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WoodSpring Suites Plano - North Dallas
Dallas - TX · United States
4250 Mapleshade LaneView location
7.6/10Very good671 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort8.2/10 8.2
Condition7.6/10 7.6
Neighborhood9.0/10 9.0
Amenities6.0/10 6.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About WoodSpring Suites Plano - North Dallas
When you stay at WoodSpring Suites Plano - North Dallas in Dallas, you'll be in the business district, a 5-minute drive from University of Texas at Dallas and 9 minutes from The Shops at Legacy. This hotel is 10. 5 mi (16. 9 km) from Galleria Dallas and 8.
7 mi (14 km) from Plano Convention Center. Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access. Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 123 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 36-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
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When you stay at WoodSpring Suites Plano - North Dallas in Plano, you'll be in the business district, a 4-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from University of Texas at Dallas.
This hotel is 10.6 mi (17 km) from Galleria Dallas and 8.2 mi (13.2 km) from Stonebriar Centre Mall. Make yourself at home in one of the 123 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.
36-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 9:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 50 per stay
- Pet fee: USD 5 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: 100 percent of room rate (subject to availability)
- Late check-out fee: 100 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Adventure Landing
2.1 km / 1.3 mi
Baylor Scott & White The Heart Hospital
2.4 km / 1.5 mi
University of Texas at Dallas
3.3 km / 2 mi
Methodist Hospital Campus for Continuing Care
7.6 km / 4.7 mi
Plano Sports Authority
8.5 km / 5.3 mi
CityLine
8.9 km / 5.5 mi
Shops at Willow Bend
9.2 km / 5.7 mi
Eisemann Center for the Performing Arts
9.6 km / 6 mi
Addison Circle Park
9.7 km / 6.1 mi
Crayola Experience
10.1 km / 6.3 mi
Celestial Park
10.2 km / 6.3 mi
Children's Medical Center Plano
10.5 km / 6.5 mi
Prestonwood Baptist Church
10.7 km / 6.6 mi
Medical City Hospital
11.1 km / 6.9 mi
Texas Health Presbyterian Hospital Plano
11.7 km / 7.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 123
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodSpring Suites Plano - North Dallas
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodSpring Suites Plano - North Dallas
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodSpring Suites Plano - North Dallas
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodSpring Suites Plano - North Dallas
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodSpring Suites Plano - North Dallas
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodSpring Suites Plano - North Dallas
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodSpring Suites Plano - North Dallas
QUADRUPLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about WoodSpring Suites Plano - North Dallas
100
reviews shown
Svan
Terrible!
Gloria
Only thing good about this hotel was the lady working at the front desk. Otherwise, don't stay here!
Anthony
Bad Experience with the hotel management
Thomas
Clean Room and nice staff.
Yoshimi
It was not clean the room. No shampoo.
Timothy
The property and the hotel was a good experience. The elevator was down which wasn't a problem for me but I'm sure it would be a problem for others. Overall, I would stay here again.
Jasmine
Definitely worth it had everything been working that’s included in staff
Jayden
Elevator didn’t work wifi was terrible
Sanat
good staff
Sanat
good staff
Sanat
good staff
Sanat
Good staff
Sanat
Good staff
Sanat
Good staff
Adriana
T
R Kyle
The hotel elevator was broken. The staff was not at the front desk when we arrived. They put us in a room that had maintenance happening without the front desk’s knowledge and had to move us to a smoking room when we reserved a non-smoking room. The fridge was broken and leaking water on the floor, and there was no shower curtain when we first checked in. While they handled the difficulty, their service was terrible and no compensation was provided.
Joseph
Run!
joe
I hotel was a good stay, but the elevator was broken and my room was on the 3rd floor as a guest in the hotel that was not good.
Tiaria
The location was cool but the elevator did not work and I was on the fourth floor…so that made me not want to go back and forth to explore Texas and I was from ohio
richard
The hotel has one elevator, and it’s been broke down for at least two months. If you don’t mind climbing steps (4 floors) or you’re lucky to get a room on the first floor, then it’s not a bad place to stay.
