Name: AG Hotels Antalya
Address: aspendos bulvari no 27 a muratpaşa antalya, 27, Antalya, 07300, TR

2/10

Poor

25 Jun 2026

Afsaneh

When I made my reservation on Hotels.com, it said service dogs are allowed, but when we got to the hotel, the manager started arguing that my service dog wasn't allowed. After half an hour fighting over this issue, he finally agreed to let us stay, but he warned us that if my dog barks even once, they will ask us to leave. The manager said that we have to discuss this issue with Hotel.com. I was very disappointed with the way they treated us. They ruined my two-day stay in Antalya.

2/10

Poor

13 Jun 2026

Miles

it was absolutely disgusting dirty stains everywhere and the staff so rude

Family_with_children

2/10

Poor

13 Jun 2026

Gerald

They are a scam!! The room is filthy and the window on the 7th room was hanging off and there’s no way to actually lock your door and the furniture is filthy and stained and they refused to give me a refund!! DO NOT STAY HERE!!!

Family_with_children

6/10

Pleasant

18 May 2026

Sham

Unit 207 was quite small and the bed was on a low concrete platform so made it difficult to get in and out. The door lock is a magnetic, there is no manual unlook, so what happens if there is a power failure? Can the unit be opened from the inside if there is a power failure. It is extremely had to get into the underground parking lot. It is a single lane and very steep so it is hard to see if someone else trying to come the other way at the same time. My car had difficulty getting out of the parking lot. The engine kept stalling trying to get up the incline, the tires kept spinning etc. It as a horrible experience

Partner

8/10

Excellent

14 May 2026

Lisa

The room was very clean, the bed was superb! The shower with great pressure, even better than the Hilton. Most of the staff very helpful but sometimes the language barrier became an issue for sign language. Wifi was horrible, most times didn't have any or very slow. The breakfast was minimal but a little more than just cereal, and you had to pay for any drink except coffee during breakfast hours. The menu after breakfast was very good, again most times pointing and sign language needed to ask or convey diet changes in the order. The manager works nights and was so wonderful, very helpful with bags and anything needed, I felt he was the hotel, he made it very comfortable and welcoming.

Partner

6/10

Pleasant

08 Mar 2026

Lauren

Hotel was asthetically pleasing… but the room was so hot I had a bathtub room I asked reception about aircon they said no aircon in March & so i had to open the window which I usually wouldn’t mind but the hotel is on a dual carriage way it was sooo noisy & the other rooms you can here everything (alI the rooms are very close together could here someone constantly in & out doors opening & shutting) I had the worst nights sleep the 2nd was better as I left the windows open all day so room was cooler! This was the 2nd hotel I stayed at on my trip luckily I only booked 2 days here as it was a little far out so I went back to the hotel i previously stayed at but it is aesthetically pleasing & smells lovely in there

Self

4/10

Poor

18 Feb 2026

Qais

The stay was disappointing mainly due to constant noise in the room. There was a lot of noise from outside.

Family_with_children

10/10

Exceptional

08 Feb 2026

Asif

Very convenient location. Opposite the Train / Metro stop .
Buses stop on the road.
Handy to reach old town in 10 mins ride . Still enjoying a central location
Very NICE STAFF
VERY GOOD RESTAURANT ON SITE

Business_and_leisure Partner

6/10

Pleasant

14 Dec 2025

Stephen

The hotel decor was Scandi inspired and very clean.We only had one evening meal in the restaurant and we found it to be very good we had breakfast 2 mornings plenty of choice well prepared and well presented set us up for the day. The best thing about the hotel was the staff,very, very helpful, all were polite and courteous the staff made our stay. The worst thing about the hotel was the road noise our room was on the front of the hotel, the road is extremely busy and a main tram route through the city, the noise was constant. I am sorry to say that however much I appreciated the excellent staff I would not stay at the hotel again 2 sleepless nights were more than enough.

Leisure Partner

6/10

Pleasant

10 Dec 2025

chan

staff, no complimentary breakfast

Leisure Partner

10/10

Exceptional

10 Nov 2025

daniel

Room was small but everyrhing you need.staff were very polite and very helpful.
I think this is the 3rd or 4th tume i have been here.youtube in every room so perfect,and as i was going to the Attelia dentist it was absolutely perfect..less than 1 minute walk.

