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Sonesta Simply Suites Dallas Galleria

Dallas - TX · United States

13939 Noel RoadView location

7.2/10Very good1,000 Reviews
Cleanliness7.4/107.4
Service7.8/107.8
Comfort8.0/108.0
Condition7.0/107.0
Location9.0/109.0
Neighborhood8.4/108.4
Value8.8/108.8
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta Simply Suites Dallas Galleria

From the moment you arrive, Sonesta Simply Suites Dallas Galleria makes you feel right at home with welcoming common areas, friendly staff, and spacious suites. Our hotel is ideally located just two blocks from The Galleria mall for all your shopping needs.

We're also centrally located near Medical City Dallas, Addison Airport, and plenty of dining and entertainment.

After a day of work or exploration, nestle into one of our cozy suites featuring plush bedding, a full kitchen, and other in-room essentials. Plus, make the most of free WiFi, an on-site gym, and laundry facilities.

Whether it’s a family getaway or a business trip, our extended stay hotel has all the amenities to make you feel at home.

Read more about this hotelShow less

With a stay at Sonesta Simply Suites Dallas Galleria in Dallas (Far North Dallas), you'll be within a 15-minute drive of Galleria Dallas and Dallas Market Center. This hotel is 11.2 mi (18 km) from American Airlines Center and 8.5 mi (13.7 km) from Southern Methodist University.

Make yourself at home in one of the 134 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No alcohol served onsite Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
    • A car is recommended for transportation to and from this property.
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Laundry fee: USD 3 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galleria Dallas 0.8 km / 0.5 mi
Addison Circle Park 3.3 km / 2.1 mi
Quorum Park 4.4 km / 2.7 mi
Medical City Hospital 8.2 km / 5.1 mi
Richland College 9.7 km / 6 mi
Plaza at Preston Center 10.3 km / 6.4 mi
University of Texas at Dallas 10.5 km / 6.5 mi
Shops at Willow Bend 11.7 km / 7.3 mi
Prestonwood Baptist Church 12.8 km / 7.9 mi
Baylor Scott & White The Heart Hospital 12.9 km / 8 mi
MoneyGram Soccer Park 13.3 km / 8.3 mi
NorthPark Center 13.5 km / 8.4 mi
Highland Park Shopping Village 13.7 km / 8.5 mi
Southern Methodist University 13.7 km / 8.5 mi
Texas Health Presbyterian Hospital Plano 13.9 km / 8.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 134
  • Number of floors (main building): 3
  • Suites: 134
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
Show 28 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Gym
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linen
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • SnacksExtra charge
  • Deposit on arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 21
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 29 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable9 photos

    Sonesta Simply Suites Dallas Galleria

    SUITE Accessible-Queen Size Bed

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Toiletries
    • Desk
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-3

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 29 m²SUI.B1-9
    SUITE ONE BEDROOMPhoto unavailable9 photos

    Sonesta Simply Suites Dallas Galleria

    SUITE ONE BEDROOM

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-9

    Room amenities

    • Central heating
    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Dishwasher
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 26 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable7 photos

    Sonesta Simply Suites Dallas Galleria

    STUDIO Accessible-Queen Size Bed

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Dishwasher
    • Housekeeping
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 29 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable10 photos

    Sonesta Simply Suites Dallas Galleria

    SUITE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Hairdryer
    • Toiletries
    • Desk
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 26 m²STU.QN-3
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Sonesta Simply Suites Dallas Galleria

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-3

    Room amenities

    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Central heating
    • Carpeted floors
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 26 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable7 photos

    Sonesta Simply Suites Dallas Galleria

    STUDIO Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Dishwasher
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sonesta Simply Suites Dallas Galleria

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta Simply Suites Dallas Galleria

