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Formosa Naruwan Galaxy Hotel Taitung

Taitung · Taiwan – China

No 66 Fengxing RdView location

7.8/10Very good406 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.2/108.2
Condition7.8/107.8
Location10.0/1010.0
Neighborhood6.4/106.4
Amenities7.8/107.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Formosa Naruwan Galaxy Hotel Taitung

The total number of units is 168. Moreover, there is a wireless Internet connection at hand in communal areas. As this hotel features 24-hour reception, guests are always welcome. All rooms at this disability-friendly establishment are wheelchair-accessible. Parking facilities are available for guests' convenience.

Some services of Formosa Naruwan Galaxy Hotel Taitung may be payable.

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When you stay at Formosa Naruwan Galaxy Hotel Taitung in Taitung, you'll be near the airport, within a 5-minute drive of National Museum of Prehistory and Beinan Heritage Park Visitor Service Center.

This family-friendly hotel is 9.3 mi (15 km) from Jhiben Hot Spring and 1.9 mi (3 km) from Beinan Wenhua Park. Make yourself at home in one of the 168 air-conditioned rooms featuring refrigerators and free minibar items. Rooms have private balconies. Complimentary wired and wireless internet access is available.

Private bathrooms with showers feature bidets and slippers. Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Minimal age
    18
  • Optional fees
    • Credit card charges are subject to a surcharge

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

National Museum of Prehistory 2.2 km / 1.4 mi
Beinan Heritage Park Visitor Service Center 2.7 km / 1.7 mi
Beinan Wenhua Park 2.9 km / 1.8 mi
Chihpen 4.7 km / 2.9 mi
Wu'an Temple 5.9 km / 3.7 mi
Taitung Railway Art Village 6 km / 3.7 mi
Taitung Art Museum 6 km / 3.7 mi
Tiehuacun 6.1 km / 3.8 mi
Taitung Night Market 6.3 km / 3.9 mi
Taitung Stadium 6.3 km / 3.9 mi
Liyushan Park 6.7 km / 4.1 mi
Taitung Tianhou Temple 7 km / 4.3 mi
Ren Ai Fudegong 7 km / 4.3 mi
Donghai Sports Park 7 km / 4.4 mi
Beiji Temple 7.1 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 168
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire service
Show 24 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 2
  • Meeting room
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Children playgroundExtra charge
  • Game room
  • Steam bath
  • Spa centreExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDSQUA.2D-DX

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    QUADRUPLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    Room DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Formosa Naruwan Galaxy Hotel Taitung

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Formosa Naruwan Galaxy Hotel Taitung

7.8
Very good
406 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
10.0 /10
Neighborhood
6.4 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
03 Jan 2021
See

Aweseome holiday

Clean, spacious and staff are friendly
Friends_and_family Friends
10/10
Exceptional
03 Dec 2018
Sheng-Hsiang
Not bad!
Family
6/10
Pleasant
18 Jul 2026
MIAO LING
離市中心遠!沒接駁車
10/10
Exceptional
12 Jul 2026
yen hung
員工親切
游泳池到10點
餐廳供餐小點心到10點
很好的住宿體驗
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
ShengMing
好好好好好好好好好好好好好好好好好休息好好好好好好好好好好好好好好好好好
Partner
10/10
Exceptional
22 Jun 2026
Chia ying
早餐很好吃,非常豐富、水果也很好吃!
房間乾淨舒適,只有門口隔音稍微差一點。
公共區域的飲水機非常貼心,冷熱水都有,還有跟日本旅館一樣的冰塊機真的好❤️
Friends_and_family Friends
10/10
Exceptional
21 Jun 2026
Ada
飯店的員工很友善。房間乾淨,寬敞,舒適。早餐很不錯
Partner
8/10
Excellent
14 May 2026
J
Ok hotel but quite far from city. Make sure to book mountainbike view because of lots of industrial buildings and garbage on the other side. Staff do not speak english. Spa is ok. Breakfast mostly local
Partner
8/10
Excellent
08 Apr 2026
CHUN-YA
房內可以,但隔音品質不佳,早上一直聽到其他住客的開關門聲,而淋浴間的地板,牆壁有黃垢和發霉的問題,雖然不影響洗澡,觀感不是很好,而服務人員態度親切。
Friends_and_family Family
6/10
Pleasant
02 Apr 2026
Jay
否
Friends_and_family Family
8/10
Excellent
28 Feb 2026
CHING
房間很乾淨,設施服務周全,唯獨馬桶有點小問題,這次入住四人房,免治馬桶故障(無法沖洗,但能沖水),坐墊歪斜,高低不平。希望飯店方能儘快改善。
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
素琴
是的
Family_with_children
10/10
Exceptional
15 Jan 2026
MA
乾淨
Friends_and_family Friends
10/10
Exceptional
04 Jan 2026
HsinPing
房間乾淨,早餐也不錯
Friends_and_family Friends
10/10
Exceptional
03 Jan 2026
HUICHING
住宿環境優,早餐種類豐富,設施完善。
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
CHEN
早餐多樣化
Friends_and_family Family
8/10
Excellent
17 Dec 2025
KO
.
Friends_and_family Friends
10/10
Exceptional
01 Dec 2025
FANG YU
服務人員態度很好
Friends_and_family Family
4/10
Poor
29 Nov 2025
TZU CHING
早班前改
8/10
Excellent
10 Oct 2025
Tzu Ting
客房乾淨空間大,員工親切,早餐豐富
Friends_and_family Family
10/10
Exceptional
04 Sep 2025
Jiin-Huey

