Name: B&B Le 4 Stagioni Dante's Suites
Address: Pzza Dante Vico Carceri San Felice 13 Checkin Vico, Naples, 80135, IT

2/10

Poor

18 Jan 2026

Joseph

dont book they are a scam
sent messages saying check in until 9pm got there at 8.15pm and they were closed
messaged them and they didnt get back to me untill after 11pm, so i had to book somewhere else for the night
went to check in next day as they tried to charge me 120 euros to check in when i had already paid online i only needed to pay city tax of 35

Leisure Family

4/10

Poor

13 Oct 2025

Eugene

Communication is absolutely terrible. Difficult check-in process, and the room we reserved is not what we got. Paid for early check in, but unit wasn't ready. Also the check-in office is several miles from your actual room, and you are on your own for transportation (cabs cost more than the room). They still have not refunded our deposit and they will only communicate in WhatsApp because that is not easily available for legal purposes. We now have to dispute the deposit charge because they have gone dark.

Partner

2/10

Poor

10 Oct 2025

S H

Be careful

Noisy. Did online application for 2 nights. Arrived at premises to learn I had to check in at another address that closed before I could get there.
Helpline closed and unable to assist.Had to find another hotel nearby for €70. When I visited the checkin address they charged me a late checkin fee of €40 and a refundable bond in 2 weeks of €200!!!! For 2 nights.Even though I’d paid the rental.Totally inflexible and unfair. My friend said THIS IS A SCAM. Room decor was poor and floors not clean. Think carefully before staying with them and read the fine print!

Self

2/10

Poor

08 Oct 2025

Jason

You will pay less if you pay more for another hotel room and location. The mistakes, extra fees and lack of service was shocking. I’ve been home for 3 1/2 weeks, and they still have kept my deposit although I left the room immediately, clean and in good condition.

6/10

Pleasant

12 Jan 2025

Oscar

Hotel location that I booked was not the location that I got. It was 3 metro stops away.

Leisure Friends

10/10

Exceptional

10 Jul 2024

Karen Elizabeth

Lovely property, well kept and in the centre of everything even though it was quiet.

Only problem was that Reception (and booking in) was on the other side of town and we couldn’t get hold of them when we had a problem operating the safe.

Would stay here again though.

Leisure Partner

2/10

Poor

11 Jun 2024

Sophia

Avoid

Unable to access the room, property want helpful and kept hanging up on both me and hotels.com when they called. Instructions didn't match the property location or the room booked, checking in online should have meant it ẁas all easy but just made it more difficult.
Conditions only received after checking in - 200 deposit for 1 night's stay, not in hold but being charged and returned after 30 days.

According to other reviews, lots of people had to complain before getting the deposit back.

The cafe outside the property tried to assist, they see it all the time and it's apparently not unusual that people can't access or have their booking cancelled.

Friends_and_family Family

4/10

Poor

09 Jun 2024

ELIZABETH

Not recommended. No staff at the property. Phone not answered. Air conditioning didn’t work. We couldn’t check in first night and had to pay to stay elsewhere. On the plus side, great location right next to metro, and room and bed large and clean. Choice of cafes and restaurants within easy walking distance.

Leisure Family

6/10

Pleasant

16 Sep 2023

EMILIA

Reception in other location than hotel

The reception is 2km away from the apartament so it is rudiculous that you have to travel so far between locations. No shuttle provided.

Self

4/10

Poor

02 Oct 2022

Pablo

Perfect location, clean but sewage smell in bathroom, check in is on a different hotel. We arrived at 8:59pm but were told that the shuttle only ran until 9pm (?) and didn’t give it to us. We were told the router was inside the room but not only it wasn’t there the wifi signa was very poor or not existing occasionally. We complained about all mosquitoes inside and were offered to pay a deposit for a device that we had to pick up at the reception of another hotel.
We enjoyed it because we had the mindset of an ok airbnb not a hotel.

