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Hyatt Place Dallas-North / by the Galleria

Dallas - TX · United States

5229 Spring Valley RdView location

9.2/10Excellent939 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Location8.0/108.0
Value10.0/1010.0
Amenities9.0/109.0
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Dallas-North / by the Galleria

The Hyatt Place Dallas-North/by the Galleria offers 123 guest rooms and complimentary Wi-Fi. The hotel provides 24/7 reception service and accessible facilities, including wheelchair-accessible guest rooms. On-site parking and business facilities are also available. Some services may incur additional charges.

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With a stay at Hyatt Place Dallas-North/by the Galleria in Dallas (Far North Dallas), you'll be within a 5-minute drive of Galleria Dallas and Addison Circle Park. This hotel is 6.5 mi (10.5 km) from University of Texas at Dallas and 6.9 mi (11.2 km) from Shops at Willow Bend.

Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has 1600 square feet (149 square meters) of space consisting of a conference center and 3 meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7 AM to 10 PM.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 75.00 per stay
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galleria Dallas 1.3 km / 0.8 mi
Addison Circle Park 2.9 km / 1.8 mi
Quorum Park 3.9 km / 2.4 mi
Medical City Hospital 8.4 km / 5.2 mi
Plaza at Preston Center 9.8 km / 6.1 mi
University of Texas at Dallas 10.5 km / 6.5 mi
Richland College 10.9 km / 6.8 mi
Shops at Willow Bend 11.2 km / 6.9 mi
Prestonwood Baptist Church 12.3 km / 7.6 mi
Baylor Scott & White The Heart Hospital 12.5 km / 7.7 mi
MoneyGram Soccer Park 12.8 km / 8 mi
Highland Park Shopping Village 13.2 km / 8.2 mi
Southern Methodist University 13.2 km / 8.2 mi
Texas Health Presbyterian Hospital Plano 13.4 km / 8.4 mi
NorthPark Center 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 123
  • Number of floors (main building): 6
  • Twin rooms: 71
  • Double rooms: 52
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 32 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 3
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Cash Free
  • Jet skiExtra charge
  • FitnessExtra charge
  • Cycling / mountain bikingExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 39 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 39 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 42 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Dallas-North / by the Galleria

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Dallas-North / by the Galleria

