Name: Le Meridien Dallas by the Galleria
Address: 13402 Noel Road, Dallas, 75240, US

10/10

Exceptional

26 Jul 2026

Kevin

Room was so nice and clean! So fun to stay right by the Galleria! Beautiful hotel! Loved our stay!

6/10

Pleasant

25 Jul 2026

Wendy

The lobby must have had an issue because it was warmer and humid and there were several large fans. We had to switch rooms. We returned to find a small flood in the bathroom and the sink was filled with

4/10

Poor

22 Jul 2026

Anurag

Mold in bathroom, torn wallpaper in guest room, ripped upholstery on furniture. Do not stay here!

10/10

Exceptional

22 Jul 2026

Becky

We ended up needing two beds instead of the king we booked. The desk staff was very accommodating and changed our reservation needs.

8/10

Excellent

17 Jul 2026

Jordan Christopher

Hotel was clean and nice, staff was friendly. My only complaint was the WiFi is not free, you have to sign up to be a hotel loyalty/plan member otherwise it’s $12 a day. WiFi should be free for the price you pay to stay, not having to sell your personal data to use it. Other than that the stay was pleasant.

Self

6/10

Pleasant

15 Jul 2026

Saina

I did not feel welcomed. The customer service and hospitality were almost nonexistent. The staff seemed uninterested, and the overall experience was disappointing. A warm greeting and attentive service would have made a significant difference.

Friends

10/10

Exceptional

12 Jul 2026

Aracelis

I had an excellent experience at Le Méridien Dallas. The hotel was beautiful, clean, and very comfortable. The staff was welcoming, professional, and attentive throughout my stay. The location was convenient, the atmosphere was elegant, and the service made the entire visit feel special. I truly appreciated the hospitality and would definitely stay here again. Highly recommended!

Self

10/10

Exceptional

10 Jul 2026

Micael

Great service

Partner

10/10

Exceptional

04 Jul 2026

AFIA

I’d say the rooms are oversized which is lovely

Partner

10/10

Exceptional

03 Jul 2026

Jonathan

Love this place

2/10

Poor

02 Jul 2026

Chelsea

The AC was broken for the entire hotel which is a problem for June in Texas.

Self

4/10

Poor

02 Jul 2026

Ohyong

Not cleaning Air filter

4/10

Poor

30 Jun 2026

Teshia

The property was old and smelled of mildew and mold. We had to switch rooms due to the condition and mold smell. Also the pool looks nothing like the stock photo. The water and smell was that of a basement and was unappealing. There was also no seating there. I wish I hadn’t booked it.

Family_with_children

2/10

Poor

29 Jun 2026

Amanda

The air conditioning at the hotel is shot. Do not stay here. Staff is helpful, but they cannot fix the fact that management/ownership refuses to fix air conditioning. The box fans they offer look like they were made in the 80's and barely work. Do not stay here!

6/10

Pleasant

26 Jun 2026

Xavier

I loved the hotel it was awesome very good food amazing stay everything is good!! Just the pool is very dirty with water bugs but other than that the gym and everything else was worth the stay and will return!

Friends

8/10

Excellent

24 Jun 2026

Luis

Ok

Family_with_children

10/10

Exceptional

07 Jun 2026

LaShea

Clean room and nice staff.

Family_with_children

10/10

Exceptional

06 Jun 2026

Lasheerica

Everything was clean and the room was very spacious. The staff was amazing they have a bar which serves food and the room service was top tier. They have the best lollipop lambs chops I’ve ever had.

6/10

Pleasant

30 May 2026

Alicia

The hotel is nice but dated. There was a smell in our room. And many of the lamps and features were scratched and broken.

10/10

Exceptional

29 May 2026

VIANEY

The room was super clean and spacious. I love staying here when in town!

Family_with_children

10/10

Exceptional

27 May 2026

Israel

Thanks you for everything just need to work on the ac situation stays at 73 degrees. Been there two weeks in a row and same situation everything else is excellent.

Partner

10/10

Exceptional

26 May 2026

Jennifer

.

Self

10/10

Exceptional

24 May 2026

Yailin

Excelente servicio

Family

4/10

Poor

23 May 2026

Abel

The AC was out in the building…. In Texas In May. So it was quite warm. We did call and request a fan and that helped, but still. Rather warmer than you’d like.

Friends_and_family Family

4/10

Poor

21 May 2026

Irvin

Hotel looks incredible nice but there was like 2-3 things I didn’t like.
“Parking” you have to pay $20+Tax and fees to SELF PARK your vehicle, like seriously?
“Old TVs” I wanted to relax and enjoy the nice room, wanted to hear music on YouTube (classic music) and couldn’t connect my phone to Tv because it’s old and i was only able to see air channels.
“Staff in front desk” the guy who attended me, was extremely serious, if you are in costumer service you have to be kind and smiling, if you don’t like to be smiling, well get another job.

