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Tru by Hilton Allen Dallas

McKinney - TX · United States

1553 N. Central ExpresswayView location

9.2/10Excellent1,004 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Allen Dallas

Located just off I-75, our new Tru by Hilton hotel is conveniently situated within two miles of Allen Premium Outlets, Fairview Town Center, Texas Health Presbyterian Hospital, and Allen Station Park. Explore over 1, 000 shops and 200 restaurants, along with various sports and event venues, all just minutes away.

Enjoy a great stay with complimentary Wi-Fi and breakfast.

Read more about this hotelShow less

Located in Allen, TRU By Hilton Allen Dallas is in the business district, within a 5-minute drive of Eagle Stadium and Watters Creek at Montgomery Farm. This hotel is 2.1 mi (3.3 km) from Allen ISD Performing Arts Center and 2.2 mi (3.5 km) from Allen Premium Outlets.

Make yourself at home in one of the 95 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 75 Pet max weight (per pet) in lb is 165 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • 1.00 percent destination fee will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Texas Health Presbyterian Hospital Allen 0.8 km / 0.5 mi
Allen Premium Outlets 1.6 km / 1 mi
Eagle Stadium 2.1 km / 1.3 mi
The Village at Allen 2.2 km / 1.3 mi
Caboose 2.3 km / 1.4 mi
Fairview Town Center 2.3 km / 1.4 mi
Allen Event Center 2.5 km / 1.6 mi
Allen ISD Performing Arts Center 2.6 km / 1.6 mi
Topgolf Allen 2.7 km / 1.7 mi
Watters Creek at Montgomery Farm 4.8 km / 3 mi
Twin Creek Golf Club 5.7 km / 3.5 mi
Courses at Watters Creek 6 km / 3.7 mi
TPC Craig Ranch 6.7 km / 4.2 mi
Medical City McKinney 7.1 km / 4.4 mi
Joe Farmer Recreation Center 7.7 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Double rooms: 42
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • LaunderetteExtra charge
  • HighchairsExtra charge
Show 6 more facilities & services
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Tru by Hilton Allen Dallas

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wake-up service
    • Toiletries
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-4

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wake-up service
    • Satellite TV
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-3

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Satellite TV
    • Hairdryer
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi
    • Wake-up service
    • Toiletries
    • Satellite TV
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-2

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Wake-up service
    • Toiletries
    • Satellite TV
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable4 photos

    Tru by Hilton Allen Dallas

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Satellite TV
    • Toiletries
    • Wi-fi
    • Wake-up service
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-5

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Internet access
    • TV
    • Hairdryer
    • Satellite TV
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru by Hilton Allen Dallas

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Satellite TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Allen Dallas

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Allen Dallas

9.2
Excellent
1,004 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Venu Madhavi
Very nice and comfortable stay
4/10
Poor
02 Aug 2026
Kelly
I heard a dog bark all night for 2 nights straight. When called desk to complain no one answered. When went to the desk to complain no one was there. I picked this bc it’s a nice area close to everything and I booked it bc I needed a break and I heard the dog bark every night I was there. Love animals! Just didn’t know I was going to be paying for a getaway to be in the same boat.
8/10
Excellent
01 Aug 2026
Denitra
I had a great experience. Everything was clean and house keeping comes in every other day so it was a very positive experience.
4/10
Poor
30 Jul 2026
Karam
Request cleaning services not done, toilet paper request not delivered
6/10
Pleasant
25 Jul 2026
Jacqualine
I am very disappointed with my recent stay. The television in the second room we booked did not work, and although a front desk employee came to the room and attempted to fix it, the issue was never resolved. To make matters worse, we were never offered the option to move to another room where everything was functioning properly.

The following day, I called the hotel to discuss the situation and ask if any accommodation would be made for the inconvenience we experienced. I was told that the hotel manager would contact me, but I never received a call back. The lack of follow-up and customer service was just as disappointing as the unresolved issue itself.

