Unicorn Hotel

8/10

Excellent

13 Jun 2026

gary

Stayed over one night on way to Yorkshire. Good size and comfortable room lovely evening meal and excellent breakfast. Staff very helpful. Would recommend. L

Partner

10/10

Exceptional

16 May 2026

Stephanie

Lovely stay

10/10

Exceptional

23 Mar 2026

Sarah

The location was excellent, plenty of parking, staff really helpful. Just a note, rooms are upstairs & we did not notice a lift. The room was spotless, although the decor is a bit tired & worn.

Partner

10/10

Exceptional

14 Mar 2026

Norma

parking is excellent and very convenient for the hotel.
Staff are extremely helpful and friendly .Did not use the bar

Self

10/10

Exceptional

21 Feb 2026

Peter

Very clean and very friendly staff would recommend a stay to anyone

Friends_and_family Friends

6/10

Pleasant

20 Feb 2026

Anthony

Staff were good, but room was too warm and in need of redecoration. Also disappointing that the bar closed at 10pm but we couldn't get a drink at 9.57pm because the bar had already closed.

Partner

6/10

Pleasant

26 Jan 2026

Robert

The room was clean the bed was comfortable but the shower area needed major repair. The flush button on the toilet was broken,the soap dispenser was broken and the shower doors didn't meet. The door into the room was difficult to unlock.
The Hotel needed updating generally.

Leisure Family

10/10

Exceptional

25 Jan 2026

Kevin

We stayed in room 17 a family room. Perfect for the 2 adults and one teenager. Room was big and clean. Very comfortable beds. We paid a very low rate for the room and I was very pleased with the overall stay. Will be staying again. Many thanks.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Scott

Fun place, easy to get to, great staff

10/10

Exceptional

14 Dec 2025

Sarah

lovely staff.

2/10

Poor

09 Dec 2025

ELAINE

This is VERY basic accommodation, which the website somehow manages to make look cosy & inviting! Additionally, there was no hot water, & the room had two distinct unpleasant odors - one, the strong smell of greasy cooking from the kitchen, & two, an underlying musty smell. We cut our stay short from three nights to one night.

10/10

Exceptional

09 Dec 2025

Paul

Staff were all excellent and the food was good.

Friends_and_family Family

2/10

Poor

15 Nov 2025

Joanne

Damp in the room, bath panel hanging off, curtain missing. Room was terrible

Friends_and_family Family

6/10

Pleasant

11 Nov 2025

alison

Upon arrival it took over 20 minutes to check in , very unprofessional service . Was almost at the point of walking out

Partner

8/10

Excellent

09 Nov 2025

Janet

Thank you I enjoyed my stay very much. It would’ve been nice to have mugs in the bedroom to make a lovely mug full of tea and also a couple of biscuits would be nice,but thank you for keeping it nice and warm. It was lovely and quiet. I didn’t have the breakfast with you so can’t comment on that. Sherry met me and booked me in when I arrived charming lady. Thank you

10/10

Exceptional

25 Oct 2025

Samuel

Room was clean and had all the basic necessities. Staff were friendly and helpful.

Leisure Self

8/10

Excellent

21 Oct 2025

David

Room clean and very cosy - had great night's sleep.

Business Self

2/10

Poor

18 Oct 2025

Alan

Polite person on check in and apart from leaving the following morning them were the highlights of this hotel.

I will remember the Unicorn for all the wrong reasons, imagine a room that hasnt been touched for the last 20 years plus but for the 30 minutes quick clean after every stay. Absolutely no evidence of a deep clean clean in this place.

We got to the room, an absolute disgrace. Dusty - Dirty glasses on coffee tray - Dirty coffee cups - Dirty chrome plated light switch next to bed (disnt touch it) - Dirty black, aged grout in bathroom floor tiles - dirty bathroom tiles around the edges - Light bulbs different colour whites and some not illuminating and 1 in the bathroom flickering - Dirty head board (wall) please see the pictures, absolutley unbelivable... 30 minutes till our restaraunt reservation, bedding was clean so we grinned are bared it.... never ever again would I stay at this place ever ever again.. thos review is going to be sent to Mastons complsints department..

