Name: DoubleTree by Hilton Dallas - Campbell Centre
Address: 8250 N. Central Expressway, Dallas, 75206, US

10/10

Exceptional

16 Jul 2026

Sheba

Breakfast was over priced for limited options.

Self

10/10

Exceptional

14 Jul 2026

neal

An option for a smaller breakfast would be nice, not so expensive. Otherwise no complaints

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Mona

Breakfast was good and hot!

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Jagjiwanjot

Close to restaurants, room was clean and friendly staff. Comfortable beds.

Self

10/10

Exceptional

11 Jul 2026

Michele

Great, I’d stay there again!

Family

10/10

Exceptional

11 Jul 2026

Daniel

Overall great experience, the room I was in had a beautiful view. Very friendly and helpful staff along with the cleanliness of the room

Partner

10/10

Exceptional

11 Jul 2026

Edgar

Beautiful place to stay at

Partner

10/10

Exceptional

10 Jul 2026

Donna

Clean and well maintained

Partner

8/10

Excellent

09 Jul 2026

Bonnie B.

I had a double bed. It sagged. Room was clean but needed to be updated.

Friends

10/10

Exceptional

09 Jul 2026

Erwin

Buena ubicación y buena opción. Me volvería a hospedar aquí

Family_with_children

10/10

Exceptional

09 Jul 2026

Cristina

Rooms are spacious and very clean..

Family

6/10

Pleasant

08 Jul 2026

Bilal

Ok

Self

2/10

Poor

08 Jul 2026

Kristy

This hotel was a disgusting nightmare to stay in.

First, arrival was confusing as their entrance was boarded up by plywood with only a narrow walkway exposed that is difficult to see when pulling up to park - so you don't know if you are at the right place, or where the entrance is.

Second, the rooms are run down and not cleaned well. The room I checked into smelled horrible (which I suspect is actually a plumbing issue as the bathroom wreaked of sewage my entire stay). The bathroom mirror had old toothpaste on it. If other things were clean it was hard to tell as things were so run down - the bathroom fan was rusted out, the ceiling of the shower had a circular hole in it - with a random pipe pretruding out of it. The cabinetry was falling apart with giant paint chips missing - the wall art and other fixtures were also deteriorating. The toilet appeared to be a creation made from 10 different toilet parts as they were all varying shades of aged, disgusting, marked up yellow.

The toiletries attached to the shower wall were empty (which I only attempted to use because I forgot to bring one - and as luck would have it so did the hotel).

The room was exceedingly small, cramped, and DARK, which made it feel even grosser.

I sucked it up because I was stopping in for a quick trip and I booked a non-refundable stay on Expedia - but I will never stay at another Hilton again after this experience - the photos and reviews were so misleading.

8/10

Excellent

07 Jul 2026

sharon

The room was amazing, view was great… the staff was very attentive and I like how the rooms already had extra of everything that I would need so I didn’t have to ask for anything. The only downside was there being only one microwave but the overall experience was 9/10!

Friends

8/10

Excellent

07 Jul 2026

Kristen

The construction made getting your things to and from you vehicle a bit more difficult but im sure that means they are upgrading their drop off/entrance

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Vera

We had a great stay! The room was clean and comfortable, and the staff was incredibly friendly. We were welcomed with free cookies, which was a nice touch.
One of the best things about this hotel is that the restaurant on-site is very good, so there's no need to drive anywhere for dinner. The food was great, and the prices were very reasonable.
There's also a coffee shop in the next building with delicious coffee and fresh pastries, which made for a perfect start to the day.
Overall, a wonderful experience, and we would definitely stay here again! ⭐⭐⭐⭐⭐

A few areas for improvement: the air conditioner was quite loud, housekeeping did not restock the tea bags in our room, and one night we noticed a marijuana smell coming through the AC vent, which was unpleasant.
Despite those minor issues, we enjoyed our stay and would consider staying here again.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Samman

there was a piece of cond*m packet on bed side…. i didn’t even touched it, i was so disgusted but i saw it in the morning of the checkout so wouldn’t matter even if i change the room

Partner

10/10

Exceptional

06 Jul 2026

Nermin

Convenient location. Hotel has vending machines, snacks, and a bar. Room has free water bottles for your visit which is nice. Price is reasonable and rooms are large. The hotel is a little dated and we had some issues with the AC. I would stay at this hotel again

Family_with_children

10/10

Exceptional

06 Jul 2026

Ricky

NO POOL at this location 😞

Partner

6/10

Pleasant

05 Jul 2026

Anya

Rooms were a bit dated for the price for one night. There was construction going on at the front entrance.