Jake
Friendly staff. But elevator was down and there are dead cockroaches in the room and in the stairwell
Kamran
Very dirty
Mickey
Dry booger on the wall. Food residue on the walls, dirty everywhere, stinks everywhere.
Peggy
Do NOT stay here . The room was absolutely disgusting.our feet were literally sticky to the floor.we ended up leaving got another hotel it wasn’t not anything I would feel safe to sleep at.
Sunil
Unclean. The AC cover was off and in the bathroom tub. No bedsheets or bed covers, no pillows. We checked out in 5 minutes even though we were supposed to stay 2 nights. Never again, Woodbridge Suites.
Truc
The elevator is broken. We walk up/down by using stair. Empty kitchen even though there is stove and microwave(There is no silverwear/pot,pan, bowls). Cleanliness is okay. We found litle croaches running around. AC is good.
Joseph
Nice area tbh
Shawna
The room smelled like cigarettes, the sheets were stained and the remote to the tv didn’t work. And the air conditioning didn’t cool. The coke machine only took debit cards no cash. Never again.
Kimberly
Will never in my life stay here again..
Juhyun
Their elevator was out of service for two weeks. They didn’t bother to inform you beforehand. There is no public restroom on the first floor. The only available restroom is the one in your room. There is no shampoo, conditioner, or body wash. There is no floor mat in the restroom. The staff at check-in was very friendly.
Tamara
Very clean and felt safe
Jordan
My stay has been satisfying so far for the reason I was there. Elevator has been broken since I got there. Only downside honestly. The staff is great the property is in a convenient safe location. NOT a luxury hotel. This hotel is for transitioning, or temporary travel or a temporary residence.
joe
Great hotel with friendly staff
LaToya
The staff was very friendly and welcoming and the rooms were clean ( besides the torn up chair). I'd most definitely stay here again.
Ornanik
Room was somewhat clean, bed had a smell to it.
Domonique
Rooms were decent and clean enough
Hung
The staff was wonderful and friendly.
The room...not so much.
The room smelled like rotten meat when we walked in. Tried to move but the hotel was full. The front desk lady came up and sprayed some air freshener that helped for a while. She was genuinely apologetic and offered her personal BBWs scented spray for us to use.
The final nail of the coffin though was finding stains on the bottom bedsheet on one of the beds. When we pulled the stained sheet off the mattress to inspect it, we found an old a large dried-up urine stain on the mattress itself...Ugh...
The room...not so much.
The room smelled like rotten meat when we walked in. Tried to move but the hotel was full. The front desk lady came up and sprayed some air freshener that helped for a while. She was genuinely apologetic and offered her personal BBWs scented spray for us to use.
The final nail of the coffin though was finding stains on the bottom bedsheet on one of the beds. When we pulled the stained sheet off the mattress to inspect it, we found an old a large dried-up urine stain on the mattress itself...Ugh...
joe
The Hotel was a okay stay, Room not ready at check in, could not check in until 4:15pm and when I was checking out of my room that was on the 4th Floor the Elevator was broken had to walk down form the 4th floor with bags to check out.
Sabrina
I could not pay with just any credit card it had to be one specifically from a major bank. The whole floor smelled of curry so strong it brought on my asthma. I immediately cancelled room for 2nd nigbt and they would not let me. I was stuck paying for a room i was in for no more than 6 hrs. Plugs by nightstand did not work. Ill NEVER try Woodspring again!!!
Winsome
Liked: full kitchen
Disliked: Internet Service- not exactly free; Policies - lack of privacy, staff can visit the room whenever they want and you are not allowed to refuse; room service - only once in my 2 weeks; staff behavior- initially very welcoming, but then rude, dismissive, and at times condescending; not always readily available at the desk and when you call, you are told they are in bathroom so you have to wait; you cannot get refund but told you are free to leave if you’re not comfortable; Prank calls - twice in the early hours of the morning, such that I literally had to get up and unplug the phone. Elevator-works on and off- had to walk the full flight of stairs with 6 bags.
