Sound View Greenport

10/10

Exceptional

01 Mar 2026

Gail

Staff was over the top helpful, nice!!!!
If you needed help or anything they were right on it for you
Thank you do very much for making a sad trip for a loved ones memorial into something grateful!!

6/10

Pleasant

26 Feb 2026

Kathleen

The rooms are clean but very little insulation in the walls. I could hear the entire conversation of my neighbors. Our room was very close to the highway as well. Nice view though.

Partner

10/10

Exceptional

23 Feb 2026

Christina

The hotel was exceptional! We love staying at soundview during the winter months!

2/10

Poor

15 Feb 2026

Sophia

Hotel complaints
Extra unknown/ non-disclosed charges- 13 arrival and 15 checkout
**there are more charges than shown in Expedia

Rooms not matching pictures (told to have an ocean view when not the case)

Some ice on road/ sidewalk (seen someone slip)

Disappointing “continental” breakfast

Parking lot was full we had no parking even though we were paying a parking fee to park at the hotel
**they don’t do anything about people not staying at the hotel taking up parking spots and seem to be aware of non tenants taking spots

Broken ice machines

“Conjoined rooms upon request” all the rooms in our building were conjoined but also wasn’t mentioned we’d be in a conjoined room

We had to take time out of our Valentine’s plans to either get issues corrected or because of issues from hotel

When switched rooms because of TV not having full functions/working. New room missing mini fridge that the previous room had (uncertain if we were put in lower tier room as other amenities were missing or less of)
**were told that the transfer of rooms wouldn’t cost us any extra charge as they are the “same” tiers of room and no charges will be against us

There is more and the attitude of the staff was not great. I will be contacting for more.

Leisure Partner

2/10

Poor

18 Jan 2026

Richard

When i got to the room i was disappointed...i immediately called the fron desk to see if there was any way i could change my room to one with a view of the sound? Not the parking lot..
They told me there was nothing they could do, they were at full capacity..in the morning , we realized that almost the entire top row of rooms were empty...customer service was a let down...didnt seem like they were too concerned that i was unhappy..

6/10

Pleasant

09 Jan 2026

Tamir

Very simple room . Restaurant didn’t work because 1/1 and the

8/10

Excellent

09 Jan 2026

Andrew

This is our fourth trip back to the Soundview Inn, and we are big fans! The atmosphere is simple, modern, with a laid-back vibe. The rooms are well appointed and are finished with an indoor/outdoor use in mind. The room can be chilly in the winter, but it’s easy to get cozy.

The included breakfast is well done and offers a reasonable variety for being an extended continental offering. Coupled with the atmosphere in the main building, overlooking the sound, makes it a great way to start the day!

Just as a note, while you don’t go to this property to watch TV, if you do find yourself sequestered with inclement weather, they do not carry ESPN.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Gregory

Amazing room and view from the room was perfect!

Partner

10/10

Exceptional

04 Jan 2026

Priscilla

Always an ama

10/10

Exceptional

31 Dec 2025

Mateusz

Nice place

6/10

Pleasant

26 Dec 2025

Michael

Great view but a gas station has a better breakfast.

Leisure Family

10/10

Exceptional

28 Nov 2025

Thomas

Great room with amazing views! Staff was fantastic and the food was great too

Leisure Partner

8/10

Excellent

18 Nov 2025

Colleen

Amazing views and comfy bed and room. No sound privacy between the rooms at all! I guess they o relooked sound insulation in an otherwise gorgeous renovation of a roadside motel.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Hillary

The room was very clean, bed was comfy, and the sounds of the water outside were lovely. I did arrive very late and all parking spots were taken which was sort of inconvenient as it is a bit of a walk to park by other rooms. Check in process was super smooth.