Family_with_children

2/10

Poor

05 Jul 2026

John

Definitely not worth the money for someone who is there to enjoy their stay on their own hard earned money, there were numerous physical defects with the room and staff wasn’t very hospitable, not to mention the absence of a pool! Definitely better places for the money.

Partner

4/10

Poor

05 Jul 2026

Erin

When we got there we had to pay a fee that wasn’t originally listed on any of their sites so was blindsided by that especially since we called beforehand and asked and wasn’t made aware of it, it was given back we were just blindsided by it at first. When we got to the room our covers where dirty and had stains on them so we had to use our own which is not what we want to HAVE to do luckily we were prepared! they had bugs crawling around in our room around the coffee machine and left with bug bites so i don’t know what bit us , i have a video recorded of a bug that resembles what a roach looks like but i’m not sure what it was exactly and don’t want to put that in the air if that’s not what it was but i definitely gave it on video! The staff was nice but i had to ask for towels my first night there i wish it was better prepared for us and a maintained a little better!

Partner

10/10

Exceptional

05 Jul 2026

Rachael

I loved my stay. I will be back soon.

10/10

Exceptional

05 Jul 2026

Benjamin

Beautiful place to stay, staff was wonderful. Nice view from window, close to shopping and fine dining.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Deirdre

The room was clean. A few rust spots in the room and the carpet felt like it was damp but it was peaceful. Staff was great.

Self

10/10

Exceptional

04 Jul 2026

Maricella

Construction in front was a headache when taking luggage out and leaving.

10/10

Exceptional

03 Jul 2026

Arthur

Great

10/10

Exceptional

03 Jul 2026

Yubo

The wash experience were so nice

Partner

10/10

Exceptional

03 Jul 2026

jordan

Great stay great location great staff, overall great experience

Friends_and_family Friends

2/10

Poor

03 Jul 2026

Joanna

As we were leaving and gathering our belongings we noticed mold in the vent! Like full blown mold and water damage to the water with water condensation. We turned off the ac and the smell was obvious mold. We let them know as we were checking out and they didn’t really seemed bothered by it.
We had the ac running and we’re breathing that crap in.

Partner

10/10

Exceptional

02 Jul 2026

FRANCHESKA

My only issue with this hotel was the lighting in the room was very dim and there was no full length mirror in my room. Other than that everything else was PERFECT!!!

Self

10/10

Exceptional

01 Jul 2026

Michele

Very comfortable and felt safe! Would definitely stay there again.

Family

10/10

Exceptional

01 Jul 2026

Elizabeth

Rooms quiet and dark, comfy bed- great sleeping.

10/10

Exceptional

30 Jun 2026

Godswill

Everything

Partner

8/10

Excellent

30 Jun 2026

Michael

I love the hotel. Love the curved floor to ceiling windows. When you open the windows and the sun is rising, it's a great start to the day. The rooms could use a little maintenance as they are a few years old now. Other than that, it a pretty nice hotel.

Self

10/10

Exceptional

29 Jun 2026

Dawn

Rooms are always clean and comfortable every time I stay

Self

10/10

Exceptional

29 Jun 2026

Melissa

close to what i needed

Partner

6/10

Pleasant

29 Jun 2026

OSCAR

We didn’t make a reservation because it was quick trip, we didn’t plan anything so, I told my wife it’s only 3 1/2 hours drive we can make the reservation when we get there, the person helping was very rude when he gave us the price, and told him that on the app it was cheaper, and he practically said so, why dind’t you do it with the app then? Very rude, did not help at all.

Partner

8/10

Excellent

29 Jun 2026

Frederick

We enjoyed the our stay and the property was well kept.

Business

8/10

Excellent

29 Jun 2026

Juan

This is a good hotel. They are improving the installations at this moment.

Family_with_children

10/10

Exceptional

29 Jun 2026

Ellen

Great hotel and location. Easy access for our visit to Dallas to visit my daughter. The hotel room was clean and well-maintained, with great city views.

