Name: Quality Inn Allen-Plano East
Address: 407 Central Expressway South, Allen, 75013, US

10/10

Exceptional

12 Jul 2026

Dottie

The indoor pool and hot tub were amazing! So was breakfast!

Family_with_children

6/10

Pleasant

07 Jul 2026

Thomas

The night check-in staff member was very efficient and friendly. Parts of the hotel have been updated, but the bathroom fan didn't work, walls had shoddy repairs done, and the 2nd floor water pressure was bad. The toilet barely flushed with the low pressure.
Hotel was very quiet and super convenient to Highway 75 and gas stations very close.
Breakfast was not good- no milk for cereal, and no eggs or hot food was put out even though it didn't end until 9(we were there at 8).
We stayed 1 night to break up our 18 hour drive home. Was decent for the price we paid.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Gregory

If you need to sleep late or use the pool, do NOT stay here.

Self

10/10

Exceptional

29 Jun 2026

maria

Muy limpio agradable y la alberca muy padre y agua caliente perfecto

Friends_and_family Family

2/10

Poor

28 Jun 2026

Prabu

Not good, please avoid

Family_with_children

8/10

Excellent

28 Jun 2026

Ernesto

Good lil breakfast
Clean rooms
Friendly staff
Excellent price

Family

8/10

Excellent

28 Jun 2026

Jess

Further off the highway, so less noise. But still easy to get to. Blow dryer didnt work, but the rooms were clean. Definitely worth the price.

Family_with_children

10/10

Exceptional

26 Jun 2026

Russell

Would stay there again!

Self

6/10

Pleasant

24 Jun 2026

Colleen

The hotel was in a convenient location. The room was consistently moist from perhaps a swamp cooler or some other situation.

Self

8/10

Excellent

22 Jun 2026

Dalton

I think it was a good hotel for the price!..only thing was it was my second time there to which I didn’t know that it doesn’t have an elevator! My room was on the 1st flr for my 1st time staying..my second time staying there it was on the 2nd and I didn’t notice that it wasn’t an elevator!..you have to use the staircase to get to the second floor..but again no bad on the price!

Family_with_children

4/10

Poor

19 Jun 2026

Daniel

The gentlemen that checked me in was very nice. However, the spa had thick, visible algea growing on the walls and floors where you could see peoples foot prints in the algea. The pool was fairly cloudy as well. Didnt use either after looking at them. My toilet was clogged when I arrived. It would very slowly drain, so I didnt say anthing while there, but it was clogged upon arrival. The bed was very comfortable though. AC worked well, but was fairly loud. Breakfast was pretty small and had limited choices.

Self

6/10

Pleasant

15 Jun 2026

Ruth

We arrived after 1 am after being stuck on the freeway due to flooding. Our room was on the second floor (FYI no elevator). All we wanted to do was shower and sleep. When we walked into our room it appeared clean, but as I went into the bathroom, I saw the bathtub had big strips of black duct tape covering a hole in the bottom of the tub! I don’t even understand why the room was being used for guests. We were exhausted, so just went to sleep. I talked to the lady at the front desk in the morning about it, but she didn’t think it was a problem, and told me to have a good day.

Partner

10/10

Exceptional

13 Jun 2026

Nawal

Everything was great

10/10

Exceptional

10 Jun 2026

Rayaan Asad

Nice comfortable room to sleep in. Helpful staff. Well priced for what it offers.

Partner

2/10

Poor

07 Jun 2026

Diana

The air conditioner in the room was not working, needed to go back down to have the front desk change the room. In the Second room needed to move the cable from the table lamp to make it work as it seems the connection was bad. Asked for extra towels and front desk said we needed to give the used ones to receive new ones, never have other hotels ask for this

2/10

Poor

07 Jun 2026

Claudia

Tub was broken and Restrooms was dirty

10/10

Exceptional

07 Jun 2026

SCOTT

The rooms were clean and included refrigerator and microwave. There was also a very good complimentary breakfast each morning.