Leisure Partner

6/10

Pleasant

16 Nov 2025

Elisa

We love the location of SoundView but the rooms could use some updating. Upon arrival to our room we noticed a draft and saw the sliding door was not meeting the lock. We also found a light on the wall broken and hanging and the toilet seat was too small for the bowl. The glass door looked so dirty we could not see out to the sound, the reason we booked the Sound View and that was for the view. We asked to change rooms and when we did we found the same small toilet seat cover on the toilet in our “new” room. The glass door was also dirty however someone came and painstakingly cleaned it with a bottle of windex. At least we could see the sound. There was also no light on the wall where the other light was hanging broken in the first room. I truly hope the small toilet seats are addressed as hygiene is important and skimping on the correct size seat should never happen. Also if a resort prides themselves on providing rooms with a view of the water then cleaning the windows before patrons arrive is a no brainer, especially when you are charged a resort fee.

Partner

10/10

Exceptional

13 Nov 2025

Caryn

Beautiful and unique property. We really enjoyed our weekend getaway

Partner

10/10

Exceptional

05 Nov 2025

Denise

Staff was amazing , room clean view phenomenal

10/10

Exceptional

02 Nov 2025

Nicole

We love the Sound View. We stay every year for a girls’ weekend. Rooms are great with a beautiful view. One thing the rooms could use are a standing closet for your clothes. Otherwise, it’s lovely.

Leisure Friends

10/10

Exceptional

27 Oct 2025

Stuart

Beautiful Long Island Sound and sunset views.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Stacie

Another amazing stay, even during a nor’easter. The staff did their best to still make the stay as enjoyable as it could have been with most things closed in the area. They were also kind enough to put us in the same room we had last time, which is our favorite thing about the Soundview and our trips out east. The view from our deck and the cute small things they have for dogs will keep us coming back. Thank you for another memorable trip.

Leisure Family

10/10

Exceptional

24 Oct 2025

Kirsten

Breakfast and the Halyard restaurant are top shelf. A few quirks with our room(s) - no cable service, a locked bathroom door that couldn’t be opened, and a dead bolt that didn’t work- but the staff were helpful and accommodating and did everything they could to make things right.

Partner

6/10

Pleasant

20 Oct 2025

Kimberly

Overall, I was disappointed with the level of service provided during our stay. The staff were not welcoming, and the gentleman at the front desk was neither friendly nor forthcoming with essential information about our stay or the hotel amenities.

At breakfast, the service was equally lacking. Staff were not proactive in restocking items, and it wasn't until I asked for basic necessities like plates, coffee, and breakfast items that anything was replenished. This gave the impression of disorganization and a lack of attentiveness to guests.

Friends_and_family Family

8/10

Excellent

08 Oct 2025

Maryellen

There was some deck furniture that needed repair. No microwave?? Why?

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

PAOLO

Way too overpriced for what you get!
Let’s start with the positives. A magnificent view and a decent bed…
The rooms are less than average, with terrible decor, and very noisy, to the point that we could hear clearly the couple next door for the whole night…. just like a cheap motel, except that it costs us almost $800 for the night.

Partner

10/10

Exceptional

03 Oct 2025

Genaro

Nice views on sunset

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Jennifer

Clean and beautiful view

6/10

Pleasant

12 Sep 2025

Patrick

disappearing maids

The hotel is on a beautiful site The hotel room was not clean and the maids did not go out of their way to service the room They knocked on the door very early and asked if I wanted towels One day they did service the room They made the bed and added towels They did not wash the coffee cup. They did not sweep or vacuum the floor The floor was sandy from previous tenants and had wood chips on it I ran out of toilet paper and had to ask the maintanence man Wasnt impressed I was very shocked that they allowed smoking The man in room 203 smoked cigars on the balony and in his room I havent seen that in years What makes it worth it was the view but for 1900 on a Saturday night I would want better service

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Jacquelyn

Wonderful but the bathroom is too small

We loved our stay. It’s like a motel turned eco friendly resort. We had an upper corner room, which afforded us unobstructed views and privacy. The bed was so comfortable and the room was spacious—except for the bathroom. The bathroom needs vanity space! While the charm of this place is partly due to its being vintage, if I’m spending $800 a night I want a modern, spacious bathroom.

