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The Residence Boutique Hotel
Gauteng- Johannesburg · South Africa
4Th Avenue Houghton, 17View location
9.8/10Excellent310 Reviews
Cleanliness10.0/10 10.0
Service9.8/10 9.8
Comfort10.0/10 10.0
Condition9.8/10 9.8
Location9.6/10 9.6
Neighborhood9.6/10 9.6
Amenities9.8/10 9.8
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Residence Boutique Hotel
Located in Johannesburg (Greater Johannesburg Metropolitan Area), The Residence Boutique Hotel is within a 10-minute drive of University of Witwatersrand and Nelson Mandela Square. This 5-star hotel is 7. 5 mi (12. 1 km) from Gold Reef City and 6. 6 mi (10. 5 km) from Sandton City Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless Internet access and concierge services.
Getting to nearby attractions is a breeze with the area shuttle (surcharge). Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
You can enjoy a meal at the restaurant serving the guests of The Residence Boutique Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Show less
Treat yourself to a stay in one of the 18 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios.
Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
With a stay at The Residence Boutique Hotel in Johannesburg (Houghton Estate), you'll be a 4-minute drive from Melrose Arch Shopping Centre and 8 minutes from Nelson Mandela Square. This golf hotel is 6.5 mi (10.5 km) from Sandton City Mall and 15.4 mi (24.9 km) from Montecasino.
Treat yourself to a stay in one of the 18 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: ZAR 2000 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: ZAR 1542.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Afrikaans
English
Zulu
Nearby attractions
Johannesburg Zoo
1.8 km / 1.1 mi
South African National Museum of Military History
1.9 km / 1.2 mi
Victory Theater
2.1 km / 1.3 mi
Killarney Golf Club
2.2 km / 1.4 mi
Houghton Golf Club
2.5 km / 1.5 mi
Nelson Mandela Foundation
2.5 km / 1.5 mi
Hillbrow Telkom Tower
3.3 km / 2.1 mi
Rosebank Mall
3.7 km / 2.3 mi
Satyagraha House
3.7 km / 2.3 mi
Constitutional Court of South Africa
3.9 km / 2.4 mi
The Zone @ Rosebank Shopping Center
3.9 km / 2.4 mi
Donald Gordon Medical Centre
3.9 km / 2.4 mi
Constitution Hill
4.2 km / 2.6 mi
University of Witwatersrand
4.5 km / 2.8 mi
Circa Gallery
4.5 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 17
- hotel
- MasterCard
- Visa
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
Show 25 more facilities & services
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Meeting room
- Business centre
- Outdoor freshwater pool: 3
- Sun loungers
- Parasols
- Sauna
- Steam bath
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Deposit on arrival
- Non-smoking establishment
- Fitness
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room LUXURYRoom • LUXURY • 49 m²ROO.LX
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
Room LUXURY
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LX
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA LUXURYVILLA • LUXURYVIL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
VILLA LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: VIL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURY • 110 m²SUI.LX
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE LUXURY
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURYSUI.LX-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOM • 110 m²SUI.B1-1
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE ONE BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-1
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA POOL VIEWVILLA • POOL VIEW • 106 m²VIL.VP-1
Room overview
Non-smoking room- Room size
- 106 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- VILLA
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
VILLA POOL VIEW
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 106 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- VILLA
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: VIL.VP-1
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PENTHOUSESUITE • PENTHOUSESUI.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURY ONE BEDROOMSUITE • LUXURY ONE BEDROOMSUI.B1-LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE LUXURY ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURY • 49 m²SUI.LX-2
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE LUXURY
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX-2
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH JACUZZISUITE • WITH JACUZZI • 49 m²SUI.JA-1
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE WITH JACUZZI
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA-1
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN LUXURYTWIN • LUXURYTWN.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
TWIN LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE KING BED WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA STANDARDVILLA • STANDARDVIL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
VILLA STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: VIL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURY • 49 m²SUI.LX-1
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
SUITE LUXURY
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX-1
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PENTHOUSE WITH VIEWSDOUBLE • PENTHOUSE WITH VIEWSDBL.P6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Boutique Hotel
DOUBLE PENTHOUSE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.P6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Residence Boutique Hotel
100
reviews shown
Christopher
Never have been disappointed staying here.