Self

10/10

Exceptional

05 Jun 2026

Angel

exelen

Friends

10/10

Exceptional

03 Jun 2026

Linda

Staff is friendly and very helpful

2/10

Poor

02 Jun 2026

Lekeshea

The room smelled like mildew. The ceiling was falling in in the bathroom and the sheets smelled sour.

Family_with_children

8/10

Excellent

31 May 2026

Jodi

Clean and decently quiet. Dated facility but adequate for a short stay.

Friends_and_family Family

8/10

Excellent

21 May 2026

Fernando

Good!!

Partner

10/10

Exceptional

20 May 2026

Chris

Great parking staff is very nice. Clean rooms and comfortable beds breakfast u have a few things to choose from the lady in the mornings is so sweet actually everyone there was very nice and helpful just the hot tub needs a serious scrubbing bc it's black on bottom and pool is kinda green... But overall we had a good week stay and will be back when in the area... 10 out of 10 bc nothing is perfect:)

Partner

10/10

Exceptional

20 May 2026

Chris

Room was clean very nice staff... Pool area was nice hot tub needs a little cleaning the bottom is black... Breakfast is good.. but no meat tho like (advertised) just boiled eggs (sometimes) and some round eggs like a scrambled type idk what u call it... and waffles, yogurt and muffins and you can make toast... And all day long coffee and juice for breakfast as well. But overall I give a 10 out of 10 and we will be back when in the area... Also very quite and good sleep at night beds is comfortable! But the lady in the morning is my favorite she is on point and very sweet!

Partner

4/10

Poor

18 May 2026

Clay

I booked a stay here based on the 9.0 rating and the affordable price.
I would not stay here again.
The building has a very strange smell which was obvious from the moment I walked in to check in.
I was given a room on the second floor. Just FYI, if you have trouble with stairs or require an elevator this place does not have one. There seemed to be only 2 guys working the afternoon I was checked in and they were both gone from the front desk with tasks for quite some time.
The second floor had an even worse smell with an attempted masking of it with air freshener that was so thick you could literally taste it.
The room, luckily was ok with the smell.
The bed appeared bug free, but there were a large amount of hairs in the sheets, which made you question if they were cleaned or just remade after someone checked out.
The shower and toilet worked.
The AC worked well.
I did not try to use the TV.
I left before the breakfast opened.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Eugene

All good 👍

Self

8/10

Excellent

09 May 2026

MELISSA

Nothing fancy but clean and spacious. We had a whirlpool room so it was dated but clean.

10/10

Exceptional

08 May 2026

jason

Friendly staff and comfortable, clean room, would stay again

Family

10/10

Exceptional

04 May 2026

Jorge

Friendly staff, clean rooms, reliable ac which is a must in Dallas.

Friends_and_family Friends

10/10

Exceptional

01 May 2026

A

The hotel was clean and quiet. We enjoyed our stay.

Family_with_children

8/10

Excellent

29 Apr 2026

Stephen

A/C kept room cool. Good, inexpensive place to stay with your dog.

Partner

8/10

Excellent

27 Apr 2026

Melissa

It’s an aged property and the swimming pool was murky. Hot tub was warm never got hot. The cleanliness is the most important part and that it was!! Breakfast was typical, met expectations. Staff was very friendly and cost was reasonable.

Family

10/10

Exceptional

26 Apr 2026

Alysha

Room was clean. Easy check in. Safe location. Breakfast available.

Family_with_children

10/10

Exceptional

26 Apr 2026

elizabeth

I liked the hot tub on the property.

Self

8/10

Excellent

25 Apr 2026

Michael

Admittedly, my expectations were not too high when I reserved my room after reading the reviews before booking. The reviews were generally mid range. Upon arrival, I found that the lobby was clean and orderly. The hotel clerk was very friendly and helpful. The check-in process was seamless and fast. The overall appearance of the hotel inside and out was somewhat worn, but well-maintained. My room was in the same condition but clean. I was impressed to see that there were enough towels and amenities, including a coffee maker, microwave, and refrigerator. Everything worked as expected. The Internet was fast and reliable. The bed was comfortable. However, the mattress was softer than what I like. The water pressure was very good. Particularly the shower. Had good water pressure. The heating system and air conditioner worked well. The hotel was quiet. It is conveniently located near grocery stores and shopping all of which are within walking distance. Conveniently located near the main highways.

