Quality Inn Hermitage

8/10

Excellent

29 Apr 2026

Lisa

Front desk was very helpful and friendly. The rooms have vinyl flooring which is so much better than carpeting when it comes to cleanliness.

8/10

Excellent

25 Apr 2026

Wayne

Breakfast was fresh -- but minimal. Very little to choose from!
Parking lot had a large number of Semi-Trucks (No Trailers) and Construction Vehicles. SO late into the evening - there was a LOT of Doors slamming, up to about 10pm.....then I guess the Construction Workers went to bed! Because the banging stopped

10/10

Exceptional

25 Apr 2026

richard l

Nice

4/10

Poor

16 Apr 2026

James

The A/C did not work. The TV was not working properly.

10/10

Exceptional

13 Apr 2026

Marilyn

Everyone we encountered during our stay was very nice and helpful from an early check-in to coffee in the morning to checkout. Very personable staff. We travel to this area on occasion so it will be where we stay in the future.

Family

8/10

Excellent

01 Apr 2026

Gail

The hotel rooms were freshly updated and clean. The breakfast was ok...not a variety. The entire hotel is getting renovated, but not completed. Fair price .

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Raahna

Parking was very easy and secure. The front desk, staff and everyone we spoke with that work there were very pleasant. The hotel is undergoing updates, which makes it look very fresh in new. The beds are very comfortable, and breakfast was also good!

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Nicole

I only slept in the room a few hours. Have 4 kids

10/10

Exceptional

18 Feb 2026

cristi

spotless room. Breakfast was small but good. Very clean and freshly renovated. good place for the money

Friends_and_family Family

8/10

Excellent

07 Feb 2026

John

The room was clean and the employees were very nice

Leisure Self

10/10

Exceptional

03 Feb 2026

Jawdy

The room was updated and spotless.

Partner

8/10

Excellent

08 Jan 2026

Daniel

It is fine for a overnight trip

Self

8/10

Excellent

12 Dec 2025

Jeremy

The room was clean.

Partner

8/10

Excellent

08 Dec 2025

John

Staff was awesome, very courteous and helpful

Leisure Self

8/10

Excellent

30 Nov 2025

Joanne

The staff was excellent.
The workers should have put plastic between the work areas and common areas. Due to work, elevators and exterior doors weren't functioning.

Leisure Self

4/10

Poor

03 Nov 2025

Marcus

I was checked in under the wrong information, given the wrong room, the room was not clean, and waited 30 minutes the following morning for someone to attend the desk.
The people seem nice, but the organization needs to get its act together.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Anthony

Excellent customer service

Partner

10/10

Exceptional

12 Oct 2025

John

The hotel is under renovation. In spite of that, things were clean and comfortable. The desk personnel was very friendly. Breakfast was well served.

Friends_and_family Friends

6/10

Pleasant

02 Oct 2025

Mottel

Why are a fleet of rental trucks from the motels neighbor company idelling in car parking spaces, they left their truck spaces at the far end empty!!! Unbelievable.

Business Self

6/10

Pleasant

29 Sep 2025

Laura

Need better communication.

It was a little challenging getting through the building because of some updating taking place. Would have been nice to know it was going to take place while we were staying there. We were disappointed.

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Shannon

The staff was A+--- great customer service, friendly and helpful.
The hotel was being renovated so it was chaotic.
Maybe eventually would stay when complete. Not in current state.
Breakfast was not great but better than nothing.

Friends_and_family Family

2/10

Poor

28 Sep 2025

edward

The room was terrible. Wall paper comming off in bathroom and ceiling all but falling.

2/10

Poor

26 Sep 2025

charles

It wasn’t worth the money I paid for it. The hotel was under construction and they gave me a room that was under construction. The toilet seat was broken and the shower didn’t drain. The property wasn’t disarray generally.

Business Self

8/10

Excellent

19 Sep 2025

jim

Clean room

2/10

Poor

15 Aug 2025

Kathie

Under construction was not the issue . The smell in the hallway and room was terrible . Noisy and others staying were smoking weed and wandering the halls . Doors slamming and the hallways were filthy . Felt unsafe . The breakfast was not desirable . The front desk staff were pleasant

6/10

Pleasant

05 Aug 2025

Lori

Only complaint was from guest on floor. You can smell cigarettes and Marijuana on the floor.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Marcus

Nice area

4/10

Poor

28 Jul 2025

Nancy

holes in drapes, peeling walpaper

Business_and_leisure Self

2/10

Poor

13 Jul 2025

Verified traveler

SMH

I did NOT feel comfortable.

