Alexis Hotel and Banquets Dallas Park Central Gall

United States , Dallas - TX
Dallas, 7815B, Lyndon B Johnson Fwy
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100 reviews shown

10/10

Exceptional

20 Apr 2026

Lilly

Ok place to stay for the money

Family_with_children

2/10

Poor

13 Apr 2026

Stephanie

Awful area the building is old

Family_with_children

4/10

Poor

11 Apr 2026

John

The hallway and the rooms of the hotel smelled musty. Also the hotel is non-smoking, but you can tell people smoke marijuana in their rooms. The walls are very thin as I could hear the people next door very easily as their kid was screaming and they were talking loud until 2am. Thankfully I was able to switch rooms the next day.

Self

10/10

Exceptional

08 Apr 2026

Arturo

Nica and clean

Partner

10/10

Exceptional

04 Apr 2026

Travis

Yes

10/10

Exceptional

01 Apr 2026

Dakota

My room Was very clean it’s quiet not noisy from other ppl residing there at the time. Would book again.

10/10

Exceptional

31 Mar 2026

Nancy

Good

Family

2/10

Poor

30 Mar 2026

Christopher

No breakfast the whole hotel smelled like marijuana the morning I was getting ready to leave. My truck was broken into nothing was stolen because I walked out on them. They had security walking early in the morning did not have the abilities pull up the camera footage although they said they would email it to me when the supervisor got there. Seemed like people were living in it more like an apartment complex than a Hat hotel. The staff was very nice. The beds were very hard for the price reflects these stay cheap price for a cheap stay in a rough neighborhood

10/10

Exceptional

24 Mar 2026

Daphney

I travel to Texas frequently, this will be my go to hotel. Thanks for such a friendly stay!

Business

10/10

Exceptional

20 Mar 2026

Tonya

Everything in the room worked. The stay was very peaceful. Everything look exactly like the pictures.

I'll be back! (In my terminator voice)

8/10

Excellent

17 Mar 2026

Ian

Overall great experience little on the pricey end of choices I have to say one of the more quiet stays I ever had in a hotel it's nice to not hear every door open up in the hallway all night long didn't hear a single door nothing not sure what was going on up stairs periodically through out the night nothing to complain about if it was 25 dollars cheaper I'd never take my business anywhere else this would be my go to number 1 pick

Self

10/10

Exceptional

17 Mar 2026

Kassandra

Everything is really clean, not overly priced and the staff has a decent attitude

Friends_and_family Friends

4/10

Poor

15 Mar 2026

Grayson

Shower didn’t have running water. Room was supposed to be non-smoking and smelled heavily of cigarettes and marijuana.

Self

6/10

Pleasant

15 Mar 2026

Shaunte

Old property old rooms, weird smell so they put air freshener in room thy mix with funk and produce a new smell that is not pleasant. Rough area so not pay more than 100.. it’s a 50 Motel. It is the same as a Motel 6. Some Motel 6 are better. Go there only if you need to sleep and get up. Not for pleasure and relaxation

Self

4/10

Poor

14 Mar 2026

Danny

Parking lot is ok

Partner

10/10

Exceptional

09 Mar 2026

Jamil Phap

Everything were good, AC, Clean, quiet not too much noise, safe area, close to Dart train station, easy to get around.

Self

10/10

Exceptional

06 Mar 2026

Hoang Thien Kim

Clean room, check in quickly and friendly, love this place!

Friends

10/10

Exceptional

28 Feb 2026

James

Awsome room for the price.

6/10

Pleasant

26 Feb 2026

Yolanda

Room was clean, staff was efficient but overall hotel had a weird smell. Not bad place but would probably not stay there again.

8/10

Excellent

25 Feb 2026

Karen

Great job on the room

Partner

6/10

Pleasant

19 Feb 2026

Jean

Older motel type facilities. Very basic. Room seemed to be recently refreshed and was clean. The are is not great. A lot of homeless on Coit. I did experience any at the hotel but they are across the street. One banged on my door at the light at Coit. As a single woman traveling, I think this is important to know.

10/10

Exceptional

16 Feb 2026

Jamarkis

Thank you

Business Partner

10/10

Exceptional

09 Feb 2026

Mohammad

Yes it was a clean room and everything was spotless

Leisure Family

10/10

Exceptional

02 Feb 2026

Quincy

I ALWAYS enjoy my stay at The Alexis. My rooms are always clean and the staff is amazing.

6/10

Pleasant

02 Feb 2026

Khyree

First room shower drain wasn’t draining and kept filling up, and the TV would’t work. I was moved to a different room where they worked.

