Sidra Pristine Hotel & Portico Halls

8/10

Excellent

01 Dec 2025

Sanjeev

Good

Friends_and_family Family

10/10

Exceptional

21 Mar 2025

Sanjay

Excellent

10/10

Exceptional

05 Jan 2025

PRAJITH

Nice place

Business Family

6/10

Pleasant

21 Nov 2024

L H

Last-minute, cost-effective solution.

I had to book a last-minute overnight stay because of a flight change. There were few available hotels for one night within an hour's Uber ride. This one seemed ok.

Business Self

10/10

Exceptional

23 Oct 2024

Luis

Close to a metro station which made the street very busy but convenient in using uber.
No bar facilities in Hotel, but dining was good.

6/10

Pleasant

26 Apr 2024

Bindu

Staff very good , facilities are just average.

Leisure Partner

10/10

Exceptional

14 Apr 2024

Tristan

Good

Leisure Family

6/10

Pleasant

25 Mar 2024

jonathan

Worth using for sure

Good location for Ernakulam town station, good air conditioning and nice little roof top pool. Lots of places to eat nearby but we also used hotels restaurant which was v good and cheap too. Wi-Fi hit n miss but ok.
Rooms getting tired but comfortable bed and helpful staff.

Partner

10/10

Exceptional

09 Mar 2024

Jonathan

Great with rooftop pool

We were really pleased, some reviews were bad, unsure why but for us it was great. Check in really helpful, big clean room with v comfortable bed, good air con kettle and tea/coffee. Small rooftop pool but great to cool down and swim some lengths.

Good breakfast choice of Indian or eggs as omelette or scrambled, brown bread 👍 nice coffee plus cereals we were very pleased with it. Is only 4 minute flat walk to Ernakulam town station. There’s a hotel with bar for beer 5 mins away and plenty of Indian and western style restaurants nearby.

We are booked to stay again when we get back as so pleased with it, for the price it’s great.

Only downside is patchy Wi-Fi

Partner

2/10

Poor

02 Feb 2024

Aben

The staff was impolite and made it hard for us to check in

Business

4/10

Poor

12 Feb 2023

Mark

The pool area was filthy, poor internet connection, I had to ask for for room to be cleaned, surrounded by local hostels, garbage everywhere and when I asked for a late checkout on departure the manger was going to charge me for an extra day. However he reversed his intentions if I gave a favorable review of google.

Leisure Self

10/10

Exceptional

28 Mar 2022

tsering

This place is perfect for family, walking distance to metro and most importantly staff are welcoming, pleasant and helpful.. enjoyed our stay here a lot

Leisure Family

10/10

Exceptional

07 Dec 2021

Gokul

Worth the money

Hotel was clean, staff were friendly. It was worth the amount we paid.

Friends_and_family Family

8/10

Excellent

31 Jan 2020

Sarah

Great hotel

Really nice hotel staff great especially Arun in restaurant & vipin was very helpful overall.
Rooms well equipped and cleaned daily. Pool area was nice although small however, this wasn’t cleaned and the flooring around pool was dirty. It’s more of a conference/business hotel rather than a holiday but then the area wasn’t a tourist region but ideally situated for exploring the non tourist regions. Very close to metro station, train station and a short tut tut ride to ferry to fort kochi.

Friends_and_family Family

6/10

Pleasant

20 Dec 2019

Miah.r

When we initially checked in staff were great, however when the days passed I noted the following:
i. I went to eatopia around 12pm, no staff were there, i went and told front reception. One of the girls told me to wait someone will come, but noone came. I went to the front and saw the girl chatting away with other staff. Was absolutely pissed off, ended up going to Fatayer restaurant near the hotel, which had absolutely delicious food.
Ii. We checked out at 5.30am, we were carrying quiete heavy luggages, and noone helped us carry it out to the taxi, the security guard came over and helped us. The reception guy was cold and didn't bother to help.
Based on the above experiences, we will not likely come back here, they need to improve the service, especially the front reception staff who are very cold and don't know basic manners.
I have to give good marks to the cleaning staff, they did an absolute great job and were very friendly unlike the front receotion staff. We also dealt with Vipin, who was really great but went on leave during our stay.
Don't think we will be coming back here again.

