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Residence Inn Dallas Park Central
Dallas - TX · United States
7642 Lbj FwyView location
8.4/10Excellent628 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.2/10 8.2
Location8.6/10 8.6
Neighborhood8.4/10 8.4
Quality8.0/10 8.0
Value9.0/10 9.0
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Dallas Park Central
Located in North Dallas, the Residence Inn by Marriott Dallas Park Central is within a 15-minute drive of Galleria Dallas and the American Airlines Center. The hotel offers an outdoor pool, a 24-hour fitness center, and complimentary Wi-Fi.
Each of the 139 air-conditioned rooms features a kitchen with a refrigerator, stovetop, and microwave, as well as a flat-screen TV and a work desk. Guests can enjoy a complimentary buffet breakfast on weekdays, a daily reception, and room service during limited hours.
Other amenities include a business center, express check-out, dry cleaning/laundry services, and meeting space. Self-parking is available (subject to charges). Nearby attractions include the University of Texas at Dallas (8. 7 km) and the Dallas World Aquarium (17. 3 km), with Medical City Hospital just 1. 5 km away.
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With a stay at Residence Inn By Marriott Dallas Park Central in Dallas (North Dallas), you'll be a 5-minute drive from Galleria Dallas and 6 minutes from NorthPark Center.
This hotel is 10.8 mi (17.3 km) from American Airlines Center and 11.2 mi (18.1 km) from Kay Bailey Hutchison Convention Center. Make yourself at home in one of the 139 air-conditioned rooms featuring kitchens with refrigerators and stovetops.
Flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include phones, as well as desks and microwaves. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Dallas?
This hotel has 958 square feet (89 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
4:30 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per night
- Destination fee: USD 0.55 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- The seasonal pool will be open from March to November.
- Pool access available from 8:00 AM to 10:00 PM.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
-
Minimal age
21
-
Optional fees
- Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
- Uncovered self parking fee: USD 12.99 per day
- Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in fee: USD 50 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Medical City Hospital
1.5 km / 0.9 mi
Richland College
4 km / 2.5 mi
Galleria Dallas
4.7 km / 2.9 mi
NorthPark Center
6.9 km / 4.3 mi
Texas Health Presbyterian Hospital Dallas
7.9 km / 4.9 mi
Methodist Hospital Campus for Continuing Care
8.5 km / 5.3 mi
Topgolf Dallas
8.7 km / 5.4 mi
University of Texas at Dallas
8.7 km / 5.4 mi
Southern Methodist University
9.7 km / 6 mi
Plaza at Preston Center
10.1 km / 6.3 mi
Eisemann Center for the Performing Arts
10.1 km / 6.3 mi
Addison Circle Park
10.2 km / 6.3 mi
George W. Bush Presidential Library and Museum
10.2 km / 6.3 mi
Moody Coliseum
10.3 km / 6.4 mi
Knox-Henderson Shopping District
11 km / 6.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 139
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Room serviceExtra charge
- Laundry service
- Babysitting serviceExtra charge
Show 28 more facilities & services
- Hotel safe
- Lift access
- ShopExtra charge
- GardenExtra charge
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Restaurant
- Poolside snack barExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children playgroundExtra charge
- TV lounge
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Picnic
- SnacksExtra charge
- Non-smoking establishment
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 45 m²STU.QN
Room overview
Smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, Queen-size bed 150-154 width
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Wheelchair-accessible
Facilities with extra charge
- Cable TV
- Desk
- Video games console
- Pay movies
- Wi-fi
- Dishwasher
- Housekeeping
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
STUDIO QUEEN SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, Queen-size bed 150-154 width
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Room amenities
- Bathroom
- Wheelchair-accessible
Facilities with extra charge
- Cable TV
- Desk
- Video games console
- Pay movies
- Wi-fi
- Dishwasher
- Housekeeping
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
SUITE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 49 m²SUI.QN
Room overview
Smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Wi-fi
- Pay movies
- Video games console
- Desk
- Cable TV
- Dishwasher
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
SUITE QUEEN SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Wi-fi
- Pay movies
- Video games console
- Desk
- Cable TV
- Dishwasher
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Dallas Park Central
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn Dallas Park Central
100
reviews shown
Barclay
Pretty good breakfast. The lobby and hallways were very hot.