Partner

10/10

Exceptional

04 Sep 2025

Sabrina

Loved everything about my stay at the Sound view !!

10/10

Exceptional

17 Aug 2025

christine

Our luxury 2 bedroom suite was very nice, clean, and spacious. We had a huge balcony with a view of the Long Island sound

10/10

Exceptional

13 Aug 2025

Frank

Feels like a remote vacation destination just a couple of hours from home. Self-contained property with private beach and pool away from crowds and tourists, but close to town.

Leisure Family

10/10

Exceptional

12 Aug 2025

Charles R

Perfect get away

This place is a real joy so much energy and lots to do. They are not overly fancy but worth the ride.

Business

4/10

Poor

11 Aug 2025

Gennady

Extremely poor facilities considering the price tag. We paid over $600/night for small motel room but couldn’t even get a decent cup of coffee in the morning.

Leisure Family

10/10

Exceptional

09 Aug 2025

Joseph

Thank you Adrian. She was wonderful and made my mother’s birthday special. Every interaction we had with the staff was positive. The halyard served a delicious lobster roll in a beautiful setting. We will be back.

Leisure Family

8/10

Excellent

08 Aug 2025

Valerie

Amazing view and location. Room is clean overall but could use more shelves and drawers.
Restaurant is not open daily. When opened, very hard to get seated.

Leisure Family

8/10

Excellent

07 Aug 2025

Jennifer

Nice breakfast was included. Pool was very nice! Beautiful view

Leisure Partner

8/10

Excellent

06 Aug 2025

Corey

The location can’t be beat. You walk out your door and onto the beach. The staff is wonderful. All the kids working there are so attentive and sweet. We had a fantastic time.
Cons: the room was so damp, everything we left with smelled. Windows didn’t open (they are all being replaced at some point but none in our building opened). The AC was old and I believe this is what caused the room to be damp. That plus no air circulation. The finishes are old. It feels tired.
All of that said, I’d stay there again in a heartbeat but know what I’m signing up for. You’re not staying in a “luxury” room.

Leisure Friends

6/10

Pleasant

06 Aug 2025

Christopher

Property, views, and interior design is beautiful. Staff was underwhelming. Front desk woman seemed like didnt want to be there. They have a beautiful lobby area with stunning views and a little cafe but you cant enjoy coffee or anything before 5pm which was odd and a waste of a beautiful space. So if its cloudy/cool and you want to sit and enjoy views with a coffee you cant. Bizarre. Also no room service. For the money the amenities were underwhelming.

10/10

Exceptional

06 Aug 2025

Patricia

We absolutely love Greenport and the Sound View is the best place to stay. We always get a suite and love having our private balcony to enjoy the view. We usually go in the Fall so this was our first Summer experience and we enjoyed the pool and lounging on the beach and having a waitress offering food and drinks was perfect!

Leisure Partner

10/10

Exceptional

05 Aug 2025

Brian

Our stay was everything we were looking for, waterfront, easy on/off the beach from our room, lounge chairs and umbrellas on the beach and nearby pool. Sunsets were amazing, lobster rolls in the piano bar were incredible. One day there was an issue with the kitchen and they brough complimentary spread to the pool area. July is expensive but it was definitely worth it. We live on Long Island and didn't have to deal with flying issues. Just a 2 hour drive and 4 days of relaxing sun.....

Leisure Partner

10/10

Exceptional

02 Aug 2025

Iryna

Great location

Leisure Family

10/10

Exceptional

30 Jul 2025

Doreen

We stayed here for an overnight for a girls trip with my 8yr old daughter, we had the best time. We will be back!

