Name: Home2 Suites By Hilton North Plano Hwy 75
Address: 3525 Premier Dr United States, Dallas, US

10/10

Exceptional

28 Jul 2026

Jeanna

The hotel is very clean and quiet. Staff was nice. Great location and easy to accesz.

10/10

Exceptional

24 Jul 2026

Samuel

Clean room staff grest breakfast

10/10

Exceptional

21 Jul 2026

Brandi

Great experience, atmosphere was clean/friendly. Overall good stay! Thank you

Family_with_children

6/10

Pleasant

16 Jul 2026

Tony

Clearly a pet friendly room as my couch smelled of dog.
Breakfast was hit and miss with everything being 'in stock'... Staff looked perturbed to fill things that were empty.
Generally ok. I spent the bulk of my time st a work conference, not in the room- thankfully.

Self

10/10

Exceptional

16 Jul 2026

Veronica

Great staff, good location for our baseball tournament locations. The room was perfect for us, comfy beds, great breakfast, and helpful staff. So pleased with our stay, we will definitely be going back.
Thank you Ryan for your help and kindness.

Family_with_children

10/10

Exceptional

13 Jul 2026

Dennese

I would stay there again

2/10

Poor

13 Jul 2026

Aravindakumar

Expedia allowed us to book a room with two queen beds; however, upon arrival, we found that the hotel no longer offers this room type. Unfortunately, the property had completed an upgrade about a year ago, but Expedia's listing appears not to have been updated to reflect this change. As a result, the accommodation provided did not match our reservation, which caused significant inconvenience and discomfort during our stay.

Family_with_children

8/10

Excellent

13 Jul 2026

Le

Good

Self

10/10

Exceptional

12 Jul 2026

Jennifer

Clean, friendly helpful staff, good breakfast, pet friendly. Enjoyed the bedroom - ample room.

Family_with_children

10/10

Exceptional

12 Jul 2026

LaQuintun

Very clean and well maintained hotel I’ve been to. Staff was amazing. Will be back one day

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Jahlil

Very friendly staff, felt like a temporary apartment.

Partner

10/10

Exceptional

03 Jul 2026

Olanrewaju Oluwaseun

The pictures online don't do it justice.
The room I was lodged in was so cozy, spanking clean and I had the most relaxing 2 nights Ive had in a long while.

David was charming, pleasant and welcoming. He went over and beyond to see to my inquiries and requests.

The amenities worked as they should.
Just very impressed with everything.
Will certainly book here on my next getaway.

Self

10/10

Exceptional

02 Jul 2026

Dashona

great place

Self

4/10

Poor

28 Jun 2026

LaShanda

I liked that the hotel was within walking distance to restaurants. The staff were nice. I did not like the room. We stayed in room 202. The couch was horrendous. The bathtub had cracks. Wallpaper was coming off the bathroom wall. There was a sock left in the closet area by a previous guest. There was no stove top. For $500 for 3 nights, I was unimpressed.

Partner

10/10

Exceptional

28 Jun 2026

April

Clean room. Great breakfast . Helpful staff

Self

10/10

Exceptional

25 Jun 2026

Jessica

We were in town for a sports tournament and needed a larger hotel room to accommodate us for several days. Our room was very clean and provided several amenities during our stay. Everything from bathroom toiletries to also providing the kitchenette dishwashing soaps. Also appreciated the hotel washer and dryer located downstairs for quick uniform washes.

The hotel was also nearby several restaurants as well as our tournament locations.

The hotel staff were also very friendly and professional during our stay. Each person had a smile on their face and didn’t mind assisting with questions or recommendations.

Family_with_children

10/10

Exceptional

23 Jun 2026

Pedro

Regular breakfast

Self

8/10

Excellent

20 Jun 2026

Lori

Clean, quiet and well stocked.

Self

4/10

Poor

19 Jun 2026

Munawar

Came to Dallas area for a weekend wedding. Stayed here for 3 nights. Total of approx. 24 family members staying in this hotel. Very basic hotel.
They initially mixed my room and gave us someone else's room. Fortunately it was one my brother booked and he did not mind taking the room after we had already settled down.
Then we did not receive the room we booked and paid for and was told the manager had been trying to reach me to let me know a 2 queen bed room was unavailable. I asked when they tried reaching me, I was told \"we'll find out\" and never heard back. Although I was given a larger room- just more square footage, i still required additional sleeping space for my family as this room was 1 queen and sofa bed and had to request a roll away bed (additional $25/day charge).
Room carpets were visibly dirty. When we first entered the bathroom there was a huge cockroch beside the toilet.
They offered free breakfast but we did not have any as was very bare bones.
Needless to say we won't be staying here on future trips.

