Name: Summerfield Luxury Resort & Botanical Garden
Address: Matsapha Valley Road, Matsapha, 00000, SZ

10/10

Exceptional

01 Aug 2026

Patricia

Un endroit hors du monde ! Une petite bulle plongée dans une ambiance année 60 (mais pas vieillotte pour autant, plutôt même très élégante) le tout dans un parc incroyable !

8/10

Excellent

14 Jul 2026

Feroze

Always amazing best hotel in eswatini in my view

Self

2/10

Poor

12 Jul 2026

William

We called the hotel to try to cancel our reservations because one of the family members was sick. They refused and said it would be a 100% fee. So we went anyway. We had three rooms as a family. One of the rooms, which happened to be for the sick family member, did not have hot water which was necessary given his condition. We had to abandon that room and squeeze into two. The staff did not address the problem and no compensation was given even though we couldn't use one of the rooms and were crowded into the other two.

10/10

Exceptional

25 May 2026

Celia

Great staff , gorgeous property, lovely accommodation. Just a minor point but lack of power points to charge phones etc made it a little tricky as we had to move furniture to access them. The food was top notch and the wait staff very attentive and accommodating. Overall we absolutely enjoyed our stay here. We’re from Australia and travelling the world by bicycle so we had a delightful couple of days of rest. So glad we found this place! Highly recommend!

Partner

10/10

Exceptional

20 Apr 2026

Theo

Clean place.

10/10

Exceptional

19 Apr 2026

KWANGSIK

This hotel exceeded my expectations in terms of environment, service, and overall conditions. The meals were sufficient, and the menu was also very satisfying.

Family

10/10

Exceptional

01 Apr 2026

Christopher

Great stay.

10/10

Exceptional

27 Jan 2026

Christopher

Good stay

Business

10/10

Exceptional

22 Jan 2026

Jeffrey

Beautiful rooms, really comfortable bed. Exceptionally clean, and outstanding customer service. Breakfast delicious. Great location. Lovely, kind staff. Restaurant food high quality and delicious. Lovely pool area Beautiful surroundings, and birds. It was luxurious, so sad to leave. Felt like home from home. Keep doing what you do.

Partner

6/10

Pleasant

04 Jan 2026

Emely

WiFi was down ☹️ that was extremely frustrating. They can do better with the breakfast options. More fruits would be great, especially in the summer with so many fruits in season. That was disappointing

8/10

Excellent

03 Jan 2026

Ravi

Beautiful scenery and a relaxing place to stay. Breakfast was great however the menu is the same everyday. Wifi is not stable, it was the most disappointing part of my stay.

Leisure Family

10/10

Exceptional

18 Dec 2025

Christopher

Good stay.

10/10

Exceptional

18 Dec 2025

Theo

Peaceful stay.

10/10

Exceptional

06 Dec 2025

Patrick

Great staff! Rooms very nice. Food is good.

10/10

Exceptional

28 Nov 2025

Luis

Great find! Loved it!

10/10

Exceptional

25 Nov 2025

John

Great stay.

10/10

Exceptional

21 Nov 2025

John

All good

10/10

Exceptional

28 Oct 2025

R

Yes it was

Partner

10/10

Exceptional

21 Oct 2025

Fernando

El parque botanico es precioso...todo esta en perfecto estado muy limpio, el cuidado de los detalles es sorprendente. No hay nada fuera de lugar, piscina,bar ,restaurantes..todo impecable. Hay varios lagos, senderos y lugares por descubrir..ideal para unos dias de relax..Hay muchos pavos reales

Partner

10/10

Exceptional

12 Oct 2025

Fernando

El hotel es maravilloso, jardin extremadamente bien cuidado,todo perfecto, la atención del personal del bar y desayuno muy buena..una excelente escapada ..el Internet es muy malo, la señal es pésima.

Self

8/10

Excellent

07 Oct 2025

Marcel

Staff was very friendly and professional.

Partner

10/10

Exceptional

31 Aug 2025

Kent

Great place to stay, well maintained with helpful staff

Leisure Partner

10/10

Exceptional

09 Jun 2025

Valerio

good

10/10

Exceptional

08 Jun 2025

Joanna

A wonderful place in terms of settings, as it has its own botanical garden, lakes etc. It is absolutely wonderful. Service was very helpful and friendly. As opposed to what Hotels.com say- you can check in any time day and night (reception is manned 24/7). The only point of improvement I'd suggest is to improve their signs around the resort- it is super easy to get lost and not be able to find the bar, restaurant or even the room (it is a big place with many little walkways, and I wasnt the only one lost most of the time ha ha). Thanks for a great stay!!