I expected a much higher level of service and communication. Unfortunately, this experience left me feeling that my concerns were not taken seriously, and it has significantly impacted my opinion of your hotel.
10/10
Exceptional
19 Jul 2026
Amanda
This hotel was amazing! Clean and well kept up. The staff was nice and the breakfast was really good.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Jason
Great stay for the family!
Friends_and_family Family
8/10
Excellent
16 Jul 2026
Lee
Great location to visit all around Dallas, Allen, Denten, extra. Easy to get on and off freeway. Great places to get some food and drink.
10/10
Exceptional
13 Jul 2026
Joseph
Everything was great with a cool vibe
Friends_and_family Family
6/10
Pleasant
08 Jul 2026
Teresa
The room was very clean and very friendly staff. We enjoyed the stay. Couple of issues with our key never working when we returned to room. We had to go back down to desk everyone which got very annoying considering it was a four night stay.
They never assigned my room to wi-fi.
Also, my son left a piece of jewelry there. He didn’t remember till we got to airport so he called, they looked and found it which was awesome. The problem is my son sent them the shipping label for it and it’s been 2 weeks and they still have not shipped it back. They keep saying it’s at the desk and they will make sure and send the next day. Still waiting…..
Family
10/10
Exceptional
07 Jul 2026
Maria
This stay made everything much easier
Family_with_children
10/10
Exceptional
06 Jul 2026
Zachary
Very clean rooms
Self
10/10
Exceptional
03 Jul 2026
Beth
I had the easiest and fastest check in I can ever remember having and It was nice to be in a hotel that everything was so clean.
Partner
8/10
Excellent
01 Jul 2026
Josh
Spacious rooms
Family_with_children
10/10
Exceptional
29 Jun 2026
Pamela
Staff was great from checking to check out. The room was clean and room temperature felt great, I was able to get some rest. Highly recommend
Self
10/10
Exceptional
28 Jun 2026
Terry
Great location, clean room very comfortable
Partner
10/10
Exceptional
21 Jun 2026
Riana
Very clean hotel. Would definitely stay again
8/10
Excellent
17 Jun 2026
George
Over all great experience. Room was clean, good selection of breakfast options, that were well prepared. Minor issues with connecting rooms alarm going off at 6:30 AM and people partying another night.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Georgette
I already wrote a review on 5/29
Friends_and_family Family
8/10
Excellent
06 Jun 2026
Raine
Only one EV charger is available, so if you arrive late you will likely not be able to snag it.
Self
10/10
Exceptional
01 Jun 2026
Janell
Everything was great! The only issue we had was I could not get the body wash dispenser in the shower to work. Everything else worked great! I did not report it because I was leaving immediately after I discovered it.
Friends
10/10
Exceptional
31 May 2026
Meagon
Very convenient location! Nice room and facilities. Originally booked one night stay and ended up staying 3!
Partner
10/10
Exceptional
30 May 2026
Georgette
My daughter and I had an amazing two day stay. Worked out in the gym, breakfast was great and delicious, staff was friendly and helpful. We will definitely stay again!
Friends_and_family Family
10/10
Exceptional
24 May 2026
Mike-Patricia
Staff was all very helpful. Room was fine, not luxury but perfect for what we needed.
Friends_and_family Family
8/10
Excellent
17 May 2026
Gretchen
Spacious room, clean, Good AC
Partner
10/10
Exceptional
16 May 2026
Jhinshih
Like this hotel.
Partner
10/10
Exceptional
15 May 2026
Haley
Room was very clean, breakfast had great variety and was delicious. The staff was friendly and professional. Highly recommend!
Friends_and_family Friends
2/10
Poor
13 May 2026
Mujtaba
The hotel is great, but the front desk agent specially the one who was on shift on May/12 between 6:30 to over late night not friend mean and with attitude of 50th floor building. This place needs to do better with their customer service. I have stayed at this place several
8/10
Excellent
12 May 2026
James
The pillows were super soft, which made my quality of sleep bad.
Self
10/10
Exceptional
12 May 2026
Gene
The property is very clean. The breakfast buffet is very good. The staff was friendly. We always enjoy our stay here.
8/10
Excellent
09 May 2026
Cathie
Nice for two day stay.
Family
6/10
Pleasant
06 May 2026
Beth
Had a good selection of breakfast. Only thing with breakfast was the water for tea and chocolate was not kept hot.

