Name: Eaton HK
Address: 380 Nathan Road, 380, Kowloon, HK

10/10

Exceptional

25 Jul 2026

Adora De

This hotel offers a family room which is good if you’re traveling with children. It is spacious and good for groups. Although the bathroom is small and tight, we are still able to make it work since the whole room is quite big for 4 people. It is next to a Starbucks which is add on for us as we love our Starbucks coffee. I highly recommend this hotel for families and group of friends. It is worth the money.

8/10

Excellent

24 Jul 2026

Jara

Staff especially concierge were helpful with booking a taxi for the airport and carrying the luggage.

8/10

Excellent

24 Jul 2026

holam

Nice location

10/10

Exceptional

23 Jul 2026

Vincent

Aside from a closet door that didn’t smoothly open, our stay at the Eaton was excellent. The food and services were great and the location was great with easy access to MTR and taxis.

10/10

Exceptional

23 Jul 2026

Claudio

A fabulous location and option if you want to be in the heart of the city. Lots of transit options, excellent rates, rooms are small (<200sq.ft.) but clean and well laid out for those only looking to explore.

There is an excellent bar with good cocktails and a Michelin one star Cantonese that is mostly worth the cost (honey bbq pork especially). The rooftop pool is small but functional.

4/10

Poor

22 Jul 2026

YouYa

I specifically requested no smoking room, and it turn out the room smells like cigarettes all the time. The ventilation in the room was bad and room is small.

Family_with_children

10/10

Exceptional

22 Jul 2026

Floyd

Good hotel with pleasant and polite staff

Friends_and_family Family

8/10

Excellent

22 Jul 2026

Eric

Great

10/10

Exceptional

22 Jul 2026

Ching Man

Confortable and clean room and very good service

Family_with_children

8/10

Excellent

21 Jul 2026

Belgin

Check in staff was rude and no personality what so ever. Location is great , breakfast was great. Especially the pancakes ( so fluffy and tasty). Close to MTR and night market

Family_with_children

8/10

Excellent

20 Jul 2026

Naishun

Clean room nice staff,and good breakfast.

Family_with_children

10/10

Exceptional

19 Jul 2026

David

Fantastic location and breakfast buffet.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

John

A good stay. Very clean rooms with excellent service. Check in was way overcrowded and chaotic but apart from tha tq good stay in an excellent location.

Self

10/10

Exceptional

18 Jul 2026

Dyan

It was amazing! Very clean and location is perfect

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Siu Kung Andrew

People in next room are noisy n chatty. I couldn't sleep well.

Self

8/10

Excellent

13 Jul 2026

jasmine

Everything is good

Family_with_children

8/10

Excellent

12 Jul 2026

Kenneth

The stay was mixed to be honest. The room was clean and well maintained. The common areas were a bit dated. The elevators didn't work well at times and the wait time was long. The food in the breakfast was top notch. The staff was mostly helpful but could have been more friendly.

Partner

8/10

Excellent

11 Jul 2026

Sau Lan

We had a wonderful stay at this hotel. The staff were friendly and welcoming, and the rooms were clean and well maintained. We booked two rooms for our family, and really appreciated that they were connected by an interior door, which made our stay much more convenient.

The location was excellent, with easy access to the MTR and nearby laundry facilities. While the hotel offers laundry service, we found it to be quite expensive. Fortunately, there is a self-service laundromat about a 10-minute walk away.

The only downside for our family was that accessing the guest room elevators was a bit inconvenient.

Family_with_children

8/10

Excellent

10 Jul 2026

Toby

The hotel does not look attractive from the outside but do not be concerned. It was clean and nice from the lobby to the rooms. The rooms are extremely small and no room for luggage so if you can get an oversized room do so. We were two people in the room and it was tight and no where to open your luggage. The room was very nice, comfortable beds and clean. The staff was very nice and helpful if we needed directions or recommendations. There is an excellent dim sum michelin star restaurant that I highly recommend in the hotel. We went to brunch twice, the dinner was on the pricy side. The hotel is conveniently located to the train station, about 3 blocks and walkable to the ladies market and temple street market (which is right by the hotel about a block). I would stay at this hotel again for the location and the friendly, helpful staff. The area seemed a bit sketchy especially by the McDonald's across the street but it was safe. On the other side of the McDonald's there is a 24 hour laundromat which we found very convenient.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Moses

