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Hyatt House Johannesburg-Rosebank

Gauteng- Johannesburg · South Africa

28 Tottenham Ave, MelroseView location

9.0/10Excellent283 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.6/108.6
Condition9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt House Johannesburg-Rosebank

This lovely hotel is situated in Johannesburg 4. 1 km from Parkview Golf Club, Hyatt House Johannesburg Rosebank features accommodation with a restaurant, free private parking, a fitness centre and a garden. Boasting family rooms, this property also provides guests with a terrace. Johannesburg Stadium is 8.

1 km away and Observatory Golf Club is 8. 7 km from the hotel. A buffet breakfast is available each morning at the hotel. The reception at Hyatt House Johannesburg Rosebank can provide tips on the area. Sandton City Mall is 4.

4 km from the accommodation, while Gautrain Sandton Station is 4. 6 km from the property. The nearest airport is O. R. Tambo International, 23 km from Hyatt House Johannesburg Rosebank, and the property offers a paid airport shuttle service.

Read more about this hotelShow less

With a stay at Hyatt House Johannesburg Rosebank in Johannesburg (Melrose), you'll be a 5-minute drive from Melrose Arch Shopping Centre and 6 minutes from Sandton City Mall. This hotel is 3.3 mi (5.3 km) from Nelson Mandela Square and 9.8 mi (15.8 km) from Montecasino.

Make yourself at home in one of the 80 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

The Zone @ Rosebank Shopping Center 0.4 km / 0.2 mi
Rosebank Mall 0.6 km / 0.4 mi
Circa Gallery 1.1 km / 0.7 mi
The Wanderers Golf Club 1.8 km / 1.1 mi
Killarney Golf Club 1.8 km / 1.1 mi
Nelson Mandela Foundation 1.9 km / 1.2 mi
Wanderers Stadium 2.1 km / 1.3 mi
Dunkeld West Shopping Centre 2.4 km / 1.5 mi
Johannesburg Zoo 2.6 km / 1.6 mi
South African National Museum of Military History 2.9 km / 1.8 mi
Hyde Park Corner 3.2 km / 2 mi
Melrose Arch Shopping Centre 3.3 km / 2.1 mi
Delta Park 3.4 km / 2.1 mi
4th Avenue Parkhurst 3.5 km / 2.2 mi
Sandton City Mall 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 80
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Airport
  • Golf course
  • Entertainment Area
Show 40 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room serviceExtra charge
  • 24-hour security
  • Hotel safe
  • Lift access
  • Terrace
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Toaster
  • Dining area
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Banquet hall
  • Breakfast room
  • 24h dining café
  • Sun loungers
  • Parasols
  • TV lounge
  • PubExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Half Board
  • Snacks
  • Identification card at arrival
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 56 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable18 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE TWO BEDROOMS

    Room photos

    18 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 48 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable20 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE KING BED ONE BEDROOM

    Room photos

    20 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 23 m²STU.ST
    STUDIO STANDARDPhoto unavailable7 photos

    Room overview

    Smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Bathrobes
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    Show all 14 amenities
    • Safe
    • Ironing set
    • Microwave
    • Kitchenette
    • Internet access
    • Bathtub: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    STUDIO STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • TV
    • Bathrobes
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Ironing set
    • Microwave
    • Kitchenette
    • Internet access
    • Bathtub: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 23 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    STUDIO KING SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt House Johannesburg-Rosebank

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt House Johannesburg-Rosebank

