Name: Extended Stay America - Dallas - Coit Road
Address: 12121 Coit Road, Dallas, 75251, US

6/10

Pleasant

27 Jul 2026

AUDRY

Room was tidy, quiet

10/10

Exceptional

03 Jul 2026

LuKesha

Good stay

6/10

Pleasant

29 Jun 2026

Michael

\"Basic\" property - small but functional room. Clean and well stocked with towels. No utensils in the kitchenette but could be requested at the front desk. Refrigerator and A/C were a bit noisy. Check-in and check-out went well.

Friends

6/10

Pleasant

03 Jun 2026

Erik

Its not the Ritz Carlton. Its cheap and you get a big room and free breakfast. Thats about all I can say positive about it. Clean wise it wasn't filthy but could be a lot better. Staff interactions were limited my first experience checking in I waited an hour in the lobby for someone to even get there to check me in.

Partner

6/10

Pleasant

24 May 2026

Solmaz

The first room they gave for us smelled like cigar and marijuana smoke. The second room that was no bad smell, but when the white hand towel had a big dark stain like hand shape on it.
So disgusting ...

Pet

8/10

Excellent

18 May 2026

GRAHAM

fine room toilet paper was very thin and some outlets did not work.

Partner

8/10

Excellent

15 May 2026

Martha

Everything was good and good place for sort or long stay.

Family_with_children

10/10

Exceptional

04 May 2026

Lainessa

Jodi is a doll :) clean room great staff

Self

4/10

Poor

01 May 2026

Darin N.

There was a tree to park the rental car under. The property is run down, a lot of low income people living there. Always looking around suspiciously, working on cars. The room was clean but shower did work, the soap was so old it wouldn’t lather at all. No coffee or utensils glasses or anything in the room. The breakfast was a stale muffin an old breakfast bar.
Definitely would not recommend.

Self

6/10

Pleasant

30 Apr 2026

Terry

Staff is rude for the most part. They do there jobs but don't expect t a helping hand past what is due. Property was maintained and clean.

Partner

8/10

Excellent

17 Apr 2026

Jerry

The room was clean all but the floors needed to be mopped and the two stove eyes were not clean, they had a black something on them. Got coffee at 9 and it was cold this morning. Other than that it was a good stay.

Partner

4/10

Poor

03 Apr 2026

Donald

This place was a dump. Got up and left!

10/10

Exceptional

28 Mar 2026

Jodi

Fully functional kitchen, comfortable beds and amazing staff. We will definitely stay here again.

Family

10/10

Exceptional

19 Mar 2026

Chris

Great place

Self

10/10

Exceptional

18 Mar 2026

Chris

No complaints

8/10

Excellent

13 Feb 2026

Amie

Staff was amazing . Room was clean. Had a great stay . Only thing is location . Very bad part of town

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Christian

It was great! Thank you!

Business Family

8/10

Excellent

27 Dec 2025

Michael

Yes

Friends_and_family Family

2/10

Poor

13 Dec 2025

Nancy

Room was clean. Bed is a cot with a mattress that is very hard. Don't count on room being cleaned, towels or trash taken care of for you. You will need to turn in dirty towels to the front desk to get more. Take out the trash yourself.

Family

2/10

Poor

13 Dec 2025

Génesis

The worst

10/10

Exceptional

12 Dec 2025

Wayne

Very professional

Friends_and_family Friends

10/10

Exceptional

12 Dec 2025

Wayne

Always nice

Friends_and_family Friends

4/10

Poor

24 Nov 2025

Diana

The room needs some serious upgrade… it smelled awful

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Wayne

Staff was great ,clean, .....friendly

Leisure Friends

10/10

Exceptional

28 Oct 2025

Melissa

Clean room, kind staff, quiet enviorment

Self

6/10

Pleasant

20 Aug 2025

Beverley

Overall I definitely would not book this location again due to customer service and the room smelling like pee, and the guy giving me a hard time.

Leisure Self

2/10

Poor

07 Aug 2025

Wissam

Not safe.