Partner

8/10

Excellent

28 Jun 2026

Ruben

Nice room, well located close to a nice mall

Partner

10/10

Exceptional

28 Jun 2026

Christopher

Excellent hotel. While there for my stay they had construction taken place at the entrance but other than that the stay was excellent

Partner

10/10

Exceptional

28 Jun 2026

James

Really nice big room
Only issue was bathtub /shower made lots of noise like it was about to fall apart
I didn’t feel comfortable or safe in it when I was showering

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Trisha

The room was very clean, well-maintained, and comfortable. The staff was friendly and accommodating, and the check-in/check-out process was smooth. I appreciated the attention to cleanliness, which made my stay even more enjoyable. I would definitely stay here again and recommend it to other travelers.

Partner

2/10

Poor

28 Jun 2026

Kristine

The room was clean, but the pictures are misleading- it is a very dated hotel. The breakfast was ok, and in thankful I paid the small additional fee upfront, because I would have been livid had I paid $24/person for that “buffet”. The staff at breakfast were amazing though!

There are reviews that indicate there is a pool- there is not.

There are reviews that indicate the facility have a well-equipped gym- there is a gym, with essential items, but overall is minimal.

The real kicker for the low rating however is more related to my “neighbors”. They were having a full on party with music blasting (could be heard IN the elevator and all the way down the hall). I just happened to be right next door, so I also got the smoke (in what should have been a non-smoking room), crashing noises, screaming/chanting/yelling, and slamming doors.

The hotel staff did attend to intervene, but it was short lived. We endured this from 7:25pm until almost midnight, then it started back again at 3am and didn’t stop until about 5am.

At check out, the staff said “sorry about the rough night, everyone was complaining!”…. That was it…

I would not call that customer service sadly!

The folks who caused the disruption should have been removed, without the option to return that same stay!!! They should also be ashamed of themselves, but the hotel could have done more.

Friends_and_family Family

2/10

Poor

28 Jun 2026

April

There was construction at the entrance that was not disclosed in the description. All the luggage carriers were being used for an extended period. The bell hop refused to help with luggage. Just a bad experience. I did get a refund though.

Friends

10/10

Exceptional

26 Jun 2026

Ed

Very nice place to stay. Located close to many activities.

10/10

Exceptional

25 Jun 2026

Casey

Nice stay, clean rooms, quiet hallways, friendly staff.

Partner

10/10

Exceptional

24 Jun 2026

Lemichael

I recently had the pleasure of staying at the DoubleTree in Dallas, and my experience was outstanding from start to finish. The staff was accommodating, attentive, and genuinely committed to providing excellent customer service. Every interaction was met with professionalism, courtesy, and a willingness to assist with any need.

The hotel itself was very nice, clean, comfortable, and well-maintained. The atmosphere was welcoming, and it was evident that great care is taken to ensure guests have a positive experience.

I would like to extend my sincere appreciation to the entire team for making my stay so enjoyable. Their hospitality and attention to detail did not go unnoticed. I highly recommend this hotel to anyone visiting the Dallas area and look forward to staying here again in the future.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Catherine

Very nice! Was clean, not over fragranced and quiet on 14th floor. Safe.

10/10

Exceptional

23 Jun 2026

Arwa

This was the first hotel that recognized dietary needs. Our welcome cookies included an option to get a gluten free cookie, which made our celiac daughter feel special.

What we also appreciated was free parking which is becoming more rare in cities these days.

Family

10/10

Exceptional

23 Jun 2026

Eliot M.

Great check in. I did not have breakfast here. The evening staff caused a nuisance,

I've had a great stay overall so far! There was one minor issue with the evening shift worker on the 22nd. The woman in the lobby was quite forceful and that was something I didn't appreciate, additionally she slandered my actions by lying to one of her publically saying that I \"came down here acting crazy\" after I simply stating a few things.

One) that I'd like a new keyholder for my room keys, Two) that I'd prefer if she only texted me once about the food. I was working, working out and cleaning up.

I didn't feel great after the interaction, it wasn't professional at all. I'd like this addressed with management. Abdul if possible.

Abdul was kind, service oriented and nice upon arrival, and throughout the stay. I appreciated the extra cookie, as well as the room upgraded.

Self

10/10

Exceptional

22 Jun 2026

Terry

The view from the higher floors are amazing. I wish there were a microwave inside of the room, but other than that, I will book again.

Partner

10/10

Exceptional

22 Jun 2026

Deanna

.

