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Ocean Palace All Inclusive Premium

Natal · Brazil

Via Costeira, Km 11 Ponta NegraView location

8.8/10Excellent402 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location9.4/109.4
Neighborhood9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ocean Palace All Inclusive Premium

This hotel is located in a beautiful area of Natal, only 500 m from Ponta Negra Beach. The hotel has a terrace which offers views of the Morro do Careca. The fully air-conditioned hotel features modern architecture and is ideal for those travelling for pleasure or business.

The hotel offers guests the choice of staying in either rooms or bungalows. Facilities include: 24-hour reception, a restaurant, a bar, Internet access (fees apply), a hairdresser's and room service (fees apply). There is also a conference room with personal customer service.

All rooms are very comfortable and offer sea views. Rooms include: an en suite bathroom with hairdryer, air conditioning, cable TV, direct dial telephone, a minibar, a safe and a terrace.

The hotel offers an Aquatic Park which features both adult and child swimming pools and has views of Ponta Negra beach. There is also a gym.

Read more about this hotelShow less

With a stay at Ocean Palace All Inclusive Premium in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This all-inclusive resort is 2.8 mi (4.5 km) from Natal Convention Center and 3.2 mi (5.2 km) from Craft Fair of Ponta Negra.

Make yourself at home in one of the 315 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Self parking fee: BRL 30.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    Spanish

Nearby attractions

Dunes Park 0.1 km / 0.1 mi
Natal Convention Center 0.7 km / 0.5 mi
Praia Shopping 1.2 km / 0.7 mi
Craft Fair of Ponta Negra 1.3 km / 0.8 mi
Artesanato Potiguar Shops 1.4 km / 0.9 mi
Dunnas Shopping Mall 1.5 km / 0.9 mi
Artesanato Villarte Shops 1.6 km / 1 mi
Artesanato Shopping Mall 1.7 km / 1.1 mi
Seaway Shopping Mall 2.4 km / 1.5 mi
Neópolis Shopping Mall 2.7 km / 1.7 mi
Morro do Careca 2.9 km / 1.8 mi
Ponta Negra Beach 3.3 km / 2 mi
Frasqueirao Stadium 3.5 km / 2.2 mi
Cidade Jardim Shopping Mall 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Number of floors (main building): 6
  • Number of floors (annexe): 6
  • Single rooms: 315
  • Double rooms: 315
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
Show 71 more facilities & services
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Restaurant: 4
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 14
  • Children’s swimming area: 1
  • Sun loungers
  • ParasolsExtra charge
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • Aqua fit
  • Table tennis
  • Fitness
  • Cycling / mountain biking
  • Handball
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH JACUZZIRoom • DELUXE WITH JACUZZIROO.DX-JA

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    Room DELUXE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW SEA VIEWBUNGALOW • SEA VIEW • 27 m²BUN.VM
    BUNGALOW SEA VIEWPhoto unavailable20 photos

    Ocean Palace All Inclusive Premium

    BUNGALOW SEA VIEW

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Room type
    BUNGALOW
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.VM

    Room amenities

    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Safe
    • Balcony
    • 220V power supply
    • Cable TV
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE SEA VIEWAPARTMENT • DELUXE SEA VIEWAPT.DX-VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    APARTMENT DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW LUXURYBUNGALOW • LUXURYBUN.LX

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    BUNGALOW LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE SEA VIEWSUITE • EXECUTIVE SEA VIEWSUI.EJ-VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    SUITE EXECUTIVE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURYAPARTMENT • LUXURY • 1 Bedroom • 20 m²APT.LX
    APARTMENT LUXURYPhoto unavailable1 photo

    Ocean Palace All Inclusive Premium

    APARTMENT LUXURY

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LX

    Room amenities

    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Safe
    • Balcony
    • 220V power supply
    • Cable TV
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM SUPERIORDOUBLE • PREMIUM SUPERIORDBL.PI-SU

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    DOUBLE PREMIUM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW ONE BEDROOM WITH VIEWSBUNGALOW • ONE BEDROOM WITH VIEWSBUN.B1-WV

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    BUNGALOW ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH JACUZZI WITH VIEWSJUNIOR SUITE • WITH JACUZZI WITH VIEWSJSU.JA-WV

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    JUNIOR SUITE WITH JACUZZI WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH JACUZZI WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JA-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SEA VIEWRoom • SUPERIOR SEA VIEWROO.SU-VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    Room SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD-1

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW SEA VIEWBUNGALOW • SEA VIEWBUN.VM-1

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    BUNGALOW SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.VM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURY SEA VIEWRoom • LUXURY SEA VIEWROO.LX-VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    Room LUXURY SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW DELUXE SEA VIEWBUNGALOW • DELUXE SEA VIEWBUN.DX-VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    BUNGALOW DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LUXURY SEA VIEWFAMILY ROOM • LUXURY SEA VIEWFAM.LX-VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    FAMILY ROOM LUXURY SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LUXURY SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.LX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR WITH VIEWSFAMILY ROOM • SUPERIOR WITH VIEWSFAM.SU-WV

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    FAMILY ROOM SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-WV

    Limited room details from hotel

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  • Room LUXURYRoom • LUXURYROO.LX

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    Room LUXURY

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

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  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

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    SUITE WITH DOUBLE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

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  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 20 m²SUI.6S
    SUITE PresidentialPhoto unavailable1 photo

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    SUITE Presidential

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Facilities with extra charge