9.0
Excellent
283 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
elizabeth
Lovely hotel, 2 blocks from Rosebank mall and Gautrain. Very convenient and pleasant stay.
10/10
Exceptional
29 Jul 2026
Diann
Everything was wonderful, the breakfast was delicious and generous and the staff are unmatched. It was hard to leave.
8/10
Excellent
19 Jul 2026
Christy
Hotel located minutes from the Rosebank Mall, Guatrain & Red Bus. Rooms are nice and spacious. Staff were nice as well. The breakfast is a little limited & could be warmer. I had an early tour and they prepared me a breakfast to go.
Self
2/10
Poor
11 Jul 2026
Lindi
Worst experience ever! Will never recommend anyone to stay there
Partner
10/10
Exceptional
27 Jun 2026
Adrian
The staff are impeccable and attentive from the front desk to cleaning staff. The food there is good as well. There's no pork (it's Halal) which also means no bar or alcohol, this can be remedied by going to buy your own or getting an Uber drop off. My one complaint is the bathroom sink...it's so narrow that you get water everywhere when you turn it on. If you're coming from America bring wash cloths, they're not a thing in South Africa.
Family_with_children
10/10
Exceptional
15 Jun 2026
Kristina
We needed a hotel quickly when we flew into Johannesburg because our plans fell through. We were able to book easily, check in easily and had a pleasant night’s sleep after a long journey from the states. The staff was gracious and accommodating. The buffet breakfast was delicious. I highly recommend this hotel!
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Ramon
Excellent all round highly recommend
Self
10/10
Exceptional
07 Jun 2026
Ramon
I can only rave about the staff service and this hotel in general
All
Outstanding highly
Recommend
Stayed here for 10 nights during my stay
Self
10/10
Exceptional
05 Jun 2026
Hollie
Really wonderful stay at Hyatt House. The rooms are large and perfect for a longer stay, and the staff was incredibly helpful and good at their jobs. Special thanks to the breakfast staff who were great!
Self
8/10
Excellent
19 May 2026
Julian
Breakfast was excellent, the staff mostly kind, except for the restaurant guy and they didn't do the housekeeping for two days, pretty close to the Rosebank Mall.
Friends_and_family Friends
10/10
Exceptional
14 May 2026
Reynaldo Thadeus Jr.
A wonderful hotel conveniently close to many shops & restaurants as well as the Rosebank metro. The breakfast buffet is outstanding. All the staff are warm and friendly. I will definitely stay here again.
10/10
Exceptional
07 May 2026
PETER
Excellent breakfast safe secure parking
Partner
10/10
Exceptional
22 Apr 2026
Ornella Sabrina
Very well located 5min walk from Rosebank Gautrain station. It was easy and convenient to make the return journey to the airport.

The staff were all very polite and attentive, I interacted with security, reception, restaurant and cleaning staff and all were exceptionally helpful.

I appreciated the hotel preparing a packed breakfast for a safari trip starting early before the breakfast buffet was opened.

I had the breakfast buffet on 3 mornings and it was excellent in terms of variety of foods, quality of ingredients and taste.

The gym was very well equipped with weights going up to 30kgs, a cable machine and 2 fully functioning treadmills allowing me to follow my training programme uninterrupted.

The bed and pillows were very comfortable and there was an adequate supply of towels and basic cosmetics in the bathroom.

Water, tea and coffee were topped up daily as part of the room clean.

Overall fantastic stay, I have no criticisms
Self
8/10
Excellent
18 Apr 2026
Kirsten
It was fine, nothing special!
Self
6/10
Pleasant
15 Apr 2026
Lauren
Amazing Staff but that’s where the good ends sadly. Property needs better management and maintenance.
Family_with_children
2/10
Poor
11 Apr 2026
Mark
Unsafe hotel, breakfast was cold/poor and halal.
Self
6/10
Pleasant
03 Apr 2026
Lyatitima Ernest
Nice place
Partner
10/10
Exceptional
03 Apr 2026
Cariss T Turner
The staff was friendly and the property was lovely. It was very clean and the daily breakfast was delicious
Friends
10/10
Exceptional
01 Apr 2026
Carolina
The manager was very helpful and the staff at the restaurant were superb. The hotel is very comfortable and clean, as well as located strategically.
Self
10/10
Exceptional
21 Mar 2026
Rachel
Very clean hotel, friendly staff and central to loads of restaurants and shops. Great place to stay over for business as well.
Self
10/10
Exceptional
07 Feb 2026
Samuel
Spacious clean room with high ceiling. Friendly and helpful staff. Convenient location as it's steps away from Rosebank Mall.
Friends_and_family Friends
10/10
Exceptional
01 Jan 2026
Martin
The hotel was spotless, staff super friendly and breakfast was great.
10/10
Exceptional
31 Dec 2025
Plaxedes
One of the best hotels in Rosebank, I keep coming back because of the friendly staff who make you feel like family. Safety is clearly a priority, which is something I really appreciate. I enjoyed my stay and will definitely be coming back again.
Leisure Family
10/10
Exceptional
17 Dec 2025
Robert
Lovely, modern hotel. Exceptional service from the staff who are friendly and obliging. Nothing was too much trouble.
8/10
Excellent
11 Dec 2025
F
Good overnight stay.
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Thomas
A really pleasant stay with great friendly staff, clean rooms and a good breakfast variety
Leisure Partner
8/10
Excellent
15 Nov 2025
Shaan
We had a really pleasant stay at Hyatt House Johannesburg. The hotel is modern, clean, and feels well looked after. One of the biggest positives is the location—being so close to the shopping mall makes everything incredibly convenient, whether you need food, essentials, or just want to wander around without travelling far.