7.2
Very good
1,000 Reviews
Cleanliness
7.4 /10
Service
7.8 /10
Comfort
8.0 /10
Condition
7.0 /10
Location
9.0 /10
Neighborhood
8.4 /10
Value
8.8 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
dexter
good location
4/10
Poor
26 Jul 2026
Asia
Upon arrival, I had to switch rooms because my initial room had mold all over the ceiling. We went to 3 different rooms until we found one that was suitable. The staff was really helpful but the hotel was old and moldy. The rooms don’t include pots/pans, you have to check them out at the front desk. My new room still had mold in the bathroom. The door was malfunctioning, so I would have to hit it open and close with my shoulder. The sheets/comforter weren’t too clean. There were huge crickets in my room coming through my AC unit. I had to request an ironing board because one was not in my room. The room was spacious and in a convenient location. Overall I wouldn’t stay here again.
2/10
Poor
19 Jul 2026
Christopher
The room was dirty hotel area was not good location truck also got broken into and hotel had no cameras pointed to parking lot!!!
Self
2/10
Poor
19 Jul 2026
Joshua
First room I went into smelled like smoke and the were use soap bars in shower and money on the table. Next room smelled musty.I didn’t stay there the next night.
Self
10/10
Exceptional
14 Jul 2026
Cindy
Love the kitchen and bedroom part reminds me of an apartment of one bedroom but three people were able to stay there instead of two since I got the one that holds three people
Family_with_children
2/10
Poor
23 Jun 2026
Anthony
They didnt even honor my reservation and let me check in, and then they tried to scam me with a bunch of fees. Staff was extremely rude as well. Would not recommend
Self
10/10
Exceptional
16 Jun 2026
Andres
Front desk was very helpful.
Self
2/10
Poor
12 Jun 2026
darshankumar
Very horrible- nothing good to say
2/10
Poor
31 May 2026
Christopher
I arrived around 11pm, and there were at least 4-5 suites with trash bags outside the door. When I opened my suite door, there was a cockroach on the counter. The bed at some faint stains. I just couldn’t stay on the property after seeing this.
Partner
10/10
Exceptional
25 May 2026
Frederick
We needed a Kitchenette. The low price seemed too good to be true. There are renovations going on but that did not affect us. It was worth every dollar.
Partner
6/10
Pleasant
22 May 2026
David
Good for the stay.
Partner
10/10
Exceptional
14 May 2026
Guru Prasad
Kitchen appliances were kept and few things like salt / pepper etc which are very much needed were in the room
Self
4/10
Poor
27 Apr 2026
Thomas
I stayed for 3 nights. There were no room services at all. No door sign for requesting room service. Body wash bottle was empty, I talked to front desk about it, but it was was not refilled at all, I had to use shampoo, instead. No hand soap at the sink in the bathroom for use after toileting. I also had to use shampoo, intsead.
Family
8/10
Excellent
18 Apr 2026
Kaleigh
The staff was great as well as the room, I only complain about an awful smell of old urine in one of the staircases and the others smelling off as well. This location could use some TLC but it seemed like they were renovating as we were leaving so they’re on top of it! Enjoyed our stay overall!
Partner
4/10
Poor
16 Apr 2026
Tracey
Older property, not real clean, sheets old and rough and balled up . TV wasn’t working.
Self
6/10
Pleasant
12 Apr 2026
Amber
Hotel smelled, not very clean
Family_with_children
2/10
Poor
03 Apr 2026
Justin