Randy
Staff person was friendly but the place is a dump and not maintained.
tiffany
The room was clean and they provide breakfast
Sharionbritan Chyanne
When I stay at a hotel, I don’t require the staff to come and clean my room as I have my own cleaning products and I upkeep the room, but whenever I felt that I needed something
Marcelo
Desayuno bueno y con variedad, cuarto limpio y muy amplio
Marcelo Gabriel
Lindo lugar y cómodo , la atención muy cordial
James
This hotel is very dated. It is in a dire need of updating.
The staff was very nice and helpful, but the carpeting in the floor was wet and nasty, the halls and common areas were very dated. And that was the smallest fitness center I have ever seen.
The staff was very nice and helpful, but the carpeting in the floor was wet and nasty, the halls and common areas were very dated. And that was the smallest fitness center I have ever seen.
Pam
I had to cancel my reservation due to illness. The property would not consent to a refund. I think they should have refunded my money due to illness!
Flavia
The room was larger than we thought. The property is very nice, and breakfast was very good.
Ralph
Everything was good had no problem
Michael
A lot of details showing age- drooling exterior condensers, door paint, panels missing veneer in elevator. Pay for parking - I missed that one- $6/day. Security people walk the site. Easy access to interstate, but surrounded by parking garages. Had to ask for hair dryer 3 times over 2 days. Breakfast ok and staff there kept things in good shape. Never again.
Adalberto
Room was clean and spacious. Breakfast was good
Mario
The room was dusty on some surfaces as well as the curtains and there were no towels upon check-in. I was asked to go to the front desk to pick up towels rather than them bringing them to my room. There was a separate daily charge for parking which just felt like a nickel and dime tactic.
Chkeil
Stay was horrible i arrived at the property at 7 pm and was not able to check in until after 8 pm! Due to expedia not sending over the virtual payment card and going through multiple agents to get situation taken care of all agents were not only rude to me but also to the lady at the front desk! The front desk agent tried to be as helpful as possible though. But more issues occurred once i was in room, the room was not properly clean nor did the room bot have pots or pans as stated aswell as the pull out couch had bed bugs!!!! I checked out shortly after horrible horrible horrible! I understand the propert isnt a 5 star hotel but come on BED BUGS VERY UNACCEPTABLE!
Wanda
Great
Joshua
After reading all the reviews I was confident I'd chosen a great hotel. Outside was beautiful and clean. Our room was big but after inspection we found mold on the shower curtain and blood on the sheets. While in the middle of a shower the handle randomly fell. Honestly don't trust the reviews praising this place.
john
Everything was great as expected. Only thing i would change is having to pay for parking when you're already paying for a room?
Omar
Enjoyed my stay for the week even left my trailer while I ran thru town in the gated parking lot with no problems
Michelle
Room was clean and staff was great!
Kristel
Everything was good except the room key card didn't work a few times.
MARC
I like the size of the room the fact that it has a kitchenette with all the amenities. There's a great breakfast. The staff is wonderful ...a great place when I have to spend a week
Craig
Great sized room, would be happy living in it.
MARC
After many continuing years of visits, still excellent in all aspects
Amber
The check-in was horrible. The representative didn't listen, she was not clear and she charged my card an additional $340 after I told her my room was already paid for. She was very argumentative and not pleasant. She then sent me to room a room and said it was in one place
Brent
Spacious room with all the needed amenities.
Miguel
Welcoming employees, clean and tight rooms. Great breakfast variety and great location off the highway!
Hector
Room was clean
Amy
The very best part of our stay was the staff! Every single person was helpful and courteous! The property is dated and our suite was beat up. The couch was horrible. Door looked like it had seen a crow bar and kitchen cabinets were bad. The place needed to be dusted. Its a great location for medical stuff but just needs some work.
Mark
Location was great in terms of what we were doing. Noise from nearby roadways was a little loud. Hotel could use some updating but it served our purposes very well for the weekend.
Ronn
The room was very comfortable and the water was hot and not lukewarm and the food was delicious.
