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Sheraton McKinney Hotel

McKinney - TX · United States

1900 Gateway BoulevardView location

9.0/10Excellent1,002 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton McKinney Hotel

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Grab a bite to eat at Sweetwater Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in McKinney? This hotel has facilities measuring 7632 square feet (709 square meters), including a conference center. Free self parking is available onsite.

Make yourself at home in one of the 187 air-conditioned rooms featuring LCD televisions.

Read more about this hotelShow less

A stay at Sheraton McKinney Hotel places you in the heart of McKinney, a 3-minute drive from Medical City McKinney and 6 minutes from Allen Premium Outlets. This hotel is 3.5 mi (5.7 km) from Fairview Town Center and 4.1 mi (6.7 km) from Collin College.

Make yourself at home in one of the 187 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in McKinney? This hotel has facilities measuring 7632 square feet (709 square meters), including a conference center.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00
    • Destination fee: USD 0.53 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from April to September.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 15 per person
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Medical City McKinney 1.3 km / 0.8 mi
Towne Lake Park 2.6 km / 1.6 mi
Allen Premium Outlets 4.1 km / 2.6 mi
Fairview Town Center 4.3 km / 2.7 mi
Caboose 4.4 km / 2.7 mi
Cinemark Allen 16 4.8 km / 3 mi
Allen Event Center 4.9 km / 3 mi
The Village at Allen 4.9 km / 3 mi
Chestnut Square Historic Village 5 km / 3.1 mi
McKinney Repertory Theatre 5.3 km / 3.3 mi
Erwin Park Hike & Bike Trail 5.4 km / 3.4 mi
Collin County History Museum 5.5 km / 3.4 mi
Walls of Clay 5.6 km / 3.5 mi
Heard Craig Center for the Arts 5.7 km / 3.5 mi
Collin College 6.7 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 187
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international callsExtra charge
  • Laundry service
  • Multilingual staff
Show 24 more facilities & services
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-2

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB PREMIUMDOUBLE • CLUB PREMIUMDBL.CB-PI

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE CLUB PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Sheraton McKinney Hotel

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Extra beds on demand
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable10 photos

    Sheraton McKinney Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Central heating
    • Bathroom
    • Shower
    • Carpeted floors
    • Centrally regulated air conditioning
    • Cable TV

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Extra beds on demand
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    QUADRUPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accesible PremiumDouble or Twin • Accesible PremiumDBT.H6-PI

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    Double or Twin Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Sheraton McKinney Hotel

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton McKinney Hotel

9.0
Excellent
1,002 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
Rizvon
Mattress was firm, very good.
Family
10/10
Exceptional
22 Jun 2026
Glynn
Very nice facility! Our room was clean and inviting. Everything even smelled clean. All the employees were polite and knowledgeable. We enjoyed our stay.
Partner
10/10
Exceptional
17 Jun 2026
francisco
This hotel is amazing. It is a 4 star hotel but you feel that you are in a 5 star. I definitively will be back soon.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Lindsay
Staff was great. Hotel is a little bit older, but still very well kept.
Partner
10/10
Exceptional
31 May 2026
Michael
Very clean with a professional staff
Family
8/10
Excellent
25 May 2026
Drucilla
There was no breakfast served to our knowledge.

We left our room at 12:30pm and removed the privacy tag. Our room was not cleaned when we returned that evening.
Partner
10/10
Exceptional
24 May 2026
Leilanie
Great customer service and atmosphere was nice
Partner
10/10
Exceptional
23 May 2026
Laura
Quick check in, lovely rooms, great water pressure in the shower.
Family
2/10
Poor
21 May 2026
Mustufa
stayed at the Sheraton McKinney from May 6–9 while attending a friend’s wedding event, and unfortunately my experience was extremely disappointing.

From the very first night, I began waking up with severe allergies, skin irritation, and rashes after sleeping in the bed. By the end of the stay, I had broken out into hives multiple times each morning and night. The condition of the room and bedding appeared poorly maintained and unclean, which made the situation even worse.

