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TownePlace Suites by Marriott Dallas Plano/Richard

Dallas - TX · United States

545 K AvenueView location

9.4/10Excellent608 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About TownePlace Suites by Marriott Dallas Plano/Richard

Located in the heart of Plano, TownePlace Suites by Marriott Dallas Plano/Richardson is within a 10-minute drive of the Curtis Culwell Center and the University of Texas at Dallas. This hotel offers an outdoor pool, a 24-hour fitness center, complimentary Wi-Fi, and wedding services.

Each of the 86 guestrooms features a kitchenette with a refrigerator and stovetop, a 42-inch LCD TV, and a separate sitting area. Enjoy a complimentary full breakfast daily, and grab snacks at the on-site grocery/convenience store. For business travelers, there's a 24-hour business center and meeting facilities.

Free self-parking is available.

Read more about this hotelShow less

A stay at TownePlace Suites by Marriott Dallas Plano/Richardson places you in the heart of Plano, within a 10-minute drive of University of Texas at Dallas and Curtis Culwell Center. This hotel is 8.7 mi (14 km) from Medical City Hospital and 10.1 mi (16.3 km) from Allen Premium Outlets.

Make yourself at home in one of the 86 guestrooms, featuring kitchenettes with refrigerators and stovetops. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Plano? This hotel has 270 square feet (25 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 0.59 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

CityLine 0.6 km / 0.3 mi
ArtCentre of Plano 1.7 km / 1 mi
Eisemann Center for the Performing Arts 2.9 km / 1.8 mi
Methodist Hospital Campus for Continuing Care 5.6 km / 3.5 mi
Pecan Hollow Golf Course 6.1 km / 3.8 mi
Galaxy Rooms 6.4 km / 4 mi
University of Texas at Dallas 6.4 km / 4 mi
Breckinridge Park 6.5 km / 4 mi
The Main Event 6.6 km / 4.1 mi
Oak Point Park & Nature Preserve 7.3 km / 4.6 mi
Plano Convention Center 8.1 km / 5 mi
Firewheel Golf Park 8.4 km / 5.2 mi
Adventure Landing 8.4 km / 5.2 mi
Curtis Culwell Center 9.1 km / 5.6 mi
Hawaiian Falls Garland 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staffExtra charge
  • Hotel safe
  • Lift access
Show 12 more facilities & services
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • Banquet hallExtra charge
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • TV loungeExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 28 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toaster
    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Desk
    • Dishwasher
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    STUDIO KING SIZE BED

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Toaster
    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Desk
    • Dishwasher
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 38 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable12 photos

    Room overview

    Smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Toaster

    Facilities with extra charge

    • Dishwasher
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Wi-fi
    • Toiletries
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    STUDIO TWO QUEEN BEDS

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Toaster

    Facilities with extra charge

    • Dishwasher
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Wi-fi
    • Toiletries
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    TownePlace Suites by Marriott Dallas Plano/Richard

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about TownePlace Suites by Marriott Dallas Plano/Richard

9.4
Excellent
608 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
carolyn
I didn't like maid service being every other day. Everything else was excellent, like being at home away from home. Theresa, cooked excellent breakfast every morning. I didn't like it when they took the waffle iron shaped like Texas and put in just the regular waffle iron. Overall, I will only stay at this chain of hotels during my future travels.
Family
10/10
Exceptional
29 Jun 2026
Mohammed
Very friendly and helpful staff everything was amazing
8/10
Excellent
29 Jun 2026
Sameer
Nice and clean. Breakfast is not super good in options. Staff are very nice.
10/10
Exceptional
19 Jun 2026
kendra
Amazingly clean room. Friendly staff.
Self
10/10
Exceptional
07 Jun 2026
Gloria
Anna at the front desk was so helpful and accommodating! Will definitely be back 😀
Partner
10/10
Exceptional
03 Jun 2026
Mindy
Convenient, clean and great use of the space
Self
10/10
Exceptional
29 May 2026
Jasmine
Room was clean, staff was so helpful and friendly, breakfast was also delicious and you have a lot of stores close by
Family_with_children
10/10
Exceptional
17 May 2026
martin ngu kwale
Clean and cozy
2/10
Poor
10 May 2026
Eric
Great location for walking/ driving distance of food and things to do.