8/10

Excellent

01 Nov 2025

Abhimanyu

Tramway is very easily available.

6/10

Pleasant

22 Oct 2025

Hsin

Wish more cleaner

8/10

Excellent

06 Oct 2025

Brogan

Parking was easy and secure. The hotel was really dark however and hard to see sometimes in communal areas.

Friends_and_family Friends

4/10

Poor

28 Sep 2025

Mohammed

For a 4 star, cleaning rooms is expected daily.
It is done every 3 days.
Stayed for 7 days and the breakfast. Terrible.
Only few items and same every day.

No lounge area.
One dining area for breakfast. Lunch. & dinner.

Hotel facilities not great.
Staff ok.

Business_and_leisure Friends

4/10

Poor

20 Sep 2025

Rana

The room was really small

Leisure Family

6/10

Pleasant

18 Sep 2025

Begum

Room service was not available

Leisure Self

2/10

Poor

01 Sep 2025

Emrah

We booked Suite Room with Terrace room it was totally different than the picture in the picture looked huge but turn up small darkroom and it was very dirty dust were everywhere the bed sofa there was lot of was rubbish underneath no ironing board there no iron booked for 2 night we stayed one night and then we checked out and went to different hotel.

I went to the reception to complain all they did that you removed us to a different room which was next to it and it was similar, and because we couldn’t get our money back, we had to stay for a night.

Self

6/10

Pleasant

31 Aug 2025

Dhafer

I really enjoyed my trip to Antalya, and AG Hotel was definitely a good choice. The breakfast was great, the location convenient, and I liked the overall design. However, it was not very safe for our son, as he injured himself multiple times on the sharp edge of the concrete bedside, which was not covered. The hotel manager was very helpful and attentive during check-out, and he was genuinely interested in our feedback. Overall, the stay was good, but some finishing improvements are needed. Also, the corridor on my floor did not have air conditioning, which made it uncomfortable.

Leisure Family_with_children

8/10

Excellent

11 Aug 2025

Ayesha

Great deco and interior design, but you can hear the traffic outside all the time. AC does not work the best either. There is a smell in the sewer.

4/10

Poor

23 Jul 2025

Adel

Unfortunately, the experience was disappointing

•Cleanliness: There was hair on the bed and a dirty blanket stored on the upper shelves, clearly used by previous guests.
•Comfort: The room was very small, the air conditioning was weak, and the door was old and worn out.
•Noise: There was constant noise from the tram and cars, especially in apartment 413. The sound insulation was extremely poor — almost nonexistent.
•Other Issues: The TV was tilted and poorly mounted.

I do not recommend staying here.

Partner

10/10

Exceptional

13 Jul 2025

SYED ASIM

Excellent Hotel!

Leisure Family

6/10

Pleasant

29 Jun 2025

Michelle

Not sure I would return

Nice hotel, aesthetically. Conveniently located for everything with tram to airport and shopping/sights on doorstep for just 70p per journey. Bed and pillows uncomfortable, room was on busy highway with tram and cars, etc., so lots of traffic noise 24 hours, no chance of a peaceful lie in. Breakfast buffet wasn’t much and basically the same thing every day. Overly swept Apple juice only. Restaurant choice wasn’t much and tagliatelle overcooked with no cheese taste, I could not eat. AC on but room still very hot

Partner

6/10

Pleasant

08 Jun 2025

Babak

No frill hotel for the money it wasn’t super clean, but it was OK. Parking was a challenge. Very small garage tough for big cars. The rooms are hot and if you don’t leave your key in the slot for electricity while you’re not in the room, it shuts down that’s why it’s hot

Leisure Family

6/10

Pleasant

21 Apr 2025

Anoud

Definitely not soundproof

Akthough they greet you eith a smile, when i asked for mybtrash to be emptied , i was told that it wasnt his job. ( of course, i knew it wasnt, but perhaps ask someone else to do it). The floors are very cold( no carpet). I was there for 11 days. Best feature, its a walk away from the tram and several stores around the corner. Pharmacy is in the back of the property. Hosekeepung team is quite delightful.
It is NOT sound proof. No balcony. I was able to hear my neighbor snore.
Location is good, everything is a quick tram ride ( including the airport).
Its not a bad place, just a bit too cold, stoned for me. Fyi: no smoking allowed , if you smoke ( like my husband) you must go all the way outside.
Good luck.

