Hotel Central Park

10/10

Exceptional

26 Apr 2026

Zainub

Great service and ambiance.

Self

10/10

Exceptional

24 Apr 2026

Connor

Laid back, cool vibe. Great size and perfect location.

10/10

Exceptional

22 Apr 2026

Misa

So clean and neat overall.

10/10

Exceptional

19 Apr 2026

Robert

Clean, but small rooms.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Kristina

It was magical!!!

Family_with_children

8/10

Excellent

09 Apr 2026

Jianyuan

Everything is great about this Hotel.

Family_with_children

4/10

Poor

06 Apr 2026

Nicholas

This really doesn't live up to the 1 Hotel brand. The lobby is nice, but the

6/10

Pleasant

31 Mar 2026

Eric

You book this hotel for the location. Amenities, service are ok. People are friendly and willing to help but some thing are just the way they are.
AC don’t work all the time, when it did it produced a high pitched noise, there was this flashing light right above the bed that was seemingly random in its blinking pattern sometimes really bright other times not noticeable. Our first room had a view of construction equipment, second room on floor 10 was a lot better. TV stopped working after first night, two asks to fix nothing changed.
It was really nice to be able to drink from the taps in the bathroom.

Partner

6/10

Pleasant

30 Mar 2026

Ike

I love the 1 hotel chain, I stayed in this hotel almost 10 years ago when it first opened and loved it, but this time it was just meh ... it felt a teeny bit run down compared to the Miami Beach one (which Is older btw).

My central heating did not work, and the door seemed to have been taken off the shower (the roller that the glass would normally hang on was still on the door), and so during my shower, water got everywhere.

Love the 1hotel brand, but for the money, i don't think I'd stay here again.

Self

10/10

Exceptional

20 Mar 2026

Ella

Great property.l, location and service.

Self

6/10

Pleasant

13 Mar 2026

Heather

The staff was very friendly and the ambience was nice. However, the room was very cramped and had to be careful not to fall over columns and bed on the way to the bathroom. Walls were thin and there was no facial soap provided.

Self

10/10

Exceptional

13 Mar 2026

Naomi

Excellent start to finish.

Self

10/10

Exceptional

06 Mar 2026

Cleverson

Very good

10/10

Exceptional

01 Mar 2026

Alana

Spotless property and extremely friendly staff! Would definitely stay here again!

10/10

Exceptional

21 Feb 2026

Andrea

Fantastic stay. I never leave reviews but had to for the staff. We brought our dog and they sent up a complimentary bark box with treats and toys. The thermostat in our room didn’t work, they immediately put us in different room and upgraded us. Later that night they sent us a bottle of prosecco to apologize for the inconvenience. Truly outstanding customer service. Will stay here again!!!

10/10

Exceptional

21 Feb 2026

Hannah

Service at the hotel was fantastic!!! Beds are comfy, and bathrooms are very very nice!

Partner

10/10

Exceptional

15 Feb 2026

Gabriel

Amazing hotel. Staff was very nice. Hotel was very clean

Leisure Partner

10/10

Exceptional

03 Feb 2026

Brad

Amazing property!

10/10

Exceptional

02 Feb 2026

kate

Excellent stay! Friendly staff, comfortable, beautiful rooms & lobby.

Business Friends

10/10

Exceptional

01 Feb 2026

Patrick

Service was great. Nice room. Clean. Great view. Friendly staff.

10/10

Exceptional

29 Jan 2026

Arezou

Good sized room, clean, staff was very friendly, location was good

Friends_and_family Friends

4/10

Poor

17 Jan 2026

Eddie

Noisy hotel, small rooms, lack of transparency in prices for certain items even though I didn’t mind paying. I stayed here after staying at the property in Copenhagen. The Copenhagen property is impressive. This Property is less impressive because you can’t even get a good night’s sleep.

Business Self

10/10

Exceptional

12 Jan 2026

Michael

Excellent

4/10

Poor

11 Jan 2026

Suzanne

The hotel front desk staff was great, however we got scammed in the restaurant -charged $43.20 for an espresso a coffee and large Perrier, when we went back to get our credit-the bartender somehow couldn’t find our receipt, and was super suspicious, the hotel credited us for the over paid amount but it felt really icky to get scammed in the hotel you’ve paid money to stay at. The rooms were so dark and had no proper light so as soon as sun went down it was hard to see in certain corners. Zero bathroom counter space and no good lighting to do hair and makeup. Will not be coming back to this hotel.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

julia

It was a wonderful stay! Loved this location. The staff were genuinely friendly and helpful. No attitude with fake smiles.
I can't wait) it to come back to NYC so I can stay there again!