Pool was igloo cold
Jacuzzi jets wouldnt come on AND it was disgustingly filthy nasty I wouldnt couldnt even sit in it, put my feet only.

When I asked the attendant when were they gonna clean it she said “maybe today” I immediately got out the jacuzzi!

In the small room, the bed was comfortable & soft……. The shower had a crack in the ceiling and was leaking water— the WHOLE TIME.

Check out suppose to be 11 am; however as my hubby & i slept (naked) with the tv on, we didnt hear the silent knock of the housekeeping sooo she began to WALK in our room at 1004 am … I immediately jumped up and ran to shut the door. When I went to ask the desk attendant how did this happen, the housekeeper laughed????? This was NOT funny to me & my husband.

This was the worst hotel experience Ive had since 2021! I am very disappointed in Tru Hilton in Garland!
Partner
10/10
Exceptional
24 Apr 2026
Teresa M
When my daughter and I arrived check in was very easy. The man and the front desk was very friendly. The staff at the front desk, were amazing for the 5 days that we were there. The breakfast was fresh and the lobby was always clean and smelled soooo good whenever you entered it. I bought a watermelon and had to ask if I could borrow a big knife and the front desk even helped me throw away the watermelon rind so I wouldn't have to have it in my room. They were all so helpful. Especially the woman when I checked out 4/19/26, she was amazing! Thank you for such a great experience.
Family
10/10
Exceptional
05 Apr 2026
William
Clean room, comfortable bed
Self
8/10
Excellent
30 Mar 2026
Togarmah
Room was great, staff was good, I enjoyed my stay :)
Self
10/10
Exceptional
27 Mar 2026
Gene
The room was extremely comfortable and the breakfast superior. Will book this hotel whenever we’re in the area.
Partner
6/10
Pleasant
14 Mar 2026
Norma
Morning food was delicious
Partner
8/10
Excellent
13 Mar 2026
Bethany
The staff were kinds, but it felt like the basic level you'd expect. The room was decent, though the floor/ceiling seemed thin since noise from the room above carried easily. There were some construction cones and debris around the property with no active work happening which I found odd. The breakfast and bar area was pretty small. Overall, it was a decent stay for business, but not the best if you're looking to unwind.
Self
10/10
Exceptional
01 Mar 2026
Carrie
Super friendly staff, loved the room, large fridge was very nice. Even had a hot breakfast which was prefect!!
10/10
Exceptional
14 Feb 2026
Hassan
The staff & Gym
10/10
Exceptional
10 Feb 2026
Shalini Dilip
Good
10/10
Exceptional
18 Jan 2026
Jodi
Clean rooms, friendly staff and good breakfast!
6/10
Pleasant
18 Jan 2026
Patricia
The staff were not friendly or engaging
the facility esp buffet area was dusty and
not clean of food residue at 2pm from breakfast


10/10
Exceptional
18 Jan 2026
Charles
Good place
Friends_and_family Friends
10/10
Exceptional
18 Jan 2026
Charles
Good place
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
August
The room was clean, the staff were extremely kind and helpful, and the complimentary breakfast was pretty good.
Friends_and_family Friends
10/10
Exceptional
01 Jan 2026
Sayed Ahmadreza
Very nice team and manager. Thank you.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Andrea
Great, spacious and clean room! Very happy with our stay
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Michael
Great breakfast and hotel was clean and quiet over all a fantastic place to stay
Friends_and_family Friends
10/10
Exceptional
11 Nov 2025
Sandra
God
10/10
Exceptional
09 Nov 2025
Scott
All good
10/10
Exceptional
03 Nov 2025
Juan
Great Hotel, I love it
Leisure Family
10/10
Exceptional
19 Oct 2025
donna
Amazing stay! My go to hotel when im in plano
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Laura
Well appointed room
Business
10/10
Exceptional
10 Aug 2025
Mike
Comfortable
Business
8/10
Excellent
10 Aug 2025
Loretta
Property was clean and staff was friendly.
Leisure Family
6/10
Pleasant
04 Aug 2025
Nadia
It was a business trip and the main issue was none of the switch for phone and laptop charger were working.
Business
10/10
Exceptional
27 Jul 2025
Alfred
Easy check in. A short trip for a family gathering. We had a great time and enjoyed the amenities.
Partner
10/10
Exceptional
17 Jul 2025
LaQuintun
Very clean, very nice staff. Small store in the hotel lobby with a few nice choices.
10/10
Exceptional
14 Jul 2025
Jessica