9.2
Excellent
939 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
8.0 /10
Value
10.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Lyla
We have stayed here many times and we were once again pleased with our stay. The only criticism that we have is that they appeared to have updated the particular room we stayed in and it was missing some of the amenities of rooms in which we have stayed in the past. The biggest disappointment was that the sink was now in the same room as the toilet and shower. The other rooms we’ve stayed in had the sink outside of the toilet/tub area. We will definitely request a different room configuration in the future.
Partner
10/10
Exceptional
20 Jul 2026
Julio
Breakfast was good.
Family_with_children
10/10
Exceptional
20 Jul 2026
Arthur
Very clean
Helpful staff
Great breakfast
Self
10/10
Exceptional
20 Jul 2026
Naomy
Clean room and had space
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Nancy
Great stay and overall experience!
Family_with_children
10/10
Exceptional
17 Jul 2026
Hector
The Hotel was great, the staff was great, the breakfast was great, the only complaint is that the pool water was not in good condition. Other than that, everything else was amazing.
Family_with_children
8/10
Excellent
17 Jul 2026
Everett Anthony
Clean rooms with friendly staff and the breakfast was very great and convenient.
Partner
8/10
Excellent
16 Jul 2026
Damon
Small petty complaint, but no red wine at the bar. Everything else was great!
4/10
Poor
13 Jul 2026
Franklyn
The Air conditioning was awful. Had a very noisy sound all night. Did not sleep well.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Lyla
We have stayed at this property multiple times. We were greeted by staff that we weren’t familiar with and they were equally as helpful. We had a nice, clean, quiet room and a very pleasant breakfast. Even though it was very crowded, the staff kept everything running smoothly.
Partner
10/10
Exceptional
12 Jul 2026
christina
Had an amazing stay. Staff were all kind and helpful. Room was spacious and clean. Very comfy beds. Breakfast was so good and many choices available.
Family_with_children
8/10
Excellent
11 Jul 2026
Mario
Everything Good
Family_with_children
10/10
Exceptional
11 Jul 2026
Silvia
Conveniently located, few miles away from downtown Dallas and the airport. Great place to stay!
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Kate
Over great for a fast easy stay. Room was clean and staff was good. Nothing crazy fancy but just what I needed
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Olivia
Clean
8/10
Excellent
07 Jul 2026
Joseph
Good basic hotel - would recommend
Self
8/10
Excellent
07 Jul 2026
Kyung
The bathroom light was a motion activated. Very annoying bc the vent turned on too.
Other than that it was a comfortable stay.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Susan
excellent staff
Family_with_children
10/10
Exceptional
07 Jul 2026
Michele
Great stay, clean and very spacious. Great area.
10/10
Exceptional
07 Jul 2026
Lisa
Perfect location. Excellent property
10/10
Exceptional
05 Jul 2026
Vu
Very nice place to stay. Clean and friendly staff.
10/10
Exceptional
05 Jul 2026
Elizabeth
Breakfast was hot and varied options to choose from . Staff was very friendly.
Family_with_children
8/10
Excellent
05 Jul 2026
James
The staff was wonderful. The room smells like someone was smoking in the restroom.
Family_with_children
10/10
Exceptional
05 Jul 2026
Eduardo
The room was comfortable, clean and could not hear any noises outside. The staff were very friendly and helpful at all times. Our experience in general was amazing at this hotel. The check in was fast and the staff super friendly, we order something for dinner and it was great. The breakfast was perfect with all the available options, the check out process, it was someone different and it was amazing as well. All staff super friendly and answered all of our questions at all times. The hotel did not disappoint at all. I would definitely stay here with my family again
Friends_and_family Family
6/10
Pleasant
01 Jul 2026
LaTara
I enjoyed the great customer service the staff showed to me and my family. Drea and Crystal and there was one more lady. But i didnt catch her name. Thank you for being kind.
Family_with_children
8/10
Excellent
30 Jun 2026
Crystal
Nice clean hotel. Quiet. Breakfast was ok. My daughter wished they had waffles lol. But other than that great hotel and friendly staff
Family_with_children
10/10
Exceptional
29 Jun 2026
WHITNEY
Our stay was great all around!
Family_with_children
10/10
Exceptional
29 Jun 2026
Maria
We had a great stay. The room was very nice and exceptionally clean. We would definitely come back!
Family_with_children
10/10
Exceptional
24 Jun 2026
Gail
Great breakfast
Self
10/10
Exceptional
24 Jun 2026
Victor
El hotel está muy bien ubicado, la habitación muy cómoda y el servicio es muy bueno.
10/10
Exceptional
23 Jun 2026
Jose
Very good place to stay.
10/10
Exceptional
23 Jun 2026
Leira
Good stay with family
6/10
Pleasant
21 Jun 2026
Sophie
Daily cleaning services sometimes get missed
Family_with_children
10/10
Exceptional
20 Jun 2026
RENATE
happy with everything!
Self
10/10
Exceptional
20 Jun 2026
Roman
Staff was great
Family
10/10
Exceptional
19 Jun 2026
Barbara
We had a great stay . The staff and hotel were great! We had breakfast and it was very good ,also used the pool and had a great time.
Friends_and_family Family
6/10
Pleasant
19 Jun 2026
ERICA
Room wasn't the cleanest but it works for a quick stay
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
damir
Location is good and customer service is great.
Partner
10/10
Exceptional
17 Jun 2026
Tonya
We had a great experience here. We had small children with us. They were so accommodating. Ecuardo at the front desk was so friendly and helpful.
Family_with_children
6/10
Pleasant
16 Jun 2026
monica
Breakfast was good
Family
10/10
Exceptional
14 Jun 2026
Randall
I went with my 1 year old son to stay a week for a funeral. It was a great place to stay near a lot of things we needed and it felt safe!