Great staff, excellent food, great piano player, comfortable rooms
Great staff, excellent food, great piano player, comfortable rooms
Mary
Staff, food and rooms are awesome.
Christopher
great find
Kara
We unexpectedly had a hot tub on our balcony, the rooms were absolutely huge and beautifully decorated and staff were so polite and helpful
Tanek
Everything was amazing!
Lavinia
Incredible staff and really good chef. We enjoyed every minute of our stay
Herve
An oasis in the city
A lovely hotel, and welcoming and helpful staff. Our room was spacious and nicely-designed with our own indoor and outdoor shower, and a soothing spa-like feel. Dinners and breakfasts at the restaurant were excellent and a personal tour around town was everything we’d hoped for. It’s a wonderful oasis in the city.
Ellen
Lovely property and very friendly/helpful staff. I would definitely recommend this hotel, we just wish we had had a few extra nights there.
Bettina E
It was an amazing experience at the residence. We would recommend it as a five star hotel, and would go back again. We hope to go back again. The staff were so friendly. The food was excellent, and our accommodations were just beautiful. The tropical nature of the resort was amazing as well.
Valeriy
Penthouse stay
Really great and friendly staff. Helped me find comfortable and safe things to do around the neighborhood. The penthouse suite was very luxurious.
Philip
Highest recommendation!
Absolutely fantastic boutique hotel. Beautifully decorated, top level service, great food and drinks, plenty of amenities. Nothing to complain about. Probably the nicest boutique hotel we have stayed in.
Guillermo
Staff is amazing
Harold
This hotel sets the standard for all others. Our spa experience here was nothing less than perfection.
melanie
excellent property which met all our needs
Marsha
Beautiful, quiet and great service
Kim
Everyone was amazing. So helpful. Excellent food and excellent property. You won’t be disappointed.
Ebony
A hidden gem
From the moment we arrived the staff we amazing. We have continued to get nice little surprises the whole time. Spa and onsite dining is also amazing. A perfect stay.
Carol
It was quiet and peaceful
Ann
A beautiful hotel with an outstanding level of service. We enjoyed our stay immensely and would definitely choose The Residence again.
shaun
A wonderful hidden Gem. Fully recommended
BRUCE
Very friendly and professional staff. Eager to accommodate your wishes. Dining room is excellent with no innovative menu well executed.
Ben
Nice property however the swimming pool in our villa was not available, nor was the larger pool outside our villa. So two out of three pools were out of order. Not great. But otherwise the villa was clean, functional etc and the staff weee great
Eduardo
Fantastic hotel, great food and outstanding service !!!!
Michael
terrific staff and intimacy of hotel make this a terrific boutique hotel.
glen
What a fantastic hotel.
What a fantastic find this hotel was, just 30 minutes from Johannesburg airport. This hotel is well worth the 5 start rating and the service was excellent from our pick up from the airport to our return. Exceptionally good value. We would definitely recommend to other travellers.
Verified traveler
nice from far, but far from nice
Unfortunately I was left very disappointed.
- The room phone was faulty and I needed to walk to reception to get it attended to.
- The AC power plug by the desk was not working so I needed to run my cable across the floor.
- The irrigation system outside was not connected properly and spraying the patio and making a noise. The first request to repair went ignored and took a second request for someone to come repair, some 2 hrs later.
- Microwave was faulty and was told that I would not be able to use it! No offer to replace or fix.
- Ordered room service at 6.45pm. At 8pm nothing had arrived and I called reception. 2 min later a plate of ice cold food arrived. Sending it back, 25min later, I was then called informing me that they had run out of stock of that item. Chose a new meal which then arrived at 8.30pm, almost 2hrs after my initial order.