Breakfast was genuinely good, with a solid range of options and fresh food that set the day off well. The whole experience felt easy, comfortable, and well-suited for both short stays and longer visits.

A dependable, welcoming place that makes travelling in Johannesburg feel effortless.
Partner
10/10
Exceptional
13 Nov 2025
Mohammad
The Shuttle was not provided to me according to my booking, but the breakfast was excellent. The staff were very friendly and respectful and the room was clean and tidy.
Partner
6/10
Pleasant
10 Nov 2025
FILIMAO M
Good place for short trip
Friends
10/10
Exceptional
09 Nov 2025
Michael
Great customer service and food was great too.
Business_and_leisure Self
4/10
Poor
07 Nov 2025
Basil
I don't understand how Hayatt would put its name on a place like this. the place is in desperate need of upgrade. the sink in the bathroom is unusable, I've seen bigger sinks in airplanes. The staff was great and helpful and is the only reason I didn't give the place a 1 star.
Leisure Partner
10/10
Exceptional
05 Nov 2025
Kelly
Staff was great
Leisure Self
10/10
Exceptional
28 Oct 2025
Alanor
Staff was very welcoming and caring
10/10
Exceptional
21 Oct 2025
Luther John
Nice place to be
Leisure Self
10/10
Exceptional
15 Oct 2025
Elizabeth
We needed a safe quiet place to stay when my son was in the hospital and this was the perfect place. The staff were warm and caring. It felt good to come back after a long day at the hospital to a peaceful and warm environment. It is walking distance to a very nice mall with many restaurant options or the food at the hotel is also very good.
Partner
8/10
Excellent
09 Oct 2025
Shameela
The room cupboards not people friendly I bumped my head and the shelf in the bathroom not situated for ease
Business
10/10
Exceptional
08 Oct 2025
Ahmed Ghazi
Grate place friendly staff. And if you pray the prayer direction is on the selling
10/10
Exceptional
07 Oct 2025
Deusdedit
My only problem was the lack of signage from Oxford which cost me a whole hour to find the hotel at midnight
Business Self
8/10
Excellent
07 Oct 2025
Margaret Monica Atieno
It would have been nice to get a my question through Expedia responded to. Other than that the location is perfect for walking, shopping and dining.
Leisure Family
8/10
Excellent
23 Sep 2025
Amit
Staff was supportive. Sometimes electric failure and so the air conditioning issue we faced.
Rest all good.
Safe location, near to the shopping mall.
Business
10/10
Exceptional
03 Sep 2025
Emmanuel
Great walkable from the shopping area and because of the parking included you don’t have to pay to park in the mall.

I didn’t eat onsite as so can’t review the food. Staff were friendly and the place is fairly modern and of a decent standard. Would stay again
Leisure Self
10/10
Exceptional
27 Aug 2025
Peter
Amazing service and rooms!
Leisure Partner
10/10
Exceptional
27 Jul 2025
Gaobidiwe Merriam

Excellent service

The place was clean and the environment was good.From the friendliest receptionist
Kenneth Khoza and Anne Mabyalani.
Warmth welcome on our arrival .Our room was neat and clean,very cosy.As for the day diner was great on our first stay.Breakfast was awesome.We really enjoy our stay and we keep coming back again
Friends_and_family Family
6/10
Pleasant
20 Jul 2025
Verified traveler

Ok but not amazing

Staff were great. A few downsides - I requested a quiet room and got room #2 next to the entrance foyer and restaurant etc. Booked a king and got two singles. No way to modify the air conditioning. Upsides were the location to Rosebank Mall etc.
Self
10/10
Exceptional
29 Jun 2025
Verified traveler

Well located, well covered stay

The hotel is well located and has all one could need for a business trip. The staff also very friendly. My only suggestion is that the speed and efficiency of laundry service could be improved.
Business
6/10
Pleasant
08 Jun 2025
Ernestina
It was okau
8/10
Excellent
02 Jun 2025
Michael
Hello i would recommend removing the rain shower heads and using eco friendly shower heads as the rain shower heads do noy work properly in any of the rooms i have stayed in so far
Business
10/10
Exceptional
29 May 2025
rhonda
Great staff
Business_and_leisure Friends
8/10
Excellent
23 May 2025
Raïmé

Nice hotel

The service was excellent at restaurant. The breakfast buffet was nice. The area too.

