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Comfort Suites McKinney-Allen

McKinney - TX · United States

1590 N Central ExpresswayView location

7.6/10Very good974 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort8.2/108.2
Condition7.6/107.6
Location9.2/109.2
Neighborhood8.8/108.8
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites McKinney-Allen

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get rested and ready for anything at the Comfort Suites McKinney-Allen hotel in McKinney, TX off Route 380 and Highway 121.

We are near Collin County Historical Society and Museum, Heard Natural Science Museum and Wildlife Sanctuary, McKinney Main Street and the McKinney National Airport. Our smoke-free hotel features amenities like free grab and go breakfast, free WiFi, a business center, meeting room and fitness center plus a seasonal outdoor pool.

Your inviting guest room includes a refrigerator, microwave, coffee maker, hair dryer and recharge device. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

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With a stay at Comfort Suites McKinney - Allen, you'll be centrally located in McKinney, within a 10-minute drive of Allen Premium Outlets and Allen Event Center. This hotel is 16.6 mi (26.7 km) from Toyota Stadium and 0.6 mi (0.9 km) from Collin College.

Make yourself at home in one of the 63 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 100.00 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from June 15 to October 01.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a debit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Collin College 1 km / 0.6 mi
Franconia Brewing Company 3 km / 1.8 mi
Heard Craig Center for the Arts 3.3 km / 2 mi
Towne Lake Park 3.3 km / 2.1 mi
Cinemark North McKinney 3.4 km / 2.1 mi
Walls of Clay 3.5 km / 2.2 mi
Erwin Park Hike & Bike Trail 3.5 km / 2.2 mi
McKinney Repertory Theatre 3.6 km / 2.3 mi
Oak Hollow Golf Course 3.7 km / 2.3 mi
Collin County History Museum 3.8 km / 2.4 mi
Chestnut Square Historic Village 4.1 km / 2.6 mi
Collin County Courthouse 4.1 km / 2.6 mi
Baylor Scott & White Hospital 5.2 km / 3.2 mi
Pecan Grove Memorial Cemetery 5.8 km / 3.6 mi
Medical City McKinney 8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Gym
  • Newspapers
  • Luggage room
Show 13 more facilities & services
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Golf
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 8 m²SUI.H6-7
    SUITE AccessiblePhoto unavailable5 photos

    Comfort Suites McKinney-Allen

    SUITE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-7

    Room amenities

    • Radio
    • Fridge
    • Microwave
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 9 m²SUI.NM-5
    SUITE NON SMOKINGPhoto unavailable4 photos

    Comfort Suites McKinney-Allen

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-5

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Kitchen
    • Fridge
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 29 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Comfort Suites McKinney-Allen

    SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Microwave
    • Fridge
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDS • 1 Bedroom • 32 m²SUI.2K-1
    SUITE TWO KING BEDSPhoto unavailable5 photos

    Comfort Suites McKinney-Allen

    SUITE TWO KING BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K-1

    Room amenities

    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Centrally regulated air conditioning
    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Comfort Suites McKinney-Allen

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 29 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    Comfort Suites McKinney-Allen

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Radio
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 32 m²SUI.H6-3
    SUITE AccessiblePhoto unavailable7 photos

    Comfort Suites McKinney-Allen

    SUITE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Room amenities

    • TV
    • Radio
    • Fridge
    • Microwave
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites McKinney-Allen

7.6
Very good
974 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
7.6 /10
Location
9.2 /10
Neighborhood
8.8 /10
Amenities
7.2 /10
100 reviews shown
2/10
Poor
02 Aug 2026
Stephen
The room stunk! There was mold on the curtains & bathroom ceiling, Crust on the bathroom toilet tank and the lid. The shower was looked awful! And the room stunked like urine.
8/10
Excellent
27 Jul 2026
Robert
It’s a good hotel, clean, very good location and easy to access. Sofa bed has a thin mattress worked for one of teens. Probably not a good one for adult if planning to use for adult. Staff was friendly and attentive.
4/10
Poor
27 Jul 2026
Edelia T
Room was not very clean or the restroom they need to do a deep cleaning for sure. We will never stay in this place again first and last time.
8/10
Excellent
26 Jul 2026
Maurita
Enjoyed our stay
10/10
Exceptional
25 Jul 2026
Kristin
Very nice and helpful staff. Comfortable, and location was ideal for getting around.
8/10
Excellent
22 Jul 2026
Anthony
I would stay here again. The breakfast is limited but a nice touch for the daughter that likes to graze. It is a safe location. Great location.