Partner

10/10

Exceptional

26 Mar 2025

Verified traveler

Great

Great stay here recovering from surgery, hotel staff friendly and efficient,

Self

8/10

Excellent

12 Feb 2025

John

Great hotel convenient location

Beautiful hotel - very modern and chique - good size room and great bathroom with a good shower. Convenient location close to the tram and bus stops with regular service to the airport or the otogar.

Friends_and_family Friends

10/10

Exceptional

18 Nov 2024

Peaches

Beautiful hotel

Incredible hotel with a beautiful aesthetic

Partner

10/10

Exceptional

13 Nov 2024

andrew

Nice hotel

A very modern hotel with great \"Skandi\" styling.
Excellent staff who really do try thier best to help you out.
Its a little dated and needs a little touch up, a few chipped paint issues and broken stools, the cleaning staff are quite small so miss the dust in the high areas.
Issues with air conditioning as in turkey they prefer to have hot bedrooms in winter months, why each room isnt seperate to choose i didnt understand.
DONT stay in the 11/12/13/14 numbered rooms as they are south facing and get sunlight all day and heat the rooms up unbearably. They also face the VERY busy road.

8/10

Excellent

04 Nov 2024

Deeana

It’s too dark and room was very small

Leisure Family

2/10

Poor

21 Oct 2024

Lana

DO. NOT. STAY. HERE. I cannot begin to write about the many negatives of our 6 night stay. I would like to add I never leave reviews, Let alone bad ones. The maids did not clean our room once, Did not make the bed, Left our tea cups dirty and on countertops and never replaced. We had to ask for towels every day because they would take all of the towels and leave one body towel, one hand towel and one foot towel. You cannot get ANY help from the front desk regarding this. My friend had a surgery and we needed towels to make warm compresses and were told housekeeping was closed. Could not request blankets either, initially there was only one sheet on our bed. Taxis were extremely hard here as it is competing companies and none of the taxi apps would pick us up. They turned our room up to 80 degrees every day and the front desk actually LAUGHED when we complained and told us it was central AC so they could do nothing. I could go on about this. There is no shortage of surprises. Even our trashcans in the room were filled to the brim. The view is horrible and the area is sketchy and unwalkable. Please save yourself the hassle and ignore the reviews I initially trusted.

Leisure Friends

6/10

Pleasant

15 Sep 2024

Patrick

Rooms a lot smaller than they look in the photos. Ours was concrete walls, floors and ceiling and could hear our extremely loud American neighbour's when they arrived at 4am, through the walls. Wouldn't stay again

Leisure Partner

10/10

Exceptional

11 Sep 2024

Bianca

Great place, friendly and helpful staff. Would highly recommend.

Leisure Friends

8/10

Excellent

11 Sep 2024

Razieh

Good

2/10

Poor

28 Aug 2024

Verified traveler

Bad experience

We had a terrible night

No soundproofing, we could hear all the road noises as well as the noise from the neighbour, the wall between us and the neighbour was not a wall, it was like cardboard, we could hear everything.

The breakfast was really very basic, very little choice, basic quality products.

Friends_and_family Family

8/10

Excellent

12 Aug 2024

Rifat

Car parking issue

Cqr pqrking has issue, my car hit the bottom as I enter the parking, wrong calculations with the hill

Partner

2/10

Poor

10 Aug 2024

Christina

Didnt enjoy the garden room with patio as it is outside the building and so so loud by the road. Also electricity went off in the middle of the night and the generator was right next to room at 3am so loud. Loud neighbours which reception did quieten down.
Room never got serviced in 3 days had to ask for towels. Charged extra for my partner as i forgot to add his name to the booking so charged 10 euro extra per night. Breakfast was included and good selection. Aircon in room hard to get right and angle wasnt good.

Partner

2/10

Poor

30 Jul 2024

Aashee Hussain

Fastest checkout of my life. Booked for 5 nights but checked out within 3 hours.

Family

8/10

Excellent

24 Jul 2024

Aamer

Great property . We arrived and was 38degrees the fridge in the room was off with no water. It’s a small matter but wasn’t nice.

