Name: Roundtop Mountain Motel
Address: 412 North 6Th Street, Thermopolis, 82443, US

4/10

Poor

05 Aug 2026

Gregory

Old, rickety, horrible bed. No hot water — slightly better than lukewarm. Interent wouldn't work 2nd day/night, electrical plugs were so old they barely head a plug. Lighting is poor. Manager was very nice, but too talkative— super hyper.

8/10

Excellent

27 Jul 2026

Randy

It worked fine for what we needed. The staff was accommodating and found us an outlet to plug our boat into.

4/10

Poor

26 Jul 2026

Sarah

Where do I start? We arrived 2 1/2 hrs after stated check-in time. Cabin was not ready & the “manager”(?) continued to clean another cabin who’s occupants hadn’t arrived yet. We waited another 45 minutes for our cabin to be ready. Kitchenette was NOT as shown in photos. There was no electrical outlet for the only hot plate & the sink leaked constantly. Decent fridge, though! Perhaps they should have put the little individual coffee creamers in it because they were either horribly outdated or curdled - they rendered the coffee undrinkable.
Someone else’s bar of bath soap was left in the shower - nasty. Indicates level of cleaning between occupants.

We also rented a room, in addition to the cabin. There was no bureau, no closet or hangers, there was a hole in the wall & the shower leaked horribly between the shower wall & sink. The room was advertised as having a king bed (check) & a single pull out bed/chair (absent). When asked about the (needed) chair/fold out bed, we were told the “some kid peed on it & I had to scrub it. It’s on that cabin porch over there if you want it but it’s heavy & I can’t move it”. I’m not making this up. For the price we paid for the room & cabin, I absolutely WOULD NOT RECOMMEND THIS PLACE!
The dinosaur bone dig (at the Dinosaur Center) that our grandson did for a day was awesome, though!
That, I would highly recommend, but NOT the Mountain View Cabins & Motel

6/10

Pleasant

21 Jul 2026

Susan

We had to clean our cabin before we could use the kitchenette or bathroom. There were dirty rugs in the bathroom and smelled like urine. The TV turned on but didn't have any channels.Staff was friendly.
The property has good bones but you needed to look past the trash under the bed, gum on the wall, sticky cups, dirty coffee pot.

Friends_and_family Friends

4/10

Poor

18 Jul 2026

Lisa

The motel was a real mixed bag. We picked it due to its proximity to the hot springs. And it is close. However, there is a motel and a few small cabins on the site. Almost all of the pictures are of the cabins. The motel is an older, drive up motel. The rooms were clean, and the wifi and air conditioning works. The rooms are haphazardly furnished, and there aren’t very many plugs. However, the family living onsite is obviously in conflict, and listening to them fight and argue negatively impacted our stay.

Family

4/10

Poor

08 Jul 2026

Heather

The staff was not very helpful, not very friendly. The stove didn't work and there were no dishes.

Self

4/10

Poor

05 Jul 2026

Charlotte

Place has gone downhill!! Earwigs every where , looks run down. Staff were rude.

Partner

4/10

Poor

04 Jul 2026

Sandra

They did not change the sheets, they had hair in between the flat and fitted white stuff on the fitted. It was dirty, there was a old pair of socks in the bathroom and used toothbrush and toothpaste. The tub was dirty. To say the least I payed for the room u would think they would put clean sheets on the beds after the last guest. I canceled the next night I could not stay another night.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Meaghan

Everything about our mini weekend vacation was amazing. The cabin was so cozy and felt like a home not just a sterile hotel. Being there was like being part of its own little community. The staff was so friendly and helpful. We will definitely be back frequently.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Deanna L.

They are a pet friendly place. Charge 10.00 per pet.

Pet

10/10

Exceptional

25 Jun 2026

keith

Staff friendly and helpful

Family

6/10

Pleasant

24 Jun 2026

Craig

Staff helpful on sites to visi

Family

2/10

Poor

21 Jun 2026

Amy

We were assigned cabin #12. Someone’s personal items were piled from floor to ceiling on the front porch - clothing, appliances, furniture, full garbage bags, paint cans, paint thinner, tools, etc. Inside, there were additional personal items in drawers and on bookshelves. It smelled like cigarettes. The window-unit air conditioner of the adjacent cabin appeared to be powered by an extension cord that was plugged in to the exterior of #12. We sent a message to the property noting our concerns but did not hear back. We left the property and booked a room at Hot Springs Hotel.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Carmalita

Stay somewhere else. Not worth the money.