Self

10/10

Exceptional

07 Jun 2025

Michael

Loved our stay

10/10

Exceptional

24 May 2025

Tony

very nice property, but very secluded and far from shops

10/10

Exceptional

10 May 2025

Danielle

Gorgeous hotel. Loved our stay here. Best decision we made.

Leisure Family_with_children

10/10

Exceptional

08 May 2025

Danielle

Absolutely love this property. Everything about it. Big rooms. Amazing beds. Love the restaurant, love the breakfast spot by the pool. Great staff. Incredible grounds. Perfect stay.

Leisure Family_with_children

10/10

Exceptional

07 May 2025

Gregory

.

Business_and_leisure Self

10/10

Exceptional

27 Apr 2025

Christo

Magic

Magically beautiful.

Partner

8/10

Excellent

22 Apr 2025

Amanda

Lovely stay

The stay was lovely, great place, great service. However the place is not toddler friendly, one morning for breakfast had to eat with my baby on the laps because they have only one high chair and it was being used. We also had to share the bed with him because all baby cribs were occupied. The menu also doesnt offer kids options. The menu is also limited for adults, if you stay long you will get fed up eating the same food over and over again. Lastly we booked the Executive suite, was surprised to see that in an executive suite there is a double bed, i was expecting a king size bed, oh yes and we slept the three of us on that double bed. They can do better beds wise. Overally a great experience, luxurious place, well maintained.

Friends_and_family Family

6/10

Pleasant

03 Mar 2025

Verified traveler

Too much insects and geckos. Some amenities not working. Very remote location.

10/10

Exceptional

25 Jan 2025

Derek

Tranquil oasis.Beautiful staff. Fabulous place to stay and unwind

10/10

Exceptional

22 Jan 2025

Karsten

Nice and quit place with a great service.

Business

10/10

Exceptional

21 Jan 2025

Gregory

Fantastic location for relaxing and rejuvenating experience!

Business_and_leisure Partner

8/10

Excellent

27 Dec 2024

Gugu

The property is not friendly to people who have a problem with stairs or wheelchair bound.

Leisure Partner

10/10

Exceptional

19 Nov 2024

nomfanelo

The property is well kept and very serene. Perfect for a getaway.

Leisure Self

6/10

Pleasant

10 Nov 2024

Verified traveler

Big rooms with small beds. TV too small. Big need for pest control.

Leisure Self

6/10

Pleasant

30 Oct 2024

Feroze

My stay was ok not great. Rooms need a bit of an upgrade especially shower and mozzies killed me as there were no repellents. Generally a lovely place

Business

10/10

Exceptional

24 Aug 2024

BJ

Excellent stay. Surrounding gardens are an oasis of tranquility. Facilities are immaculate and it was clear to see that they take upkeep and maintenance seriously. I didn't spot a single thing that looked dilapidated or in bad shape, truly one of the most well kept accommodation I've ever stayed in!

I don't often leave a place feeling like I want to go back (especially not so soon after leaving) but I'd definitely be back, and am already looking at how to bring my family along.

Business

8/10

Excellent

03 Jul 2024

Navtej

Food could have been better priced and breakfast more lavish

8/10

Excellent

30 Jun 2024

Robert

Dinner takes longer to be served

Business_and_leisure Partner

2/10

Poor

27 Apr 2024

Bonile

Seriously disappointed !!

The hotel is good but the room we were allocated was outside, very small with a lot of defects. The toilet and bathroom were very small. It was not good value for money. Certainly not for a couple who are used to their home luxury !! When we raised our concerns, we were told that it was allocated on line and cannot be changed. No sitting space and we sat on the bed for two days.

Friends_and_family Friends

8/10

Excellent

25 Apr 2024

Tengetile

Worth it

Loved everything about the hotel. The spacious rooms are set in well manicured gardens where peace and tranquility abound. Its so peaceful. Breakfast was wonderful with plentiful options. A highlight was the Palm Cascades restaurant located within the premises where great food is served with good service.