- Upon checkout, I was billed for that same meal twice!
- On advising the check out assistant of my disappointing stay, no apology of any sort, nor even acknowledgement of the issues was offered. It was clear that no training had been provided on how to deal with these situations.
- The room phone was faulty and I needed to walk to reception to get it attended to.
- The AC power plug by the desk was not working so I needed to run my cable across the floor.
- The irrigation system outside was not connected properly and spraying the patio and making a noise. The first request to repair went ignored and took a second request for someone to come repair, some 2 hrs later.
- Microwave was faulty and was told that I would not be able to use it! No offer to replace or fix.
- Ordered room service at 6.45pm. At 8pm nothing had arrived and I called reception. 2 min later a plate of ice cold food arrived. Sending it back, 25min later, I was then called informing me that they had run out of stock of that item. Chose a new meal which then arrived at 8.30pm, almost 2hrs after my initial order.
- Upon checkout, I was billed for that same meal twice!
- On advising the check out assistant of my disappointing stay, no apology of any sort, nor even acknowledgement of the issues was offered. It was clear that no training had been provided on how to deal with these situations.
John
Great discovery
This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.
Bhekimpilo
The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to \"act\"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.
Edward
Old World Charm with every modern comfort. The highly professional staff exceeds your expectations and makes you feel like family.
Norah
Unique beautiful dream of a place! Will be back
Edward
Quite boutique hotel that feels like home. Great staff that’s attentive to your every need.
Diners enjoy the warmth of a roaring fire while listening to the serenades of an exceptional pianist.
A truly SPECIAL evening.
Diners enjoy the warmth of a roaring fire while listening to the serenades of an exceptional pianist.
A truly SPECIAL evening.
Sarah e
A Weekend treat
I really enjoyed staying in the hotel for two days
The staff were very friendly and went that extra mile
The rungu massage at the Spa knocked my socks off
It was like being in another world amazing experience
Ahmed Adam
A Gem
Always Amazing
Johannes
Wonderful week-end
My wife and I stayed at the hotel for two nights and everything was just perfect. Most outstanding was the friendly and interactive way the staff engaged with us.
The spa treatments were excellent and done in a highly professional manner.
The hotel is close to many places in Johannesburg but in a quite environment creating the feeling of \"at home\" .
We will definitive recommend the hotel to others and book again.
The spa treatments were excellent and done in a highly professional manner.
The hotel is close to many places in Johannesburg but in a quite environment creating the feeling of \"at home\" .
We will definitive recommend the hotel to others and book again.
IAN
Outstanding!
We have stayed before and we will be back again.
Always good food and exceptional service!
We also hosted a dinner for 10 with our friends and again everything was outstanding!!
Always good food and exceptional service!
We also hosted a dinner for 10 with our friends and again everything was outstanding!!
Mark
Top chef
Hospitality and service was great. Friendly staff and the food was excellent. Top chef. All in all very pleasant.
Verified traveler
The boutique experience was amazing! Eclectic decor and great food.
Verified traveler
One of the most beautiful places I have ever stayed in travel taking me to over 80 countries.
Verified traveler
Great hotel. Only complaints were that the suite’s hot tub bubbles were not working / broken and they seemed to be leaving it broken vs plan to fix it when I asked about it. Also for some reason the staff would take away the complimentary large bottled water in the room during turndowns before I was done with it and then not replace it until the following afternoon.
Verified traveler
Wonderful place. Amazing staff and grounds. Looking forward to visiting again soon.
Verified traveler
Loved the outdoor shower and hotel restaurant was superb! Amazing breakfast included in stay.
Verified traveler
This is an amazing boutique hotel. It is one of a kind! We felt like we were staying in someone's home. The staff is friendly but very respectful of your space, they get to know you and anticipate your every want. The hotel is warm and inviting and has many different rooms where you can relax, have coffee or a drink, sit by the fireplace, sit in a sunroom, sit by the pool, etc. The rooms are clean and quiet, the bed is comfortable with beautiful linens, the bathroom was a bit small in our room but had all the necessities. The breakfast they offered had something for everyone and the food selections for other meals was varied. An extraordinarily and comfortable experience. You would not be disappointed if you choose this hotel.
