Hotel Ariston

4/10

Poor

02 Jun 2026

Andrew

Reception area was nice and modern , locate good.
But the room was a let down , booked a superior room but think a got a basic room on 2nd floor . Mould in bathroom , shower over bath with table cloth like towels , never come across these before very thin and shiny and no fluffy towels.
Did ask what room I had been give but receptionist lady wasn't quite sure at first yes it's a superior room. No, it's not a superior room yes, it is.
I don't usually write a review, but this room was a total letdown after all the good reviews Iv read hence that why I choose this hotel .
Just beware room 228 . Guy in the morning at check out was more helpful and said he would have given us another room , but after previous lady at reception would t we throw our case in and when out for the evening .

Partner

10/10

Exceptional

19 May 2026

Breck

Easy check in. Friendly staff, great location from Termini.

10/10

Exceptional

06 Apr 2026

Angelique

The staff was amazing and kind from check in to check out and even at breakfast. Their breakfast was the best of all the hotels I stayed at in Italy since they offered a wide variety of options and servers were attentive.

The room felt a little dated, especially the bathroom. I also didn’t like that the windows were all facing each other and felt like someone could easily climb through. Otherwise, I’d still recommend this hotel

Family_with_children

2/10

Poor

10 Mar 2026

Houssam

Poor condition. Room was stuffy and has no light. Very hot with no AC.

10/10

Exceptional

08 Dec 2025

Erly

Just be vigilant

8/10

Excellent

01 Dec 2025

Ramaprasad

Everything was great, hotel room was hot and it was difficult for staff to turn it down.

Leisure Family_with_children

8/10

Excellent

09 Nov 2025

Emma

The room was very clean and the staff were very helpful. There was a small lack of plug sockets but the bathroom was nice and spacious as well as the hotel being located in a fantastic area.

8/10

Excellent

27 Oct 2025

Alec

The hotel fas fine, not very quiet as we could hear the room nextdoor and outside noise was quite high as the window wasn't very modern.
The location was perfect for getting around the city, the entrance was very nice and staff were great. All in all though I wouldn't say it was 4* as advertised.

Leisure Partner

10/10

Exceptional

15 Sep 2025

LEAH

Conveniently close to train station in Rome and Hop on Hop off bus. Lots of restaurants nearby. Travelling alone and felt safe in the area.

Leisure Self

6/10

Pleasant

10 Sep 2025

Luke

Hotel in Rome

My stay at the Hotel Ariston was ok, primarily due to its location just a stone's throw from Roma termini, making it a perfect base for exploring. The hotel has a eco theme. The rooms feel a little dated and while the rooms are compact, they are very clean and functional, you're really paying for the location. Outside at night may feel a little sketchy for some. There are lot of people hanging about at night that may not have other places to go. The staff were average. Not rude but not overly helpful (or didn't give the feeling of helpfulness). I would think about staying here again for a convenient location.

Partner

10/10

Exceptional

20 Aug 2025

Gio

My “go-to” spot when staying in Rome. It’s literally one block from the main train station in Rome, and the Central Market with tons of food options. Great breakfast buffet, amd in-house bar. They can book private transport from the airport too if needed. Highly recommend!

Leisure Family

10/10

Exceptional

16 Aug 2025

Claudia

.

6/10

Pleasant

09 Aug 2025

Theresa Alexandra

Room was fine overall, clean enough, amenities provided. Shower was tiny. The gym is misleading. Only open for a few hours in the morning and evening, on the top floor and not air conditioned. We walked in then right back out. It was cooler to run outside than on the one treadmill in the gym. Not quite as advertised.

8/10

Excellent

03 Aug 2025

Paul

The Hotel Ariston is just on the edge of the tourist area near the train station where you go from thinking \"this is nice\" to thinking \"hmmm ... I don't know\" but once you walk through the doors, any qualms disappear, and from then on, it's a great location from which to explore Rome.

We never did have a drink in the cute little bar off the lobby, but the bartender was gracious in grabbing us waters for our room.