Partner

6/10

Pleasant

11 Apr 2024

Jonathan

Management could be a bit more accommodating

Pillow slips tatty and frayed.
Toilet seat and basin faucet need tightening.
Shower door stuck...couldn't get out.
Unaccommodating when I booked for two people instead of one for any kind of credit. Also checked out a day early and asked for a possible voucher when they are not full, but they would not accommodate.
Very inflexible in regards to that kind of help.

Business

10/10

Exceptional

06 Mar 2024

SAMUEL

The loving place on earth

It was wonderful and beyond expectation. I do not think that the pricing should per person, it must be based on daily rate per Charlet, only charging extra bed if the guest requests. Note that besides the pricing issue, everything was marvelous, the staff are friendly, polite and the food is very good.
It is better to increase the wine list specially the red wine.

Partner

8/10

Excellent

11 Feb 2024

Harrieth

Beautiful ambiance, relaxing environment, the restaurant food is good as well. Don't forget to bring two pin plug

Business Family

10/10

Exceptional

05 Jan 2024

Hermenegildo

The place is nature, that's why I have chosen it. Is a huge and beautiful place, the back view of the kitchen is just wonderful. 👌👌

Leisure Family_with_children

8/10

Excellent

28 Dec 2023

Edo

Beautiful gardens and scenary. Check in was a bit too slow and then also the wait for somebody to show us to our room was too long. There were no tv channels working and the interior of the rooms is showing its age. Its a beautiful place but seems some improvements can be made.

Leisure Family

4/10

Poor

27 Nov 2023

Ahmed

The fridge in the room was not working. I asked twice for it to be repaired but no one came. whatever food i had in the fridge including yoghurts all went stale. I checked out early and did not stay the extra night. The hotel will have to refund me for this.
I also requested for the airconditioner to be looked at as the room was not cooling down enough - again no feedback on this. Friday temperature 24 November was 41 degrees outside. Saturday was 33 degrees.

I would recommend the hotel utilise a trolley to assist carrying baggage from the car to the room and not just with their 2 hands. As a guest of the hotel, it was suprising that we had to also carry our own luggage and the room was not near to reception so there was a bit of a walk.
The hotel and rooms are lovely setup, however the hotel could do with additional in-door facilities eg Spa, sauna, jacuzzi etc.

10/10

Exceptional

01 Sep 2023

Verified traveler

Went there for a weekend getaway with family. The place was easy to find and everything was just perfect from lady at the reception to having someone escorting us to our room. The rooms was clean and bedding was new!

Friends_and_family Family

10/10

Exceptional

02 Jul 2023

Sebushane

Summerfield Eswatini

very efficient and friendly staff. breakfast was great

Partner

4/10

Poor

26 Jun 2023

Isabel

Fomos enganados. Adquirimos dois quarto executive e colocaram-nos nos quartos 102 e 103 sem qualquer explicação. Quando reclamamos disseram que a culpa era da EXPEDIA e atribuiram-nos dois quartos inferiores alegando não terem executive. Não fomos reembolsados da diferença. No almoço de dia 24 não havia os dois primeiros pratos de carne do menu. Estamos frustrados com o atendimento do hotel.

Leisure Friends

6/10

Pleasant

24 Jun 2023

CELSO

Bad stay in Eswatini Summerfield Lixury resort

I didn’t like my stay because what I booked was not what they give me
I booked the comfort with one bedroom room but they give me the luxury room with two bedroom. The site hotels.com shows the rooms that is fully booked. What the hotels.com show is not correct.

Partner

10/10

Exceptional

20 May 2023

Phuong

Beautiful and eco-friendly hotel, will visit again

Leisure Family

8/10

Excellent

10 Apr 2023

Festus

Breakfast was indeed my best

Leisure Family

10/10

Exceptional

03 Mar 2023

Miss N M

Tranquility.

Partner

4/10

Poor

27 Feb 2023

Prince

Outside ambiance gardening perfect superb, rooms untidy dusty lights old TVs few channels

Business

10/10

Exceptional

16 Jan 2023

Verified traveler

We stayed for 10 days over the holidays and had an amazing time. The location is beautiful, between Ezulwini and Manzini, in the midst of a botanical garden, with peacocks roaming freely, staff are fantastic (thank you Cyril, Doc), the rooms are spacious and clean, it is quiet and peaceful, the breakfast next to the pool area is plenty and delicious, the restaurant is amazing, next to the ponds, with an enticing menu. We will make this our „home away from home“ from now on.