Leisure Family

10/10

Exceptional

23 Jun 2024

Abulizi

Really good hotel

6/10

Pleasant

23 Jun 2024

Irina

Design of rooms is terrible! Definitely not soundproof rooms.

Leisure Partner

8/10

Excellent

15 Jun 2024

TAHIRA

Lovely decor and very friendly staff

Leisure Family

10/10

Exceptional

29 May 2024

Didem

We stayed only one night due to proximity of the hotel to the airport. Very clean and stylish hotel. Staff working at reception were very polite.
Breakfast is ok not the best.

Leisure Family

2/10

Poor

13 May 2024

Ibunu

The beds are placed on a concrete slap with high chance of flipping at night with high health and safety risk
Rooms got a large column leaving no room to move around the bedroom
The windows are not sound proof. Can hear detailed noises from the car and children's voices in the street

Leisure Family

2/10

Poor

07 May 2024

Ameera

embarrassing experience at this Hotel!

Hated my stay at AG hotels. This was so disappointing and embarrassing for me. I brought my guests to this hotel only for them to receive a room with dirty unchanged sheets and non locking washroom doors. What kind of hotel has a wide gap between the washroom door? There is no privacy.

The hotel staff was extremely untrained and unprofessional they don’t know anything about the city or tourist questions. I was totally scammed by the location. Not walking distance to main attractions or the beach. The brochure at the hotel said the nearest beach was 3 km away. When I took an uber to that exact beach it was 30 mins drive - what kind of a lie was that?

I asked for housekeeping for my guest’s room, and they didn’t even fix the bed properly?

I had to pay for extra water as they did not even have a water cooler to refill my water bottle. What kind of nonsense.

The hotel didn’t have basic facilities required for a hotel, no gym, workspace or anything.

When we arrived early I asked for early check in, they didn’t have the rooms available which is fine and understandable but then I asked for my bags to be stored in a storage area or somewhere private and they told me “ no space” so my bags were just out in the middle of the lobby.

The only good thing I can say about the hotel is the fact that they were able to arrange taxis to my locations fast.
Asked staff what are some good restaurants near by and they told me the hotel restaurant is the best 😐

Friends_and_family Family

10/10

Exceptional

23 Apr 2024

John

Close were we wanted to be

Leisure Self

10/10

Exceptional

03 Apr 2024

Mohammed

I liked the hotel atmosphere and cleaningness.

Business_and_leisure Family

8/10

Excellent

04 Mar 2024

Naomi

Really good

The hotel is beautiful and all the staff were very nice and accommodating. My only critique is the extra services are quiet expensive and I booked breakfast for my stay and they didn’t tell us tea and orange juice were not included which meant we had to pay extra after our stay. Our rooms were cleaned daily and towels were changed. The hotel smelt amazing and it’s not too far from the airport and the city centre.

Friends_and_family Friends

10/10

Exceptional

07 Jan 2024

Niranjan

Parking is underground, but can be tough to maneuver. Also limited spots but good amount of parking space.

8/10

Excellent

03 Dec 2023

Anupama

Nice hotel and reasonable price. Rooms were not that soundproof though so woken up in the mornings.

Leisure Self

10/10

Exceptional

18 Oct 2023

Gerry

Hotel was nice staff were very friendly and helpful

8/10

Excellent

14 Oct 2023

Hamid

Not luxury but ok

It was an ok hotel with excellent staff but it was way overpriced, bad parking and not very clean guests. Some guests left their food garbage in the yard and cats spreaded it all around.

Friends_and_family Family

10/10

Exceptional

14 Sep 2023

Zain

Great service, immaculately clean, no issues

Our stay at AG hotels Antalya was highly pleasant.
All staff provided exceptional service and were very accommodating with any requests we made; especially shamsuddin and merve !
The rooms were cleaned/restocked daily to an immaculate level.
The hotel is highly modern and aesthetically pleasing.

Friends_and_family Friends

10/10

Exceptional

10 Sep 2023

Razwan

To be fair this property was spot on, nice breakfast , clean and smart rooms, polite staff.

Leisure Family_with_children

6/10

Pleasant

30 Aug 2023

Aarthi

The staffs are not very helpful.