Leisure Partner

8/10

Excellent

09 Dec 2019

Ebrahim

Good, comfortable stay

Friends_and_family Family

10/10

Exceptional

15 Nov 2019

Verified traveler

Rooms were clean and AC worked well. Breakfasts were delicious. Staff is very friendly and helpful. Hookah lounge upstairs is nice and the pool setup is cool. I came back for fun after finding out about this hotel by staying here on a work trip. Best hotel I have found for the price.

Business_and_leisure Self

8/10

Excellent

19 Oct 2019

Verified traveler

The staff were friendly and always willing to help and answer your questions. They went out of their way to help arrange transport for days we wished to travel further afield and explore. They even provided us with a wireless dongle so that we could access the internet during our stay, free of charge.

Continental breakfast was very limited and predominant choices were curry/Indian based. Little choice or variations for other cultures.

Pool is lovely and on the roof, but again difficult to spend any real amount of time around the pool as no access to drinks, therefore hard to have a chilled and relaxing day at the pool.

Rooftop terrace looks lovely but during our stay it was not open. This would have been a lovely area to sit during the evenings.

Hotel does not serve alcohol, so had to access other hotels in the evening if you wanted a glass of wine or beer with your evening meal.

Leisure Partner

8/10

Excellent

01 Oct 2019

Luis

Good choice

Nice location (5 min from metro). Very friendly staff, nice breakfast and modern room and structure. The room is big, comfortable, but WiFi is unstable sometimes. The bathroom gets a bit wet because of the shower. Overerall I think was very good

8/10

Excellent

03 Jul 2019

Verified traveler

The room quality was good. Good for family.
The breakfast quality could be improved. Aaloo parantha didn't taste good and other food items tasted ok

Business Family_with_children

10/10

Exceptional

22 Apr 2019

Verified traveler

Staff were friendly and very helpful assisting in any questions we had. The restaurant was excellent and food was very delicious while still being reasonably priced. We had a small issue with the type of bed we requested when we made the booking and was not available when we checked in. However staff listened to us and made sure we got what we requested. I would definitely stay at Sidra Pristine again when we visit Kerala.

Leisure Family_with_children

8/10

Excellent

18 Apr 2019

Qi Siang Jeffery

Good Value

Nice staff, Nice room

Friends

8/10

Excellent

02 Apr 2019

Suban

Good hotel for the price

Good hotel for the price ...nearby metro and Lulu mall is big advantage

10/10

Exceptional

11 Mar 2019

Noufal

Breakfast 👍

Very good service,,reception staff 👍

8/10

Excellent

25 Feb 2019

Verified traveler

Value for money, Clean and well located, staff were good and friendly,

10/10

Exceptional

21 Jan 2019

Verified traveler

Very nice staff. Delicious food. Comfortable room.

8/10

Excellent

14 Jan 2019

Archana

Good start to a relatively new hotel. Staff fabulous. Breakfast was ok, with nice Indian dishes. Omelette snot great. Menu is extensive with no attention to gluten free diets. For the foreign traveler wary of anything uncooked in India from veggies to fruit I did not receive assurances that the offering were free of potential bacteria. The WiFi did not work well in my room. Stubbed my toes on the step between bathroom and room. Exterior was super cute while interior lobby and restaurant spaces were dated. Room decor was mixed. Potentially great place if some issues are reworked

8/10

Excellent

09 Jan 2019

Noel

It was a lovely place for my family and I to stay at, i highley recommend

10/10

Exceptional

19 Dec 2018

MN

Very clean, brightly lit, posh room with basic requirements for working people - desk and chair, kettle with tea and coffee, warm blankets and soft towels, hot water all day and decent speed wifi. The breakfast was our favorite part as there was a good spread of nutritious foods.

8/10

Excellent

11 Dec 2018

Verified traveler

Good value for money. WiFi works, breakfast was ok but food was abit cold. Staff were very helpful and welcoming. Great for a city break in Cochin

10/10

Exceptional

18 Nov 2018

Jojo

The best hotel Kerala with the price! Close to station too

10/10

Exceptional

21 Oct 2018

Verified traveler

A jewel in the crown for Kaloor

This is a wonderful hotel, an oasis of peace and calm in a busy area. The hotel was extremely clean and rooms spacious. The staff were extremely helpful, efficient and friendly and I could not fault the service they provided.