    • Wi-fi

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  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

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    JUNIOR SUITE STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

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  • APARTMENT PREMIUMAPARTMENT • PREMIUMAPT.PI

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    APARTMENT PREMIUM

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PI

    Limited room details from hotel

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  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

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    DOUBLE PREMIUM

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

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  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

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    Room DELUXE SEA VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

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  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

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    APARTMENT STANDARD

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

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  • Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU

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    Room DELUXE SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-SU

    Limited room details from hotel

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  • Room DELUXERoom • DELUXEROO.DX

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    Room DELUXE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

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  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

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    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

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  • SUITE DELUXESUITE • DELUXESUI.DX

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    Ocean Palace All Inclusive Premium

    SUITE DELUXE

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

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  • FAMILY ROOM DELUXE SEA VIEWFAMILY ROOM • DELUXE SEA VIEWFAM.DX-VM

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    FAMILY ROOM DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-VM

    Limited room details from hotel

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  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

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    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

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  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU-1

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    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-1

    Limited room details from hotel

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  • Room INNERRoom • INNERROO.IN

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    Room INNER

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

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  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

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    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

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  • APARTMENT LUXURYAPARTMENT • LUXURYAPT.LX-2

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    APARTMENT LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LX-2

    Limited room details from hotel

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  • SUITE LUXURY SEA VIEWSUITE • LUXURY SEA VIEWSUI.LX-VM

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    SUITE LUXURY SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX-VM

    Limited room details from hotel

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  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

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    DOUBLE SUPERIOR

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

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  • FAMILY ROOM DELUXE OCEAN FRONTFAMILY ROOM • DELUXE OCEAN FRONTFAM.DX-OF

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    FAMILY ROOM DELUXE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-OF

    Limited room details from hotel

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  • BUNGALOW DELUXE WITH JACUZZIBUNGALOW • DELUXE WITH JACUZZIBUN.DX-JA

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    BUNGALOW DELUXE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.DX-JA

    Limited room details from hotel

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  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

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    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

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  • FAMILY ROOM DELUXE WITH JACUZZIFAMILY ROOM • DELUXE WITH JACUZZIFAM.DX-JA

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    FAMILY ROOM DELUXE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-JA

    Limited room details from hotel

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  • SUITE DELUXE OCEAN VIEWSUITE • DELUXE OCEAN VIEWSUI.DX-OV

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    SUITE DELUXE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-OV

    Limited room details from hotel

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  • BUNGALOW STANDARDBUNGALOW • STANDARDBUN.ST-1

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    BUNGALOW STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.ST-1

    Limited room details from hotel

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  • TWIN DELUXE SEA VIEWTWIN • DELUXE SEA VIEWTWN.DX-VM

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    TWIN DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VM

    Limited room details from hotel

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  • BUNGALOW DELUXE SUPERIORBUNGALOW • DELUXE SUPERIORBUN.DX-SU

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    BUNGALOW DELUXE SUPERIOR

    Room photos

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    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.DX-SU

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  • Room DELUXE OCEAN FRONTRoom • DELUXE OCEAN FRONTROO.DX-OF

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    Room DELUXE OCEAN FRONT

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-OF

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  • APARTMENT SUPERIORAPARTMENT • SUPERIOR • 1 Bedroom • 20 m²APT.SU
    APARTMENT SUPERIORPhoto unavailable1 photo

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    APARTMENT SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Room amenities

    • Telephone in the bathroom
    • Cable TV
    • 220V power supply
    • Balcony
    • Safe
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNER-SUPERIORRoom • INNER-SUPERIORROO.IN-SU

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    Room INNER-SUPERIOR

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER-SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN-SU

    Limited room details from hotel

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  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

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    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

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  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 20 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable1 photo

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    JUNIOR SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

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    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

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  • TWIN LUXURY SEA VIEWTWIN • LUXURY SEA VIEWTWN.LX-VM

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    TWIN LUXURY SEA VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX-VM

    Limited room details from hotel

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  • TWIN STANDARDTWIN • STANDARDTWN.ST

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    TWIN STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

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  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

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    SUITE STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

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  • JUNIOR SUITE PREMIUMJUNIOR SUITE • PREMIUMJSU.PI

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    JUNIOR SUITE PREMIUM

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PI

    Limited room details from hotel

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  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

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    Ocean Palace All Inclusive Premium

    TRIPLE STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

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  • BUNGALOW LUXURY SEA VIEWBUNGALOW • LUXURY SEA VIEWBUN.LX-VM

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    BUNGALOW LUXURY SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    LUXURY SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.LX-VM

    Limited room details from hotel

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  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

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    Room RUN OF HOUSE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

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  • BUNGALOW DELUXEBUNGALOW • DELUXEBUN.DX-1

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    Ocean Palace All Inclusive Premium

    BUNGALOW DELUXE

    Room photos

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    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 20 m²SUI.ST
    SUITE STANDARDPhoto unavailable1 photo

    Ocean Palace All Inclusive Premium

    SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH JACUZZIJUNIOR SUITE • WITH JACUZZIJSU.JA

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    JUNIOR SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Ocean Palace All Inclusive Premium

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ocean Palace All Inclusive Premium

8.8
Excellent
402 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
08 Jul 2026
JEFFREY
We had a three o'clock check in.We got there at eleven o'clock.They told us to sit down and wait.We checked in online from our phone.Then, we went to see a person who told us that at three o'clock, we have to line up somewhere.They didn't speak english.So there was a little problem at three o'clock.It was like a long line at TSA.Fifty people waiting on one line to get envelope.That tells you what room you're in,I don't know why they could not have given us our room # , so we didn't have to wait on a long line. That gave us a negative feeling all day. Food was excellent,,service at pool was great, the photos makes the pools look so much larger than they are but still the adult pool was great with a swim up bar and staff when saw us with a half empty beer always got us another one. Would i stay there again. Yes but check on WAS THE WORST.. Next time I will arrive at 3:15 when the lines end.Also they do need more night time activities to do ,,,
Partner
8/10
Excellent
26 Jul 2025
Purva
A Dream Getaway at Ocean Palace Resort!