Please see pictures

On check out, I was ready to voice my dissapointment on the room but then realised why there is a key box at the car park exit door, im sure they dont want to hear the complaints... Never ever again!!

Partner

4/10

Poor

11 Oct 2025

Andy

Not a great experience, got locked in the bathroom for 20 mins because the bathroom door jammed and stopped working. After being rescued by staff

Business

6/10

Pleasant

12 Sep 2025

Alyssa

The rooms are very basic and tired - beds were ok and clean

Business

10/10

Exceptional

02 Aug 2025

Tim

Overnight stay for niece's 21st party

Excellent value for money, cheerful friendly staff (Paula in particular worth a mention), room comfortable, clean and tidy with good facilities and towels.

A little worn and shabby in the public areas.

Partner

8/10

Excellent

02 Aug 2025

Kevin

Really comfortable beds and clean room. good location overlooking the Trent and lovely riverside walks. Didnt have a room at the front so our view was of the air conditioning unit, so not to good. rooms at the front would have great views. Good indiand restaurant nearby. For what we paid I was well satisfied and would stay again

Leisure Partner

8/10

Excellent

09 Jul 2025

Verified traveler

Stay for 2 nights

Hotel a little dated but the staff certainly made up for that
Breakfast was disappointing

Friends_and_family Friends

10/10

Exceptional

08 Jun 2025

Dennis

Lovely location,food good , will definitely go back

Business

6/10

Pleasant

15 May 2025

Fiona

Lovely staff . Just a bit ‘ tired ‘ in terms of decor.

Leisure Partner

8/10

Excellent

05 May 2025

Brian

Lovely stay with a couple of minor drawbacks

Had to run the hot tap for ages to get any sort of hot water and gave up once it reached tepid (hence the low eco score)
Not enough sockets for phone chargers etc.
Otherwise very comfortable stay.

8/10

Excellent

20 Apr 2025

Hayley

After mentioning an issue with the room first allocated to us upon check-in, we were directed to another room, it was excellent… very spacious, view of the river, very clean and lovely bathroom. We had an excellent night sleep in a huge king size bed, it was lovely and quiet especially after closing time.
Looking back at what time we checked in, we could’ve timed it better because it was in the middle of food service in the restaurant and it was very busy, so there was a bit of a wait to check in as staff were extra busy.
At breakfast the food options on the continental was excellent and a plentiful supply and came included with the cooked breakfast.

Leisure Partner

8/10

Excellent

18 Apr 2025

adell

nice stay, as well as full breakfast no complaints, other than bring an extension lead with you

10/10

Exceptional

13 Mar 2025

Leasha

A lovely hotel where the staff were absolutely wonderful, the kids were over the moon with the biscuits the lady on reception gave us, just a little touch but it was lovely. The room was a little dated but had all we needed and was well maintained and clean which is more important than the era of furniture (think 1990s pine era).

The initial lack of signage for the car park had us almost parking out the front in a car park full of pot holes but as we got out we realised the car park was round the back son drove round there instead. The car park was well lit, covered by cctv, and easy access to the bar and hotel. There’s also a really good little park for the kids to be entertained if you want to sit out back for a bit.

Overall it was excellent value for money and we would definitely go back.

Leisure Family

8/10

Excellent

05 Feb 2025

Neville

Hotel stay

Nice traditional style building, staff very helpful, room was clean and bed was very comfortable, had sausages and mash which was very nice.

Business

10/10

Exceptional

25 Dec 2024

Andreia

Lovely place specially for kids. Good food and cozy beds

Leisure Family_with_children

8/10

Excellent

30 Nov 2024

David

Enjoyable Stay

A comfortable and cost effective option. However what really made my stay was the friendly and helpful staff especially Paula and Jackie.