Family

6/10

Pleasant

14 Aug 2018

Verified traveler

It was okay

Family

8/10

Excellent

08 Jul 2018

Rubs

Best value for money

Newly constructed property with modern facilities, well trained pleasant staff, delicious food, clean, accessible through train and metro. Go for it !!!

8/10

Excellent

23 Apr 2018

Verified traveler

Good hotel

Good hotel with all necessary facilities,rooms are spacious, small restaurant with average food qualities, no garden but large lobby, friendly staff and room boys also friendly,no bar but good for family stay

Family

8/10

Excellent

16 Apr 2018

Shaji

A very good Hotel

We, my wife and daughter stayed in Sidra pristine hotel( 2 rooms with Balcony) 18 nights/19 days. This is new property approximately 7 months old. This hotel is a small hotel without Bar. They have presently very neat rooms, everyday they are cleaning rooms. Rooms are large enough but balcony is very small. Reception staffs are very helping peoples and very efficient. Everyday you get continental breakfast minus point is very rare you get kerala disches for example Ghee Rost, Masala dosa and bananas, we are also from Europe but when we come to kerala we like always kerala menus, you will get mostly North Indian disches. All workers are there keeping a smiling aporoachment. You get anti allergic Bedsheets and Pillows, this is a plus points for this property main minus point they have Garden and the location around the hotel not good. Otherwise we can say this hotel keeping a very good voice.

Family

8/10

Excellent

16 Apr 2018

Shaji

Very nice property

Our stay in this hotel was very good, we are Senior Citizens and liked there good, room was clean and spacious only inside the bathroom need 2 wall holders against slipping, It is a must for Seniors, otherwise overall a very nice hotel

Family

10/10

Exceptional

29 Mar 2018

Shaji

Very Nice Hotel

We are staying now also, this is our 5th day and we liked our stay very good till now. This hotel is a new hotel and the behavior of the staff super. They have a very helping peoples. Rooms are very clean, laundry facilities good all over everyday we get good continental breakfast. 2 bedroom suites for families with childrens awesome, only location of the hotel is a minus point. All over our stay here is very nice!

Family

10/10

Exceptional

26 Mar 2018

Shaji

A very good hotel

Sidra pristine Hotel is a very good hotel for families and solo travelers, the staff very friendly and very helpful for 24 hours, really a nice hotel, overall this hotel is very clean, rooms are very spacious,yes al lovely hotel

Family

8/10

Excellent

10 Mar 2018

Sanket

Comfortable stay, but requires a few improvements.

The hotel is located close to LISSIE station. Good, clean rooms. The internet connection over Wi-Fi was terrible. Had to use my cellular data. Mr Abhi at the front desk is a helpful guy. The kitchen/restaurant has some inconsistent rules, thankfully Abhi intervened and ensured I did not starve on two occasions.

2/10

Poor

21 Feb 2018

Judith

Never Stay Here!!

I accidentally left my Iphone in the room one day, plugged in and unlocked as I was charging it. The next morning, I had no service. When I contacted AT&T to find out why, I found out my phone had been hacked and the sim disabled. They got my passwords off the phone and my CA driver's license info as it was in a sleeve on the back of my phone. They sold my info on the web and they went to town! Raised my american express limit at Macy's and charged $2000, tried to order 3 iphones on my AT&T account, tried to charge $650 Ipad and $350 Bose speakers at Wallmart. Luckily for me, I had a freeze on Experian, Equifax, Transunion and Innovis, so no one has been able to open any new accounts in my name. They changed my passwords at many places like Amazon and others, but each time I got a message of the change and contacted the companies regarding the hack. I notified the communications director at the hotel who insisted it couldn't have happened there. HA! HA!It most assuredly did, and I have been dealing with the repercussions for a month!!! Don't stay there and surely don't leave your laptop or other valuables in the room.

Family

8/10

Excellent

04 Feb 2018

SydneyTraveller

Good hotel but outside view not pristine

We had a good experience at this hotel except that the checkin could have been a bit better. Breakfast was good and had a choice of freshly made eggs to order as well as of good coffee. Serving staff were courteous but never smiled.