Self

10/10

Exceptional

21 Jun 2026

Tiffany

Everything was great, rooms were clean, staff was amazing

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Carlos

The room was not complete clean when we arrive

Partner

10/10

Exceptional

20 Jun 2026

Sawaki

The room view was a amazing.

Self

8/10

Excellent

19 Jun 2026

Steve

Front desk assistant manager was great. The staff person who helped us at first was so unfriendly. Not sure whay the lady works in the service industry.

Family

10/10

Exceptional

18 Jun 2026

Robert

Great central location, decent bedrooms, good value for money.

10/10

Exceptional

16 Jun 2026

Alonzo

This was my first time visiting Dallas and I chose this hotel … the atmosphere was warm and welcoming as well as the staff being pleasant and helpful.

Self

8/10

Excellent

16 Jun 2026

Su Yeon

Room was well kepted

Partner

6/10

Pleasant

15 Jun 2026

Livia

Rooms were dirty. Cleaning staff did poor job cleaning rooms. Stains on carpet and bedroom furniture. Towels old and ripped.
From desk staff not friendly, short and quick to dismiss.

10/10

Exceptional

15 Jun 2026

Alison

This was a convenient location for the things we were doing in Dallas for the weekend. Hotel was great and provided all we needed.

Family_with_children

10/10

Exceptional

14 Jun 2026

Roberta

Plans for checkin day changed and was able to check in extremely early. Great service and got to rest eadily.

Self

8/10

Excellent

14 Jun 2026

Emilia

The rooms were great a bit more towels would be amazing.

6/10

Pleasant

14 Jun 2026

Jacob

The staff was good, but there’s a little work with communication that needs to be addressed. We had requested someone from maintenance to come to our room to look into fixing the mini fridge. We didn’t mind waiting while we were out in about. But when we came back to our room we noticed no one came up to fix it. We asked once more to see if someone could by and fix it because we didn’t want our snacks for the trip to spoil. At the end, we never received the help we requested, and sadly had to trash the snacks/food we brought for the trip. Overall though this was my only complaint. The rooms were very nice and clean, and the rest of the hotel was nice.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

francie

Everything about my stay was fabulous. Abdul, who I think must work 24/7 at the front desk was so polite and helpful ALWAYS.... he's definitely an asset to your property and to your guests.
Francie Radecki
Portland, Oregon

10/10

Exceptional

14 Jun 2026

Michael

Very nice location

6/10

Pleasant

11 Jun 2026

Maruqis

The property is old with some construction. The bathroom is extremely dated, but I made it work. Will likely not stay here again.

6/10

Pleasant

10 Jun 2026

Jessica

Fast elevator!
Friendly front desk staff
Dated rooms
Bathroom smelled like sewage

Partner

10/10

Exceptional

08 Jun 2026

Shanice

Loved it! The view was amazing

Self

10/10

Exceptional

06 Jun 2026

MICHAEL EDWARD

Original room had a problem with the AC. Was able to change rooms easily with the front desk. Customer service is top notch.

Partner

10/10

Exceptional

05 Jun 2026

Daylin

“Tuve una excelente experiencia en este hotel. La habitación estaba muy limpia, cómoda y bien organizada. El personal fue amable y atento durante toda mi estadía. El desayuno estuvo muy bueno y la ubicación fue conveniente para moverme por la ciudad. Sin duda volvería a hospedarme aquí y lo recomiendo a otros viajeros

Family_with_children

4/10

Poor

05 Jun 2026

Christopher

I'll start with the good your staff was genuinely excellent. Everyone we interacted with was friendly, helpful, and professional. That kind of attitude really sets the tone for a stay, and they deserve to be recognized for it. The room itself was also clean and well-kept, which I appreciated. That said, there were two things that made the stay less comfortable than it could've been.

The biggest issue was the AC. No matter what we set the thermostat to, the room stayed warm especially at night. In Texas heat, that's rough. There were a few nights where we woke up sweating, and the only spot that felt cool was standing right in front of the vent. The rest of the room stayed warm and humid the whole time. I did mention it to the front desk during our stay, and they were great about listening. I just couldn't tell if anyone actually looked at the unit, because the temperature never really changed. The other thing was the bathroom lighting it was pretty dim, which made it hard to get ready in the mornings.

I wanted to bring these up because outside of those two things, the hotel was great. Fix the cooling and brighten up the bathrooms and I think you'd have very little to complain about. I appreciate the hospitality and hope this is useful feedback.