Front staff was usually not at the front but tucked away in one of the pods at the business center area or sitting at a table in the back corner.

When we arrived 3 of us used the toilet and there was a water leak where the toilet and floor met. I went down a half a hour after we arrived, reported it to the desk agent. I messaged again at 8 pm that maintenance did not come to check it out and at 11 pm I received a message saying they did not see my report and wanted to know if I wanted towels. The others were sleeping.
The shower door would not close completely so sone water went on the floor. Bath towels were worn with strings hanging from them and the bed cover was torn at a seam.
Friends
8/10
Excellent
04 May 2026
Alfina
No baggage check for late travelling guests and even a very helpful front desk person never heard of any hotel offering baggage checks in 5 years of working at Tru. This is the only down point There was time when baggage checks were common courtesy from any Hilton Hotels for guests who check out but have late flight so they don’t have to lug their suitcases with them while awaiting flight time.
Self
10/10
Exceptional
04 May 2026
Steven
Room was clean, nice and comfortable. Breakfast was pretty good! Staff was super kind and accommodating.
Family_with_children
10/10
Exceptional
29 Apr 2026
Rachel
Clean room. Breakfast was great and had plenty even with a full hotel.
10/10
Exceptional
29 Apr 2026
Curt
Breakfast was just okay. Normal hotel breakfast.
10/10
Exceptional
27 Apr 2026
Alexander
Clean room, friendly staff, hope breakfast have more options.
Business
10/10
Exceptional
27 Apr 2026
Heather
Breakfast was just ok. Typical hotel breakfast.
Friends
10/10
Exceptional
24 Apr 2026
John
Great hotel in Allen, Tx . Justin minutes from Allen Outlet mall. The hotel Tru by Hilton. Nice gym on location. Great Paking and very good breakfast buffet. We will be back on our next stay !
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Benny
Great stay.
10/10
Exceptional
18 Apr 2026
Ronald
Our room was very clean and the bedwas very comfortable
4/10
Poor
16 Apr 2026
Ram
The hotel was okay overall, but there was a major safety issue: the room door did not have a secondary lock or safety latch. I had to come up with my own solution to keep my 3-year-old from being able to open the door.
This is a serious concern for anyone traveling with young children. I would recommend avoiding this hotel unless this issue is addressed, or confirming ahead of time that proper safety locks are installed.
Family_with_children
10/10
Exceptional
16 Apr 2026
Kimberly
The check-in process was easy. The breakfast was good. All of the staff were nice. I will most definitely stay here again.
Self
10/10
Exceptional
08 Apr 2026
patricia
It’s was very nice and the staff was really friendly and informative. The rooms were very nice and clean. The breakfast was good and staff was friendly. I really enjoyed my stay and will stay in the future.
Self
10/10
Exceptional
08 Apr 2026
Catrina
Everything was nice and clean, staff was friendly.
Partner
10/10
Exceptional
06 Apr 2026
Tommy
N/a
Self
10/10
Exceptional
