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Woodspring Suites Waco Near University

Waco - TX · United States

705 North I 35View location

5.4/10Review score701 Reviews
Cleanliness5.6/105.6
Service6.2/106.2
Comfort5.8/105.8
Condition5.4/105.4
Location9.0/109.0
Neighborhood7.2/107.2
Amenities4.6/104.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Woodspring Suites Waco Near University

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 105 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves. Distances are displayed to the nearest 0. 1 mile and kilometer. Marlin Branch - 0. 6 km / 0.

4 mi- McLane Stadium - 3 km / 1. 9 mi- Texas Ranger Hall of Fame - 3. 2 km / 2 mi- Waco Convention Center - 3. 6 km / 2. 3 mi- Texas Sports Hall of Fame - 3. 7 km / 2.

3 mi- Mayborn Museum Complex - 4. 1 km / 2. 5 mi- Fort House Museum - 4. 2 km / 2. 6 mi- Dr. Pepper Museum - 4. 5 km / 2. 8 mi- The Texas Collection - 4. 6 km / 2.

Read more about this hotelShow less

8 mi- Armstrong Browning Library - 4. 9 km / 3. 1 mi- Cameron Park Zoo - 5. 1 km / 3. 2 mi- Ferrell Center - 5. 4 km / 3. 3 mi- Magnolia Market at the Silos - 5. 7 km / 3.

5 mi- Brazos Park East - 5. 8 km / 3. 6 mi- Baylor University - 5. 8 km / 3. 6 mi. The preferred airport for WoodSpring Suites Waco near University is Waco, TX (ACT-Waco Regional) - 14. 7 km / 9.

1 mi Located in Waco (Bellmead), WoodSpring Suites Waco near University is within a 10-minute drive of Magnolia Market at the Silos and Baylor University. This hotel is 0. 5 mi (0. 9 km) from Marlin Branch and 2. 3 mi (3. 7 km) from McLane Stadium.

With a stay at WoodSpring Suites Waco near University in Waco (Bellmead), you'll be a 4-minute drive from Baylor University and 6 minutes from Magnolia Market at the Silos. This hotel is 0.5 mi (0.9 km) from Marlin Branch and 2.4 mi (3.9 km) from Waco Convention Center.

Make yourself at home in one of the 105 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 16 Pet max weight (per pet) in lb is 35 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 9 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 5 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: 100 percent of room rate (subject to availability)
    • Late check-out fee: 100 percent of room rate (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Marlin Branch 0.6 km / 0.4 mi
Texas Ranger Hall of Fame 3.2 km / 2 mi
Waco Suspension Bridge 3.6 km / 2.2 mi
Indian Spring Park 3.6 km / 2.2 mi
Waco Convention Center 3.6 km / 2.3 mi
Texas Sports Hall of Fame 3.7 km / 2.3 mi
Baylor University 3.7 km / 2.3 mi
Bledsoe-Miller Park 3.7 km / 2.3 mi
Mayborn Museum Complex 4.1 km / 2.5 mi
Dr. Pepper Museum 4.3 km / 2.7 mi
Foster Pavilion 4.3 km / 2.7 mi
The Texas Collection 4.6 km / 2.8 mi
Armstrong Browning Library 4.9 km / 3.1 mi
McLane Stadium 4.3 km / 2.7 mi
Cameron Park Zoo 5.1 km / 3.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 105
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Woodspring Suites Waco Near University

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Woodspring Suites Waco Near University

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Woodspring Suites Waco Near University

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Woodspring Suites Waco Near University

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Woodspring Suites Waco Near University

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Woodspring Suites Waco Near University

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Woodspring Suites Waco Near University

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Woodspring Suites Waco Near University

