Greenway Manor Hotel

2/10

Poor

25 Aug 2025

brian

Overpriced

Well this hotel is way overpriced for service you get information said food availability is to 9pm arrive just after 830 told kitchen closed.so only option is drinks bar. Staff where either playing on phone or outside socializing with other staff ,many quests waited long periods to be served or left,nibbles available at bar where not stocked as run out same as soda water ...carpet in breakfast area is so dirty and gaps between carpet

Partner

2/10

Poor

24 Aug 2025

Steve

Entered room + turned 3 lights on. The phone did not work. Busy circuit signal, no dial tone. Had to go down to the lobby to ask how the thermostat worked. Went back to the room and the lights were out. Phone still not working. Went back to lobby and asked manager to come with me. She jiggled the light switch and one light came on after 30 seconds. A minute later another light flickered several times and turned on. Manager was unable to adjust the thermostat. Said she would be back in 15 minutes. Returned 30 minutes later with the maintenance guy. He said light flickering is normal. I asked the mgr about the busy circuit sound on the phone. She said that’s normal. I requested a different room and the mgr said she couldn’t do that because all she had left was an upgraded room which we did not pay for. Mgr said there is no ac only heat. Said she would bring a fan but never did. At 1:30 am I woke up because my cpap machine quit working. No power, no lights, no phone. I jiggled the light switch for a few minutes and the power came on. The next morning checking out. Same mgr asked how was the night. Not very good I replied. The power went out again. I woke up in the middle of the night + couldn’t breath because my cpap machine quit. It’s black dark, no lights and the phone didn’t work. Her reply was “I don’t know why the power didn’t work”. No apology, no offer of a refund, just a fake smile and she said “we will see you next time”.This hotel is a real FIRE HAZARD. I want a refund

Business_and_leisure Family

4/10

Poor

24 Aug 2025

Fraser

Surprised but not in a nice way!

Definitely a surprise when staying here….and NOT in a good way.
There are so many issues with this overpriced hotel, which should be more of a guest house at best.
I’ll name a few, however it really is just a few as don’t want to completely sound as though I’m a serial complainer!!
Super warm room with no a/c or fan. I had to borrow the one from reception at 3am. Even so the room temp stayed at 23.5°
Unable to leave the room window open due to the severe smell from stagnant water outside.
Mismatched worn out furniture.
Dirty carpets
Light bulbs missing from bathroom and main room.
Unmanned reception. When we did find someone they moaned that they’re doing the job of four people.
Super over priced.
Will stop now as don’t want to spoil anything you may want to moan about if ever you stay there (god knows why you would!)

Self

6/10

Pleasant

15 May 2025

Russell

Property was a bit out of the way and facilities were average.

10/10

Exceptional

17 Sep 2024

Michael

Awesome property. Very welcoming.

Partner

10/10

Exceptional

15 Jul 2024

Maren

We were welcomed and the host did everything she could to care for our every need! She was fantastic! The grounds around the hotel are amazing! Make sure you take the time to walk around and enjoy!

Leisure Family

10/10

Exceptional

14 Jul 2024

Derek

This hotel is simply stunning and teeming with history. When you enter the beautiful long tree-lined driveway, you know this place is special. We had an amazing family room that was huge! There is a bar at the hotel, ample parking and great food. We had a breakfast that was a feast included with the price of our booking. Well worth it. This hotel is a little out of the center of town, but we highly recommend it if you want to feel like royalty for your stay.

Leisure Family

10/10

Exceptional

14 Jul 2024

Alex

Staff goes above & beyond. Amazing cs experience

Great service, very customer focused staff.
Enjoyed stay. Got complimentary upgrade of the room and late checkouts without asking for it.

Self

10/10

Exceptional

24 Mar 2024

Neil

Greenway stay

Everyone off the staff were lovely and could not have been more h helpful ABs accommodating.
Weather was poor so didn’t get there exploring praise that I planned on my bike.
Food at the hotel was great.

Business

10/10

Exceptional

10 Dec 2023

Ciara

Amazing

Absolutely beautiful experience, the hotel is absolutely stunning and the level of cleanliness is well above the stars available to give I work in a hotel myself and cannot fault the manor at all. It is amazing cozy warming and the staff are unbelievably friendly and catering can’t wait to return already thank you all & a special thanks to Sharon for her kindness and welcoming

Friends_and_family Family

8/10

Excellent

05 Sep 2023

Bert

The building and grounds are GORGEOUS. Breakfast was delightful in a very well-appointed dining room. Some of the original structure is still exposed, like a giant fireplace, which just adds to the ambiance.
Two downsides: 1) The noise at night was horrendous. There was a party that went what seemed like all night long, with banging in the kitchen, raised voices, slamming doors. Ask if they are hosting a party before booking! 2) The shower was barely a trickle of water. It was very hard to use effectively.