Family_with_children

10/10

Exceptional

04 Jun 2026

Hossay

Nice and clean hotel

Family_with_children

10/10

Exceptional

01 Jun 2026

Robert

Great location with lots of restaurants

Business

10/10

Exceptional

31 May 2026

Henry

Great customer service I would definitely be back

Partner

10/10

Exceptional

26 May 2026

Janet

Great! Best place I've stayed thus far. My favorite at

6/10

Pleasant

25 May 2026

Mohammad

Not cleaned staff was not friendly no front desk person available mushy smell in the room pillows were very worn out and there was no shower gel available.
Not happy

Partner

10/10

Exceptional

24 May 2026

Cathie

Comfortable-even pull out sofa. Roomy and versatile with tables and seating possibilities. Accomodating, personable check-in staff who was a delight!

Partner

10/10

Exceptional

22 May 2026

Patrick

Had a great stay

10/10

Exceptional

22 May 2026

Robert

Great place

6/10

Pleasant

19 May 2026

Marci Lee

It was good the first two days , then one of the waffle irons was dirty and one guy was using the other one to make two waffles and I couldn't get to it.
then there was no beer glasses in the afternoon. no one seemed to care

Self

8/10

Excellent

16 May 2026

Terrie

The staff is very helpful and very nice. The rooms are not well lit but the room is nice. The parking lot is not well supervised.

Self

10/10

Exceptional

13 May 2026

Utopia

The Staff are all very nice and professional. Rooms are in excellent condition and equipped with everything you need. Breakfast is delicious and fresh.

Family

10/10

Exceptional

11 May 2026

Eren

You can actually fit a family with 2 kids easily into queen suite. Nice area, friendly staff, clean rooms, tasteful coffee and tea options, ok breakfast. Overall it was a really nice stay I enjoyed. Will definitely stay here again. Highly recommend it especially for long term stay.

10/10

Exceptional

11 May 2026

Eren

It was just as promised. Clean room, friendly staff, good breakfast. Will stay here again especially for long term.

It is missing couple of amenities, compared to other places I stayed such as Echo suites by wyndham in Plano/Richardson. Which has bed bugs, cops waking you up 6 by mistake. Waking up to fire alarm at 3. Your room number announced publicy during checkin, and in case anybody forgot, or did not hear it. Room no will be announced publicy couple of times. Aren’t you the white boy staying in 332.

10/10

Exceptional

11 May 2026

Eren

Clean property, friendly staff. Definitely will stay here again.

ESPECIALLY

After staying in Echo suites by Wyndham Plano/Richardson. And getting infested with bugs, throwing away my 400$ worth of luggage. And management in Echo suites simply denied their existence.

Home2 suites is all perfect and if there is a problem. There are people actually concerned and willing to help. In typical Hilton fashion.

Self

6/10

Pleasant

10 May 2026

Samantha

We stayed here recently and had a mixed experience. When we arrived late on our check-in day, there was no one at the front desk. We waited in the lobby and called multiple times for about 25 minutes before anyone came out. We later found out the nighttime attendant had been asleep, which was frustrating after a long day of travel.

The breakfast buffet was great and definitely one of the highlights of our stay. However, the lobby was noticeably dirty over the weekend and did not seem well maintained.

We also had an issue with the blackout blind in our room being broken for our entire stay. We informed staff right away, but unfortunately it was never fixed.

Overall, there were some positives, but the lack of responsiveness and maintenance issues made the stay disappointing.

Family_with_children

6/10

Pleasant

08 May 2026

sokear

When we checked in, the first room we were given was not cleaned. Notified the staff who were very helpful and polite. The 2nd room was cleaned but their was an odor in the room but we didn’t complain because our stay was short. Probably will not stay at this location again.