5.4
Review score
701 Reviews
Cleanliness
5.6 /10
Service
6.2 /10
Comfort
5.8 /10
Condition
5.4 /10
Location
9.0 /10
Neighborhood
7.2 /10
Amenities
4.6 /10
100 reviews shown
2/10
Poor
29 Jul 2026
Jeremy
I only stayed in the room the first night. I lost my money and have gotten NO help! The room had blood all over the refrigerator and floors were not clean. The toilet was broken and due to my medical condition it was not safe for me to stay there!
2/10
Poor
14 Jul 2026
William
Do not recommend this hotel. Non-smoking room, smells like stale smoke. The hotel does not offer any \"do not disturb\" options on room service and will have maintenance enter the room at any given time unannounced, leaving curtains wide open and knocking clothing on the floor. Will never return. Booked the room for 1 week and left days early without any refund being issued.
Self
4/10
Poor
22 Jun 2026
Patricia
They have roaches
Family_with_children
4/10
Poor
17 Jun 2026
Alan
The front desk staff was fantastic and very helpful. The room was not very clean. In fact the floors were disgustingly dirty. Overall, I would never stay there again.
Self
6/10
Pleasant
17 May 2026
Rontgen
Stafff were very helpful
Family
10/10
Exceptional
08 May 2026
Mercedes
Every Thing Was Perfect, & clean
Self
2/10
Poor
26 Apr 2026
Yazmin
Stayed on 400s Bed felt it was going to break holding on metal legs there was hair on shower towels. Room smells bad
Family_with_children
8/10
Excellent
17 Apr 2026
Ken
Room had broken lock and damage to table surfaces and furniture. Beds were comfortable. Staff was very cold when checking in.
8/10
Excellent
07 Apr 2026
Jerry
Yes
2/10
Poor
07 Apr 2026
Tezma
My stay was so terrible that I did not comply the stay. I felt unsafe and the hotel and room conditions were terrible. The hotel smelled like urine. The room was not clean. I was initially placed in a one bedroom instead of a two. I was switched to a two bedroom and it was not clean, beds weren’t made and old molded food was left in the room.
Friends_and_family Family
8/10
Excellent
06 Apr 2026
Jerry
Yes
Friends_and_family Family
2/10
Poor
14 Mar 2026
Zachary
Firstly when I looked online I thought the area was decent but when we got there it was mostly drug addicts. The cops got called a few rooms down from us scaring my wife. The whole hotel was falling apart inside and out and it had an odor. The customer service was terrible as well, the ladies at the desk had an attitude anytime we tried to talk to them or ask for something. Even the WiFi was an hassle, they wouldnt let us connect more than one device unless we paid extra and even when we paid the extra it was still slow and acting up. Overall it was just a terrible experience and we will never be going back.
Partner
10/10
Exceptional
13 Mar 2026
Alecia
Everything was great.Just the people outside was noisy all night
4/10
Poor
07 Mar 2026
Clint
Outside looks emaculate. Inside not so much. Furniture was scarred up, roaches having a blast, towels old. Room wasn't ready when we arrived and we never got the additional towels we asked for. The girls did their best but you could tell they were shorthanded and overwhelmed. They had too leave the front desk to go clean our room at 845pm. Jasmine was very courteous.
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Scott
Na
Friends
2/10
Poor
03 Mar 2026
Stephen
Yes
2/10
Poor
02 Mar 2026
Stephen
The room was horrible, no shower curtain, took a shower and set off the fire alarm. No exhaust fan so it was like a swamp, everything covered in moisture. Everything was in disrepair, flooring baseboards, paint, nothing was ok!
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Orlando
Han nejorado mucho las instalaciones y reconozco la voluntad de que todos estemos bien por parte de todos los empleados.
4/10
Poor
20 Feb 2026
Denise
Overall the stay was ok for 1 night but I will not be going back. The staff didnt seem happy to be there. The room wasnt fully clean and there was roaches. There was no towels and the bed was not comfortable. If you meed a cheap place for the night this works but thats about it.
Family_with_children
10/10
Exceptional
13 Feb 2026
Angelia
The rooms was spotless, the employees are very nice. It is a very friendly environment.
I would definitely come back for another stay.
4/10
Poor
31 Jan 2026
Orlando
El personal es el mas atento que he visto pero hay mucho deciido de las habitaciones...creo firmemente que te otorgan habitacion juzgando por tu aspecto.
Business
8/10
Excellent
25 Jan 2026
Nicholas
Good stay clean but killed 2 roads and brought my own heater because the room one didn't work and didn't want to change rooms and make it a hassle.
Self
2/10
Poor
17 Jan 2026
Joshua
Smell of marijuana throughout the whole place room was filthy with roaches in room. Bed was hard very uncomfortable. Very noisy. Checked in a little after 8 left around 5 cause of all the pot heads getting high. Worst place I’ve ever stayed in. I give it a 0 star out of 10
Leisure Self
2/10
Poor
15 Jan 2026
Chris
1 pillow on the bed for 2 people, not enough towels, towels/wash cloths/hand towels all stained gross. Roaches. Front desk girl seemed bothered by having to talk to us
Leisure Partner
2/10
Poor
08 Jan 2026
Tanya
Nobody was at the front desk. I called via the phone by the front desk. No one answered. No one showed up to give me a key. I had to leave and go find another hotel.
10/10
Exceptional
24 Dec 2025
cody
Clean room, very kind and courteous staff.
Self
2/10
Poor
22 Dec 2025
Luis
Roach infested , and no returns, all rooms are like this
Business Family
2/10
Poor
11 Dec 2025
chiehying