For a Sheraton property, I expected a much higher standard of cleanliness and guest care. Instead of being able to enjoy the wedding weekend, I spent much of the trip uncomfortable and dealing with allergic reactions.

I hope management takes cleanliness and room inspections more seriously moving forward so future guests do not experience the same issue.
2/10
Poor
21 May 2026
Mustufa
stayed at the Sheraton McKinney from May 6–9 while attending a friend’s wedding event, and unfortunately my experience was extremely disappointing.

From the very first night, I began waking up with severe allergies, skin irritation, and rashes after sleeping in the bed. By the end of the stay, I had broken out into hives multiple times each morning and night. The condition of the room and bedding appeared poorly maintained and unclean, which made the situation even worse.

For a Sheraton property, I expected a much higher standard of cleanliness and guest care. Instead of being able to enjoy the wedding weekend, I spent much of the trip uncomfortable and dealing with allergic reactions.

I hope management takes cleanliness and room inspections more seriously moving forward so future guests do not experience the same issue.
Family_with_children
10/10
Exceptional
20 May 2026
Heather
Everything about this property was perfect for our stay as our grandson was born and had to stay in the hospital several days. Would like to say a special thanks to Kassra at the front desk for being so helpful and for keeping our little guy in his prayers. Also a shout out to Chris, Austin and Reece in the Sweetwater Bar, they were also amazing! We will definitely be back!!
2/10
Poor
25 Apr 2026
SYED
My wife fell in front of the reception because someone had dropped chocolate - staff didn’t clean up what’ was in front of them till someone got hurt, minimal empathy to help , follow up .
10/10
Exceptional
25 Apr 2026
karen
Such a friendly check-in person, it was refreshing someone actually saying good morning or goodnight.
Partner
10/10
Exceptional
22 Apr 2026
Gregory
Breakfast menu was limited but hotel was very clean.
10/10
Exceptional
14 Apr 2026
Lynda
Very clean, well maintained property, friendly staff. Stay her often when in McKinney.
Self
10/10
Exceptional
13 Apr 2026
Ronald
Large room. Great beds. Wine fridge nice touch. Plenty of seating.
Self
6/10
Pleasant
09 Apr 2026
Paula
Our bed was dirty. We didn’t notice till after we left and came back.
Partner
10/10
Exceptional
07 Apr 2026
Pamela
We stayed two nights in a Jr. Suite, and it was lovely. Spacious and quiet, even though we were close to the elevator. We were pleased overall with our stay and also added on the breakfast buffet which was nice.
Partner
8/10
Excellent
05 Apr 2026
Christy
Great place, very accommodating. Bartenders are fantastic (give them a raise) they both went over and beyond.
Friends
10/10
Exceptional
02 Apr 2026
Matthew
Check in was super simple. Room was clean and the bed was very comfortable. I love fluffy pillows. Coffee was good and super easy stay. Very happy.
Partner
10/10
Exceptional
28 Mar 2026
John
Great location. Excellent room, bar in the facility. Self park is easy.
Partner
10/10
Exceptional
28 Mar 2026
Randall
The bar was great for visiting with friends. Clean and lots of room.
Family
10/10
Exceptional
18 Mar 2026
CAROL
My daughter and I had dinner at the bar on Monday, 3/16. We were there from just after our check in (probably 7:30-8:00 pm) until after 10:00 pm. We had a very emotionally, physically, and mentally draining 10 days in McKinney and needed a break. For the time we spent at the bar, enjoying cocktails, wine, and dinner (the wings were fabulous!!!), Chris and Austin treated us like family members, allowing us an escape from a reality we never thought we would be dealing with. We would like to thank these two for the conversation and laughter. It was a much needed respite. We are truly grateful. Chris and Austin had no idea what we had been through, but delivered exactly what was needed in the moment!
10/10
Exceptional
17 Mar 2026
Vincent
An excellent experience. Staff was more than helpful and knowledgeable - superb! The most courteous and respectful we have experienced lately!