Self

6/10

Pleasant

30 Oct 2024

Phil

Value for money

Partner

10/10

Exceptional

16 Oct 2024

DAVID

A good choice

We used to take our children here years ago on riverside trips and were really pleased by our four night stay. Nice clean room with very big bed, relaxing pub, good food and a quiet location with plenty of free parking space. Staff are nice and helpful. We'll be back.

Partner

8/10

Excellent

12 Oct 2024

Stephen

Nice view of the Trent

Very good

Business

8/10

Excellent

11 Oct 2024

Verified traveler

Good value

Staff were great. Room was nice and clean. A decent pint and freshly cooked breakfast. Good value for money.

Friends_and_family Friends

6/10

Pleasant

09 Oct 2024

Andy

Massive carpark at the front and back.
Check in at the side of the bar
The room was up a flight of stairs and you need a code to get into the corridor.
The room was a good size as was the bathroom.
Quite drab and worn looking decor, lots of repair jobs, no headboard but just marked walls as seen in photos!
The bed was ok
Wifi is good
The shower was ok
Evening meal was limited menu due to a burst water pipe in the restaurant!
Went for the chicken and mushroom pie
Very overcooked pie with rather tough pastry.
Good size portion
Not bad value.
Breakfast is not included but can be added if wanted.
Location right opposite a river with some nice walks.
Not much else close by though.
Would stay again if there was nothing else close by.

Business Self

8/10

Excellent

09 Oct 2024

RUARI

Nice location

The room was comfortable. I ate in the restaurant, which was pleasant but my food was very late. When I chased, they had. An explanation - there was no coleslaw. I didn't want any anyway and would have appreciated the opportunity to let them know before my stomach thought my throat had been cut...!

I was disturbed very early because of a burst pipe. It didn't affect me or my room, luckily.


I think it's a nice hotel l and well placed for m my business trips. I will visit again and give them another shot. The staff were pleasant and tried to be helpful.

Business

6/10

Pleasant

24 Sep 2024

Kenneth

Nice hotel. Unfortunately, no hot water during our stay. Good food.

Leisure Partner

8/10

Excellent

10 Sep 2024

Jacqueline

Location

10/10

Exceptional

25 Aug 2024

Renee

Superb Hotel, great service snd wonderful food service

Leisure Partner

6/10

Pleasant

21 Aug 2024

James

I have stayed at two Marston Inns before and this one was different! The rooms are very old, well decorated but had not been properly cleaned. There were large cobwebs on my ceiling that had obviously been there for a long time. The staff are very friendly and seem to be rather obsessed about reviews. The food was rather overcooked and dry and the service, especially at breakfast was very slow. The location is superb.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2024

Elizabeth

We had a lovely time!

I stayed at The Unicorn with my 6 year old daughter for 2 midweek nights in August. The staff were amazing, especially Jackie and Hannah. The evening meal was great value and the continental breakfast was delicious!
The bed was the most comfortable I think I've ever slept on.
The building itself does need a little tidying up. The seals on the shower were a little grubby and some of the paintwork and carpets in the rooms were looking tired. The bar and food areas were lovely though.
We had no problems getting our electric car charged and the little climbing frame in the beer garden round the back kept my little one entertained for ages.

Friends_and_family Family

10/10

Exceptional

06 Aug 2024

Adam

Great stay, very clean room with a lovely view.

Leisure

10/10

Exceptional

09 Jul 2024

Virginia

Lovely bar and hotel by the beautiful river Trent.

Leisure Self

10/10

Exceptional

04 Jul 2024

Ildiko

Good hotel with a nice view

We were pleased with our stay. We only stayed for a night. The food was nice, the bar/restaurant was busy but we still got our food reasonably fast. The view was beautiful. Shame we had no time to walk around. It was easy to find and there was plenty of parking.

Friends_and_family Family

6/10

Pleasant

30 Jun 2024

Caroline

A disappointing stay.

Firstly, the beds were incredibly comfortable and I had the best nights sleep! Unfortunately the hotel itself is in need of some repair and maintenance so it looks very tired and dated. The place was very busy but only had 3 staff which meant a long wait for drinks and food. The area in which the hotel is situated was beautiful and the canal stunning.

