we needed.
Leisure Partner
8/10
Excellent
21 Oct 2025
Teresa
I didn’t eat breakfast while staying but the room was great overall.
Friends_and_family Family
4/10
Poor
20 Oct 2025
Felicia
The property is a great location for convenience but they are not maintaining the property. Stains in the walkway, cigarette buts all over the walkway, doors were dirty. Inside the room was spacious but they were not cleaned well, the sheets were dirty, towels were dingy, and the room was stinky. They were going to move us to a new room but wasn't much better. The property manager needs to do better because this could be so much better. I wont stay here again
6/10
Pleasant
20 Oct 2025
Ye Eun
Called receptionist just to double check where breakfast was located because I was new to this hotel and since it was an apartment style hotel complex. I asked a simple question of “Where do I go to get breakfast?” And they kept saying “ma’am breakfast closes at 10am”. I called at 9:10am. So I was confused since I asked for location not time, but she kept only repeating “breakfast closes at 10am and angrier each time. And I asked one more time where breakfast was, and she finally answers “the lobbyyy?!?!?” In a very rude way. I did not speak to her rudely at all until after she said this. She then asked “anything else” and I said “clearly not from you”. Whoever this staff was completely set the tone of my day to a bad start and shifted my perspective on this property. This could have been an easy 30 second conversation, but only left a sour taste to the experience. Also did not have extra blankets for the pull out sofa, no hairdryer, and stains on some of the bedding. These things could have been overlooked if not for the rude service that was received unprovoked. I usually never make reviews but I have never received such rudeness before. Whoever was working the call at 9am on 10/19, I hope karma finds you.
6/10
Pleasant
19 Oct 2025
James
The property is a great location for convenience but they are not maintaining the property. Stains in the walkway, cigarette buts all over the walkway, doors were dirty. Inside the room was spacious but they were not cleaned well, the sheets were dirty, towels were dingy, and the room was stinky. They were going to move us to a new room but wasn't much better. The property manager needs to do better because this could be so much better. I wont stay here again
10/10
Exceptional
13 Oct 2025
Daniel
Polite staff. Clean rooms. Good breakfast. Safe location. Dinning & shopping close by.
Leisure Friends
10/10
Exceptional
10 Oct 2025
Andrew
2nd time in a year staying here. Its great, with plenty of shopping and dining with in walking distances
Business Self
10/10
Exceptional
09 Oct 2025
claudio
everything was super clean
Business
10/10
Exceptional
09 Oct 2025
Jefferson
Ellexent place to stay!
Business_and_leisure Self
8/10
Excellent
07 Oct 2025
Krishna
The room was nice and huge. The only thing is they didn’t have enough face towels.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Nancy
2nd time staying here. Great value and comfortable rooms. Friendly staff
Business_and_leisure Family
10/10
Exceptional
06 Oct 2025
Ginger
My favorite place to stay in Addison. My husband and I stay here about once every couple months, always a good experience. The pool and hot tub are always nice and clean. Breakfast is good. Rooms are spacious and clean. Price is fair. This one gets all the stars ⭐️⭐️⭐️⭐️⭐️
8/10
Excellent
04 Oct 2025
Jeremy
I mixed about the Hyatt House as there are. There are some significant pros but many cons. The location is great. The concept of a layout like an apartment complex is nice. The rooms are big and have all the necessities for a longer stay. And being a Hyatt associated facility you get some of the Hyatt perks like the breakfast and the bar and the cafe, The pool, stuff like that. On the downside is the cleanliness. You can tell that there is much neglect when it comes to cleanliness and cleaning. And the roaches everywhere outside of the room and some in the room are a clear indicator and red flag as to the cleanliness of this property. My whole family was creeped out by the roaches. Another negative is no elevators and I had the hardest time lugging my family's luggage up and down three flights of stairs in the Texas heat, I was too tired and irritated after that to enjoy any of the amenities of this hotel. Now the best part was the front desk staff were very helpful, especially when it came to helping me get back some of the stuff I left in the room. As I checked out they went out of their way and were very helpful and located when I left and got it back to me. So I am thankful for them and impressed by their service. And the breakfast food was pretty good.
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
Antionette
Very clean hotel Hospitable staff
Leisure

Location & surroundings

Hyatt House Dallas/Addison
4900 Edwin Lewis Dr, Addison, United States

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Hyatt House Dallas/Addison

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