Good Stay

The front desk lady was super friendly at check even allowed for an early check in. We were there for a softball tournament it was a good hotel they offer clean up after 2 days of your stay
Friends_and_family Family
8/10
Excellent
07 Jul 2025
FATMATA
The place was quiet, I felt safe and staff were very friendly.
Business_and_leisure Self
6/10
Pleasant
24 Jun 2025
Abdullah
They did not have a house keeping everyday. They had it every other day but they did not come to ours in first 4 day.
Friends_and_family Family
10/10
Exceptional
18 Jun 2025
Helal
Enjoyed my stay
Leisure Family_with_children
10/10
Exceptional
18 May 2025
Hussein
Everything was good except some small dead cockroach in the room floor and saw one walking on the hawllay carpet.
Business_and_leisure Family
10/10
Exceptional
09 May 2025
Shane and Liza

My go to, if in the area.

One of my favorite hotels to stay at if we are in the area for club volleyball. My 3rd time to come back and stay.
Always super clean, staff is so kind, and the breakfast is always great.
Friends_and_family Family
10/10
Exceptional
24 Apr 2025
Geoffrey
Very clean and new
10/10
Exceptional
21 Apr 2025
Karen
What I like the staff was very courteous
Didn't like
Was that there wasn't more shopping areas and and things I could walk around and buy
Business_and_leisure Partner
10/10
Exceptional
02 Mar 2025
Davis
The only complaint I have is that when you used the sink in the bathroom it smelled like mildew. Every thing was great!
Partner
10/10
Exceptional
30 Jan 2025
Patty
Comfortable and safe
Friends_and_family Family
10/10
Exceptional
20 Jan 2025
Adriana
Muy buen sitio para llegar en familia, estuvimos 19 días y todo muy tranquilo, el personal muy amable y la ubicación es buena. Funciona muy bien para cocinar cosas sencillas en la habitación y tienen utensilios para hacerlo. La opción de desayuno que ofrece el hotel no nos gustó mucho, solo lo tomamos el primer día, de ahí lo preparamos en nuestra habitación, pero es cuestión de gustos.
Muy recomendado el hotel
Leisure Family_with_children
2/10
Poor
17 Jan 2025
Daisy
Do not stay in this hotel. Booked a night on 01/11/25. Not even 30 min of booking in I found a bed bug crowing on the bed around the pillows
10/10
Exceptional
05 Jan 2025
Sarah

Pleasant pick in Plano

Super clean hotel and room. Seemed very new. The area seemed nice and felt safe. Happy with our stay.
Partner
10/10
Exceptional
02 Jan 2025
Ronald
Hotel is like new.
Leisure Family
10/10
Exceptional
02 Jan 2025
Erick
Very clean
10/10
Exceptional
26 Dec 2024
Jeannine
Affordable, clean, comfortable, friendly staff and a great breakfast. Will come back in the future!
Friends_and_family Family
10/10
Exceptional
10 Dec 2024
Peter

Kitchen dreams

Love having the full kitchen, did notice the room is a bit smaller than it could have been.
Business Partner
8/10
Excellent
10 Dec 2024
Peter

Perfect for making moca and drinks

Love the kitchen with full size microwave , sink, hot plates , full size fridge and dishwasher.
Business Partner
10/10
Exceptional
02 Dec 2024
Kathleen
Clean. Nice staff.
2/10
Poor
15 Nov 2024
Jai Ganesh