2/10

Poor

13 Aug 2023

mustafa

Below average, service is not great

Unfortunately, the hotel is below average;
1- The receptionist is not helpful ( not all of them)
2- No room service after 8
3-if u ask for anything over the phone they will said yes yes we will help u, then they don’t actually help.
4- Room are very small ( don’t believe the photos)
5 - No blanket/ Duvet but only a Sheet on the bed and we ask them for a blanket/ Duvet, the receptionist said we will send you one but nothing arrived.

Partner

4/10

Poor

04 Aug 2023

Verified traveler

Disappointing.

Hotel was a huge disappointment. Lobby area is nicely decorated but Signs of wear all around (dirty carpets, water damage). Room smelled like mold, as did the towels. Dark rooms, and no storage. Bathroom was cramped and not designed well, the floor always stayed wet from the shower. Hotel is in an industrial area. Manager was nice but rest of staff were meh. I wouldn’t come back and I couldn’t wait to check out.

Partner

6/10

Pleasant

31 Jul 2023

Eyad

N/A

8/10

Excellent

28 Jul 2023

Faruk

Very clean hotel with friendly staff. Breakfast is very good for the rate. Orange juice or any other juice for breakfast is an additional charge.
Negatives are, the room smelled of stale water and there was a pool of water in front of the hotel from overwatering the plants. Not convenient when getting in and out of cabs.

10/10

Exceptional

26 Jul 2023

Melissa

Had a great experience at this hotel it is very clean and nicely decorated. The front desk staff was very friendly and helpful. My friend forgot his ring in the bathroom and had a flight to catch so he was already on the way to the airport. The hotel staff sent the ring over in a taxi for him so he wouldn’t miss his flight. Amazing service we will definitely return to this hotel next time we are in Antalya.

Leisure Friends

4/10

Poor

10 Jul 2023

mohammad

Very nice hotel , but there is no room service at the time of the check in which made us wait 2 hours to check in, i booked a child on Expedia but they made me pay again at the property. Rooms are nice but extremely small

Leisure Family

10/10

Exceptional

04 Jul 2023

Artyom

Excellent

Very good modern hotel with not high price. Its about 20 minutes away walking from best district in Antalya - Old City.

Partner

10/10

Exceptional

01 Jul 2023

Shadi

Good

10/10

Exceptional

28 Jun 2023

Christian

Good place to stay, nice environment, and excellent staff. Housekeeping was excellent and the receptionist are very good at there job. Will stay at again.

Leisure Self

8/10

Excellent

08 May 2023

Ali

Good clean hotel. Great staff, however smaller
Rooms then shown in the pictures. The bed wasn’t as comfortable as we anticipated but that’s a personal preference.

Leisure Partner

10/10

Exceptional

02 May 2023

Sam

Great stay

Friendly staff, clean room, amazing environment, short tram ride to centre

Self

10/10

Exceptional

01 May 2023

Ayhan

Very nice hotel in antalya, excellent reception staff checkin was a breeze, excellent breakfast staff and delicious, very nice room decorations, very clean rooms, free parking onsite, a different hotel design experience

10/10

Exceptional

11 Mar 2023

Karen

Rooms and hotel are spotlessly clean. Bedrooms large, bathrooms too. Lots of hot water and great pressure in the shower. Totally safe parking in their underground parking garage. Breakfast is amazing.

Leisure Partner

10/10

Exceptional

07 Jan 2023

Telman

Very friendly and helpful staff, comfortable rooms. Very convenient location accessible by tramvay. Beautifully designed restaurant and rooms.

Leisure Partner

10/10

Exceptional

25 Sep 2022

Verified traveler

Amazing stuff!

Partner

10/10

Exceptional

22 Sep 2022

Rahma

There were many positives about our stay in AG Hotels. As two female travellers we found the staff at reception extremely helpful and accommodating. Anything we required or asked of them was done quickly. They were especially helpful with travel and arranging outside trips. Our room was cleaned frequently and the cleaning staff were also very polite and nice to speak to. Breakfast was one of the highlights of our stay it was varied every day and always satisfying the breakfast staff were so welcoming and constantly making sure that we had drink top ups. Could not fault the staff during our stay and all the assistance they gave us was very appreciated. The hotel is close by to a metro station which is just across the road which was great to get to places such as Antalya Mall and taxis were cheap and convenient to be arranged. The hotel is not in the city centre but most places are under 20 minutes away by taxi. One of the only downsides to the hotel is the fact that it is located near a main road meaning there was a lot of traffic throughout the night however after a few days we got used to the noise and were able to sleep but it is something to keep in mind. Additionally, there is also no irons provided in the rooms and the only option is a paid ironing service which is also important to note. Overall though we were extremely happy with our stay and would definitely recommend this hotel for friendliness, cleanliness and accessibility. A special thank you to the staff.

