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Austin Paradise Mount Austin

Malacca Johor and South · Malaysia

No 85 & 87 Jln Mutiara Emas 1019 Taman Mount AustiView location

6.8/10Good36 Reviews
Cleanliness7.0/107.0
Service6.8/106.8
Comfort7.0/107.0
Condition6.8/106.8
Neighborhood6.6/106.6
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Austin Paradise Mount Austin

Ideally located in the prime touristic area of Tebrau, Hotel Austin Paradise promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

To be found at the hotel are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage. Television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, air conditioning can be found in selected guestrooms. The hotel offers various recreational opportunities.

Convenience and comfort makes Hotel Austin Paradise the perfect choice for your stay in Johor Bahru.

Read more about this hotelShow less

When you stay at Hotel Austin Paradise - Mount Austin in Johor Bahru, you'll be near the airport, within a 15-minute drive of Johor Bahru City Square and AEON Tebrau City.

This hotel is 7 mi (11.2 km) from KSL City Mall and 10.8 mi (17.3 km) from Paradigm Mall Johor Bahru. Make yourself at home in one of the 49 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: MYR 50.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Malay

    English

Nearby attractions

Sunway College Johor Bahru 1 km / 0.6 mi
Austin Heights Water & Adventure Park 1.4 km / 0.9 mi
Hospital Sultan Ismail 1.5 km / 0.9 mi
AEON Tebrau City 1.8 km / 1.1 mi
Toppen Shopping Centre 1.9 km / 1.2 mi
Austin Hills Country Club 2.9 km / 1.8 mi
Permas Jaya Mini Stadium 9.4 km / 5.8 mi
Mid Valley Exhibition Centre 9.4 km / 5.9 mi
Tiram Indoor Water Park 10.9 km / 6.8 mi
Tan Sri Hassan Yunus Stadium 10.9 km / 6.8 mi
KSL City Mall 11.2 km / 7 mi
Holiday Plaza 11.3 km / 7 mi
Plaza Pelangi 11.7 km / 7.3 mi
La Stella Water Theme Park 12.2 km / 7.6 mi
Komtar JBCC 13.5 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Year of most recent renovation: 2011
  • Number of floors (main building): 3
  • Single rooms: 2
  • Double rooms: 25
  • Family rooms: 2
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Golf course
Show 19 more facilities & services
  • Entertainment Area
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Luggage roomExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVEROO.DX-EJ

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    Room DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE SUPERIORRoom • EXECUTIVE SUPERIORROO.EJ-SU

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    Room EXECUTIVE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ROOM WITHOUT WINDOWRoom • ROOM WITHOUT WINDOWROO.NW

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    Room ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    Room DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Austin Paradise Mount Austin

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Austin Paradise Mount Austin

6.8
Good
36 Reviews
Cleanliness
7.0 /10
Service
6.8 /10
Comfort
7.0 /10
Condition
6.8 /10
Neighborhood
6.6 /10
Amenities
7.6 /10
20 reviews shown
6/10
Pleasant
22 Dec 2024
Cristine
Place a bit rundown . There is a musty smell in the premises.
Leisure Family
4/10
Poor
11 Oct 2019
Verified traveler
Unable to shower due to doing repairing at night time and didn’t provide any notification for us .
I feel very disappointed when I first time stay at this hotel .
4/10
Poor
13 Sep 2019
Chan

A simple hotel. Don't expect much

Bedsheets were dirty and torn.
Family
6/10
Pleasant
09 Aug 2019
Sharon

The suite that was not

The bed was made and the room is clean. Bedsheet has stained and the water pressure was low. The two soap dispenser was not labelled so could not tell which is body foam and shampoo. The suite was not a suite.
Partner
6/10
Pleasant
26 Jun 2019
Verified traveler
The staff attitude is very bad...hope will.have some improve for next visit....tq
Business Partner
8/10
Excellent
22 Jun 2019
Belinda
Clean.
Partner
8/10
Excellent
26 May 2019
Verified traveler
Basic necessities provided, clean bedding and wi-fi connection is strong. Room sound-proofing weren't the best and 1 light was spoil but it was an decent, simple hotel for a night.
Leisure Partner
8/10
Excellent
07 Apr 2019
Wong
Friendly staff, good security because at night have security outside the hotel.
Leisure Self
10/10
Exceptional
09 Dec 2018
Norharyani

A nice small hotel

Have stayed here many times.They also have a very nice suite with private jacuzzi for about $100 which my son enjoyed😀 .And its very nearby jusco tebrau.Alot of food n shops n pubs walking distance😊
Friends
8/10
Excellent
03 Nov 2018
Jackson

Keep it easy and convienience

Normal room , just book hotel for my convienience to contact my friend nearby
Friends
8/10
Excellent
01 Nov 2018
Jackson

Relax and convienience meet friends

just for rest only
Friends
2/10
Poor
08 Aug 2018
Nor Shakila

Not conciderate at all

I check out late by one minute and they charged me. I’ve supposed to check out by 1pm but I was a little late by 1.01pm and they overcharged me. Come on guys, be a little considerate, I was in a rush that time, and it’s only one minute.
6/10
Pleasant
02 Jan 2018
Verified traveler

Good Location

Convenient location at many nice eateries
Family
6/10
Pleasant
01 Jan 2018
Chun Hong

Not bad, will stay here again!

The shower water strength was strong. There are 24-hour eateries around the hotel vicinity. The quoted room price is considered okay for the condition of the room.
Family
4/10
Poor
18 Oct 2017
Gong Chyi
Air con is no good.
8/10
Excellent
14 Jun 2017
Dinesh

Recommended Hotel

Everything is ok. Just that the staff need to smile more
2/10
Poor
09 Apr 2017
Shawn

Hotel does not allow to checking after 12midnight.

I was super angry with the staff who does not allow me to check in even I told them I fully paid the room..
6/10
Pleasant
05 Jan 2017
Masanori

Clean rooms

Not bad place for the price but if get room near the back alley able to hear disco music from the club 3 shops away
2/10
Poor
04 Jan 2017
TZE CHI

Disgusting hotel

Horrible. Room cleaness was awful. Bed sheet and pillow with stains. Tower dirty (black) and smells horrible like never wash before worse than my bathroom mat. One Service counter Malay girl was very rude not even care to direct us where the lift was. Car parked outside the premise got parking ticket also which they didn't mentioned that we need to put car park ticket during checkin. Worse of the worse hotel I ever stayed.
Partner
6/10
Pleasant
22 Dec 2016
Yew

Hotel need to improve cleaning bed

Bed not so clean but can accept, receptionist ask me to email voucher to them, I have no idea what to email...I keep ask the receptionist then I only know, she want me to email the hotel.com send me the confirmation booking email, want me to forward email to her...

Location & surroundings

Austin Paradise Mount Austin
No 85 & 87 Jln Mutiara Emas 1019 Taman Mount Austi, Johor Bahru, Malaysia

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Austin Paradise Mount Austin

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