Friends_and_family Friends

8/10

Excellent

29 Jun 2024

Kris

Welcoming staff and good food.

Nice stay at the Unicorn. Food was tasty.
The bathroom wasnt the cleanest- hairs in the bath!
The staff were very welcoming and friendly.
The place could do with a revamp- starting to look tired.

Partner

8/10

Excellent

08 Jun 2024

Brian

A Few Small Niggles

Have stayed in The Unicorn many times in the past and have been very satisfied however this particular room lacked in a few small things.
One side of the double bed did not have any surface to place personal items such as watch, phone and wallet or cash etc. Because of the exceptional large bed there was not enough room for a bedside cabinet on that side but maybe a small shelf would be handy.
Also one side of the bed had a light switch but it didn’t appear to do anything, I would have expected it to switch off the main light (the only light in the room) instead of having to use the main wall switch on the other side of the room and stumble back to the bed in the dark.
That same side of the bed had a just one single socket but it was not a standard 13amp socket but a round pin one which was unusable leaving the room a little short on useable wall sockets.
Just these small negatives, if sorted, would improve the stay immensely. Having said that we will gladly be back again to enjoy the fabulous riverside location and friendly staff.

Partner

4/10

Poor

22 May 2024

peter

As at 18 May 2024 this hotel has a 4 star rating and an 8 guest score on Expedia. Because of that rating I paid a very high tariff for the quality of accommodation actually provided. This hotel has 2 star accommodation. My room didn't even have a bedside lamp.
Somehow the star system has been gamed here.

8/10

Excellent

21 May 2024

Verified traveler

Nice pub with rooms and view of the river Trent

Good sized room and the bed was huge. The rooms are above the bar area which was fine as its wasn't too noisy. The car parking is easy as there is loads of space. I used this location as it was a short drive to the Water Sports Centre in Nottingham. the kitchens close about 8:30 ish so if you are late back for food I can recommend the Indian about 100mtrs down the road.
All in all a nice location for a few days away

Business

6/10

Pleasant

24 Mar 2024

Douglas

Rooms very tired and in need of refurbishment.

House keeping was poor.

Leisure Partner

8/10

Excellent

19 Mar 2024

Bryan

We've stayed before - same problem as last time. It was cold and the heating was only put on after some persistence from us. The staff here do not have control of the heating so it is hard for them to respond to a reasonable request for warmth

Leisure Partner

10/10

Exceptional

12 Feb 2024

Richard

One night stand!

Very, very warm welcome from the staff. Just what I needed after a long drive. Good reasonable prices for good beer and excellent evening meal. Breakfast was the icing on the cake.
I will be back!

Business

10/10

Exceptional

10 Feb 2024

Ian

Amazing place to stay staff very friendly and helpfull food amazing best night sleep ever would deffo come back

Leisure Self

6/10

Pleasant

23 Jan 2024

Bryan

Location was good. Room was fairly basic, but clean. Bed was comfortable and the shower was good. The toilet seat was broken. There was loud entertainment downstairs, which was very noisy until gone 11pm - not a problem for us, but might be for others!
Main issue was the timed heating, which did not come on until 6.15pm. Checkin was from 4pm, the bedroom was seriously cold and the temperature outside was several degrees below zero. The staff were unable nor apparently motivated to deal with this problem.

10/10

Exceptional

19 Jan 2024

Chris Olds

Awesome

Amazing food . Visit this place

Business

8/10

Excellent

13 Jan 2024

Bryan

Easy and convenient for us. By the river with a good walk available at the side of the water

Leisure Partner

10/10

Exceptional

23 Dec 2023

Peter

Visiting Nottingham ? If so. Visit The Unicorn.

On arrival the first thing that strikes you is the building. With it being Christmas it was lit up and looked inviting. Inside we were not disappointed. Warm welcome at reception. Rooms located in corridors which are accessed via security doors. Excellent room with massive bed. Bed comfy and therefore great sleep quality. Room well furnished and spotlessly clean. Bathroom was fresh and looked to have been recently retiled. Shower cubicle was new but was on the small side. The food in the restaurant was very good as was the Marstons Pedigree. All the staff were helpful and polite. Will definitely be back.