Only regret is we stayed only one night!
Partner
10/10
Exceptional
08 Mar 2026
Michelle
We stayed in the suite which was large and comfortable. We enjoyed the extra space in the bathroom.
Family
10/10
Exceptional
23 Feb 2026
John
Excellent property
Business Self
10/10
Exceptional
21 Feb 2026
Jenna
Clean room, wonderful staff
Partner
2/10
Poor
08 Feb 2026
Richard
The entire hotel has no hot water.
Leisure Family
10/10
Exceptional
06 Feb 2026
Jeff
Excellent besides no hot water. I was told in advance and elected to stay and not go elsewhere. Everything else was perfect!
10/10
Exceptional
04 Feb 2026
Sylvia
Great
10/10
Exceptional
03 Feb 2026
Bienvenido
Very good
10/10
Exceptional
30 Jan 2026
Hollie
Clean room, huge walk in shower, friendly staff
Business
10/10
Exceptional
16 Jan 2026
Athena
My husband and I had a very peaceful stay. The staff were incredibly kind and courteous. The hotel is very convenient and the snack bar came in handy, as we had forgotten to get drinks and snacks on our way back to the hotel. The room was also very tidy. We highly recommend this location and we will absolutely be back for our next trip!
Leisure Partner
10/10
Exceptional
09 Jan 2026
Kyle
Room and bar were very nice
Friends_and_family Family
6/10
Pleasant
05 Jan 2026
Bienvenido
Excellent
8/10
Excellent
31 Dec 2025
Charles
My room was clean and quiet. It was an easy process. I was interested in trying their breakfast until I saw the price tag. I was aware from the beginning it was a separate purchase. However, if a bowl of Lucky Charms cost $7 then that tells me the other options are probably priced way too high for the quality being offered.
Leisure Partner
10/10
Exceptional
30 Dec 2025
Sylvia
Great!
Friends_and_family Family
6/10
Pleasant
29 Dec 2025
George
Everyone was very courteous and the facility was nice. The rooms in particular though needed some improvement. There wasn't sufficient water pressure and, of the five nights, we only had hot water on two days. The other days, the shower water was just warm. Also, Expedia lists the breakfast fee as $15, it's $20. May not seem a lot but for three each day, it adds up.
Leisure Family
10/10
Exceptional
22 Dec 2025
Tamim
Clean room, free slippers, free robe, nice shower, good breakfast
10/10
Exceptional
15 Dec 2025
Jake
Staff was extremely helpful and courteous, room was spotless, hotel was beautiful. Wish complimentary breakfast was included but that is my only complaint.
Leisure Family
10/10
Exceptional
07 Dec 2025
Susan
Very clean and comfortable
Friends_and_family Family
10/10
Exceptional
06 Dec 2025
Rebekah
Great hotel
10/10
Exceptional
02 Dec 2025
Anthony
Clean rooms and restaurant. Touched by the staff that was extremely personable.
Was blessed with a breakfast and access to member floor. We are going to become members of The Bonvoy.
10/10
Exceptional
29 Nov 2025
Amber
Clean room kind staff. Beautifully decorated for Christmas!
Leisure Family
10/10
Exceptional
28 Nov 2025
Hai
Good service room clean 5 star
10/10
Exceptional
12 Nov 2025
melanie
Always clean and staff is courteous
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Theresa
The whole stay was very pleasant. Staff was very friendly and helpful. Room was clean and spacious.
Business_and_leisure Friends
10/10
Exceptional
30 Oct 2025
Venessa
Great, Customer Service, Clean and Great Restaurant
Leisure Self
8/10
Excellent
26 Oct 2025
Andrew
Good location. Easy to get to. Easy self parking. Comfortable room.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Aminata
Nice and beautiful hotel surrounded by restaurants
Leisure Self
8/10
Excellent
05 Oct 2025
Maheen
Clean and polite although room locks were troublesome at times
Leisure Family
10/10
Exceptional
05 Oct 2025
Jason
Very clean!
Leisure Partner
10/10
Exceptional
28 Sep 2025
Carol
None
Leisure Family
6/10
Pleasant
25 Sep 2025
Adela
Room was dirty. It was hot and so far from the elevator. I’ve stayed here 3 other times and it’s never been like this.