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Michelle
Great experience. Would definitely stay again!
Partner
10/10
Exceptional
12 Jun 2026
Makenzie
Great location. Secure building with key card access after hours, and security patrolled parking lot. Hot breakfast served daily.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Pablo
Excellent personnel willing to help and make you feel like home.
Self
10/10
Exceptional
05 Jun 2026
Julian
Great location
10/10
Exceptional
03 Jun 2026
Mia
My stay was literally perfect! Staff was amazing!
10/10
Exceptional
01 Jun 2026
Travis
Great location of the freeway and next to the Galleria mall and restaurants.
Staff was friendly and helpful and the breakfast was great!
Friends_and_family Family
10/10
Exceptional
31 May 2026
Derien
Everyone was so nice and welcoming every time we walked in and out of the hotel. It was also very safe and would definitely go back.
Partner
10/10
Exceptional
31 May 2026
LaToya
Check in was effortless. The young lady that checked us in was very kind.
The breakfast was great also.
Family_with_children
10/10
Exceptional
26 May 2026
Andrew
Staff was so helpful on our stay . Very attentive and friendly as well
Friends_and_family Family
10/10
Exceptional
26 May 2026
Denisse
Love it
Family_with_children
10/10
Exceptional
24 May 2026
Christopher
Good breakfast
10/10
Exceptional
24 May 2026
Ronald
Nice
Partner
10/10
Exceptional
23 May 2026
Melissa
Super friendly staff, wonderful breakfast options, easy access to Addison, Plano and Dallas areas. Short drive to the JFK museum- which was AMAZING! Great gym area, safe environment and free parking. Clean hotel with nice sized rooms.
Partner
10/10
Exceptional
22 May 2026
Naomi
Thanks
10/10
Exceptional
17 May 2026
Sara
This stay was fabulous . From check in the girl was so very helpful and welcoming. The breakfast was surprisingly delicious with different items the next day. The room was spacious and beds comfortable with great air conditioning. Parking was free.
Family_with_children
10/10
Exceptional
17 May 2026
CHRISTHOPER A
clean
8/10
Excellent
14 May 2026
Amy
Upon arrival the desk clerk was very nice and informative. The elevator was dirty, trash all in the floor. The room was clean. I guess because we used our points from Hotels.com, we got the less than desirable room. The mini fridge made a noise all night. The AC unit looked like it was rigged when they replaced it. Not very good craftsmanship when the AC was installed. The Bed was clean and comfortable. Loved the walk in shower and the bathroom was clean. We had the view of the exterior ac units out the window and a TV antenna. Breakfast was okay. Definitely not a $200 a night hotel.
Partner
10/10
Exceptional
10 May 2026
Kiesha
Everything was great
Family
10/10
Exceptional
07 May 2026
Dawn
DeRay was such an amazing lead. He handled all our issues with speed and integrity. Truly a one of a kind employee and he deserves a TON of recognition!
8/10
Excellent
04 May 2026
Miche'La
Great Parking and overall clean hotel. Breakfast was full of choices. The dining area is small, so the tables get dirty quickly. I just wished the staff was more attentive to wiping down the table after each guest instead of waiting for people to ask. The person cleaning the table is the front desk clerk, so if they are helping someone at the counter, you have to wait for the table to be cleaned. They could just make a towel and the spray available to the guests. I would rather clean my own table instead of having to wait for someone else to clean it, when they are helping another guest.
Family_with_children
10/10
Exceptional
03 May 2026
LaTricia
Despite missing breakfast because of an early flight, we had a very pleasant stay. It would have been even better if breakfast started at 6:00 AM for travelers with early departures. That said, the property was exceptionally clean, and the staff was warm, welcoming, and attentive throughout our visit. We would definitely consider staying here again.
Partner
10/10
Exceptional
29 Apr 2026
Victoria
Rooms we clean, breakfast was good ! Overall nice stay
Family_with_children
10/10
Exceptional
24 Apr 2026
mark
Nice and clean
Partner
8/10
Excellent
21 Apr 2026
Monica
I have stayed here many times, they offer a clean and well designed hotel that will meet your needs for business travel. They are recently remodeled and the rooms are quite nice. The staff is always great. My one complaint is that the quality of the breakfast has gone down. It looked as if they had fewer people working and that the food was not very fresh as a result. Serviceable food but it was a disappointment compared to the past.
Self
10/10
Exceptional
17 Apr 2026
Lyla
Staff is amazing, even welcomed us back. Breakfast was great. They have almond milk and honey for my hot tea. I love using the water bottle filler at the water fountain. Great night’s sleep.
Partner
10/10
Exceptional
16 Apr 2026
MATTHEW
Free self parking, free hot breakfast. Small but nice fitness area and easy check-in. I enjoyed my stay here and would definitely recommend!
4/10
Poor
16 Apr 2026
Rosa
The room smelled awful, bathroom was dirty. Rooms look nothing like the pictures, awful remodel.
Self
10/10
Exceptional
15 Apr 2026
Jade
The staff was very friendly the moment we walked in and checked in for our stay. The room was very clean and nothing was out of place. Breakfast was delicious and satisfying. Will for sure book here again.
Friends
6/10
Pleasant
11 Apr 2026
Jeanney
I’ve stayed at this property plenty of times and has had a pleasant experience each time. This trip, the constant notifications that there would be no hot water 10a-4p and the Constant drilling and banging noises was a true disappointment this trip. Would I stay there again? Absolutely!!
10/10
Exceptional
11 Apr 2026
Lorna
The hotel is in a good location
Family
6/10
Pleasant
09 Apr 2026
Cong
I wanted to love my stay here because the staff is wonderful, but the physical state of the hotel made it very difficult to be comfortable. Here is the breakdown of my 3-day experience:

The Positives
Professional Staff: The team here is excellent. Every interaction I had with the staff was professional, polite, and helpful. They are clearly doing their best with what they have.

Cleanliness: No complaints regarding housekeeping. The room was well-kept and clean upon arrival.

The Realities of an Aging Facility
While the service is high-quality, the building itself is showing significant age and a lack of updates.

Poor Sleep Quality: The bed was incredibly noisy and squeaked every time I moved. Worse, the mattress provided zero support, leading to a very restless night's sleep.

Plumbing Issues: The water pressure at the vanity was nonexistent. Instead of a steady flow, the faucet only produced a slow drip, making basic hygiene tasks frustrating.

No Hot Water: During my 3-day stay, the facility had no hot water for 2 days during the daytime. While I understand that maintenance is sometimes necessary, having no hot water for most of a trip is a major dealbreaker.

Final Verdict
The \"Hyatt Place\" name usually carries a standard of reliability, but this specific location feels neglected. Until the hotel undergoes a serious renovation—specifically regarding the plumbing and bedding—I would recommend looking at other options in the North Dallas/Galleria area.
Family_with_children
10/10
Exceptional
05 Apr 2026
Aaron
I had a really great stay here. From the moment I arrived, the place felt warm and welcoming. Everything was very clean and well maintained, and the rooms were spacious enough to relax comfortably whether you’re staying for a night or a weekend getaway.

The staff was one of the highlights. Everyone I interacted with was friendly, helpful, and easy to talk to. It felt genuine, not forced, which made the experience even better.

This hotel works well for different kinds of trips—whether it’s a quick family stop on the road or a short getaway. I also appreciated how well they’ve accommodated guests with disabilities. The accessibility features are clearly intentional and thoughtfully done.

Overall, I’d absolutely recommend staying here. It’s comfortable, welcoming, and a place I’d happily come back to.
Self
10/10
Exceptional
05 Apr 2026
Aaron
I had a really great stay here. From the moment I arrived, the place felt warm and welcoming. Everything was very clean and well maintained, and the rooms were spacious enough to relax comfortably whether you’re staying for a night or a weekend getaway.

The staff was one of the highlights. Everyone I interacted with was friendly, helpful, and easy to talk to. It felt genuine, not forced, which made the experience even better.

This hotel works well for different kinds of trips, whether it’s a quick family stop on the road or a short getaway. I also appreciated how well they’ve accommodated guests with disabilities. The accessibility features are clearly intentional and thoughtfully done.