10/10 housekeeper! room was very clean and neat!

Partner

6/10

Pleasant

19 May 2026

Kaushik

A/c not working in most rooms. 4 of us were in different rooms on different floors and everyone’s AC was just blowing air but not cooling anything.

2/10

Poor

18 May 2026

Israel

No comment no ac had to leave room at 3 am

Partner

6/10

Pleasant

17 May 2026

Christopher

Room was clean the only bad thing was the AC and phone did not work at all in the room so that was very frustrating also the strong weed odor any time I walked outside got old fairly quick, not sure I’ll return to this particular hotel

Family_with_children

8/10

Excellent

01 May 2026

Travazia

Only thing I disliked was that my TV didn’t work and I was in the Superior Suite. I mentioned it to front desk, but they told me I was nothing they could do. So I had to improvise and watch Netflix on my MacBook! Other then than I give it an overall 4.5 star rating.

Partner

8/10

Excellent

29 Apr 2026

LODELICE

Clean room friendly staff

Business

8/10

Excellent

26 Apr 2026

Donna

The TVs didn't work very well. The pool in the basement was a little creepy especially when it was just us by ourselves. The location was great though being at walking distance to the mall.

Friends_and_family Family

2/10

Poor

20 Apr 2026

Lateshia

The tv wasn’t working , the telephone was broken with tape wrapped on it the room smelled like a wet dog no valet was stuck in exit gate EACH time I tried to leave I had to call into the hotel and WAIT for someone to open it . The hotel was not the experience I expected highly disappointed for the price I paid the AGM didn’t offer any incentives or solutions for these problems

Self

6/10

Pleasant

17 Apr 2026

Joshua

Room is from 1996

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

kimeron

K

10/10

Exceptional

02 Apr 2026

melissa

Enjoyed our stay close to the mall and near our restaurant reservation

Family

10/10

Exceptional

26 Mar 2026

Cesar

Nice suites, clean and spacious. No so good if you want to streaming movies. Great shops crossing the street.

2/10

Poor

19 Mar 2026

Benjamin

No disclosure regarding terrible parking options and fees

10/10

Exceptional

17 Mar 2026

Jennifer

Clean and comfortable

Self

10/10

Exceptional

17 Mar 2026

Bianca

Had a great stay here. Staff was great and room was nice. Had a loud neighbor one night but that can happen anywhere- best to travel w ear plugs.

Good location if you like to shop

8/10

Excellent

16 Mar 2026

Thanh

Housekeeping came to clean but didnt leave us hand towels or wash clothes. TV and remotes lagged connection to TV a but outdated. The resturant didn't appear to be open for regular dining and free breakfast and parking was offered to my some of my group my not some of us.

Family_with_children

6/10

Pleasant

16 Mar 2026

Laura

Toilet did not work in the original room I was assigned. Had to be moved immediately. Was offered an upgrade for the inconvenience but did not receive upgrade. Hotel is okay.

Friends

6/10

Pleasant

15 Mar 2026

Gregory

Stuffy rooms, inattentive staff.

10/10

Exceptional

15 Mar 2026

Hope

Very nice

10/10

Exceptional

12 Mar 2026

Joe

Excellent experience

10/10

Exceptional

08 Mar 2026

Nicholas

Very nice hotel! Clean, stylish rooms and inviting lobby. Helpful staff!

Parking can get expensive, though.

Self

6/10

Pleasant

27 Feb 2026

Bruce or Kathleen

Average but quiet. Carpet in hallways is so wrinkled be cared not to trip. $30 a day to park.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Maneysa Sage

Room was very clean. The food and drinks in the restaurant were amazing.

Friends_and_family Friends

2/10

Poor

21 Feb 2026

Nikki

I spoke with the new owner and he agreed to speak with you about the terrible stay

tried 2 different rooms
613:
One smelled like smoke and had a smoke alarm going off and a bathroom fan that would not turn off

Went to the next room 628 and it wasnt much better. The lock on the door was not secure. The toilet didnt flush

The elevators have a swipe key security but it wasnt working so anyone could get up the elevators
Not cool

In room 628, the phone in the room had \"room number 925\" so to say I was confused on where I was is an understatement

Staff was rude, expect the lady who checked me in and the man who served my to-go box food in the restaurant for breakfast

oh and the TV did not work. Not sure if remote was dead or TV but tried both buttons

IT was a DISASTER

I love the Westin Galleria Dallas and decided to try a new place on a whim, knowing Le Meridian is a trusted brand

THIS WAS NOT ON BRAND

I do very much appreciate that I spoke with the new owner who is ready to turn this place around. Cheering him on

Self

8/10

Excellent

18 Feb 2026

Ariel

The staff were great, room was nice and clean, I just did not care for the bathroom. The tub is nasty.