On the negative side, the ventilation was terribly noisy in my room, the outdoor pool is not heated and the weight training equipment in the gym is basic and insufficient
Self
8/10
Excellent
23 May 2025
Raïmé

Nice

The service was excellent. Special thanks to Reagile, Veronica, Kwado and Buyelwa. The breakfast team was very nice. The welcome is very warm. This area of ​​Johannesburg is nice close to Rosebank Malo.

On the other hand, the ventilation made a terrible noise in my room and the swimming pool is not heated.
Self
10/10
Exceptional
21 May 2025
Marilyn
Great place to stay
Leisure Partner
10/10
Exceptional
19 May 2025
Andrew
Friendly and welcoming. Good service.
Leisure Partner
8/10
Excellent
18 May 2025
Meesha
The people was super nice. Tim was amazing!!
Breakfast options were okay - was hoping for classic breakfast more for me.
The hotel is located on a back street and is quite at night with no street lights, which could be scary.
Leisure Partner
10/10
Exceptional
16 May 2025
John
Well located walking distance from the gautrain and many very good dining options in the mall. Particularl liked George and Chunky chai. Will definitely stay again.
Business Self
10/10
Exceptional
28 Apr 2025
Dalmar
Great place
10/10
Exceptional
10 Apr 2025
Delwar

Spacious and great location

Spacious 2 bedroom suite. Friendly staff. Great location in rosebank, within 5 minute walk of restaurants. Room plumbing and AC can be noisy. Nice varied breakfast each morning.
Friends_and_family Family
4/10
Poor
09 Feb 2025
Esteban
it’s in a safe area, but not necessarily walkable - although johannesburg is not walkable really. the low rating is mostly due to very unhelpful management and bad customer service - the star themselves are great.
2/10
Poor
14 Jan 2025
Christopher

Sort out your customer service

Bad service, impossible to get in touch with before or after the stay
Partner
10/10
Exceptional
27 Dec 2024
Tito
The front desk staff (especially Nothando) was very good. Excellent customer service.
8/10
Excellent
23 Dec 2024
Ayana
The property wasn’t terrible but it could use some upgrades. The air conditioning was not working properly and my fiancé wasn’t able to sleep for like two days. However, the staff and food were amazing.
Leisure Family
10/10
Exceptional
15 Dec 2024
Nyaladzani
Staff are very friendly every single one of them. To mention a few Names, Hleziphi, Palesa, kgomotso, Tobogo and Khumalo were very helpful.
Leisure Self
2/10
Poor
19 Oct 2024
Patricia Ann
The area wasn’t as safe or near the main pedestrian street of Rosebank as expected. The lobby reeked of cheap incense or air freshener. Intensely overpowering, allergy triggering horrific scent. The couch in the suite was so dirty. The walls were dirty and scuffed. The windows were filthy. There were almost no amenities. No wash cloths, one hand towel, no bath mat. It was SO barebones and downtrodden. We checked out of our suite without unpacking and forfeited the coat of 2 nights stay. No idea how this place gets the ratings it does.
Leisure Partner
6/10
Pleasant
30 Sep 2024
Nompumelelo
The property is located perfectly in the heart of rosebank. Well maintained, the grass may need a bit more manicuring and the pool cleaner
Business_and_leisure Family_with_children
8/10
Excellent
27 Sep 2024
Girish
Clean and organized property.
10/10
Exceptional
25 Sep 2024
MIchael
Very personable service. I was there for a funeral and was able to also find time to check out the area. Uber is very easy to acquire. A few minor service observations: garden shower head is nice; however, some hairstyles and textures don’t allow you to get your hair wet. The garden shower head makes it hard to shower. Housekeepers need to learn not to let the guest room doors shut hard. Many people travel from different time zones and our sleep patterns are off. They also need to ensure they replace the number of towels they remove from the room. I had to ask for terry a few times. The phone outlet in the bedroom is the only outlet that will allow you to use the international outlet to charge you US charging cable.