Disliked: Internet Service- not exactly free; Policies - lack of privacy, staff can visit the room whenever they want and you are not allowed to refuse; room service - only once in my 2 weeks; staff behavior- initially very welcoming, but then rude, dismissive, and at times condescending; not always readily available at the desk and when you call, you are told they are in bathroom so you have to wait; you cannot get refund but told you are free to leave if you’re not comfortable; Prank calls - twice in the early hours of the morning, such that I literally had to get up and unplug the phone. Elevator-works on and off- had to walk the full flight of stairs with 6 bags.
Mark
Staff was great, room was very basic
Gunnar
.
William
Awesome app!
Alecia
Amazing, efficient check-in staff!
Aleesha
As soon as you walked in the door, it smelled like marijuana. We had to wait over 10 minutes for someone to check us in and he looked like he had just woken up from a nap. While waiting in the lobby, there was what appeared to be a homeless man eating out of a can. The elevator was broken so we had to take the stairs, which had people coming and going that again, smelled like marijuana. When we got to our room, I immediately wanted to leave, but since we only needed a place to sleep for 4 hours, I dealt with it. The furniture was peeling and everything except the bedding and bathroom looked disgusting. Absolutely do not recommend. My husband said I am fired from choosing hotels because I royally messed this up.
Melissa
Room and whole hallway smelled bad and was put on 3rd floor and elevator did not work. Paid for 3 days and did not even stay one night. Terrible experience want ever use this hotel brand again.
Yagshymyrat
Bad bad
David
It was a very clean and easy process
Mela
The room was nice
Mohammad
Worst hotel we've ever stayed in. They didn't have any housekeeping service. The hallway smells like garbage. It felt like nasty meat smells which just reminded me of Dahmer. Lol, don't know what was going on. They didn't have iron in the room. I had to get it from the counter. Overall, it was a terrible stay. I was very glad when it was time for us to leave the hotel.
Matt
Room smelled of cigarette smoke terribly, cigarette burn marks in random places throughout the room, rust in several areas of the room, dirty stained walls, floor was sticky with some residue (had to keep shoes on the entire time), noisy rooms around and above ours (people running around and loud music). Save your money and spend a little bit more and go stay somewhere else.
joe
Great stay at this hotel
Ian
Not good nor bad, average stay.
Jada
The property is great. No complaints. Will book again
Patricia
Compared to other properties in the area, WoodSpring is cleaner, more attentive, more security minded, and located in a nice walkable parkway with easy access-- yet affordable.
Patricia
Amazing pet-friendly property.
Crystal
Liked the inside the room. Staff was interesting.
Surajit
Internet was not working for MacBook due to obsolete router version
Robert
Love it
TERRY
No tv service, slow wi fi elevator doesn't work
Jennifer
I arrived at the hotel very late, and there was no one at the front desk. However, a phone number was provided, and when I called, someone answered right away and came out quickly. DeAntry was extremely helpful and patient, taking the time to explain everything in detail. Since I had my dog with me, he assigned me a room that made it easy to go in and out. He was amazing and truly cares about helping his customers. Thank you!
Greg
Dont Bother
For being a relatively new facility, it is in seriously bad condition. Water damage evident in ceilings. Moldy smell. Bare Bones Bedding is sub standard. In a word: CHEAP
Rebecca
great location
Meseret
My bank is about to file dispute because they haven’t refunded my deposit. They charged me $100 each the two times I booked through Expedia. I need somebody to follow up on this. I am very much inconvenienced by the situation!!
Max
Great!
Latasha
Very nice and front desk is nice Deandre and the other two ladies and the manager Isaiah
Jeramie
It was nice, clean staff was friendly and informative.
Hong
Very convenient, can walk to Walmart and Sam’s club. Very reasonable price and you can cook anything you like in the suite, which significantly lowered staying expenses. This hotel runs like an Airbnb, but just in a hotel setting. Highly recommended!
Latasha
Very good staff and I like the room
Lenard
I stayed a week and
joe
okay for a short business trip
William
Nice hotel
Carla
This hotel is used for long stay , I didn’t feel comfortable or safe.
Romeo
Great staff & clean space but horrible wifi they tried ti charge me $16.00 for below average wifi so be careful of that scam, other than that everything was a 10/10.
