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Hako Hotel Mount Austin

Malacca Johor and South · Malaysia

17 02 17 03 17 04 Jalan Austin Height 8 3View location

7.8/10Very good45 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hako Hotel Mount Austin

With a stay at Hako Hotel Mount Austin in Johor Bahru, you'll be a 1-minute drive from Austin Heights Water & Adventure Park and 6 minutes from AEON Tebrau City. This hotel is 7. 6 mi (12. 2 km) from KSL City Mall and 9. 4 mi (15.

1 km) from Johor Bahru City Square. Grab a bite from the snack bar/deli serving guests of Hako Hotel Mount Austin. Make yourself at home in one of the 45 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access is available to keep you connected.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water.

Read more about this hotelShow less

When you stay at Hako Hotel Mount Austin in Johor Bahru, you'll be in the business district, within a 15-minute drive of Johor Bahru City Square and AEON Tebrau City.

This hotel is 7.4 mi (12 km) from KSL City Mall and 10.4 mi (16.7 km) from Paradigm Mall Johor Bahru. Make yourself at home in one of the 45 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and you can also request irons/ironing boards. Featured amenities include a 24-hour front desk and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: MYR 50 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Austin Heights Water & Adventure Park 0.2 km / 0.1 mi
Sunway College Johor Bahru 0.4 km / 0.3 mi
Austin Hills Country Club 1.6 km / 1 mi
Hospital Sultan Ismail 2.9 km / 1.8 mi
Toppen Shopping Centre 3.2 km / 2 mi
AEON Tebrau City 3.2 km / 2 mi
Mid Valley Exhibition Centre 10.2 km / 6.3 mi
La Stella Water Theme Park 11.4 km / 7.1 mi
Tiram Indoor Water Park 11.6 km / 7.2 mi
Tan Sri Hassan Yunus Stadium 11.6 km / 7.2 mi
KSL City Mall 12 km / 7.4 mi
Holiday Plaza 12 km / 7.5 mi
Plaza Pelangi 12.4 km / 7.7 mi
Sungai Latoh 12.5 km / 7.8 mi
Mydin Shopping Centre 13.6 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 45
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Smoke detector
  • Lift access
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
Show 5 more facilities & services
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ROOM WITHOUT WINDOWTWIN • ROOM WITHOUT WINDOWTWN.NW

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    TWIN ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM EXECUTIVE KING BEDFAMILY ROOM • EXECUTIVE KING BEDFAM.EJ-KG

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    FAMILY ROOM EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM EXECUTIVEFAMILY ROOM • EXECUTIVEFAM.EJ

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    FAMILY ROOM EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Hako Hotel Mount Austin

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hako Hotel Mount Austin

7.8
Very good
45 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Amenities
7.4 /10
20 reviews shown
8/10
Excellent
03 Apr 2025
Eames

First time staying here

Clean modern room at a good price. Nice soft comfortable bed, and clean.

Only cons was I could hear running footsteps above my room in the morning.
Partner
8/10
Excellent
15 Feb 2025
Joycie
Hotel with KTV entertainment
6/10
Pleasant
18 Aug 2024
Boon Yen
Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2.

Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs.

Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower.

Overall, a very basic hotel with minimum required conditions.

However, location is great with lots of dining options, massage services and entertainment options.
Business_and_leisure Friends
8/10
Excellent
23 Jul 2024
Matthias
Second time staying with them but a different room. Aircon is good
Leisure Partner
2/10
Poor
02 Jun 2024
Low

Terrible experience

The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building .
The music from below is so loud .. till very late nite .
Terrible experience
Friends_and_family Friends
6/10
Pleasant
25 May 2024
Matthias
The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
Leisure Partner
6/10
Pleasant
08 May 2024
SEH LENG HUANG SILONG
Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm.

Only can check in after 2pm, not 130pm or 150pm.

Noisy environment, if you are a light sleeper...

Lift access to room at any level can be access by anyone without the need for Hotel card access.
Leisure Family
6/10
Pleasant
09 Apr 2024
THIAM HOCK
Noisy
8/10
Excellent
28 Jan 2024
Verified traveler
There are ants crawling on the table.
First encounter with ants in hotel room
Friends_and_family Family
8/10
Excellent
05 Sep 2023
Johannes
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Leisure
6/10
Pleasant
20 Dec 2022
Verified traveler

Unlikely to return again, room in poor condition

Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
Partner
8/10
Excellent
10 Aug 2020
Jeffrey Bok
Overall it was a comfortable stay.
Business
8/10
Excellent
28 Jul 2020
Kin
Location is convenient. Staff friendly and hotel is cleanliness is good
Business Partner
8/10
Excellent
08 Jul 2020
James
It’s new hotel, nice design and clean, will stay again
Business Partner
8/10
Excellent
29 Jun 2020
Siew Hoon

Comfy Stay

Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Business
10/10
Exceptional
01 Mar 2020
Verified traveler

Mako hotel

The experience was amazing, brand new hotel in a good location
Friends_and_family Friends
8/10
Excellent
08 Feb 2020
Verified traveler
The hotel design is great and very comfortable but the club at the back is noisy
Business Friends
8/10
Excellent
25 Jan 2020
Verified traveler

Will be back

Housekeeping did not came in after our 1st night.
Location was good but difficult to find parking lot.
Partner
8/10
Excellent
12 Jan 2020
Cass
Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Friends_and_family Friends
10/10
Exceptional
05 Jan 2020
Verified traveler
Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.
Leisure Partner

Location & surroundings

Hako Hotel Mount Austin
17 02 17 03 17 04 Jalan Austin Height 8 3, Johor Bahru, Malaysia

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Hako Hotel Mount Austin

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