Friends_and_family Family

8/10

Excellent

03 Jul 2025

LaTisha

Was traveling and just needed a place for the night. Quick check in, friendly staff, clean rooms, 11 am check out was great because we got in about 1am the night before. Shower water was nice and hot, good pressure, clean bathroom. No complaints, was a nice stay.

Family

10/10

Exceptional

01 Jul 2025

Joy

Everyone was just wonderful!

Leisure

8/10

Excellent

29 Jun 2025

Dennis

Our room was extremely clean. Host greeted us upon arrival was amazing. Thank you.

Leisure Pet

10/10

Exceptional

31 May 2025

Samuel

Muy bueno

4/10

Poor

27 Apr 2025

Julie

Staff was super nice but the hotel room was not not very clean. Do not recommend

Leisure Pet

10/10

Exceptional

07 Apr 2025

Diyor

Very nice

4/10

Poor

07 Apr 2025

Deborah

Nice reception person but halls & rooms had a moldy smell and there were cobwebs in the ceiling corner.

Leisure Partner

10/10

Exceptional

10 Mar 2025

Deanna

Quiet

Leisure Family

10/10

Exceptional

09 Mar 2025

Paul

Nice place to stay for a few nights

Leisure Family

8/10

Excellent

01 Mar 2025

Kenneth

Convenient location. Reliable option for a comfortable stay. Pretty good breakfast options.

Business_and_leisure Partner

10/10

Exceptional

28 Feb 2025

Janet

Liked the check in.

Leisure Partner

10/10

Exceptional

28 Jan 2025

PAM

Comfortable beds, nice staff.

8/10

Excellent

25 Dec 2024

amr

Good for stay over night

Nice stay on the road. Breakfast good. Internet good

Friends_and_family Family

10/10

Exceptional

23 Dec 2024

Marlow

Overnight

It was an overnight stay. Clean and comfortable.

Friends_and_family Friends

10/10

Exceptional

15 Dec 2024

David

Friendly people

Leisure Partner

6/10

Pleasant

09 Dec 2024

chase

Room was dated , seemed clean. Entrance is impressive, room was not. Stained rug, warped wallpaper. Breakfast ok. Staff was amazing. Worth the money. Big place

Leisure Partner

10/10

Exceptional

19 Nov 2024

Cynthia

Pleasant overnight stay en route on I-80. I appreciated the friendliness and helpfulness of Mandy and Megan at the front desk. The breakfast spread was good and the area clean. On property condition just noted that the wallpaper in the room really needed some attention.

Business Self

10/10

Exceptional

22 Oct 2024

Kim

Good Stay

Great location easy to find

Friends_and_family Friends

8/10

Excellent

18 Oct 2024

James

In the middle of a major remodel, so the property is a little messy from that. Had extension cords running across the floor in the hallway. The room was dated, but clean.

Business Self

4/10

Poor

12 Oct 2024

Sandra

Room was on first floor. There was a pickup with a case of beer and three loud men outside our window for over 3 hours. We contacted the desk twice with no result.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Amy

Location close to highway.

8/10

Excellent

07 Oct 2024

anthony

The desk clerk and the one who checked us in (same person) was very sweet. A true professional

Friends_and_family Family

8/10

Excellent

07 Oct 2024

Collean S.

This property is older, our room was large and quiet.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Anthony

Overall, 4.5 stars. Very nice staff, not hard to deal with, quiet clean place to sleep.

10/10

Exceptional

08 Sep 2024

Anthony

Nice, and quiet.

8/10

Excellent

06 Sep 2024

David

Would have liked breakfast to start earlier than 7am

Business_and_leisure Family

8/10

Excellent

01 Sep 2024

Debbra

Needs updated

8/10

Excellent

11 Aug 2024

Edgar

The staff was nice and courteous. I would stay here again.

Business Self

8/10

Excellent

30 Jul 2024

Andrea

Had a very comfortable overnight stay. Extremely quiet and pretty clean. Great quality for the price!

Leisure Friends

4/10

Poor

14 Jul 2024

Louise

Floors and bathroom not clean

10/10

Exceptional

20 Jun 2024

K

Nice people

8/10

Excellent

19 Jun 2024

Kiran

lots of parking, breakfast included.

Leisure Family

10/10

Exceptional

16 Jun 2024

Raemi

Room was nice and quiet. The staff was super nice. Big companies like this should really go through and do the small up keep maintenance.

Leisure Family

8/10

Excellent

26 May 2024

Russ

Noisy

Leisure Family

8/10

Excellent

15 May 2024

ANGELA

No complaints

We only stayed over night. Overall no issues or complaints.