2/10

Poor

14 Jun 2026

suszanne

Dirty room, junky entry with no office/staff to talk to except on the phone and when they showed up, air conditioning wasn't able to be turned off in room, junk all around

Family_with_children

2/10

Poor

12 Jun 2026

Kathy

Not ready at 4 pm, CK in was in the parking lot, room had no plugin in the bathroom, room okay, blankets smelled. Won't be going back, also a little noisy being right on the road.

Friends_and_family Friends

6/10

Pleasant

16 Mar 2026

Lisa

Just double check and call the property before you go. This was our second time staying. The first time was excellent, this time not so much. I booked a cabin back in January for this March trip. I got the email welcoming me and gave me to door code to get in. We went in and it def. looked like someone was still staying there. I went to the office and the lady told me that \"I just found out you were scheduled to stay like an hour ago, and everything is booked due to a fencing company \". I asked her what that meant and she said she only had 2 rooms available and they weren't a cabin. The first room she let me check out was hot as hell but the second one was decent. I wasnt upset but def. disappointed. I believe the cabins are more expensive and I didnt get was I paid for.

2/10

Poor

04 Jan 2026

Madhusudan

I was booked the hotel but when I reached there nobody was there at Hotel. For this I blamed to hotel.com too that no response given by you people when I was trying to contact you as well as hotel. I called several times to property owner but did not get response. It was snowing and raining and got so stressed and finally I booked another hotel and got call from hotel and said she is gonn refund but I did not get my money back. Hopefully next time I am not going to trust hotel.com and book from you too.

Partner

2/10

Poor

31 Oct 2025

Adrian

Tiny everything

Friends_and_family Friends

10/10

Exceptional

26 Oct 2025

robert

wounderful little 1950s style, contemporary gem.

very nice little hotel. very 1950s setup but very contemporary inside. My room was awsome very very clean. the bed was wounderful. the only thing was the bathroom light lacked illuminating the shower. the owner has set up a wounderful hotel. i highly recomend. the price was very good.

Self

10/10

Exceptional

23 Sep 2025

Micahla

The staff was friendly and we enjoyed our stay. There was easy access to dining and an area to walk our dog.

Business Pet

4/10

Poor

22 Sep 2025

Nancy

The room was clean; however, carpet is extremely old and needs to be replaced, kinda gross to even walk on it. The bathroom door wouldn't shut and the panel was catching on the frame ready to rip apart. The shower head would not adjust and only produced a little stream of water, the water temperature is very difficult to adjust, the water is more hot and burned my scalp. No where to put anything, only floor space and a serious lack of outlets. It's a great place other than the condition of the room.

Friends_and_family Friends

6/10

Pleasant

15 Sep 2025

Tim

I could not get the TV to work.

Self

8/10

Excellent

08 Sep 2025

ROBERT

Comfortable but lacking

Motel does not have road appeal but our room was clean and comfortable. Bed had form topper and was very comfortable. Shower was small but great water pressure. Overall maintenance of facility lacking, but no issues with room during our stay.

Partner

4/10

Poor

27 Aug 2025

Michael

Housekeeping needed

We booked this based on the 7.5 on Hotels and 4 on google.

Don't make the same mistake.

The motel is pretty rundown.(I don't know about the cabins). Our room was not clean. It hadnt been vacuumed. The refrigerator was dirty inside and on top. There was mold in the shower. The bed WAS comfortable, I'm happy to report. The a/c was weak but worked.

I see several 10/10 reviews on Hotels. What I saw didn't reflect that at all.

Partner

6/10

Pleasant

09 Aug 2025

Debra

.