Food court is nice

Family_with_children

10/10

Exceptional

09 Jul 2026

ROMMEL

We loved our stay at this hotel because of its excellent location. It's within walking distance of the Jordan MTR station, and the nearby night markets make the area even more enjoyable in the evenings. There are also plenty of restaurants on the lower ground level, offering a wide variety of dining options, so we rarely needed to go anywhere else for meals.
The staff were friendly, welcoming, and always willing to help. We appreciated that team members were available in the lobby and near the elevators to assist guests during both check-in and check-out.
Our room was clean and well maintained, including the towels and bed linens. While toothbrushes and toothpaste were not provided, the hotel did supply the other essential toiletries.

Family_with_children

10/10

Exceptional

08 Jul 2026

Steve

Great design and delicious food!

Partner

8/10

Excellent

08 Jul 2026

Ken

This is my third or fourth stay at The Eaton. I love the vibe, the cool dining options, and the decor of the room. The location is also great, being right next to Jordan MTR station and close to Central, etc. Check-in was a bit troublesome, though, as my room wasn't ready at 3pm.

Partner

8/10

Excellent

08 Jul 2026

Yin

住宿地點環境尚算不錯，交通方便，附近有很多港式美食，也有很多夜市材立，超捧，但美中不足的是酒店周邊有些小混混混集及吸煙，多少有影響環境，這個要多加注意⚠️ 謝謝你🙏

Partner

10/10

Exceptional

07 Jul 2026

Ishor Kumar

Very convenient Location. Excellent customer service. Smooth Check-in and express chef-out.

Friends_and_family Family

4/10

Poor

06 Jul 2026

NAPHTALI

The property is dated. It’s fine, but the room has a strange smell. Sheets smells musty. Elevator before 12 noon is packed. Seems only single elevator is working during my checkout and it took 30 min just to go down. I was staying st 7th floor and need to take the elevator going up so it will not be crowded and going down it stops at every floor brcause people were stucked.

Self

10/10

Exceptional

06 Jul 2026

Haitham

Great service, location, and price

8/10

Excellent

05 Jul 2026

Huyen

The room was comfortable, especially the mattress and pillows.
Overall, the food is excellent, including breakfast.
The experience would have been outstanding if the room and the restaurant had better views.

Family

8/10

Excellent

04 Jul 2026

Siuleon

The food is good, good location,

Family_with_children

8/10

Excellent

03 Jul 2026

Ching Man

The shower room

Family_with_children

10/10

Exceptional

02 Jul 2026

Nabil

Nice and helpful staff. There are literally people at every few feet of the facility that are ready to help. The breakfast was very good with many choices of food and delicious drinks.

Self

10/10

Exceptional

02 Jul 2026

Qingwen

The rooms were clean, and the staff were incredibly friendly. Especially, breakfast was absolutely excellent with a great variety.

Family

10/10

Exceptional

30 Jun 2026

Franklin

Prompt service

Family

10/10

Exceptional

29 Jun 2026

Shirley

Great location. Near Jordon MTR

Business Family

10/10

Exceptional

28 Jun 2026

YEWLEONG

Good location between Yau Ma Tei and Jordan with lots of eateries. Check in was easy and staff were friendly.

Friends

10/10

Exceptional

27 Jun 2026

Mary Grace

Hotel is clean. A lot of eateries outside. Walking distance to night and ladies market.

Partner

10/10

Exceptional

27 Jun 2026

Lorraine

Clean comfy convenient hotel. Great breakfast buffet worth paying the extra for,
Would happily stay again. Bus stop from airport very close to hotel, we got bus directly with no changes - easier & less expensive than the train. Highly recommend.

10/10

Exceptional

26 Jun 2026

LILLIAN

The room is a little small but it’s clean and comfortable. The location is very convenient.

Partner

8/10

Excellent

23 Jun 2026

ROBERT

Desk staff were friendly. The loud music at the front desk was a little much while I was trying to hear the receptionist speaking in a loud whisper. I could do without the foreigners from India, Africa and who knows where else running the elevators - very rude and pushy, especially during checkout, where I was set upon by two of them talking at me at the same time.