Leisure Family_with_children

6/10

Pleasant

28 Jul 2025

Parisha

Overpriced and overhyped. Looks like a motel, view is nice but not worth almost 600$

Leisure Partner

10/10

Exceptional

22 Jul 2025

Kathleen S

Every room comes with an ocean view, steps down to the beach. Activities at night. Band at the ocean on certain nights. Will be back every year! Help with bags and getting to room by golf cart.

Leisure Family

10/10

Exceptional

22 Jul 2025

Victoria

The water views of the Sound were spectacular & were accessible for every meal. The staff was friendly & accommodating -- they had lots of good meal recommendations both in house & for outside restaurants. This inn had a very peaceful vibe -- would definitely return!

Leisure Partner

8/10

Excellent

17 Jul 2025

Alexandra

Beautiful but pricing out of touch

I’ve been coming here for ages and have recommended it to many friends over the years. Prices have gotten out of control and, to add insult to injury, they add all the extra sneaky fees. This is the North Fork. Give me a break.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2025

Diane

Excellent views

Nice quiet place with excellent views to spend the night

Partner

10/10

Exceptional

10 Jul 2025

Michael

Right on the water. Private beach with chair and umbrellas.they will serve you right on the beach bye getting you food and drinks also has a outdoor swimming pool..nice staff..nothing special about the continental breakfast..bagels, fruit, small croissants, small danish and some hard boiled eggs..coffee and oj..i was pleased with my stay. King deluxe room..small table with chairs on the shared deck..could sit outside til about 2pm and the sun starts to beat on you but no biggy..was very humid out when my wife and i was there..a/ c really could not cool the room as much as we would have liked. Nothing wrong with the a/c it just because the sun beating on the hotel all day..luckily i brought a couple of small usb fans to help keep cool at night while we slept did the trick..overall i enjoy my stay and you could not ask for anything more when it comes to the scenery..

4/10

Poor

30 Jun 2025

Glenn

Several inconveniences such room not ready at 4 pm., missing bath towel
Water leaking AC on to floor near electrical outlet
Switched rooms at 9 pm.
Room super small for the big price.

8/10

Excellent

22 Jun 2025

Lori

We had an overall great stay and will be back. Especially loved nights out on the beach!

Leisure

10/10

Exceptional

20 Jun 2025

Matthew

Fantastic. Highly recommend!

Leisure Partner

6/10

Pleasant

08 Jun 2025

Christine

We were able to check in early and got settled in our room. Since it was a Thursday, I didn't know that a lot of their amenities were closed (restaurant for lunch, tiki bar, fire place on the water, Jack's Shack). We went into town and got some food and came back. We laid out by the water and eventually got ready for dinner. I was surprised by my now fiancee at our engagement at sunset! We were so happy and excited for our dinner at the Halyard. When we first arrived, we were congratulated and brought to our seat. I asked if we were able to sit outside and they said unfortunately the table was reserved and they only had inside available. I was disappointed because I saw many more open tables available outside. My fiancee and I were so disappointed with the inside service we received from that point on. We were not attended to for over 30 mins and were rushed to complete our drinks and food order. The table across from us were attended to the entire night and we had to ask our server constantly to come over to us to order another round of drinks. My fiancee ordered a steak that he asked for medium and came out well done and just charcoal. He tasted char from the steak and it did not sit well with him all night. The entire night felt rushed and disappointing. Right before paying, we were compensated 1 drink as a congrats. I felt horrible from this dinner experience of what was supposed to be a happy moment for us. I'm not sure if I would ever stay here again.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Yiwen

Good location. Nice staff. We love Jessica who served us at the restaurant for dinner. Room is big and nice. The only thing is the noise from the road bothered us a little and the curtain at the door can’t block the light so we didn’t sleep as much as we expected. Otherwise we really enjoyed the stay.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Mark

For the short break we wanted it was perfect

6/10

Pleasant

25 May 2025

Jennifer

We booked two nights in a King size room with a sofa, we were put down at the very end of the hotel, far from the restaurant and bar. Pool was closed for the season so we stayed in the room. We weren’t able to get our tv to work, and the room next to us was in a screaming argument that lasted all night. Wasn’t what we expected for the price, or the photos shown but hopefully others had a better experience!

