Name: Quality Suites Addison-Dallas
Address: 4555 Beltline Road, Addison, 75001, US

6/10

Pleasant

02 Aug 2026

Amelia

The breakfast was decent, and the waffles were definitely the highlight.

Unfortunately, the rest of our stay didn’t meet expectations. The room was much darker than expected due to very limited lighting, and when one of the light bulbs burned out, I had to ask multiple times before it was replaced. The couch in our room was also in poor condition and wasn’t comfortable enough to sit on.

Additionally, the hallways and elevator had an unpleasant odor throughout our stay. While there were a few positives, these issues made the overall experience disappointing.

2/10

Poor

02 Aug 2026

Colleen

Listen, its cheap for a reason. Its really really shabby beyond the front lobby. Its smells alllllll the time. The cops are here on a regular basis. Its rough. \"But did you die?\" No- you can make it, and I only saw one roach in the extended time I was here. But would I stay again? No. Spend the extra cash to stay somewhere nicer if you can. If you can't, bring clorox wipes, air freshener, dont plan to sit on the chairs or use the pull out couch. The cleaning ladies are trying, but they cant fix the \"landlord special\" style paint, chipped and torn furnishings, and stained holey linens. A/C was cold but loud, clientele was loud, lots of dogs, etc. Noise canceling headphones are your friend if you have to stay here.

2/10

Poor

30 Jul 2026

Ada

Very dirty room, there was hair in the bathroom and a used soap from before the facilities had a bad smell, and the hotel furniture was too old

6/10

Pleasant

28 Jul 2026

Dustin

Arrived on friday night and was able to check in smoothly. Staff was always friendly and ready to help, however it felt like anywhere we went in the hotel it just did not seem clean. Bathroom tub still had a plastic head cover from a shaving razor, and just looked..dirty. One of the wash cloths i personally did not use because it had hair on it. Pool area was really gross, did not want to walk around it barefoot. There was hair, and trash everywhere but the pool itself was clean, just not the ground nor the tables. Our neighbor was also really noisy and would slam their door at all hours of the night our first night there, and the floor we were on had a weird smell to it. While the breakfast was good, and the staff was sweet, cleanliness was sub par and just simply did not meet the bare minimum standards.

8/10

Excellent

27 Jul 2026

Abdul

Its a good hotel

2/10

Poor

25 Jul 2026

aziza

The carpet toilet tiles in bathroom need maintenance
The doors isn't close good

8/10

Excellent

25 Jul 2026

Juan

My mother enjoyed it

2/10

Poor

25 Jul 2026

Ronald

They cancelled my reservation without notice. Front desk terrible

6/10

Pleasant

22 Jul 2026

Juan

Very clean and very helpful

Family_with_children

10/10

Exceptional

19 Jul 2026

Cindy

Loved the king bed. And two tv s in the rooms.pricing are great

Family_with_children

2/10

Poor

16 Jul 2026

Eric

The room is cheap, so I booked it. It was close to where I was working. I’m not fancy as long as the room is clean. I really don’t care. This really isn’t a hotel, people live here full-time. The place is not maintained.
But again I say, I’m not fancy I’m fine as long as my room is clean…
I woke up this morning to find a cockroach in my room.
Packed up my things and checked out early. I travel quite a bit, in the last 20 years of traveling all over the world. This is the second time I’ve ever checked out early. The first time was because there was a party in the room next-door. I’ve never checked out because the room was gross.
The TV didn’t work, but I really wasn’t going to watch it anyway. There was no lamp in the living area, which was awkward. It was dark all of the time. And the GFCI outlet in the bathroom was uncovered and painted over so I’m assuming that thing did not work properly. It has to be some sort of code violation. Painted the inside of the sink white. Just regular paint.
Anyway, I guess I’ll try to get a refund Orbitz… We’ll see how that goes.