I can't say enough amazing things about our stay at Ocean Palace Resort in Natal! From the moment we arrived, we were welcomed with warm hospitality and breathtaking views of the ocean. The location is simply unbeatable—right on the stunning Via Costeira with direct access to the beach and minutes from Ponta Negra.

The resort itself is gorgeous, with beautifully maintained pools, lush tropical landscaping, and plenty of space to relax. Our room was spacious, spotless, and had an incredible view of the ocean—waking up to that sunrise every morning was pure magic.

What really stood out was the service. Every staff member we interacted with was kind, professional, and went above and beyond to make our stay perfect. The food was also exceptional, with a wide variety of delicious local and international dishes served fresh every day.

One of the highlights of our trip was getting our photos taken with Viva Photos—they were incredible! The team was professional, creative, and made the whole experience fun and memorable. The photos turned out absolutely beautiful and are now some of our favorite keepsakes from the trip.

Whether you're looking to unwind by the pool, indulge in the spa, or explore the vibrant culture of Natal, Ocean Palace is the perfect base. This place exceeded all expectations—we’ll definitely be coming back!

Highly recommend to anyone looking for a luxurious, relaxing, and unforgettable escape in Brazil!
Leisure Family
2/10
Poor
16 Jan 2025
Amjad
Terrible service.
Leisure Partner
6/10
Pleasant
05 Nov 2019
Verified traveler
Quarto antigo. Ar condicionado não esfriava o quarto. Comida servida MUITO ruim. Destaques positivos são atendimento e serviço do bar. O resto não espere um padrão 5 estrelas que não é.
Friends_and_family Family
10/10
Exceptional
22 Aug 2019
Verified traveler
Staff was very attentive and polite. The property itself is beautiful. Right on the beach with amazing views. Everything is close enough for a Uber ride. Will definitely visit this place again and again...👍👍
Friends_and_family Partner
8/10
Excellent
10 Aug 2019
Verified traveler
Resort is close to everything and right on the beach. The pools are great and easy transition when the tide comes in. Beautiful views of sunrises.
Friends_and_family Family_with_children
8/10
Excellent
08 Jul 2019
Verified traveler
Ocean Palace Beach Resort & Bungalows is situated in a beautiful location, with lovely views over Ponta Negra.

The staff were all extremely helpful and friendly
Business_and_leisure Self
10/10
Exceptional
28 May 2019
Verified traveler
The whole view swing seafood place is fantastic
Next time I will not answer so LONG SURVEY
8/10
Excellent
27 Apr 2019
Verified traveler
Everything was ok but at the hotel so few people speak in English! It’s a problem because also when you are at restaurant waiters don’t speak English. The facility are ok . The hotel has a good beach and good piscinas!
Leisure Family
10/10
Exceptional
24 Feb 2019
Verified traveler
Had a very nice stay. I only wish the pools were open later.
Leisure Self
8/10
Excellent
05 Nov 2018
Angela
Good stop over spot - Hotel’s a bit aged so I wouldn’t stay there for long. The buggy tours are amazing so worth doing if you are there.
Friends
8/10
Excellent
13 Jul 2016
Verified traveler

Great hotel on a windy beach with fantasticservice

Great hotel being battered by the constant wind. They work hard to keep it looking good. Staff great. Breakfast chaos and noisy.wifi patchy and slow in rooms.
Family
2/10
Poor
29 Jun 2014
KM