Partner

10/10

Exceptional

06 May 2026

Darla

It was so clean and the staff were so helpful

Friends_and_family Family

6/10

Pleasant

04 May 2026

shukbing

We checked in around 11:30pm, after a long drive and was too tired to inspect the room before going to bed. We did notice the ironing board being out, with the iron on top of it. The bed was made very strange, with a mattress protector between the sheets(there's another mattress protector under the bottom sheet). We were too tired to bother and slept on the bottm sheet, under the first mattress protector, which made for a wakeful night due to the warmth.
The next morning, we were waking up by housekeeping before 8, that came by to ask if the room was properly cleaned.
Afterwards, we noticed that one bathtowel was already draped, untidily on the shower door.
We found out at checkout that we were given a room that was marked not ready for checking in. I would not likely book at that hotel again

Friends_and_family Family

10/10

Exceptional

04 May 2026

Yumna

Breakfast is ok, nothing special. Kitchen had what I needed.

Self

10/10

Exceptional

03 May 2026

Janet

This was the best stay I've ever had! The hotel was clean, well maintained and very inviting. The staff was very nice and helpful. The only downside I had was when you ask for extra pillows or towels they don't bring them to your door. You have to go to the front desk and get them yourself which is quite odd. I was willing to compromise no big deal. The one thing that really bothered me was the housekeepers. They were nice but they came into my room while I was gone without permission. I kept the do not disturb sign on but they came into my room anyway. Didn't clean anything or pick up anything just left the light on. The second time they came into my room without permission they took the clean towels we just got from the front desk out of our room without asking and left the light on. Why are you in my room if I didn't request for you to enter?! That was very rude and disrespectful to say the least. Other than that it was a great stay. The breakfast was basically the same everyday but it was delicious. Would definitely come back again.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Tonesha

Clean, quiet, friendly staff. We'll definitely stay here again.

Partner

10/10

Exceptional

27 Apr 2026

Mariana

We were here for 4 nights. We enjoyed our stay. Breakfast was delicious, the staff was always helpful and the room was perfect! We also received a good price. Definitely recommend to choose Home2Suites for your stay!

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Rosalie Leleo

check-in was great and staff were friendly and helpful. I reserved a room for 2 adults and 2 children and there were only towels for 2 guest so I had to get more. The shower accessories , the shower gel mainly that are attached to dispenser in the shower was empty, which really wasn't an issue for me since I usually take my own, but my grandaughter said she she used the shampoo which was ok. The room was clean and very roomy and the breakfast had everything you need. I like that its animal friendly but all the outside poop bag stations had no bags and the garbage can for used bags where both everflowed. Overall it was a good stay and will use again.

6/10

Pleasant

26 Apr 2026

Corey

Yes

8/10

Excellent

26 Apr 2026

Damon

Great experience. Love the Hilton brand.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Anita

was only there 1 night. did not use kitchen.

Self

10/10

Exceptional

24 Apr 2026

Layla

Great 2 night stay. Clean, modern, and, good breakfast. Will stay in the future.

Partner

10/10

Exceptional

24 Apr 2026

diana

Our stay was very comfortable. The bed was great. The staff was super friendly. It has a full size fridge sink and microwave. I would definitely recommend. Was our first time in a home 2 will be looking for these during our getaways.

Partner

10/10

Exceptional

22 Apr 2026

Adrian

Good

10/10

Exceptional

20 Apr 2026

Jagadish

good

10/10

Exceptional

20 Apr 2026

IYABO

Everything was perfect including the staff

Partner

8/10

Excellent

16 Apr 2026

Ahmad

If you need specific conditions, this is not the place for you. They do not appear to try helping the guests with special needs. I requested first floor room due to the need for carrying dialysis equipment for my wife. Instead they placed us on 4th floor very far from the elevator. I was told they could not place us in a first floor room due to the type of room purchase from Orbitz.

10/10

Exceptional

13 Apr 2026

Tane

The room and amenities were great for the price. Our room was spacious and perfect for our long weekend of Cheer competitions. Breakfast was out on time and saved us tons of $ having to eat out. We even had an issue that our TV was only playing sound, no picture. The staff came late at night to swap out TVs for us. We will definitely be back!

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Fidel

Very comfortable i will stay again. Hotel was clean,
bright well lit hall to rooms good breakfast. Very friendly staff

Partner

10/10

Exceptional

10 Apr 2026

Janet

The room was lovely, spacious and fully furnished for a long stay. The staff was magnificent, even helping me get my cat out from under the bed :)

Pet

8/10

Excellent

10 Apr 2026

john

Overall good stay would stay there again. Breakfast is not really a while, but it is what it is.