Self

10/10

Exceptional

15 Jul 2026

Cindy

Having a bedroom and the shower.not too many have showers

Family_with_children

2/10

Poor

15 Jul 2026

Ashtynn

The worst experience staying at a hotel. First this was a last minute booking. When we arrived the unit smelled strong of Fabuloso and cigarettes. The sheets even had cigarette burns. I noticed the bathroom floor was wet and thought maybe it was just freshly cleaned and would dry nope not the case. It was urine and toilet sewer water leaking from the toilet. I am currently pregnant and did not notice that I was sewer water leaking for the toilet until the next morning because I had arrived late the night prior. So imagine walking over that not knowing. And then when confronted they only offer $8 refund for the stay. This hotel needs to be shut down or ran under different management. Mold on the walls broken light switches and leaking sewer water. Stains on the walls in the rooms that don’t look good. And ac definitely doesn’t work and was so dirty that the air couldn’t flow properly.

Partner

2/10

Poor

13 Jul 2026

nancy

Missing door lock up top, shower faucet broke, roach infestation, room smelled horrible. Not very clean. Breakfast ok. Not great selection at all.

Family

4/10

Poor

12 Jul 2026

sonia

Estuve 3 noches y la televisión nunca funcionó, y eso que la reportamos pero no hicieron nada hasta el fin de semana, el desayuno es muy limitado, se acaba pronto y no surten rápido, es puro huevo, cereal, waffles y plátanos, (siempre igual), el cuarto dice nonsmoking y huele mucho a cigarro, en el baño no había acondicionador en el dispensador, el elevador es sucio y apesta, la llave de la regadera sale caliente donde dice fría y al revés también, cama y almohadas confortables. Casi nunca doy comentarios pero este hotel si me decepcionó.

Family

10/10

Exceptional

09 Jul 2026

Christopher

They were awesome, I made a mistake and booked my room for the wrong day but when I showed up a week early, they still honored my reservation and online price without a problem at all. The room was huge and clean, and the price was excellent.

Partner

10/10

Exceptional

07 Jul 2026

Kireidys

Excelente estancia

Family_with_children

2/10

Poor

02 Jul 2026

Edwing Ismeldo

Espero que a nadie más le pase lo que a mi me pasó No recomiendo este hotel a nadie las habitaciones están muy deterioradas no es lo que esperaba estaba sucio y tenía mal olor desde la entrada tuve que cancelar en el mismo momento y me dijeron que me reembolsarian y no lo hisieron entiendo las políticas del hotel pero deberían de no engańar a la gente con fotografias que no es nada que ver a lo que enverda es el hotel de muy mala calidad creo que debe estar más limpio un motel que ese lugar y pague por 8 noches y no se me reembolsó nada completamente decepcionado de ese lugar perdí mucho dinero

Family_with_children

8/10

Excellent

30 Jun 2026

Steve

Kind of a dingy place but the bed was comfortable and room was clean.

Self

10/10

Exceptional

28 Jun 2026

Md

Very nice place for long or short time stay

Self

2/10

Poor

27 Jun 2026

sarahi

Everything was so bad !!!!! Do not recommend for save some bucks .

Friends_and_family Family

2/10

Poor

24 Jun 2026

Rosa

Property has a odor the moment you enter the building, the entire carpeting seems like have never been cleaned, stains in sheets and mattres cover. Sofa smells like urine. Frontdesk staff not helpfull

2/10

Poor

21 Jun 2026

Jacob

The room smelled like cleaner and mod and mildew. The faucet to the jacuzzi leaked and never stopped running. There was mold above the jacuzzi on the cieling. The toilet didn’t flush properly and the handle was broken. I spent $132 for a king suite and it was terrible. I left at about 10:30 pm almost 12 hours before I was supposed to check out. If I could get a refund I would but this place is not a good place to be

Self

2/10

Poor

17 Jun 2026

shablee

Gross, Dirty

4/10

Poor

17 Jun 2026

Shonna

Didn't know this was a bad part of town. Had a domestic situation happening between people IN THE HALLWAY in the middle.of the night, throwing each other into the walls and doors of the rooms on Monday night. It was terrifying. Cockroaches, human and pet hair everywhere, original room stank of urine and had we carpets. Breakfast sucks. People working the desk were kind.