Highly would not recommend. Didn’t know if I was checking in or looking for the local plug. On arrival people were running after each other that were stealing each other money . Booked a room with a queen and pull out couch for my family and on arrival they check me into a single queen and tell me “ sorry Expedia changed it which is absolute rubbish . This place should be demolished with the staff for everyone’s benefit. Checked out immediately. The hotel is absolutely disgusting I mean my shoes underneath were cleaner. Wouldn’t even had stayed if it was free. DO NOT WASTE YOUR MONEY OR RISK YOUR HEALTH!!!!
Family_with_children
8/10
Excellent
31 Mar 2026
Omar
Clean place with small kitchen
Self
6/10
Pleasant
28 Mar 2026
LaTesha
Bathroom ceiling dirty & falling apart. Not the cleanest room.
Self
2/10
Poor
23 Mar 2026
Kelsie
Room and hallway had a strong smell of pet urine. Room did not appear as it did in the pictures. The room was very dark had broken tiles in the bathroom and had tape on various things in the living room. The man at the front desk was very rude and had an attitude when helping guest. Overall I would never stay here again nor recommend it.
10/10
Exceptional
16 Mar 2026
Angeline
Walking distance to the galleria mall
Self
10/10
Exceptional
14 Mar 2026
Johnette
Love staying here i will be back
Self
8/10
Excellent
11 Mar 2026
Courtney
You get what you pay for but these rooms include a full kitchen . Suites & bathrooms are clean. 7/10. I always enjoy my stay and get the most use out of it for sure. I wish they would fix the grill on the property or provide more kitchen utensils but other than that, my stay is always enjoyable.
Partner
10/10
Exceptional
08 Mar 2026
Donna
Great place for people on a budget seeking long-term stays!
Self
10/10
Exceptional
04 Mar 2026
Donna
Great beds! Nice gym!
10/10
Exceptional
03 Mar 2026
Edrick
Clean, nice hotel
6/10
Pleasant
02 Mar 2026
Amy
The place was lovely except we didn’t have hot water for two days and received no refund
Partner
2/10
Poor
21 Feb 2026
Sedoural
The room was deplorable. It was NOTHING like the images portrayed on the website. There was a fan on the table cooling the room, and additionally it seemed to be an attempt at masking the odor in the room. An unacceptable offer of vacationing away from home.
Business Family
8/10
Excellent
20 Feb 2026
Julio
Everything
Partner
8/10
Excellent
19 Feb 2026
Donte
The only thing I didn’t like was, there was a smell in the elevator that smelled like moth balls, other than that, it was a nice place to stay
Self
2/10
Poor
19 Feb 2026
Raymond
room had no working hot water for the trip, the hotel all together just was not up to traditional sonesta standards very disappointing.
Partner
10/10
Exceptional
16 Feb 2026
Christopher
The roomm size and arrangement is a huge deciding factor in my choice to return. You're now my official priority lodging location in Dallas. Area was great, staff was 100%, and there was no noise (even though it was a packed night on Saturday).
I appreciate and thank you for providing a great stay experience. I promise Ill be back.
6/10
Pleasant
16 Feb 2026
Jasmine
Mid, room was clean but the hotel building isn’t clean. Gotta pay 100$ deposit fee per night plus 5$ per night just to park there. Overall experience wasn’t worth the price
Leisure Partner
4/10
Poor
15 Feb 2026
Jeremiah
With the name “galleria”, u would thought it was more “put together “. It’s like a super 8 deluxe.
Even on a semi busy holiday (valentines), I couldn’t get early check in. They said there a franchise not corporate. The gm said she can do what she wants. Would never recommend this hotel to anyone.
Partner
10/10
Exceptional
15 Feb 2026
ryan
I thought it was nice. Front desk was nice and i loved how in the morning it smelled so clean in the halls. Bed was very comfortable.
Business Family
2/10
Poor
11 Feb 2026
Mia
FEB 2025 Entire stay at Sonesta Simply Suites was a TERRIBLE experience for me. you get what you pay for, excepty you could not pay me to mrelive that stay-im still trying to get my oroperty back