Overall, I’d absolutely recommend staying here. It’s comfortable, welcoming, and a place I’d happily come back to.
Self
10/10
Exceptional
02 Apr 2026
Kelsey
Staff was very courteous and efficient. Stat was quiet, breakfast was great. There’s a min bar attached to check in, I didn’t get to visit it, but that was a nice amenity.
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Katlyn
Great over
10/10
Exceptional
30 Mar 2026
Seir
Clean room . Breakfast was good but a
10/10
Exceptional
28 Mar 2026
Teranie
👍👍👍👍👍
Friends_and_family Family
8/10
Excellent
27 Mar 2026
ma de lourdes
The outside of the hotel wasn’t clean really bad image
Family
10/10
Exceptional
24 Mar 2026
Xuefeng
Excellent breakfast with fruits. yogurt. oatmeal. egg and sausages.
10/10
Exceptional
23 Mar 2026
Yonathan
Nice
10/10
Exceptional
23 Mar 2026
Jun
Good
10/10
Exceptional
23 Mar 2026
Maximo
The property was clean and nice.
Family_with_children
10/10
Exceptional
22 Mar 2026
Marco
Great
Family_with_children
6/10
Pleasant
22 Mar 2026
CaPrice
Hotel rooms needs to be deep cleaned. We started in room 423 and there were alot ants in the shower. I killed them and then left for a few hours came back and there were more, plus the carpet baseboards in that room are falling apart. We then were moved to room 617 and there were no ants but MOLD in the shower. At that point I was over it. I just wore shower shoes and tried to disinfect the best way I could. Then housekeeping did not exchange our towels or clean our room on Saturday. Then Sunday morning at 9:30am the housekeeper came banging on the door asking what time was check out!!!! Check out is Noon its posted everywhere. I dont think i will be coming back to this hotel.
Partner
10/10
Exceptional
19 Mar 2026
Tony
Very convienent from Love field and close to where I wanted to go in downtown dallas
Self
10/10
Exceptional
19 Mar 2026
Annie
The hotel is centrally located with restaurants and shopping within walking distance. Near major freeways. Rooms are suites. Free parking and hot breakfast. Staff is always friendly and offer to help with restaurant suggestions.
Family
8/10
Excellent
18 Mar 2026
Elena
The restroom was way too small and there was a sewer odor on the first floor. Overall, the stay was good. The breakfast was great but the food was running out quicker than they could put it out. The staff was extremely nice and helpful. The room itself was spacious but the restroom was quite small.
Friends_and_family Family
8/10
Excellent
17 Mar 2026
Zia
Room was clean, staff was friendly. Good location and we felt safe especially travelling with kids. Wish there was more breakfast options. Been to other hotels with similar price but has more to choose from plus extras like fruits or pastries. But overall it was still a pleasant stay!
Family_with_children
10/10
Exceptional
17 Mar 2026
Hortencia
The staff was super friendly. They were welcoming to our two small dogs. There was an area to walk them. The location was nice and the property was very clean and very quiet. It was a great place to stay. I would definitely go back.
Pet
8/10
Excellent
16 Mar 2026
Efrat
The beds are almost a full size not a queen so its a tight fit. Also our shower wasnt as clean as I would like. There was a lot of hair in one area of the shower that was not cleaned. Overall the stay was ok
Family_with_children
10/10
Exceptional
15 Mar 2026
Lashaunda
The bar selection can be better. Not a lot of options
Partner
10/10
Exceptional
14 Mar 2026
Annabel
Everything was so clean
Family_with_children
10/10
Exceptional
13 Mar 2026
Nancy
Always friendly clean and tidy. Great breakfast. Parking and area is safe
10/10
Exceptional
13 Mar 2026
Joshua
Great location. Nice and patient staff. Clean and excellent for families.
10/10
Exceptional
13 Mar 2026
Dennis
Room was clean. Gym was small but had enough to get a good workout. Staff was friendly.
Partner
8/10
Excellent
10 Mar 2026
LaToris
The water pressure was extremely low which made the stay upsetting
Friends
10/10
Exceptional
09 Mar 2026
Jessica
This hotel was clean and centrally located, the staff were very kind, I will definitely return.
4/10
Poor
08 Mar 2026
Kai
Booked a king but only had double beds available. This would’ve been no issue if the beds were queen size. The double beds were full size beds having me and my husband sleep with discomfort. My room water was lukewarm at best. At check in there were 2 random men in the front with one lying on the furniture with pillows, blankets, and backpacks. As a woman checking in it would’ve made me uncomfortable staying alone with that going on.
Partner
10/10
Exceptional
08 Mar 2026
Michaela
Room was clean, beds were comfortable, and the area of the hotel felt safe! Breakfast everyday was amazing and changed daily to keep variety.
Friends_and_family Friends

Location & surroundings

Hyatt Place Dallas-North / by the Galleria
5229 Spring Valley Rd, Dallas, United States

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Hyatt Place Dallas-North / by the Galleria

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