Self

10/10

Exceptional

21 Jun 2026

Jian

Best experience we had in HK. The family room is super nice for families with kids. The room is so clean, the staff is so nice and helpful with everything. The gym and the open pool on the top floor is very nice. The location is right at the center of the city with easy access to food, shopping etc. Would like to stay here next time.

Family_with_children

10/10

Exceptional

20 Jun 2026

PU

nice clean

10/10

Exceptional

20 Jun 2026

Kim Mei

Location is good! Easy to reach different kind of transportation!

Self

10/10

Exceptional

19 Jun 2026

Bilguun

It was a very good stay. The location is near to a lot of shops and restaurants . Directly next to the hotel is a 7 eleven. We could check in 3 hours before.

Business

8/10

Excellent

19 Jun 2026

Jacob

Clean, helpful staff and convenient location- no complaints at all. Although breakfast is pricey, the food selection is excellent. The hotel has very cool vibes and is very nicely appointed once you are inside.

Self

10/10

Exceptional

18 Jun 2026

LILLIAN

Very convenient location and helpful staff

Partner

10/10

Exceptional

16 Jun 2026

Dontaeus Amore

Amazing service and in a convenient location.

8/10

Excellent

15 Jun 2026

Shermel

The hotel provides a reasonable place to stay if you want to explore Hong Kong. The staff were business like, but not exceptionally friendly. The room was adequate but did require a technician to be called at night to turn off the light, and the amenities were adequate. This hotel does have an outdoor pool but it is only accessible during the daytime, with reduced hours on some days. We did not use the food court.

Family

8/10

Excellent

15 Jun 2026

Mohammed

I had a truly wonderful time at this hotel. Everything from the room to the amenities was absolutely top. The absolute highlight of my stay was the dining experience, all thanks to Angela Rai. She is truly exceptional! I’m looked forward to seeing her at both breakfast and lunch. Her warm, beautiful smile and amazing hospitality made every meal special. She goes above and beyond for the guests and brings such a positive energy to the restaurant.Highly recommended, and I will definitely be back to see Angela again!

Self

10/10

Exceptional

15 Jun 2026

Wenjie

The staff where very nice, and they are very willing to help, the price are also valuable, very high recommend picking Eaton HK.

Partner

10/10

Exceptional

15 Jun 2026

Weng Keong Ivan

Located near to shopping, lot of eating options and walking distance to Jordan MTR station.

I will come back to this hotel on my next trip.

Friends

2/10

Poor

14 Jun 2026

Christopher

Cockroaches in the room, hair from someone else on shower head, bar staff were not the best. I’ve stayed here many times in the past. Unfortunately the future I will look elsewhere

Self

10/10

Exceptional

13 Jun 2026

Pei Fang

Very modern decor. We had a nice room. Space is a little tight but well thought out. We were at lower mid floor and it can be a little noisy. The toilet and shower was a little smelly. We asked for room spray and it was accommodated. As do toothbrush and toothpaste, extra filtered water. Breakfast was a nice spread. They have mini soufflé pancakes. Very good. Ovaltine, milk, horlicks and HK milk tea besides the regular tea and espresso drinks.

Partner

10/10

Exceptional

13 Jun 2026

Ray

Could not fault Eaton HK one of best hotels I have stay in . From housekeeping to the restaurant service was impeccable

Partner

10/10

Exceptional

13 Jun 2026

Alexander

Stayed here for a week whilst exploring Hong Kong. Great hotel in Kowloon.
Rooms were perfect for us, clean, comfortable and nice decor.
The food court and bar were really nice and the team made our stay enjoyable.
Would definitely recommend and would book again.

Family

10/10

Exceptional

11 Jun 2026

Peter John

A great Hotel Kowloon side of Hong Kong. Close to the night markets and easily accessible to all public transport. A great place to base yourself for a tourist or business trip to Hong Kong. Friendly efficient staff. Great food and beverage options on site.

Self

10/10

Exceptional

10 Jun 2026

Steven

Nice and friendly

Family_with_children

10/10

Exceptional

08 Jun 2026

Clarice

We loved staying at the hotel. Clean and staff are helpful. It was near the 711s and the MTR. We will book again next time.

Family_with_children

8/10

Excellent

08 Jun 2026

Puiman

Little disappointed with the gym facilities & pool was small for a hotel this size .
Loved the availability of food court at the lower level .
House keeping was very accommodating and communication was good .
Concierge was very helpful too , would have got 5.* had it not been for the gym & pool .
Location was spot on cannot fault that .