Leisure Family

10/10

Exceptional

27 Apr 2025

Joan Kelly

We loved the location of our room which opened right onto the sound. Stunning sunsets!!

Leisure Partner

10/10

Exceptional

19 Apr 2025

Carmen

It was amazing. The staff were friendly and accommodating, the room was very comfortable and the views were spectacular. I upgraded the room to include a sitting area and it was huge. Like a one bedroom. Fifty Area restaurants were very nice and affordable and tasty. Very relaxing getaway and I will definitely come back.

Self

6/10

Pleasant

18 Apr 2025

Verified traveler

Amazing Views. So-So Hotel

Hotel rooms all face the Sound which is stunning and peaceful. I can see why it’s a great summer stay. But we stayed midweek in spring and none of the property benefits were available (bars, restaurants, wellness events, special events). Would have been nice if some of the offerings were spread through week. Still charged a resort fee though…

The room has a minimalist design but missing a lot of practical basic features you expect in any hotel (no hooks in the bathroom, towel rack didn’t clear the toilet, no mirror aside from bathroom, no shelf in shower to put your razor or other items).

Overall a decent hotel. Just a bit overrated with the bells and whistles not there.

Partner

10/10

Exceptional

15 Apr 2025

????

We love this place visit often little expensive otherwise great
Some things were added

Leisure Family_with_children

8/10

Excellent

31 Mar 2025

Colum

Beautiful setting

Leisure Family

8/10

Excellent

13 Mar 2025

Frank

First time staying. Great views and nice breakfast and comfortable bed

Leisure Partner

10/10

Exceptional

25 Feb 2025

Verified traveler

Out East Getaway

Amazing location, great staff and very hotel boutique vibes.

Partner

2/10

Poor

20 Feb 2025

Mike

Had to leave property early due to change in work assignment and the hotel would not refund the unused portion of my stay. Things terrible business practices and I will never stay there again, nor will
I refer any additional business to them. I work for a $28 billion company and arrange travel for my employees all the time. This place will never see another dime from my company.

Business

8/10

Excellent

17 Feb 2025

Kenneth

It was difficult to find the entrance in the dark, they need lights to indicate where the lobby is.

Partner

10/10

Exceptional

16 Feb 2025

Alizah

It was super easy with zero hassle.

6/10

Pleasant

16 Feb 2025

Bill

Just average place for top dollar! Epic FAIL having to pay $26.00 per day to park either on own or with valet! Only 1 nt stay, but not all lights in room working, window didn’t fully close. At check-out, asked front desk for change of a $20 to tip valet, and they said “We don’t have cash here”!! REALLY? Restaurant staff confused, noisy restaurant. Won’t return. Much better options available in area. Oh well… Lesson learned…

Leisure Partner

8/10

Excellent

05 Feb 2025

Brian

Overall a very nice experience.

Leisure Partner

10/10

Exceptional

02 Jan 2025

Susan

The view from the room

Leisure Self

10/10

Exceptional

26 Dec 2024

Katie

I had a wonderful stay!!

Business_and_leisure Self

10/10

Exceptional

18 Dec 2024

Daniel

Amazing view. Would stay here again. Breakfast limited but great croissants.

Leisure Partner

8/10

Excellent

11 Dec 2024

Bernhard

The breakfast buffet was very disappointing… not many options. Mostly cold food (cold boiled eggs, cereal, yoghurts).

Leisure Family

8/10

Excellent

08 Dec 2024

Elisa

Love the view! It was our Anniversary and the hotel left a bottle of Prosecco for us! Very thoughtful. A little disappointed we had to call for maintenance because the TV wasn’t working. It seems the remote needed batteries (something that should be checked prior to each guest coming) Also the view was amazing however the 2 screen doors glass was so dirty we had to go outside to actually view the water.