Business_and_leisure Self

8/10

Excellent

20 Jul 2025

simon

friendly staff

Business

2/10

Poor

01 Jul 2025

Verified traveler

Worst hotel in Dallas no comfort.

It's too dam hot in room 91 87. Never has the AC worked. Asked twice for maintenance man. Never came. No sheets, towels. No I've machine
It's too hot for a hotel in Texas summer heat. I really would like my money back.
,We wake up in a pool of sweat, no sheets
Take showers without towels. And breakfast is horrible.

Friends_and_family Family

2/10

Poor

28 Jun 2025

salvador

Sucio
Cucarachas
Mal olor sucias las sábanas
Nunca lo recomiendes
No toallas en el baño
No jabón

Business

6/10

Pleasant

14 Jun 2025

Verified traveler

Too hot in room
87.

Friends_and_family Family

4/10

Poor

14 Jun 2025

Verified traveler

Room to hot never ice an cool. Couldn't get new sheets or towels. Had ,4 fans in room never ice an cool always wake up in pool sweat.
Then on the 10 that they were spraying for bugs on the 11th. From 4-7 but my husband took off work because I am bed ridden bad toes ambutated right foot. I asked that it not be done.
I was told it had to be done. They didn't
Come into. 8pm and it took

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Verified traveler

Not comfortable because it being too hot on room. Couldn't get sheets or towels

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Verified traveler

It was too hot in room for Texas.

Friends_and_family Family

2/10

Poor

18 May 2025

Brian

Really ... Pay for something that we couldn't use.

The place looked ok but once we got in the room ... OMG it was stinky. The room smelled like an old ashtray. Not to mention not very clean. Also found dirty socks in the room. A dirty spoon bent and burnt with some previous tenets drugs on it. There was no trash cans in the room. Needless to say if I hadn't already paid with a gift card and couldn't get a refund. I would have not stayed . The only halfway decent thing was the nice big screen TV. That would have been 100 if it has wifi connected to it. Also was charged for WiFi that never did work. Have to say a real bad experience.b

Partner

10/10

Exceptional

16 May 2025

Brent

friendly staff, clean facility, good value. Convenient location near Medical City Dallas Hospitial. Neighborhood was a little unsafe

Business_and_leisure Self

10/10

Exceptional

29 Mar 2025

Rolando Vicente

Place was as advertised and is near food as well. Great place!

Business Family

4/10

Poor

28 Mar 2025

Frank

I have already written a review for this property but I have to say why I’m now giving a two star rating! Their WiFi router was in the room! Other then that the property was filthy all common area though out the property was covered in dog poop ! The room I was in had no shower curtain no soap or shampoo the.bathroom and kitchen area was just nasty filthy they so need a new cleaning lady I actually cleaned the entire room with Clorox clean-up

Business_and_leisure Partner

6/10

Pleasant

24 Mar 2025

Frank

The room that I was given had No microwave no stove top burners no smoke alarm no nothing to cook in or on !
No shower curtain !
The breakfast consisted of coffee oatmeal and a granola bar in a brown paper bag !

Business_and_leisure Partner

2/10

Poor

10 Mar 2025

Isai

Not worth it.

Terrible stay. Check in was easy. Got to my room and it was never cleaned from the previous guest . Got a new room and roaches everywhere, you get what you pay for. Would not recommend. Front desk lady seem irritated after my 3rd visit to the lobby. 3rd time my key would not let me in my room. Never again.

Business

10/10

Exceptional

26 Feb 2025

Dwight

I enjoyed my stay will consider for future visits

Business_and_leisure Self

8/10

Excellent

25 Feb 2025

latasha

Nice

Leisure Family

6/10

Pleasant

16 Feb 2025

Jose

Everything was good for the price just the room and bathroom were not clean the bathroom look like it hadn’t been clean for a week or more

Leisure Partner

2/10

Poor

07 Feb 2025

Dominique

Terrible experience all around. Days prior I called a number of times to inquire about early check in & no one answered the phone. When I checked in attendant wasn’t welcoming. Got to my room sat on the bed & there was a wet spot, mirrors dirty, a sticker on the wall, upholstery hasn’t been cleaned in a long time & when I got to breakfast there was no food. Don’t recommend this property at all.