2/10

Poor

02 Aug 2025

Brian

Overpriced and rundown

Leisure Family

6/10

Pleasant

29 Jul 2025

Kitte

Better for workers than travelers

Adequate for the price. Dark carpet is odd, no coffee maker, a/c duct work open, and went out during a storm. No mgr on site, but he did text me to welcome and changed the room with ease before we arrived. But was non responsive when the a/c failed.

10/10

Exceptional

14 Jul 2025

Rae

Quiet and Nice

Check in was done with phone, which was really cool. It was really quiet, which I liked. It's an older motel, so some wear and tear was evident, but it was clean, and the bed was really comfortable.

Self

6/10

Pleasant

01 Jul 2025

Jack

An older property but fine for a fishing trip

Self

2/10

Poor

21 Jun 2025

Sharyn

The issues are too horrible to photograph. Didn't want them on my phone. The shower scares me

Leisure Partner

6/10

Pleasant

19 Jun 2025

Tim

We were looking for a cheap place to stay and we got it. Not in very good condition.

2/10

Poor

06 Jun 2025

Verified traveler

The room was dirty. There were bottle caps and empty alcohol bottles under the bed. No water in the sink or shower.

Partner

6/10

Pleasant

04 Jun 2025

ReaAnna

Was clean

Business_and_leisure Family

2/10

Poor

21 May 2025

Stephanie

Vents aren't covered and are clogged with tons of dust and dirt. No one had cleaned the fridge out and there was a can of dog food in it. The fridge and coffee maker were covered in dust. The outside was in shambles. And all this on top of the fact that when we checked in, our room was completely uncleaned - I mean, the beds were unmade, boot prints and dirt on the sheets, trash in the room. Just terrible.

4/10

Poor

07 May 2025

Jodie

Property has not been maintained inside or out.

Business_and_leisure Self

2/10

Poor

22 Feb 2025

BT

This property is totally disgusting and run down. The sheets were stained and covered with body hair. The main light didn't work. The entrance door had gaps in it allowing cold air in. I called the manager because there is nobody on site. The first time he hung up on me while I was explaining the conditions. When I called back he offered to move us to another room but I didn't want to take the chance, plus my wife was grossed out. I asked for a refund and he refused because he offered us another room. I told him I would contact my cc company and go that route. We left and went to another hotel. It's sad because we've stayed there in the past and the previous owners were wonderful. It appears the new owners are not taking care of the property or their customers.

Leisure

10/10

Exceptional

12 Feb 2025

Stephanie

I have stayed here many times, it has always been clean, quite. I love the cabin feel to the place. check in is very easy, they have added new smart locks on doors which is cool.

Leisure Self

10/10

Exceptional

30 Jan 2025

Verified traveler

Thermopolis to relax

This location offers private on-suite rooms or chalet style cabins. It’s located within driving distance of the Hot Springs State Park, as well as a pleasant walk to historic downtown.
Clean, comfortable rooms, wi-fi, streaming services.

Business

10/10

Exceptional

12 Jan 2025

Wendy

Excellent

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

Lisa

Comfortable and cozy

It was very nice and comfortable. Very nice host, Would definitely recommend!!!

Friends_and_family Family

2/10

Poor

21 Dec 2024

John

There was no one to check me in and they didn't answer my calls. I had to book another room at a different hotel to have a place to stay!!!

Leisure Self

6/10

Pleasant

21 Dec 2024

Roni

The check in was very different

Leisure Family_with_children

10/10

Exceptional

10 Dec 2024

Paul

Front desk staff was professional, understanding of traveler needs, and committed to providing a quality stay. Bed and shower were both excellent and the location is right in heart of it all. Amazing western/mountain vibes!

Business_and_leisure Self

10/10

Exceptional

09 Dec 2024

James

Extremely tranquil, and the lodging was very pleasant; they’ve provided just about everything one might want or need for a multi-day retreat. Very nice location, not too far from town should you need to go, and near some fun state parks well worth visiting. Highly recommend a stay here!

Leisure Self

8/10

Excellent

18 Oct 2024

Jennifer

Always friendly

Friends_and_family Family

4/10

Poor

01 Oct 2024

Cellinda

Prior to arrival staff reached out and advised of the lack of hot water. This was acceptable because we had a kitchenette to be able to heat water . Two night stay TV would not work. Could not get a receipt for our stay. We were moved from our originally booked cabin to a smaller cabin. Not able to reach on site management the entire stay after check-in. Would not recommend.