05 Apr 2026
David
Location and value were great
10/10
Exceptional
05 Apr 2026
Delesia
Nice and clean property stay here every time I come to town
10/10
Exceptional
02 Apr 2026
Debi
I was very impressed with the hotel staff, room, and cleanliness of the hotel. I was at breakfast before breakfast was served and the egg omelet was warm and delicious! The hotel staff were very helpful checking me in and out of the hotel. The A/C worked great!
Self
8/10
Excellent
01 Apr 2026
Meagan
Good breakfast, clean room.
10/10
Exceptional
29 Mar 2026
DeAnna
Nice clean rooms
10/10
Exceptional
29 Mar 2026
Amy
Staff was fantastic. Very responsive and attentive. Followed through on requests. Great breakfast. Felt safe in and around hotel.
Friends_and_family Family
4/10
Poor
29 Mar 2026
Amy
We booked at a Hilton expecting a certain standard of quality. Instead it felt more like a motel 6. The shower was awful-water sprayed out way too hard and the showerhead doesn’t adjust. Towels were rough. The lady at check in acted as if she was annoyed to be working-barely any eye contact. Room was tiny and dark. Overall, a disappointing experience.
Family_with_children
6/10
Pleasant
29 Mar 2026
Merilyn
The hotel is good overall, but the only problem is that I saw cockroaches in the room, including under the bed. This was very unpleasant and concerning.
10/10
Exceptional
25 Mar 2026
Qwenetra
Property was good for the price and clean. Near shopping and parks.
Family_with_children
10/10
Exceptional
23 Mar 2026
Myrna
Pet friendly, clean room, nice breakfast.
Pet
10/10
Exceptional
19 Mar 2026
Luis
Clean room, nice staff, good breakfast!
Self
10/10
Exceptional
19 Mar 2026
John
Great location. Shopping malls minutes away, walmart behind hotel. They have a pool table, nicely equiped work out room. great breakfast, bedding and pillows SUCK
Self
6/10
Pleasant
16 Mar 2026
Randy
The rooms were clean but very simple. There was no closet and no drawers for clothes. Parking was free and the property was easy to get to.
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
William
Very clean, hot breakfast, would stay here again!
10/10
Exceptional
14 Mar 2026
Alisha
Clean, friendly staff
10/10
Exceptional
13 Mar 2026
bruce
We were charged a pet fee even though we didn't have a pet. We flew in from Calif to pick up a puppy the morning we flew back. The puppy was delivered to us in the lobby and was not brought up to our room. BE SURE TO CHECK YOUR BILLING.We were told our card would be refunded.
Partner
8/10
Excellent
13 Mar 2026
Tawana
Yes
10/10
Exceptional
10 Mar 2026
Brett
Best hotel for the price
Family
10/10
Exceptional
09 Mar 2026
Keith
Staffs are friendly. We reserved 4 rooms and rooms are very clean. Recommended.
Family
8/10
Excellent
08 Mar 2026
Leslie
Room was clean but had a faint mothball smell to it. Beds were decently comfortable. Breakfast had a small selection and all tasted off. We didn't bother going down for breakfast the 2nd morning. The only staff the smiled and looked friendly were the cleaning staff. Yes the front desk staff was helpful when asked questions but I don't remember one smile from any of them.

