Dallas/Addison Marriott Quorum by the Galleria

United States , Dallas - TX
DALLAS, 14901 Dallas Pkwy
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100 reviews shown

10/10

Exceptional

10 Apr 2026

Bryan

This is a great hotel w a great staff. 5 stars and Kyla was the best at check in!

10/10

Exceptional

24 Jan 2026

Kyle

Everyone that works here is extremely nice and helpful. The room is nice, clean, it was stocked well, everyone goes out of there way to make sure you’re good

Leisure Self

10/10

Exceptional

23 Jan 2026

Sean

I stay here a lot for work. Taylor running the bar is a gentleman and a friendly face to see when I arrive in.

Business

10/10

Exceptional

13 Jan 2026

Donald

Wonderful staff and the place is spotless.

Business

6/10

Pleasant

01 Jan 2026

Jonathan

Room was good condition, clean, and staff was nice. However, our room AC did not work so it was very hot at night.

10/10

Exceptional

11 Dec 2025

Jennifer

Clean room, great service, awesome bartender and drinks!

10/10

Exceptional

07 Dec 2025

Tammy

Quick check in ! Polite front desk and food at the bar was awesome too.

10/10

Exceptional

16 Oct 2025

Shana

Everything was great

10/10

Exceptional

12 Oct 2025

Jill

I lost track of employees that gave us extraordinary service because there were so many of them!

From the valet/front desk that helped us get our oversized truck parked in front lot to friendly maid service to staff at the front desk receiving retrieving two Amazon packages I ordered to the friendly bar staff and the person who directed me to the business center so that I can find a quiet place or a Zoom meeting, you ALL truly went above and beyond!

WELL DONE!

Leisure Family

10/10

Exceptional

03 Oct 2025

Tashata

The hotel accommodated us to satisfy our needs. Switched our room 3 times to accommodate my husband’s handicap. Valet was quick and prompt. Clean rooms. Breakfast was sketchy. Told us it was free, but it wasn’t. Confusing, but the overall stay was good. Would definitely stay here again.

Friends_and_family Friends

10/10

Exceptional

28 Sep 2025

ATHARVA

Excellent Customer Service and Support.

Business Friends

10/10

Exceptional

24 Sep 2025

Nicole

Friendly staff

10/10

Exceptional

10 Aug 2025

Jaron

Good

10/10

Exceptional

03 Aug 2025

Abigail

We loved our stay here. It was clean and quiet and so relaxing. The staff were friendly and the pool was quiet and relaxing. We were so close to so many dinning options, it was so convenient. It made our anniversary stay so relaxing. Would highly recommend.

Leisure Partner

6/10

Pleasant

20 Jun 2025

Abdul

We love Marriott products but the bed was very uncomfortable we ask the hotel to give us diffrent mattress or change our room but they could not help. My husband was going to have surgery we needed acomfortable bedding.

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Monica

The pool closes at 10:00 p.m. not 11:00 p.m. like in the advertisement. Just be aware that if you're looking for a late night pool they will ask you to get out at 10:00 p.m. to clean. The bartender was great. Made us drinks and was able to go sit out in pool after 9:00 p.m. overall good location and rate.

Leisure Family

10/10

Exceptional

10 May 2025

William

Great

10/10

Exceptional

08 May 2025

alex

Quick family visit

We have stayed here many times before. The hotel was packed! But somehow the front desk was able to accomodate our needs and found us a quiet spot. This location is central to all we do when in Dallas.

Friends_and_family Family

8/10

Excellent

05 May 2025

Janese

It was close to tons of activities, restaurants, bowling, cinema etc.

Business_and_leisure Self

10/10

Exceptional

04 May 2025

Susan

Dallas Stay

The staff is fantastic. They are friendly and professional. My room was attended to during my stay which was a nice touch.

Friends_and_family Friends

6/10

Pleasant

18 Apr 2025

William

Nothing but the basics

You get what you paid for basics. No morning coffee other than what is provided in the room. No complimentary breakfast other than what you pay for.

Partner

10/10

Exceptional

01 Apr 2025

Jason

Good location

Leisure Self

10/10

Exceptional

27 Feb 2025

Sham

Excellent

Business Self

6/10

Pleasant

20 Dec 2024

KIMBERLY

Overall, it was an average stay

It was hard to get service at the coffee Café in the morning. The place was under construction, so it was a little limited on what we could access. And the cost for parking was high.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2024

Paula

Great place to stay the room was great. The staff were friendly and very helpful.. I would stay here again

Leisure Self

10/10

Exceptional

11 Nov 2024

endaya

Awesome

Business_and_leisure Self

10/10

Exceptional

09 Nov 2024

KARLA

Great staff, place was nice

10/10

Exceptional

22 Oct 2024

LaDona

The staff was nice ! The property was also nice !