10/10

Exceptional

09 Jan 2026

Soledad

Staff extremely professional and friendly. I felt at home!

Leisure Family

10/10

Exceptional

29 Dec 2025

Tameka

The Hotel is in a great location, just minutes from great shopping, restaurants, and of course Central Park. What really made me give 5 stars is the Shane at the front. He makes you feel so welcomed and always goes above and beyond to make sure you're having a great stay.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Natalie

The staff, restaurant, and ambiance were all impressively curated.

10/10

Exceptional

23 Dec 2025

Wylie E

The hotel staff were friendly and very accommodating. Anything we needed, they were there to help. The attached restaurant is convenient and the food is excellent. The service is very slow but that allowed us time to get to know the tables around us. Would highly recommend this hotel.

10/10

Exceptional

21 Dec 2025

Christopher

Excellent hotel with a wonderful restaurant. The service was top-notch, and the rooms were clean and attractive. I would definitely stay here again if I visit Midtown for a musical or play on Broadway.

Leisure Family

8/10

Excellent

20 Dec 2025

Barbara

Super comfortable, luxury room. Great location, fun vibe.

Business

10/10

Exceptional

04 Dec 2025

Guillermo

Rooms are on the smaller side, but very well appointed. Staff was amazing, restaurant was excellent, and the location is second to none.

Partner

10/10

Exceptional

29 Nov 2025

John

Wonderful stay. I miss the living walls. Beyond wonderful service.

Business

10/10

Exceptional

28 Nov 2025

Yuko

Small hotel with small rooms, but the decor was very nice.

Business Self

10/10

Exceptional

26 Nov 2025

Helayne

Room clean, staff friendly, concierge Mike was extremely helpful

10/10

Exceptional

23 Nov 2025

Stephanie

Loved all the plants in this place and around it. Super chill vibe. Very clean. Front desk staff very kind and helpful!

Business_and_leisure Self

10/10

Exceptional

17 Nov 2025

Erin

The room was clean and had a great vibe! Staff was very friendly and helpful

Business_and_leisure Self

6/10

Pleasant

16 Nov 2025

Andree

Nice looking hotel, but the walls are paper thin and you can hear everything from the other rooms. Would not recommend.

Leisure Partner

10/10

Exceptional

02 Nov 2025

brigitte

Beautiful hotel ! Smells so good in lobby .. room a clean and nice

Leisure Family

8/10

Excellent

27 Oct 2025

Fadi

Poor front desk service.

Business Family

2/10

Poor

25 Oct 2025

Lawrence

First I don't know whey they say it's at central park when it's a block away. No central park views from the hotel. The room they gave me had a view of a wall. They wifi did not work in my room and no cell service. Not worth the money you can get a better hotel for this cost.

10/10

Exceptional

19 Oct 2025

Nijuel

Safe and clean

Leisure Pet

6/10

Pleasant

13 Oct 2025

fadyabdal

Very disappointed

I recently stayed at the 1 Hotel in New York, and while the staff were absolutely wonderful — kind, polite, and very professional — the property itself was a huge disappointment. The service is truly top-tier, but the hotel’s condition does not match the brand’s reputation.

If you’re expecting the same experience as the 1 Hotel in Miami, you’re out of your mind — it’s nowhere close. The New York location feels worn down and poorly maintained. My room had multiple issues: the air conditioning didn’t work on the first day, the safe drawer was completely off the rail and ended up breaking, and the outlets were loose and unsafe, which made it impossible for my girlfriend to even do her hair the first night. The elevators also felt like they could break down at any moment.

It’s disappointing because the staff did everything they could and were a pleasure to deal with, but the property itself desperately needs maintenance and upgrades. When I return to New York in 90 days, I won’t be booking here again unless I have no other choice. Unfortunately, I can’t recommend this hotel to my friends or family.

Business Family

10/10

Exceptional

11 Oct 2025

Evelyn

My fav spot in all of NYC!

Business_and_leisure Self

10/10

Exceptional

04 Oct 2025

William

Very environmentally sensitive. Good location.

Leisure Partner

6/10

Pleasant

01 Oct 2025

Lauryn

Bea

10/10

Exceptional

28 Sep 2025

Jeffrey

Yes.

Partner

10/10

Exceptional

24 Sep 2025

Jake

Clean and staff was great

Business Partner

10/10

Exceptional

24 Sep 2025

SHANESHA

Cleanroom

8/10

Excellent

20 Sep 2025

Nocholas

Value is not quite there for the price, it's close. $40.00 burger tasted like an airport burger with brie cheese on top.