Partner

8/10

Excellent

03 Nov 2023

J G

Another Night Away

First room had limited TV channels. The staff did all they could to fix but eventually I was moved to another room.

Business

2/10

Poor

21 Oct 2023

Dean

The restaurant and bar were closed due to a leak in the bar. The room had a leak coming from the ceiling down the wall. The carpet was wet from the leak. One of the bathroom towels had lots of dirty marks on. Would not stay here again.

Leisure Partner

8/10

Excellent

01 Sep 2023

Peter

Staff were very friendly and helpful. Plenty of parking to both front and rear. Amazing views of the river from some of the rooms. Lovely walk along the river nearby.

Rooms are clean and tidy. Some of the fixtures and fittings could do with being replaced but everything worked.

Leisure Friends

10/10

Exceptional

03 Aug 2023

Trevor

Survey

Nice clean and friendly would stay there again

Business

4/10

Poor

30 Jul 2023

Stuart

No disabled access or facilities apart from smelly dirty bar area toilets.

Leisure Partner

6/10

Pleasant

05 Jul 2023

neil

Nice location, decent pub, friendly staff, however standard of accommodation a little tired & need of updating. Price point a little high.

Business

4/10

Poor

17 May 2023

Scott

The property has probably seen better days. It’s an impressive edifice, but is in need of updating inside, particularly in the hotel areas. The bedroom was shopworn and the tv had no remote. The bathroom was dirty, and the tub/shower was a menace, with a very slippery bottom and no shower mat or handholds.

Leisure Partner

4/10

Poor

16 May 2023

Alan

Pillows like bricks

Bedrooms with no headroom, Pillows as hard as bricks. Breakfast said finishing at 10.30am go to breakfast at 10.05 and all gone, They did cook breakfast for us, but charged us full continental breakfast, when we didn't get one.

Business

4/10

Poor

14 May 2023

Adrian

We waited too long for check-in, although the woman who did the job was very friendly. Our room was large and our bed comfortable, but everything could have been quite a bit cleaner. Most disappointing was the kitchen. Two of the four items we wanted were unavailable in the evening, and in the morning we were informed that breakfast would not include eggs, since apparently they had \"gone missing\". The lighting didn't work in the stairwell to the accommodation area, which made use of the mechanical security keypad which unlocks the bedrooms corridor a challenge indeed, and the stairs themselves difficult for my 88 year old mother to navigate. The dining area suffers from enormous damp problems on at least one wall, and all of the public spaces are in somewhat desperate need of refurbishment. All in all, I would have liked this hotel - which in practice is a pub with rooms - to be very much better for the price.

Leisure Family

10/10

Exceptional

12 May 2023

Mark

The hotel was really nice, food great any staff were very friendly.

10/10

Exceptional

23 Apr 2023

Derek

.

Leisure Partner

8/10

Excellent

17 Apr 2023

Kricia

Lovely spot. Parking. Clean & comfy

Friends_and_family Family

8/10

Excellent

08 Feb 2023

Adam

Generally good. Clean and well organised. Apart from the dirty mug.

Business

8/10

Excellent

04 Feb 2023

Graham

Some aspects of this place are great and some are poor - condition of the bathroom in bedroom poor but public areas mainly well decorated. “Hob and coffee machine broken” so breakfast limited and only instant coffee

Partner

8/10

Excellent

26 Jan 2023

Anita

Good location for walking

It was a nice room with a good bed and shower room. There was quite a bit of dust, we had to clean out the extractor fan it was so dusty and the curtains were very worn with rips in them. Nice view of the river though. No hot breakfasts available as they had no morning chef, whist we hadn’t booked in for breakfast we would have liked it on one of our two nights stay.

Partner

10/10

Exceptional

19 Jan 2023

Geoff and Merril

Easy access and quiet night. Comfy beds. Helpful staff

Business Partner