Avoid

No wifi, massive amounts of black mold throughout the hotel, and the rooms are quite outdated.
2/10
Poor
17 Jul 2026
Caio
Checking e checkout pessimos, pior de todos os resorts que já fui, regras nem um pouco maleável com os hóspedes.
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Luciana
Hotel muito bom, praia excelente, equipe muito prestativa e boas bebidas. Achamos a alimentação um pouco simples, e por ser all inclusive as vezes não tínhamos muitas opções fora o jantar principalmente, por essa razão achamos um pouco fraco perto de vários que já nos hospedamos.. Os petiscos na sua grande maioria eram frituras, e isso foi ruim para minha família que tem uma alimentação mais balanciada. No mais, gostamos de tudo.
Friends_and_family Family
8/10
Excellent
25 Jun 2026
GABRIEL
O hotel em si é maravilhoso, no entanto, os horários relativos a alguns bares e ao local dos jogos fecha muito cedo
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Rodrigo
Funcionários prestativos, ótimo comida e ótimo custo benefício.
Partner
4/10
Poor
13 May 2026
Paulo R
Check in caótico, falta de informações, e quando recebidas, desencontradas. Quarto necessitando de pintura e modernização. Cardápio e atendimento nos restaurantes sofríveis (qualidade das comidas e das atenção dos garçons muito baixas). Há necessidade de funcionários dedicados à recepção dos hospedes na chegada, orientando onde ir, onde estacionar o carro, onde deixar a bagagem ( simplesmente falaram para deixar em qualquer lugar na recepção, não indicaram onde estacionar o carro, informaram que receberia um WhatsApp quando o quarto estivesse pronto as 15:00, e não houve mensagem e depois as 15:30 disseram que precisaria entrar numa fila para se ter informação sobre o quarto e o mesmo já estava liberado/ as refeições são servidas com baixa qualidade ( tipo batelada) , a experiência do jantar japonês foi péssima com carne servida fora do ponto solicitado / as qualidades dos vinhos são muito negativas)/ as paredes do quarto estão sujas e carecem de pintura, bem como o banheiro. Além disso, há excesso de formigas no quarto
Friends_and_family Family
10/10
Exceptional
04 May 2026
Alexandre
Excelente resort all inclusive na beira da praia
Alimentacao variada e de qualidade
Staff atenciosos e prestativos
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Patricia
Experiência incrível foram poucos dias nao deu para usufruir todas as Experiências mas voltarei com certeza
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Wilson Donizeti
Local agradavel
8/10
Excellent
15 Apr 2026
CARLOS HENRIQUE
Piscinas bem agradáveis , porém , precisa aumentar o número de garçons para servir .
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Wania
Equipe de funcionários muito atenciosa, ótima limpeza não só do quarto mas todo o resort . Ótima variedade de refeições, café da manhã, almoço e jantares temáticos
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Fabio
Tudo perfeito! Só não gostamos do checkin pq foi extremamente demorado
Partner
10/10
Exceptional
12 Mar 2026
Noemi B A
Funcionarios atenciosos. Destaque para restaurante italiano e a nutricionista que atendeu nosso pedido para diminuir o sal. Muito espaço nas piscinas e bares.
10/10
Exceptional
03 Mar 2026
HARRISON
Muito bom para crianças, bebidas muito boas e geladas e sem contar que o buffet é maravilhoso.
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Maria
Quartos limpos impecáveis, equipe comprometida em nos deixar o mais a vontade possível! A variedade do cardápio não deixou a desejar e detalhe que não posso deixar de falar, os drinks perfeitos e cervejas geladinha. Nota mil pra esse hotel
Friends_and_family Family
8/10
Excellent
20 Jan 2026
Larissa
Quarto limpo, vista
10/10
Exceptional
23 Nov 2025
Vicente de Paula
Todas as opções
Partner
6/10
Pleasant
22 Nov 2025
Raldiney
As áreas externas do resort são boas, ótimas piscinas e bares para todo lado. As opções de comidas não são tão amplas quanto em outros resorts que já ficamos, mas são aceitáveis. Já as bebidas tem bastante variedades. A praia na frente não é própria para banho pois o mar é muito agitado e os guarda-vidas não indicam entrar na água se a maré não estiver baixa. O que realmente desagradou foi o banheiro com cheiro de barata (matamos uma andando pelo chão rs). No último dia solicitei para repor água no frigobar umas 20:00h e depois de 1 hora e meia sem retorno acabei descendo até o saguão para pegar. O funcionário nos acordou por volta das 22:30h com as águas. Um outro fato isolado que ocorreu nesse dia foi que um hospede bebeu demais e acordou todo o andar de madrugada \"berrando\" pelos corredores rsrs. Enfim, pelo valor cobrado (cerca de R$1.800,00/dia) achamos que a experiência em geral poderia ter sido melhor. Já ficamos em resorts com diária até mais barata e tivemos uma experiência melhor.
Partner
10/10
Exceptional
14 Nov 2025
Alex
Equipe de garçons muito gentis e cuidadosos. ALL inclusive de verdade com produtos das melhores qualidades. Cada jantar temático melhor que o outro, fora o buffet e suas variedades.Estrutura ótima, já queremos voltar.
10/10
Exceptional
12 Nov 2025
Claudio
Quarto e atendimento são excelentes.
Partner
10/10
Exceptional
11 Nov 2025
Djavan
Muito bom tudo sempre limpo e diversão garantida
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Vitor Emmanoel
Quando receberei meus pontos livelo?
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Rogerio
Bem organizado e limpo ,espaçoso
Partner
10/10
Exceptional
06 Nov 2025
Roberto
Uma unica situação que não achei normal foi cobrar estacionamento dos hospedes. Por sinal uma taxa bem acima de mercado.
Friends_and_family Family
6/10
Pleasant
19 Oct 2025
Daniel Tadeu

Bom Hotel, porém Premium só no nome (e no preço)

O hotel é bom, mas não é premium, Não se engane por opinião de youtubers.

Pontos Positivos:
- Funcionários simpáticos, treinados e amáveis.
- Área de piscinas espetacular. Muitas opções, interligadas entre si, com bar molhado, cascatas, etc...
- Serviços para crianças muito bem estruturado, com ótima área de brinquedos e monitores.
- Praia boa e com boa estrutura.
- Café da tarde (este sim Premium).