第一次住到有提供宵夜的飯店

晚上8:00餐廳還提供小米粥、甜湯、冰淇淋、小餅乾等點心,怕客人餓著,很貼心。
Friends_and_family Family
8/10
Excellent
31 Aug 2025
TSUNG I
整體很棒.早餐多樣化.唯一是泳池下午4點才開放.提早到的話無法先去享用飯店設施.
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Hsin-Ju

非常好的體驗

服務好 餐點好 住起來舒服
Friends_and_family Friends
10/10
Exceptional
30 Jun 2025
Jianxiong
Great hotel overall, with breakfast included. The hotel branded rice cookie welcome and farewell gifts are lovely!
Leisure Self
10/10
Exceptional
27 Apr 2025
Verified traveler
服務良好
Self
10/10
Exceptional
26 Apr 2025
lee
很豐盛的早餐,很棒的C/P值
Business
10/10
Exceptional
06 Apr 2025
CHIEH-FANG
環境清幽,早餐選擇性多樣,且有提供好吃的豆花真是新奇
Friends_and_family Family
10/10
Exceptional
18 Dec 2024
Nai Wei

很推薦

環境好 方便 服務很棒
Friends_and_family Friends
10/10
Exceptional
14 Oct 2024
MINGHSIN
Nice
10/10
Exceptional
08 Jul 2024
Chia Yuan
櫃檯很忙碌,但服務人員還是很有禮貌接待我們,送了小朋友一個小禮物,小孩超開心的,謝謝您們!
8/10
Excellent
03 Jun 2024
Verified traveler
房間整理的算乾淨,只是我們有帶寶寶,因此有向飯店借嬰兒床,但嬰兒床是有灰塵的,覺得這點有待加強,畢竟是給寶寶睡的,還沒有整理乾淨!
飯店設施蠻多的,除了泳池spa,還有麻將、switch可以租,小朋友也有遊戲區可以放電,蠻棒的!
早餐品項多,但是連住了兩天只有一兩道不同而已,但有豆花、優格、自煮王子麵還有手工麵包,是蠻特別的!
飯店位置比較偏遠一點,附近沒有什麼商店,比較不方便!
Friends_and_family Family
10/10
Exceptional
06 Apr 2024
XIN KUAN

讚讚

床很舒服,隔音不錯,衛浴設備很不錯
最喜歡他們的早餐,很有誠意!還有豆花、冰淇淋可以吃
10/10
Exceptional
05 Apr 2024
XIN KUAN
床很舒服,隔音不錯,衛浴設備很不錯
最喜歡他們的早餐,很有誠意!還有豆花、冰淇淋可以吃
10/10
Exceptional
05 Mar 2024
YUHSIANG
很不錯的體驗,早餐也很棒
Friends_and_family Family
10/10
Exceptional
03 Nov 2023
CHU CHENG