Family_with_children

2/10

Poor

15 Jun 2026

Monica

Very disappointed with this hotel. The pictures posted online are very misleading and do not reflect what you actually see when you arrive. The room was dirty, the furniture was old, and the seats were torn and worn out. The overall condition of the hotel was far below my expectations. I would not have booked this hotel if the online photos accurately showed its current state.

Family_with_children

2/10

Poor

06 Jun 2026

Rosa

Bed sheet had a ugly stain, that looks like blood, the mattress cover had lots of stains, couch was extremely old and smell like pee, asked staff to change room , they declined. The hallway’s carpet was full of new and old dirty stains. The smell of the entire place was really bad

2/10

Poor

31 May 2026

Tamara

Staff was friendly and room was air conditioned, and that is where the good things stop. The elevator stopped working mid day, the rooms felt so grimy and run down. We had a pull out couch bed in our room and it collapsed under the weight of my child. Cockroaches in the bathroom the following morning. Just gross.

Friends_and_family Family

2/10

Poor

30 May 2026

Eduardo

Es mal servicio el hotel nunca está limpio

Friends_and_family Friends

6/10

Pleasant

22 May 2026

Joseph

When you book with a known brand, there's a certain expectation of that brand.

TV channels weren't setup and took them 2 days to fix after repeated complains?
Coffee was sporadic at breakfast with only a single 12 cup caraft available, vs multiple or larger caraft ?

Self

6/10

Pleasant

17 May 2026

Mae

So much bugs, sticky carpet, good waffles though, inhospitable lady Indian reception.

Self

4/10

Poor

10 May 2026

Carmen

They have bugs never again

Partner

2/10

Poor

09 May 2026

Keara

Dont stay here , nasty dirty not worth a dime

Friends_and_family Family

6/10

Pleasant

07 May 2026

Dave

Out dated and stained furniture

Self

2/10

Poor

04 May 2026

Sanjeeva Rao

Not a decent hotel.

Self

2/10

Poor

26 Apr 2026

Lauren

Large ants, sharp metal sticking up in the pull out, carpet coming up, tvs didn’t work, no place to hang your towels in the bathroom, vent cover coming off, rude children running up and down the hallways, shower not clean, blood (?) stained curtains, heavy drug activity both seen in the parking lot, and smelled in the hallways.

10/10

Exceptional

20 Apr 2026

sydney

Breakfast was good, great place, friendly staff and clean rooms

Self

10/10

Exceptional

20 Apr 2026

Alex

Great experience no meat for breakfast pool was great

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Tammy

Everything was great except for breakfast. The breakfast was horrible the eggs where fake and not prepared properly. I got there at 7 am and nothing had been refilled milk was powder milk waffle maker wasn't working properly one side of the toaster didn't get hot. Fridge for yogurt didn't work

Partner

2/10

Poor

14 Apr 2026

Ronald

The hotel is in very poor condition; it smells bad, and the staff provides terrible service. On the day I checked in, the receptionist told me that since I was staying for only one night, I didn't need to pay a deposit. However, when I went up to the room, there was no electricity and there were holes in the walls. I went back downstairs immediately to report this and asked if I could get a refund for the room I had paid for. I made a few phone calls, and then I asked if they could assign me a different room. At that point, the receptionist became completely rude and told me that the new room required a $100 deposit. As for that new room—the water heater never, ever worked.