Business Self

2/10

Poor

28 Dec 2024

Scott

Beware! They did not allow a late-night check in, even though I called and gave them a heads up. I had to find another hotel. They told me they did not have any rooms available, but not true, as more than half the parking spaces were empty. Horrible customer service. Expedia on the other hand was great, Expedia found me a nicer hotel, thank goodness.

Business_and_leisure Self

10/10

Exceptional

14 Dec 2024

William

Had a great experience

10/10

Exceptional

14 Dec 2024

Charlie

Everything

2/10

Poor

14 Dec 2024

Lashonda

I was very disappointed. I woke up early to roaches on the wall in the bathroom n on the ceiling. They was crawling everywhere. They were big n little roaches. Roach fell off the ceiling on my bed. So I checked out early.

Self

10/10

Exceptional

07 Dec 2024

SHEDARRYLLE

We love it here!

Leisure Partner

10/10

Exceptional

04 Dec 2024

Rachel

Management is kind

Business_and_leisure Family

2/10

Poor

16 Nov 2024

Clifton

WORST HOTEL EVER! I’m a Texas high school football/track coach and I travel all over the state for work. I stay in several hotels throughout the
school year and I’ve been traveling for 10 years. This is absolutely the worst hotel I’ve experienced hands down.

1) The hotel I stayed in had roaches. All sizes. I honestly can’t remember the last time I seen roaches in a hotel.

2) My shower didn’t have a shower curtain.

3) My bathroom didn’t have any towels. When I went to go talk to the representative about getting towels, they said they didn’t have any clean linen. The rep went to the back to go see if they had any clean towels and the towels the rep gave me was entangled with hair.

4) The room I stayed in was in Dallas, Tx so when I arrived, there was no representation in the front to greet me. I sat at the front counter for 2 minutes waiting for someone to come to the front. Every representative that was there was in the back watching the Mike Tyson fight. Personally, I get it because the fight was based in Dallas, Texas so there was a hype and excitement about it, but you still have a job to do.

My experience was horrible here and I will never stay here again. Thx for the learning experience. I have pictures of the roaches in my bed and the curtainless shower for confirmation.

Business Family_with_children

2/10

Poor

13 Nov 2024

Jermile

Worst experience

Terrible place to stay. Unless your use to ppl loitering the parking lot. Roaches in the room. Rooms weren’t clean at all. Still had some form of liquid on the wall.

Self

10/10

Exceptional

01 Nov 2024

Lisa

It was great

4/10

Poor

20 Oct 2024

Kim

Rooms were not as dirty as outside. Outside my 2nd story floor room was by the open stairs. On the first floor, underneath the stairs was about 3 trash cans with a terrible smell and flies flying around them. I will never stay there again. Yuck!! Staff was nice and pleasant!😊

Business Family

2/10

Poor

13 Oct 2024

LaScottskee

First Room assigned was dirty and not clean. Second room assigned air conditioning was not working

Business_and_leisure Family

6/10

Pleasant

02 Oct 2024

Mike

Staff is great and friendly.

Business_and_leisure Self

2/10

Poor

30 Sep 2024

Quiniya

I booked a room on expedia and when i arrived they said the rooms were sold out nd I didn’t get a refund

10/10

Exceptional

12 Sep 2024

Aubrey

I was scheduled to arrive after midnight and staff helped me so that I could still checkin! Upon arrival, got a room quickly and was set to go

Leisure Self

2/10

Poor

11 Sep 2024

Gloria

It was infested with Roaches!!!

Business Family_with_children

2/10

Poor

25 Aug 2024

Subramaniam

I will pay you - do yourself a favor and avoid!