Leisure Family

2/10

Poor

22 Sep 2022

Bianca

It wasn’t a great experience

4/10

Poor

27 Nov 2019

Nhu Ngoc

Good service but bad room quality

Me and my friend stayed at Dante suite for 3 nights and we got bitten crazily by some insects. There were 27 small red dots in my friend’s body on the last day we check out. We were so worried that it might be bed bug.

At the same time, the toilet is completely insane. Whenever we flush it, it will make some creepy weird noise. Even though the location is very good, receptionist is helpful and friendly but cannot forget how itchy I have to deal with many bite mark in my body.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2019

Stephen

Supr friendly staff.very helpful....very clean in great location...great security...door to enter pretty funky...

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

Reese Myra

Great hotel and Location

We arrived after their check-in time but the quickly informed me a for a fee had a driver waiting at the airport. All was convenient and appreciated by us. The woman who checked us in was cheerful and very helpful orienting is in Naples.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2019

Soma

Great stay and excellent value!

I had an incredible stay here. Awesome modern styled rooms with a huge super comfortable bed. I loved it! Rooms cleaned daily. Excellent location. Would absolutely stay here again!!

4/10

Poor

14 May 2019

Rachael

Not worth it

Check In 2pm
Ezekiel and Chiara were nice and pleasant. The room was on the smaller side, no coffee, noises from being street side, cold- no extra blankets, check out 10am, check in at 2pm so you don’t have the room for a full 24hrs.
Transport that was confirmed and promised was not provided due to this inconvenience, they charged us for a luggage storage that we would’ve not needed to store. (Had it not been for their missing driver) They were not helpful with alternative transportation or rectifying the lack of transportation which was the owners fault in the first place.
We then walked our bags over half a mile on cobblestone, therefore destroying our luggage. The wheels literally broke off our luggage. This establishment will nickel and dime you. The owner is rude and arrogant towards staff and his guests.
Would not recommend based on most amenities they said were “provided” that they did not provide.
Also, it is extremely hard to get in without keys as the key pad seemed not to work or the staff would not pick up.

Partner

10/10

Exceptional

13 Feb 2019

Verified traveler

Very quiet, clean and comfortable B&B. Right in the city centre makes it easy to find a restaurant. The staff were very helpful when finding museums or catching the metro. Would 100% reccomemd and stay here again

Leisure Partner

10/10

Exceptional

18 Jan 2019

Dovile

Staff super friendly!

The only frustrating thing was - Cold floors and no slippers

Partner

8/10

Excellent

24 Dec 2018

ahuva

Good central location, making it easy to travel

Good central location, making it easy to travel,
Most attractions are within a reasonable distance from the hotel, and nearby there is a metro .
Good Service , Clean Room , a Large Room , Big bed , Balcony.
(I added a picture from the room, and a picture from the balcony)

Partner

8/10

Excellent

23 Dec 2018

Christian Bernard

Be mindful of check in time

Perfect location but not flexible check in time esprcially that my flight arrved late in the evening. I needed to pay 30€ for airport transfer as i am forced to book it. Coz if i ddnt i wont be able to check in as they said no one will be at the reception at the time that i will arrive. Nonetheless i would still stay here coz of the location and cleanliness. Il just book an earlier flight then as to not have the same problem again

8/10

Excellent

22 Dec 2018

Christian Bernard

Call them before check in

Over all stay is good. Perfect location, clean and they are helpful. People just need to doinle check the booking condition as they dont have a 24 hour check in and if you will arrive late in the evening you need to get their transport service that cost 30€ so that you can check in. If that is not arrange ahead of time chances is no one will accomodate you.

10/10

Exceptional

18 Nov 2018

Pat

Great hotel fab location comfortable bed lovely breakfast

10/10

Exceptional

11 Sep 2018

dale

Easy stay in good value comfortable accommodation

We booked a transfer from the airport as arrived later and didn't want to miss check in, a few minutes late but had us checking in 20 minutes later.
The staff were lovely and provided information on where to eat, transit, etc.
Rooms are spacious, clean and well appointed and hotel is in a good location to visit the old city, palace area and port.
Great value, no complaints.