Leisure Friends

8/10

Excellent

19 Sep 2022

tahir

Pleasant

The twin rooms are quite small.
The location is far from beach and hot spots around Antalya.

The tours offered are nice.
They did not offer any help to help us with our onward travel.

Overall it is a lovely modern hotel with good food very affordable. Close to airport which is a bonus but that’s about it.

Friends_and_family Family

10/10

Exceptional

07 Sep 2022

Anastassiya

We stayed for one night after the flight. Convenient to get from the airport, beautiful garden and nice breakfast.

Leisure Family_with_children

8/10

Excellent

31 Aug 2022

Nordin

Good Hotel but not location

Good Hotel, Nice breakfast, good service.
The only setback is its location - not ideal to find food and it is along a major road and tramway. One has to walk about 1km to find something to eat.

Friends_and_family Family

2/10

Poor

26 Aug 2022

ahmad

We arrived around 10 p.m., called before arriving at the property. There was no help available to carry the luggage. Next, our room - a MASSIVE cockroach on our wall, chipped walls and a horrible smell. No air conditioning. When we reported the issue, the receptionist was extremely rude, and disinterested in helping us. He mentioned he’d send someone but took half an hour to do so while we waited in the lobby. Upon complaint, he became extremely rude and refused to help further. The restaurant staff was amazing though! Helped us get a taxi, and get as far away as possible from the place. Special thanks to the exceptional Expedia customer service who sorted us out for the rest of our stay.

Leisure Partner

6/10

Pleasant

26 Aug 2022

Khalil général

Everything was good except for the reception was very unhelpful and didnt show much intrest in helping us!

Leisure Friends

4/10

Poor

26 Aug 2022

Fahrettin

The rooms were pretty small and noisy. The insulation was pretty poor and the cars and trams on the main road in front of the hotel were creating a lot of noise. The staff was helpful. They tried to find a quiet room for me but it didn’t work unfortunately. The last room they assigned to me had a bathroom door issue. The glass door was down and impossible to get into the shower. The maintenance person tried to glue the door but it went down again after 10minutes.

Nicely designed hotel but lots of issues. I wish I picked another hotel.

Leisure Self

8/10

Excellent

17 Aug 2022

Syed Hunain

Nice Vibe

Modernly designed Hotel, great place for young travelors. Overall offers all the basics you expect from a hotel of such caliber. Location is not ideal for those looking for walking around however if coming with car, no issue to get around as they have a car garage too in basement. A bit improvement can be done towards customer experience as hiring additional support staff. Plus one downside is although designed well, it soon becomes aparent of low cost construction.

Friends_and_family Family

8/10

Excellent

15 Aug 2022

Rena

Good location right by the bus and tram station. The hotel is clean and modern. The staff is also welcoming and friendly.

Friends_and_family Family

10/10

Exceptional

10 Aug 2022

Kamil

Good location and clean. Underground parking is a bit of a tight fit in larger cars.

Leisure Family

8/10

Excellent

16 Jul 2022

Suriya

Decent but can be be better

It’s a nice hotel but few improvements can make it good. No one to help with our luggage at checkin. Could do with rooms having flooring and bathrooms need to be tiled. Breakfast was decent and good service.

Friends_and_family Family

6/10

Pleasant

26 Jun 2022

Jawdat

The experience at this hotel was very polarising. Whereas the downstairs restaurant area and garden was extremely beautiful, the rooms were a let down from a renovation standpoint. The showers were peeling significantly and the papers in the room were clearly dirty.

On a similar front, the front staff at check in / check out could not bother to provide any customer service. However, the restaurant staff was amazing. Super nice and provided great product.

As I said earlier…very polarising.

Leisure Family

8/10

Excellent

06 Jun 2022

Nabila

It’s a great hotel for access to city and airport - especially if you Want to travel locally to the other areas in the Antalya region stuff really friendly. Any issues resolved straightaway excellent value for the rate being charged

Leisure Family

10/10

Exceptional

04 Jun 2022

michael

I liked the design and convenience.