The room was comfortable, the bed slept well, the bathroom offered just enough privacy for a couple of Americans.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Fernando

Lacking Basics and Showing Wear

This hotel needs maintenance, especially the rooms, which are small and lack basic features like a mini fridge. The bathrooms definitely need attention as well.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Jenia

Close to train station and lots of dining options.

Leisure Family

10/10

Exceptional

14 Jul 2025

Jennifer

Hotel was present clean.

Leisure Self

8/10

Excellent

12 Jul 2025

Risa

Overall good, clean, shower not great bed mattress very hard

10/10

Exceptional

19 Jun 2025

Vincenzo

Good deal

8/10

Excellent

22 May 2025

parviz

Staff were nice and service was good

Leisure Family

10/10

Exceptional

27 Apr 2025

Robert

Great convenient location. Excellent staff & fabulous breakfast for a fair price.

10/10

Exceptional

02 Apr 2025

Pratik

Great place, nice breakfast,

10/10

Exceptional

31 Dec 2024

Tamilla

Excellent experience!

Leisure Family

8/10

Excellent

15 Sep 2024

Wendy

Excellent location. Just a few minutes walk from the Termini Train Station and Bus drop off and pick up.
The staff were all friendly & helpful. Nothing too much trouble. I emailed several times to ask questions and I got a swift reply.
We booked a basic double room, no frills but was very clean. I was worried when the booking said a large single bed. Was it big enough for 2 adults?. It was a very comfortable King Size bed. Didn't want to pay too much for a hotel, after all it's somewhere to shower and sleep.
We left our bags and came back to pick them up.
We had dinner one evening a few doors down from the hotel. It was nice. The waiters were very entertaining.
I would stay here again if I visit Rome again.

Leisure Family

10/10

Exceptional

12 Jul 2024

Sherif

Our family had an outstanding stay at the Ariston Hotel near Termini station. Despite the hotel being a bit old and boutique, it was fully functional, clean, and comfortable.

The highlight of our stay was the exceptional staff, particularly Francesca and Sabrina at the front desk. Traveling with a child in a wheelchair, we greatly appreciated their kindness, support, and willingness to accommodate our needs. They went above and beyond to ensure our comfort.

The rooms were cozy and well-maintained, providing a perfect retreat after exploring Rome. The genuine warmth and personalized care from Francesca and Sabrina made our stay truly memorable.

We highly recommend the Ariston Hotel for its excellent hospitality and dedicated staff. Thank you, Francesca and Sabrina, for making our stay so special!

Leisure Family_with_children

6/10

Pleasant

29 Jun 2024

Edik

Room layout was inconvenient.

8/10

Excellent

03 Jun 2024

Jose

Good hotel

Leisure Partner

8/10

Excellent

24 May 2024

Karen

Area noisy & Rome dirty unfortunately.
Room 148 bed fantastic
Air conditioning not sure if working?
Bathroom area dark, see through glass to shower not good.
Staff friendly & helpful
Area convenient near train station Termini

Leisure Family

10/10

Exceptional

17 May 2024

Carlos

Great view and very relaxing

Leisure Family

6/10

Pleasant

05 May 2024

Zubair

Very old building with some upgrades.

Leisure Family

4/10

Poor

03 May 2024

Richard

EXTREMELY SMALL ROOM! Passage around the bed is wide enough for one person. Bathroom has see through doors. Shower had good water pressure, but barely any elbow room. Breakfast is 18 Euro per person. Will try somewhere else next time in Rome. Only plus is proximity to the Termini.

Leisure Partner

8/10

Excellent

11 Apr 2024

Joseph

Super convenient to the Termini rail station. The hot water was a limited.

Leisure Self

8/10

Excellent

31 Mar 2024

Dawn

Nice hotel, helpful staff and decent breakfast, good location

Leisure Family

10/10

Exceptional

11 Mar 2024

MICHELLE

Recommend

Staff was so accommodating, place was clean. Good location.

Friends_and_family Family

8/10

Excellent

07 Mar 2024

Meera

Great stay at this place. Room is clean and cozy.

Leisure Family_with_children

6/10

Pleasant

24 Dec 2023

Marli

Very good.

