Name: Mateus Boutique Hotel
Address: Rua 31 De Janeiro, Goa, 403001, IN

2/10

Poor

16 Nov 2025

Anand

Terrible service. Loud noise on ground floor, put us there even though I booked a superior suite three weeks ago indicating I was staying with a young child. The pool is a little more than a bath tub at the back. No room to relax

10/10

Exceptional

06 Dec 2024

Chandni

Great host. Suriya and Kisna were amazing!!

8/10

Excellent

21 Jul 2024

Adelheid

Mateus had charm for sure and it is in the extremely picturesque Fontainhas neighborhood. Lots of photos to take just strolling around the area. However, there are some downsides about the hotel itself. One is that it is one of the many places in India where they push two twin beds together to make a supposedly queen or king bed. This really did not work well in our room because one of the beds was really broken down and sagging. While the room and the building interior were interesting because of being a converted old mansion, the conversion was not done in a very cohesive way. The staff was a bit inconsistent. Sometimes helpful, but sometimes not helpful. There was also a problem where they doubted that we had already paid when we arrived. Luckily we could retrieve the electronic receipts.

Leisure Partner

6/10

Pleasant

14 Oct 2019

JAY

Price too much as per Condition

Not so Good

10/10

Exceptional

12 May 2019

Verified traveler

excellent services and location, people were really chill

Leisure Partner

6/10

Pleasant

26 Apr 2019

Verified traveler

Breakfast should have more variaty of food , fruits and have coffee availability . We were served a gentle , kind ,warmful but poor breakfast .

The rooms on the downfloor ( entry level ) are noisy and to be avoided .

The staff helpfull and gentle All the time .

Leisure Family

6/10

Pleasant

01 Apr 2019

Fan

Need more sound proofing

Need improvement on sound proofing, old property but lot of potential to improve

8/10

Excellent

17 Feb 2019

Saurav

Nice boutique hotel in a good area

A nice little B&B in a good area with a small bar not far and a quirky area within walking distance of a number of places of interest. The staff are very helpful but need a bit more training as the water ran out one morning and took 15 mins to come back. Another day they let in 10 noisy people at 6am and woke all the residents. They should not have been allowed tk stay in. The manager was very apologetic but the staff need to be trained to manage these scenarios from not recurring. The rooms were comfortable and breakfast freshly made.

6/10

Pleasant

10 Feb 2019

Jessica

Services Misrepresented on Hotel Website

The building is a gorgeous heritage hotel located in a great historic area of Panjim. However, the hotel did not live up to its website's promises. When we first arrived, we asked about the \"local experiences\" listed on their website: \"private car rental with driver, walking and bike tours,\" etc. The man on staff -- who, nevertheless, was very nice! -- didn't seem to know what we were talking about. Later we asked about renting a scooter, and we were told just to go down the street. I also emailed to ask about the best way to get to Old Goa, but no one ever responded. There was no shampoo in our room, and the sheet barely covered the bed. Also, our room refrigerator didn't work, and we couldn't find anyone to help us, so we just gave up on using it. The website also lists daily housekeeping, a mini bar, and daily newspaper delivery, none of which was available. I have never complained about a hotel -- I'm generally easy to please. But I object to the misrepresentation of their services on the hotel's website (http://www.mateusgoa.com). There was only one person there (the manager) who spoke English, but he was rarely there. Fortunately, though, he was around to help us schedule a taxi back to the airport. The breakfast did not look impressive, so we went out for our breakfast for filter coffee and local breakfast food. I should say, though, that everyone was super nice and friendly. But I was unhappy that they misrepresented the services so dramatically.

Partner

8/10

Excellent

29 Dec 2018

Verified traveler

This hotel is in a fantastic location. The manager, Raj, is delightful. All the staff are very friendly and helpful. It's a small hotel in an old home that has been beautifully restored. Very quiet. Lovely comfortable rooms. Clean, tidy. Pleasant simple breakfast served. Food can be ordered in at other times.

8/10

Excellent

22 Nov 2018

L A

Would describe this as a B&B rather than a hotel, but rooms spacious and clean. Superior room opened directly onto reception and breakfast area, and city view was a run down property across a narrow passage, where people walked right past the bedroom window. Lovely helpful staff. Very basic breakfast.

Partner

6/10

Pleasant

02 Nov 2018

Verified traveler

Noisy

Many ants, tiny room, noisy and hard to sleep

6/10

Pleasant

02 Nov 2018

Verified traveler

Small attic room

Noisy with all sorts of disturbances

10/10

Exceptional

09 Apr 2018

J

Very friendly staff, excellent location, beautiful building

10/10

Exceptional

28 Apr 2026

Sukhdeep

Wonderful central located hotel.

Self

8/10

Excellent

23 Aug 2018

Valentin

Hübsches Hotel in der ruhigen Altstadt

Das Hotel sieht sowohl von Außen als auch von Innen gut und gepflegt aus. Die Inneneinrichtung wurde mit gutem Geschmack aufgestellt. Der Innenhof ist hübsch und ok zum Rauchen, aber den Pool kann man nur als Dekoration bezeichnen.
Wir hatten den Superior Suit mit den dunklen Badezimmerkacheln. Das Zimmer ist groß und auch geschmackvoll eingerichtet. Für indische Verhältnisse sehr sauber. Das Bad war auch schön, allerdings war das warme Wasser oft schnell weg.
Der größte Kritikpunkt sind die Vorhänge. Sie dunkeln kaum ab und so ist man ab 6 Uhr wach. Die Fenster isolieren auch sehr schlecht. Man hört wenn einer auf der Straße flüstert. Das Personal war nett und das Frühstück für den Preis und Größe des Hotels ok.

Insgesamt kann ich das Hotel wegen der zentralen Lage und der geschmackvollen Einrichtung empfehlen, soweit man mit den Kritikpunkten leben kann.