Partner

8/10

Excellent

05 Jun 2026

David

Clean room, helpful staff, a little dated.

Family_with_children

10/10

Exceptional

03 Jun 2026

CHANG HYUN

Good

Business

10/10

Exceptional

02 Jun 2026

Jennifer

.

10/10

Exceptional

02 Jun 2026

Steven

Love the rooms and service staff

Partner

8/10

Excellent

01 Jun 2026

Martin

Hotel is under some renovation and appeared to need some internal spiffing up. The roads around the hotel are a little tricky.

Partner

10/10

Exceptional

01 Jun 2026

Cornelia

Nice smooth check in, room was nice and clean. We did have one light/lamp that didnt work called the front desk and somone was supposed to go up to check it out but never did. Soooooo we were down one light, that during the day it was okay with getting plenty of outside light. Property is currently under construction with zero noise complaints. View from our room was nice my boys loved it. Parking was not bad at all for it being a busy graduation weekend. Overall nice hotel off the Central Expressway.

Family_with_children

6/10

Pleasant

01 Jun 2026

Thomas

Very poor lighting. Extremely small room. Construction going on.

Partner

10/10

Exceptional

01 Jun 2026

Lasonia

Great location and great staff. Had issue with another guest blasting music very early in morning, the staff handled immediately. Thank you.

Family_with_children

8/10

Excellent

30 May 2026

Mark

The room and property were clean and well kept. They seem do be doing there best with the construction affecting check in and the front of the hotel. Room was good, but dated, some age and damage showing on the future. The lighting was very low, controlled at each lamp instead of individual switches. All of this is nit-picking, but our expectations of a double tree property are high. We would stay here again.

Partner

6/10

Pleasant

30 May 2026

Shawna

Checking in was horrible staff was so rude. Clearly she was having a bad day! Room was hot a/c clearly wasn’t working but we were too scared to say anything because staff was so rude at check in. We just got in and out quickly. Won’t be back to this double tree

Family_with_children

4/10

Poor

30 May 2026

Dinika

I wouldn’t stay here again the rooms are too small for the price.

Partner

10/10

Exceptional

29 May 2026

Shinji

It was great

Partner

8/10

Excellent

28 May 2026

Karin

The beds were very comfortable. The armchair was a bit shabby. Drinks and snacks at the bar as well as breakfast were all very good.

Partner

10/10

Exceptional

27 May 2026

Mark

The hotel was fantastic. They had restaurant on site and a bar. Gym was very clean and had a variety of equipment.

Self

8/10

Excellent

26 May 2026

David

It was ok. It wasn’t great. A lot of things could be better maintained.

Partner

10/10

Exceptional

25 May 2026

Bonnie

Beautiful hotel. Super convenient and close to everything

Partner

10/10

Exceptional

25 May 2026

jesus

Despite the construction on the front. It was a great place to stay at.

Partner

10/10

Exceptional

24 May 2026

Jeremy

One of my go to hotels always a good experience here from the staff to the property..

Partner

2/10

Poor

23 May 2026

Robert

Hotel refused to give points when booking thru Expedia. Other than that it was great!

8/10

Excellent

23 May 2026

Sarah

Fine hotel and convenient location. $15 for parking in a basic lot in the burbs. Just a money grab. Horrible fold out couch-not comfortable for anyone over the age of 7. Nice room, kind staff, quiet rooms, good A/C.

10/10

Exceptional

23 May 2026

dean

Received a yummy chocolate chip cookie at check in.

Self

6/10

Pleasant

22 May 2026

Susan

unfortunately, they are undergoing MAJOR entryway construction…also unfortunate is that there was no staff to assist us as we attempted to enter (dragging our own luggage). Front desk staff was indifferent when we asked for help…suggesting we wait for a luggage cart

Partner

10/10

Exceptional

21 May 2026

Walter

Despite parking lot construction, stay was great!

Partner

4/10

Poor

20 May 2026

Allie

When I arrived the water was out for two days (not the planned maintenance that they had mentioned but not till I got there) this was a separate issue. After traveling all day and checking in and unable to not have water is not idea. What was worse it was the next day after dinner that we finally had the ability to shower

Self

8/10

Excellent

19 May 2026

Erika

Staff was kind, restaurant served a great breakfast. The hotel felt older, but it was clean. The only negative I saw was that there was no mirror in the living space of the room. There were 3 in the bathroom, but if it's occupied, there's no other mirror to use.

Family