Partner

10/10

Exceptional

02 Sep 2018

Paul

Perfect location and clean room. Best value for $!

Everything was perfect except the slow internet speed and the lack of towel change and bathroom amenities. They only change towels once in 3 days. Since we stayed for 2 nights, we had to use the same towels for our entire stay. They provide only shampoo, soap, and a couple of other bathroom amenities. No conditioner or shower gel. So bring your own. The internet speed was very slow and the connection was sometimes spotty. Other than those small shortcomings, we really enjoyed our stay there. The location was perfect! Everything was within walking distance. The room was super clean. The staff was very helpful and friendly. Daniela and others smiled often and kindly explained to us about the local area. I highly recommend this hotel if exporing Naples for 3-4 days.

Partner

10/10

Exceptional

16 Aug 2018

Miguel

Miguel’s review

The hotel’s location is a little bit confusing but if you pay attention to the signs on the walls you will be able to locate it. Overall service was excellent receptionist was very nice and helpful and gave us all the city and restaurant information that we needed. Breakfast was good and the coffee was excellent. They called the taxi company for us which proved crucial for us. The taxi driver kept my iPhone X (don’t know if on purpose or not) after I left him use it to locate an hotel for us. Since I had locate my iPhone turned on I was able to track it to the driver. We went back to the hotel and the receptionist help us get in contact with the cab company and got te driver to return my phone to the hotel. I will return to this hotel next time I’m in Naples.

Family

10/10

Exceptional

01 Jun 2018

Jaevy

Excellent stay!!!

Great friendly location near Piazza Dante. Very close to the metro which gives you access everywhere. Walkable to the major landmarks if you prefer walking

Shame we didn't have time to try the breakfast as our schedule was jam packed!

Partner

6/10

Pleasant

16 May 2018

Verified traveler

terrible service

Relatively nice room - I never received an email to notify them of check-in time so no one was there when we attempted to check-in (we waited with two other couples). Not too big of a deal... got into the room, hot water wasn't working. Went back down... no one was there again. Again... not a terribly big deal... then sent an email to them. Absolutely awful customer service... no apology... just pretty much yelling at us through the email and saying that they were there the entire time and that everything was working properly when it wasn't. Pretty ridiculous response... would not advise staying here.

Partner

2/10

Poor

28 Apr 2018

Yuri

Refused check-in and kept payment

Made a booking on Orbitz in the evening for same evening. Called a few minutes after the booking to confirm check in instructions. No one answered. After multiple calls to hotel was told that they can’t check me in because it is too late. When i asked about getting a refund so i can book another hotel for the night the woman on the phone became angry and started yelling that she can’t help us. I still don’t have my money back.

I would strongly urge any future customers to seek other accommodation options.

8/10

Excellent

06 Apr 2018

Simoné

Great value for money and good public transport

Pros: Huge Comfortable bed
Close to public transport and easy to get to from the airport (just take the bus from the square outside)
Clean with fun decor
Helpful staff

Cons: Tiny geyser in the bathroom, water ran cold quickly, not even enough to run a half a bath.

We only spent one night at Dante's Suites but it was good, we checked in late afternoon, and it was a bit of a struggle to find the BnB. It is not the location shown on google maps, it's just off the square by the metro exit. The receptionist was very helpful, she came and fetched us from the wrong location shown on google. She also changed our comforter on the bed which smelled very strongly of fabric softener.

Overall great value for money.

Partner

10/10

Exceptional

14 Jan 2018

Lisa

Great B&B, but contact for check-in instructions

As a B&B it was really quite lively. Simple, but tastefully furnished and not too small. Furniture, linen and bathroom were all new. The location was fantastic, with the historical and exciting parts of Naples right on the doorstep. The breakfast was basic but fine and brought to our room which was a nice touch. The only tricky thing is finding it and I would recommend contacting the B&B ahead of time to let them know when you are arriving as there is no sign And you can't access reception without someone letting you in. I would suggest to the B&B that they email all guests when their booking is made to inform them of the exact location and instructions for arrival as if you arrive at night and are unaware, it can be disconcerting. Otherwise we had a great stay and I would highly recommend it, for the price.