Family

10/10

Exceptional

15 Feb 2026

Jacob

Everything was great. If i had to complain on anything i was told bar closes at 11pm and bartender left 10:45. We missed him by a min. And the Tvs had bad service so was hard to change channels at times. Overall i would stay there again.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Gwen

all of it

Friends_and_family Family

2/10

Poor

08 Feb 2026

Beth

Front desk staff is super rude - during the entire stay. AC did not work at all in room - extremely hot. Not enough towels in room.

Business_and_leisure Family

10/10

Exceptional

01 Feb 2026

Randell

Excellent

Leisure Self

8/10

Excellent

25 Jan 2026

Miguel

Everything very nice an clean

Business

6/10

Pleasant

16 Jan 2026

Amber Rutues

Stay was overall good property in some rooms need to be overall remodeled, touchup paint get rid of rusted mirrors, Lobby gorgeous. Overall, just OK.

Leisure Family

4/10

Poor

15 Jan 2026

Paul

Have to pay my own parking spot!

10/10

Exceptional

07 Jan 2026

Elizabeth

Room was clean, friendly staff.

Leisure Family

2/10

Poor

06 Jan 2026

Matthew

We had to switch rooms 3 times and then the tv didn’t work in the third room but we were tired of moving at that time. Staff dealing with us getting our room not very friendly and didn’t listen or pay attention to our room request which was part of reason for switching rooms. Other staff was very friendly. Changed rooms due to location being exactly where we said we didn’t want to be, an industrial fan was in the first room drying out carpet, needed two beds out us in room with one bed the second move, third move was fine but TV didn’t work and thy couldn’t fix it or replace it. Not what I expected of a Le Méridien property

Leisure

6/10

Pleasant

04 Jan 2026

Taran

The breakfast was amazing!!!!!!!!!!. you can tell the hotel had water damage, the rooms did not go below 69 degrees, this was told to me by maintenance when I called and asked. the lighting in the premium superior suite was awful so we switched to the one below and got a corner room so we could have a window, room 906, the woman at the desk was amazing and very accommodating! The staff overall was really exceptional, it had good water pressure and I enjoyed the hotel toiletries ( I am picky). I initially was taken back by the 20.00 per day parking fee, but was shown a barcode inside that comped the parking so that was great. The beds are comfortable. The TVs are really small and have limited chanels and apps...netflix was the only one to sign into..I wanted peacock.. but wasn't possible. For the price it was great. I might consider staying again if the a/c could be corrected..otherwise no. but I would recommend.

Leisure

10/10

Exceptional

21 Dec 2025

Christian

I enjoyed my stay here in the upscale part of town. The staff was lovely, the facility was nice, and the location was prime. Didn't get to check out the gym and pool, but this was great. An easy recommendation.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Sandra

I enjoyed my stay

10/10

Exceptional

18 Dec 2025

Lisa

Did not have breakfast

Self

6/10

Pleasant

18 Dec 2025

velmicia

Hotel was clean and staff was friendly. Allowed me to check in early. My last day both elevators were down I only found out because of notes posted.

Self

6/10

Pleasant

17 Dec 2025

Anaisabel

The surrounding area and hotel were not as nice as portrayed on the website. Overall, the experience was disappointing, though the hotel itself was acceptable.

Business

10/10

Exceptional

16 Dec 2025

Deandre

The breakfast was great. Eveything was nice and fresh. I really enjoyed the cook to order option. The chefs were very polite and completed my order in a timely manner.

Partner

4/10

Poor

15 Dec 2025

Nathan

The room I was in the alarm kept going off the duration of my stay and also the heat was not working in the room as well .

8/10

Excellent

15 Dec 2025

Kelly

Bed comfortable and room spacious. However elevators broke and no notice by calling room especially when you are on 11th floor.

Partner

6/10

Pleasant

13 Dec 2025

Jonathan

Overall fine. Our AC was not working as expected so we tossed and turned until 12:30am. The phone in our room wasn’t working so I went downstairs to request fixing and someone came up and adjusted it. A lightbulb was out in the bathroom, and the coffee is pretty bad.

10/10

Exceptional

09 Dec 2025

anthony

All of the above!! Great place we will stay again on our return.
The lobby Bartender makes a Great Old Fashioned!!!

Leisure Family

2/10

Poor

07 Dec 2025

Darion

Probably the worst property I’ve ever visited. 1 operating elevator, mold in vents, parking a disaster.

Really wet smell in the room.

I basically used the room as storage for my luggage and stayed with a friend as the smell of mold was unbearable

House keeping entering the room while occupied.