Room was renovated, very clean when we arrrived. Daily clean could be better, but not a problem for us. Shower not very good, but water temperature was perfect.
Breakfast was above my expectation.
Staff friendly. Easy check-in abd check-out. Location is just perfect!! 3 min walking from Termini station, with mini markets and cafes around the hotel.

Friends_and_family Family

10/10

Exceptional

15 Oct 2023

Christine

Meet my needs for one night stay.

Leisure Partner

4/10

Poor

14 Oct 2023

Jessica

Surrounds heading to the hotel was dirty, rubbish surrounded.
My room smelled of sewage, the air on didn’t work properly.
The city tax after checking out . Make sure you have cash.

Leisure Friends

8/10

Excellent

12 Sep 2023

MAXIMINO

Location of hotel to transportation, tourist attractions and dining was excellent. Breakfast diversity and quality was disappointing. Red wall and floor tile in commode and bidet area was appropriate to a brothel.

Leisure Partner

10/10

Exceptional

27 Aug 2023

Alison

Perfect location for a couple of nights before cruising from Civacavechia. Located 2 mins walkfrom terminus station where bus transfers from airports drop off so convenient.
20 mins walk to city centre.
Lots if bars and restaurants nearby.

Leisure Partner

2/10

Poor

19 Oct 2022

Dipesh

Didnt recevie the free drink even after asking at the hotel, terrible service and the rooms had a bad smell not very clean either (beds and bathroom conditions could be much cleaner)

Leisure Family

8/10

Excellent

15 Oct 2022

Sia Lei

Its good walking distance from Train station

Business_and_leisure Friends

6/10

Pleasant

22 Sep 2022

Hassan

On the last day we were informed that the breakfast was not included on our rate. We were charged $80 for our 4 days of breakfast for two people.
Also we ended up paying $48 additional taxes.

Leisure Family

2/10

Poor

20 Sep 2022

Verified traveler

Fake fotos

All that I need from the hotel is clean linen and a gym. Therefore, when choosing a hotel, I looked only at gym fotos. These guys have fake gym photos. Fraud. There is no such gym and there is no leg press simulator. Not a single dumbbell or barbell. This is not a gym at all. We must pay tribute, the location of the hotel is very good and there is an excellent sports club in a 2-minute walk in the station building. 39 euros for training and you can go there. But I am upset by the deception. Yes, and more. I did not receive a drink as a VIP exclusive client, although I reminded about it.

Business

6/10

Pleasant

19 Sep 2022

Caroline

This place was fine as a place to lay your head when needing to quickly leverage Termini for a night. I would not stay here as your stay in Rome as the hotel is tired and area around is very touristy. Like staying next to Times Square if you were in NYC. Also the amenties are quite tired. Again totally fine for one night.

Leisure Partner

2/10

Poor

08 Sep 2022

Arcadia

We arrived early, left our luggage and went site seeing. Went back to hotel to check in at 1:15. We were told to wait since rooms not ready. After almost an hour waiting and several people that came in after us got their room keys we were told they had no rooms and they sent us to Hotel Morgana across the street. It was an awful place. Not very happy at all with how we were treated. Would not recommend the Ariston in Rome to anyone.

Leisure Family

6/10

Pleasant

29 Aug 2022

Ionita

the breakfast was great and staff friendly.
the shower was clogged and the sink didnt have a trap so there was sewer gas in the room; for a 4 star hotel, one would expect more

Leisure Family_with_children

10/10

Exceptional

28 Aug 2022

Kathryn

Great location. Clean hotel. Nice staff. Excellent breakfast.

Friends_and_family Friends

2/10

Poor

02 Aug 2022

Stephen

Toilet broken and no vip benefit received. Staff are incompetent and room is small and has tiles missing from bathroom floor! Do NOT stay in this disgusting hotel, Not 4 star, would barely consider 2 star.

10/10

Exceptional

24 Jul 2022

Rosa

I love the location and the people working at the hotel are very nice, friendly and helpful

Leisure Family

4/10

Poor

18 Jul 2022

Derek

Disappointing Second Stay

We had stayed here before and liked it. We found this time however we were given an internal courtyard room with no outlook except into what can only be described as a prison block courtyard, dull, dark and full of steel work through steel shuttered windows which were closed and curtains drawn all the time.