Partner

10/10

Exceptional

28 Nov 2024

Christian

Very quiet, romantic type place.. a great place for a weekend getaway... stayed 2 years in a row.. they sent us a $50 coupon to come back.. but would not honor it because we booked through expedia.. so thought manager was a bit rude on that.. Ate at the restaurant.. Meal was good

Leisure Partner

10/10

Exceptional

24 Nov 2024

Jennifer

Will definitely stay here again

Beautiful waterfront property - room was lovely - location 5 minutes to Greenport town and wineries

Partner

2/10

Poor

19 Nov 2024

Douglas

You guys suck. Take me off your me email, Girlfrie

My girlfriend got Covid. I called the hotel 2 days in advance.They would not reimburse or give me another date, because I booked it through you. Never again will I use Hotels.com Douglas Kane

Friends_and_family Friends

8/10

Excellent

11 Nov 2024

Joseph

Restaurant was horrible, other wise not an bad experience

6/10

Pleasant

09 Nov 2024

Verified traveler

Watch out many extra fees added when you check out

The hotel pictures looked nicer than it actually was inside. However , we had no hot water for showers in the morning and had to take cold showers.The view from the deck was nice. The food was average for breakfast. I would not stay there again mainly because they hit you with an expensive parking fee then tack on a donation fee and amenity fee that came to almost 48 dollars. That is ridiculous! There are much nicer hotels in area with free parking. They really only alert you to the parking fee not all the other fees they are hidden somewhere in the original form when you book hotel. So beware . Lesson learned.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2024

Henry

Staff was very helpful and welcoming. Views are absolutely amazing and made our one night stay that much more memorable.

Leisure Family

8/10

Excellent

23 Oct 2024

mary k

This property is a great place because of its fabulous location on the Sound. Sunsets are spectacular, the restaurant onsite is excellent, amenities top notch. I will stay here again especially off season.

Leisure Friends

6/10

Pleasant

21 Oct 2024

Blanche

I booked a Standard room and it was overpriced for what it was. My room had a locked adjoining door to another room and I could hear the people (talking, humming, snoring, etc.) through the non-sound proofed door. There was no place in the bathroom to set your things down beyond a toothbrush. The A/C unit was loud, but at least it drowned out the people next door.

Leisure Self

10/10

Exceptional

20 Oct 2024

Rachel

Comfy bed,
Beautiful views

Leisure Friends

10/10

Exceptional

16 Oct 2024

Colleen

Beautiful spot to stay. Relaxing, clean, friendly and all
with an upscale beach stay feel.

6/10

Pleasant

25 Sep 2024

Stephen

We stayed in the one-story building for one night and it is a dump! No comforts at all, no chairs or table, no closet, no parking near your room (valet only), and very expensive for nothing! The manager, Anthony, was great, and we got another room the next day.
Their two-story building is the better choice, it has most of what you'd expect in a room, and it has a large private balcony with a great view. It's not fancy, but for a short get-away it's fine.

Leisure Family

10/10

Exceptional

20 Sep 2024

vincent

Great place to stay really clean room super friendly staff

Leisure Partner

8/10

Excellent

15 Sep 2024

Susan

Great spot on sound-cedar room made you feel like in a log cabin nice-amenities good. Bed super comfy and shower great pressure and instant hot water. For the high price I feel the
windows should open with screen to enjoy surf at night the knobs were removed. Balconies great but not private. Free breakfast very basic and stale bagels. Parking fees too.

Leisure Self

8/10

Excellent

10 Sep 2024

Annabelle

Nice rooms, very clean and spacious bathroom, and comfortable beds. The restaurant is good but would be nice for a better breakfast option.

The pool was freezing and the pool deck could use an update.