Pontos Negativos:
- A comida não é muito boa e variada. O restaurante central é Ok, mas não cumpre o propósito de resort premium.
- As bebidas são disponibilizadas em locais específicos, dificultando pegá-las. Em resorts premium, freezers, chopeiras, bares etc ficam espalhados por toda parte para pegar bebidas à vontade. As bebidas, em si, são boas.
- Suco natural, somente de laranja, no bar principal, no café da manhã e almoço (quando não acabam as laranjas). Em resort premium, o suco natural é variado e disponível 24hrs.
- Água de côco natural, somente na praia. E normalmente acabam às 10 hrs da manhã, sem reposição. Se quiser água de côco na piscina, vá até a praia buscar ou beba água artificial.
- Petiscos na beira da piscina fritos em óleo velho e difíceis de pegar. Filas enormes para servir um pratinho. Em resort premium, não é assim.
- Xampu etc do quarto são aqueles bisnagões presos na parede igual ao do Ibis (Premium?)
- Quarto com problemas: reboco soltando, tomadas não funcionando do lado da cama, aspecto antigo. Além disso, encontramos uma baratinha.
Friends_and_family Family
10/10
Exceptional
29 May 2025
JOAO
Incrível
Partner
10/10
Exceptional
13 Jan 2025
Vinicius

Conforto, praticidade e descanso

Sensacional! Tudo próximo, piscinas, praia, restaurante, academia e quarto. Área de lazer completa, com várias opções de piscinas, incluindo piscinas aquecidas. Faixa de areia da praia bem larga e plana. Sauna, jaccuzi e spa completam o leque de opções para relaxar. Comida sempre disponível. Adorei o chá da tarde! Proximidade com a cidade ajuda muito, como acesso à farmácias e lojas.
Friends_and_family Family
10/10
Exceptional
05 Jan 2025
RUBENS

elogio

Uma baita experiencia... foi uma semana incrivel. minha familia gostou muito também.
comidas muito boas, pizza, lanches, bebidas tudo muito bom. nota 10
Friends_and_family Family
10/10
Exceptional
20 Dec 2024
JANSILEIA

ESSE VALE A PENA

Simplesmente o resort é maravilhoso, espetacular mesmo! Superou muito as nossas expectativas.
Partner
2/10
Poor
13 Dec 2024
Thais

Não recomendo!

O hotel é horrível! Deve ter sido bom há 50 anos atrás. Qualidade da comida péssima, me senti em um bandejão de faculdade. Piscina suja.
Friends_and_family Friends
8/10
Excellent
23 Nov 2024
Daniel

Mto bom, volto e recomendo!!!

De início vale agradecer a funcionária que fez meu check in. Ela me ofereceu um up grade de quarto (pois o meu nao tinha vista para o mar), mas eu recusei. Ao final comentei que era niver da minha esposa e perguntei se conseguiria no hotel uma mini torta para ela; a funcionaria me explicou que era possível mas que o pedido precisaria ser com antecedência de dois dias. Bem, nao deu com a torta, mas suponho que esse tenha sido p motivo pra funcionária me dar um up grade sem custos pra um dos melhores quartos do hotel, um bangalô de frente pro mar. Só tenho a agredecer.
Fora isso o hotel é oq os outros comentários ja falaram, as bebidas de primeira qualidade, tem Heneinken, Corona, Stela....espumante, os drinks são ótimos e a comida tbm. Tem comida o dia inteiro, petiscos pra área da piscina, lanche da tarde com uma pizza mto boa e hamburguer além do jantar no restaurante \"comum\" que estava sempre mto boa e com varias opcoes! Carne era picanha! Inclusive preferi a comida desse restaurante que a do italiano. Por fim a única coisa que achei ruim. Eu suspeito que a culpa era da lua cheia, mas o mar em frente ao hotel (onde já há o alargamento da areia, que é uma obra que estao fazendo em ponta negra) estava mto mexido e mto ruim de entrar, e olha que eu curto mar agitado. Pra criança e idoso nao é bom (ou não era nos dias que estava lá). Infelizmente queria ter aproveitado mais a praia.
Partner
8/10
Excellent
23 Oct 2024
Austro

Decepcionado

Razoável. Há muito esse hotel necessita de profundos serviços de recuperação e melhorias das suas instalações e estruturas. Há muito que melhorar nesse quesito.
Salva-se pela boa comida que oferece e o bom atendimento do seu staff.
Friends_and_family Family
10/10
Exceptional
14 Oct 2024
Vinicius

Muito bom

Muito boa
Partner
8/10
Excellent
14 Oct 2024
Vinicius

gostei

dentro do esperado
Partner
8/10
Excellent
12 Oct 2024
SOLANGE DE FATIMA SALICIO
Excelente estadia, gostei muito mas o melhor foi as pizzas com uma massa finíssima,muito boa.
Friends_and_family Friends
8/10
Excellent
11 Oct 2024
Carlos E dos

Ja esteve melhor

Minha 3 vez neste hotel , notei uma decadência em gerenciamente conservação alimentação e limpeza, ainda esta razoável mas se continuar este mesmo tipo de GERÊNCIA não volto mais.
Friends_and_family Family
10/10
Exceptional
30 Sep 2024
MICHEL

Excelente

Hotel Resort All Incluse de excelente qualidade, muito bem equipado com diversas áreas de entretenimento. Funcionários muito cordiais, parabéns!
Friends_and_family Friends
8/10
Excellent
14 Sep 2024
Ayrton F

Bom resort

Boa experiência.
Partner
10/10
Exceptional
11 Sep 2024
SUZIMEIRE
Ótimo resort!!! Recomendo.
Friends_and_family Friends
8/10
Excellent
09 Sep 2024
Antonia
Atendimento ótimo, o hotel em si é lindo. Senti falta apenas de mais atividades para os adultos.
Partner
10/10
Exceptional
22 Aug 2024
Thiago

Excelente

Excelente
Partner
10/10
Exceptional
21 Jul 2024
Fabio

Melhor hotel

Incrível
Friends_and_family Family
10/10
Exceptional
20 Jul 2024
ADRIANO
Foi ótima mas a praia não é possível tomar banho de mar muito agitada e pouca areia
Friends_and_family Family
10/10
Exceptional
23 Jun 2024
Bartolomeu
Fantástico. Funcionários atenciosos, comida boa.
Friends_and_family Family
10/10
Exceptional
24 May 2024
ALEXANDRE

Maravilha. Premium de verdade.