Friends_and_family Friends

10/10

Exceptional

18 Sep 2025

Benjamin

My wife and I live in Connecticut. This is our go-to hotel when we have to attend a function in Manhattan (rather than driving back). It is superb and has excellent suites at reasonable prices.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Chantelle

Excellent hotel. Never disappoints.

Leisure Family

6/10

Pleasant

14 Sep 2025

Mary Ann

Rooms are not comfortable…no space for personal items or grooming etc. poor lighting ..do not provide coffee or water in lobby.

Family

10/10

Exceptional

09 Sep 2025

Mina

Excellent hotel in all areas and it smells so good!!

Leisure Family

10/10

Exceptional

08 Sep 2025

MINH

Great staff and clean rooms.

10/10

Exceptional

04 Sep 2025

Barbara

Top location, great restaurant and bar, nice clean rooms, friendly guest services. Strongly recommended!

Leisure Family

8/10

Excellent

31 Aug 2025

Suzanne

Cool Hotel, Terrific Location

Great location, stylish hotel, terrific bar and restaurant. The rooms are very nice, only complaint was the lighting was minimal and dim. It is pricy but we had a lovely stay.

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Naveen

Very eco friendly

Leisure Partner

10/10

Exceptional

17 Aug 2025

John

Great stay

Great boutique Hotel. The service and the intelligence put into the design really make it. Very well located in New York City.

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Scott

Physical issue with hotel room design.

We had a good stay and the staff we worked with went out of their way to be kind, helpful and informative. Our issue was physical with the lack of any privacy around the toilet. I am a mid 60s doctor, may partner a very open minded mid 40s and neither of us are comfy sitting on the toilet having a bowel movement in front of each other with its associated noises. Won't be staying with you again for that simple reason. The rest of the stay was really great and again your staff was great from the door men to the front desk. Thank you.

Partner

10/10

Exceptional

31 Jul 2025

Stacia

Exceedingly above my expectations

Leisure Self

10/10

Exceptional

25 Jul 2025

Lindsey

5 stars

We had an amazing stay at 1Hotel Central Park. The location was fabulous.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Rachel

Super clean lots of fun things to offer to guest and staff was very kind and helpful.

Business

8/10

Excellent

19 Jul 2025

Erik

Facilities mediocre. Location and staff excellent.

Leisure

4/10

Poor

18 Jul 2025

Jeffrey

I booked a suite on the 14th floor for 6 days for my team’s series against the Yankees and The Club World Cup. The room was nice, a bit cramped for what I expected for a suite and had a very small shower. The air conditioning in the room was broken and it was not remedied for 3 days when I reluctantly asked if I could switch rooms.

I purchased a hand held thermometer to test the temperature of the room (74-76°) but was told by management that engineering tested it “blowing at 60.” Over those three days it took much back and forth but I was eventually moved to a lower category room on the floor 8 next to the elevator.

The new room was fine. AC worked and room was a suitable replacement. It felt way less cramped than the 14th floor suite. I was disappointed being so near the elevator because I heard everyone’s conversation (including housekeeping) that was waiting for the elevator (which often took more than 3 minutes to reach my floor).

I received great customer service from some staff, Lei, Suzy and Josue. And some disappointing customer care from most everyone else. The doormen did not open the door or greet me once. Upon checkout they did not assist with luggage (I am recently recovering from bilateral broken humerus).

The in-app chat was not helpful. And it once took over 10 hours for a response

The positives were many despite some of the negatives. Great location, unique decor and beautiful in room bathrooms, comfortable beds. I would give them a second chance.

Business_and_leisure Self

10/10

Exceptional

13 Jul 2025

Jonathan

We have traditionally always stayed in the theater district area however more recently the area has changed. More homeless, dirtier and just not as enjoyable for us. We decided to stay more uptown in the central park area and the Orbitz site recommended the 1 Hotel Central Park. From the moment we checked in it was truly like a zen feeling and experience. Less hustle and bustle checking in, the staff was super friendly, attentive and helpful in every way from the check to the concierge. The room was modern (in a zen way), mini bar was stocked with wines, drinks and snacks. A coffee pod machine as well. The restaurant Jams, was excellent for breakfast and always packed! We HIGHLY recommend staying here and as a matter of fact tyhis will be our new go to staying in NYC.

Leisure Family

10/10

Exceptional

07 Jul 2025

Kathryn

Staff are fantastic!

Leisure Family

10/10

Exceptional

05 Jul 2025

Sarah

Fantastic hotel in great location and really helpful staff.

Leisure Family

10/10

Exceptional

30 Jun 2025

Ani

Impeccable

6/10

Pleasant

24 Jun 2025

Mark

It was nice but certainly not extraordinary. It was also outlandishly expensive. However the staff was outstanding.