Self

10/10

Exceptional

22 Apr 2026

Sabrina

Breakfast was fresh. A protein would be a good addition to the breakfast.

Partner

8/10

Excellent

22 Apr 2026

Eugene

I enjoyed my stay at this hotel. The room was clean. The features were nice. The breakfast was fresh and beer than expected, TV, microwave, refrigerator, ironing board, iron, desk, the only issue I had was that there was no elevator. I'm handicapped and stairs are very hard for me plus I had luggage. However, the desk clerk moved me into a downstairs room. Everything else about the hotel was pleasing, just no elevator.

Partner

4/10

Poor

22 Apr 2026

jesse

The pool's great. The hot tub had no real jet pressure and seem pretty scummy dirty staff was great .. Even though I did not bring it to the front desk attention, I had cereal Saturday morning and two yogurts and was violently sick after 45 minutes to an hour the rest of the day Saturday from 9:00 a.m. to the next morning, And ruined my whole Saturday trip to Dallas but Staff was nice though

10/10

Exceptional

17 Apr 2026

Chasitie

Quiet clean and affordable

Family_with_children

2/10

Poor

15 Apr 2026

Patricia

The staff were friendly and the breakfast nice but, the hallway area had an overpowering deodorizing smell. I awoke the next day with several bites on my body. I can’t say it was bed bugs because I didn’t see any, I will say, I’ve experienced bed bug bites before and they looked VERY similar.

Self

10/10

Exceptional

12 Apr 2026

Ramsey

Place smelled good and fresh. Beds and pillows are comfortable. Pressure was great in the shower, run hot long. Breakfast was good and the kids enjoyed the pool.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Christina J

Breakfast was good and hot and the room was cool. The shower has light pressure and the paint was chipping especially in the bathroom.

10/10

Exceptional

09 Apr 2026

Kristin

Welcoming and nice breakfast options

Self

10/10

Exceptional

02 Apr 2026

Girish

good.

Family_with_children

4/10

Poor

30 Mar 2026

Amanda

Good breakfast but poor

10/10

Exceptional

29 Mar 2026

Kimberly

Moe remembered me from a year ago! I rebooked this property because I had such a great experience when I stayed here for Mary Kay Career Conference. The rooms are very clean, and there are a variety of breakfast options. All of the staff is friendly, and professional.

Self

8/10

Excellent

29 Mar 2026

Abigail

The hotel overall was good . The doors and keycards kept messing up. The breakfast was nice .

Self

10/10

Exceptional

29 Mar 2026

Michael

Breakfast was good, the room was clean and comfortable, and the area was conveniently located to all needful businesses.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Meredith

The staff was great and attentive. I really enjoyed the breakfast too.

10/10

Exceptional

27 Mar 2026

Bert

Good staff

10/10

Exceptional

22 Mar 2026

Denis

Nice and clean. Hot water in the shower is actually hot. Good breakfast. Plenty of places to eat around.

10/10

Exceptional

22 Mar 2026

Sharon

Easy check in and check out . Room very clean. Nice front desk

6/10

Pleasant

21 Mar 2026

Eric

It’s was clean, beds had stains on them. The water don’t get hot. And it stunk like weed. Wouldn’t recommend.

Friends_and_family Friends

8/10

Excellent

18 Mar 2026

Kevin

Would stay again

6/10

Pleasant

16 Mar 2026

Lorenzo

We appreciated the convenience of restaurants and sports complexes to the hotel.
We booked this hotel for those reasons and and indoor pool. The pool was under maintenance which left a bad taste in our parents mouths. Multiple families booked along with us for these amenities!

8/10

Excellent

16 Mar 2026

Mark

The breakfast was good. The rooms were clean.