很棒的Hotel

很棒的Hotel, 免費早餐,免費宵夜,跟24hr免費零食跟茶,免費停車,還有電動車充電站,免費腳踏車租借,付費電動機車.
還有戶外泳池跟戶外SPA,只可惜戶外蚊子有點多
房間乾淨整潔view好隔音好,房間太大,感覺電視有點小台!
Friends_and_family Family
2/10
Poor
20 Aug 2023
??
請多設立停車格
8/10
Excellent
10 Oct 2022
Chengmin
早餐普通,整體大概3~3.5星的水準。
泳池毛巾沒有額外提供。
整體75~80分的評價。
Friends_and_family Family
6/10
Pleasant
08 Oct 2022
Vicshery
於平日傍晚抵達飯店,都無人員迎接,幫忙開門或拿行李。隔音差,清潔待加強,早餐普通。
Leisure Family_with_children
6/10
Pleasant
27 Sep 2022
NIEN YI

點心檸檬愛玉有蜘蛛

這次住第三次很開心晚上有點心⋯到場才知道只有小米粥跟檸檬愛玉還以為有簡單的蛋糕跟水果⋯在吃愛玉時喝了一口後即然看到碗裡面有隻蜘蛛🕷️⋯⋯
Friends_and_family Family
10/10
Exceptional
31 Aug 2022
KUO HSIANG
舒適乾淨,老闆娘很熱情,非常實惠的住宿選擇
Friends_and_family Family
8/10
Excellent
22 Aug 2022
Verified traveler

還可以

環境算不錯,但平日部分公用設施開放時間,有點不適合晚入住的訪客。
Friends_and_family Friends
10/10
Exceptional
22 Aug 2022
YaJo
非常好
性價比讚~
很棒的spa
Friends_and_family Family
10/10
Exceptional
08 Aug 2022
YUTING

很舒適的家庭旅遊

此次入住,飯店貼心的先使用預冷房卡開啟房間的冷氣,用餐也有進行時段選擇與分流,遇到我們有帶小小孩時也會主動詢問用餐需求ˊ,很棒的體驗。
Friends_and_family Family
8/10
Excellent
08 Aug 2022
CHIEN YU
早餐多元,晚上還有免費點心
Partner
8/10
Excellent
26 Jul 2022
TAO-PEN

不在市區,早餐不推薦,停車位不夠。

這家飯店離台東市區有點距離,週遭沒有商店或是餐廳,服務人員熱心且專業,但是早餐實在乏善可陳稱不上四星級飯店的水準,另外游泳池每天下午是不開放的,這對我們連續住兩晚的旅客來說,很不方便。
Friends_and_family Family
8/10
Excellent
17 Jul 2022
HSINCHIEN
晚點入住就沒車位了
早餐環境太小有點擠
離市區較遠
旺季的原因吧
Friends_and_family Family
8/10
Excellent
08 Jul 2022
Verified traveler
Everything is great
10/10
Exceptional
06 Jun 2022
Chinnan
CP值超高
Partner
8/10
Excellent
04 Jun 2022
shao-yi
整體環境都很棒,唯一美中不足是停車場不夠,車子都得停路邊
Partner
8/10
Excellent
10 Apr 2022
OI TONG

A nice trip.

Everything is fine.
Friends_and_family Friends
10/10
Exceptional
04 Apr 2022
CHIH JUNG
房間硬體設備整潔、床鋪、棉被很舒適
Leisure Family_with_children
8/10
Excellent
03 Jan 2022
CHEN TSUNG
地點偏遠,有飯店接駁車還不錯
Friends_and_family Family
8/10
Excellent
18 Nov 2021
Verified traveler
優:房間乾淨明亮寬敞,浴室水壓夠;缺:停車位太少,滿了只能停路邊,早餐簡單,飯店位置離市區比較遠
Friends_and_family Friends
6/10
Pleasant
30 Sep 2021
YUAN HAO
停車位很少(地下室+遊覽車位),住宿旅客必須把車飯店外的路邊,餐廳座位間距偏近,位子少,早餐分流成4個時段,吃起來感覺很趕時間,但菜色還算不錯!
Friends_and_family Family
6/10
Pleasant
07 Apr 2021
Verified traveler
停車位嚴重不足,叫客人自己去停路邊
Leisure Family_with_children
4/10
Poor
05 Apr 2021
Verified traveler