Meghana
Gated hotel
Michael
Shower faucet was broken. I couldn’t shut off the hot water. I called the front desk and was told maintenance was coming. Half an hour later I called again and was told the same thing. 15 minutes later I called again said the water was still running and wanted to change rooms and I was tired of waiting.
The person at the front desk should have told me that the maintenance person hadn’t even come into work yet!
All 3 days we kept having to have our 3 rooms key cards reprogrammed because they stopped working
T
The person at the front desk should have told me that the maintenance person hadn’t even come into work yet!
All 3 days we kept having to have our 3 rooms key cards reprogrammed because they stopped working
T
Kevin
It is a bit dated…but is a nice place for the price.
Shandora
Everything was good.
Joseph
Tiki Weekend in Dallas
Wonderful weekend getaway to celebrate Tiki in Dallas! Thank you for a wonderful day!
Lanesha
Room is not clean, dirty glass in cabinet. Slight odor...
Stefani
Kind and efficient checkin staff with coffee available in the Lobby. However, the room was stuffy and musty.
Erica
Upon arriving we got into the building and it smelled horrible. It was a mixture of marijuana and moldy wet carpet. Then the room had no air conditioning besides the window units in the rooms and the living room was warm. The windows were not secured and opened because they were unable to be locked due to window unit hose. This did not leave us feeling secure went we laid down. The showers were horrendous. One had the shower curtain barely even on and the other looked as if it was going to fall in on you. The bathroom door in one bedroom had the door broken and so you would get stuck in the bathroom due to the door coming apart. Its been screwed together but still gets stuck. I unfortunately ended up stepping on one of these screws. Also, one of the bedroom doors was the same and wouldnt close or lock. All in all the stay was unrecommendable. I expected more from Marriott and was very disappointed.
laura
When we entered our first room we realized the tv in the living area didn't work. Also, a large ball of hair was on the floor. The receptionist came to room to try and fix TV. She was so nice and sweet, she even picked up the hair from the carpet. After speaking to her manager we were moved to a larger two bedroom. We had a pleasant quiet night and enjoyed our stay. Also, the breakfast was wonderful, probably best from a hotel stay. Will stay again
Brayan
They charged me extra money for parking when it was already paid.
Quiona
Everything was amazing !!!!
Christian
When we checked in that afternoon, the reception host was not entirely welcoming - she was short tempered and was very dismissive.
We stayed in a 2 bedroom unit, and the next day, I came to ask if there was a chance we can change up the mattress…it was old and dingy (there was a very hallow spot) I woke up the next day with a horrible back pain…She told me that she will see what she can do but never got back with us after our four night stay…in our first night we asked if the grill can be used/turned on, the same lady said she doesn't know how it works and that the maintenance crew leaves at 3pm - we’d have to wait the next day.
At check out I asked if Bonvoy members at provided parking she said no and its because we booked through a third party.
I would say that the cleaning staff is amazing! No matter how old the property is, its evident that they do an amazing job cleaning the room and the facility. Breakfast was amazing, lots of healthy options and the staff was quick to refill empty plates - kept the area extremely clean!
We stayed in a 2 bedroom unit, and the next day, I came to ask if there was a chance we can change up the mattress…it was old and dingy (there was a very hallow spot) I woke up the next day with a horrible back pain…She told me that she will see what she can do but never got back with us after our four night stay…in our first night we asked if the grill can be used/turned on, the same lady said she doesn't know how it works and that the maintenance crew leaves at 3pm - we’d have to wait the next day.
At check out I asked if Bonvoy members at provided parking she said no and its because we booked through a third party.
I would say that the cleaning staff is amazing! No matter how old the property is, its evident that they do an amazing job cleaning the room and the facility. Breakfast was amazing, lots of healthy options and the staff was quick to refill empty plates - kept the area extremely clean!
Hector
Always a good place to stay
Carrie
This hotel is horrible inside my room it smelt like a ton of wet musky towels and the shower controls were really hard to get to work and stay at a comfortable temperature.