Joan Gaston
Excellent Staff service
Guneet
Dion is a great host and very helpful. We checked in late and he helped us accommodate just as easy. Thanks for being super responsive. Will sure book again
Antwan
Decent and worth the price
China
Housekeeping could do a way better job cleaning the rooms and bathroom before another family check in!! Let me just say another person #2 was left on our toilet!! But they cleared the room for being available all because housekeeping checked it off as clean.
Rakesh
Good
shanikia
My first, but definitely not my last!
This is my first Woodspring Suites experience. The hotel is in a great location. So much is within walking distance. The front desk staff is great. When one of my neighbors decided to blast their TV at 3am, I called downstairs & a few minutes later the problem was solved. The suite is clean & cozy. This is probably the cleanest extended stay that I’ve ever been to. I’d definitely recommend & return!!
dairey
No staff at desk when I arrived and key cards constantly needed to be reprogrammed
Angelia
No ice machines in the building.
Shane
It was just average
Michael
Average
No one was there at the desk to check me in when I arrived then had to wait 20 mins to get checked in hotel had a weird smell
SARAHTOGA
Nice people
David
Elevator was out of service for over two weeks!
Ashli
It wasn’t terrible. I couldn’t really tell if this was a new or outdated property. You can easily hear noises coming from the hallway and the fridge in the kitchen was locked. For the most part it was quiet and convenient.
Ariana
Horrible place
ashley
Elevator was down my entire 5 day stay.
Lady woMAN
Staff was very nice. Rooms were very clean
Jana
Quet
Lee Siang
The elevator had a very bad odor. Smell like animal urine and poops.
Monica
A reminder to myself that you get what you pay for. I would have rayed this place a 3 out of 5 if not for the baby roaches in my room and the strong chemical odors in the hallways and my room. Theres also no basic amenities like a hair dryer orr iron. Never again will i stay at a Wood Springs.
Alain
It was quick and easy
Ibec
I booked for just 1 night got there and the hotel smelled so nasty, room was not to clean and their was cockroaches everywhere.
Manuel
I made a reservation on Expedia and I was able to book a room and pay in full for for two nights once I arrived to the location. The front desk associate told me there was not room available. I said I already paid for it. She said yeah well you have to contact Expedia and that’s good refund, I was disappointed was looking forward to shower and rest .
Kelsie
Great view and great staff, unfortunately elevator wasn’t working during my stay until my last day but overall the staff made up for it with their friendliness and willingness to help.
Angela
Price not bad for what you get.
Yav
Don’t Stay There…Stay AWAY
There where roaches in the room…It smelled bad…There where sketchy people in the lobby….
On check out nobody was at the front door
On check out nobody was at the front door
Verified traveler
Avoid this hotel at all cost!!!!!! My room smelled wet and moldy and it was not clean at all.
I checked in with the manager at that location - Isaiah Cobbin (room 230).
Someone tried to enter my room unannounced TWICE!!!!! 1st time it was a female looking all stupid when I opened the door and explained to her this room was occupied. The very next day 2 men tried to enter my room with no warning.
I went to see what the mixup was about and all I was told is they got new systems and he didn't know why my room wasnt showing reserved on their end. I checked out early because of that. Negligence and carelessness at its finest!!! I'LL NEVER STAY AT THAT LOCATION AGAIN!!!!!!! They giving out keys to any and everybody!!!
I checked in with the manager at that location - Isaiah Cobbin (room 230).
Someone tried to enter my room unannounced TWICE!!!!! 1st time it was a female looking all stupid when I opened the door and explained to her this room was occupied. The very next day 2 men tried to enter my room with no warning.
I went to see what the mixup was about and all I was told is they got new systems and he didn't know why my room wasnt showing reserved on their end. I checked out early because of that. Negligence and carelessness at its finest!!! I'LL NEVER STAY AT THAT LOCATION AGAIN!!!!!!! They giving out keys to any and everybody!!!
Location & surroundings
WoodSpring Suites Plano - North Dallas
4250 Mapleshade Lane, Dallas, United States
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WoodSpring Suites Plano - North Dallas
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