Friends_and_family Family

2/10

Poor

30 Apr 2024

Marian

This place is in very bad condition. Cracked windows, broken hair dryers, cracked bathroom ceiling , trash behind furniture, noisy, truckers in parking lot making noise at midnight, rude housekeeping staff member, lack of service when requested, peeling wallpaper. Had to beg for a crib after we requested prior to arrival. Took 2 additional calls to get one.
Terrible experience- never again.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2024

Rebecca

Nice stay

Older hotel, but room was clean, spacious and comfortable. Great staff and service. There is a nice grassy space and patio on the property. Good location off 80 with proximity to local colleges and businesses.

Partner

6/10

Pleasant

02 Mar 2024

JANET

Deficient breakfast and poor utensils

Leisure Family

8/10

Excellent

22 Feb 2024

Justin

Lady at front desk was very nice. Decent breakfast with waffles, muffins, eggs, sausage, juice, etc. Older hotel but was clean.

10/10

Exceptional

12 Jan 2024

Linda

The property was having some remodeling and some hallways had stacks of materials. They were not in the way but you knew things were changing. What did surprise me was how quiet everything was. Limited cable tv.

Leisure Partner

10/10

Exceptional

02 Jan 2024

Sheralee

Great stay

8/10

Excellent

18 Dec 2023

marlow

Great star for the price!

Friends_and_family Friends

10/10

Exceptional

15 Dec 2023

Faye L

Great stay

It was clean and well maintained as far as maintenance. Majority was very friendly.

Friends_and_family Family

2/10

Poor

04 Dec 2023

Kimberley

This was the weirdest stay I’ve ever had. Where as the room I was staying at wasn’t fabulous, and there was no heat in the hallways, the sheets were clean. The shower ceiling was falling down into the shower. I went to the gym on the third floor and was shocked. It really looked like it was abandoned… plastic wrap, tape on doors, no heat wallpaper, literally falling off the walls. I was actually afraid the building that collapse when I saw the third floor. It didn’t but I was very happy to get out of there.

Business Self

8/10

Excellent

27 Nov 2023

richard

tolite ran all night

Leisure Self

4/10

Poor

21 Nov 2023

jennifer

The room was filthy. The hair dryer didn’t work. We wanted a soda and all the soda machines in the hotel were not working. The staff was very friendly, but unfortunately we will not be staying there on our next visit

Leisure Family

8/10

Excellent

29 Sep 2023

Chris

Place needs a total face lift. Wall paper is pealing and could be from the 1990's. Bathroom was even worse. Carpet, probably should have been replaced 10 years ago. Other reviews mention a smell, yes it does have an old smell.

Safety... questioning at the moment as the side door, at 10 pm, anyone can enter, guess you dont need a key.

Honestly, the pictures online gave me hope but you get what you paid for I guess.

Staff was nice though.

Leisure Partner

2/10

Poor

29 Sep 2023

Amber

got told one thing by one employee and another thing by other, rooms was outdated burn holes everywhere, stains everywhere.

Partner

10/10

Exceptional

11 Sep 2023

Sherry

Stop for one night - great!

I'm not sure why there werent more guests here because it was a good stay! The desknperson on check-in was friendly and helpful! Our room was clean, the bed comfortable, different types of pillows, frig, microwave, coffee maker, large TV. We even went to the breakfast area to play cards. There was a sofa and cocktail table too. The breakfast was \"our favorite\" with waffles, bread, hard eggs, yogurt, cold cereal and juice. Great stay for $67!

Partner

6/10

Pleasant

19 Aug 2023

Natalia

Convenient, close to the highway

Leisure Family_with_children

2/10

Poor

14 Aug 2023

Lakisha

Filthy hotel

The rooms had so much moisture and the smell was awful. The wall paper was coming off the wall and when I touched it the wall was so wet that I could push it in. I asked to move rooms, I was moved to another room a few doors down and this room I went to pull the covers back and the sheets were not changed (see photos below). I asked to have my room changed again and we moved a few doors down again and we couldn’t adjust the temperature of the room
Because the knob was broke, the covers were dirty (I did ask for clean ones and she gave us one, we asked for another and was told they would bring it to our room but no one brought it), the wallpaper peeling, pictures had so much condensation on them that I would not be surprised if this hotel has mold behind the walls. My son left his iPad and I call the hotel and coincidentally they did not see an iPad when I know for sure my son left it there but we were already at the airport once we noticed he didn’t grab it after pulling it out that morning. Just overall a very unclean, smelly, hotel. They required a $100 deposit and I couldn’t see for what because the whole visit was an inconvenience to me. I was tired from traveling with my family and had to move rooms twice due to uncleanliness and on top of that to have a housekeeper that was not honest about finding an iPad.