Partner

10/10

Exceptional

22 Aug 2023

Caroline

It’s a great place to stay , John and the stay were fantastic, I would recommend to all travelers

Friends_and_family Family

10/10

Exceptional

09 Jul 2023

Verified traveler

The room was clean. The beds were clean and comfortable. We received great check in attention. The hotel and stay was very nice.

The water pressure was a bit weak, so ringing was a bit long.
The night we were there, there was a very festive party in the banquette area. It was a bit load; but not so disturbing - the music was good!

Happy 21st Birthday!!

8/10

Excellent

24 May 2023

Edwin

Charming hotel with a particularly friendly staff. Enjoyed our stay.

Partner

6/10

Pleasant

23 Sep 2022

Alan

Nice hotel but overpriced

Hotel was quite nice. Nice location. Food was ok not great. Didn’t seem like there were many staff. Overpriced for what we got.

Partner

10/10

Exceptional

14 Aug 2022

James

Stumbles upon a good find.

Amazing this was a second choice when the hotel to which we received a recommendation was full. We do not see how the other hotel could have been better.

Partner

8/10

Excellent

10 Aug 2022

David

Hidden gem

The location was great and the staff was very friendly. Our room was great, really big which was great as we have a 1 year old so he was able to crawl around all over the place. Overall all the room was perfect.

Friends_and_family Family

10/10

Exceptional

03 Aug 2022

Raymond

Lovely place set in wonderful countryside. Thankyou.

Partner

10/10

Exceptional

31 Jul 2022

Brian

Great room, nice private grounds, close to Waterford, but enough distance to feel very much in the countryside.
Service was great.

Partner

10/10

Exceptional

31 Jul 2022

Maria

Fabulous place perfect stay

Friends_and_family Family

8/10

Excellent

27 Apr 2022

Angela

Its a fairly average hotel. The thing that sets it apart is the friendly and kind staff. From the Chef (Phily is amazing and Ian is great) to the servers (Riana and Elizabeth) to the Bar Tenders (Dean and Podrick know their stuff), interacting with them was the best part of our stay!

Leisure Partner

10/10

Exceptional

12 Sep 2021

PJ

The cleaniest of all the hotel was evident everywhere you went around the hotel. The staff were outstanding and worked well under the supervision of Melissa.

Leisure Partner

6/10

Pleasant

24 Aug 2021

John

This Hotel is clean , friendly , set in beautiful countryside. The only problems were the noise made by private functions . The breakfast waiting staff on the Sunday morning “ were still asleep “ as it took four attempts to get the food order correct . Overall our stay was fine but could have been better !

Leisure Partner

2/10

Poor

10 Aug 2021

Mary

Wouldn’t book here. Avoid at all costs.

This hotel was awful. Door sticker said room sanitized however, we had no towels, shower cap box (empty) was left on window sill. The bathroom
Floor was like an ice rink. Kettle was half full of water, lights over mirror blew, bulb missing in bathroom light (and response from hotel staff was that the mornings are bright and we won’t need the bulb). Hot water tap itself turned 360 degrees and was not secure. No spare toilet paper and no tissues. The TV was not programmed and hotel handy man couldn’t fix it either and just left jt. Claimed hotel needed to upgrade TV service.

Partner

6/10

Pleasant

03 Aug 2021

Jill

Very overpriced

it didnt start great , when we pulled into the car park there was an empty cider bottle, in another area empty can, also discarded masks, it wouldnt take much to ask a member of staff to go regularly to pick up after slobs.
in reception a lovely lady joyfully told us that we didnt have to book a time for breakfast we could just go down, when we did there was a queue to get into the dining room, during covid times not ideal! a timed list would be much better.
reception also tried to charge my card when i was not there for the room even though i showed them on check in that i had prepaid with Hotels.com
for the price it would be nice to have a couple of bottles of water in the room, i know its only 3 star but ...
Only a carvery available for sunday lunch, would it take much to offer sandwhiches/salads for us that dont want a big feed? if you do this is the place for you.
the saving grace of this place is the staff, they were all lovely , very helpful and well trained.
The breakfast was also good,alot of choice, except fresh juice would be nice instead of out of a carton, again not a huge cost but would make a huge difference.
overall opinion, dated, over priced, needs a visit from the hotel inspector to sort them out, lots could be done that would not cost much, when you spend €249 for one night b&b for two people i think they could do alot better and still make alot of profit, wont be coming back.

Partner

10/10

Exceptional

02 Aug 2021

Thomas

Amazing Manor

Amazing place to stay! Wonderful friendly helpful staff. Highly recommended to stay here. Beyond expectations

Partner

10/10

Exceptional

09 Jul 2021

Verified traveler

Great friendly staff. Helpful in every way . Bar and outdoor areas well looked after . Food wasn’t great but will give it another go ! Have heard good things previously . Will give them another chance

Leisure Partner

10/10

Exceptional

24 Sep 2020

Dolores

Great overnight stop over

Everything was perfect so so clean with great food Service was top class stayed in room 16 was super comfy would highly recommend

Self

8/10

Excellent

01 Sep 2020

Igor

The hotel is outside Waterford 5 minutes driving to the country side which makes it quiet and relaxing. The rooms were clean as expected and the staff was very nice.