Maria Jose Arroyo
Everything was perfect
huadong
Cancelled my reservation without informing Expedia or myself. Already checked in online during day time. Arrived at 11:30 pm and found no room. Office claimed overbooked and cancelled mine?! Expedia Spent three hours to find another hotel 10 miles for me. What happened to this hotel and management or staff?
Jessica
Wonderful staff and clean rooms. Great parking and delicious breakfast.
Chaise
Enjoyable free breakfast.
Maria
Very nice place
Tim
Cancelled flight so hotel worked well
Krystal
Our room was not cleaned properly there were stains on the pilows and beer cans under the couches and behind the chairs. Also the vents were very dusty and the front desk just said I’ll tell management.
Dave
Rooms are very spacious. Staff is friendly. Good value for the price.
Bed was very comfy!
Bed was very comfy!
Alexus
Everyone was very nice and offered plenty of towels without us asking.
Christopher
Nice and gated
Bobbie
Lots of homeless, security fencing is broke, beds are awful, musty smell, doors are always propped open to the outside.
Enoch
We were checked into our room. Once we entered the room, we found 5 issues with the room. The next morning before leaving for the day, we reported the 5 issues that we couldn’t tolerate. The other issues we just accepted. When we returned to the hotel that night, the staff person who we reported the issues to did not resolve any of our problems. Nathen next morning we reported the issues to a different representative and she moved us to a new room. Once we took possession of the new room, we discovered that it had a very slow bathroom sink drain.
Melvin
Went to Dallas Cowboys game had a good time
MODUPE
Nothing unique about it but it met my needs location wise
Misty
Staff very courteous, easy to check in. Water boiler was out so we only had slightly warm water for showering. Otherwise good stay.
James
Not satisfied
On check in I told the person at the desk that I have a service dog. I have all the paperwork for him and he is not an emotional support dog. I ended up having to pay another $100 for him. I have stayed all over the country and NEVER had to pay that for him to be with me. The room was ok. Nothing to get excited about. Could have definitely been cleaned better but I made do. I will definitely NOT be returning to this location the next time I’m in Dallas.
Verified traveler
Unfortunately a sincere review
Since I only have 1500 characters I will only summarize our experience:
Night 1: After unpacking everything, ( Fam 4 and 1 pug), we discovered the microwave shorted out while we were trying to use the vent hood for the stove. Called the front desk and due to limited staff were moved to another unit. Packed up everything, got to the new unit and discovered one of the bathroom sinks was clogged so bad that the debris and prior residence’s hair was grossly visible wrapped around sink stopper. But since the front desk said she is the only person present, Ok..not a problem.
Night 2: After a long day, we got back to the unit and wanted to make the kids some dinner, looked in the cabinets and no frying pan. Called the front desk ( BTW can only call via cell phone because the room’s phone is disconnected/disabled) and again will call me back because no one available. After about an hour, no call back so we decided to get Asian takeout. Which was productive because I ended up using the chopsticks to unclog the sink because it was one of the reason why we rented a 2B/2B. At 3 am: the fire alarm went of and continued ringing for about 10 minutes and finally went off by itself
Morning of day 3: at 9 ish am, fire alarm went off for about 5-6 minutes
Night 3/Morning 4: alarm went off again at 5:14 am, called front desk, this time for over 15+ minutes , went off. Around 6:30am, Fire alarm went off again for about 3 mins, called front desk.
More details but limited characters available
Night 1: After unpacking everything, ( Fam 4 and 1 pug), we discovered the microwave shorted out while we were trying to use the vent hood for the stove. Called the front desk and due to limited staff were moved to another unit. Packed up everything, got to the new unit and discovered one of the bathroom sinks was clogged so bad that the debris and prior residence’s hair was grossly visible wrapped around sink stopper. But since the front desk said she is the only person present, Ok..not a problem.
Night 2: After a long day, we got back to the unit and wanted to make the kids some dinner, looked in the cabinets and no frying pan. Called the front desk ( BTW can only call via cell phone because the room’s phone is disconnected/disabled) and again will call me back because no one available. After about an hour, no call back so we decided to get Asian takeout. Which was productive because I ended up using the chopsticks to unclog the sink because it was one of the reason why we rented a 2B/2B. At 3 am: the fire alarm went of and continued ringing for about 10 minutes and finally went off by itself
Morning of day 3: at 9 ish am, fire alarm went off for about 5-6 minutes
Night 3/Morning 4: alarm went off again at 5:14 am, called front desk, this time for over 15+ minutes , went off. Around 6:30am, Fire alarm went off again for about 3 mins, called front desk.