Family

10/10

Exceptional

09 Apr 2026

Cristaluz

Location was accessible to a major highway, close to different stores. Room was neat and clean and staff was great.

Family_with_children

2/10

Poor

08 Apr 2026

Syedasara

Here’s a polished version under 1500 words (and still strong, clear, and professional):

⸻

Our first experience at this hotel was extremely disappointing. The front desk employee, Nathan, was rude, dismissive, and behaved in a way that felt discriminatory.

We arrived after 2:00 AM and waited patiently while he spoke with another guest for over 15 minutes. When it was finally our turn, our card kept getting declined for the deposit. We later learned this was due to the system being in audit mode, but he never explained that. Instead, he told us to “bring a working card or leave the property.” When we calmly expressed that he was being rude and that we were a respectful family, he responded with, “Oh yeah? Try me,” and then laughed about the situation with another guest in front of us.

After contacting our credit card company, we were told there were no transaction attempts showing. When we asked to try again, he suddenly changed his tone and proceeded with check-in — something he could have handled properly from the beginning without disrespect.

The next morning, the GM apologized and promised to make it right, but no meaningful follow-up or proper resolution was provided beyond a few Hilton points, despite being told we would receive a callback and reimbursement of some sort but nothing was done about it.

Overall, this experience was unprofessional, disrespectful, and unacceptable.

Family_with_children

10/10

Exceptional

05 Apr 2026

Briana

Our stay was great! The a/c worked amazing! Able to have late check out as we didn’t get in until late and had to be up early. But was able to come back and get some rest before check out. The only thing was the pillows were very flat and almost lifeless. But was perfect for everything else.

Family_with_children

10/10

Exceptional

31 Mar 2026

Dr. Allegra

Excellent property. Clean, friendly and helpful staff, great breakfast, free parking, and super location near lots of restaurants and stores. I would definitely stay there again without hesitation.

10/10

Exceptional

29 Mar 2026

Tenecca

Phenomenal

Partner

4/10

Poor

29 Mar 2026

Wendi

Booked a room with 2 queen beds online. There are NO rooms in the hotel with 2 beds. Room was okay, bathroom was not super clean. No bedding or pillows for pull out couch in the room. Breakfast was a joke, pre-made frozen egg patties, taco seasoned sausage patties, hard biscuits. Would not stay here again.

Family

10/10

Exceptional

28 Mar 2026

Shawna

Everything was great! 6am breakfast was very convenient before work. Would definitely recommend

10/10

Exceptional

28 Mar 2026

Mark

Great

Business

10/10

Exceptional

27 Mar 2026

Ashlee

Everything was great!

8/10

Excellent

22 Mar 2026

Keri

Great location. Lots of restaurants in walking distance. Quiet. Cool. Parking was good. Staff was very nice.

Partner

8/10

Excellent

19 Mar 2026

Jamesha

Room was clean , Staff was nice and attentive. Overall the property was great !

Self

10/10

Exceptional

18 Mar 2026

Holly

Great stay

Self

10/10

Exceptional

16 Mar 2026

Wander II

Good

8/10

Excellent

13 Mar 2026

Rachelle

The breakfast was a little overcooked. For ny liking. The iverall hotel was clean and nice

10/10

Exceptional

05 Mar 2026

dung

the breakfast is very delicious and the room is very clean

Partner

6/10

Pleasant

04 Mar 2026

Candace

The pillows for pullout couch were yellow, there wasn't a fitted sheet and there was exposed sheetrock in bathroom trim work.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Carolyn

I'll stay with great hotel was clean breakfast was good all of the staff was very nice especially the General manager Ariel and the AGM Katlyn , Tina and the 2 night auditors.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Carolyn

The stay was phenomenal. Everybody is so nice and accommodating.Hotel was very clean and breakfast was good.I love the fact that they have a 24 hour laundry room and a gym and the cucumber water is very refreshing

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Lina

I love the staff there

10/10

Exceptional

24 Feb 2026

Carolyn

Our stay was phenomenal.Everybody was nice.Great breakfast.Clean rooms friendly staff. If u are looking for somewhere stay while your in town or have a short trip or long trip this is the place.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Midori

Hottel was clean and modern looking. Very good staff.
The room was apartment like with full refrigerator. Microwave, extra sink with food disposer.
Nice free breakfast selection
Good price. Would use again

Leisure Family

10/10

Exceptional

20 Jan 2026

Royce

Nothing was super special but everything was good. Check in quick and easy and young lady esscvery nice. Everything was clean.