Partner

2/10

Poor

13 Apr 2026

Gabriela

Do not book here it is not worth it everything is broken and they don't care about fixing it

Family

4/10

Poor

10 Apr 2026

Jay

Ok

6/10

Pleasant

10 Apr 2026

Jay

Pk

Friends

2/10

Poor

09 Apr 2026

Daniel

When I arrived the place looked clean and nice. When I went my room it was clean at the start till I started to notice roaches around the room and restroom. After a while I hung out in the lobby and pool area and noticed SEVERAL dozens of roaches. They were even in the bottom floor restroom as well. I had to ask several times for the staff to send someone to fix my light in the restroom. The light kept flickering and sometimes didn't turn on. They didnt fix the light for 2 days. Every staff member kept telling me different times of when breakfast started but never laid out when they said the food would be out. One day when I went down to the lobby breakfast was actually there and i went to get some cereal but the staff member that handled the food was really unprofessional, giving attitude telling me that breakfast was already over and arguing when i tried explaining the food is never out when they say it was. Half the outlets in my room also didn't work so i had to keep relocating the microwave to different outlets to be able to warm up some food. I didn't even stay there for my full reservation because of how bad the roaches and services was

Business

4/10

Poor

07 Apr 2026

Cynthia

We left our rooms all day one day to come back with our rooms not being cleaned or fresh towels. We still didn't get fresh towels the next day.

Family_with_children

4/10

Poor

03 Apr 2026

Joseph

The hotel felt run down and not maintained. I would not stay here again.

2/10

Poor

24 Mar 2026

Mr. Terrion

Wayy to outdated, furniture smelled like urine, bad stench inside the room, stain on the sheets, air vents had built up dust on them, small roaches around the bed & in the bathroom

Partner

2/10

Poor

22 Mar 2026

Edgar

Elevator got stuck on me and my family 6 times hotel stunk it was very ghetto bay was really really nasty none of the sinks and the tub didn’t drain the beds were dirty sheets and the carpet,walls,curtains all had stains and blood stains everywhere this is a real P.O.S HOTEL I’d ever stayed in

Family_with_children

2/10

Poor

22 Mar 2026

Drake

checkin took forever. got into the room, there was water on the bathroom counter, the tv remote had no batteries, the towel set was not complete, there were notable holes in the floor under the dirty carpet, the couch in the room was torn, and bent in dramaticaly, the beds were sunk in, and old. the a/c did work good, but thats the only good thing i can say about the room and facility. the soap dispensers in the shower were empty, and no individual bottles in site.

Partner

2/10

Poor

20 Mar 2026

Marrone

Before we arrived at the hotel, they tried to cancel my reservation, stating my credit card was not declined when it wasn't; after calling them, they stated the hotel was full and they would not be able to honor our reservation and, after threatening them with legal action, they relented. When we arrived, the hotel was dirty (lobby had trash in the common areas and the carpet was old and dirty). The elevator also did not work and we had to haul our luggage up one flight of stairs. The side doors were not secured and there was trash all around the hotel's perimeter. Our room's furniture was damaged (the couch had a large hole in it and the floor was warped.) The 'breakfast' was sparse and disorganized and we skipped a few days because they kept running out of food. They rarely cleaned our room (housekeeping only showed up one day after 6pm to clean our room). This was the worst experience we have ever had, including our trips to the Middle East) and we will never stay here again.

Partner

2/10

Poor

20 Mar 2026

EMILIO

They dont clean the rooms they dont wver have change for laundry and every room smells like smoke and weed

Family_with_children

2/10

Poor

20 Mar 2026

Billy

I didn't make it past check-in. My wife and I both decided, for the safety of our children, that this wouldn't be a safe place for us to stay.

Family_with_children

4/10

Poor

18 Mar 2026

Seoren

Pool was ice cold no heater. Breakfast was horrible but the rooms were clean and the kids were safe and staff were friendly.

10/10

Exceptional

15 Mar 2026

William

Only down side is the elevator broke shortly after i checked in. so i had to carry heavy boxes down 3 flights of stairs at check-out

Self

2/10

Poor

12 Mar 2026

Derek

Tried to get us to stay in a room with a broken lock the first night, then put us in a room with broken heavily stained couch that would not pull out into a bed. Heavy bad odors throughout the hotel, elevator did not work. Lights in workout room do not work. Breakfast was only waffles, no proteins. Dirty carpets throughout, has people living long term on property with animals.