Cheryl
Fabulous - staff so friendly and attentive
Fabulous hotel! All the staff were friendly and so attentive. We stayed for two days without leaving the hotel and it was treat after treat. We booked a suite and enjoyed our balcony with jacuzzi. Bathroom was large and very beautifully presented. Spa treatments (body scrub and hot stone massage) were wonderful. Breakfast buffet was of finest quality and you could choose from a hot menu too. We also enjoyed our casual lunch and dinner and I thought the prices were very reasonable for the quality. Loved having a fridge with complimentary drinks and fresh milk for tea. Lots of beautifully furnished lounges to sit in and an amazing fishpond. Didn’t use the small gym but it had a good range of equipment. Everything has been thought of. Can’t wait to go back!
Verified traveler
Stayed in the Presidential Suite, what could possibly be not to like? This hotel is a hidden gem in a very nice area of Johannesburg. Staff is fantastic, restaurant is excellent. Really did not want to leave the property... Will come back next time in South Africa.
Verified traveler
truly attentive great service...good reasonable restaurant..location is ok but there are no both safe & convenient places to stay in Joburg..city is crime ridden..was strange when waiter informed us that tip added to the restaurant bill is split among ALL hotel employee and if we want to reward him we would better leave him cash..
Verified traveler
Loved the old house feel complete with sitting rooms that opened into the back garden
Verified traveler
No wonder it is the number 1 boutique hotel in Joburg. Impeccable property, incredible service and a five star restaurant to boot. I wouldn’t stay anywhere else while in Johannesburg. Special thank you to assistant manager Moses and the incredible chef. But all of the staff is amazing.
Verified traveler
We have travelled the world and stayed in many fine hotels but this is the first hotel that we were awed by. Everything was wonderful. We wish that it was in Europe or somewhere closer to North America so that we could come back again but Johannesburg is too far for us to return to. it is an incredible place to stay and the neighbourhood is very affluent and safe. If there was an option of giving it a ranking above 5 we would.
Verified traveler
Absolutely beautiful and very unique. The spa and dining area are beautiful and very relaxing.
Verified traveler
Stayed in the Penthouse, which is outstanding. This is old school class.
Staff are all so friendly.
Staff are all so friendly.
Verified traveler
Friendly and very helpful staff. Thank you!
Verified traveler
The bar tenders, drivers, were excellent. Certain front desk staff were not to helpful and had an attitude. Coming from the W Dubai, and owning a boutique hotel myself, I can say that it certainly was a let down. However the drivers and Lower level staff were excellent and exactly what I would expect. Everything else was on par with a 5 star boutique hotel.
Lotta
Amazing boutique hotel - highly recommend
This hotel is absolutely amazing, it is a beutiful place with fantastic staff and nice food. I think that this is one of the best hotels that I've ever stayed at. They really goes out of their way to give you the best service
Segolenne
Absolutely recommend
Most amazing hotel. Absolutely perfect and worth every penny. Amazing rooms, champagne breakfast, pool, service. Could not fault it.
Adam
Fantastic hotel
Great customer service. Very nice place to stay.
Debra
A unique boutique hotel; good service & security.
Unusually individual, elegant rooms - ours had a sitting area with fireplace, and outdoor deck with shower. Excellent dining experience. Nice stay but all too brief. Security is heavy around the perimeter, as it is for most in town hotels, homes, schools in Johannesburg. Drove through some run down areas to get to the hotel but the Immediate area surrounding the hotel was nice.
Marco
A paradise of peace in Johannesburg
The Hotel is an amazing small Paradise of peace in wonderful surroundings with lots of flowering Jacarandas in October. Very friendly Staff, clean, nicely furnished and cosy room. perfect setting in a quiet and nicely maintained garden. Very good restaurant
Dawn
Two nights in Jo'burg.