Leisure Family

10/10

Exceptional

11 Jan 2026

Chelsie

Clean, inviting, easy parking. Friendly staff, CANT WAIT to come back.

Friends_and_family Family

2/10

Poor

07 Jan 2026

Kevin

Travelocity took my money because I chose the wrong check in date and wasn’t able to change it. I am very disappointed and wouldn’t recommend you people to anyone you could at least gave me credit for a later time to use true room I was charged for and wasn’t able to use

10/10

Exceptional

06 Jan 2026

Rhonda

This was a very nice place with modern amenities and it was very convenient to everything I needed and very convenient to the highway.

Leisure Family

8/10

Excellent

05 Jan 2026

richard

The outlets in kitchen didnt work. The bathroom isn't made for makeup. The mirror lights are dim. Needs movable lighted makeup mirror.

6/10

Pleasant

25 Dec 2025

Nancy

When we arrived at breakfast it was 8:45AM there was very little left so we went for coffee which was also empty. We waited ten minutes for coffee and then asked if they were bringing more food out. The manager on duty came over and blunted told us the breakfast was closed at 9:00. Not we are sorry or anything like that. What was left at the Buffett when we arrived were dirty and empty serving plates. We asked for a couple of muffins and were told they were all gone.

Leisure Partner

8/10

Excellent

20 Dec 2025

Donna

Clean room and good customer service

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Erika

Very nice room

Partner

8/10

Excellent

10 Dec 2025

Anthony

Staff was very accommodating

Leisure Family_with_children

10/10

Exceptional

22 Nov 2025

alex

Service desk is on top of their game!

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

David

Friendly staff, good breakfast, clean room. Comfortable bed. Safe area.

6/10

Pleasant

14 Nov 2025

Debbie

Several things went wrong. Key enter into room went out. They had to replace the whole system on the door and of course I was stuck on the outside with all my stuff inside the room. This happened before I unpacked and had to be at my appointment in a couple of hours. No bottom cushions on the couch, had to sit on the other back cushion. Asked about it and they said it was not suppose to have any. Ice machine on my floor did not work and told them about that too. I like staying at home 2 home, but this time it was a mess.

10/10

Exceptional

12 Nov 2025

David

CLEAN ROOM AND STAFF COURTEOUS

Leisure Self

10/10

Exceptional

04 Nov 2025

Johnathan

Good price.

8/10

Excellent

31 Oct 2025

Jo-Dann

The staff were very personable and courteous. And the location was very convenient during our stay.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Donna

Climate comfortable

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Michele

Clean room and grounds, attentive staff,quiet and comfortable

Leisure Self

10/10

Exceptional

19 Oct 2025

Angela

It was great.

Friends_and_family Family

8/10

Excellent

18 Oct 2025

daniel

Cleanliness

Leisure

10/10

Exceptional

16 Oct 2025

Kim

The gentleman at the front desk was great, very friendly and quick to get me to my room.
The room was quite the disappointment. It appeared clean but stains on the carpet, bathroom needs updating and shower caulking was peeling and moldy. We have stayed at a Home2 Suites in Lubbock TX and it was fabulous. A lot of tender loving care needs to go into updating and maintaining the Plano Home2 Suite place. The food was a real disappointment as well.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Lisa

Friendly staff quick check in quiet

Partner

10/10

Exceptional

22 Sep 2025

Marisa

I really liked this stay. It was a home away from home. The check in was not fussy at all and they had a convenient luggage cart to help me get my things in my room. The room was nice and well lit with amenities that were just right. The shower was clean and had great water pressure. I would definitely stay again.

Business Self

10/10

Exceptional

21 Sep 2025

Thomas

The property was clean and quiet. There was a good German restaurant across the parking lot

Leisure Partner

10/10

Exceptional

13 Sep 2025

Gerardo

Great relaxation.

It was the first time staying at this brand of hotel & I was amazed on how great it was. Customer service was awesome, the area was great as restaurants were walking distances, the parking area was well lit & the room was amazing. Very clean & well kept. The breakfast was great & will definately be staying at more of this brand hotel.

Friends_and_family Family