Leisure Self

2/10

Poor

03 Oct 2024

Latonya

The didnt change the sheets, they charged for park per day but didnt states that on the websites, $50 for breakfast for 2 everyday n breakfast wasnt worth that

Partner

2/10

Poor

20 Sep 2024

Shenika

I will never go back!!!

Loved it until I got a $250 extra bill for saying I smoked in there non smoking room. I didnt smoke in their room and I beleive they know I didnt smoke in their hotel they have the advance smoking detectors everywhere in which I stated on the phone. If I did yall would know right when I started from the detectors. She said ma’am it could’ve malfunction. As if Im lying!! They said they found evidence in my trash. The evidence dont mean i smoked in the room it means I had it CLEARLY! I called and they were very rude and told me regardless Texas is not a legal state and they were no refunding my money. I wouldnt be upset if I truly did smoke in the room the part that hurts is I was charged for something I didnt do and they were rude and accused me. If I did it the charge would be fine. Thats the part that hurts the worse. Dont lie to charge me a extra charge. My room was supposed to be $388 my final bill in which they charged my card was $750 , I didnt see it until the next day after I was already checked out and gone. They also kept my deposit. Becareful with this hotel I think they do whatever to charge extra fees. I will never go back!

Friends_and_family Family

8/10

Excellent

23 Jun 2024

Fabian

All was well, the only thing negative was the cold water on a Sunday at 9 am when everyone was trying to check out before 11 and at night time lots of highway noise.

8/10

Excellent

23 Jun 2024

Ashley

Great stay I liked the layout of the room.

Leisure Partner

8/10

Excellent

27 May 2024

Janis

Very clean and comfortable

6/10

Pleasant

01 May 2024

Thomas

Room was clean overall but you can definitely tell the bed and room has seen better days

Self

10/10

Exceptional

25 Apr 2024

Regina

Very clean and staff was super friendly

Leisure Family

10/10

Exceptional

07 Apr 2024

Tiarra

Great customer service!

Leisure Self

10/10

Exceptional

28 Jan 2024

Ryan

Good hotel, good location

The room is great and the front desk staff were very friendly. The lobby has a nice place to gather but if it cold outside it’s cold in that area. Also very loud which can be nice so people can’t listen in on conversations but it was leaning toward the distracting side.

Business

10/10

Exceptional

07 Jan 2024

Jeremy

Very comfortable location with modern updates and quiet rooms.

Leisure Self

4/10

Poor

07 Jan 2024

Britton

When arriving at the hotel we were told the system to assign the keys to the hotel rooms was down.. This meant anytime we needed to leave our room and get back in we had to go down to the lobby and ask to be let into our room. In the elevator ride to be let into our room one of the hotel staff casualty mentioned that if our shower wasn’t getting hot water run the faucet for a few minutes first. After letting it run for almost 20 minutes all the way to the hot side, our shower never got hot water during our stay. The hotel itself looked nice and was kept very clean, but to say this was a very disappointing stay is an understatement and will look for other hotels next time we are in the area.

Leisure Partner

8/10

Excellent

26 Dec 2023

Barbara J

We've stayed at this Marriott location in the past and the rooms and service have always been great. Kehr, Assistant Mngr. was courteous and even gave us complimentary drink and breakfast tickets. Our only complaint is the garage parking is a bit excessive in addition the the nightly charges for our room, garage should be free unless a guest valet parks. Each morning the double paned window in our room was filled w/condensation which filled the window sill w/water which ran down the inside wall to the floor. Also, the bathroom needs an exhaust! The ice machine on our (10th) floor was not working nor was the one on 9th floor. Other than the above our room was quiet and the bed was comfortable.

Leisure Partner

10/10

Exceptional

18 Dec 2023

Sanraya

Best hotel ever !! Nothing bad to say 12/10!!!

Leisure Self

4/10

Poor

16 Dec 2023

Poor, dark, noisy.

Dark rooms with insufficient lighting. Black mould around shower. Lots of it. Dry-cleaning incorrectly categorised as a suit, so charged three times as much. The jacket wasn’t returned to the room and I had to enquire as to it’s whereabouts. Loud traffic noise from adjacent highway with virtually no mitigation.