不推薦

此次預訂兩張雙人床的房型, 但飯店說我們只有兩個人所以留錯房間, 已經沒有房間只剩兩張單人床的房型, 飯店的說法讓人不舒服, 但因check in時間太晚也只能接受了。花了五千多但覺得這間只有二星級的水準。
Partner
6/10
Pleasant
18 Feb 2021
Verified traveler

服務親切但硬體設備需加強

大廳接待人員親切有禮,可惜飯店硬體維護不是很好。家人使用馬桶就立刻堵塞了,保險箱也莫名的有問題無法使用。跟櫃台反映後有馬上派人來解決,這點不錯。浴室蓮蓬頭水壓不足,水流微弱。還有蓮蓬頭掉漆成這樣....也該換了吧。可能因為接近過年,所以飯店相當滿,早餐必須先預約時段才能用餐。雖然說是有分時段,但還是在門口排了好一陣子才能進去用餐。整體感覺普通,應該不會是下次到台東旅遊的住宿首選。
Friends_and_family Family
4/10
Poor
14 Feb 2021
MING HUNG

兩夜家族旅遊

1.早上自助餐兩日內容均一樣,且食物補充速度緩慢,甚至不補!
2.浴室洗臉盆積水嚴重,且淋浴間玻璃水漬殘留清潔度不夠!
3.隔日未自動更換浴室大小毛巾,需電話要求才補充!
4.退房時未給房費發票!
Friends_and_family Family
10/10
Exceptional
12 Jan 2021
TING RU
雖然地點離市區有點偏遠 但窗外風景很漂亮 周遭也比較清幽 房間提供的濾掛式咖啡跟糕點還不錯
新建的飯店 設備都很新很乾淨
Friends_and_family Friends
10/10
Exceptional
23 Nov 2020
SHAN HENG
優質的飯店
Partner
8/10
Excellent
08 Sep 2020
Mike
有溫泉 還能溫泉按摩 感覺不錯 讓人很放鬆心情
Friends_and_family Family
4/10
Poor
18 Aug 2020
Verified traveler
基本上,房間的清潔度及舒適度尚可,只是這樣規模的酒店,地下停車場數位竟寥寥可數,此外,早餐服務有待加強,蒼蠅特別多,補餐速度慢,早餐經驗不太愉快!!
Friends_and_family Family
8/10
Excellent
12 Aug 2020
KuanTzu
整體住宿房間很漂亮,但是早餐蒼蠅很多
Friends_and_family Family
10/10
Exceptional
07 Aug 2020
HUI JU
飯店服務人員都很專業,也很貼心,對於我們帶小小孩的家庭,都給予很大的幫忙。
Friends_and_family Family
2/10
Poor
02 Aug 2020
Hui ching
浴室很髒!房間還有上組客人遺留下的鞋子和礦泉水!很傻眼!
Friends_and_family Family
8/10
Excellent
25 Jul 2020
Verified traveler
飯店硬體設施還不錯 但是服務有待加強 沒有引導 詢問停車 櫃台建議停路邊?!
Leisure Family
6/10
Pleasant
21 Jul 2020
Verified traveler

休息放鬆可前往

整體服務人員態度都很親切,設施也都很完善,只是當晚入住時發現枕頭放置在電視下方,沒有放置在床上,覺得怪怪的,枕頭上有頭髮,是否是當天太多人入住,工作人員不足導致忘記更換,因為枕頭有異味。
Friends_and_family Family
6/10
Pleasant
21 Jul 2020
蘇泰吉
住房當日晚上掀開被子,發現有蟲的屍體,請房務來處理,第一次很隨便的換了床單,邊也沒有塞好,還自稱前幾天剛上過新聞,講說來的人太多....。後打給櫃台請房務再過去處理,才再次重鋪好。給人感覺服務態度不是很好。
Leisure Family
10/10
Exceptional
19 Jul 2020
Verified traveler

中規中矩的表現優於預期

這家飯店是在考量前往鹿野高台與性價比較高的原則,曾在看過近期評論後有放棄打算,但抱著一試的心態前往其實整體服務與住宿體驗並沒有像項中的差:

1.地點:前往高台便利性高,看完上午場熱氣球再回飯店用
早餐都可以在5:00出發,0700左右回來用餐。

2.住宿:房間大小適中也無異味,房外有前陽台可以開窗,
觀賞前方的山景,衛浴熱水溫控開關比較需要檢
討。
3.餐食:早餐相當豐盛最重要有融入當地的一些特色如:卑
南豬血湯和海鮮粥,水果上有鳳梨、西瓜和火龍果
真的要挑剔就是連泊上比較沒變化但是絕對是很澎
湃。
4.設施:平心而論扣除水療小型泳池區外很少有飯店有這
樣的配備:包含桌球室四台、XBOX兩間、棋藝室
兩間,對於有這方需求房客絕對是一大福音,美
中不足是停車場停車問題可能要早點進飯店才有停
車格可以停否則要停外圍。

5.服務:Check in時有提醒 設施開放期間暑假由1600提早
到1500到晚間2200(若上午也可以開放會更棒),用
餐收盤的服務相當快,房客預約回飯店接駁也相當
便利整體上高於預期。
Friends_and_family Family
6/10
Pleasant
13 Jul 2020
amy
辦理入住手續太慢
Friends_and_family Friends
10/10
Exceptional
08 Jul 2020
Li Han
值得推薦
Friends_and_family Family
4/10
Poor
07 Jul 2020
Kuo-Tung

僅住一次、謝謝再聯

四星的飯店、三星的服務、二星的食物
Friends_and_family Family
4/10
Poor
17 Jun 2020
Verified traveler

有改進空間

Checkin 找不到單 花了一大半時間 離市區有點遠 早上餐點不太ok 游泳設施早上居然沒開放 三星等級四星價格
Friends_and_family Family
4/10
Poor
28 May 2020
Verified traveler
浴室蓮蓬頭水量小,墙邊都有黑色汙漬。
床單也都有污漬。
位置離市區近,停車方便。
Leisure Partner
2/10
Poor
06 Apr 2020
IHUI

髒

非常糟糕 床墊又髒 景色也差 交通不方便 早餐也普通 靠....................
Friends_and_family Family
10/10
Exceptional
30 Mar 2020
Verified traveler
訂銀河酒店,升等到娜路彎大酒店,服務人員很親切,到底都有消毒霧化器及消毒液可供消毒,讓人住得很安心,兒童遊戲區有三區,可以讓小孩玩得很盡興,房間很大也很乾淨,如果地板不是舖地毯會更好,早餐很豐盛,特別的是有果乾還有鹿野紅烏龍,很有在地特色,很棒的一次住宿經驗。
Leisure Family_with_children
8/10
Excellent
29 Mar 2020
Verified traveler
整體來說還不錯,可惜房間隔音真的太差!!!!
這次遇到素質很差的隔壁旅客,很晚了還在大聲講話拍牆嘻鬧。。。。。真是令人無言 = =\"
Leisure Family_with_children
6/10
Pleasant
02 Mar 2020
Verified traveler

適合平日來的飯店

剛進飯店時覺得大廳及樓層的空間寬敞,印象不錯,但被分配到地板滲水的房間,向櫃台反應多次得不到積極的處理,可能是連假的關係,人手不足,後來直接到櫃台要求換房間,並需自行移動行李才得以解決,但為了處理此問題花費了很多時間,也影響我們使用飯店設施的時間及權益。早餐多樣化.但吃起來都不熱.
Friends_and_family Family
2/10
Poor
02 Mar 2020
Hsiao-Lan

非常失望的住宿經驗

整體服務品質非常不滿意。房間及浴室的整體清潔非常糟,杯子沒洗有口紅印,浴缸內有頭髮沒清,未提供浴室地墊,浴巾發霉未汰換。這次住宿非常讓人失望!!
Friends_and_family Family
8/10
Excellent
12 Feb 2020
WEN-HUNG
這間飯店基本的服務還可以,環境也很舒適,但可以在入住時多說明飯店的設施及服務時間。
Friends_and_family Family
8/10
Excellent
07 Feb 2020
I-TE
1.
Friends_and_family Family
8/10
Excellent
07 Feb 2020
WEN-YUNG