More details but limited characters available
John
Great Customer Service from Lady at the Front Desk
Great stay! Very comfortable rooms for our group. Each room we booked had 2 rooms with a queen each and a bathroom in each room and then a pullout couch in the living room. The rooms were all clean with comfortable bedding.
The oool area was great and nice to sit around while the kids swam.
The lady at the desk was super helpful the morning of our departure. One of the families we went with left their 5 year old son’s shoes and shirt at the table. Some in our group said they saw them that morning but didn’t realize it was their’s. The lady at the front desk went way beyond my expectations looking in trash cans and then finally tracking down the cleaning crew who wound up having them and had not yet turned them into lost and found.
Thank you Residence Inn! This will be our go to place to book when we come to Dallas with this large group. (we actually do this often!)
The oool area was great and nice to sit around while the kids swam.
The lady at the desk was super helpful the morning of our departure. One of the families we went with left their 5 year old son’s shoes and shirt at the table. Some in our group said they saw them that morning but didn’t realize it was their’s. The lady at the front desk went way beyond my expectations looking in trash cans and then finally tracking down the cleaning crew who wound up having them and had not yet turned them into lost and found.
Thank you Residence Inn! This will be our go to place to book when we come to Dallas with this large group. (we actually do this often!)
Christal
Family trip
Our family of 4 (2 kids, 2 adults) stayed in a 2bedroom suite with kitchen. The hotel itself was decent and the staff was really friendly.The room however was out dated. It was clean and the beds were comfortable. The 2 bathrooms were an added bonus. We did have a kitchen but like I said it was outdated, but we managed. Close to a few restaurants. We did enjoy the gazebo outside our room to sit and relax. We wish the pool was opened, but it looked like it hadn't been serviced as no one was using it. Breakfast was your standard but they had different options daily, the option to fix breakfast burritos was really a nice touch. I would stay here again if I needed another 2bed/2ba combo. Overall it served our needs.
Sallie
The staff was very friendly and attentive.
David
Great to have a suite with big desk and living room. Enjoyed free breakfast options.
But, they let the pool turn green, and the car-gate was broken and open. Front desk staff were all great!
But, they let the pool turn green, and the car-gate was broken and open. Front desk staff were all great!
Juanita
Loved it!
Patricia
This place is in poor condition and in a very insecure area. Their pet deposit is egregious and they are taking advantage of customers with fees and parking costs. Complete to other hotels and you will notice significant higher charges. Unacceptable.
Nikolay
The room had no soap and body wash
Verified traveler
Stay was nice staff friendly. However the sofa bed did not receive quality bedding. This was very disappointing.
Sarah
As several visitors said, kind of run down but they’re supposed to be renovated in 2025.
The few staff menbers were very friendly and eager for the upgraded facility!
Basic breakfast buffet included.
Mattress on the pull out couch was uniquely uncomfortable. You could feel every spring. If you need the extra bed, (and aren’t too big) leave the cushions on the couch, put sheets on them and sleep on the pretty comfy cushions.
The few staff menbers were very friendly and eager for the upgraded facility!
Basic breakfast buffet included.
Mattress on the pull out couch was uniquely uncomfortable. You could feel every spring. If you need the extra bed, (and aren’t too big) leave the cushions on the couch, put sheets on them and sleep on the pretty comfy cushions.
Umole P
It’s a place like Home. The managers on duty are always making sure All costumers are well taken care off!
Umole P
Cool
Mirambek
Spring break stay
Too far from breakfast area. Our area smelled like weed. I think it was for customers with dogs. AC was very noisy.
Richard
Nice staff, very clean room & property. Lobby coffee and full breakast at reasonable room rate.
Austinett
I wouldn’t stay there again.