health & safety codes or customer service standards
The first room i was assigned i stepped into the hallway and the smell of smoke, weed, and just gross-ness.

Once i made it to the room the smell in the room smelled worse than the hall, cigarette smoke. Plus the room was not clean at all, bugs, eyelash random hairs in the bed. The split A/C unit was not attached properly- the ceiling in the living room looked as it was going to gall through, brown, spackles falling off, the toilet leaked. NOT CLEAN

I called to the FD and asked if a staff could come check the room- FD solution was to switch rooms. I asked to see the room first, room 2 looked and smelled clean, i didn't see any signs of bugs, pests. looked barely used. that was the room i stayed in.

NOTE: the hotels keycards would deactivate daily & randomly- one staff said it was a daily issue, they are ready to reprogram card.

VERY LOUD construction (roof repairs 2-3 days all day) When I asked the FD about the construction i was told there was a note on my door, there was a note from boiler repairs weeks prior. no notice when booking or prior to the 730AM og=

During my stay I found out that Sonesta is a franchise now, and the hotels are operated by owners, not corporatio
2/10
Poor
08 Feb 2026
leeshell
Room 345 they know what happened bottom line
Leisure Partner
10/10
Exceptional
07 Feb 2026
Pedro
Thanks
2/10
Poor
06 Feb 2026
Fox
I've stayed in some sketchy hotels before, but I think this takes the top spot. Active leaks from ceilings in the hallways, lingering smell of mildew, rampant drug use on the premises. I will say the two ladies at the front desk were very sweet. When I told them I couldn't stay there, they were very understanding and refunded my payment without any resistance. Lesson learned.
Business Self
4/10
Poor
02 Feb 2026
Rocio
Room had a funny smell the microwave dint work first room they gave me the heater dint work they had to provide me with another room. Roaches in the kitchen in the bathroom the sofa bed we had to clean it because it was dirty. However the staff was awesome.
Leisure Family
6/10
Pleasant
02 Feb 2026
Cheritha
Room just needs to be updated. I think for guest that are staying for a couple of days housekeeping should be available.
Leisure Family_with_children
10/10
Exceptional
02 Feb 2026
Deidra
yes very nice
10/10
Exceptional
31 Jan 2026
Pedro
Now is much better. They have hot water.
Self
2/10
Poor
24 Jan 2026
Naveda
No hot water, elevator works when it wants and mold smell.
4/10
Poor
24 Jan 2026
Pedro
Yes, the water still cold.
Self
10/10
Exceptional
23 Jan 2026
JAMIE
Gave it 5 stars because of the staff!! They were great.
The hotel is old and needs updating some, but was clean, comfy
Family
10/10
Exceptional
21 Jan 2026
Sang Hee
Check-in staff was very friendly. The facilities were a bit outdated, but the room had a medium-sized refrigerator with a freezer, which was great for storing frozen food. Although breakfast was not provided, it was a very satisfying experience overall considering the affordable price and convenience.
Business
2/10
Poor
10 Jan 2026
Nicholas
The hot water wasn’t working my entire stay at the hotel. We noted the information on the reservation. I also emailed management.
2/10
Poor
10 Jan 2026
Anna
Unfortunately I would not recommend staying here. We stayed 4 nights and didn’t have hot water for 3 of those nights- it’s run down and not comfortable. I never saw a cleaning cart and the plane was dirty
Business
10/10
Exceptional
07 Jan 2026
Anthony
Good
Business_and_leisure Partner
2/10
Poor
06 Jan 2026
Jacory
Horrible
10/10
Exceptional
03 Jan 2026
Robert
Nice and quiet
Business_and_leisure
4/10
Poor
02 Jan 2026
Greg
Room neglected
Self
8/10
Excellent
30 Dec 2025
Vladimir
Ok good place
2/10
Poor
28 Dec 2025
Christa
Never got to check in and I couldn't cancel.
Business_and_leisure Partner
4/10
Poor
21 Dec 2025
Taneika
Bathroom was discussing and kitchen area was dirty.
Business_and_leisure Self
8/10
Excellent
19 Dec 2025
Adam
Room was clean and comfy. Bed was very comfy. Gym was good and had everything you need. The hotel is a 2-star hotel, so this exceeded my expectations and would gladly come back for a place to sleep.
Business Self
8/10
Excellent
12 Dec 2025
Dayle
Everything was provided..I didn’t use it. Would stay there again. It was very good and convenient to restaurants and shopping
Self
10/10
Exceptional
08 Dec 2025
Michael
Very nice hotel. Very clean
10/10
Exceptional
08 Dec 2025
FATIMA ROSE
The Supervisor in front desk is so accommodating and awesome . Great room !
Business_and_leisure Self
8/10
Excellent
30 Nov 2025
Mary
Inside the rooms wasn’t expecting them to be as nice as they were when walking into lobby then hotel hallways but really really clean
Friends_and_family Family
4/10
Poor
28 Nov 2025
Stacey
The hallways smelt like mariju
10/10
Exceptional
26 Nov 2025
Romelia
The staff are very nice and help you in anything we need
Family
10/10
Exceptional
23 Nov 2025
Jessica
Friendly staff!
Leisure Family
8/10
Excellent
16 Nov 2025
Neil
Well equipped for an inexpensive property. Clean and friendly staff.
8/10
Excellent
13 Nov 2025
David
the staff
Business
8/10
Excellent
10 Nov 2025
Erica
Friendly and nice staff. Hallways were a little stinky, and I saw a few bugs in my room. Room was big and not horrible.
8/10
Excellent
03 Nov 2025
Richard
Bed was Okay but squeaky. I had to ask for hair dryer at front desk
Self
2/10
Poor
30 Oct 2025
Romero
No, the kitchen wasn't fully equipped...

Don't know if it was pet friendly considering I really didn't see anyone with pets.
Business Self
10/10
Exceptional
28 Oct 2025
Tony
Affordable
Self
2/10
Poor
27 Oct 2025
Asamenew
No comments b/s I did not use it.
Partner
10/10
Exceptional
20 Oct 2025
John

