Name: Shelter Island House
Address: 11 Stearns Point Road, Shelter Island Heights, US

8/10

Excellent

20 Jul 2026

Gail

THE PROPERTY IS CLEAN AND BEAUTIFULLY DECORATED. THEY NEED TO OFFER MORE THAN COFFEE IN THE MORNING.
THANKS
GAIL

Friends

10/10

Exceptional

23 Jun 2026

Gerard

The check in ans check out was extremely quick. Being in the industry i loved the modern, quiet and efficient HVAC unit. Plenty of parking was available.

Family

10/10

Exceptional

27 May 2026

Dorothy

This boutique hotel is a true gem. Set among lush trees and beautiful landscaping, and with excellent indoor space, it provides a welcoming and relaxing atmosphere.

Self

8/10

Excellent

24 Oct 2025

Joseph

Great Shelter Island Hotel

One staff member was there to check us in. He was helpful in bringing our bags to our room. He also suggested several restaurants for us to try.

Partner

4/10

Poor

03 Sep 2024

Donald

Our room was too small, had a only single chair, no desk, no luggage rack, a very rusty shower curtain bar, no grab bar in the bath area, and no heat or air conditioning control. In addition the clerk was dismissive and unintelligible in her attempt to communicate.

10/10

Exceptional

16 Aug 2024

Michael

Everything was excellent. However, it would have been nice if there had been something offered for breakfast.

Leisure Self

10/10

Exceptional

27 Jul 2024

Christine

Very quiet, perfect for my short getaway, so peaceful! My second floor room was tucked away and LOVED the large cushy reading chair and ottoman. A/C super quiet! Bed was very comfortable (the pillows were like baby belugas so if you prefer a flatter pillow bring one?). Enjoyed the pool once the weather cooperated, nice and secluded.
Suzanne (house manager) is so nice and very accommodating. I’d love to make a return visit!

Leisure Self

8/10

Excellent

07 Jun 2024

Kelly

Beautiful spot. It would be nice if front desk help knew more about the area and if it had more pamphlets and maps on what to do.
A light breakfast would be nice as the attached French restaurant was only open at night.

Leisure Family

10/10

Exceptional

02 Jun 2024

James

We liked the areas for sitting outside, to sit with a coffee, talk and relax. It was convenient to have a fridge. A very different accommodation but typical for the island. We enjoyed our stay!

Family

10/10

Exceptional

09 Nov 2020

Verified traveler

We went for our anniversary. We biked the island and enjoyed the sites.

Partner

6/10

Pleasant

02 Nov 2020

Verified traveler

Stayed here during the off-season (late October) on a mother-daughter get-away. The staff was very sweet and upgraded us to a larger room as we were the only folks in the place on our first night. The room however was a little tired (grungy couch) and the bed had to be 3.5 ft off the ground, which was very difficult for my mother to climb into. We asked for a step stool and were given the two-step fold up step ladder that the on site handy man uses. Additionally - the take-away breakfast was just...not edible. I understand covid makes things difficult, but for the price (expensive even in off season) - I was expecting a higher level of amenity and accommodation. The bathroom was really nice though!

Leisure Family

4/10

Poor

05 Oct 2020

Verified traveler

Ask if there’s a wedding

Booked for my fiancé birthday we found out upon arrival the entire place was booked for a wedding and was restricted to using most outside areas all day Saturday. Everywhere we tried to move to was occupied by wedding events and the family members openly asked us why we were even at hotel. Very awkward.

Partner

8/10

Excellent

09 Sep 2020

Lois

We love the property - the rooms are very nice and comfortable and we especially enjoy the pool

Leisure Pet

6/10

Pleasant

12 Aug 2020

JJ

Noisy kid and people above our room all night
Restaurant is closed

Leisure Family_with_children

10/10

Exceptional

29 Jul 2020

chantal

a lovely time off when it was most needed

Shelter island house is very clean- comfortable and staff was welcoming and friendly and very helpful - we would love to come back -breakfast was fresh French miniatures pastries served in the safest way- a delight!

Partner

8/10

Excellent

24 Jul 2020

George

Shelter Island house is a great place to relax. Even with the covid restrictions it was a peaceful stay.

Partner

8/10

Excellent

20 Jul 2020

Kathleen

Very nice stay. Rooms need to have sanitize glass or at least a cup so you can have a sip of water when needed. Explanation was due to Covid. Bar said they were open to eight they were closed at 10 to 7, not a welcoming gesture when of course the restaurant was closed due to Covid and couldn’t even get a water....

Partner

8/10

Excellent

19 Jul 2020

Verified traveler

Relaxing with friendly staff

We enjoyed our stay at the Shelter Island House despite it not being 100% operational due to COVID. We missed having a restaurant on site for a real breakfast but they did provide coffee, pastries, yogurt, etc. which was very nice. The staff was very friendly and accommodating and the pool area was small but pretty and relaxing. Despite being fully booked the weekend of our stay it was still nice and quiet and mellow. Our room was clean and well equipped although the bed is a bit hard for my comfort level. Also it was a quick walk to the beach which was a plus. Would definitely return.

