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Accommodation only. Meals are usually not included.
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6.4/10Good170 Reviews
Cleanliness6.2/10 6.2
Service6.2/10 6.2
Comfort6.4/10 6.4
Condition5.8/10 5.8
Amenities5.4/10 5.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Plano Inn & Suites
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 112 guestrooms featuring microwaves.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer. The Main Event - 1. 1 km / 0. 7 mi- Plano Convention Center - 3.
2 km / 2 mi- ArtCentre of Plano - 3. 6 km / 2. 3 mi- Collin Creek Mall - 3. 7 km / 2. 3 mi- Courses at Watters Creek - 4. 2 km / 2. 6 mi- WhirlyBall - 4. 9 km / 3 mi- CityLine - 5.
6 km / 3. 5 mi- Oak Point Park & Nature Preserve - 6. 8 km / 4. 2 mi- Watters Creek at Montgomery Farm - 7. 5 km / 4. 6 mi- Eisemann Center for the Performing Arts - 7. 5 km / 4.
Show less
7 mi- Methodist Hospital Campus for Continuing Care - 9 km / 5. 6 mi- Plano Sports Authority - 9. 7 km / 6 mi- Lakeside Market - 9. 8 km / 6. 1 mi- University of Texas at Dallas - 10. 4 km / 6.
5 mi- Texas Health Presbyterian Hospital Allen - 10. 8 km / 6. 7 mi. The nearest airports are: Love Field Airport (DAL) - 34. 9 km / 21. 7 mi Dallas-Fort Worth Intl. Airport (DFW) - 48 km / 29.
8 mi The preferred airport for Plano Inn & Suites is Dallas-Fort Worth Intl. Airport (DFW). Located in Plano, Plano Inn & Suites is within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. This motel is 8. 8 mi (14.
1 km) from Baylor Scott & White The Heart Hospital and 9. 1 mi (14. 6 km) from The Shops at Legacy.
With a stay at Plano Inn & Suites in Plano, you'll be within a 10-minute drive of University of Texas at Dallas and Allen Premium Outlets. This motel is 12.9 mi (20.8 km) from Galleria Dallas and 7.9 mi (12.7 km) from Allen Event Center.
Make yourself at home in one of the 112 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
-
Minimal age
21
-
Spoken Language
English
Nearby attractions
The Main Event
1 km / 0.6 mi
Plano Convention Center
3.2 km / 2 mi
ArtCentre of Plano
3.4 km / 2.1 mi
Collin Creek Redevelopment
3.9 km / 2.4 mi
CityLine
5.7 km / 3.5 mi
Oak Point Park & Nature Preserve
6.8 km / 4.2 mi
Watters Creek at Montgomery Farm
7.5 km / 4.7 mi
Eisemann Center for the Performing Arts
7.5 km / 4.7 mi
Twin Creek Golf Club
8.5 km / 5.3 mi
Methodist Hospital Campus for Continuing Care
9.1 km / 5.6 mi
Ewing Mansion
9.3 km / 5.8 mi
Plano Sports Authority
9.8 km / 6.1 mi
University of Texas at Dallas
10 km / 6.2 mi
Four Bullets Brewery
10.4 km / 6.4 mi
Joe Farmer Recreation Center
10.4 km / 6.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 112
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wi-fi
- Laundry service
- Multilingual staff
- Lift access
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlano Inn & Suites
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE KING SIZE BEDSINGLE • KING SIZE BEDSGL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlano Inn & Suites
SINGLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Plano Inn & Suites
50
reviews shown
Lisa
Excellent stay. I recommend this hotel
Robert
They were painting the hallway during stay. Rooms were noisy with people roaming the halls at 3am
noe
The room was dirty, the floor was filthy. At first I walked barefoot and it was sticky. I cleaned my feet with a wet towel and the towel got dark. On our second night we asked for towels, at night when we got there, and the young man said \"why didnt you ask for the towels earlier!?\" Very unprofessional. There was also a bloddy band aid stuck to an appliamce. The entire building smelled like curry. Will never go there again!
MARK
Wasn’t impressed with room - not enough towels for 2 people - was expecting some kind of breakfast snack - cold coffee not enough
Kurt
We booked online as soon as Delta informed us our six-hour delayed flight would not arrive at DFW until after 2AM. Since we live 2.5 hours away from DFW we wanted to ensure we had a place to stay. No sooner had our reservation processed through Hotel.com Delta canceled our flight. We immediately called the hotel to explain what happened and they refused to refund the stay. Zero customer service. Stay away
Jesus
It was good I was just having issues with my key at first.
LaRon
The person at the front desks was very not helping nor accommodating and rude
Sediqullah
Unprofessional behavior by the staff.
Creora
Very rude beds were uncomfy and it smelled.
yenson
Croaches in the room, dirty bed sheets. Non smoking room but smell like a smoking room.
Staffs are not profession. They treat you like treating prisoner or criminal.
May be that how most of thier customer been there and continues stay there are used to it, they may have some background that cause the management treat new client as they been treating thier existing clients.
If state controller be there this place will get many points to get penalties.
Staffs are not profession. They treat you like treating prisoner or criminal.
May be that how most of thier customer been there and continues stay there are used to it, they may have some background that cause the management treat new client as they been treating thier existing clients.
If state controller be there this place will get many points to get penalties.
Thomas
Coffee was terrible. It was cold and old..
George
Miserable stay in Dallas area
The hotel was so nasty that we tried to get a refund and could not get ahold of anyone from hotels .com to cancel. We left and found another one on hotels that was just as bad. had burn holes in the comforter and hair on the sheets pretty nasty. we left there and drove an hour and a half to a relatives house
Susan
There were roaches all over the room, attendant said there was nothing he could do. Air conditioner did not blow cool. Attendant also said nothing he could do. Carpet was wet in hallway. Elevator was broken this morning. Had to haul all our stuff down the stairs in hot muggy weather. Really bad experience. Paid $68.00. Don't do it.