Bathroom was dirty, sheets smelled funny. I arrived late and check out early.
Business
10/10
Exceptional
23 Sep 2025
john

Great spot when passing through north dallas

Very friendly staff. Clean. Spacious. Great breakfast and coffee. Not your typical travel motel. Much better and more comfortable.
Partner
10/10
Exceptional
15 Sep 2025
THOMAS
Clean and quiet property
Business Partner
10/10
Exceptional
26 Aug 2025
Robert Maxim

Great place.

Great experience! Glad I stayed here, convenient, clean, and close to all of my meetings.
Business
10/10
Exceptional
24 Aug 2025
JEVON
Great and consistent
10/10
Exceptional
16 Aug 2025
Mark
Friendly staff and cleanliness
10/10
Exceptional
16 Aug 2025
Mark
Hote staff was awesome
Leisure Partner
6/10
Pleasant
16 Aug 2025
Tonia
Room is nice, but a lot of small things that went wrong made me rate as a three instead of higher.
Business Self
10/10
Exceptional
02 Aug 2025
David
Excellent
6/10
Pleasant
31 Jul 2025
Subrata
The hotel overall was decent, but their house cleaning was horrendous. They don’t clean daily , and the maids knocks once and just walks in. Luckily I had my clothes on. They don’t provide necessary toiletries.
Hotel staff are nice especially hostess at breakfast. But overall they need better maintenance.
Business
10/10
Exceptional
29 Jul 2025
Donald

Great Place to Stay!

Very nice Hotel, great location, easy access to the freeway, staff was excellent and accommodations were fantastic.
Business
8/10
Excellent
20 Jul 2025
Murad
Sweet
Leisure
10/10
Exceptional
12 Jul 2025
Andrew
Good
Business Self
10/10
Exceptional
07 Jul 2025
Amilu

Grateful

Absolutely amazing!!! My sister and I truly enjoyed our stay! Comfortable bedding! Wonderful toiletries provided!!! Staff were incredibly helpful and nice!!! I added the breakfast for 2 to the room and it did not disappoint!!! We would definitely stay here again!!!
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
JEVON
Great
10/10
Exceptional
30 Jun 2025
Verified traveler
Great stay! Clean, spacious, smelled great I the lobby. Loved that it was pet friendly
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Justo
Great hotel we will be back
10/10
Exceptional
28 Jun 2025
Ashley
Great property.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
DANIELA
Great staffing/customer service and very clean. Convenient located close to downtown McKinney and close to shopping and dining.
8/10
Excellent
21 Jun 2025
Verified traveler

Mosty fine.

Overall nice hotel. Pool is tiny and laundry is overpriced.
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
Hamid
Good hotel
Leisure Partner
10/10
Exceptional
20 Jun 2025
Howard
The only issue was the shower had a slow drain.
Friends_and_family Family
8/10
Excellent
15 Jun 2025
Jonathan
Room was clean, environment was friendly. Breakfast was sub par and cold. Otherwise great visit.
Leisure Partner
10/10
Exceptional
10 Jun 2025
Willem
Really great staff!
Leisure Self
10/10
Exceptional
08 Jun 2025
Regan
Very clean and well kept
Friends_and_family Family
6/10
Pleasant
07 Jun 2025
Dannis
We called the hotel at 9:30 am and were told that early check-in at 12:00 was approved by Jennie. When we arrived to check in at 12:30, we were told by Michael that we could not check in early. He further stated that since we made our reservation through a 3d party (Expedia) that we could not get priority. We then found Jennie and she stated that the room had been ready, but found the room had been given to someone else. The only two people at the desk were Michael and Jennie. Michael then stated that he would call when the room was ready. We left and after not received a phone call, we called at 2:15 and the room was ready. Jennie was very nice, but Michael was a jerk!
Leisure Family
10/10
Exceptional
07 Jun 2025
Kasey
The only thing missing was a charging station for electric cars.
Leisure Family
10/10
Exceptional
05 Jun 2025
Steve
Very clean. Staff was very helpful when we wanted to extend our stay.
Leisure Family
6/10
Pleasant
05 Jun 2025
Verified traveler