Family_with_children

8/10

Excellent

15 Mar 2026

Eugene

Very convenient and affordable

Self

10/10

Exceptional

13 Mar 2026

Jonathan

Parking was very convenient,

10/10

Exceptional

12 Mar 2026

Kiarrah

Great

10/10

Exceptional

12 Mar 2026

MARLA

Was a comfortable place to stay.

Family

10/10

Exceptional

10 Mar 2026

Madhu Sudan Gupta

It was a comfortable stay, breakfast for the budget. Deserves good rating.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

John

Parking was easy and secure. Room was clean and well kept. Staff was super nice and super helpful

Pet

10/10

Exceptional

07 Mar 2026

Angelyca

Hood

10/10

Exceptional

02 Mar 2026

Robert

All good

10/10

Exceptional

08 Feb 2026

Jamie

The room was clean except for a few minor spots, breakfast was good for the price of the room, staff was very friendly and helpful, pool was nice. Very pleased with stay

Business_and_leisure Family

8/10

Excellent

27 Jan 2026

Joshua Ralph

Clean Room; Friendly & Helpful Staff

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Cody

Great staff very clean room

Business

8/10

Excellent

19 Jan 2026

Eugene

Clean room, staff very friendly

Business_and_leisure Self

10/10

Exceptional

14 Jan 2026

Hafiz

everything was greet.

Self

6/10

Pleasant

10 Jan 2026

Rebecca

Spent 2 nights here in September. The room was overall clean and there were no airborne odors, but there were spots on the top comforter that smelled like body odor. That makes me think they’re either not washed after every use, or someone does wash them but then holds them with their armpit. But there was also a spot on the armchair that smelled like BO too, where someone might’ve been resting their arm…
I also slipped and fell in the lobby on wet floor because there was no wet floor sign. I got a big bruise and had a hurt knee the rest of my stay so that was a bummer. My guess is someone had just swam in the pool and dripped out into the lobby. There was no formal process to file an incident report so I was handed the manager's card. I misplaced it for a while and now it's been long enough that it doesn't really matter.
The hot tub was out of order, but the pool water and the pool room were nice and warm.

10/10

Exceptional

10 Jan 2026

Chimere

Room was fine the toilet didnt flush but when I called the office to tell them she was pretty quick with getting me another room. Overall it was a good stay for my son's football tournament for the weekend. I would stay there again.

Business

8/10

Excellent

09 Jan 2026

Marlene

This hotel is a great value. The staff is always very helpful and polite. The rooms are always clean with comfortable beds and pillows. Only downside is that the pool and hot tub could use some cleaning.

I would stay here again.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Nicolas

Clean, and comfortable rooms. My daughter and I stay here whenever we're going to Dfw. Have been here at least 6 times and every time has been pleasant and worry free. A great price for a simple place to stay over night with nice staff

Leisure

6/10

Pleasant

29 Dec 2025

Orene

We chose this hotel because it had an indoor heated pool. Upon arrival, we were disappointed to find out the pool was not working. We went to breakfast the 1st morning of our 3 night stay & it was not very good. We didn’t go back to breakfast again. The room was clean. I hope they get the pool fixed and make improvements on their breakfast because we do want to stay there again when we visit the Dallas area.

Partner

6/10

Pleasant

28 Dec 2025

Julie

This hotel was less than par. The smell whether it was a spray, they used or whatever was nauseating. The pillows on the bed were so small and soft you couldn't tell you were laying on one or the bed.If the hotel is advertised as having a pool and hot tub then when it is closed for maintenance then they need to change their advertisement. We wouldn't have stayed there had we known! The shower was blah at best!

Leisure Family

10/10

Exceptional

20 Dec 2025

Martha

Room clean, food was good. No issues with parking. I’d stay here again.