Anthony from California
8/10
Excellent
15 Jul 2026
NENA
The staff was great. The only thing I'd The air conditioner in our room was not cold. I keep my room and house cold and I set it low but it did not get cold. I was not dying , but I did not have to use the covers. And the toilet was quick to clog. But the room was so big, the tv was nice. I would come back to stay, just alone of how nice big the room was.
Family_with_children
2/10
Poor
12 Jul 2026
Jason
Pictures of the room we were supposed to stay in did not match the room we got.

The room smelled like mildew. Stains on the sheets of the bed. Poor lighting. Bath tub was black from not being cleaned.

We were in the room a total of one hour and left.

The front office staff was nice. Lady said “ I would offer to get you a different room, but honestly it would not matter… all the rooms here are bad.” Even said that “ she would never stay there.”

She also said that the hotel manager would not give us a refund because that’s just how he was.

We booked there with another family because our kids were playing baseball in the area.

They also had issues. Found live roaches this morning when they were leaving.

Will never stay there again and I question whether I will book through this website again because I was told I couldn’t get a refund because I didn’t book through the hotel directly.

Terrible experience.
10/10
Exceptional
06 Jul 2026
Tommy
All exlent
10/10
Exceptional
29 Jun 2026
Miguel
Pleasant stay.
10/10
Exceptional
25 Jun 2026
Kelly
Property is very clean and quiet. Good breakfast for a hotel.
Family_with_children
10/10
Exceptional
23 Jun 2026
Kelly
The staff was very friendly. The room was very clean and well kept. The breakfast had a good variety and is a standard continental breakfast. Parking was very easy. They had a gym that was well-maintained. I have stayed here more than once and will stay again.
Self
4/10
Poor
22 Jun 2026
Jonathan
The elevator did not work. There was a very strong smell from guests smoking weed close to the entrance by the stairwell that we used to get to our room. Washer and dryer worked.
Partner
4/10
Poor
21 Jun 2026
Kandace
Single elevator that was broken. Wouldn’t accommodate someone with a recent knee surgery and was forced to take the stairs multiple times. Will not stay there again.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Jennifer
The staffs were very helpful and accommodating. Breakfast was good too, though they’re serving same breakfast everyday, it was still good. Not much to complain for an affordable price, it was worth out stay
Friends
6/10
Pleasant
12 Jun 2026
Kevin
Room smelled. Stain on center of comforter like ashtray spilled. Stained furniture would not sit and or set anything on. Cigarette burn holes in sheets. Staff was very nice. Breakfast was what was expected.
Self
10/10
Exceptional
11 Jun 2026
Kelly
I definitely will stay again.
10/10
Exceptional
08 Jun 2026
Gabe
Great location to our family in Princeton and to activities in the area.
Family_with_children
6/10
Pleasant
08 Jun 2026
Cathy
The staff was very helpful and courteous!!! The room was in need of some updates!!! Will not stay there anymore
Partner
2/10
Poor
31 May 2026
Derek M.
The dirtiest shower/bathroom I’ve ever had at a hotel. Mold on the ceiling above the shower. Dirt/crud all along where the tub met the floor, top of the shower, and shower head. Pull out couch mattress was super thin and was told there were no blankets when I asked for one for that.
Friends
2/10
Poor
25 May 2026
Denise
Bathroom was discussing, tub was brown, toilet was loose. First night we had no hot water.
10/10
Exceptional
23 Apr 2026
Kalin
Amazing.!
8/10
Excellent
22 Apr 2026
Louis
Ok
Self
10/10
Exceptional
