Name: Greenlight Hotel
Address: Tabata Road Off Mandela Road, Dar Es Salaam, 35091, TZ

6/10

Pleasant

28 Feb 2024

Eric

This was the closest hotel near the airport with 24 hr front desk and I came in at 12:30.
Only complaint was breakfast til 10am and so was checkout but overall for the few hrs I stayed ther it was worth it

Leisure Self

6/10

Pleasant

11 Jan 2024

Claudia

Das Hotel ist ein bißchen in die Jahre gekommen, es gab kein warmes Wasser in der Dusche. Für eine Nacht zum Flughafen Transfer war es gut. Die Mitarbeiter sind sehr freundlich.

2/10

Poor

19 Nov 2021

Verified traveler

Bad experience and customer service

Bad customer service from the start. I booked for two people. There was only one towel, one bottle of water and told that breakfast was only for one. They did not wanted to tell me the wireless password my Fiancé had to assist. I informed the unprofessional person at the desk that I have prove I booked for two and she refused to look at my paperwork and informed me it was in the system. I went for something to eat and when I returned they had corrected their intentional errors. I read before from a review that someone had the same issue and they charged them extra. I was not going to allow that to happen to me. In the morning I checked out and went to another Hotel. I was to stay for 6 nights , but after such bad experience I would not stay even if they offered it for free. I complained through Hotels.com and received a refund for the remaining 5 nights. Will not be booking this Hotel again. Let’s this be a warning TJ those travelling in pairs

Friends_and_family Friends

2/10

Poor

07 Aug 2018

Verified traveler

Awful

WOULD NEVER STAY HERE AGAIN.
No wifi in the room. Window above the door, so light from the corridor shines into the room all night.
No toilet roll. Soil in the rusty old bath. No shower. Sign on the bathroom door about disposing of used condoms.
Lift doesn't stop at the floor correctly, so there's large gap to step up into the lift.
Check out took ages as receptionist didn't want to take card payment or issue a tax receipt (but did eventually).
Receptionist doesn't speak good English and seems incapable of using a phone or a watch correctly.
Booked a pick-up from the airport after the last domestic arrival. Airport was closed, taxi rank empty and had to wait alone in the dark for an hour. Requested a discount for drop-off at the airport the next morning due to the inconvenience caused and was told this wasn't possible.
Drive from airport took 50 minutes, not the 20 minutes advertised.

6/10

Pleasant

20 Nov 2017

FA Gerber

Would rather pay more for something better

Was a struggle to find a cool room for me with a working air conditioner

Breakfast is terrible

Bed is very comfortable.

Will not stay here again.

8/10

Excellent

22 Oct 2017

Georg

good place

good

4/10

Poor

29 Mar 2017

Mzungu

Not as advertised

Hotel is new and clean. Decorated well. Staff is very friendly. Internet did not work on my floor. I needed the internet because I was there working. No satellite/cable TV access as advertised. jet tub not working. No mini bar in room as advertised. Restaurant service staff is slow. Finally, the price advertised on Expedia was not the price I paid. After booking, the price was shown as higher than advertised.

2/10

Poor

30 Dec 2016

Verified traveler

All around, terrible

Service was terrible, shower was dirty, bathroom was not clean at all and many of things not working, like light, no towels (even after requesting it several times), tub was rusted and molded. Room was hot, A/A was not working appropriately, breakfast not available at the indicated time, and so on.
If you can avoid this please, I would recommend you try to find another better one.

6/10

Pleasant

07 Dec 2016

Peter

OK for an overnight

Greenlight is a typical transit hotel, with convenience to the airport being the main attraction. I had communicated directly with the hotel regarding transportation from the airport and they said that they would arrange for a taxi to pick us up. However, upon arrival we found that no taxi was waiting for us and had to negotiate a price that ended up being almost twice the price quoted by the hotel. Once we arrived at the hotel and asked about the missing taxi, the front desk staff seemed to be unconcerned, offered no apology or other compensation for the increased fare. Checkout time is quite early, 10 AM. I would stay here again if there were no other options available while transiting through Dar.

6/10

Pleasant

12 May 2016

Kim

First night in Tanzania

We had arrived into Dar es Salaam in the middle of the night and were leaving the next day around noon. The room was nice but bring earplugs as it was very noisy outside at night. The staff was kind and helpful.

Partner

6/10

Pleasant

03 Apr 2016

Verified traveler

Got the job done!

A good airport hotel alternative, about halfway between the town and the airport. The shower was amazing.

Family

6/10

Pleasant

14 Jan 2016

Jason

OK for a brief stopover between flights

Hotel is about 20 minutes drive from the airport so quite convenient. Driver was there to pick us up from the domestic terminal
Food & drink is reasonably priced
Deluxe room was tired, particularly the bathroom

Partner

6/10

Pleasant

10 Jan 2016

Fares

Good location, great staff

Good location close to airport. Super friendly and helpful staff

Family

8/10

Excellent

25 Aug 2015

Alexander

Transit stopover

Stayed for an afternoon/evening with checkout around midnight on our way to the airport. Very convenient and friendly transit hotel when you need to rest and don't want to spend many hours at the airport. Not far from the ferry and airport. There is a restaurant attached which serves great food at a very reasonable price even by local standards. Staying longer would require hiring a car or taking taxis/local transit options as it's not near the tourist areas, as far as we could tell.

Family

8/10

Excellent

10 Jan 2023

Frans

Grootte kamer goed. Douche minder

Leisure Self

6/10

Pleasant

24 Feb 2016

Verified traveler

Ett ok hotell men lite avlägset.

Bra och rent men avlägset och maten var inte alls imponerande.

4/10

Poor

21 Feb 2016

Sofia

Clean rooms, really bad breakfast.

We only stayed for one night and arrived in the evening and left in the morning, we picked this hotel to be as close to the airport as possible. It says here that the hotel is 4km away from the airport - it is not, it's 9 km - which lead us to an argument with the taxi driver, but the hotel also confirmed 9km in their brochures they had.

The room was fine and it was clean. None of all the outlets in the room worked though so we couldn't charge anything which was annoying as we were leaving for one of the islands the day after. The breakfast was extremely disappointing though, there were ALOT of flies all over the restaurant which was disgusting, the boiled egg I got was bad/old. Basically I only had two plain toasts with nothing on them.

Family

8/10

Excellent

16 Feb 2016

Katarina

Overnightstay

Very nice staff at the reception and maneger

2/10

Poor

10 Jan 2016

Jonas

Try to find an alternative !

The only good thing I can say about this hotel is that the transfer worked fine. However transfer is not for free as indicated on Hotels web-page. When order and payment is done the hotel confirmation states that if you stay 3 nights or more the transfer is free - but I doubt anyone has ever stayed here voluntarily for that long. A USD 20 fee (one way) is charged, which was changed when we left to USD 50 for two ways. Restaurant in the hotel lobby is NOT good! AC in the room but only active when you are in the room so it takes an hour to cool the room after return. Power cut for an hour didm´t help much either.

Family

8/10

Excellent

03 Nov 2015

Merja

Trevlig övernattning nära flygplatsen

Personalen var ytterst hjälpsam och försökte verkligen sitt allra bästa att gästerna skulle trivas. Tyvärr deras kortterminal funkade inte och dom var tvungen att köra dig till närmaste automaten. Samma fel överallt i Tanzanien, i andra hotellen, restaurant oxå. Vattentryck i duschen var dålig, men det är kanske inte hotellets fel, kommunal snarast. Ingen oväsen, sov riktigt bra.