Partner

10/10

Exceptional

17 Nov 2017

Enrique

Nice, clean stay right at Piazza Dante

The staff was excellent, very helpful with directions to close by attractions, and restaurants. They helped us print out the boarding passes for our flight the next day.
The room was spacious, clean, and with all amenities we would have expected.
The location, right at Piazza Dante, could not be better.
Great value for money!

2/10

Poor

03 Nov 2025

Rosa

SPORCA

Leisure Partner

8/10

Excellent

05 Oct 2025

GERARD ANDRE

L'emplacement près du centre et à côté d'une station de métro est idéal
Cet hébergement dispose d'une bonne literie
Douche a refaire car en mauvais état
J'ai demandé une bouilloire comme spécifié dans le descriptif je n'ai jamais eu de réponse
Une mauvaise nouvelle au Check in : taxes et ménage a régler obligatoirement en espèces pour 104 euros en supplément
Cette info n'était pas indiquée lors de la réservation sur le site.Ceci alourdit la note !!!

Leisure Partner

2/10

Poor

25 May 2025

Samuel

Nous avons eu la mauvaise surprise de ne pas loger à l'adresse choisie sur le site.
Très compliqué pour faire le check in.
Nous avons été mal reçu par une femme extrêmement désagréable.
De plus, nous n'étions pas logé dans le même bâtiment que nos amis.
Le troisième jour le ménage n'a pas été fait.
En conclusion, une trés mauvaise expérience que nous ne renouvelleront pas.

Leisure Friends

8/10

Excellent

09 Oct 2024

AURORA

Struttura carina e centrale, forse troppo vecchia esternamente. Pulizia non troppo approfondita

Leisure Partner

2/10

Poor

01 Aug 2024

Verified traveler

Terrible

First of all, the address registered in the app, the location of the reception, and the actual accommodation are all different. Without knowing this, I attempted online check-in after receiving an online check-in email, but it kept failing, possibly due to a website error. I sent a message through Hotels.com stating that I couldn’t check in online, but received no response. Eventually, I arrived at the accommodation listed in the app at 20:55, just 5 minutes before the check-in time of 21:00. However, since the reception was at a different location, I couldn’t check in. After several attempts, I finally succeeded in checking in online at around 21:07.

Then, the accommodation suddenly charged me an unexpected deposit of 200 euros and additional fees totaling 63 euros. Among these, 40 euros were for a late check-in fee, which I find unreasonable. I was only 7 minutes late for the online check-in, and their website was not functioning earlier in the day. I even made an inquiry to which they did not respond, yet they are charging me this fee. I have been trying to communicate through WhatsApp, but after the initial response, they stopped checking my messages after I complained.

Without prior notice, I stayed in a 60 euro accommodation but ended up paying an additional 263 euros. Out of this, the only refundable amount is 200 euros, and I have no idea when I will receive it. This is a terrible experience, and I plan to lodge a strong complaint with Hotels.com about this matter.

Friends_and_family Friends

4/10

Poor

19 May 2024

Marco

Senza colazione. Camera nulla di che

Ho pagato per un B&B ma non ho avuto la colazione…
Se si chiama B&B ci dovrebbe essere, altrimenti suggerirei di cambiare nome…

Friends_and_family Family

4/10

Poor

16 May 2024

Luigi

deposito cauzionale assurdo !!!!200 euro

2/10

Poor

28 Jun 2023

Fabian

I did Not visit this hotel regarding the Scam System: i should have payed extra 85€ for Late checkin which they told me After the booking. I found Hundreds of 1 Star Google ratings which told us to Stay away from this, dirty rooms and broken Stoff may encounter us additional to employees who will force us to pay additional Money. However, 16h After booking i told the Scam Like Person (85€ extra for Late checkin person) via WhatsApp that i want to storno, i lost all my Money. No Goodwill only Chat history of Bad attitude and mean words