20 Apr 2026
Noel
Good
8/10
Excellent
20 Apr 2026
Thomas
No drawers for clothes, no in room safe for valuables.
Partner
6/10
Pleasant
20 Apr 2026
Derek
Clean room, decent breakfast, but pool was damaged and closed.
Family_with_children
8/10
Excellent
08 Apr 2026
Christopher
yes
10/10
Exceptional
26 Mar 2026
kelli
Check in was amazing the Front desk lady was beyond GREAT! Will definitely use this hotel again if we travel that way again:)
2/10
Poor
22 Mar 2026
stephanie
I DO NOT recommend anybody staying at this hotel! My family and I checked in to this hotel and before we could even unpack to change I found dead roaches in the phone by the bed and around the room. When I went told the front desk lady she said there was nothing she could do and I asked for a refund and again said there was nothing she could do till her manger comes in. Well manger comes in the next day and denies my request for a refund. Yes I have pictures and showed them.
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Yvett
Immediately felt comfortable with the staff. It was my first time visiting Texas & Tabitha was the sweetest & so helpful with letting me know the traffic hours & places nearby. The other front desk helpers were so friendly as well, I wish I remembered their names. Will definitely come back when I visit again! Also, never had any problems with this hotel the whole 5 days staying here. :)
Friends
4/10
Poor
16 Mar 2026
Amy
On the bright side, the front desk, staff are very sweet, very helpful, definitely the best part of the stay. They are the one thing that the hotel got right. The bedding and the towels are clean. But not much else. Breakfast was scary with a long hair in the waffles and Gray sausage..
Family_with_children
10/10
Exceptional
14 Mar 2026
Charlene
Jeanette, front desk was total nice and sweet, very helpful and down to earth person, humble.
10/10
Exceptional
25 Feb 2026
Frank
Great location! Try Valerie’s down the street!
Self
2/10
Poor
22 Feb 2026
Kristi
The room was dirty and the carpet was stained (badly near the refrigerator). The ice machine was out of ice.
6/10
Pleasant
12 Feb 2026
Lance
Went down for breakfast at 9:15am, waited until 9:25am and went to front desk to advised all breakfast items were empty and we had not seen an employee in the area.
8/10
Excellent
08 Feb 2026
Lovina
Spacious room
10/10
Exceptional
08 Feb 2026
rick
Great location and price. Staff was awesome, check in a breeze.
Leisure Family
8/10
Excellent
30 Jan 2026
Chukwuemeka
My husband was staying close to work during winter storm. Breakfast would be great for someone working 5:30 am to 6 pm. Other than that- no complaints
8/10
Excellent
26 Jan 2026
Sharon
Clean and comfortable- but my stay was to be near work during winter storm and I had to leave around 5 am each morning - it would be nice to offer some breakfast options to go earlier.
2/10
Poor
05 Jan 2026
Woodrow
Room was dirty. Stains on floor and couch. We checked in, put our bags in the room and left for dinner. Upon coming back to the hotel and starting to settle in for the evening in became very apparent the room was filthy. At this time, we packed our bags and checked out. Found another Hotel to stay at. I would not recommend the Comfort Suites McKinney to anyone.....
10/10
Exceptional
04 Jan 2026
Jerol
The room was very clean and spacious. The checkin staff was great and the breakfast staff was wonderful. Best hotel we have stayed at for some time..
Leisure Family
2/10
Poor
02 Jan 2026
Turik
Bad service towels are dirty rooms dirty
10/10
Exceptional
31 Dec 2025
Rodney
Great stay, friendly staff.
Business Family
6/10
Pleasant
29 Dec 2025
TABITHA