DO NOT BOOK - THEY CHARGED MULTIPLE TIMES

Hotel charged three times from the security deposit mode of payment. Even thought full payment was done upfront from hotels.com booking. Hotel staffs were not responding the calls or messages. After posting review on google reviews. the manager sent email seeking apology and that he will refund the amount, but guess what, it takes 2 business week for refund! Pathetic service!
Friends_and_family Family
10/10
Exceptional
28 Oct 2024
Ruth
The lady that checked us in was very nice and helpful!
Friends_and_family Family
8/10
Excellent
20 Oct 2024
Hao
Staffs are nice. I gave 4 star because the air conditioner cannot be completely turned off. The fan runs even if I turn off on thermstat.
Business Self
8/10
Excellent
19 Oct 2024
Catherine
Was very good
Business Family
10/10
Exceptional
19 Oct 2024
Datreon
One night stay was very nice, the breakfast made it even better, staff was helpful & polite.
Leisure Partner
10/10
Exceptional
15 Sep 2024
Charles
Location is northeast of Dallas. 30 min from airport. Location was perfect for the BMW Motorcycle shop I was headed to. Super clean. Good staff. Decent free breakfast. Nice room. Everything seems new.
Business Self
10/10
Exceptional
02 Sep 2024
WENFENG
safe
10/10
Exceptional
11 Aug 2024
Rob

Great Quick Overnight Stay

We arrived late in the evening but the front desk person was very friendly. The room was very comfortable and it was updated with a contemporary feel.
Partner
2/10
Poor
21 Jul 2024
Sara
They charged me for a “data service” then couldn’t tell me what it was and said it “had something to do with Expedia”. I contacted Expedia customer service and they said it is a fee from the hotel and not something from Expedia. Unacceptable.
8/10
Excellent
17 Jul 2024
Vashti

Loved the location

Loved the location. It was 10 minutes from my family. The hotel was clean and the room was equipped with a mini kitchen. The pillows were not comfortable but the bed was comfortable. I would stay here again. I felt at home.
Friends_and_family Family
10/10
Exceptional
14 Jul 2024
Dyneisha
None
10/10
Exceptional
01 Jul 2024
Billy

Fantastic Stay

No issues whatsoever. Fantastic stay. Most enjoyable.
Partner
10/10
Exceptional
17 Jun 2024
Armando
Great people,Great service.
Leisure Self
8/10
Excellent
15 Jun 2024
Eric
Has everything you need.
Business_and_leisure Family
6/10
Pleasant
06 Jun 2024
Mauri

No power stay

No coffee in rooms and didn’t have available at desk. Very limited food at breakfast. Charged me another pet fee when I extended my stay by 1 day
Self
10/10
Exceptional
05 Jun 2024
Khanh
Good place
10/10
Exceptional
03 Jun 2024
Ann

Highly Recommend!

Everything about our stay here was excellent. I highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
01 Jun 2024
Ann

Highly recommend!

Even though I had to wait in line behind a couple of other people, I was acknowledged and knew they were aware that I was waiting. Then I was greeted with a smile and taken care of quickly and courteously. My room is fabulous! I have no complaints. I highly recommend this hotel if you need a place in north east Plano to stay
Self
10/10
Exceptional
28 May 2024
Susan Baer
Staff was very accommodating! I came from out of town to have surgery and they were happy to let is check in early and gave us a room on the 1st floor next to the side door. They were happy to meet any of our needs. The best hotel stay I have ever had!
8/10
Excellent
26 May 2024
Dolores
The room was too small to use the sofa bed
Friends_and_family Family
6/10
Pleasant
18 May 2024
Cailey
Yes
Leisure Partner
10/10
Exceptional
23 Apr 2024
Rochelle
Very clean! Breakfast was very nice! And room looked exactly like picture
Business
10/10
Exceptional
14 Apr 2024
Verified traveler
My stay was great but the service was terrible. The front desk attendant was rude and condescending. I stepped up to the desk to check in and he just continued to work on his computer without even acknowledging I was there. The location is great and the rooms are exceptional... But the service.
Self
10/10
Exceptional
31 Mar 2024
Cecil
Service was excellent, facilities were in fine working order, clean and up to date. Enjoyed the Saturday breakfast as well.
Business_and_leisure Family
10/10
Exceptional
26 Mar 2024
Summer
Great.
10/10
Exceptional
24 Mar 2024
Carlos

Great Place

This hotel is a great place to stay. Centrally located to events, food, shopping and quick access to the freeway. The staff is very very nice and friendly. Never one issue here.
Business
10/10
Exceptional
17 Mar 2024
Minh Thu T
Everything was good, room is clean, laundry area is clean and perfect, the staff are very friendly and nice…
Friends_and_family Family
10/10
Exceptional
16 Mar 2024
Sandra