I personally would stay at this hotel again despite the minor things mentioned above. The hotel is beautiful inside and outside and very secure. I used to stay at the Marriott Melrose Arch. This hotel made it very affordable for the 5 nights I was there. And again the staff was super friendly.
Self
10/10
Exceptional
22 Sep 2024
anita
Great location and staff. Would recommend this hotel to anyone wanting to stay close to lots of options in a SAFE area
Friends_and_family Friends
10/10
Exceptional
21 Sep 2024
Anita

Great service and staff

All was good. Staff was very accomadating as we needed to another night due to flight delays. Enjoy our stay
Friends_and_family Friends
10/10
Exceptional
05 Sep 2024
Yesica
Great stay and very convenient location
8/10
Excellent
04 Sep 2024
Geovanny
Overall it was a nice hotel. Their service and food service was not good. They were in walking distance to the mall amd metro.
Partner
10/10
Exceptional
13 Aug 2024
Alicia
Nos quedamos en el Hyatt House Johannesburg, en una habitación con dos recámaras, y una cocina. Muy limpio, bonito, cómodo, camas cómodas. Buen desayuno, y personal muy amable. Lo recomendamos ampliamente.
Leisure Family_with_children
10/10
Exceptional
28 Jul 2024
Gaobidiwe Merriam
Wow the service was excellent. Friendly staff from reception, Ephraim was very friendly and very professional by explaining to us how the hotel operates.
Rooms were clean ,atmosphere was very cossy.
Our 1st night we enjoyed dinner at the restaurant, breakfast was great.I would prefer to come again for the stay and recommend the hotel.
Excellent service
Friends_and_family Friends
10/10
Exceptional
06 Jul 2024
Verified traveler

Great Stay!

Great stay, safe neighborhood. Near Gautrain Station and malls.
Business
10/10
Exceptional
29 Jun 2024
Cara
The breakfast offerings (included with the stay) was fantastic. Staff were also very helpful in lining up rides and activities for us, especially because we were first time visitors to the city and area. We would definitely recommend it!
Leisure Family
10/10
Exceptional
24 Jun 2024
Edison
Very kind staff, great location for transportation , eating and walking around . Very comfortable rooms , although bathroom sink very small . Very good breakfasts,
Self
8/10
Excellent
16 Jun 2024
S

Great location

Once the initial Wi-Fi issue was sort it was a great place to stay. Close to Rosebank Gautrain and malls and restaurants. Pool is small and cold and no real roof top terrace. Buffet breakfast excellent- loved the pancake machine.
Staff helpful and able to store our luggage for a few hours.
Partner
10/10
Exceptional
09 Jun 2024
Cindy
Mr. Blessing made our stay very comfortable.
Keep up the good work, you are appreciated.
Leisure Partner
8/10
Excellent
05 Jun 2024
Heather
This property is for people with long stays doing business. My fault I did not do the research - being THE HYATT and all! The layout of the rooms especially the bathrooms and it’s fixtures were seemly done by amateurs-had change of rooms several times. One room the shower door swung inwards - couldn’t gain access to the shower ( talk about upside down!!)
Leisure Family
10/10
Exceptional
26 May 2024
Martin
Very accommodating and friendly staff. Great for a short stay business or pleasure.
Self
6/10
Pleasant
26 May 2024
shumsonesa
Everything was good . There was lots of noise on our last night . Loud behaviour from neighbouring rooms
Friends_and_family Family
10/10
Exceptional
20 May 2024
Ian

Sandton hotel, top stay

Excellt stay at Hyatt Sandton. Staff were friendly and professional. Food was excellent, great rooms. Would recommend to anyone staying in Joburg to stay here
Friends_and_family Family
10/10
Exceptional
19 May 2024
David
Located in an area of Rosebank that is accessible and the property is nice and clean. The staff and service were excellent.
Leisure Family
10/10
Exceptional
07 May 2024
Christy
This hotel was Absolutely Amazing! Great Staff, Great Food & Great Room! We Highly Enjoyed Our Stay!❤️
Leisure Partner
10/10
Exceptional
22 Apr 2024
Wynton
Great staff. Good food will cost again
Leisure Self
8/10
Excellent
09 Apr 2024
Jamar
Need more food options for breakfast otherwise the hotel is conveniently close to a decent shopping mall. The hotel need a better bar and cleaner pool
Leisure Family_with_children
8/10
Excellent
08 Feb 2024
Mark

Lovely. Hope to come back

Three staff are amazing and the service was wonderful.

This is a new hotel and the rooms are both well planned and spacious.