Friends_and_family Family

10/10

Exceptional

12 Jul 2020

Lois

We loved this property - so tranquil and relaxing!

Leisure Pet

4/10

Poor

08 Jul 2020

Verified traveler

Could Have Been Better

We were expecting some things wouldn’t be as smooth given the ongoing COVID-19 situation but there were a few things that could have been done better given the price of the hotel:

1. There was only one breakfast option available each day (pastries) for pickup in a bag each morning
2. The restaurant was closed but we had been informed that a food truck would be available for lunch and dinner, however, we only saw it open once while we were there
3. Be warned that you need a car on Shelter Island because there were no taxis and no shuttle service is provided by the hotel

Other than that, the hotel is in good condition and provides a nice setting within walking distance of the small town and Crescent Beach.

Partner

10/10

Exceptional

11 Sep 2019

Verified traveler

Pet friendly and very nice hotel and property. Staff was friendly and very helpful.

Friends_and_family Pet

8/10

Excellent

20 Aug 2019

Sarah

Hotel in desperate need of renovation. Well located with a nice pool but incredibly basic. Needs a lot ofTLC. Staff are obviously summer placements and speak very basic English. No drinks or food available until 4pm. Beds uncomfortable. Needs investment!

Family

10/10

Exceptional

13 Aug 2019

Verified traveler

Amazing place to stay. And staff are so helpful and lovely. Always a treat!

Leisure Family

10/10

Exceptional

19 Mar 2019

Meghan

Fantastic!!

Incredibly hospitable. We were the only guests in the hotel that night as it was an off peak trip. They upgraded our room to a suite! Impeccably clean room. Mattress was so comfortable. Had a lovely, reasonably priced dinner and a few cocktails in the bar lounge area. In the morning coffee, tea, delicious croissants and juice were laid out for us. Very happy with our stay, will return!!!

Partner

2/10

Poor

27 Feb 2019

Verified traveler

I was overcharge $111! I've been trying to contact the hotel, filed a claim/dispute with my bank, there was no reciept/reason given for this extra charge. Crazy, never had any problem like it!

Leisure Friends

10/10

Exceptional

23 Oct 2018

John

Quaint Inn that offers quality service and provides some delightful rooms. Our stay was right at the end of the season so the restaurant was closed but it was a perfect fit for our stay and what we wanted to accomplish which was to have a relaxing extended weekend.

10/10

Exceptional

08 Oct 2018

Verified traveler

Lovely hotel with very nice staff that went above and beyond to make us comfortable!

10/10

Exceptional

02 Oct 2018

Verified traveler

Very quiet hotel, but very cute. We were late to check-in and our key was left at the front for us, it is that secure. Room was nice, thank goodness for the window a/c unit because it was quite humid. Morning breakfast was small but a plus, croissants were delicious. If you are looking for a quiet special getaway to unwind, this is the place.

10/10

Exceptional

28 Aug 2018

Vinnie

facility was great. Peaceful and quiet. The continential breakfast and dinner was delicious.

8/10

Excellent

30 May 2018

Laura

Charming

We visited pre-season so there was still some \"spiffing-up\" going on. We arrived the first night the attached restaurant was open so that was a plus! Any need was quickly responded to and we had a lovely visit. Lovely walks in every direction from the inn.

Friends

8/10

Excellent

11 May 2018

Verified traveler

Shelter Island House owner seems overwhelmed !

The location on idyllic Shelter Island is just great, near famed Sunset Beach-
hidden on a nice quiet back road, very peaceful setting, and quite comfortable Inn .!
However I was very disappointed the restaurant - described in the online listing ;
was closed for renovation -during my stay; since I booked that particular Inn ;
due to the great convenience of on site dining ; choices are limited on this tiny island.
There was construction noise and commotion when I arrived; but the owner
was less than apologetic and frankly just seemed rather distracted.
She had the audacity to confront me in a most awkward fashion ; without
introducing herself as the Inn Keeper; shortly after I checked in for 2 nights;
Shelter Island House was the 10th online booking ;during my recent coastal trip-
but this was the only place I stayed at where I was not shown the level of
respect and welcoming attitude from the Inn Keeper that all guests deserve.

Friends

8/10

Excellent

05 May 2018

David

Beautiful, comfortable inn

The inn was beautiful and comfortable. It's grounds are pretty and it's on Shelter Island which is almost like a trip to New England - old, elegant, small town feel. The room was comfortable and attractive. Breakfast was quite disappointing, but perhaps will improve as their dining facility opens.