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Nicole

Room was clean. However, the shower was very cold. And they did not give me towels as I requested. Their pool stunk really bad and staff was rude. Only one of the individuals that works there was very nice and I can’t remember her name at the time but all the other staff members were very rude and inconsiderate and treated me and my daughters like we were an inconvenience whenever we needed new towels or soap and shampoo. I wouldn’t stay here again.

Family_with_children

2/10

Poor

06 Mar 2026

Jamie

Everything was terrible and there was no chlorine in that pool to keep it sanitary

2/10

Poor

05 Mar 2026

Carissa

Everything was very disappointing and disgusting

Friends_and_family Family

2/10

Poor

16 Feb 2026

Kristen

Blood on the sheets, bloody clothes in the parking lot as well as a huge pile of poop in the parking lot. The light switch in the room has been burning for awhile apparently. It was not good at all. We ended up leaving shortly after checking in. No refund, they offered to change rooms after saying they had no other rooms available.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2026

Sheila

Cleanliness, everyone was pleasant, breakfast was nice and the pool and gym were why I went here in the 1st place but I didn't go in the pool because they had a camera. I didn't want to be watched the entire time I was swimming everyone in the lobby could see too. The bonus was on Sunday they had a church service in the conference room. I really enjoyed that and I was able to get good rest hardly any noises. Very peaceful 😁

Leisure Self

2/10

Poor

15 Feb 2026

Alysia

It was so horrible nobody cared to listen to the situation.. everything was just terrible about this stay i can’t believe what I had to go through

Leisure Partner

6/10

Pleasant

15 Feb 2026

Brancy

Smelt like weed but the staff was nice

2/10

Poor

11 Feb 2026

Tom

no towels in room, smell cross between paint and smoke, cigarette ashes in the kitchenette sink, pin on the floor next to the bed (almost stepped on), stains on the sheets and pillowcases, make up spilled all over the bath tub, funky smell from fridge when opened, shower leaked heavily all night and handle felt broken, missing fire alarm in room, somebody smoking weed on floor, elevator should be condemned

Self

10/10

Exceptional

10 Feb 2026

diondra

Place was nice it was clean not ultra clean but clean The bed had no stains or unidentified m

6/10

Pleasant

10 Feb 2026

Christopher

It’s one of those things that just happened. It’s not their fault. The first night everything was fine check-in was great. But the following morning the alarm went off because of a fire now it was a small fire electrical or something. I’m not really sure and everything was taken care of just fine. I’ve made sure that I could either stay or I could go and I was able to stay, however… later that evening, the alarm started going off again for no reason I started down the hallway with my son twice this got very irritating because there was nothing wrong.

Everything was fine except for that other than the stay was OK, but that really bothered me that the alarm went off two or three more times and there was nothing wrong

6/10

Pleasant

10 Feb 2026

Jay

Sofa is worn out

Business_and_leisure Family

2/10

Poor

07 Feb 2026

Geneva

Room was not fully cleaned. Someone’s shoes were left on the side of the bed, the pull out couch had a dirty towel left in there so we decided not to use. 1 out of 2 of the beds were broken felt like we were going to tip over if it was uneven. Curtains had a huge black stain on them. The phone chargers seemed to have over heated/hot to the touch, thinking maybe they were old so I threw one away because it wasn’t charging my phone anymore and to top off we got woken up by the fire alarm at 7am getting rushed to leave the building finding out after that someone’s iPad had caught fire. So something electrical could be going on….Considering the price I guess you can say we got what we paid for but definitely not staying again.