Great stay

No complaints. Front desk staff and housekeeping were very friendly. I will return. Parking is $5 per day though. Hotels.com failed to mention unless I overlooked it.
Partner
2/10
Poor
20 Oct 2025
Melody
Do not book. My child was bitten by a spider and when trying to make contact with front desk staff they were not available. The lobby had an overly friendly man who was making uncomfortable comments so I decided to leave and call front desk to no avail. They are stating I should have waited an unknown time until a person from front desk was available.
Family
6/10
Pleasant
12 Oct 2025
Luis
Old looks dirty but it is just old, room was smelly but not terrible smelly air condition was very noisy
Business
6/10
Pleasant
07 Oct 2025
roel
Great
10/10
Exceptional
05 Oct 2025
Brandon
Very welcoming property to all Pets including Service animals even .Gym equipment was astonishing
Business
6/10
Pleasant
29 Sep 2025
anna
The stay was cool, we killed two xxxl crickets, in our room the third on got away. The air conditioning was kinda crappy cuz the wall one was broke. The staff was cool except the Manager lady that assumed i was going to smoke outside when i was just checking out holding my stuff in my mouth so it wouldn’t break. And she gone keep my deposit. Idk what monica problem was Sunday morning but she irritated tf outta me.
Leisure Partner
4/10
Poor
29 Sep 2025
LaKendra
Rooms are outdated. No housekeeping services rendered during stay for some reason. Elevator to third floor was down due to the “button being broken,” so I carried my luggage up and down the stairs. Would not recommend.
Self
10/10
Exceptional
26 Sep 2025
Leonard
Just a stay vacation. The room cleanness was very pleasant. There are plenty shopping stores around, even Galleria Mall is lie 5 minutes from the hotel. That's a plus!
Partner
2/10
Poor
26 Sep 2025
Monique
THIS PLACE WAS DISGUSTING!!!!
Business Self
4/10
Poor
21 Sep 2025
Eric
Hotel rooms smell like mold, changed rooms but same issue. Poor maintenance
Business_and_leisure Friends
2/10
Poor
21 Sep 2025
Eric
Hotel is horrible- has mold due smell, old and in very poor condition
10/10
Exceptional
19 Sep 2025
aaron
Friendly and no judgement
Leisure Pet
8/10
Excellent
17 Sep 2025
Bobby

Salute to Great Staff

Great staff - always friendly and helpful
Clean and in pretty fair shape
Business Partner
10/10
Exceptional
01 Sep 2025
Toi
My Stay at Sonesta was really quite comfortable. Upon arrival the front desk person was very kind, friendly, and sweet. Our bed was cozy, the room had a kitchen. Bathroom was super neat and clean. Overall our stay was amazing. My fiance and i really enjoyed our stay and will be booking there again.
Partner
10/10
Exceptional
30 Aug 2025
Gabriel
The stay and the staff are very friendly, there are only two things I want to highlight for future improvements, please wash the toilet well because they smell a little bit of urine and the room smelled a little of cigarettes.
Partner
2/10
Poor
25 Aug 2025
Celina
just terrible
2/10
Poor
24 Aug 2025
Jamia
Hotel room smelled like cigarettes
Leisure Family_with_children
2/10
Poor
19 Aug 2025
Mimi
Terrible house keeping, no cleaning service even if you ask several times.
Business Family
4/10
Poor
18 Aug 2025
Verified traveler

Not impressed.

Environment felt unsafe. People in cars just sitting in the parking lot. Floors were shaky and loud. Toilet was not clean. Shower ceiling patchy and dirty. Extra shower head and towel left in thd restroom. Hold was placed on my card as to be expected but the amount was not quoted and I had to ask the amount after card was charged. Power went out... smh. I stayed in a Sonesta elsewhere and was impressed. Those location did not impress. Mind you there was a shortage of room keys.
Partner
10/10
Exceptional
18 Aug 2025
Brendan

Thank you

The employees are excellent.
Self
10/10
Exceptional
17 Aug 2025
Jarell
Quiet, walkable easy access to airports
Self
2/10
Poor
17 Aug 2025
Arcadio
Could not check in as they had no power
Friends_and_family Friends
2/10
Poor
15 Aug 2025
Kaelie
No hot water. Poor AC. Dirty Conditions
Business Self
10/10
Exceptional
12 Aug 2025
Tomika
Staff very friendly. Rooms very clean.
4/10
Poor
10 Aug 2025
Pouneh
This hotel offers service and facilities on par with a Motel 6. Staffing is minimal, the furniture and amenities are old and badly outdated, and the rooms smell strongly of cigarette smoke and are dusty. Overall, it is overrated and overpriced — I do not recommend it at all.
Leisure Family
10/10
Exceptional
10 Aug 2025
Jessica
Clean and welcoming environment
Leisure Partner
2/10
Poor
06 Aug 2025
Wallace
False charges
6/10
Pleasant
03 Aug 2025
Verified traveler
Service and room was nice however there was a weird smell throughout the hotel.
Self
10/10
Exceptional
02 Aug 2025
Ronnie
The staff went above and beyond to make sure I was taken care of!
Business_and_leisure Family_with_children

Location & surroundings

Sonesta Simply Suites Dallas Galleria
13939 Noel Road, Dallas, United States

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Sonesta Simply Suites Dallas Galleria

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