Elevator a little scary, bathtub was really moldy and dirty, would only give 4 towels for 5 guniceests, breakfast was ok. Staff was sometimes nice. Wouldn't provide extra pillows or blankets. For a rather inexpensive hotel, they acted like it was a 5 star.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Judith
We have stayed at the Comfort Inn for years while visiting family. Was a little leery after reading some reviews this time but found it just the same. Basic, comfortable and incredibly convenient. Bed was good and bedding and bath were clean. The room is large with some simple furniture and accessories. The location is why we stay. Walk or very short drive to many restaurants. Used to be a walkable grocery store but closed -a Walgreen's close by. Right off the freeway with quiet back street area to drive or walk to things. Staff is nice.
Leisure Partner
6/10
Pleasant
26 Dec 2025
Amanda
The room was a bit worn and the bathroom needed an update or deep cleaning. The beds although both were large king sized, they were too hard for our backs. Maybe it was because of the special needs accommodations, but the room felt cold and not very homey.
10/10
Exceptional
25 Dec 2025
Deuard
We love the location
Leisure Partner
2/10
Poor
21 Dec 2025
Earnest
The cleaning in the rooms was terrible. My wife scribed the dirty out the tube. Staff witnessed all the soap scum of the tube were ridiculous, the curtain has blood and stains on them the rooms was not clean at all.
10/10
Exceptional
14 Dec 2025
Marcy
Quiet, clean and convenient location. The staff was very friendly. We will def stay here again!
Leisure Family
2/10
Poor
10 Dec 2025
Kati
Room was dirty staining all in bathroom and smelled bad.
8/10
Excellent
07 Dec 2025
Michael
Was good
10/10
Exceptional
02 Dec 2025
Dominique
Love this property
Very nice rooms and very clean for the most part
The window that divided the bed from the living area was very dirty
Leisure Family_with_children
8/10
Excellent
28 Nov 2025
Gary
Well, the room was nice enough, except that the bathtub was stained bad enough to possibly be off-putting to some, also, you might want to have your own pillow on hand... however, the staff was very pleasant, helpful and courteous, especially Miss Cheryl in the breakfast nook. THAT lady is like a ray of sunshine...!!!
Leisure
10/10
Exceptional
28 Nov 2025
Jim
The room was clean, the breakfast was good, all in all it was a good stay. The shower curtain had a tear nearest the shower head. That was the only thing keeping this from being a perfect stay. The folks working the desk were also great!
Self
10/10
Exceptional
19 Nov 2025
Shavohn
Clean room, friendly staff, and spacious room.
Leisure Partner
2/10
Poor
16 Nov 2025
Brian
The room wa not clean. The microwave was dirty. The refrigerator had a smashed Michaelobe beer box to level it. The gap where the lock on door was wide and had to stuff pillows around itto
Friends_and_family Family
2/10
Poor
12 Nov 2025
Rodger
Room was AWFUL ceiling was falling in gap in the door
Leisure
10/10
Exceptional
28 Oct 2025
Anthony
Good stay, clean rooms
6/10
Pleasant
19 Oct 2025
Sonya
Clean room but an older hotel. Very friendly staff at desk. Its an older hotel but was clean.
Leisure Partner
2/10
Poor
18 Oct 2025
Victoria
Did not enjoy my stay here
Leisure Family
6/10
Pleasant
13 Oct 2025
Sheila
We didn't eat breakfast. We could hardly sleep in the room because it smelled old and musty, and like stale cigarette smoke even though it was non-smoking. Our daughter has asthma and she had a horrible night. Cable box was missing from the room so we couldn't watch TV. The lady at front desk during the evening was HORRIBLY rude. We only stayed at this hotel because of a family reunion close by and others were there.
Leisure Family_with_children
2/10
Poor
13 Oct 2025
Jerome