Leisure Family_with_children

8/10

Excellent

07 Jan 2023

Mpho

The Seres

The place is very nice, however the staff at the restaurant and house keeping needs to be thoroughly trained to improve their customer service.

Friends_and_family Family

10/10

Exceptional

20 Dec 2022

Vusumuzi

There's honestly nothing like this place. We were there attending a friend's wedding and sprung for the Garden Villa for two nights as a treat. The room (or rather rooms) was massive. We have 15 month old and he enjoyed being able to run around between the living and sleeping areas and the bathroom was big enough that it had two doors. The room was spotless, Wifi was above average and the check-in and check out were smooth. The pool was also a nice treat and one of the best surprises was the abundance of peacocks, guinea fowl and ducks that grace the property. Honestly a little taste of paradise. If I had one complaint it would be that a couple of times I had to chase down my server when we wanted to settle our bill. Anyone that's travelled around the world post-Covid knows that this a pretty common issue with wait staff these days so no a huge disappointment.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2022

Shawn

Excellent resort. Clean, friendly staff,l and beautiful. However, the food was not up to scratch, I don’t think it was value for money…with this, I will definitely visit again…

Partner

10/10

Exceptional

17 May 2022

Desiree

Sensational Summerfield

Located in eSwatini's lush Botanical Gardens, is a hidden calidiscope

Friends_and_family Friends

10/10

Exceptional

23 Apr 2022

Verified traveler

What an Awesome place!

What a wonderful stay it was, the environment is good. Friendly services!

Friends_and_family Family

8/10

Excellent

21 Mar 2022

Sibusiso

Enjoyed my stay there. Place is very well kept & clean.

Friends_and_family Family

8/10

Excellent

01 Jan 2020

Verified traveler

African tourism concept gem

Amazing

Partner

8/10

Excellent

25 Oct 2019

Verified traveler

Beautiful setting!

The setting in botanical gardens with all the fountains and quaint seating areas is lovely! The many windows in the room allow you to be surrounded by nature for a serene experience...although the peacocks roaming the grounds can have some loud calls. They add an air of majesty and beauty though so worth it. Was surprised you couldn't add gratuity onto your room bill for the restaurant (cash only gratuity) but were given a way to add gratuity to your room at the breakfast (which was included in our booking so seemed odd). Loved sitting in the outdoor \"library\"...very upscale bush camp feeling.

Friends_and_family Family

10/10

Exceptional

22 Sep 2019

Larry

Had a wonderful relaxing time at Summerfield The gardens are well maintained and beautiful. The food and service are superb. Definitely worth a visit,

Partner

8/10

Excellent

29 Jun 2019

Hass

Beautiful property, and the room and building we were in (Dove) was very cutely decorated with lots of vintage charm.
Unfortunately, the keys (which added to the vintage charm) barely worked on the first try. You had to fidget with them quite a bit. On our first evening at the resort, we went to the restaurant for dinner, but we found ants on the table. The waiter was kind to move us to another table without any question, and dinner otherwise was great. Also, we were supposed to have wifi in the room but it didn’t work at all.

10/10

Exceptional

12 Jun 2019

Verified traveler

Beautiful place!

Beautiful place! Just too little dove nest rooms. Great meals

8/10

Excellent

11 Mar 2019

Verified traveler

Such a beautiful place. Our room was so pretty! Nice sized bathroom. The grounds....I can’t say enough good things about them....literally perfect
The staff....hmmmm.....we have lived lived in Africa for a few years now and realize that “ The customer is always wrong”.....and it was truly evident here, even though upon check in there is a framed note about customer service. Let me just say, when you stay at a high end boutique hotel, you expect the staff to be slightly helpful ( when paying for something and you don’t have change....don’t look at me weird when I don’t have smaller bills -GO MAKE CHANGE! Instead of making change they asked to run our card for about $2.50 - uhhh...nope! GO MAKE CHANGE!) . We didn’t have any internet connection in our room the first night so we asked reception....they told us to go talk to someone at the bar, who then in turn never fixed it. Small examples, but enough of these small things make you wonder if it is worth your money.....

Leisure Family

10/10

Exceptional

14 Jan 2019

Sean

Wonderful stay!

Great place, wonderful team!

Family

10/10

Exceptional

24 Dec 2018

Ndudi