Partner

8/10

Excellent

21 Jan 2026

Ahmari

Clean, friendly staff and convenient location

Friends_and_family Family

4/10

Poor

20 Jan 2026

Maria

I found a dead roach in the bathroom. I am a night shift worker and the darker curtains wouldnt close so i could sleep properly during the day. Also on my last day, i woke up tith bed bug bites. Not staying here again

10/10

Exceptional

18 Jan 2026

Skyler

Awesome stay

Leisure Family

2/10

Poor

16 Jan 2026

Michael

Roaches and spiders were everywhere in the room.
Woke up with one crawling up my arm and the front desk made it look like he never heard about it before.

8/10

Excellent

15 Jan 2026

Pedro

Thanks

8/10

Excellent

15 Jan 2026

Lanissa

Business Self

6/10

Pleasant

08 Jan 2026

Charles

it was ok

10/10

Exceptional

06 Jan 2026

Lucarus

Clean

Self

10/10

Exceptional

31 Dec 2025

Angela

The room was clean and the staff was friendly.

2/10

Poor

27 Dec 2025

Mae Jean

No space for parking

10/10

Exceptional

22 Dec 2025

Darrell

It was quiet and relaxing will go back and stay again

10/10

Exceptional

21 Dec 2025

Trayci

It was clean and quiet staff were nice

10/10

Exceptional

19 Dec 2025

Brittany

Clean and reasonable

Leisure Family

2/10

Poor

18 Dec 2025

James

Roaches in room and couldn’t even get a goodwill refund

10/10

Exceptional

16 Dec 2025

Francisca

Clean room..Friendly staff

Leisure

10/10

Exceptional

12 Dec 2025

Lucarus

Clean room and quiet

Business_and_leisure Self

4/10

Poor

12 Dec 2025

Dillon

If I was just passing by, I might have confused this place for housing for the homeless. Online the place looked reasonable - I wasn’t expecting 4 or 5 star accommodations. Upon arrival, I was met with the smell of pot and bad decisions. Had to put $100 deposit on cash just to check in.

Business Self

10/10

Exceptional

03 Dec 2025

Lucarus

Great clean and quiet

Leisure Self

10/10

Exceptional

16 Nov 2025

Christina

No need for the pool area this time. The staff is hospitable. The room was clean like it was last time. We are repeat customers.

Business Family

10/10

Exceptional

13 Nov 2025

Joe

Thanks

10/10

Exceptional

13 Nov 2025

Lucarus

Clean and quiet

6/10

Pleasant

10 Nov 2025

Rakeshia

It was an average stay. Nothing too bad worth mentioning but, the hotel did seem old. We were a bit disappointed that the restaurant was closed for repairs and wasn’t informed. The staff seemed tired & overworked but he helped me with anything I needed.

The room was also average & appeared to be clean. But, it was obvious much attention hasn’t gone into the upkeep. The thermostat was practically falling apart & we didn’t have a remote in our room to begin with. A few minor things but, worth mentioning nonetheless.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Lucarus

Clean room

Business_and_leisure Self

10/10

Exceptional

09 Oct 2025

Lucarus

Good clean and quiet

Business_and_leisure Self

10/10

Exceptional

06 Oct 2025

Lucarus

Good

Business_and_leisure Self

10/10

Exceptional

03 Oct 2025

JOHANNA

Clean room, quiet night’s sleep in a comfortable bed. The room had everything we needed. Everyone was incredibly nice. We will stay here again.

Leisure Family

10/10

Exceptional

29 Sep 2025

Lucarus

Good clean and walkable

Business

10/10

Exceptional

28 Sep 2025

TAMARA

Everything was perfect

Friends_and_family Family

2/10

Poor

28 Sep 2025

adelyne

I’ll start with the positives: the staff was very friendly, and the housekeeping team was respectful and attentive. They never entered without knocking and made sure I had fresh towels every day, which I really appreciated.

Unfortunately, my experience quickly went downhill. My first room had mold growing both inside and outside the window, apparently due to damage from a gunshot. To their credit, the front desk immediately moved me to another room on the second floor, which was clean and free of mold.

However, once the evening hit, the noise issues began. The guests above me were extremely loud—running, stomping, and dragging furniture late into the night, sometimes until midnight or later. For the next two days, it was the same constant noise and loud music. While the front desk would get them to quiet down temporarily when I complained, the noise always returned within an hour. On my last night, the situation was even worse: the neighbors next door blasted music until 6 AM, while the upstairs guests kept up their stomping past 1 AM. I had an early flight and barely got any sleep.

On top of that, the parking lot at night didn’t feel safe, with homeless individuals camping out. At one point, I couldn’t even walk next door for food without a car pulling up to solicit me.

Overall, I would not recommend staying here. Despite the kind staff, the noise, safety concerns, and general environment made this a very unpleasant experience.