8/10

Excellent

28 Jan 2018

Leopold

Nice hotel, but not quite right

Close to the North (Town) station - which was the wrong one for me, and the stadium - which I wanted
The hotel is a clean and helpful hotel, in somewhat less salubrious area.
For all its work on keeping clean and well set up, there are issues that hamper the hotel
1) The room was small and not well set up, leaving little space for suitcase, and with a tiny desk only. Plug sockets were badly located, so the TV had to be unplugged for PC and chargers
2) The extractor fan in the bathroom does not have a closure or a mesh to prevent insects entering, meaning I shared the room with too many mosquitos
3) The wifi set up does not work properly, My PC says it is a security certificate problem. This meant it was not possible to log into wifi from phones. The PC allowed me to by-pass the problem
4) The lifts have digital displays that show the wrong number. This is a symptom of a \"cant be bother to correct minor problems\" syndrome
5) I checked out at 08.30. At 16.30, I got a message asking if I wanted to extend my stay.

8/10

Excellent

27 Jan 2018

Bronwyn

Comfortable and close to metro

The room was comfortable and mostly clean as was the whole hotel. Though the bathroom lacked ventilation so was a bit smelly. The pool was great when it was open (closed a few days for maintenance). The staff were friendly and quick to respond to any requests. The breakfast had a good variety of western and Indian food however most of the hot food was cold. We were disappointed that there was no kitchen/lounge/dining area in the 2 bedroom apartment (it was literally 2 bedrooms, bathroom and extra toilet) and although a kettle was provided, a fridge (which we needed to put medication in) was an extra cost per day. The metro station Lissie was 5 mins walk away and was very convenient for getting around Kochi. Overall it was a good place to stay but a few improvements would have made it great!

Family

8/10

Excellent

16 Jan 2018

kara

Good modern hotel close to local transport.

Staff response very slow. Breakfast service needs to improve. Check in time and process inefficient.

Good hotel let down by service.

10/10

Exceptional

12 Jan 2018

maritha

Nice and clean hotel

Nice and clean hotel with friendly staff. Good breakfast. Nice food around the corner. Bed very comfortable.

6/10

Pleasant

09 Jan 2018

Roger

Standard hotel

My wife and I stayed at this hotel for four nights. Overall, the hotel is standard and clean. However, it’s fairly new and still needs finishing touches. Bathrooms are somewhat inconvenient as floor gets wet after showering (no proper drainage). Staff are helpful but understaffed. Restaurant is pretty basic and slow. Breakfast is not great. Hotel is centrally located but not ideal if trying to visit fort Cochin (30 minutes taxi/Uber). Hotel is also not very well known by locals. Would recommend only for short stay if trying to catch flight (30-45 minutes from airport).

6/10

Pleasant

09 Jan 2018

Hema

Nice hotel but lack alot of services

Location is good however it's unbelievable that there is no mini refrigerator and being charged 200 rupees pernight for storing 4 cupcakes. It should be free.

8/10

Excellent

07 Jan 2018

Verified traveler

Good for money

This hotel is unbelievably good when compared to all other hotels in this price range and particularly in this city. However that does not mean it’s unbelievable in terms of hotel standards like most people are saying in their reviews. The rooms are simple but clean (although smell strange) and bed comfortable, the WiFi only works in the rooms that are closer to the main lobby though so we had to move from our injtial room as it did not work at all. Bathroom is small and door opens inwards so difficult to use. The restaurant is great - pretty good buffet breakfast included in the price and good curries at other times, very cheap! Surrounding area isn’t awful and ‘balcony’ is unusable with the hotel being surrounded by rubbish and sewage smells. Also the pool and pool area is very dirty. Having said all this, If you need to stay in this area then this is by far the best place.

Partner

8/10

Excellent

04 Jan 2018

Leelamohan

Nice hotel for good location and hospitality

I stayed for two days with family in a twin room Security is good. The hotel was excellent in respect of cleanliness, service, food and hospitality. It is located close to the main road. But rooms appeared to be small with minimum furniture though they have all other facilies