Leisure Family

6/10

Pleasant

29 Sep 2024

Nickie

Power was out to the cabin so we ended up in a hotel room with no kitchenette. Very old hotel, but that was part of the aesthetic. We could not get the air conditioner to shut off, but we noticed in the morning and were leaving anyway.

Friends_and_family Family

6/10

Pleasant

29 Sep 2024

Ivana

Check in was easy- keys were left in a mailbox for pick up. However, we wanted to report the smoking detector being missing (was found on top of the tv stand without a battery) but we were never able to find someone in the office.
We knew there wasnt any AC but we couldnt locate a fan either, it had been almost 90 during the day. Opening the window was a fun task, the window was so small it didnt even allow any air thru.
Was very loud, could hear everyones conversation (including a very thankful lady at 630 am talking about how she couldnt start her day without coffee lol).
I would totally recommend this place for a drive thru trip or one night stay though.

Partner

2/10

Poor

27 Sep 2024

Pat

Hard to contact the manager. No towels in room or bedding for the Futon. No Smoke Detector in the cabin and there was no HOT WATER for a shower. The cabin had a small kitchen, but unable to use since we were unable to clean anything prior to usage. Only one coffee cup for 3 people. Old and rundown. Great for someone who wants that rustic adventure, but if not, then this is not the place for you.

Friends_and_family Family

8/10

Excellent

23 Sep 2024

Kurt

A bit dated but clean and comfortable.

Leisure Self

4/10

Poor

22 Sep 2024

Jennifer

The front desk staff (one woman running the whole show) was phenomenal and really took the sting out of a sub par property. Pics don’t match the state of the place now. We felt a little catfished lol
Grounds were over run with weeds, no bbq as advertised, cabin was run down.
Shower was sort of adequate

But the lady with the keys was so very nice and helpful and apologetic and made sure we had coffee.

Leisure Family

6/10

Pleasant

22 Sep 2024

Susan

Cute little property. No extra toilet paper. Coffee pot and microwave were broken. Very few outlets. Comfy bed. Water was barely hot.

Leisure Friends

6/10

Pleasant

14 Sep 2024

Brian

Was adequate

Leisure Family

10/10

Exceptional

08 Sep 2024

Tiffany

This place reminds me of a movie motel. I loved the aesthetic! Check was easy a homey love the small town we will be staying there again

Leisure Family

8/10

Excellent

06 Sep 2024

marcyes

Room clean enough and quiet. Beds and bedding good. Not enough towel bars nor any table or desk convenient. Coffee in room excellent and generous.

Partner

2/10

Poor

03 Sep 2024

Kim

I have pictures and video - this place is filthy and not suited for human use. The terrible smell of old pet urine in the carpet alone was unbearable. The carpet does not look or smell like it’s ever been cleaned. I found old dog food and some old bugs on the floor. The ‘a/c’ makes a terrible racket that exceeds the OSHA standards for noise. I know because I measured it.

You should take this place off your list.

10/10

Exceptional

02 Sep 2024

sherrie

Great stay!

Great little cabin . We were worried about late check in but they have awesome system setup. Beds were extremely comfortable.

Partner

4/10

Poor

24 Aug 2024

Verified traveler

Coffee maker didn’t work, shower constantly dripped, outdoor chair barely had fabric left on it, old noisy beds.

Friends_and_family Family

2/10

Poor

23 Aug 2024

Joseph

They need to replace the carpet. I’d rather have bare floors that don’t absorb the stink of pets and perfumed carpet freshener. I cannot stand that smell and therefore we took one whiff and decided to drive 50 miles rather than sleep in that room.

Leisure Family

6/10

Pleasant

15 Aug 2024

Ryan

Broken swimming pool

The swimming pool is inoperable. I wasn’t told of this and the website did not make me aware of this either.