Self

10/10

Exceptional

28 Aug 2020

Christine

Excellent hotel with very comfortable rooms. Quiet and very relaxing. Netflix on TV was great family entertainment in the evening and food delicious.

Friends_and_family Family

10/10

Exceptional

25 Aug 2020

Susan

wow

I really enjoyed it and I would go back no bother,

Friends_and_family Family

4/10

Poor

18 Aug 2020

Verified traveler

Did not get the room we booked. We were given a second room but I had booked a family room as I wanted us to stay together. Both rooms we got had no view other than the roof and the generator was outside our window and on until after midnight

Leisure Family

10/10

Exceptional

28 Jul 2020

Fiona

Amazing hotel

From the time we arrived until we checked out, we were greated with the friendliest staff who went over and above to help us... the customer service was excellent and the best we have ever had (and we have travrlled to alot of places). Room was spacious with Netflix and sky sports on a massive tv.. food in the bar was delicious and very reasonable.. i will definitely be back and recommend everyone to givd this hotel a try... only downside was that there was no pool but there is splash world a short distance away..

Friends_and_family Family

10/10

Exceptional

15 Feb 2020

Abdul Hameed

Waterford 2020

we were impressed with location, lush green country side.
Rooms were comfortable, we enjoyed our stay there.
Staff was friendly and helpful.

Friends_and_family Family

10/10

Exceptional

10 Feb 2020

Mark

One of the best nights away

Great stay with lovely food in in a nice atmosphere couldnt of asked more

Partner

10/10

Exceptional

01 Feb 2020

Marian and Noel

Great relaxing stay

This was our third stay at Greenway Manor, thoroughly enjoyed the ambience, totally relaxing. Great value. Food was excellent, dinner and breakfast. Staff very welcoming and assisted our every need. Fabulous spacious rooms with large screen tv’s. If you want relaxation it’s the place go go. Thanks to Melissa for all her kindness and hospitality. Well done to all the staff.
Marian and Noel O Con or

Friends_and_family Family

8/10

Excellent

26 Jan 2020

Laura

Nice place

The staff were lovely, food was delicious and the place was nice and reasonably clean. The room was nice but view wise was looking out onto the roof and other parts of the building and there was a lot of noise late enough into the night but not quite sure what it was or where it was coming from. I would stay there again but would definitely prefer a different room.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2020

Verified traveler

Our stay was very homely. Beautifjl fiod and great staff. So welcoming. Travelled with 3 children and booked a family room. So spacious and vright and airy. Great stay overall. Will be back at some stage.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2019

Dawn

Lovely stay with wonderful staff

We really enjoyed our stay. The hotel desk staff and breakfast staff were wonderful. They helped us with planning our time and were so friendly.

Partner

10/10

Exceptional

02 Nov 2019

Martin

Our pleasure to have spent 2 night here. Lovely quite location staff excellent nothing was a problem. We have already recommended it to friends. We will definitely be back in the summer. If your looking for value for money here ie heaven.

Partner

10/10

Exceptional

23 Oct 2019

Sanghvi

property is located at very nice quiet location.Staff was excellent and helpful. Morning breakfast was very tasty and delicious. Feel like homely environment.

Business_and_leisure Family

8/10

Excellent

11 Oct 2019

Robert

first time in the place - a treasure !

Business

8/10

Excellent

26 Sep 2019

Michael

The food and service and staff was very nice. We will certainly return the next time we are in Waterford.

Leisure Family

8/10

Excellent

16 Sep 2019

Verified traveler

Staff were friendly and helpful. Apart from a blip when they had social dancing underneath our room and we had to move it was a very pleasant stay. Lovely surroundings and ideal location. We’d come again

Leisure

8/10

Excellent

06 Sep 2019

Verified traveler

Staff were terrific, food was very good. Room was spacious but could not regulate heat with cool nights. The grounds were lovely with hydrangeas in bloom.

Leisure Family

10/10

Exceptional

02 Sep 2019

Verified traveler

Very pleasent stay. Lovely meal Saturday night. Staff very helpful and friendly.

Leisure Partner

10/10

Exceptional

01 Sep 2019

Verified traveler

We would highly recommend this property. The location, staff and room were excellent.

Leisure Family

6/10

Pleasant

26 Aug 2019

Linda

Family staycation

Hotel grounds and gardens were fabulous with kids play area, interior of hotel looked like it was in the middle of being updated renovated so some areas were nice some in need of attention. Great evening meal but breakfast buffet was severely lacking in variety.

Friends_and_family Family

10/10

Exceptional

23 Aug 2019

Ann

Relaxing, quiet, fascinating building.
Stayed midweek - compliments to the chef breakfast and evening meal were fantastic

Partner

8/10

Excellent

21 Aug 2019

Verified traveler

Very happy with our stay. Outdoors need some attention, couldn't get a sandwich on Sunday evening. Otherwise staff were very friendly and welcoming

Leisure Family