The room itself was very small with access to only one side of the double bed, no space for any additional seating, indeed we struggled with our cases on the floor for a two night stop. I have a bigger caravan I tow!

I have to say though, small as it was, the bedroom was clean and the bed comfortable with clean sheets.

The bathroom was tired and a bit more than dated. Although generally clean the shower was in keeping with the bedroom, very very very small. I struggled in it to properly shower. The shower drain hole was filthy and something we had to turn a blind eye to. Again with window and steel shutter that opened onto the internal prison yard. The window itself was no wider that 200mm…! I would however say that the maids did their best with what they had to work with.

Breakfast was typical of Rome, but the service and quality just lacked that extra omph it needed. Not everything was available… take what your given and move on!

Check in and check out was fine, no more or less complicated than anywhere else. However on exit my wife asked for a simple sticking plaster for a blister on her heel. The hotel didn’t have any…!!! What no first aid box? Oops….

Partner

4/10

Poor

12 Jul 2022

Teddy

Property is near the train station. Piles of Trash left in the streets. As soon as you walk out, you are acosted by street hawkers. Morning \"buffet breakfast\" is not a buffet. Food was less than appetizing. Cold coffee. Room was WELL WORN. Window went to a dark courtyard with fire access to roof. Wifi did not work.
Power outage part of the day on our floor only.

Leisure Friends

6/10

Pleasant

08 Jul 2022

young joo

Not thing better than Holiday Inn in USA or Hong Kong. Forget the international standard hotel rate in Rome. Rome is beautiful but hotel’s expectations/expectations are different.

Leisure Family

10/10

Exceptional

05 Jul 2022

Andrea

Great location

4/10

Poor

03 Jul 2022

Steven

The rooms have thin walls, you can hear people talking in next rooms.

Leisure Self

8/10

Excellent

29 Jun 2022

Shireen

Hotel was clean but room was very very small. Surrounding areas (roadway) are very rough and dirty with very sketchy characters lurking in the streets and following me to my hotel on 2 occasions. Be careful.

Leisure Friends

6/10

Pleasant

06 Jun 2022

Felix

Liked the proximity to the Termini Station but the hotel looks dated.

Leisure Partner

8/10

Excellent

01 Jun 2022

Camilo

The property is fine. It’s clean but a bit outdated. Good service. It’s near the terminal, which is convenient but a little dirty.

Leisure Self

4/10

Poor

15 May 2022

Ryan

We were a bit disappointed with our stay at Ariston. We knew that Costco trips uses this hotel, so we thought it would be a safe bet to stay here.

The Expedia check in says that it begins at 1:30pm, but the hotel told us when we arrived that it does not start until 2pm. Our room was not ready until about 2:45pm. They did offer free luggage storage when we were unable to get into our room.

Our room did not have working AC. The hallway and lobby seemed much cooler than our room. After having hotel staff come into our room twice that evening, they were able to provide an oscillator fan. We were not offered compensation or another offer for the broken AC and were going to have maintenance review our day of check out.

The room had one wall outlet (later found one in the wardrobe) that was partially controlled by the wall switch. Therefore, our fan took the plug overnight while our phones could not charge.

We did get the breakfast and were disappointed with the \"sweet\" breakfast (pastries) which were a little hard and tasteless. The \"savory\" breakfast (eggs, meats, etc) looked better. Coffee was fine.

The hotel is a very short walk (1 block) from Roma Termini, which is great to train/metro to other parts of Rome, Italy, airport. It is a 50 minute walk to the Vatican, 25 minute to the Coliseum, 30 minute walk to Pantheon, and 15 minutes to Trevi Fountain.

Overall, the quality was a little lower than expected for what we paid for our evening.

Leisure Partner

10/10

Exceptional

14 May 2022

Casey

I left my cell phone there and they were so gracious to arrange for delivery of it.