Family

8/10

Excellent

07 Jun 2026

Ruth

Location great for exploring Kowloon side with Temple St market and Jordan station not far away. The bed was comfy and I liked the pillows a lot, but the room had nowhere to hand clothes, not even a simple hook or rail. The room was on the cosy side, but okay for one person. The shower pressure could have been better. There were a few spots of mould around the bathroom such as the lip of the sink and the corner of the shower, and the room did smell a little musty when I first entered.

Breakfast was good, I really liked the range of food on offer with both western and Chinese dishes, although there wasn't allergy labelling. The coffee included is proper barista coffee made to order which is a lovely touch.

I liked the rooftop pool, although it could have been bigger and the changing room/shower situation wasn't great. It would be nice if they provided dressing gowns so that you could go from room to pool and back without changing there.

Another plus was direct access from the street to the elevators, which made it quick to return back to the room without navigating endless hotel corridors.

I would stay here again :)

Self

10/10

Exceptional

06 Jun 2026

Maria

Excellent location!

10/10

Exceptional

04 Jun 2026

chae

Great location! Took bus from airport for 3usd and was dropped off right in front. Staff was amazingly helpful and even did currency exchange for me. Hotel is nice with food hall and many eating options withing 5 mins walking distance. Staff upgraded my stay to a 4 bed but I was traveling solo. Can't complain about extra space in Asia!

10/10

Exceptional

03 Jun 2026

Anita

A lovely modern hotel. Loved the pool and food hall. Also excellent cocktails in the bar. The concierge team were sensational. Highly recommended.

Partner

10/10

Exceptional

03 Jun 2026

Robert

The USB charging port works but is very weak. Even overnight is not sufficient. Also there is only ONE port.

When you do an upgrade please:
- 2 usb ports
- faster charging
- international electric plug

Thank you for upgrading the elevator from the old card insert to the card tap. :-)

Family

10/10

Exceptional

02 Jun 2026

Sam

Hotel is clean and staffs are friendly and helpful. Hotel is in between two subway stations, so you have options of trains connections of where you want to go. Also, it is very easy to get to and from the airport by public transportation. Highly recommended.

Family_with_children

10/10

Exceptional

01 Jun 2026

Margaret

The rooms were clean and comfortable. We were in the 12th floor but the ice machine on the 11th-15th floor were all out of service. They did say they can come and give us ice if we call them. Check in and out was convenient. They have excellent dining options on site.

Family

10/10

Exceptional

01 Jun 2026

Rachel

Great hotel. Pool was a great size and never seemed too busy. Sometimes there was a long wait for a lift but other than that it was a brilliant stay. We would return!

Family_with_children

8/10

Excellent

01 Jun 2026

Hong Ngoc Thi

Ok to stay

10/10

Exceptional

01 Jun 2026

KA YEE CAREY

The location is really convenient. Feel like the hotel is newly renovated which looks modern and clean

Friends_and_family Family

8/10

Excellent

31 May 2026

Kit

The fridge in the standard room (which I stayed) was terrible as it’s inside was hot, the temperature did not stay low temperature to keep the food cool

Friends_and_family Family

10/10

Exceptional

31 May 2026

Raymond

Feel of a nice boutique hotel with a splendid brea buffet. Location is ideal. Access to subway and accessible bus stops allows for easy touristy forays;

Partner

10/10

Exceptional

30 May 2026

Martin

.

Friends

10/10

Exceptional

30 May 2026

Amina

Everything was excellent: cleanliness, customer service, location, the view from the lift, proximity to train stations and markets.

The only negative was that smokers and non-smokers were on the same floor; we could smell the smoke as soon as we entered the floor.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Monet

Staff are friendly and room is clean

10/10

Exceptional

29 May 2026

David

Location is great for this well designed and maintained hotel. It will be my favored place to stay in hong Kong in the future.

Self

10/10

Exceptional

29 May 2026

Mark

Excellent

Business Family_with_children

10/10

Exceptional

29 May 2026

Joanna

Helpful team members all around and great facilities for swimming and for dining.