可再次住宿

飯店位置所在生活機能較差
Friends_and_family Friends
6/10
Pleasant
04 Feb 2020
Verified traveler
外観や部屋はきれいでしたが、バスルームの匂いがきつかったです。カビか配管からだと思います。ホテル周辺に飲食店は全くありません。タクシーも流しは全くいません。台東観光夜市までは徒歩1時間くらいです。台東市自体タクシーがそれほど多くないので、観光する際はまず足をどうするか決めた方が良いと思います。朝食バイキングは美味しかったです。
Leisure Self
10/10
Exceptional
01 Feb 2020
Wenhao

住宿的地方太偏僻\n

住宿的地方太偏僻
Friends_and_family Family
8/10
Excellent
01 Feb 2020
Chih Pin
還不錯
Friends_and_family Family
6/10
Pleasant
29 Jan 2020
Verified traveler
房間算明亮乾淨,但隔音不好,早餐自助式人多東西補的慢、座位也不夠坐、動線不夠清楚
Leisure Family
4/10
Poor
29 Jan 2020
Verified traveler

娜魯灣銀河酒店住宿

吹風機太LOW,比3星級用的還不如,短髮都吹不乾了,何況是長髮,早餐人太多,服務人員乾脆不管了就放任自己找位置,找得到就坐下來吃,找不到就站在那邊等到有位置再坐,真的很失望
Friends_and_family Family
2/10
Poor
28 Jan 2020
Verified traveler
通往SPA泡湯區路面積水未清理,且更衣間亦積水未清理,感覺很糟,令人不敢泡湯,似乎無清潔管理人員,僅有1人於入口處, 提供毛巾
Leisure Family
6/10
Pleasant
22 Jan 2020
MC
Alles soweit ok, jedoch ist das Hotel in die Jahre gekommen.
Leisure Family
8/10
Excellent
29 Dec 2019
CHI NAN
車位不足
Friends_and_family Family
8/10
Excellent
25 Oct 2019
Hsiu-ling
房間舒適度不錯,但溫泉溫度不足,可以再熱ㄧ點,大致上滿意。
Friends_and_family Family
6/10
Pleasant
22 Oct 2019
Verified traveler
儘管訂房網站標榜「免費停車」,但據櫃台表示,飯店給住客的停車位只有二十多個,因此晚點報到的開車散客必需冒交通危險停駐沒畫停車格的路邊。
Leisure Family
8/10
Excellent
14 Oct 2019
Min Chun
吹風機是壞的
6/10
Pleasant
12 Oct 2019
WeiChung

CP值不高

床單浴巾都有很明顯的汙點,早餐補的速度很慢
Family
8/10
Excellent
04 Sep 2019
mao-hua
整體而言是不錯的飯店,美中不足的是餐廳蒼蠅太多,飯店有公告係因該期間附近農田使用有機肥料所致。另外建議,運動休閒設施、健身房...等,上午時段應該開放使用。至於SPA與泳池也許有清潔準備需求,是否可於上午時段開放則可考量。
Family
4/10
Poor
03 Sep 2019
Huimin
免費機場接送 網站上並未標註時間 這樣讓消費者有被受騙的感受 因為沒有任何備註 不在接送安排的時間點 不做機場免費接送 這樣應該會考慮下一次的住宿選擇了。
Friends
8/10
Excellent
20 Aug 2019
YINGYU

4人房3200元含早餐 還有游泳池,C/P值算高了!!

環境都算乾淨!! 游泳池與SPA雖然不是非常大,但訪客沒很多所以還算舒適,早餐種類還蠻多的。唯一覺得困擾的是隔音,走廊上關門開門講話的聲音在房間都聽得很清楚..............對了 距離市區稍微遠了一點,開車要10-15分鐘
Family
8/10
Excellent
18 Aug 2019
Chun-ping

地點稍偏,適合自駕者。

基本上不錯,早餐內容仍有加強空間。
Family
8/10
Excellent
18 Aug 2019
學昌

停車方便

環境清幽停車方便
Family
10/10
Exceptional
17 Aug 2019
li jen
整體住房和設施相當適合家庭旅遊,唯一浴室的熱水實在很難調整,熱又過熱,調冷又變成冷水,成了這三天的小小缺點。
Family

Location & surroundings

Formosa Naruwan Galaxy Hotel Taitung
No 66 Fengxing Rd, Taitung, Taiwan – China

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Formosa Naruwan Galaxy Hotel Taitung

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