Business Self

10/10

Exceptional

19 Sep 2025

Marissa

It was great for a quick trip, quaint and peaceful. Right next door to quick food and other services also near me.

Friends_and_family Friends

8/10

Excellent

16 Sep 2025

Lucarus

it’s convenient and walkable, but I did not like my room not clean with clean towels and sheets

Business_and_leisure Self

2/10

Poor

14 Sep 2025

Enjoli

Don't stay here it looks nothing like the pictures this is a old motel 6 they bought in didn't & wouldn't fix anything this is a finesse this room is trash

Business_and_leisure Partner

2/10

Poor

14 Sep 2025

Marjorie

How about NO!

From start to finish this hotel stay was a fiasco. The workers are illiterate and rude. There were prostitutes walking through the parking lot. They charged me for smoking when no one in our group smokes. We definitely don’t recommend, nor will we be back.

Friends_and_family Family

6/10

Pleasant

13 Sep 2025

Tmya

Let’s talk about the “Queen” beds. The beds are full size. Nowhere near a queen. The king room was amazing!

Housekeeping was very friendly. I will say they will clean everyday to make sure the hotel does not seem dirty. It does no good because the people on the third floor smokes cigarettes around their kids. That causes the whole floor to smell bad. You will hear the kids screaming like they’re getting beat on everyday.

Everything was cool until one employee threw my state ID at me. After telling the general manager he started to be more friendly.

Do not book room 386. It has mold on the window which made the room smell sour. When I asked the switch the general manager played like he didn’t know it was mold. Before switching to the room I was in 388. 388 had a problem with black ants coming in from the window.

All the employees do is sit there and talk on the phone acting like they do not see people in the lobby. The girl with the mask was having a whole argument and cursing while I was sitting in the lobby. The dude that works overnight walked off from the desk to go get In N Out. A new customer came in while he was at In N Out and stood there for 10 minutes before he came back. I was informed nobody can leave the front desk if the manager was not there. The manager wasn’t in at the time when he left.

The dryers in the hotel does not work. The ceiling is about to fall in the wash room. There is one creep that walks around the whole hotel with just a towel on.

2/10

Poor

11 Sep 2025

Avery

Horrible service , sketchy people in and around the property , unwelcoming smell, rude staff, they tried to double charge me for my stay and demanded a 100 deposit. They charged me $15 for checking in 25 minutes before the check in time ( without my knowledge)

Business_and_leisure Self

2/10

Poor

10 Sep 2025

Abdulrahman

Room 1: had a ginormous cockroach and the toilet roll had literal faeces on it immediately at check in. All was documented. I was then moved to another room. Room 2: water from the bathtub didnt drain and the microwave didnt work. When these issues were brought up to the manager/owner, he said he would refund me one day, and then would refund the full amount from Expedia's side IF expedia approved it. Expedia called, he said no we don't do refunds. They emailed me about it saying he refused to give them their money. I called them, they said theyd call me back, but as expected they didnt call me back. I cant make personal remarks towards any individuals, but what I will say is I have lived in a civil war where i was held at gunpoint, shot at multiple times, my school was bombed, and my apartment was hit by a missile. Im frankly fortunate to have left there with a few scars and PTSD. And id go back there in a heartbeat before booking at this establishment again.

TO BE CLEAR: If he said no refund at the start id have no issues. The fact the promise was not kept is my issue.

10/10

Exceptional

10 Sep 2025

Suzanne

Abdolutely Perfect!

10/10

Exceptional

07 Sep 2025

Philippe

Comfortable and Clean Room, Great Value

The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment I checked in. The room was clean, tidy and fresh. I was able to relax after work, it was calm and quiet. I will certainly return during my next visit!

Business

10/10

Exceptional

27 Aug 2025

Lucarus

Good clean

Business_and_leisure Self

2/10

Poor

26 Aug 2025

NANCY

Very disappointed with, had previously stayed here because of comfort and closeness to Medical City but, this time our stay was not satisfactory. As soon as we entered the building, receptionist was not attentive. He was on his phone and didn’t even acknowledged our presence. As soon as we walked into the double doors cigarette smoke was overwhelming. All over the hallways smelled like drug smoke. Never staying here again.

Business Partner

6/10

Pleasant

20 Aug 2025

Verified traveler

our stay was good, but the only bad thing I will have to say is that our room smelled like cigarettes.