Excelente Atendimento desde o check in, funcionários simpáticos, solícitos, estrutura bastante completa, tudo novo, moderno, conservado. Bebidas e comidas da melhor qualidade. Piscina aquecida, garçom atendendo nas mesas, restaurantes temáticos, funcionamento realmente 24h com comidas e bebidas, são diferenciais comparados aos outros All Inclusive Premium.
Partner
6/10
Pleasant
04 Apr 2024
Raquel
Nao foi o que eu esperava de um hotel 5 estrelas teve coisas que deixaram a desejar mas no geral foi bom. Porém não pretendo retornar!
Friends_and_family Family
10/10
Exceptional
04 Mar 2024
Aline
Excelente estadia.
Quero parabenizar os funcionários Nora e Jaqueline ( american bar) pelo excelente atendimento.
Bastante opções de alimentação.
Programação de entretenimento para todas as idades.
Partner
10/10
Exceptional
02 Feb 2024
Caio Cesar
Perfeito!! Amo esse hotel
Leisure Friends
10/10
Exceptional
30 Jan 2024
Caio Cesar
Ocean é perfeito!
Leisure Friends
10/10
Exceptional
29 Jan 2024
Flamarion
Excelente custos benefícios
Partner
6/10
Pleasant
16 Jan 2024
Teresa C P

Agradável

Voltei ao Ocean Palace, pela experiência anterior, , final de pandemia , quando o hotel estava perfeito. Após alguns anos, sinais de má conservação, atendimento no check in extremamente demorado e pratos de restaurante do café da manhã mal lavados ( percebia que ainda estavam quentes das lavadoras, mas com resíduos de alimentos agarrados )
Partner
10/10
Exceptional
30 Oct 2023
Marcio

Excelente

Excelente estadia, muito conforto, muita comida, atendimento excepcional, com certeza vamos voltar.
Friends_and_family Family
10/10
Exceptional
21 Oct 2023
MARIA

fantástico

Fantástico em tudo
Partner
10/10
Exceptional
07 Oct 2023
Simone

Hotel maravilhoso!

Excelente!
Friends_and_family Family
10/10
Exceptional
20 Sep 2023
Maria Palmira

Excelente!

Hotel espetacular!
Friends_and_family Family
10/10
Exceptional
20 Sep 2023
MARCOS VERAS
Tudo perfeito.
Friends_and_family Family
8/10
Excellent
14 Sep 2023
Cezar Augusto
O hotel está precisando de reforma em algumas alas e espaço social. O buffet poderia ser um pouco mais variado, existem all inclusive na mesma faixa de preço com alimentação muito melhor. Os petiscos da piscina, muito fraco. Na parte de bebidas está excelente, tanto na qualidade como na diversificação, pessoal dos bares simpáticos. Fique no bangalô, quarto novo, reformado, porém com vedações mau feitas, noites com ventos fortes o ar transpassa essas frestas causando ruído, que pra quem tem sono leve incomoda mto.
Friends_and_family Family
10/10
Exceptional
13 Sep 2023
Janine

Vale muito

Excelente!!
Partner
10/10
Exceptional
28 Aug 2023
Elisabete

Maravilhoso

Incrível!! Fomos muito recebidos por toda a equipe!! Todos os funcionários muito simpáticos e prestativos… todos trabalhando com muita vontade de agradar e facilitar a vida do hóspede!! O quarto é maravilhoso, confortável e grande!! A programação para crianças é muito legal… a noite teve banda na piscina todos os dias! Hotel excelente para viagem em grupo e com crianças!! Muita variedade de bebidas e lanches! Em relação a comida eh estilo bandejão e tem muitas opções! O hotel tem 3 restaurantes que funcionam a noite maravilhosos (um francês, um asiático e um italiano) e você pode reservar dependendo da quantidade de diárias! Estávamos em um grupo grande e todo mundo amou!!
Friends_and_family Friends
10/10
Exceptional
17 Jul 2023
SELMA

Maravilhoso!!!!

Foi incrível!!! Tudo perfeito, para a nossa surpresa tivemos um up grade de quarto com vista para o mar e que vista.
O lugar é lindo , comida e bebida, a vontade o tempo . Limpeza impecável!
Funcionários extremamente prestativos em especial o Murilo que serve na piscina , o tempo todo sorrindo e preocupado em nos servir , um grande querido !
As piscinas são deliciosas e a vista sem igual!
Amamos! Pretendemos voltar em breve !!!!
Friends_and_family Family
2/10
Poor
18 Jun 2023
Alvaro
La reserva no fue hecha por un error de expedia.
8/10
Excellent
18 May 2023
Vitória

Comidas e bebidas excelentes!! Bela localização.