It was odd when we checked in we were given only 1 key with a small post it note on it with our room number. Pretty unprofessional for something with the name Hilton.

All in all the stay was totally fine. Nothing bad happened.
Family_with_children
10/10
Exceptional
03 Mar 2026
Yuqian
Excellent! Very well managed! Better than most of hotels Thank you!
10/10
Exceptional
24 Feb 2026
Tara Garner
Room clean
10/10
Exceptional
22 Feb 2026
Gregory
clean room very nice staff
2/10
Poor
10 Feb 2026
Alicia
After a very long day, my mother and I showered and got into bed to watch tv and rest. The tv would not turn on, the front desk instructed me to check wires behind the wall mount rather than send maintenance. The tv continued to have no signal for our stay. The toilet tank would not fill intermittently and we would have to remove the tank lid to flush the toilet. The front desk did not even try to apologize for the issues at hand or provide a resolution. Disappointed and would not stay here again.
Leisure Family
6/10
Pleasant
07 Feb 2026
Jennifer Lee
Nothing around it, kind of dirty. Okay breakfast
10/10
Exceptional
04 Feb 2026
Sara
Had an amazing stay! Everything was spotless, super quiet, clean and incredibly comfortable. The whole experience felt effortless and welcoming — couldn’t have asked for better. Highly recommend! ✨
10/10
Exceptional
28 Jan 2026
Debra
Everything!
Business Family
10/10
Exceptional
26 Jan 2026
James
Room was clean and comfortable. Note Hotel is next to I75 and noise from the highway is like living next to NASCAR racetrack. I wanted pancakes but the machine was broken or not filled. Otherwise breakfast was great. Parking was nice. Staff was nice and polite. Very Professional. One downside was the shower head was rough and not comfortable. Otherwise I would stay again.
Leisure Family
8/10
Excellent
24 Jan 2026
Robert
Great
Business Self
10/10
Exceptional
18 Jan 2026
Tara
I’ve stayed here a couple of times and each time was a great stay. Staff is friendly and the area is close to lots of shopping. The hotel is comfortable and the rooms are decently sized.
10/10
Exceptional
08 Jan 2026
Diana
The breakfast menu was fresh and had a wide variety of foods to choose from. As a vegetarian, it’s often difficult to find much in the way of vegetarian options at hotels, but this hotel is the exception. I was able to eat something different every day of my stay. The staff were friendly and courteous as always and I was sad when I had to cut my trip short by a few days due to illness. The staff was extremely helpful when I did have to leave early and so was the manager, Monica. I have recommended this hotel to other travelers and will continue to do so in the future.
Business_and_leisure Self
10/10
Exceptional
04 Jan 2026
Nimal Arasu
Fantastic stay in a great location
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Nimal Arasu
Gear place
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Larry
Clean room, friendly staff and convenient location. It was a great stay. Thanks!
Leisure Family
10/10
Exceptional
30 Dec 2025
Nurjis
The hotel had everything we needed for a week long stay. Almost fell like at the end of the thanksgiving weekend
Family_with_children
4/10
Poor
29 Dec 2025
Kristy
Breakfast not many options and could use new toaster that toast after one use not multiple times.
Leisure Partner
8/10
Excellent
28 Dec 2025
Michelle
Friendly staff. clean. Breakfast good. Would like yogurt.
10/10
Exceptional
27 Dec 2025
Cameron
Cleanliness
10/10
Exceptional
27 Dec 2025
Katera
Everything was great!
Leisure Family
10/10
Exceptional
26 Dec 2025
Sonja L.
The room was very clean and orderly. One lamp did not work. Really missed having access to a microwave because afternoon coffee in lobby was only lukewarm. But everything else was exceptional!
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
LECIA
Recommend to everyone very clean. Staff is amazing.
Business_and_leisure Self
10/10
Exceptional
25 Dec 2025
Robert
Staff was welcoming.
10/10
Exceptional
21 Dec 2025
Francisco
Everything is ok , the room, The service, the breakfast
10/10
Exceptional
20 Dec 2025
Anna
Did not eat the breakfast myself, but I definitely saw that they had all you could want. The location was wonderful! Very close to everything, super safe, quiet, etc. The hotel itself was extremely clean and new-feeling. I will definitely be back if I am back in the area.
Leisure Family
6/10
Pleasant
15 Dec 2025
Kent
The room had an unpleasant odor from the AC. Staff was OK, but not particularly helpful. Coffee/tea 24 hours was promised, but there was no coffee or even hot water after late morning. This was an important deficiency to us because there was no way to heat water or make coffee in the room. Basically a decent but not well run, no frills hotel.
Partner
8/10
Excellent
15 Dec 2025
Chris
Room was clean, hotel in general was clean and welcoming.
Business Self
10/10
Exceptional
15 Dec 2025
Amanda
Nice
6/10
Pleasant
15 Dec 2025
Anabella
Location
10/10
Exceptional
14 Dec 2025
Eliot
All staff was very professional, friendly and always willing to help.
Business Self
10/10
Exceptional
14 Dec 2025
JASON
Great staff and convenient location. We would stay here again!
Business_and_leisure Family
8/10
Excellent
14 Dec 2025
Eva
The room was okay
Self
8/10
Excellent
09 Dec 2025
whe
They use mattress cover and bed spread replace blanket, we first time met . They don't clean the room when we stay ,that ok we don't care.
Friends_and_family Family
8/10
Excellent
08 Dec 2025
Corrie
The room was decent. The AC/Heating unit had mold on/in it so we didn't run it at all while we stayed. There was some mold/mildew in the bathroom and the shower door seal did not keep the water in.

Other than that the beds were decent and the room was clean. The morning breakfast options I think was the best part of the hotel.
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Abigail
Clean rooms
Business_and_leisure Partner

Location & surroundings

Tru by Hilton Allen Dallas
1553 N. Central Expressway, Allen, United States

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Tru by Hilton Allen Dallas

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