The food menu was way over priced and no liquor service

6/10

Pleasant

01 Jun 2022

Verified traveler

Food hygiene

Simple concept hotel. Hotel located at e main road n abit of distance from city/okd town. Breakfast was fine but saw 3 days in a row , staff/server using bare hands to replenish bread n other stuffs . Esp this sensitive period ( covid) , the F n B restaurants should look out for hygiene.

Partner

10/10

Exceptional

01 Jun 2022

Christopher

Very modern hotel, nice breakfast provided, very good service from staff and a nice clean room. Also opposite a tram stop, which made travel arrangements easier.

Leisure Self

10/10

Exceptional

26 May 2022

Haydar Gokce

Clean and modern property. Breakfast was good too.

Business_and_leisure Self

10/10

Exceptional

13 May 2022

Karen

Clean with modern, simple decor. Staff incredibly welcoming and attentive. On arrival, after a 4h drive, they offered us a çay. Typical Turkish hospitality. Delicious food.

Leisure Partner

8/10

Excellent

03 May 2022

Verified traveler

Design is interesting, area and entrance is tricky a bit

Partner

10/10

Exceptional

30 Apr 2022

Martyn

Felt incredibly well looked after.

Leisure Self

2/10

Poor

21 Mar 2022

Mr m

The hotel from reception looked spectacular however the rooms are a different story. The staff were helpful and accommodating but the rooms were a let down. There was mould coming from the ceiling they attempted to cover with a artificial ceiling but it was coming down the sides.

Friends_and_family Family

10/10

Exceptional

10 Mar 2022

Hasan

What an incredible hotel

Amazing hotel

Partner

10/10

Exceptional

28 Aug 2021

Abdullah

Modern quite hotel

Clean modern hotel. It is a great choice if you do not wish to have a busy hotel. The problem that in the room there is no shade (partial curtain) in the window so the sun light would not let you sleep. Very noisy street with ambulance sound as a hospital is near by.

Friends_and_family Family

10/10

Exceptional

27 Aug 2021

Bilal

Modern, sleek and neat

The hotel ambience is really modern and neat. Rooms are very comfortable as well. The staff was super helpful in recovering our bag that we had left in the corridor as happy-go-lucky tourists :D

Partner

8/10

Excellent

14 Aug 2021

Verified traveler

Convenient hotel

Nice hotel but a bit far from the centre

Partner

10/10

Exceptional

14 Jul 2021

Verified traveler

The staff was very helpful and friendly. I will definitely be back for another stay.

Business_and_leisure Self

10/10

Exceptional

04 Jul 2021

Phil

Brand new hotel

Brand new hotel. Very clean, everything is in excellent condition. Location is slightly outside of Old Town, but a cab ride to Old Town was only about $2.50 USD, so it was actually worth the trade off for the excellent condition of the hotel. Beds were very comfortable. Only thing I would say could use improvement is that some of the staff weren't knowledgeable to give recommendations for restaurants, tours, local information ect. If I asked for a good place to eat nearby, sometimes the response would be, \"I don't really know, we're a new hotel.\" Overall, a very enjoyable stay and a place i would certainly recommend. Good value.

Friends_and_family Friends

4/10

Poor

27 Jun 2021

Verified traveler

The whole duration of the stay was without internet at all. No replacement wifi either. They said it was a hotel-wide problem, so no wifi in the lobby as well. They did not provide us with any solutions nor did they offer anything but a promise that it \"should be fixed in the morning\". Nothing was fixed. Despite the wifi problem for such a seemingly high-end hotel, we still wanted to do another night as to make it easier on us for having not to move our belongings, as the rooms were relatively nice and unique (despite a hanging pipe above our heads, as a light). They didn't offer any type of apology or discounts whatsoever, and literally just stated the price on the door, as if the wifi were perfectly functional.

Breakfast is decent.

Level of english of staff leaves a lot to be desired.

All in all, the roaming charges incurred to book something else are well worth it, as i would not recommend this property due to their lack of accountability.

Leisure Family

10/10

Exceptional

26 Jun 2021

CAGLAR

Business Tripa

Comfortable stay for business trips. Quality for what you pay is very high.

Business

10/10

Exceptional

23 Jun 2021

Verified traveler