I do not want to complain against the front desk staff as they were nice and did the best they could. But the hotel as such is a very different story. They were \"oversold\" and didn't have any rooms (even though we had booked and pre-paid and confirmed). Reason? - because they has maintenance issues in many rooms. We asked what were the issues - Answer? - broken furniture, damaged walls, cockroaches etc., We were informed to get a refund from Hotels.com. We were in a fix and needed a place to stay for the night. We asked for a room with cockroaches as we had no other choice. The lady upfront kept asking if we were sure and understood our desperate situation and then gave us a room (without roaches). But overall, I would never ever stay in an Extended Stay hotel again in my life, let alone this one. You can't pay me a billion $$ to convince me to stay in one, and I can't even begin to explain the reasons why - because it is everything.

Friends_and_family Family

2/10

Poor

25 Aug 2024

Brandon

Half of anything electronic did not work, the AC was stuck on freezing, there were 2 dead roaches in the rolled up bath towel, there were two dead roaches on the bathroom vanity, i killed three roaches within a 10 minute period on the night stand, and left their carcasses there. Roaches were crawling on me during the night. Roaches were in my clothes, under my baggage. ROACHES! This place is disgusting, and needs an inspector to come out, this place is not passable

8/10

Excellent

24 Aug 2024

Francisco

Está muy tranquilo pero no van a limpiar el cuarto asta que no te vas

Business Family

8/10

Excellent

06 Aug 2024

Roland

Overall a good room for the price. Only complaint was a few small roaches I saw. Would stay again.

Business Self

10/10

Exceptional

24 Jul 2024

Sydne

It was really nice

10/10

Exceptional

19 Jul 2024

Sydne

Staff was very attentive and helpful.

Leisure Self

10/10

Exceptional

13 Jul 2024

Rachelle

Ok

Leisure

2/10

Poor

13 Jun 2024

Omari

Room was dirty , woke up to multiple bites on my legs

Self

2/10

Poor

10 Jun 2024

Monica

No rooms

My husband was having surgery and we planned on staying with my mom, but her ac went out. He was having surgery on a Wednesday, then had to go back to the doctor on Thursday to do a check up and finish. But we didnt want to stay at my moms post surgery for the day with no ac so we booked a hotel Tuesday evening as we were headed to Dallas. We book and pay online only to arrive and they tell us there was no roms available. Super frustrating. Then it took several hours to get my refund

2/10

Poor

09 Jun 2024

Omari

Dirty , spots & stains everywhere, I have 6 big bites on my leg from something, I had to make them give me a 2nd room the first one was so dirty

Self

8/10

Excellent

09 Jun 2024

Aldo

Close to hospital and well kept place

Leisure Self

6/10

Pleasant

07 Jun 2024

Jillian

Screaming match between other guests to the point where I seemed like it was going to be violent. The security guard just walked by and did nothing.

Leisure Pet

4/10

Poor

31 May 2024

Izaack

Room smelt like body odor and the thermostat was not working. Was switched to another room which was sufficient. The young lady at the front counter was very courteous and quickly tried to remedy the situation so we were appreciative of that.

Leisure Family

2/10

Poor

31 May 2024

Elizabeth

We made and paid for reservations through Expedia. When we arrived, we were told, \"We're sorry there are no more rooms!
We were told to contact Expedia for a refund. We received an email back from Expedia saying that they would respond within 72 hours.
When I called, I was told that the manager they needed to speak with was not on the property.

2/10

Poor

30 May 2024

Blake

Unfriendly staff the night of May 29 2024

6/10

Pleasant

29 May 2024

Saniyyah

The property was very nice and well put together. The cleanliness of the room was a bit off. I had to wipe spiderwebs from a bunch of the bed with some Clorox wipes, which led me to wipe down other parts of the room, which was very sticky and dirty. There were a lot of baby roaches as well.

Leisure Family_with_children

2/10

Poor

29 May 2024

Michael

The location decided to cancel my additional day I added. They claimed “someone” had cancelled it. The front desk person was awful. I’m likely to pursue legal action of some kind against the place. I would NEVER recommend this place to anyone.

Leisure

2/10

Poor

23 May 2024

Samantha

I was checked into a room that was trashed and smelled strongly of smoke. I went down to the front desk to request a clean room and they gave me another room that had a broken air conditioning. I ended up not staying at all.