The hotel is tucked away in a very safe residential area of Johannesburg. The staff team is professional, helpful and make a big effort to make your stay as nice and comfortable as possible. Our suite was a reasonable size and had a lovely balcony with hot tub. The design offered a great degree of privacy which you rarely get in hotels. The public areas were full of interesting things to look at. The Spa was very unusual and offered a great choice of treatments. Restaurants a short drive away. The hotel offers several chauffeur driven excursions which are quite expensive but worth while. Our driver Marvin was a fantastic guide. He has lots of local knowledge and history and was very keen to share.
Ann
Don't stay anywhere else while in Jo'Burg!
This is the best and most elegant hotel we have EVER stayed in, and we have stayed in a lot of hotels over the years.
This was an outstanding experience! Highly recommend this beautiful home away from home!
This was an outstanding experience! Highly recommend this beautiful home away from home!
Moises
Old School Vibe and 5 Star Service
We stayed there twice in our trip to South Africa, On the way in and on the way out. Each time we had a suite with unique amenities. The food at the restaurant was some of the best food in the whole country. The service was really spectacular. The staff is super friendly and attentive. The facility even though its kind of easy to get lost because its 3 old mansions put into one large estate is really nice. There are numerous pools and amenities so it was quite a unique setting. We had a hickup w/an airport pick up and management went above and beyond to make sure we were satisfied with the misunderstanding. Great Hotel! -
MS
Great hotel!
Huge and well-appointed rooms/suites. Our suite (#15) not only had a large shower and soaking tub, but also a sauna downstairs plus a jacuzzi and pool w private patio! Extremely quiet and safe location. Numerous services, including airport transportation and an excellent restaurant. Highly r commended.
Angelica
What a hidden gem! Will absolutely come back soon!
Julius
Johannesburg's Best
Tremendous. Fantastic property and a Staff among Staffs. Exhilarating.
U.E
An Intimate Experience At The Residence Hotel
This was our second stay at The Residence; it will not be our last.
An oasis of charm, character and boutique sophistication in big city Johannesburg.
Mr. Moses (?Butler) deserves special mention.
The excellent kitchen also churned out a symphony of great food. The ambience and character of this special small luxury hotel was unsurpassed.
I unreservedly recommend this gem.
An oasis of charm, character and boutique sophistication in big city Johannesburg.
Mr. Moses (?Butler) deserves special mention.
The excellent kitchen also churned out a symphony of great food. The ambience and character of this special small luxury hotel was unsurpassed.
I unreservedly recommend this gem.
Peter
A wonderful welcome and comfortable visit
We only had 24 hours in Joburg. This hotel looked after us so well and is reasonably central to be able to visit the Rosebank Mall and Arts and Craft centre (10 mins) and the Apartheid Museum (30 mins). The airport was only 25 mins away too.
The hotel is beautifully appointed with the most attentive staff. We didn't use either swimming pool but did enjoy a wonderful dinner and use of their extensive wine list!
The bedroom was a good size and the be linen and pillows were SOO comfortable.
We will be back!
The hotel is beautifully appointed with the most attentive staff. We didn't use either swimming pool but did enjoy a wonderful dinner and use of their extensive wine list!
The bedroom was a good size and the be linen and pillows were SOO comfortable.
We will be back!
Harold
Best hotel in Johannesburg
This is a remarkable hotel with excellent staff! They were very attentive to our needs and very willing to help us around town and with tours. They were very helpful with airport transfers and anything else we needed. If you are ever in Johannesburg and you don't stay here you are missing out on an amazing place and group of people that make you feel like family!
Mickey
Absolute luxury!