Comidas e bebidas incríveis, atendimento também impecável, ótimo para relaxar.. Porém tivemos alguns problemas com o ar condicionado e a cama do nosso quarto, além disso estavam fazendo uma obra em frente a ala que ficamos e isso incomodava muito e perturbava o descanso. No geral adoramos o resort, apesar de antigo estava em ótimas condições e nos proporcionou uma semana ótima.
Partner
10/10
Exceptional
28 Mar 2023
Henrique

Ótima estadia em natal

Vou dar a nota máxima, mas tem coisas que precisam melhorar!
O atendimento eh ótimo, os shows dentro do hotel também, bebida maravilhosa!
Mas a estrutura eh antiga, o restaurante francês eh fraco, estrutura velha, estrutura na parte do restaurante Japones eh ruim, teria que ser mais iluminado! Hotel sem miséria e qualidade das comidas ótimas!
Tive problema no chekin pra variar, queixa de todos que estavam lá no dia, mas vale muito a pena, hotel muito bom
Friends_and_family Family
10/10
Exceptional
25 Dec 2022
Vitor Aurélio

Realmente 5 Estrelas

Lugar incrível!!! Me surpreendi, sobretudo, pela alimentação. Tive alguns entreveros em relação ao quarto, mas nada que atrapalhasse essa incrível estada!!! Parabéns!!!
Friends_and_family Family
10/10
Exceptional
18 Sep 2022
Eva Maria

Otima

Otimo
Friends_and_family Friends
10/10
Exceptional
18 Jul 2022
JOSE ANTONIO DE
Resort prima pelo bem-estar dos hóspedes. Tudo farto e com excelente atendimento.
Friends_and_family Family
10/10
Exceptional
10 Apr 2022
Verified traveler

Excelente!

Lugar lindo, hotel excelente, ótima limpeza e atendimento dos funcionários. Bebidas de ótima qualidade e à vontade, porções são passadas o dia todo, ilha de pizza, espetinhos, frutos do mar, restaurante francês maravilhoso, nota 10!
Partner
10/10
Exceptional
06 Apr 2022
Rafa

Muito Bom

Tudo incrível, comida, estrutura, colaboradores. Certeza que iremos voltar. De crítica construtiva, poderiam colocar várias opções de caldinhos nos petiscos da área da piscina, sentimos falta disso.
Friends_and_family Family
10/10
Exceptional
20 Mar 2022
Leonardo

Muito boa estadia

Foi muito bom a estadia, apenas achei que os atendentes de maneira geral deveriam ser melhor treinados no serviço de atendimento, como servir e explicar sobre vinhos, por exemplo. São pequenos detalhes que podem fazer toda a diferença, principalmente em um restaurante francês.
Partner
10/10
Exceptional
13 Feb 2022
Maria Rita

Incrível

A estadia no hotel foi fantástica, serviço dos garçons excelente, bebidas de altíssima qualidade, comida com variedade. A limpeza das piscinas e das instalações em geral é impecável. Tivemos um contratempo que foi imediatamente solucionado pelos gerentes Marcos e Marinalva, que por sinal, temos só elogios pela maneira carinhosa, atenciosa e resolutiva de ambos, em especial Marinalva que demonstrou ser uma profissional de altíssimo nível, totalmente preparada para o trato e demanda dos hóspedes. Recomendo o hotel.
Friends_and_family Family
6/10
Pleasant
05 Jan 2022
Andre

Reforma e Modernização da Estrutura toda

Este Resort precisa de uma reforma geral urgente , esteve neste hotel a 10 anos atrás e foi sensacional . E, infelizmente agora vejo que está bem abandonado no quesito manutenção , reforma e principalmente condições da estrutura .
Friends_and_family Friends
8/10
Excellent
03 Jan 2022
Fernando

Muito bom, mas pode melhorar.

No geral, foi muito bom. Um ponto onde pode melhorar é colocando um salva-vidas a mais em cada período, pois apenas um é insuficiente pela extensão de praia na frente do hotel e a quantidade de hóspedes que a utilizam. Também achei insuficiente o número de funcionários que atendem nas piscinas, as bebidas solicitadas demoram a chegar, isso quando os garçons não esquecem os pedidos.
Friends_and_family Family
10/10
Exceptional
30 Dec 2021
Andre

Otimo resort all inclusive em Natal

Excelente, funcionários atenciosos, estrututura muito boa. O mar em frente é muito bom. Conjunto de piscinas excelente. Sempre limpo e confortável.
Friends_and_family Family
8/10
Excellent
20 Nov 2021
Ewerton

Premium de baixíssima qualidade

De premium não tem nada!