Leisure Self

2/10

Poor

15 Apr 2024

Jason

Booked for 10 days, got in super late the first night, checked out the next day and booked somewhere else after having to fight roaches while trying to get a couple hours of sleep.

Business Self

4/10

Poor

11 Apr 2024

Verified traveler

Room smelled like smoke

2/10

Poor

09 Apr 2024

Verified traveler

DO NOT STAY HERE - UNSANITARY CONDITIONS

Worst hotel experience I've ever had. Spent nearly $800 for 3 nights in a non-smoking room and the first night we had a room that was smoking. There was only 1 sheet on the bed and it was dirty. The shower was broken and water leaked all over the floor. There were mysterious red stains on the door and the floor and table were sticky. Overall the room was not cleaned prior to us staying there. The next night they moved us but there was a cockroach in our room, the toilet was disgusting and our room still stank. Overall unclean and unsanitary and would never recommend anyone to stay here or for Extended Stay as a company to be associated with this location for the wellbeing on their brand.

Partner

2/10

Poor

07 Apr 2024

Michael

The room was disgusting & infested with roaches all over the walls, floors & ceiling. I had to check my family out of there within a few hours. Hoping to get a full refund.

Friends_and_family Family

10/10

Exceptional

02 Apr 2024

Druanne

It was great. Just what we needed and very close to MidCity Heart Hospital.

Business Partner

10/10

Exceptional

01 Apr 2024

Mariah

The staff was nice and the room was perfect for a night stay!

Leisure Self

2/10

Poor

22 Mar 2024

Jennifer

ROACHES!!! Do not stay here unless you want to share your space with roached. Told front desk and they did not seem concerned. Their workds were \"we will spray today\" that did not happen for 2 days. We left.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Druanne

Called at 10 at night and was there at 11:30
The desk person was nice and polite. Room was clean. They have a grab and go breakfast.

Business_and_leisure Partner

2/10

Poor

07 Jan 2024

Barbara

The property smelled like rotton food, trash and dog waste that was piled up in the stairwell. Constant smoking, cigarrets and pot on the property along the doorways. Requested sanitizer spray, told not available. Asked for silverware and was treated like it was an inconvenience. There was no cookware, utelsils or even a blanket in the room. The heat would be turned off during the night. silverware and

Business Self

2/10

Poor

31 Dec 2023

Darrell

I showed up with reservations and was told my reservation wasn’t till the next day .
Which was a lie .
Then he canceled my hotel and charged my card

Business

2/10

Poor

18 Dec 2023

adolfo

The room smelled like cigarettes, my clothes smelled like cigarettes. I asked the front desk for ferbreze and they said they don’t have any. My neighbors dogs kept barking all night and they were fighting.
The SMELL OF CIGARETTES MADE ME NAUSEOUS AND MY CLOTHES NOW SMELL LIKE NASTY SMOKE.

Business Self

2/10

Poor

30 Nov 2023

Heidi

Non smoking run reeked of pot. We left and went elsewhere.

Leisure Partner

2/10

Poor

08 Oct 2023

Verified traveler

DO NOT STAY HERE

The floor of the room was disgusting. There was something on the side of the bed that was dripped onto the floor that looked like vomit. When we complained they cleaned just that one spot which means they knew it was there. The rest of the floor was covered in black dirt. Our socks got filthy. We also could not use the bathtub at all because it was clogged and it would fill up with dirty water. We asked for help and was told we would be helped and nothing happened. When my husband complained a second time the woman behind the desk dismissed him and said that. \"maintenance comes on Monday.\" NO ONE OFFERED TO MOVE US. We had no other place to stay because we had already paid them. They refused to refund my whole trio with Hotels.com. I do not understand why we are charged at all to stay in a room without a functional bath or shower? Forget about the filth even.

Friends_and_family Family

2/10

Poor

28 Sep 2023

Belay

I dont't like customer service at all

8/10

Excellent

23 Sep 2023

Maria

Place was not to bad considering it was last minute book in! Staff Rochelle was very friendly and helpful!

6/10