Self

2/10

Poor

17 Apr 2022

Sunaina

very bad

bugs and ant in room and heater not working and very bad ventilation and one day no electricity in my room and hotel not offer me any credit for no electricity very bad stay

Friends_and_family Family

10/10

Exceptional

03 Mar 2022

Henry

Wonderful and quaint

Nice and roomy space - a little old and worn around the edges but a lovely bed - my wife said she had never slept on a more comfortable mattress and did not want to leave! It is not modern, but it is not overly worn either - and the staff were all perfectly lovely.

Friends_and_family Family

2/10

Poor

17 Oct 2021

Verified traveler

Find another hotel to enjoy the amazing city

It was a shocking experience, the room was dusty and the blanket not clean , there's no heating and the conditioner doesn't work so we couldn't even have a shower for 3 days because it was freezing.
The breakfast is a disaster , there's no buffet and no menus to order, the servers were overwhelmed and they don't speak English so we couldn't ask for anything except uncooked scrambled egg and cappuccino that ended as an espresso in my table , so we had to go somewhere else to have breakfast even we paid for breakfast in the hotel.
The only positive thing in the hotel is the location that is close to transportation and you can go everywhere to explore the city . Beside that there's nothing in this hotel that explains the 4 stars .

Partner

8/10

Excellent

13 Oct 2021

Adel

Quaint snd very convenient

Leisure Family

4/10

Poor

17 Sep 2021

lorena

It was close to the train station.
The breakfast was good.
Room was good and clean.
But not enough pillows, when u ask for more they said that everyone was gone and couldn’t get any more pillows.
I didn’t know they control A/C from the front desk. After trying different ways I call front desk and they said they would turn it on then I call back they said they did turn it on but it was not working so they were going to send somebody next day to fix it. So we had to sleep in a hot room (after a hot day outdoors)
We left next day to go for tours when we come back that night (around midnight) they said we need it to move to another room cause the A/C could not be fix. We went to our room to pack the key to the room would not work. We had to go back to front desk to make it work. Then we move. But the time we were in our new room it was around 1 am. The room was nicer but smaller. I’m not coming back!

Leisure Family

4/10

Poor

03 Sep 2019

santos

Unhappy return customer

This was my third time staying in this hotel, first it was good because they put me at 2nd floor where rooms are much nicer and roomier. Second stay, they put me 1st floor where room was terrible, you can barely move in shower and I am not fat. They put me in the same room third time. Really disgusted. You are really paying only for location. Will not come back.

Friends_and_family Friends

10/10

Exceptional

28 Jul 2019

Verified traveler

Friendly and clean throughout. Very close to the station. Nice to have drinks station available during the day.

Leisure Partner

8/10

Excellent

24 Jul 2019

Tony

Good place and will stay again.

Have stayed here several times. 1 minute from station and airport buses with good metro and bus links into the city. Very good hotel with an excellent breakfast and good sized room. €6 each person each night city tax is disgraceful but not the fault of the hotel. You have to pay cash. The only complaint is one of the receptionists chewing gum while serving. Not Good!

Partner

8/10

Excellent

08 Jul 2019

Verified traveler

The air conditioning was too weak.
The front desk did not provide more than 1 key and we were a family of 4.

Leisure Family

8/10

Excellent

28 Jun 2019

Tom

Good location very close to Termini station. Room was large and clean, staff friendly and helpful.

Leisure Partner

6/10

Pleasant

25 Jun 2019

Verified traveler

Even I message about my arrival 1 day ahead, I still don’t have the room until the second day. They sent me to another hotel for the first night. Another issue is the room key. They only provide one key per room. This is inconvenient. There are times that I go out while my wife sleeps in. To get back into the room, I have to wake her up to open the door.

Leisure Family

8/10

Excellent

13 Jun 2019

E E

Ariston hotel

Decent hotel in good position for public transport. Friendly efficient staff, comfortable and good breakfast that caters for most tastes . Restaurants across the road were pleasant.

Partner

8/10

Excellent

26 May 2019

Verified traveler

Perfect location and friendly staff. Biggest breakfast buffet I've seen.

Friends_and_family Family

6/10

Pleasant

24 May 2019

Verified traveler

Moved us to another hotel that wasn’t what we paid for. Whilst it was okay, the bed was rock hard and the facilities were older. Also the floor needed a good sweep as we couldn’t walk around in bare feet. Thankfully the shower pressure was good, so at least I had a good shower.