The location is great - very close to The Zone in Rosebank

The on-site gym is small but serviceable. The excellent Viva Gym is under five (safe) minutes'walk and costs only R150 a day


Hyatt probably insisted on those fast -closing doors that bang loudly. I think it's some American hangup. There are lots of rooms with connecting doors but they were good about finding me one without

Having only one lift was an odd choice for a new hotel. The rooftop bar is not open late but can be rowdy when it is. (Otherwise, the hotel is Halal and has a big Muslim clientele - the Iftar menu looked amazing)

I wish they had more recycling, master switches for the lights and water saving measures
Business
10/10
Exceptional
17 Jan 2024
Deanna
Great location near the Rosebank Gautrain station and the Rosebank Mall. Lovely outdoor terraces on the roof and off the restaurant. Food (breakfast and dinner) were very good. Staff were kind and helpful. We walked from the Gautrain to the hotel (in the daytime) and felt safe and secure.
Leisure Partner
10/10
Exceptional
08 Oct 2023
Laura
Romeo and the staff made our stay very enjoyable. We ordered a room with breakfast included and were pleased with the variety of options available each morning. We hired a car and there is plenty of parking available at the front of the hotel. Overall, we had a great stay and felt right at home.
Leisure Partner
10/10
Exceptional
17 Sep 2023
Stephen
Great value, good area and excellent room facilities
Business Self
10/10
Exceptional
15 Sep 2023
Presley
All the staff were so friendly at this property. Everyone went out of their way to make sure we were comfortable. Everything is extremely clean, breakfast is phenomenal, the coffee is so good! I particularly enjoyed sitting on the balcony. The pool is awesome, although it was far too cold to swim while we were staying. Thank you thank you everyone for your incredible hospitality!! We hope to come back some day!
Leisure Partner
8/10
Excellent
11 Sep 2023
Ismail Anverally

Neat and clean

Generally quite neat. Had a 2 bedroom apartment however the bathroom lighting is quite poor with a basin that is really small so hand washing is tricky if you want to keep the floor dry!

Otherwise the staff are helpful.
Friends_and_family Family
10/10
Exceptional
11 Sep 2023
Verified traveler

Great option

We had a quick overnight stay, and everything was excellent
Friends_and_family Family
6/10
Pleasant
30 Aug 2023
Verified traveler

Nice property, unlikely to return.

The hotel offers high quality accommodation for the price; however it did offer some negatives. Location is good, I’ve stayed in many places in Rosebank however 2 things meant I wouldn’t consider again.

1. Although one street back from Oxford Road and the main commercial area I felt uncomfortable walking after dark. Security is present due to De Beers/Anglo American HQ.

2. I felt the hotel caters for people of a certain religious background as opposed to offering all clients a choice. Whilst I respect people having to chose certain options to comply with their beliefs, personally I don’t think it should be imposed on everyone.

Beside these 2 points the hotel was amazing and staff very good.
Business
10/10
Exceptional
21 Aug 2023
Manohar

Amazing location

Convenient location next to Rosebank Mall.
Very safe and secure location. Will come back for hospitality and location.
Friends_and_family Family
10/10
Exceptional
28 Jun 2023
Cynthia

Excellent accommodation in heart of Rosebank

Great, homely hotel, home away from home. Excellent solo & welcoming place to stay, convenient location
Self
10/10
Exceptional
26 Jun 2023
stacey

A restful two nights.

It was a much-needed two-night test that I desperately needed. I was on the 5th floor, top floor, which is what I requested and most importantly it was quiet. I would absolutely stay again. The kitchen was well-fitted with necessities.
Self
10/10
Exceptional
19 Jun 2023
Benjamin
Excellent Atmosphere
10/10
Exceptional
26 May 2023
Zakiyya

5 star service

Well placed hotel, friendly staff, very convenient for muslim clients as they are strictly halaal. I would stay there again.
Business
10/10
Exceptional
25 Apr 2023
Justin
I loved the location it was walking distance to the rosebank mall. The staff was very friendly and helpful. I will be staying again.
Leisure Self
8/10
Excellent
05 Mar 2023
Oluchi
N
Business Self
10/10
Exceptional
19 Dec 2022
ahmed

excellant

excellant
good location
nice breakfast
Friends_and_family Family

Location & surroundings

Hyatt House Johannesburg-Rosebank
28 Tottenham Ave, Melrose, Johannesburg, South Africa

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Hyatt House Johannesburg-Rosebank

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