Partner

2/10

Poor

18 Aug 2025

Cindy

Loud neighbors

The room had wet carpets which we had to put towels on the tile, we almost fell because our feet was wet. I appreciate it was very clean but they should have dried the carpets before putting guest in there first. The lady in the floor above us stayed up.all night and kept us awake. Sounded like she was bowling. I would stay again but hope it was quiet and not wet.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Lucarus

Good clean hotel

Business_and_leisure Friends

4/10

Poor

10 Aug 2025

Allison

Before finalizing my reservation, i called up to see if the handicap chair lift for the pool was working and they assured me that it was indeed working. I made sure to reserve for a accessible room as well. When I arrived, I realized the back of the hotel which is the only place you can park has

10/10

Exceptional

03 Aug 2025

TAMARA

Everythin was great !! Will most definitely come back !

Partner

10/10

Exceptional

01 Aug 2025

shatoya

Everything

8/10

Excellent

29 Jul 2025

BRAIMA

North of average

The room was very clean and comfortable. No food or dining service but there are a couple of places around to get a bite. Please step up on the room amenities especially the soap and other items in the bathroom. The location is a little bit crowded but we felt no threat or scare.

Partner

10/10

Exceptional

29 Jul 2025

Lucarus

Good clean

Leisure Self

10/10

Exceptional

25 Jul 2025

Lucarus

Good, clean and respectful

Self

10/10

Exceptional

23 Jul 2025

Lucarus

Good

Business_and_leisure Self

10/10

Exceptional

21 Jul 2025

Lucarus

Good

Business_and_leisure Self

10/10

Exceptional

18 Jul 2025

NANCY

2nd time staying here and I think is becoming our favorite place to stay while going to Medical City. Beds are super comfortable, restroom and room areas big.

Leisure Partner

10/10

Exceptional

11 Jul 2025

Samuel

Easy in and out at the venue. Beds were comfortable. And In-N-Out next door was nice.

Business Friends

2/10

Poor

10 Jul 2025

Jorman

I really thought that you could get in without so many keys to be able to go up to the floors. I stayed so as not to lose my money but it is the worst experience

8/10

Excellent

07 Jul 2025

Laura

You need to pay $100 deposit. Too many homeless around the area. Didn’t feel safe. Room was okay. Would not book here again. Front desk lady not welcoming. Only pro was convenient location & in &out next door

Family

10/10

Exceptional

06 Jul 2025

Mary

Good clean

Business_and_leisure Self

10/10

Exceptional

06 Jul 2025

Kamari

Great hotel

Partner

10/10

Exceptional

05 Jul 2025

emiliano

In the parking lot, when they have an event, no parking for the guests. You have to park the back of the entrance, very far from there, but you have to walk down to the main entrance, so I don't feel safe

Leisure Family

8/10

Excellent

05 Jul 2025

Chris

Was secure and clean. Rooms were big

10/10

Exceptional

02 Jul 2025

Lucarus

Goodness

Business_and_leisure Self

10/10

Exceptional

28 Jun 2025

David

Great hotel and in a good area

Business_and_leisure Self

10/10

Exceptional

28 Jun 2025

Lucarus

Good clean

Self

10/10

Exceptional

24 Jun 2025

Lucarus

Good

Self

10/10

Exceptional

24 Jun 2025

Lucarus

Good clean and quiet

Self

10/10

Exceptional

23 Jun 2025

NANCY

The security they have is amazing. Not anyone can just walk in and go to the rooms. The rooms are big and the carpets seemed very clean like new. The king bed was everything I needed to have a good night sleep. We enjoyed our stay.

Business_and_leisure Partner

6/10

Pleasant

22 Jun 2025

Faye

no place to walk in in the morning to get a cup of coffee. If you don’t make it in your room, you have to leave without it.

Leisure Self

6/10

Pleasant

19 Jun 2025

Athena

Great except Domestic Violence I had to listen to

It was great until someone down the hall started yelling Fbombs at his wife and it went on for WAY too long, They took a break but started up again. I couldn’t help but wonder if it was someone who lives on the property as no one seemed to do anything about it.

Business

8/10

Excellent

17 Jun 2025

Michael

Great room, good location. Its

10/10

Exceptional

13 Jun 2025

Lucarus

Good

Business_and_leisure Self

10/10

Exceptional

07 Jun 2025

Lucarus

Good

Self

10/10

Exceptional

07 Jun 2025

Mary

Clean and quiet

Business_and_leisure Self

10/10

Exceptional

07 Jun 2025

Mary

Good clean and quiet

Business_and_leisure Self

10/10

Exceptional

06 Jun 2025

Mary

Nice and clean

Business_and_leisure Self

10/10

Exceptional

02 Jun 2025

brad

Friendly staff.

Leisure Family

8/10

Excellent

31 May 2025

Kristin

The hotel staff was super nice! The hotel itself was a little dated. The pillows were super hard. The hotel had a strong marijuana smell in the lobby area. It was not a bad stay for the price.

Friends_and_family Family