Leisure Family

8/10

Excellent

07 May 2019

Verified traveler

Location, stuff very helpful. Breakfast is good and the bar areis excellent.

Business_and_leisure Partner

6/10

Pleasant

30 Apr 2019

Jack

The room was not as nice as I expected based on the hotel’s rating and photos. It is located a block from Rome Termini train station providing easy access transportation. However, the area around the station is busy and a little dirty. The neighborhood several blocks further away is cleaner with better restaurants to chose from.

Leisure

2/10

Poor

28 Apr 2019

Thomas

Air conditioning wasn’t working, too hot to sleep, tiny room with almost no day light as shutters can’t be pushed out fully. Only one power socket which is lower almost on the ground, so you can’t charge charge phone and use kettle at the same time. This is the only hotel that demands city tax to be paid in cash even though they took our credit card. Overall really bad experience.

Leisure Partner

4/10

Poor

23 Apr 2019

Verified traveler

Room in no way resembled the pictures of the room choice I had selected when making this trip. On arrival, room was so small I could barely get into it, barely had room for the bed. Mattress was very hard, and didn't sink at all when I sat on it, didn't even have a full headboard. Walls were so thin that could hear neighbors and people in hallway as if they were in my room.

Room had no natural light or ventilation. It was very stuffy in my room, but there was no temperature control. Was told at front desk that the \"city hasn't permitted them to turn on the a/c yet this year\"--but couldn't even turn on the fan? Temperature controls in my room serve no point then! So they brought a portable fan to my room, which used the only free plug I had to charge my phone.

Bathroom light could not be turned off. Shower stall had mold, and was so small I couldn't even turn around inside of it.

After first night, I decided to get a different hotel a block away, even though my stay here was non-refundable, and new hotel was 600 EUR more. Came back to my room and my key card didn't work. Went to the front desk and asked for card to be fixed, and manager proceeded to give me the third-degree about why I had clicked the frown face in my Expedia email asking about my stay so far. I didn't want to talk about it (didn't know the hotel would even be notified of that by Expedia and that they would know it came from me!) and just wanted my key card fixed, so I could pack my luggage and move out.

Leisure Self

10/10

Exceptional

14 Apr 2019

Verified traveler

We had a very good stay at this hotel, the staff were so helpful, I would recommend this establishment to any one staying in Rome (a big thank you to all the staff)

Friends_and_family Family

10/10

Exceptional

13 Apr 2019

Verified traveler

Excellent hotel! Great location near train station

Leisure Partner

6/10

Pleasant

27 Feb 2019

Yiming

The air condition was making lots of noise, everything else was great

Family

8/10

Excellent

17 Dec 2018

Andy

Great for a short break

Excellent location for easy access to Termini railway, Metro and bus station. Plenty of good places to eat only a short walk away. Hotel breakfast was good with lots of choice hot or cold.

Partner

4/10

Poor

08 Dec 2018

Verified traveler

What I didn’t like - there is only one small lift in the hotel.
I was unable to reach the reception by phone and had to go to reception every time I need something.
I wasn’t provided information paper and it wasn’t in the room regarding internet access.
TV - very difficult to use, most of the time it was stating no signal found.
No slippers, no hair conditioner. You will think that very large and heavy hairdryer will dry quick, you will be wrong.

Likes: rooms are clean, enough towels. Beds are firm and comfortable, safe in the room, internet speed is amazing, breakfast is nice.

8/10

Excellent

03 Dec 2018

Verified traveler

Nice hotel near Termini Station. Very convenient. Very friendly staff

8/10

Excellent

11 Oct 2018

Linda

There were some initial problems checking into our room, but the staff handled the difficulties with grace and diplomacy. They compensated us for our inconvenience. The staff was efficient and friendly throughout our stay.

10/10

Exceptional

27 Sep 2018

Verified traveler

Excellent location close to most tourist attraction, can walk to most within 15-20 minutes, Vatican about 60 minutes walk.