Do not stay here, rooms very dirty

Horrible experience, the room was nasty. There was mold on the wall in the bathroom, stains on walls/curtains/ and the furniture. The couch had crumbs and residue on it. Went to the front desk to get my money back but they gave me another room for the night. The 2nd room was not much better but at least it was no mold. Canceled the 2nd night and will neve come back.
Partner
8/10
Excellent
12 Oct 2025
Debbie
Staff was nice. They accommodated my request. Parking was easy. Bed was good. Liked the lighting by the bed.
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Angie
Room was clean and staff were wonderful.
6/10
Pleasant
02 Oct 2025
Amber
It was ok
2/10
Poor
31 Aug 2025
Bradley

Gross

Staff was average but the hotel itself was gross as my pictures will show. Also smelled horrible and was really hot. They even came in while we were away during the day, even though they have signs saying they won’t unless you ask, and turned our a/c back up to 78 degrees. I had to get key cards reprogrammed twice because they both stopped working. The TV did not work and the internet was free but slow enough it was hard to watch a show without buffering. Breakfast was almost non existent.
Friends_and_family Family
10/10
Exceptional
30 Aug 2025
gary
Clean. Great stay.
4/10
Poor
27 Aug 2025
Isela
There was no parking spots in the hotel area. Had to park in the bank up front. Luckily I was going to be gone before dawn so no problem there.
Business_and_leisure Family
4/10
Poor
16 Aug 2025
Verified traveler
The pool was nasty dirty making it unusable. The toilet kept running when flushed, the tub wouldn’t drain so
Friends_and_family Family
2/10
Poor
04 Aug 2025
Rena

Disappointed

Was very disappointed in our stay at Comfort Inn & Suites. Arrived late after driving 10 hours. Room was dirty, hair in sink (not ours) and bottom of tub was dirty. Put a towel in tub to stand on to use the shower. Was too tired to go to another hotel. Very disappointed in the quality of this hotel.
Friends_and_family Family
8/10
Excellent
28 Jul 2025
Cherrah
Quality hotel for the price and location.
Business Family
2/10
Poor
28 Jul 2025
Fatimah

Would never recommend or stay here again.

The service desk guy wasn’t informative about the stay.i had to ask questions & receipt. My 1st night TV wasn’t workin and next day had to address again and offered another room which tv wasn’t workin in there also. The room was dirty tub carpet walls etc. breakfast office wasn’t good. I want compensation for the stay but they keep sayin the manager wasn’t available. Would never recommend or stay here again.
Business
8/10
Excellent
26 Jul 2025
Tyronda
Amazing staff member that gave great customer service!!
Leisure Family_with_children
6/10
Pleasant
25 Jul 2025
Marnie
The property was clean and the staff was nice. We had 2 rooms. Both had broken bathroom doors that wouldn’t close properly. The rooms never got cool enough.
Leisure Family
4/10
Poor
14 Jul 2025
Tracey
The pool was filthy dirty that we refused to swim in it. Many homeless people walking all around. Didn't feel safe.The breakfast was not good. The servers there did not keep the food stocked for all the people in there. They had me prepay for my stay the rate that was quoted online. When I checked out there was an extra charge $150.00 on my credit card that I didn't approve of. When asked about it I was told I had to speak to the manager when he came in later. I had to leave for the airport and my issue was not resolved.
Business_and_leisure Self
8/10
Excellent
05 Jul 2025
Philip E
We liked the staff most of all :)
Leisure Family
10/10
Exceptional
04 Jul 2025
Verified traveler

Will Stay Again

Great stay! Staff was friendly and helpful. Room had plenty of space. We will stay here again when we are in the area.
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Melissa
.
Friends_and_family Family
10/10
Exceptional
23 Jun 2025
Micki
This was our second stay at this location and they were exceptional. I will continue to stay with your hotel.
Leisure Family
6/10
Pleasant
17 Jun 2025
Benjamen
It was adequate for the orice. AC did work great. Not very clean.
2/10
Poor
15 Jun 2025
Lotta Audrey
The room smell so bad and tub and refrigerator was so dirty
Business
6/10
Pleasant
01 Jun 2025
Adam
Strong cleaning agent in the room which made my wife nauseous. The tub shower wouldn’t drain the second night and remained clogged in the morning. Infrastructure was old, including an elevator button that was cracked.
Business_and_leisure Family_with_children
10/10
Exceptional
26 May 2025
Jimmie
Property was in very good condition and looked well maintained.
Leisure Partner
2/10
Poor
26 May 2025
nathan
Property & room was quite dirty with stained furniture & carpet. Didn't even try the bed. We left.
Leisure Family
6/10
Pleasant
19 May 2025
Verified traveler