Leisure Partner

10/10

Exceptional

24 Jun 2025

Andrew

Great job keeping up with the technology. We liked that.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Joey

Amazing hotel. Great views of Central Park. Room was amazing, on-site dining was amazing. Staff was extremely helpful!

Leisure Partner

10/10

Exceptional

22 Jun 2025

Etienne

Amazing stay at the hotel

Leisure Partner

10/10

Exceptional

16 Jun 2025

Annette

Great property and very nice and friendly staff!

Leisure Family

10/10

Exceptional

10 Jun 2025

DEBORAH

Excellent stay, customer service was top notch, and I will be returning again. I absolutely love this Hotel

Leisure Partner

10/10

Exceptional

08 Jun 2025

Charles

Nothing special.

Business Self

6/10

Pleasant

06 Jun 2025

Stephen

I didn’t get room I ordered; the room they gave me was very small, and overpriced for what it was. But I do like 1Hotel.

Leisure Partner

8/10

Excellent

15 May 2025

John

We had a very nice stay, would stay again albeit rooms are on the smaller side and I have been in more comfortable beds. Was a little taken back by the $7 drip coffee. Regardless enjoyed being there, very neat and clean and the service was excellent. The valet parking was huge, parking in NYC is never fun or easy.

10/10

Exceptional

10 May 2025

Tom

Excellent!

Leisure Partner

10/10

Exceptional

03 May 2025

Ricardo

The decor and buzzing of the restaurant during happy hour - fun spot for dinner with lots of activity

Leisure Family

10/10

Exceptional

01 May 2025

Edilberto

Will stay here again

Leisure Family

10/10

Exceptional

29 Apr 2025

Sharon

Hotel 1 Central Park

The staff were incredibly friendly and efficient. My room was upgraded to a junior suite without my asking. They made me aware of the hotel’s car service and provided several umbrellas for me and family members who met me at the hotel.

I will definitely stay there again.

Self

8/10

Excellent

27 Apr 2025

Peter

Very expensive but great location and great room.

10/10

Exceptional

21 Apr 2025

Stephanie

NY at 1 Hotel

Had a great time in 1 Hotel
Walking distance to a lot of points or interest!!

Friends_and_family Friends

8/10

Excellent

20 Apr 2025

Verified traveler

Room was beautiful, shower was missing part of the door so the water ran out and soaked the floor, the faucet was coming out of the wall. There was a blackboard above the bed that hadn’t been cleaned and said “suck big dick” on it

Business

10/10

Exceptional

17 Apr 2025

Verified traveler

The room was very cozy. Enjoyed to stay. It was a great location to central park.

Partner

10/10

Exceptional

16 Apr 2025

Teny

Beautifully located, went during the busiest time of year

10/10

Exceptional

14 Apr 2025

Jose Luis

Ok

Business_and_leisure Family

10/10

Exceptional

07 Apr 2025

Shahrouz lotfi

Newly renovated nice hotel

10/10

Exceptional

04 Apr 2025

Teila

Such a great place to stay and perfect location.

Partner

10/10

Exceptional

30 Mar 2025

Kate

What a stunning hotel. Stayed at a lot of NYC hotels & had to book a last minute flight/hotel. Randomly booked the 1 Hotel. It will be the only hotel I will stay at the 4-5 times a year I have to in New York. The rooms are large,silent & shower is FANTASTIC. Also FYI the hotel water is all completely filtered.

Leisure Self

10/10

Exceptional

24 Mar 2025

Braiden

My wife and I had a wonderful time staying here. Definitely recommend for the couple trying to use their hotel as an luxurious oasis from the city that never sleeps.

Business_and_leisure Partner

10/10

Exceptional

24 Mar 2025

Sophia

Its an amazing hotel, so clean and green and everything is just so chic!

Leisure Self

10/10

Exceptional

22 Mar 2025

Christopher

Excellent hotel with excellent staff.

10/10

Exceptional

22 Mar 2025

KEN

It is the perfect oasis in the middle of the city. The plants and decor add a peaceful setting in the middle of Midtown.

Leisure Self

6/10

Pleasant

21 Mar 2025

Shannon Nolen

The room was in a corner next to service areas that were loud …. Maybe a service elevator? Ran off and on until late at night and started again early in the morning.

Leisure Family

8/10

Excellent

16 Mar 2025

Joseph J.

Disappointed in the size of the room based on the room charge of over $800 per day. No space to really unpack. Water from the faucet was cloudy, afraid to drink it.

Leisure Partner

10/10

Exceptional

13 Mar 2025

Leonardo

amzing experience

Business Self

8/10

Excellent

11 Mar 2025

ANGEL

Very close to coffee shops,park and train station.good lobby restaurant