8/10

Excellent

09 Sep 2018

Sanjeev

Great location and comfort

Was comfortable and great location

Family

10/10

Exceptional

17 Aug 2018

Colleen

Staff were very accommodating. Hotel was just as expected.

8/10

Excellent

21 Jul 2018

Tammy

Good breakfast

Very good buffet breakfast. Very convenient location close to railway station and highlights. Lots of restaurants around serving not only Italian food but also indian Chinese.

10/10

Exceptional

14 Jul 2018

Verified traveler

Nice hotel

Nice hotel that is very close to the Termini train station. The staff were nice and helpful. The room was clean although the bed was uncomfortable but I can sleep on anything after a day of walking. The breakfast was included and had a large selection.

8/10

Excellent

13 Jul 2018

Bibiana

Family Vacation (2 adults, 2 small children)

Very close to Termini train station. Lots of restaurants in walking distance. 5min walk to train station and city seeing bus stop. Clean hotel and fairly modern. Great breakfast selection. Friendly staff. Elevator available.

Family

6/10

Pleasant

22 Jun 2018

My

Last day. Front desk representative, try to charge us more for loundry. Recite shows 13 E, he asked us for 20E
Second of all, the same guy told us,that we have to pay for taxi (from hotel to airport), 80E.
We order different taxi, and we pay only 30E.
Very on professional!

6/10

Pleasant

10 Jun 2018

Verified traveler

Outdated. Otherwise ok.

Outdated and overpriced hotel, very small rooms, lost power 3 times, plumbing in th shower does not work well. Room smelled like rotten egg at times. Otherwise ok.

8/10

Excellent

30 May 2018

Verified traveler

The room was clean and the beds were comfortable. The check in was very slow.

Family

8/10

Excellent

23 May 2018

Jenna

Great hotel near termini station

The hotel was very comfortable, centrally located near the termini station, and the staff was quite friendly and helpful. The breakfast was also plentiful and had a good variety of foods to choose from. Would definitely return if in Rome again.

Partner

4/10

Poor

19 May 2018

Verified traveler

i got a very small room. The room was no more then 2 stars.
In the shower was no where to put the soap, only on the floor.
after my complaint I got a better room but he was partially equipped.
The breakfast was poor for a 4 star hotel.

8/10

Excellent

17 Apr 2018

Verified traveler

. Nice hotel close to train station. Close to nice restaurants and 15 min walk to coloseum

8/10

Excellent

11 Apr 2018

Verified traveler

Lovely friendly staff - every single one of them! Room was nice and spacious. The bathroom was a little old in places and the pressure of the shower was terrible but at least there was warm water! Everything was clean. The breakfast was great, more than I expected!

Family

8/10

Excellent

08 Apr 2018

Adriano

Great staff

Staff is friendly, super helpful and customer oriented. Special thanks to Alessandro, Elena and Ricardo! The quality of the staff is the key factor that makes us to recommend the hotel.

6/10

Pleasant

01 Apr 2018

Dazzler

Good location close to Termini train station

A good hotel presented well with friendly staff. A complimentary drink was given on arrival. The lobby and bar area were finished well to a modern/contemporary feel. The room was a little tired/dated however we understand some rooms have been modernised elsewhere in the hotel so know what you are booking. The bathroom was set up as a wet room but unfortunately the shower screens did not fit well and allowed the water to leak out across the floor so we had to pile towels up to mop up water! The beds are ok but not as comfortably as say a Premier Inn or Travelodge in the U.K. Pillows were very flat so we asked for some more. The extra pillows were as heavy as a bag of potatoes and as hard - we have never experienced pillows like them! The breakfasts were good with a good choice of food hot and cold to cater for different nationalities. The hotel position is handy for local buses and approx 15/20 min walk to lots of attractions. The staff were friendly and able to recommend some good local restaurants for both pizza and pasta meals. You will be approached dozens of times a day by immigrant street sellers around the streets of Rome. They got very tiresome after a while as they are persistent. They currently sell selfie sticks, chargers, umbrellas and lumps of slime for kids that they throw onto boards whilst making an annoying squeak sound with their mouths!
All in all we had a great time with 2 young boys aged 15 & 11. The Italian architecture cafes and attractions are great