Excellent staff, amazing amenities, great food, wonderful pianist, beautiful setting. We stayed for 2 nights on our way to and from Madagascar, and it was perfect both times. We booked their car transport to and from the airport and they were waiting for us when we arrived, a welcome sight after a15+ hour flight. We had dinner, lunch and breakfast and all were excellent. There were also lots of little extras in all the rooms, robes, slippers, sherry, amarula, gourmet nibbles and candy. The multitalented pianist who is able to play anything you care to hear, has also written an interesting novel which is for sale in the gift shop. The rooms were beautiful, lots of interesting art, crystal chandeliers everywhere and very comfortable. They allowed us to keep our room for the day as we had a late departure, which was very kind, although I am sure that depends on availability. Many comfortable spaces to sit inside and out, a koi pond, 3 pools, one heated. Beautiful gardens and more birds than we saw on safari.
joyce
Best hotel in the city
Each room is unique and the staff is extraordinary! Nothing is too much to ask. The entire staff especially Moses were the best group I have ever seen. I travel a lot personally and on business and this is the best hotel that I have EVER stayed.
Gwen
Hospitality at it's absolute BEST
I truly have to give 6 starts to the folks at The Residence, This was an AMAZING stay. The staff was absolutely outstanding from the moment we arrived to the moment we left, catering to our every need as if we had known each other for years. Special thanks to Mr. Warren and Ms. Charity for all they did for us. Words cannot explain how grateful my sisters and I are for all your care and attention. One of my sisters was going through a very difficult time, hence the reason for our brief getaway and you all made my efforts worth every second of the trip!
This Residence is truly \"boutique\" in every sense of the word. This will definitely be my new 'home\" when ever I visit Johannesburg.. and believe me, I shall be back! :-)!
Best regards,
Dr. Gwen (and her 2 sisters :-))
This Residence is truly \"boutique\" in every sense of the word. This will definitely be my new 'home\" when ever I visit Johannesburg.. and believe me, I shall be back! :-)!
Best regards,
Dr. Gwen (and her 2 sisters :-))
Anders
Best hotel in Joburg!
We work in the travel and hospitality industry, and this was by fare one of the best experiences we have EVER had.
The Residence is exactly that. A place to call home. A place you never want to leave.
The staff went above and beyond for us and were the most friendly, skilled and service minded we have ever experiences. This was truly a wonderful stay and I can only recommend this hotel to everyone visiting Joburg.
The Residence is exactly that. A place to call home. A place you never want to leave.
The staff went above and beyond for us and were the most friendly, skilled and service minded we have ever experiences. This was truly a wonderful stay and I can only recommend this hotel to everyone visiting Joburg.
Abdullah
Great experience
Simply, a great and amazing experience!
Brett
WOW
Best hotel I have ever stayed in. Unbelievable architecture. Must be seen to be believed and I had the lowest category room. How it is not a member of the LHW I don't know.
Khiuri
A hotel that feels like a home
My only regret is that I didn't get the residence boutique to pick me up from the airport - to ensure the smooth stream of excellent service we received from the moment we arrived at the hotel. I would advise anybody to use their transport services, its affordable and gives one a sense of security and elegance that you don't get from an Uber Black.
After being poured a glass of bubbly and asked some short questions, check in was done! No need for lengthy forms or waits (even though we arrived early for check in). The hotel and room decorations are wonderfully classic old school, without getting too heavy handed. There's a wonderful use of space so that you feel more like you are in a forest maison than in residencial Johannesburg.
We had lunch at the restaurant, and everything was impecable. The tempura prawn was particularly delicious.
But mostly I would have to commend the ever attentive, ever present staff.
It was a wonderful stay, and I have already heartily recommended the lodge to my friends.
After being poured a glass of bubbly and asked some short questions, check in was done! No need for lengthy forms or waits (even though we arrived early for check in). The hotel and room decorations are wonderfully classic old school, without getting too heavy handed. There's a wonderful use of space so that you feel more like you are in a forest maison than in residencial Johannesburg.
We had lunch at the restaurant, and everything was impecable. The tempura prawn was particularly delicious.
But mostly I would have to commend the ever attentive, ever present staff.
It was a wonderful stay, and I have already heartily recommended the lodge to my friends.