Lovely beach but the rocks will kill your feet. I wish they would take a portion of the beach.

Leisure Family

8/10

Excellent

04 Sep 2024

Robin

North Fork Stays

Overall an excellent experience. It’s our second time staying at this hotel. We’ll be back.

Partner

10/10

Exceptional

03 Sep 2024

Ragip

GREAT VIEW !! AMAZING LOCATION

Leisure Pet

8/10

Excellent

27 Aug 2024

yalitza

It was very nice

Leisure Partner

10/10

Exceptional

24 Aug 2024

John

Excellent place

Self

10/10

Exceptional

17 Aug 2024

Laura

Beautiful view, rooms clean, nice restaurant, free breakfast, staff great!

2/10

Poor

16 Aug 2024

Patricia

The price, no dresser, room service, a snack bar with liquor for people who don’t drink and no microwave. Beach towels had 2 when we got there and used them and were never replaced so I will have to check our bill. We slept on the same Jetta for two weeks proof I got blood on sheets when I took my blood sugar and they were same sheets that the proof. I have alit more to complain about but I’ll will stop now we won’t recommend that hotel and we won’t ever stay there again. I can’t rate it because for the money we paid it was not worth it Patricia Cochran

10/10

Exceptional

07 Aug 2024

Mark

N/A

Leisure Family_with_children

6/10

Pleasant

02 Aug 2024

Suzannah

Meh

Funky, updated beachfront motel. Room was huge with great waterfront view from large shared balcony. A bit tattered (hole in sofa upholstery, rug unravelling). Large closet but absolutely no dresser drawers or surface space for clothes (I used the ironing board). Hotel descriptions of dining options and recreation experiences didn’t mention limited days and hours of operations. Hours are buried on hotel’s website. We were there Wed-Fri and restaurant is only open Thurs- Sun! During peak season!! Fun looking beach bar evening bonfires are only on the weekends! During peak season! Staff didn’t go out of their way to accommodate- we were told ‘no’ many times (not even ‘no, sorry’). Included breakfast is hard boiled eggs, assorted bagels and croissants, cereal and packaged yogurt. Husband drinks diet pepsi in the am- no coffee for him!- and was told ‘no’ again! Front desk staff seemed disconnected and unconcerned. There was just no ‘hustle’ or welcoming feeling. And- I can’t stress this enough- it is peak season!!

Partner

10/10

Exceptional

23 Jul 2024

Roger

.

6/10

Pleasant

09 Jun 2024

Lori

Not a lot for the price. Front staff was not super friendly. The standard room is very standard, small and very expensive. The location is not super convenient and on the busy road. Parking is tough but they do have valet. The view on the beach is beautiful and the people working the beach are were super nice. I think there are much better options and just didn't know the area well enough to find them. I know for next time.

Leisure Pet

8/10

Excellent

29 May 2024

June

We didn't have a table and chairs outside. We called the front desk and asked for them. They never came. We got our beach chairs out of our car to use.

6/10

Pleasant

28 May 2024

Yvonne

Fabulous location on the beach. Pool was freezing. Breakfast limited. Restaurant ok. Overall it was nice, but overpriced.

Leisure Family_with_children

2/10

Poor

21 May 2024

alexandra

beautiful location. clean. small rooms. $100 more for ocean view. staff at reception were unwelcoming and rude. hidden fees at check-in. if i didn’t book a non-refundable reservation, i would have walked right back out. especially because they were rude and there were hidden fees.

Leisure Partner

4/10

Poor

13 May 2024

Thomas

Totally not happy with the room Expedia assigned to us. It's a waterfront property and the room picture that came with our confirmation showed a nice water view room. I'm sure there's plenty of small print involved but the tiny 'bed only' room we were assigned was ground floor on a parking lot at the furthest point of the resort. We paid over $100 to upgrade to a more desirable room, which we were luck they had available. Very disappointed