Greg
I was told I had to pay extra to check in before 11 AM and I was in town for business. So I could not wait until 11 to check in. When I did pay the extra money to check in, the employee did not give me back my drivers license, and I did not notice, because I was handed several things. When I got back to the hotel, after concluding my business at 4 o’clock, the room phone rang, and I was informed that my ID was at the front desk. Had I been stopped by the police for any reason I would’ve not been able to provide ID. The overall condition of the building was slightly rundown and the bathroom was sorely in need of an update.
Paul C.
Paying to Park - Pathetic! This is a hotel on a freeway not in a central downtown or resort area. Charging extra for parking is a blatant money grab and not something I have seen before in an outlying location.
Larry
When did you have to pay to park at Residence Inn
Valerie
The facilty was ok. Staff was very friendly but we had 3 false alarms going on in early morning including my room at 5 am. We were not offered sny compensation.
Areial
The good: Great location right off the highway. Safe neighborhood. Spacious rooms. Breakfast was amazing.
The could be better: no lotion provided. Small living area furniture. Dated furniture.
The could be better: no lotion provided. Small living area furniture. Dated furniture.
carla
Central Location
Good hot breakfast
Good hot breakfast
Frank
Great staff old hotel
The front desk and cleaning service were great. The hotel itself is dated. The HVAC unit is so loud I needed to cool the room down and turn it off to sleep.
Cynthia
We really appreciate the \"suite\" feel with 2 bedrooms and kitchen/living area in between. However, this hotel is very dated and seriously needs a deep cleaning.
Bathroom floors were not clean and neither of my doors would close (to my bathroom and bedroom)
Tried to get towels every day but it was difficult getting someone to bring any...had to go to the front desk to get them.
Bathroom floors were not clean and neither of my doors would close (to my bathroom and bedroom)
Tried to get towels every day but it was difficult getting someone to bring any...had to go to the front desk to get them.
Joseph
Reserved my room and they wanted a deposit but the 3 forms of payment they wouldn’t accept. 2 different cards and cash. It was a 50$ deposit. I even told them they could keep the cash. Needless to say I didn’t get my room. 3 days later and of course I’m waiting on the money to hit my account. Which I knew. So I Diane even have the 150$ I paid for the room to go and secure my next room. Worst night ever. And the receptionist even looked suprised when it checked me in with out the card on file. Wouldn’t accept 50$ cash but called her manager to figure out how to check me out and put me on the streets smh. Trash service
Lester
Nice an clean nice room set up with cups pots an pans real homey feel.
Jane
Front desk lady said we needed to go to the second floor, our room was 112, Texas education at it's finest. Maybe you should stop banning books and start reading
Amanda
Front desk staff was very kind, accommodating and professional! Room was clean, we felt safe, great location. I would stay again and recommend to anyone!
Grace
Great location near shopping and restaurants
Martha
Lumpy mattress.
I did not expect the $12 a day charge for parking! The mattress was lumpy and in need of replacement. There were only two towels and I requested one from a cleaning lady that was outside my room vacuuming. She said she would bring one in 20 minutes! She never showed up!
Deborah
The toilet continued to run.
Getting to the main entrance i had to drive to because the building's weren't connected.
Getting to the main entrance i had to drive to because the building's weren't connected.
Michael
Very friendly and safe and convenient
Darren
Great, except the building east of us had a fire alarm bell that stayed on all night through the morning which we all can hear.
Kelsi
Andrea at the front desk was very attentive! Shower didn’t have curtain, no phone in room, bathroom sink didn’t work, tv in bedroom didn’t work.
Alcides
The rooms smell of dirt and humidity, the carpet is sticky because it is so dirty and the sofas itch because they are so dirty. A lot of humidity in the rooms and with a bad smell.
Juanita
The staff was awesome
Mohammad S
All good
LaTerrius
Great place to stay
Bobby Noel
everyone was very nice and accommodating, i did not like that i had asked for my sheets to be changed in the morning and when i got back in the afternoon, they were not done.
Mike
Took more than 20 minutes to get checked in. Staff was new and left alone to work the front desk and answer the phone.
Dominique
The staff was very nice and friendly
Location & surroundings
Residence Inn Dallas Park Central
7642 Lbj Fwy, Dallas, United States
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Residence Inn Dallas Park Central
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