Basic for sleeping but had construction issues

There were construction issues in the room, the door was not level and you can see inside from outside the door, the drywall was messed up as if someone swung the door open too hard, the bathroom tub was dirty and the drain knob was broken. The blanket had a tear in it.
Friends_and_family Family
2/10
Poor
11 May 2025
Jennifer
Front desk was very nice but the room was very dirty. Not worth the price.
Leisure Family_with_children
10/10
Exceptional
08 May 2025
Luanna
Everything was great!
Leisure Family
6/10
Pleasant
04 Apr 2025
Timmy
It's time for an update to this property
Business Family
4/10
Poor
28 Mar 2025
Roberto

Not sure if we'll go back to stay again

Booked to rooms and both beds had blood stains on mattresses and covers. We arrived and they gave us a room that was dirty and not cleaned. Had problems with our key cards the first day we arrived. The rest of the days cant complain
Friends_and_family Family
2/10
Poor
22 Mar 2025
Ayrahel
They aren’t pet friendly as described online
Business_and_leisure Family_with_children
6/10
Pleasant
22 Mar 2025
George
Staff was very nice a.d welcoming. Just felt the facility wasnt as clean overall
Business_and_leisure Self
8/10
Excellent
20 Mar 2025
Damariss
It was quiet great staff , room was a bit dirty
Family_with_children
6/10
Pleasant
16 Mar 2025
Karen
The bathroom needs some repairs. The bathroom floor was sinking so bad it caused the toilet to tilt and the bathroom door couldn’t close.
Leisure Partner
2/10
Poor
09 Mar 2025
Michael
The room was terrible. There was rotten food in the fridge and the sheets had blood stains on them
10/10
Exceptional
09 Mar 2025
Jim
Tidy, very comfortable property. Love the shower. Easy check-in, too.
Business_and_leisure Partner
8/10
Excellent
07 Mar 2025
Randy
The property was close to many restaurants and shopping was convenient
Business Family_with_children
10/10
Exceptional
17 Feb 2025
Laura
Very helpful staff, friendly. Great breakfast and overall nice place to stay
Friends_and_family Family
8/10
Excellent
17 Feb 2025
Sequoia
Overall it was decent just wish they cleaned up a little better
4/10
Poor
31 Dec 2024
Verified traveler

Dirty rooms, mold in bathrooms, water damage

The rooms were dirty. The bathtub/ shower was moldy. Water damage on 3rd floor ceiling and 3rd floor smelled very bad.The staff was helpful and let us switch rooms but the new room wasn't much better other than the bed was clean. The bed was comfortable to sleep in but because the rooms were dirty and the 3rd floor smelled so bad, we checked out early after one night stay.
Friends_and_family Family
2/10
Poor
13 Dec 2024
Pariss
I had an absolutely terrible experience at Comfort Inn in McKinney, TX on the expressway. Shortly after checking into our room, I discovered roaches in the bathroom. Naturally, I was alarmed and immediately brought the issue to the staff’s attention. Instead of addressing the problem, they outright refused to move my family to another room or provide a refund, leaving us stuck in an uncomfortable and unsanitary situation.

When I called to follow up, the situation only worsened—I was rudely hung up on. Frustrated, I went to the front desk to try to resolve the issue in person, but to my shock, the staff (Jeanette) member there yelled at me in front of other guests. It was an incredibly humiliating and unprofessional encounter.

The combination of unclean accommodations, lack of accountability, and disrespectful treatment by the staff made this one of the worst hotel experiences I’ve ever had. I would strongly advise anyone considering staying here to look elsewhere. This level of service and cleanliness is completely unacceptable.

Location & surroundings

Comfort Suites McKinney-Allen
1590 N Central Expressway, Mckinney, United States

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Comfort Suites McKinney-Allen

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