Business

10/10

Exceptional

16 Dec 2023

Rhonda

Great service, nice rooms. Could use new mattress..

Business

10/10

Exceptional

06 Dec 2023

Enyi

It is one of my favorite hotels when I need to stay in Dallas. Safe, quiet and convenient.

Leisure

8/10

Excellent

05 Nov 2023

Shantal

Just needed a microwave

10/10

Exceptional

07 Oct 2023

Wanda

Bed a little hard and sheets don’t fit bed.

Leisure Family

8/10

Excellent

11 Sep 2023

Tongsuo

Cons:No free parking, no free breakfast, no free WIFI in your room. No microwave in your room.

pros: There are conference rooms that are suitable for recreation retreat, training or formal conference. The restaurant inside is of high quality.

Business Self

10/10

Exceptional

16 Aug 2023

vanesia

Great place. Lives up to the Marriott name

Great staff so friendly. Clean well maintained environment with good customer service for a reasonable price. My only real complaint is that I had to pay for parking. $20 per day. Not happy with that inconvenience. But as i was a little confused about it the receptionist said she would try to waive a day She did. So cool of her

Partner

10/10

Exceptional

22 Jul 2023

sylvia

Real easy check in very nice concierge overall it was a real good experience very very very clean rooms they will always get a plus for me

Self

10/10

Exceptional

18 May 2023

Antonio

Great service. Except the bartender was average

Leisure Partner

10/10

Exceptional

03 May 2023

Chelsea

I can’t speak to the staff much but the room was great

Leisure Self

6/10

Pleasant

30 Apr 2023

Verified traveler

Not as good as expected.

The room was clearly not turned down properly before our arrival. Lots of hair in the tub, used toiletry products in the bathroom, and popcorn on the bed. The hotel was actively going through renovations so there was construction in the lobby. There was a high school girls lacrosse team that stayed in every room on our floor and they didn’t even have to be loud to hear everything from the neighboring rooms. The bathroom has a sliding door which gives no privacy. The air conditioner was incredibly loud and made all kinds of odd noises. The hotel is relatively close to a shopping center but doesn’t offer a shuttle. Not worth the amount of money spent to stay here.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2023

Barbara

Friendliness of the registration staff and others. Bed was real comfortable! Updated bathroom was a plus.

Business_and_leisure Partner

10/10

Exceptional

24 Mar 2023

Caleb

The staff is great!!

Business Family

10/10

Exceptional

21 Feb 2023

vicki

Excellent

Great stay
Excellent service
Nice place

Self

8/10

Excellent

12 Feb 2023

Angela

The room was nice but there was a lot of yuck on the bathroom shower door it was gross .

Self

8/10

Excellent

23 Jan 2023

Claribel

Listings for rooms on Expedia mostly all say shower/tub combo but we only had shower. Rooms most away from highway should be priority for those with children because the sounds traveled so easily. Second time staying. Nice hotel.

Leisure Family_with_children

10/10

Exceptional

20 Jan 2023

Tom

Loved my stay and will definitely stay agai next time I'm in Dallas.

Business_and_leisure Self

10/10

Exceptional

27 Dec 2022

Mark

The staff, especially at the restaurant and bar, were super friendly and helpful.

Leisure Family

8/10

Excellent

28 Oct 2022

Scott

It was fine.

Leisure Family

6/10

Pleasant

08 Oct 2022

Tershia

I was quite surprised at this Marriott. The young lady at the front desk who checked me in was wonderful, the valet men were great and the bartender was awesome..that’s where it stops for me.
I asked several times for wash cloths, but was told “it was a shortage”, and all they had was hand towels. The pool had so much “stuff” in the water so we utilize that. I had to ask each day to come in and clean the room. Would I stay here again…No!

Leisure Friends

10/10

Exceptional

05 Sep 2022

Jason

Nice

It was nice

Partner

8/10

Excellent

01 May 2022

Tammy

Loved the surroundings and location. Loved the staff. Did not like housekeeping left no toilet paper or bath gel soap. Discovered late wanted to take a bath and it took 1 hour and 30 minutes to get it.

Leisure Friends

10/10

Exceptional

11 Apr 2022

Maira

Very clean, the staff was friendly at all times

Leisure Partner

2/10

Poor

21 Mar 2022

Ryan

I don't often come away from a business trip making a mental note to never stay at a certain hotel again. Unfortunately, this time was one of those times.