Self

2/10

Poor

07 Aug 2024

Maura

If you are considering this motel DO NOT DO IT! If you can afford to pay a little more DO go somewhere else. The pictures do not show the true level of DUMP that the RTM cabin and motel is. The “AC” is a hole in the wall and is a swamp cooler. The heaters are falling off the walls. The shower had mold and gross things hanging from the ceiling as did the bathroom fan and box fan we had to use to keep reasonably cool. The toilet seat was barely holding on by one rusty bolt. The weeds outside are 3 feet tall and the bugs are terrible. The door locks but has clearly been repaired several times and the windows had torn screens. The only “plus” was a big selection of tv channels. That kept us (2 adults 2 kids from WY) distracted enough to not think too much about what the mattresses under the sheets might look like. Thankfully the rug was dark brown so we couldn’t see what might be happening down there. Keep your shoes on!!
We appreciate the efforts of the housekeeping staff but that only goes so far in keeping a place from completely rotting away.

Leisure Family

4/10

Poor

01 Aug 2024

Melanie

Adequate, nothing special. Clean. Needs some upgrades.

Leisure Family_with_children

4/10

Poor

30 Jul 2024

Donald

The facility was advertised as rustic, but it was more like a dump. The grounds were covered with tall weeds and junk everywhere. The furniture was filthy, room condition was kind of unsafe and unsanitary due to plumbing and electrical system problems. We had to switch rooms to find one that was borderline acceptable. Other guests reported the same conditions in their rooms. We all referred to it as the “no maintenance motel.” The price was similar to others in the area, but everything was full due to special events over the weekend, so we were unable to switch to other lodging. The staff support person was available, helpful and courteous! The owner was absent but “on-call,” they never made an appearance.

Leisure Family

4/10

Poor

28 Jul 2024

Kurtessa

Meh

I dont have anything nice to say except that there were no bed bugs and the only bugs in our room were not the biting kind. Also, the sheets were clean.

8/10

Excellent

27 Jul 2024

Jeff

Place was quite run down. Room was clean, but showed its age and lacked some amenities, like any information regarding WiFi password. Bed was comfortable. Overall property seemed run down.

Leisure Family

8/10

Excellent

19 Jul 2024

Tracy

#Cozy

Central location to down town and hot springs. Egyptian sheets were amazing! Shower was small but water pressure was amazing. Bathroom looked to be in the middle of an improvement project. Radiant heat missing cover. Overall cozy.

Friends_and_family Family

10/10

Exceptional

17 Jul 2024

Christina

Loved This Place

We had a funky, eclectic cabin (#11). While this kind of place isn’t for everyone, we loved it. The cabin was small but had everything we needed. The king bed was super comfortable. The kitchen was well stocked for cooking simple meals. Swim towels were provided which was nice for the springs.

Our only suggestion would be to please provide a blanket/linens for the futon.

Friends_and_family Family

8/10

Excellent

10 Jul 2024

Jennifer

The bed was comfortable and the shower was good. The room was clean. There was no bedside table but that was ok. It was an easy check in and check out.

Friends_and_family Family

6/10

Pleasant

09 Jul 2024

Verified traveler

We tried the cabins there and our cabin was sinking which caused the doors to stick. Also the cabin is not big enough for 2 adults and a teenager. The rooms may be better for a family like ours(space wise) We liked the quietness that was there.

Friends_and_family Family

2/10

Poor

06 Jul 2024

Terri

The gal that works here is fantastic. The cabins are really bad. Not clean and falling apart. The owner needs to upgrade the cabins. Price too high for what you get.

Leisure Partner

2/10

Poor

04 Jul 2024

natalie

We left and could not sleep here. It is unsafe and electrical wires are showing and windows don’t close. I will be working to get my money back

Leisure Family

6/10

Pleasant

02 Jul 2024

Dale

The cabins were clean and the bed was comfortable. The window air conditioner wasn’t large enough to keep the room cool with people in the room. Weeds are taking over the outside sitting porch and there is a lot of junk laying around. Staff was helpful and friendly. Reservations and check out was easy and correct. Not the Hilton, but if you’re just gonna sleep and go it was more than adequate.