Mark
A great hotel in Johannesburg
The Residence Inn is located in the upclass neighborhood of Houghton where Nelson Mandela had his home and where his wife still resides. The neighborhood is full of muti-million dollar homes and perfectly safe for walking. There is a modern shopping mall nearby, and the staff will take you there. The food and service were excellent. My wife and I staid in the Penthouse from which we had a view over the tops of neighboring homes. The Penthouse has a deck measuring a couple thousand square feet that has a hot tub, dining table for four, a sitting area for four and a swinging chair all arranged beautifully with tropical plants. We enjoyed breakfast on the terrace every morning and unwound in the hot tub in the evening. I strongly recommend the Residence Inn.
g
Total Luxury with boutique charm
Total luxury with a small boutique atmosphere.
Verified traveler
Great experience here - the staff is really phenomenal and the food was excellent.
Verified traveler
Exceptional personalized service. Seamlessy arranged our pickup form airport and next-day departure to incorporate a museum visit before returning to airport.
Heated outdoor pool was a treat.
Dining experience in hotel was extremely pleasant: comfortable uncrowded tables, excellent food.
Heated outdoor pool was a treat.
Dining experience in hotel was extremely pleasant: comfortable uncrowded tables, excellent food.
Nuno
Clean and lexurious hotel. Fantastic service
Clean and lexurious hotel. Fantastic service
Elna
Absolutely Amazing hotel!!
We travelled for our 25th wedding anniversary and stayed one night. From airport pick-up (with free wi-fi in the car) it was 5-star luxury all the way!! The rooms are gorgeous, the staff is fantastic and the service is top notch! Best turn-down service EVER! No ordinary breakfast buffet, oh no they serve every table with its own buffet tray!! The private jacuzzi was the reason we picked this hotel and we are so glad we did - one of the best hotels we have ever stayed at. The only thing I would change is to have a vanity table with a stool, mirror and electric outlet so you can sit down and do your hair and make up instead of standing at the bathroom mirror with the hairdryer plugged into the shaver!
Tiffany
It was stunning. The staff was so very attentive. It was literally perfect.
Alice
Perfection
This is a beautiful hotel in a residential area. It is a short ride to downtown. The staff was wonderful. They could not do enough to for us. Breakfast was delicious.
Michael
Wished we could've stayed longer...
Wonderful, quiet room with private terrace which was equipped with outdoor shower. Comfortable bed and large bathroom. Restaurant was excellent--friendly, attentive service, interesting menu and very detailed presentation. The entire hotel is warm and inviting. I would wholeheartedly recommend.
C
Beautiful Hotel, Terrible Service and Attitude
This is a hotel that bills itself as a luxury boutique hotel, and it is as far as the location goes, the service however is by far not matching it, and the bad attitude is only making it worse.
I reserved for a luxury suite, and at check-in was presented with a sort of window gallery open to the swimming pool with absolutely no privacy, and no safety as essentially public walkways of the hotels had direct access to all my windows and glass doors.
As I politely indicated that I could not take this kind of accommodation, the staff found me another suite, and although I was willing to pay for it, a young staff member (trainee?) indicated that the upgrade was complimentary and that he was happy that they could find something acceptable, to which I indicated that I was much obliged and thankful. Nothing wrong with that, except that at check-out, the price of the upgrade was included. When I asked what that was, I was sternly told that the upgrade was at that cost, and when I told about the staff person telling me that it was complimentary, after a long time debating in some back room, I was told that it was not right, and served a convoluted story about the upgrade being for my original luxury suite to the one I was presented at check-in (remember the one that had the privacy of a train station). And when I caught the staff in question, who was trying to hide as I was leaving, had even the nerve to tell the same story looking me in the eye telling me that he wasn't going to argue
I reserved for a luxury suite, and at check-in was presented with a sort of window gallery open to the swimming pool with absolutely no privacy, and no safety as essentially public walkways of the hotels had direct access to all my windows and glass doors.