Suffice to say, housekeeping needs a major intervention from mgt. The shower had body hairs present from a previous occupant, and the desk/work surface was visibly dirty with marks from spilled brown liquid. I didn't discover these concerns until after returning from a long day of work, but I was pretty disgusted so I proceeded to take a closer look. The closet doors had a broad smear of some type, and the interior surface of the room's door also appeared to have vestiges of something unsavory.

Look, I get it...hotel rooms are used for parties from time to time. That's 100% fair. I happen to travel on business, and I pretty much work all day & evening only spending a couple of waking hours in the room before I fall asleep.

I think the most disappointing aspect here was that I gave housekeeping the benefit of the doubt because times are so tough for hourly employees & low skill/low wage resources these days. I walked out of the room, found a housekeeping cart, borrowed some paper towels and some disinfectant, and then went to my room to clean the areas of the desk which I needed to use. I left the short & curlies in the shower as a litmus test for the following day's housekeeping effort to prove against.

Day 2, pubes still present, wet washcloth clumped in the sink, bed not made, trash was emptied.

Underwhelming.

Business

10/10

Exceptional

14 Mar 2022

Korry

I visited for my husbands birthday and along with my job and we really had a great time service was great and efficient Id definitely come again only thing I’d recommend is that whoever works the bar at closing has more energy the guy with the man bun was very dry and didn’t smile Made us feel like he was just there and ready to go home

Leisure Partner

10/10

Exceptional

07 Feb 2022

Ekaterina

I love it

Business_and_leisure Partner

8/10

Excellent

15 Jan 2022

Jeannette

It's ok, but it's not the Marriott it used to be

The few staff I interacted with were great and overall it seemed like a clean, safe environment.
Toilet flushed so poorly I avoided using it because it seemed certain it would clog. No pillows were firm despite my default preferences. Burger was meh, ok. Not worthy of the high Marriott price though.

Business

6/10

Pleasant

06 Jan 2022

NICOLE

Our room had dirt where it had been swept up under the headboard. In our bathroom there was water damage and the floor tile was lifting.

Leisure Partner

10/10

Exceptional

04 Jan 2022

Karla

I liked the fact that the hotel is tucked away from the city of Dallas, has room service,valet parking,dining area and free breakfast. The hotel view was amazing at night. The room is very spacious and I will be returning.

Business_and_leisure Partner

10/10

Exceptional

03 Jan 2022

Ivana

I loved my stay here! Everyone was so helpful and kind. Rooms were very clean and housekeeping did a fantastic job with catering to my every need. They had many dining options across the street and the hotel restaurant was tasty! Highly recommend!

Leisure Self

8/10

Excellent

14 Dec 2021

Stacy

We had a room for 2 nights (Friday and Saturday). We did not have cable TV service from Friday evening until mid-afternoon Saturday. Also, when we returned from dinner Saturday evening our room had not been cleaned. We had to call the front desk for fresh towels and other toiletries. Disappointing stay.

Leisure Family

2/10

Poor

06 Dec 2021

Rogelio

I didn't like anything, but in particular the fact that there were two kinds of rooms for the same price, one that appeared to be remodeled, the other one that appeared to be from a DaysInn Motel. Terrible.

Business Family

4/10

Poor

07 Nov 2021

Anadeli

We did not get soap in te room, parking not included, you have to pay for internet use. It feels like a cheap hotel, although it is a Marriot. Not coming back.

Leisure Family

8/10

Excellent

16 Oct 2021

Albert del

Very pretty property. Nice area. Parking is a little tricky at first. Would stay here again.

Leisure Self

10/10

Exceptional

06 Oct 2021

Kathleen

there is no outside space to spend some time

Business

8/10

Excellent

10 Sep 2021

Corye

We really enjoy this property it is nice, and well kept. We had excellent customer service provided by the assistant manager. She was very friendly, and deserves recognition for her dedication and for going above and beyond. Our wedding Anniversary stay was more than excellent. The only disappointment we had was that our room was not as clean as it should have been.

Leisure Partner

8/10

Excellent

29 Aug 2021

Patrice

We enjoyed the room size, cleanliness of the room. We didn’t like the cracked and broken lampshades, dust falling from the ceiling and return vents darkened with dust because the filter needs to be changed.
The omelet bar was awesome!

Business Friends

10/10

Exceptional

25 Aug 2021

Kendria

Nice place to stay

Friends_and_family Family

8/10

Excellent

02 Aug 2021

Manuel

It is fone but rooms need a little renovation

Leisure Family

10/10

Exceptional

27 Jul 2021

Verified traveler

Love everything it's was a hot in my room but I enjoyed myself be back soon

Leisure Partner

4/10

Poor

25 Jul 2021

Ryley

Overrated!!