Friends_and_family Family

10/10

Exceptional

03 Aug 2023

Sharon

Enjoyed my stay…the bed was comfortable, it was quiet and the staff was friendly and helpful. Can’t ask for more than that.

Leisure Friends

10/10

Exceptional

25 Jul 2023

Humberto Lionel

Great hotel for a weekend getaway!

Was central to visit family and sightseeing around the area. Grocery and eating places nearby.

Friends_and_family Family

10/10

Exceptional

13 Jul 2023

Laura

It was good. The room was clean. Staff was nice. Overall if I have to do this again I would stay here again.

Friends_and_family Family

8/10

Excellent

11 Jun 2023

Stacey

Bathroom and beds were clean. Wallpaper coming off the wall and matress was good for a one night stay. This was good for a in and out needing somewhere to sleep that was clean.

Leisure Family

8/10

Excellent

30 May 2023

Jennifer

Enjoyed our stay, last minute, super friendly receptionist, clean room and breakfast was good.

Leisure Partner

6/10

Pleasant

10 May 2023

Mary Ann

I would tatevthis hotel as very low.

The hotel was very impressive upon entering. I was in a non smoking room,but the hallway was filled with scent of smoke, which I was told the smoke was filtering through the vents. Quality inn moved me to another room. The new room was very nice and free of smoke. The next day the whole hallway was filled with manajui smell. It lasted all night. I told the front desk and they told me it was a nonsmoking part of hotel and could not do anything about it. I really was not happy and this went on for rest of my stay.

Friends_and_family Family

8/10

Excellent

01 May 2023

Jennifer

Our event is louder than yours-Deal with it.

The hotel is clean and comfortable. It is what you would expect for the price. It is a bit outdated and needs some cosmetic help. I believe they are working on renovations. This is the second time we have stayed here. We did have an issue with noise this time around. There was an event taking place that was so loud that we could hear it over the TV in our room. When we called the front desk, we were told there was nothing that could be done. We had to \"deal with it\". The night clerk said she would not go in because she was afraid. It was a revival! I am sure the folks would have turned it down a few notches. The event went on all night. I received very little sleep. The puffy eyes and dark circles will be documented forever in my daughter's wedding pictures. Overall, the stay was as expected. However, we will think twice before staying again. It is a shame, because we will be staying in the area multiple times over the coming years. We were told we would be compensated for the lost night of sleep. There was a different clerk at the desk on checkout day so, nothing was actually done. The manager did apologize for the issue and said it would be addressed.

Friends_and_family Family

8/10

Excellent

26 Apr 2023

Crystal

Reasonable price and convenient!!

2/10

Poor

12 Apr 2023

insook

Not good

Leisure Family

10/10

Exceptional

28 Mar 2023

Marlow

Impressed with my stay

I was very impressed with the Quality Inn. The property and rooms were extremely clean. The property is older but very well maintained. I will definitely be back for another stay.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2023

Crystal

Comfortable/quietness!!

Dislike for me was the smell/fragrance of Quality Inn itself and the room, an scent of candles burning; Air Freshener something besides the smell of multiple unpleasant scents would be preferred!!

Business Partner

4/10

Poor

26 Mar 2023

Verified traveler

I wont be returning

Non smoking room smelled like smoke, room wasnt clean and when you see visable soiled areas in the room you automatically think nothing was touched so I had to clean all the surfaces before being used and bathroom. Refigerator in room didnt keep items cool eventhough temp was set to max. Elevator closed on my arms hard, spilled what i was carrying seems like it needs updated big time. It was quiet and no disturbances.

Friends_and_family Family

2/10

Poor

24 Mar 2023

CHARANJIT

No good,smells

10/10

Exceptional

01 Mar 2023

Daniel

Handicapped friendly

This was great we did not have a designated handicapped room however the bathroom had bars around the toilet and grab bars in the shower which made us very happy being handicapped. Thier was a lot of handicapped parking also. The one and only complaint I have is the size of the pillows. The pillows are like a quarter size of regular pillows. The breakfast was o.k. would have enjoyed if they had sausage or bacon available. They are remodeling the hotel and you can tell it is an older hotel. Even so we had a comfortable stay and would stay there again.

Partner

8/10

Excellent

20 Feb 2023

Verified traveler

Perfect for a quick cheap sleepover.

We had a nice stay. The staff is excellent and helpful. Breakfast and coffee were good. The hotel was dated but well worth the price of admission.

Friends_and_family Family

8/10

Excellent

30 Dec 2022

Sherri-Lynn