As I politely indicated that I could not take this kind of accommodation, the staff found me another suite, and although I was willing to pay for it, a young staff member (trainee?) indicated that the upgrade was complimentary and that he was happy that they could find something acceptable, to which I indicated that I was much obliged and thankful. Nothing wrong with that, except that at check-out, the price of the upgrade was included. When I asked what that was, I was sternly told that the upgrade was at that cost, and when I told about the staff person telling me that it was complimentary, after a long time debating in some back room, I was told that it was not right, and served a convoluted story about the upgrade being for my original luxury suite to the one I was presented at check-in (remember the one that had the privacy of a train station). And when I caught the staff in question, who was trying to hide as I was leaving, had even the nerve to tell the same story looking me in the eye telling me that he wasn't going to argue
Andrew
Amazing in every way!
Everything was perfect! I see why it is rated so high. The staff was friendly and helpful, the rooms were huge and well decorated. The hotel was quiet and relaxing. Exactly what we were hoping for after a long flight. We wish we had stayed another night.
Verified traveler
The whole experience was magical - they took care of any need........marvelous staff.
Verified traveler
Great hotel
Branislav
Oasis
We came the first time for a night and found oasis in the big city. We came back after few days again and we were looking forward to come back for another night and a day. It's a such relaxing place with excellent staff. The restaurant is so good that you don't need to think of any other place to go for the lunch or dinner. The transportation from airport to the hotel is excelent.Looking forward to come back.
Verified traveler
Oasis in JoBurg
A great place to spend the day in Joburg. The staff are very welcoming and friendly. They have lots of outdoor area for swimming and tennis. Would definitely come back!
Kelly
Best of the Best
This is the finest hotel we have ever visited. Every detail is considered. The staff is unbelievable and so attentive. The food is exquisite and the atmosphere is unique. We cannot wait to go back.
SL
great place!
This hotel is beautiful and comfortable and feels very safe. The restaurant is lovely and the service is great. The spa on the rooftop was heavenly-great view, beautiful flowers, and wonderful massage. The gift shop was also very nice, with well-priced and fashionable items. The driver, Nhlanhla, who picked us up and delivered us to airport was kind and professional. The vehicle was first class as well. I highly recommend this property and would love to stay there again.
Verified traveler
The nicest hotel we have ever stayed in; boutique is an understatement
Francis A.
Superb in every way!!!
Outstanding personal professional service by all staff especially sanit the manager
zine
Royal gem
Stayed here for a night. Just to get away and this place is a gem. We were treated like royalty. The food was amazing. Afternoon tea is superb. At night I took a shower outdoors. Room had private deck with jacuzzi and shower. The grounds are emaculate. So many sitting areas. Spa treatments. ..food complimentary sherry and wine in the room
Verified traveler
romantic getaway
Excellent service. Romantic setting. Second time and definitely not the last.
ajnegril
The stay was excellent. The staff were super courteous. I would recommend this hotel to anyone
Ralph
Excellent luxury hotel in Joburg.
Beautifully furnished with antiques. Large room with separate sitting area and Jacuzzi on the terrace. Hyper friendly staff, great assistance with tours, sightseeing and arranging car transportation by the friendly hotel staff. Great restaurant with excellent meals and wine. Great full English breakfast. Honestly, cannot recommend with more enthusiasm. Try it!
Verified traveler
superb
what a fantastic place to stay just before our departure!
Verified traveler
Best hotel we have ever
We traveled from the US and stayed here based on reviews. It far exceeded our expectations. The service and attention to detail were amazing. I would highly recommend this Hotel
Larry
Exceeded all expectations
Outstanding boutique hotel offering very friendly and warm service. Grounds were beautiful and made you feel as if you are staying in a sanctuary not in a Johannesburg neighbourhood. Will definitely return should I be back in Johannesburg.
Pamela
Staff was excellent. Just incredible service and beautiful peaceful place. Great breakfast.Really can't say enough good things about our way too short stay.
Location & surroundings
The Residence Boutique Hotel
4Th Avenue Houghton, 17, Johannesburg, South Africa
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The Residence Boutique Hotel
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