Partner

8/10

Excellent

11 Dec 2025

Felipa

Con

6/10

Pleasant

09 Dec 2025

Desiree

The front desk guy at night was very sweet. The ladies in the morning, not so much. They weren't rude, but they weren't nice either. The breakfast is what you would expect for the price you paid. Make your own waffles, fake eggs, toast, cereal, yogurt, coffee, juice. The rooms are in desperate need of repair. I know they are in the middle of construction, but our bathroom ceiling had mold on it, ceiling was starting to crack and droop, there was an old ac vent in the bathroom that was falling off and was extremely dirty inside. The pool area was nice. The hot tub floor is an unfortunate color that makes it look dirty, but it was clean water. No elevator, but there is only 2 floors, there are enough doors that it would get you close enough to your room so that you don't have to walk far.

Friends_and_family Family

6/10

Pleasant

06 Dec 2025

Holli

Room needs updating, pool doesn't work, good water pressure

10/10

Exceptional

01 Dec 2025

Meenachi

The room was clean, and the staff were very friendly.

Leisure Family

2/10

Poor

29 Nov 2025

JovetaNickole

I had an emergency & a refund was rejected

Business_and_leisure Family

10/10

Exceptional

24 Nov 2025

Tina

My problem is they charged my credit card a extra $50 and $53.24
They said it would be credited to my account in 10 days but I have never had this happen before. Theres no reason why they did this. I hope they get it returned to my card.

Business Self

4/10

Poor

23 Nov 2025

Matthew

Pool wasn’t working and is in full view of the lobby

8/10

Excellent

11 Nov 2025

Tamara

It was nice and quiet

8/10

Excellent

10 Nov 2025

Eugene

Nice place to stay and very affordable

Business_and_leisure Self

8/10

Excellent

03 Nov 2025

sandy

Friendly and helpful staff.

Partner

8/10

Excellent

02 Nov 2025

Jun

It is very convenient to me.

8/10

Excellent

01 Nov 2025

Michelle

Overall it was very clean and all the staff I spoke to were so nice and polite.

Business Self

8/10

Excellent

27 Oct 2025

Bob

Yes

Partner

8/10

Excellent

19 Oct 2025

Selin

Very good location for Allen. Right off highway and 8 mins away from the Texas credit union venue. My only complaint is that there is no elevator which is okay, but we just didn’t know beforehand and had so many bags. When we checked in the water was also not working throughout the hotel, but they did fix it within 20-30 mins or so, really fast. We were in rush for a concert so it was a little stressful. The pool was very busy and we wanted to take pictures but it was filled with people there the entire stay sadly. These are my only complaints! Everything else was amazing. We loved our room and the TV had amazing channels and great quality. The beds were super spacious and comfortable. The a/c worked so well, + the mirror was well lit. Another great thing was that there for two mirrors which was AWESOME because there was us two girls. The hotel was very worth the stay and it was such a good price. The deposit was only $50, and I know other places have a hold for $100 sometimes. Breakfast was also great which I look forward to at hotels.

6/10

Pleasant

17 Oct 2025

Elizabeth

Convince

2/10

Poor

13 Oct 2025

Keven

Smells bad. Room bad conditions. And smells bad

Leisure Friends

8/10

Excellent

12 Oct 2025

Terry

Staff was excellent and very clean but property needs renovations.

Leisure Family

6/10

Pleasant

12 Oct 2025

Katherine

This was an ok hotel for the price and location to what we needed for our trip. The room was super musty smelling and we it was rough whether the AC was on or not. Ended up just keeping the window open.

Leisure Family

8/10

Excellent

07 Oct 2025

Scott

Clean, quiet and great front staff.

Business_and_leisure Pet

10/10

Exceptional

05 Oct 2025

Katherine

Excellent location, friendly and helpful staff. Quiet area, pool area was great for kids. Will definitely stay here again when we travel for sports events.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2025

destiny

Room did have a musty mildew smell, but was happy on the quick hot tube repair

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Jollene

Breakfast was horrible, there were crickets everywhere

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Christi

Older hotel but it is clear they work very hard to keep things up and clean. Staff was alway polite and greeted us anytime we saw them throughout our stay.

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Kevin

Rooms were clean bedding was good price point was great. Will stay again

Business Self