Primeiro que todos os dias às piscinas estavam sujas. O café da manhã é todo dia a mesma coisa. Todas as refeições são assim. A noite existe uma pizzaria que produz apenas alguns tipos de sabores ( parece pizza de feira, aquelas brotinhos). Existe um restaurante central que todos os dias estavam super lotados e com ar condicionado desligado (muito calor e vários clientes reclamando). Entretenimento para adultos é lamentável. Resort Que da Mais sono que vontade de curtir. A noite, todos os dias, só tinham uma caixa de som e um dj que parecia fazer por obrigação, não animava nem ele mesmo. O hotel possui várias piscinas, mas atração musical durante k dia em apenas uma. Parece até piada. A praia em frente ao hotel não serve para banho. Os corredores fedem a Esgoto. Enfim, daria
Para pontuar muitas coisas além das quais já pontuei. Não recomendo!
Friends_and_family Family
10/10
Exceptional
10 Nov 2021
Maira

Encantador

Hotel excelente para família, quarto novíssimo, estrutura de lazer completa com destaque para as inúmeras piscinas. All inclusive com bebidas e comidas de primeira qualidade. Um dos pontos alto da estadia foi o jantar no restaurante francês, culinária e atendimento impecável. Voltaremos com certeza!
Friends_and_family Family
6/10
Pleasant
08 Nov 2021
Carlos Alberto

4 estrelas já é bom demais pra classificação

Quarto ótimo apesar da limpeza deixar a desejar ! Comida boa com fartura e bebidas de boa qualidade! Ponto negativo pra mim deixam comer em volta da piscina ! Faltam empregados pra recolher com eficiência o lixo produzido ! Na realidade falta supervisor pra inspecionar a limpeza dos quartos e das áreas comuns !
Partner
10/10
Exceptional
03 Nov 2021
Edna

Tem que voltar

Hotel incrível , comida e bebida maravilhosas . Pessoal do hotel muito genti
Friends_and_family Family
10/10
Exceptional
31 Oct 2021
Bruno

Excelente.

Atendimento muito bom, piscinas pra quem quer agito e quem quer tranquilidade. Qualidade das bebidas muito boa. Adoramos o restaurante francês e asiático. Único ponto a melhorar seria a temperatura do restaurante principal e a cerveja ser mais gelada.
Friends_and_family Friends
10/10
Exceptional
18 Oct 2021
TARCILA

Estadia otima!

Estadia otima, pessoas prontas a ajudar e extremamente simpaticas e preocupadas com o nosso bem estar.
Gostamos mto e recomendamos
Partner
10/10
Exceptional
20 Sep 2021
GEORGE

Vidro na piscina

O hotel é ótimo, o All Inclusive também é muito bom . Mas é um absurdo servi cervejas garrafas de vidro e drinks em em copos de vidro na beira das piscinas , por acaso uma pessoa levou um corte profundo no pé quando estava dentro de uma piscina
Partner
8/10
Excellent
13 Sep 2021
Fernando
Infelizmente não respeitaram a limitação de hóspedes por estarmos em pandemia.
A limpeza foi muito boa.
Pessoal de atendimento sempre prestativos, em especial ao atendente da praia - Sr Murilo
Partner
10/10
Exceptional
06 Jul 2021
Verified traveler
Gostei de tudo, quartos, comida, localização. Excelente hotel!
Leisure Partner
8/10
Excellent
21 Jun 2021
James

All inclusive excelente

All inclusive excelente, pessoas preparadas para agradar os hóspedes. O único ponto negativo é a respeito das restrições do covid. Não existe nenhuma restrição para aglomeração e as garrafas de espumantes eram compartilhadas de mão a mão dos hóspedes sem nenhum impedimento
Partner
10/10
Exceptional
18 May 2021
Verified traveler

Ótimo

Foi ótimo! A atenção dos garçons da piscina excelente! O metre Tufão maravilhoso!
Partner
10/10
Exceptional
14 May 2021
Andre

Maravilhoso

Simplesmente incrível
Business
6/10
Pleasant
09 May 2021
Rosimar

Sistema All inclusive.

Hotel muito bom!! Funcionarios muito atenciosos.
Não gostei do sistema All inclusive, deixa a desejar muito em vista de alguns.
O espumante só era servido em taças de plástico na área da piscina, estava sempre quente, se a gente quisesse tomar cerveja long neck, a gente tinha q buscar. ÜM ABSURDO!!!! Se quisesse tomar uma cerveja no apartamento, um vinho ou um espumante, NAO PODIA!!!! Nunca vi um all inclusive assim, ja rodei vários hotéis nesse sistema e o pior foi esse. O restaurante q servia almoço e jantar era horrível, a comida estava sempre fria, inclusive reclamamos com a Gerente pessoalmente, mas nada adiantou. Posso até voltar no hotel se tiver sistema que não seja all inclusive pq realmente não compensa!!!
Partner
10/10
Exceptional
10 Nov 2020
Maria

Excelente estadia!

Foi a nossa única experiência em hotel durante a
Pandemia. E fomos positivamente surpreendidos pela excelência e cuidado que o hotel e toda a sua equipe estão realizando durante esse período. Além disso, destacamos a excelente estrutura do horel, com um excelente complexo de piscinas, um parque aquático para crianças menores, além de vários atrativos para crianças e adultos ao longo do dia. Funcionários super atenciosos, de ponta a ponta e comidas e bebidas de excelente qualidade. Parabéns ao hotel e toda a equipe por manterem essa estrutura e qualidade no atendimento e nos serviços prestados mesmo diante da pandemia que vivemos. Recomendadíssimo!
Friends_and_family Family
10/10
Exceptional
07 Nov 2020
Teresa

Estádia muito agradável

Hotel maravilhoso, dentro do mar, com praia deliciosa, instalações excelentes, serviço impecável, comidas boa qualidade, bem preparadas e gostosas, principalmente restaurantes francês e japonês, mas também muito bom o restaurante maior, funcionários extremamente gentis, excelente estadia .
Friends_and_family Family

Location & surroundings

Ocean Palace All Inclusive Premium
Via Costeira, Km 11 Ponta Negra, Natal, Brazil

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