Partner

8/10

Excellent

03 May 2018

jason

Hotel was convenient and had a nice relaxed atmosphere. Seems to be about the best deal on Shelter Island. Can't comment on much else as I was visiting the Island for work and literally spent most of my time at the hotel asleep!

6/10

Pleasant

30 Apr 2018

Chris

Friendly staff, horrible bedding

Booked a room here for 2 nights. We were running late on the first day so I called that evening to confirm we could check in late (10pm). There was no answer and found no “front desk” hours on the voicemail or online. I understand not having a full staff considering it’s a small 10 room hotel, but the hours should be listed somewhere. We arrived at the hotel the next morning to a very welcoming staff member. Spent the day exploring the island. By the evening we were exhausted and wanted to relax and get a good nights rest. The beds however were so uncomfortable my wife and I repeatedly woke up during the night. At one point I was convinced it’d be more comfortable to sleep in the back seat of our car. Glad we missed out on the first night now. Will not stay again.

10/10

Exceptional

20 Feb 2018

Ann

Classic Hotel with very comfortable beds.

Lovely old B&B, nicely updated with very comfortable beds. The Tavern restaurant was good for dinner and had a congenial bar scene.

Partner

10/10

Exceptional

27 Oct 2017

grace

Very nice hotel, staff was nice and helpful. Room was comfortable and clean.

10/10

Exceptional

09 May 2017

andy

Great food. Friendly staff

Weekend getaway. Rooms were nice. Ran a great east end wine tour out of hotel. Had a great day. Wonderful and relaxing. The Tavern restaurant has a good selection of food and we ate there both nights.

8/10

Excellent

23 Jan 2017

Larry

Very Good

A desk would have been nice. Everything was good. Staff excellent, very helpful, very friendly.

10/10

Exceptional

16 Nov 2016

Christopher

Wonderful and Charming Hotel

We stayed here during the off season and were the only guests in the hotel on a monday night. Staff and property owner were very friendly! We got upgraded to a King Suite because we were the only people staying there. Restaurant opens year round and the bar was actually full on a monday night with local island people for the Giants Game. Room and Jacuzzi tub were amazing! We will definitely be back during the summer. It a short walk to Sunset Beach Bar!

Partner

4/10

Poor

02 Nov 2016

Joan

Very dissapointed with Shelter Island House

Staff service dismal at best.

At breakfast on 10-31-2016, staff member sitting in dining area facing the garden with her nose pinned to her cell phone. As I entered I greeted her with a cheerful \"Good morning\" which she barely acknowledged and then told me to sit in the other section of the dinning area facing the parking area, which wasn't set up for breakfast. I let her know politely that I preferred to sit facing the garden with the morning sun streaming through the window.

I asked for decaffienated coffee as none was available, she then pointed to a curtain that apparently had a coffee machine that had no coffee made, so she said she would make some.
I had barely sat back in my seat when she presented me with a cup of coffee which was Luke warm, so I went back to ask for fresh decaf coffee, she then told me there wasn't any decaf coffee and I \"needed to drink regular coffee\".

I told her that I can't drink regular coffee because I get heart palpitations, she sat down and ignored me.

Considering the rates charged at Shelter house I think it would be nice to supply a box of tissues in the rooms and to have coffee and tea making facilities available as well as an iron and ironing board which is now standard in any hotel you go to. You should not have to ask to be provided with these basic requirements.

At the very LEAST provide decaffienated coffee to your customers and educate the staff as to the importance of NOT giving regular coffee to someone who has asked for DECAF

8/10

Excellent

26 Oct 2016

David

Nice clean location with modern decor

The manager and bartender were very friendly. The continental breakfast was great.

Partner

6/10

Pleasant

20 Oct 2016

Astrid

Beautiful hotel, surrounded by nature

We went there off season, so i could not talk about the property when completely booked. The location is gorgeous, the hotel is bright, surrounded by gardens, woods and a beautiful beach a block away. We loved our room which faced the pool. Even though it was the middle of October it got a little too warm, since the sun shone into it most of the day. This could be a plus or an issue, depending on what you like. Bathrooms are clean and well equipped, no in-room coffee maker but it is available downstairs since early morning - and it is really good. Breakfasts are no frills, toast, pastries, cereal, fruit and yogurt. There isn't really anything wrong with this place, but it does feel more like an inn than a hotel.
Beds could be more comfortable, they are the old type spring frame ones, they are creaky and somewhat uncomfortable.

10/10

Exceptional

08 Oct 2016

Peggy

Quaint,quiet,beautiful hotel and town. The staff was very nice. Would definitely go back

10/10

Exceptional

18 Sep 2016

ole Sogaard

Ro og stadig tæt på Manhattan

Dejligt sted at slappe af. Man oplever ro, og tiden går sin egen stille gang.rigtig god morgenmad, god bar, super venlig betjening og personale, men når forretterne er rigtig gode, så mangler hovedretterne altså en del i at leve op til resten af opholdet.

Family