I was very disappointed that after booking the place. I was traveling with my self and 4 children. I requested a roll away bed upon booking because they said they were available, however when I arrived they said they could not accommodate the request because it was a fire hazard. I had to pay $15 to park my car.. no complementary anything in this place. I will never go to a Marriott again. It is over priced and you are nickel and dimed for everything. I will continue to Stay at Holiday Inn hotel and suites. They provide breakfast (for free) and ample space for all!!

Friends_and_family Family

10/10

Exceptional

22 Jul 2021

Shelly

We had an amazing experience and was very comfortable in the room

Friends_and_family Friends

10/10

Exceptional

19 Jul 2021

Richard

Great Staff!

Staff went out of their way to take care of us!

Friends_and_family Family

10/10

Exceptional

16 Jul 2021

Verified traveler

The room exceeded my expectations!

Leisure Family

10/10

Exceptional

13 Jul 2021

Verified traveler

Very attentive staff

Business_and_leisure Self

10/10

Exceptional

06 Jul 2021

Verified traveler

Staff was friendly

Business_and_leisure Family

8/10

Excellent

29 Jun 2021

Verified traveler

There seemed to be a boys soccer tournament during our stay. With this in mind, it was busy. It was a getaway weekend and was look for some low key time. Overall, I am impressed with the services. Pool staff, bar staff and breakfast staff was incredible. It my stay feel as wanted. Big thank you too all who served us, waited on us and made our trip special. I do have to say that when I checked out front desk seemed a bit frustrated with me but that won’t ruin my ratings. Just be patient with us customers who seem to be a little uncertain.

Leisure Friends

6/10

Pleasant

28 Jun 2021

zhauntai

Mediocre Room

I didn’t realize I would need to pay $16 per day for parking prior to booking. The breakfast buffet and service is certainly not worth $20 and my room was just ok.

Friends_and_family Family

10/10

Exceptional

27 Jun 2021

Pedro

Perfect location easy access to toll road

Business

4/10

Poor

14 Jun 2021

Verified traveler

I never stayed at the Marriott as my flight was canceled due to weather. I still had to pay $216 for the hotel that I did not stay in, as my trip to Dallas was canceled.
Next time I will not book a property that requires a payment in advance. Apparently you pay for your room regardless if your trip is canceled or not. I was notified that my air flight was canceled, and I would not get to Dallas until the next day.. I had to pay for the room regardless of the canceled flight.

Business_and_leisure Self

10/10

Exceptional

07 Jun 2021

Verified traveler

Excellent

Business Partner

4/10

Poor

31 May 2021

Verified traveler

Gore was rated 4 stars but it was definitely a disappointment. The lobby was in good condition but the elevators and our room left much to be desired. Tried calling the front desk and “at your service” multiple times over the course of 2 days and not once got an answer. Our room did not have enough towels for a 2 person stay. And we had to go find someone with a cart to get more towels. We also had to pay to park our vehicles and pay for WiFi. No breakfast was also a bummer.

Leisure Partner

4/10

Poor

24 May 2021

Tracy

Pass on this hotel

This hotel was dirty. I cleaned the room and picked up so much dirt and dust. Not acceptable especially during covid. Lots of people in lobby partying without masks. Was not what I was looking for. Had to pay for parking which wasn’t disclosed at booking.

Partner

10/10

Exceptional

23 May 2021

James

Great stay

One of the best hotel stays I've had in quite awhile. The staff in great and the facility is top notch.

Friends_and_family Friends

10/10

Exceptional

17 May 2021

Verified traveler

The hotel is very nice and close to everything we enjoy in this part of Dallas. We always stay here when coming to this part of town.

Leisure Partner

10/10

Exceptional

14 May 2021

Verified traveler

My kids loved it and everyone was nice and helpful!!!

Leisure Family

8/10

Excellent

14 May 2021

Verified traveler

Over charged my credit card

Leisure Family_with_children

4/10

Poor

06 May 2021

Verified traveler

Sick of their restaurant not being open and the Starbucks kiosk with such limited hours. Every business keeps using a 16 month old “pandemic” as the reason for their poor service. Sick of it. Enough! I will stay elsewhere going forward that is fully operational.

Business Friends

6/10

Pleasant

26 Apr 2021

Verified traveler

It was easy access to the highway and was very nice.

Business Friends