Leisure Partner

4/10

Poor

23 Apr 2023

Gabriele

Diese Unterkunft liegt zentral unweit des Piazza Dante. Das ist jedoch das einzig Positive. Warum es als B & B ausgeschrieben wird, erschließt sich uns nicht. Frühstück wird nicht angeboten, doch das ist in Italien ja egal, da es überall Cafés und Bars gibt. Der Ort selbst muss leider als Abzocke bezeichnet werden, denn kaum angekommen, kamen unerwartete Kosten hinzu. Wir raten von dieser Unterkunft aus diversen Gründen ab. Obwohl für die tägliche Reinigung ungewöhnliche extra Kosten pro Tag und Person berechnet wurden, wurden Bad und Zimmer nicht gereinigt, lediglich Handtücher gewechselt. Im Bad und in den Zimmern gab es viele kaputte und ausrangierte Dinge wie Handtuchhalter, Toilettenbrille und einiges mehr. Sehr lieblos alles. Nie wieder !

Leisure Friends

2/10

Poor

02 Apr 2023

Camila

Muy mal servicio. Habitaciones están lejos de donde se hace el check in y nadie te ayuda con el traslado. Pésima atención de las chicas del mostrador. Baño sucio y en malas condiciones.

Partner

6/10

Pleasant

29 Dec 2022

Valeria

Hotel pequeño, bien ubicado pero ruidoso

Muy bien ubicado. Muy pequeño y ruidosos los vecinos que no nos dejaron dormir a la noche. El check in quedaba muy lejos del hotel en si. Tuvimos un problema con el aire acondicionado y la persona encargada nos ayudó muy amablemente.

Friends_and_family Family

6/10

Pleasant

06 Sep 2022

stefano

Stanza ampia e accogliente. Ottima posizione per visitare a piedi il centro. Bella la vista dalla terrazza su piazza Dante. Scomodissimo il check in a 15 a piedi di distanza, me ne sono accorto solo all'arrivo a destinazione. Questo aspetto dovrebbe essere migliorato.

Partner

6/10

Pleasant

23 May 2022

Marco

Bagno assolutamente da risistemare!

Leisure Friends

10/10

Exceptional

21 Sep 2020

Giuseppe

Ottima scelta! Lo consiglio vivamente

Ottima posizione per visitare la città. Sistemazione super confortevole, molto pulita e personale del BB gentilissimo. Ho usufruito della navetta gratuita dal punto di check-in al B&B.

Self

2/10

Poor

01 Mar 2020

Verified traveler

Al ceck-in arroganza scortesia ed incompetenza.Se decidi di andare via prima....devi attendere che vengano a controllare la cameta per consentirti di recupetare.i 200 euro di cauzione . Pazzesco!!!!!! Di notte almeno 3/4 volte ti svegli di soprassalto per rumori allucinanti provenienti dal bagno.Non
lo consiglierei . A Napoli c' e' di molto meglio

Leisure

8/10

Excellent

28 Feb 2020

Natasha

Posizione ottima! Camera gradevole e pulita! Da rivedere l’ economicità dei servizi accessori ( servizio navetta, deposito bagagli e servizio pulizia camera finale ).

Leisure Partner

10/10

Exceptional

20 Feb 2020

Andrea

La comodità di essere in pieno centro.
Posizione strategica.

8/10

Excellent

16 Jan 2020

Verified traveler

Posizione. Rapporto qualità prezzo ottimo . L’unica cosa negativa é il check-in che bisogna farlo in un’altra struttura ad un km di distanza.

Leisure Partner

8/10

Excellent

05 Jan 2020

Francesca

Piacevole soggiorno

La stanza piccola ma accogliente, pulita e con tutto il necessario. La nostra stanza era situata in piazza Dante, posizione davvero molto comoda per visitare tutta la città. Il personale molto gentile e disponibile. Abbiamo apprezzato di essere stati contattati alcuni giorni prima del nostro arrivo per organizzare il ceck-in, che viene effettuato in luogo diverso da quello dell'appartamento. Tutto è stato comodo e piacevole, vivamente consigliato.

Partner