Good

Hotel was clean and conveniently located.
Friends_and_family Family
10/10
Exceptional
15 Mar 2024
Eki
My kids and I had a great spring break stay. The hotel was kids friendly with heated pool, nice breakfast options, and very clean. My kids enjoyed their stay.
Leisure Family_with_children
10/10
Exceptional
03 Mar 2024
Tommy
I liked that it was close to the restaurant where we met.
The only problem was the one key that didn't accept the code.
Another one did replaced the faulty one.
Leisure Self
10/10
Exceptional
02 Mar 2024
Jill
Great place to stay! Staff were super friendly, the room was very clean, everything worked and the bed was very comfortable!
We will use this hotel again
Leisure Family
10/10
Exceptional
26 Feb 2024
TARA
I Needed a quick place to stay near my job. Front desk staff were nice.The room was clean. Everything was excellent.
Business_and_leisure Family_with_children
10/10
Exceptional
19 Feb 2024
Jian
Great stay and friendly staff, a nice option for business or family trip.
Business
6/10
Pleasant
18 Feb 2024
Kimberly
Convenient location. Not mentioned at check in, but one of our rooms had a space heater because the unit in the room was not working. The space heater did not have a thermostat so the room got very hot. Also, although the drink menu was displayed, the bartender did not have the ingredients for any of the drinks not even the one she offered me.
Leisure Family
10/10
Exceptional
08 Feb 2024
Stephanie

Clean and comfy, just what I needed

Clean and comfy room, extremely friendly service!
Business
6/10
Pleasant
08 Feb 2024
JIANYU
Asked for a room clean during 5 days there, but they did nothing
10/10
Exceptional
06 Feb 2024
Clayton
Liked everything about it clean rooms/facilities accessibility to rooms and the dining area great parking easy access to highway
Leisure Family_with_children
8/10
Excellent
03 Feb 2024
Maria
It’s a nice hotel.
Leisure Partner
10/10
Exceptional
29 Jan 2024
Anike
We had a great two day stay here! The room was very clean and efficient. Loved the mini kitchenette and the fact that there was a sofa bed. The staff was friendly and breakfast was great! We will definitely book this hotel the next time we are in Plano.
Business Family_with_children
10/10
Exceptional
27 Jan 2024
Reina
I wish the water in the shower was warmer.
シャワーのお湯がもう少し熱いとよかった。
Business Self
8/10
Excellent
03 Dec 2023
Verified traveler

very nice

The rooms are very nice and clean.. Spacious and the room we were placed in had a kitchenette fully loaded! They even had things you could borrow from board games to rice cookers!! Only thing i didn’t care for was the beds were sunken in a bit and only one shower door lol made it cold but loves the room! we will put this hotel at a 4 star and will be coming back
Partner
10/10
Exceptional
26 Nov 2023
Randal
The staff were very helpful, and positive and seemed to care about our stay.
Leisure Family_with_children
10/10
Exceptional
18 Nov 2023
Chris
Everything but the condition of the carpet, tile beds and pillows was great. Room 310 needs to be completely gutted and redone with new carpet, beds, pillows, bathroom tile. However I cannot speak more highly about this place, they have a full kitchen with garbage disposal, sink, dish washer, knives, forks, spoons, micro, full fridge, plates etc in the room it was great. The other cool thing they do is allow you to cook on new Webber genesis out by the pool that they supply. There’s a huge gas grilling area, they supply seasoning, tongs, gas all you need is food. Really cool place
Business Self
10/10
Exceptional
12 Nov 2023
Vanessa
Anna was fabulous! Her smile, her attentiveness and kindness were second to none!!
Leisure Family
10/10
Exceptional
25 Oct 2023
Diana
Room is very clean. My only complaint is that the maids did not service the room until the day before we left. Had to go downstairs to get coffee two days in a row. And had to ask for additional toilet paper, and they did not even make the bed.
Friends_and_family Friends

Location & surroundings

TownePlace Suites by Marriott Dallas Plano/Richard
545 K Avenue, Plano, United States

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TownePlace Suites by Marriott Dallas Plano/Richard

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