Self

10/10

Exceptional

27 May 2026

Max Shu Foon

I enjoyed my stay

Self

10/10

Exceptional

27 May 2026

Fei

The second hotel I stayed at was the Novotel in Tung Chung. The room was very spacious, clean, and beautiful. The hotel service was also excellent. The breakfast spread was extensive; although the cost of breakfast was not included in the room rate, I found the 50% discount to be quite acceptable.

Self

10/10

Exceptional

27 May 2026

Trevi

The hotel is great! Facilities are clean, staff is helpful. Love the reusable bottled water. It is just a bit odd the location of the elevators in relation to the lobby / reception area. The hotel is located between 2 MTR stations, but many buses have stops near the hotel.

Self

10/10

Exceptional

26 May 2026

Richard

Great Location, helpful staff and clean room with great view

Family_with_children

10/10

Exceptional

26 May 2026

Robert

Another great stay

Partner

10/10

Exceptional

26 May 2026

fok kuong

Good

Family

10/10

Exceptional

25 May 2026

andrew

Amazing stay! Much better than other places in the area

Self

6/10

Pleasant

25 May 2026

LEE

Convenient along many shops and malls.

8/10

Excellent

24 May 2026

Jake

Dated but I think that’s the overall vibe of the hotel for a retro look, rooms clean and breakfast was amazing very good value for money lots of choices. Pool small but ok for a quick dip, changing facilities at pool weren’t the best. Good location plenty in the immediate area and only a short walk to Jordan MTR

Friends_and_family Family

6/10

Pleasant

24 May 2026

HUI MING

The hotel is located in a great location with plenty of food options. However building is dated and the sound of air con system was unbearable on level 17. The staff was helpful in finding me an alternative room subsequently.

Self

10/10

Exceptional

21 May 2026

Chun

I don't know why you guys(Experia) want me to write another review of Eaton HK, I wrote one before.This is like my 4th stay in like 2.5 years. Everything is fine at Eaton HK. Location is near everything. Lots of restaurants near by. Easy to get to. Clean room and comfortable bed. The only Con is the smaller room. If you're not a frequent traveler to HK. Most HK hotel have smaller room unlike in US. I personally love a small room, but that's me.

Self

10/10

Exceptional

21 May 2026

Gina

It was absolutely fabulous! Anna the hostess at breakfast was out standing! I will be back soon and bring my friends .I love that it’s very LGBQT🏳️‍🌈🏳️‍⚧️❤️

Self

10/10

Exceptional

21 May 2026

Scott

Great location. Excellent service. Clean & comfortable. A great value in Hong Kong

Family

8/10

Excellent

20 May 2026

Christian Paul

Nice hotel and very accessible and good options for food

Self

2/10

Poor

18 May 2026

Cuong

It look like 3stars hotel

Friends

10/10

Exceptional

15 May 2026

Siok Chin

Staff very approachable and helpful

10/10

Exceptional

15 May 2026

Grace

Great experience! I arrived super early and they went out of their way to ensure I could access the room earlier. The breakfast was amazing, the room was spotless. Overall amazing experience.

Self

10/10

Exceptional

15 May 2026

Jinglong

room is very clean, beddings are very comfortable. people are nice too, the front desk and cleaning staff.

Friends_and_family Family

6/10

Pleasant

15 May 2026

Michael

Surprised this time if forgot something go buy it from the vending machine
- next time, buy your toleit paper. Our room was in elevators lobby on the floor and elevators entrance on ground floor being outside mosquito got into our room, we two mosquito bites. Lucky if we stayed longer, room would have been full of mosquitos

Partner

10/10

Exceptional

15 May 2026

Malcolm

Helpful staff, clean comfortable room, close to MTV Jordan station and Kowloon station for Airport Express.
The breakfasts were excellent!

Self

10/10

Exceptional

14 May 2026

Robert

Another great stay.

Partner

10/10

Exceptional

13 May 2026

Daniel

Great place to stay.

10/10

Exceptional

13 May 2026

jeremy

T

8/10

Excellent

13 May 2026

Racheal

Eaton had a very fun vibe which made for a great ambience upon entering the hotel. While waiting in line to check in, the value add service of a drink and snack is a nice touch. Shows hospitality and care. We had a triple room and loved the spaciousness of the room and bathroom. Did not feel tight or uncomfortable. It’s a convenient location close to MTR station, shopping and food. Overall, would stay again next time I’m in HK!

Family