Leisure Family_with_children

6/10

Pleasant

02 Jul 2024

Linda

Needs a lot of attention and upkeep on the outside

Leisure Family_with_children

6/10

Pleasant

02 Jul 2024

Linda

Very cluttered with weeds not very much upkeep done not enough towels in rooms , two beach towels and two regular towels for a room that sleeps four no hand towels not enough wash cloths the two ladies I dealt did an excellent job and they provided excellent service! But when you check out no one is available office is open but it is if no one is there

Leisure Family

4/10

Poor

30 Jun 2024

Julie

Maggie is very friendly and helpful, she made sure everthing was clean and neat. The property however, is a problem. The cabin we were in needs maintenance. Probably the worst was the missing facet handle in the bathroom, followed closely by the front door not latching unless you slammed or pulled very hard, and the bathroom door handle- I thought I was going to get stuck. The vinyl tiles in the bathroom and kitchen were missing corners. In the kitchen area the sink had a constant drip, and the air conditioner was held in place partially with a mattress pad/cover stuffed in the top. The mattress cover on one of the beds was torn, and there was a piece of 2” foam just laying on top of the mattress. In the bathroom there was a bored missing on the closet wall, holes in the back of the door, and nowhere to hang towels. There was a picture on the wall that the paper had slid down in the frame, and an antler with hooks over the bed were it wasn’t useful.
On the exterior the porch light didn’t have a bulb, and the picnic area had been over run with weeds. It does NOT match the pictures in the listing. If this were my property I would address these issues before the next guest set foot in the room. That being said, it served our purpose and the air conditioning worked marvelously! I would probably stay there again, but knowing what to expect would have been nice.

Leisure Family

8/10

Excellent

19 Jun 2024

jennifer

There was no AC but the beds were comfortable and the room was nice and clean. Miss. Maggie is a delightful lady.

Leisure Family

2/10

Poor

15 Jun 2024

Sonya

The property was very unkept. While the room was vacuumed and the beds made (dark red sheets—I assume they were clean), the room had very old furniture and no where place your items (there was a luggage rack but no flat surface such as a dresser or table. Tiny table for nightstand). The baseboard heaters were dirty and covered with rust. The bathroom fan/light was filled with bugs and dust. There was no AC in our room. Old appliances and misc. junk on the side of the building, next to the outdoor area where the bbq pit is located. The outside door had a cheap handle which definitely did not give a sense of security. Not sure where the free bag of ice was as there was no one in the office when we were leaving. With a 4.2 rating on Expedia, I really expected better.

Leisure Family

4/10

Poor

11 Jun 2024

Donald

The lady working the motel was extremely nice and helpful.
The motel itself lacked immensely — the microwave did not work, the A/C was not big enough to handle the hot temps, the picture for the website was very misleading. I have learned that if there is no refund stated — go elsewhere.

Leisure Family

8/10

Excellent

09 Jun 2024

Kaycee

The cabins were cute and cozy. The staff were helpful and very friendly. The cabins could use some updates but we’re clean and charming.

Leisure Family

2/10

Poor

04 Jun 2024

Steven

To be fair, after spending a half hour in this cabin we fled. The clerk/manager/maid who checked us in was nice but the property is abysmal. The cabin was tiny, the fridge needed defrosting, there were wires hanging down in the closet, and we were greeted by two yellow jackets I had to kill. Terrible property. 0 stars.

Leisure Partner

8/10

Excellent

29 May 2024

Suzanne

Maggie is an excellent host. I had a great time. The property is a little old but that’s the charm of it. The heater worked great and everything was comfortable but Maggie is who made the stay fun. She really works hard to make you comfortable. Sure, you might wish for the place to be a little more updated but all the charm is there.

Business_and_leisure

10/10

Exceptional

27 May 2024

Trin

Awesome place !! Will stay again

Partner

10/10

Exceptional

26 May 2024

Susan

What a sweetheart and attentive desk clerk.

Leisure Partner

6/10

Pleasant

25 May 2024

Dalena

Just got my keys to my room from the mailbox but had to call to figure out how to check in. Seemed unsafe to just leave keys outside in a box with name and room number. The TV turns on but can't watch anything.

Leisure Family

10/10

Exceptional

22 May 2024

Mary

What a great vacation. Great place to stay. Wonderful staff. Friendly..courteous..helpful. Easy access to the hot springs and restaurants.