4/10

Poor

06 Dec 2025

James

The room could not accommodate 4 people like the room description outlined. The TV didn’t work. There was a water leak in the room and when my wife went to call the front desk, she found out that the phone also didn’t work.

8/10

Excellent

04 Dec 2025

Amy

It was fine

8/10

Excellent

02 Dec 2025

Julienne

One of the elevators was broken, heavy traffic.

10/10

Exceptional

01 Dec 2025

Abdul Rashid

Great stay and Nice staff.

8/10

Excellent

01 Dec 2025

Mark

Clean room, courteous staff

Leisure Family

4/10

Poor

30 Nov 2025

Rejane

Pool was dirty and not heated. They should have email me about it. We were supposed to stay in Omni but because of the heated pool advertisement I cancelled the Omni because my child wants to swim coz it was just a retreat for us for thanksgiving. The stairs were locked so we need to wait for 1 elevator and took forever. No complimentary coffee or anything within the amenities. Our room was not bad but comparable to Omni booking we have almost the same price and the hotel smells.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Sadie

Very clean. Good dinner also.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Luz

The water in the pool was so cold!

10/10

Exceptional

29 Nov 2025

Eric

Bravo!

10/10

Exceptional

29 Nov 2025

Ralph

Even though one of the elevators was out of service and the hotel was busy due to the holiday weekend, the staff was amazing so no real complaints!!! The front desk lady while checking out this morning was so wonderful and helpful with parking lot charges…and the wait staff was absolutely fantastic, so attentive!! And the bartenders were spot on and very friendly!!! Would definitely recommend this hotel to anyone that wants to be close to shopping and attractions!!

8/10

Excellent

24 Nov 2025

Casi

The hallway smelled so bad! We thought it would dissipate by morning, but it didn’t.

Leisure Family_with_children

6/10

Pleasant

24 Nov 2025

abraham julio

Only have twelve the bakers and one is today no working

Business_and_leisure Family

2/10

Poor

22 Nov 2025

Joanna

The room was more than than price posted…the heat didn’t work …as well as the toilet wouldn’t flush unless you opened the lid and flush it yourself

Leisure Family

8/10

Excellent

22 Nov 2025

Pam

We chose this hotel for the proximity to The Galleria. My friend and I enjoyed our stay and kind the hotel comfortable and the staff attentive.

Friends_and_family Friends

8/10

Excellent

20 Nov 2025

Charles

I think this hotel is all about expectations - the rate for a 750 SQFT suite on a weekend was under $200/night, obviously that means the hotel is aged and not what you'd typically get with a Le Meridien branded hotel. To me, it's a better experience than what you'd get for a hotel in this same price range in its location. But do know that the rooms feel a bit dated, the hallways are definitely in need of a lot of TLC, and the elevator situation can be a pain during rush times. The staff is first class, parking is easy, and the location is good if trying to get to multiple locations in and around Dallas. Would stay again.

Partner

8/10

Excellent

19 Nov 2025

Fredrik

It was what i needed

Business

8/10

Excellent

17 Nov 2025

KELLY

Property location was great, parking is pay only thru a service, small spots, upon arrival prompt was clean, lobby is nice atrium type, with a bar and restaurant. There is only 1 elevator working, can get crowded.
The front desk and maintenance were the stars of our stay, quickly changing our rooms for an ac problem, and comped us free breakfast. Also the staff in the breakfast buffet worked hard. Would stay again-there are some cosmetic things like carpets in the halls that need updating but overall would stay again.

Friends_and_family Friends

6/10

Pleasant

16 Nov 2025

Larry

Great place! Room was nice and clean. New bathroom fixtures would be great. One of the elevator were out so it was a little inconvenient.

Business_and_leisure Friends

10/10

Exceptional

14 Nov 2025

Aquilas

This was my third time staying at this Heavenly place. I love the location, and I love how accommodating the staff is. Wonderful food and drinks at the bar inside of the hotel, which is so convenient.

Leisure Self

8/10

Excellent

09 Nov 2025

Patrick

Only one elevator working, and \"heated pool\" was definitely not heated, was freezing cold. Pool area desparately needs work. Also small nit pick but TVs and tech definitely need a complete overhaul, but internet was free, and decent, got 180Mbit up and down on both phone and Laptop.

Ok now the bad news is out of the way. Room was super clean and bed was perfect. Shower was heavenly tooo.

Staff was professional and very kind, and felt very comfortable talking to them.

Friends_and_family Friends

8/10

Excellent

07 Nov 2025

Reanna

Loved the room! It just didn’t get as cool as I’d like, it was pretty warm at night. Will definitely stay there again though!

8/10

Excellent

03 Nov 2025

willie

Hotel staff was very accommodating!

Business_and_leisure