Family_with_children

2/10

Poor

07 Feb 2026

Saumitra

Staff didn't support on my cancellation request

2/10

Poor

27 Jan 2026

Mariana

Ac didn’t work very well. Breakfast was very limited. The building felt very old and not well maintained. Elevator broke. There was people sleeping on the stairs

Leisure Family_with_children

4/10

Poor

25 Jan 2026

William

The place was extremely rundown. The couch had holes, and the walls were patched with mud on drywall, far from being finished. The people living there were also quite sketchy.

2/10

Poor

19 Jan 2026

kishanchandra

We did not like this hotel, because it is pretty much run down hotel, this hotel has too many marjuna smokers in hall way. elevator has several patches

Our room Couch is dirty, room has vinyl flooring, flooring was so sticky, room has several holes made by previous frame hanging nails.

During morning break fast time, this hotel was conducting passport renewal for Bagladesh. There were more than 100 + people in the lobby. Actually there was no room sit down for breakfast.

Sorry to say this, I would never stay again here

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Jay

No hot tub

6/10

Pleasant

19 Jan 2026

James

Room wasnt fully cleaned, pool was extremely cold, housekeepers was very rude, front desk was nice and helpful, breakfast was medicore, Elevator needs fixing, Tvs oudated, nice lounging area. Stay at your own risk!!!

Partner

2/10

Poor

16 Jan 2026

Brittany

The first suite the pull out bed was broken so I moved to a new one and it was broken as well. The furniture was dirty. The couches looked like they had been pulled out of a dumpster, the hallways were so dirty, the elevator had me scared to even use it, it smelled horribly of smoke and weed. It was me, my husband, and 3 children. We didn’t feel safe so we checked out after being there less than 30 minutes.

10/10

Exceptional

10 Jan 2026

Sylvia

Place and staff was “ Awesome”

Business_and_leisure Self

2/10

Poor

08 Jan 2026

Cody

I checked in for three nights, so I made sure these weren't just single day issues before posting my review. The showers do not get hot, the fridge didn't work, I paid for a \"suite\" with a blow dryer that it didn't have, plus the pillows are not supportive at all. The breakfast options were scrambled eggs or waffle. That is it. To top off all of these issues, I also saw multiple roaches during each day of my stay. I burned my clothing and writing this entire chain of hotels off my list to potentially use. Please refrain from staying here because even at the prices you'll likely leave severely disappointed.

Self

8/10

Excellent

07 Jan 2026

Victor

Is good

Business

6/10

Pleasant

06 Jan 2026

Jay

No tub

Leisure

8/10

Excellent

06 Jan 2026

Jay

No hot tub

2/10

Poor

04 Jan 2026

Leiloa

Horrible customer service. Roaches in the bathroom. Requested extra towels and was told no extra towels. I booked a suite with family of 6, and was only given 2 towels. We had to go buy towels for our family to be able to have enough towels for everyone. Breakfast was horrible.

Friends_and_family Family

4/10

Poor

03 Jan 2026

Brandye

Walking in the hotel smelled like smoke and weed. The carpets and rooms dirty. Stains on the top comforter. We only had one towel and had to go get more. The lady at the desk was friendly and helpful. This hotel really needs to be cleaned and upgraded. Invest in air fresheners

Friends_and_family Family

2/10

Poor

02 Jan 2026

Benito

Room was not clean it looks like fluids in the sheets and sofa, couches, sofa bed had wires pop out, no support in the mattres it was all bended

10/10

Exceptional

01 Jan 2026

Mike

Pet friendly- clean rooms.

Friends_and_family Family

2/10

Poor

30 Dec 2025

Danielle

We had to switch to 2 different rooms the sofa bed was broke so my daughters basically fell on the floor

2/10

Poor

30 Dec 2025

Timothy

The hotel is really old and dirty, moldy bathrooms, front desk staff was very nice, but everyone else not so much.

Leisure Partner

4/10

Poor

25 Dec 2025

Lok Sundeep

The hotel was not clean and not well maintained.