Verified traveler
Last resort only
There are roaches, + the room smell like straight cigarettes everytime. This place is run down there are cheaper hotels in the area with way better quality.
Michael
Good stay
Excellent property being kept up to standard. Clean and quiet atmosphere.
Tracey
Don't stay here
This is the absolute worst hotel I have ever been in. It had roaches, wasn't cleaned up, rude staff, bed bugs, the sheets had piss stains, the place was absolutely disgusting.
Eric
This was the worst hotel I've been to in my lifetime and I've been there 45 years you never come back here.
Syed
Over all is fine but room service is not professional service.
Adalberto
It’s a nice place to stay if you’re just passing by.
Shaurice
There was roaches all in the bathroom and mold in the ceiling of room 214 and the faucet wouldn't stop dripping. The fire alarm was in the drawer. The top cover had a smell like ot hasn't been washed.
linda
junk outside, homeless people handing around, shower curtain full of mildew. not a very good place for you to remomment
Venis
Very quiet and clean
Robert
There were several maintenance issues sited on property, running toilets, clear signs of ceiling/roof leaks, peeling and chipped paint in waiting areas, halls, and room.
Staff also gave my a key-card and told me it was for room 226. The key-card did not work in the door for 2 reasons, 1) There was still someone staying in that room, and 2) I was told the wrong room by staff. I was supposed to be staying in 228. I actually disturbed the person staying in room 226 due to me trying the key-card 4 times and trying to open his door.
Staff also gave my a key-card and told me it was for room 226. The key-card did not work in the door for 2 reasons, 1) There was still someone staying in that room, and 2) I was told the wrong room by staff. I was supposed to be staying in 228. I actually disturbed the person staying in room 226 due to me trying the key-card 4 times and trying to open his door.
Eric
Hotel Keyed Into Room and Screamed at Naked Wife
So we stayed here because they advertised as a pet friendly hotel. After a very long day of driving we checked in around 1:30 AM. The late night desk clerk took our information, checked us in and gave us a room. I got about 3 hours of sleep and left to work around 5:45 AM. Around 9:00 AM I get a call from my wife saying she was scared because the hotel had been calling her and screaming at her, saying she had a dog in the room, then banged on the door and walked right in while she was getting ready for her shower. Fortunately, my dog is a very protective Malinois who made him think twice about his life choices and he left. Obviously, my wife was very very upset and I of course rushed back and confronted the front desk staff. They admitted everything to my face and said that we had not told them we had a dog. I replied that it's not my responsibility to know what to tell them and what not to tell - if they need additional information they need to ask and they did not so this is a training issue and they need to train their employees better, not scream at guests and barge in on them in a state of undress. I called the police who came to investigate and told me THIS IS NOT THE FIRST TIME this has happened. We immediately left and booked a different hotel.
I cannot stress enough how you should not come to this hotel. Had my dog not been there to protect my wife who knows what would have happened next. Please, for your own safety and well being, do not come here.
I cannot stress enough how you should not come to this hotel. Had my dog not been there to protect my wife who knows what would have happened next. Please, for your own safety and well being, do not come here.
Colin
Registered pedophiles living there
Charles
Great
Colin
Registered sex offenders stay there long term
Colin
Clean and affordable
Colin
Some long term guests live here
Christian
The most ghetto place I’ve been to in my life…
Muhammad
nice place to stay.
Yajun
I had a very good trip in Plano. Thanks
Marian
.
Brian
Too many homeless in the area
Roberto
I liked my stay there
Erica
It really needed to be mopped, toilet was gross, bad smell
Karen
The property has vending machines thats nice
Michael
Very good property. Clean and well lit outside.
Kieran
Economical and clean.
Keosha
Kevin the man working the front desk was mad about everything; the microwave smelled like roaches and ha d a roach in there; he was mad when i told him. The toilet in my room leaked which i was told was a known issue when i asked for towels he said he wasnt extending my stay and dnr me.
Nhlanhla
Dont stay at that place
It was nasty. I paid for 2 days i stayed 1 night. It was your quistiselal roach motel. There were roaches all over my room . It smelled like cigarettes. And when i got there the guy couldnt check me in after i paid everything online.
Bishoy
Super unprofessional and really dirty
Jerome
Best price for what you can get in Plano
shaobo
So many cockroach
Adam
Nasty
Horrible
George
The hotel of horrors
The staff was cold and had no empathy. We were gett8ng bitten by bedbugs and they refused to switch the room or help. They treated us like animals.
Verified traveler
Bring your own sheets
I knew that this was not a five-star hotel so I wasn't expecting much but, clean sheets upon entering a room is always nice. The room had not been cleaned at all, and when I went to get a set of sheets to change them myself, he requested I go back upstairs, strip my bed and bring the sheets back down to him. It was a little frustrating it seems that the room should have been clean to begin with and I wasn't even asking for them to do it. The room itself had not been cleaned at all. There was leftover trash from the previous visitor. There was pee on the bathroom floor and the toilet was visibly dirty. Again, I wasn't expecting a five-star but clean sheets are kind of a must for me.
Casey
It was ok
Tuan
No comment.
krystal
Unsettling
I will not stay at this place ever again. There was coach roaches all over the place it was gross, and then they had like a bed bug problem I got bite by something once or twice. They also had to bed sitting out in the front in the sun so mure than likely they have a bed bug problem. Don't go there unless you plan to have wash everything you take because of bed bugs or roaches.
Location & surroundings
Plano Inn & Suites
301 Ruisseau Dr, Plano, United States
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Plano Inn & Suites
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