Leisure Family

8/10

Excellent

12 May 2024

Stephen

It was very cheap

Leisure Self

2/10

Poor

19 Apr 2024

Verified traveler

The lady was very nice but the cabin is old, uneven floors, power/electrical outlet just hanging in the closet with cords,, water dropped in tub, luke warm water, dirt, stained caved cushions on chairs to sit on , gross dirty attempt of kitchen,, then right next to the main road all traffic right next to cabin,, not impressed. The bed was squishy soft ,,this is why I travel with my own blanket and pillow

Partner

10/10

Exceptional

17 Mar 2024

John

I walked from Riverton to here. Was a nice place to crash.

Business_and_leisure Self

6/10

Pleasant

04 Mar 2024

Devin

Obviously wasn’t deep cleaned in between guest's. Huge hairball in the shower and lots off finishings were either loose, dirty or missing completely.

Leisure Partner

2/10

Poor

02 Mar 2024

Angela

Very run down, unsafe property. Do not stay here

8/10

Excellent

01 Feb 2024

Renee

It was a very short stay, only to sleep and shower. Old motel, but comfortable.

10/10

Exceptional

27 Jan 2024

Dawn

Quiet! Comfy beds! Hosts were excellent at communicating with us.

Family

8/10

Excellent

22 Dec 2023

Jennifer

Friendly

Friends_and_family Family

10/10

Exceptional

03 Dec 2023

Rosa

Front desk lady was great and very helpful. This was our second time at the property and we will go back again

Leisure Family

8/10

Excellent

26 Oct 2023

Loree

First off the Place is Old but they've tried to update so its not Terrible its a tight parking lot so no trailers, TV did not work but whis there to watch tv, The Hot Springs are Awesome the Mexican Restaurant was Good but Expensive (like everything in that area) i would stay there Again if i were in the Area

Friends_and_family Family

2/10

Poor

02 Oct 2023

Kristie

If I could of found another room in Thermopolis I would have in a heartbeat. It was terrible from the get go. I tried to check in but no adult was anywhere around, only a 7yr old little girl who had no idea on how to check me in and asked me to come back later. We were at a volleyball tournament and had to get back to the games. They did call me and tell me they would leave the keys in the Dropbox. But let’s get back to the lobby- good lord- I’ve never seen anything like it- dirty linens all over and just junk/trash piled EVERYWHERE, even in the windows. It was terrifying. Property very trashy. The whole town was booked because of the Volleyball Tournament- there wasn’t another option. Now the room- it was pretty clean- the bed was very comfortable- but the shower is so small-ridiculously small. If I was just rating the room I would of gave it 2.5-3 stars. But this property needs WORK

Leisure Partner

4/10

Poor

21 Sep 2023

Damonica

There is no customer service, no check in, no check out, there's a mailbox with envelopes with keys, bed was broken, never came to fix, no housekeeping, no air conditioning. the room next to me, they left keys for 2 different bookings for the same room and then no one At the office to help and no one answering the number on the envelope.

There really needs to be a zero rating option

Leisure Self

2/10

Poor

10 Sep 2023

Patrick

I am a travel nurse, I stay at a lot of different hotels and motels. My standards are pretty low, give me a clean bed and a clean room and I’m good to go. I arrived and no one was in the office even though it was in the check in hours. No big deal, they left the key out. Got into the room and noticed it was hot, smelled like smoke and there was trash left from a previous tenant. Ate my dinner and got ready for bed and the room was even hotter then when I got there and the sheets were dirty(semen?) called the staff and they switched me to a different room. The new room had a clean bed but was still too warm and the Wi-Fi didn’t reach down to this end of the hotel. The room was atleast cleaner but still smelled like old smoke. Would not recommend at all, sleep in your vehicle and save whatever money you would spend on this place wants to charge you. Update, the hotel staff refused to talk to me about a partial refund.

Self

6/10

Pleasant

01 Sep 2023

Karen

Confidence in cleanliness could be increased by simply cleaning the greasy-dirt caked bathroom fan. Immediate hot water was appreciated, but poor water pressure when, apparently, more travelers were taking morning showers.

Leisure Family