It’s just a average hotel

Out dated . Went to buy coffee employees didn’t know how to use new coffee machine. Which we had to pay for it. Didn’t offer complimentary coffee like other Marriot hotels that we been to .
Partner
10/10
Exceptional
04 Jun 2025
Calvin
Love it
Leisure Partner
10/10
Exceptional
04 Jun 2025
Jaye
Clean and very close to our wedding venue!!! Close to retail and restaurants!!
Friends_and_family Family
10/10
Exceptional
02 Jun 2025
Sherifdeen
Nice place. We enjoyed ourselves to the fullest
Leisure
4/10
Poor
30 May 2025
Lauren
They did not want to honor my breakfast i bought through the app. They were very rude amd condescending, even after showing my booking. KP specifically was rude to me. After that employee said he would do his best to have it figured out. I checked with a second employee later in the day who said it was taken care of - when xhexk out morning comes and i have been charged by the hotel for the breakfast again. The same person that i verified with was working so i went to him and him and the other employee working couldnt figure out how to refund. He then, without saying anything, just started to help the person behind me. When he finished with them he came back to me and eventually figured it out. Very rude staff. The food/view/beds/rooms were great. Pool was very dirty. Overall rude interactions.
Business_and_leisure Family
10/10
Exceptional
15 May 2025
Tammy
Love this hotel, staff is amazing. Hotel and rooms are clean and very nice.
Leisure Partner
8/10
Excellent
15 May 2025
Nathan
Thanks
10/10
Exceptional
13 May 2025
Robert
Very clean!!
Business Partner
10/10
Exceptional
03 May 2025
Jenna
This was our 2nd time staying here and we just love it. Everyone is so nice, the rooms are so clean, and its quiet.
Leisure Partner
8/10
Excellent
02 May 2025
Jan
Quite, clean room with comfortable beds.
Leisure
8/10
Excellent
27 Apr 2025
Usha
We stayed two days to attend my niece’s wedding. Not just me we booked about 10 rooms. We didn’t get hot water on Friday but rest are good.
Friends_and_family Family
8/10
Excellent
27 Apr 2025
John

Not great but still good.

My room lacked a few supplies normally there. Bed was excellent. Room is good size. All in all id stay again.
Friends_and_family Friends
6/10
Pleasant
13 Apr 2025
Shawn

No internet or information!

There was an issue with getting into our rooms which was OK but then we noticed that people who came in after us were getting their rooms before we did. Two of us asked about the rooms and finally one of our party went to the desk and confronted them about the room and one appeared. I was never able to use the internet. My only choice was MarriottBonvoy but it wasn’t a secure network and wasn’t the guest one. There was no phone in the room. OK I get it, but there was no information about the hotel or phone numbers. Very frustrating. I couldn’t search for restaurants or look at emails. Again frustrating. I had a problem with the blow dryer and requested a new one. I was told one would be brought to my room. It never came. I was able to figure out why the previous one stopped working and fixed the problem. I was not overly impressed.
Friends_and_family Family
10/10
Exceptional
07 Apr 2025
Jenna
It was so beautiful and nice! Very clean! We walked in the front doors and you could smell the cleanliness!
Leisure Partner
10/10
Exceptional
22 Mar 2025
Shayla
Very nice hotel! Very clean and the staff was amazing!
Leisure Family_with_children
10/10
Exceptional
16 Mar 2025
Mary
Love!!
Family
2/10
Poor
11 Mar 2025
Sanjay
i forgot my credit card and they refused to honor my reservations
10/10
Exceptional
09 Mar 2025
Marisa
Check in was easy. Start was nice
10/10
Exceptional
03 Mar 2025
Oscar
Very comfortable, clean property & room very comfortable. Excellent value.
Arrival signage for the property, reception & parking is TERRIBLE; virtually non-existent! Especially for evening arrival.
Leisure Self

Location & surroundings

Sheraton McKinney Hotel
1900 Gateway Boulevard, Mckinney, United States

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Sheraton McKinney Hotel

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