Leisure Friends

2/10

Poor

23 Dec 2025

luis

I mean, I constantly got harassed by the cops for no reason I would not suggest anyone going to that hotel. I give it no stars and will never recommend anyone. Best thing they can do is shut it down because the cops were there abusing their authority harassing us.

Business_and_leisure Self

4/10

Poor

23 Dec 2025

Dmarjai

Bugs

2/10

Poor

22 Dec 2025

Angel

BEWARE: This place is awful! A kid was kidnapped in the parking lot and dozens of cops are there daily for many reasons. Lots of druggies and sketchy people. Hotel says no smoking but you can smell cigarettes, weed, and other sorts of burning all day, all night throughout the halls. Not a safe area for anyone with kids. Breakfast is a joke. The white guy working the breakfast line every day dumps too much water in the waffle mix that it's literally inedible. Bananas are old and rotten. Eggs are gross. If you're good with eating yogurt and coffee every morning for breakfast, that's about the only safe thing you'll get. The good stuff he hoards so that he can take it home. At 9:30 every morning he's loading his van with what you could have had for breakfast. There is only one staff member who is respectful and has common sense, it's the skinny Indian girl, she's wonderful. The rest of the staff, good luck communicating with. The floors are falling in throughout the entire hotel and they just ran cheap carpet over it to cover it up but you can feel the foundation crumbling and when you walk the halls, it sounds like bigfoot is coming. We moved rooms twice. First time my toddlers were running around the room being kids while I was remotely working and a big buff angry dude came banging on my door threatening me. Staff did nothing. There's dog poop EVERYWHERE, nobody cleans. Roach infestation that will make you question your entire existence. RUN!! Stay in your car if you have to!

Friends_and_family Family

2/10

Poor

19 Dec 2025

Lex

Very dark , elevator was in bad shape but to many shady people to take stairs honest I was worried all night didn’t sleep absolutely will not be back there !

Business

2/10

Poor

18 Dec 2025

John

All the above plus lots of young kids smoking pot on the-floor I stayed and were up all night making noise

Self

2/10

Poor

16 Dec 2025

Philip

Bugs all over, holes in the couch, bed frame wa broken, mini fridge was broken, room n hallways smelt horrible. Breakfast was always out immediately

Required a $200 deposit and has not refunded a week later.

Friends_and_family Family

6/10

Pleasant

15 Dec 2025

GUANGHUA

Staff was friendly. However, the facilities are out of date and needed to be updated. Had to change rooms three times. First room the sofa bed was broken. Second room the AC did not work. Third room was fine but one of the lights was not working and the coffee maker was missing. Breakfast was included but few choices were provided they day we were there.

Leisure Family

2/10

Poor

07 Dec 2025

monica

El lugar es demasiado viejo y no es lo que mostraba en la foto… descuidado, no muy seguro y mucha gente fumando mariguana. Basura tirada en los pasillos y el desayuno deplorable. La estadía fue muy desagradable 👎

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Eric

Good staff at front desk.

Business_and_leisure

2/10

Poor

04 Dec 2025

Jennifer

Staff was very helpful and very friendly. Rooms were very old and run down. We had to move rooms due to roaches and the bed frame coming apart. Lobby and hallways smelled of weed.

Leisure Partner

6/10

Pleasant

01 Dec 2025

Christa

Beds were uncomfortable and the pool was super cold even with it being indoors.

Friends_and_family Family

2/10

Poor

30 Nov 2025

Lamon

Staff was terrible I booked on line they took my money said my card declined..I call my bank they hurd my bank tell them money was deducted for quality inn now I'm disputing never booked there again

Business

8/10

Excellent

29 Nov 2025

Larry

Spotless room & very polite staff. Good breakfast.

Self

2/10

Poor

19 Nov 2025

Myung

Saw roches on the wall and in the bed running around. Rooms were moldy and stinky.I couldn't believe this palace is still running. Should be shut down by the health department. Staff was rudely greeting us when we checked in. Just everything was horrible horrible

Friends_and_family Family