Has roches inside , didnt let me change room, even on Wed.
Business Self
2/10
Poor
09 Dec 2025
Nora
Please do not wasted your time. This placed smells like weed. I felt uncomfortable and unsafe as creepy people standing at the back door drug addicts . As soon as I open the room door I seen three roaches and the bed was on a bed spring. No headboard looks like a twin bed . This is a run down hotel and need to be closed down
Permanently. The only thing was clean was the hallway. The pictures online must been 20 years ago. It’s was so bad I left and got another hotel holiday inn . They make you sign a non refundable and I see why. So before you pay request to look at the rooms. I wanted $70 dollars and had to pay over $100 that same day to sleep comfortable and feel safe. The owner of this place should be ashamed to not offer a refund when you know your place is run down full of roaches and not in living conditions. I would not recommend to stay here unless your money is so short you don’t mind I’d rather sleep in my car or under the bridge before I recommend this place.
Friends_and_family Family
2/10
Poor
07 Dec 2025
Ricardo A
No tv, i had to go back downstairs to the office to get towels. The phone in the room didn't even work. Plus loud arguing from people in the hallway. This made me very uncomfortable. So i checked out by 10pm. Went somewhere else. This old is joke. Suppose to be clean. But it's more ghetto then hell itself. I don't recommend this trash.
Business_and_leisure Family
2/10
Poor
05 Dec 2025
kayla
Very dirty no towels, i reserved a double bed room and only received a single
2/10
Poor
29 Nov 2025
Treasa
Room did not look like the pictures at all …. Was locked out of my room for hours on thanksgiving
Friends_and_family Family
6/10
Pleasant
25 Nov 2025
Gordon
Upgrade rooms, sweep, spay for bugs.
Partner
8/10
Excellent
23 Nov 2025
Peyton
Hotel is definitely getting better. It’s good to just sleep there.
Business Self
6/10
Pleasant
20 Nov 2025
E.
The staff was very friendly and it was convenient to get in and out of. The area seemed safe and next door is a nice bakery. I was traveling through and had to find a place to stay. The price was fair. The room was clean but had significant wear. I didn't use the stove or refrigerator but it was a nice option to have for a budget price.
Leisure Self
2/10
Poor
17 Nov 2025
Roberto
The
2/10
Poor
13 Nov 2025
Samuel
No one was there to check me in. Once there, you have to call a number to have someone meet you there to check in. Hotel smelled of weed. Room was in very bad condition, however it smelled clean. Blinds broken and dirt. AC worked but was not adjustable as panel was broken. No blankets and not one to call for assustsnce. Phone in room didn’t work. I checked in around 11:30pm and left around 3:00am due to the conditions.
Business
2/10
Poor
10 Nov 2025
Jon
Honestly the worst hotel that I’ve stayed in. Immediately upon walking in at 7 pm there was no service in office had to wait 10..I made this mistake of not getting insurance on the purchase because I would’ve canceled. The room was completely different from the pictures the smell of smoke and marijuanna filled the halls. The bed was cheap and wasn’t even fully furnished with blankets. The refrigerator made a loud clicking noise the toilet was constantly running and the ac was extremely noisy. Roaches were present and overall I was extremely dissatisfied. They need to get change their pictures they are false advertising. I asked to be switch to a different room and the problems and unsatisfactory mirrored the first room. Cheap beds. Cheaply maintenanced and definitely cheaply tooken care of.
Friends_and_family Family
6/10
Pleasant
09 Nov 2025
John
The room was fine
Self
6/10
Pleasant
09 Nov 2025
Vincent
Rooms were Dirty and it felt unsafe
Friends_and_family Family
4/10
Poor
08 Nov 2025
Jeffrey
Yes and yes
Business Self
2/10
Poor
08 Nov 2025
Jonathan
Cockroaches in room. Black mold in bathroom ceiling.
Leisure Family
2/10
Poor
07 Nov 2025
Joseph
Had to change the room 3 times, rooms were dirty, holes in walls, dust and the worst part being the cockroaches, black mold throughout the whole bathroom ceiling and the very prominent smell of weed throughout every floor/elevator and hallways.
Unfortunately we could not refund our stay, would highly recommend this place being condemned Avoid at all costs. The reviews and phots are deceiving. Outside of building was nice but a deceptive facade for the nightmare you would be walking into if you decide to book here...
Business
2/10
Poor
06 Nov 2025
Diego
Staff stayed there for over 7 days never got my towels changed or my room cleaned poor service inside smells bad people are not clean
Business_and_leisure Self
2/10
Poor
02 Nov 2025
Hunter
Felt like a dorm room, smell/ Oder to whole building could be mold. Not what is advertised. Not the best area either as you could hear yelling right before sunset as people were arguing with staff at the hotel. Very unwelcoming
Partner
2/10
Poor
01 Nov 2025
Kathryn E
I asked for an accessible bathroom and my room was given to someone else. I did not feel safe at all. The wifi is so bad, i could barely make video calls on my tablet because of bad connection!!! And the TV keeps losing signal every night while i was watching my favorite shows!!! Now i have to watch everything again on my laptop!!! There was a big roach in the bathroom!!! And i reserved a room for my 3 movers but the first room was not even clean and they were moved to another room but they found bugs everywhere!!! They ended up sleeping in the trucks!!! I should get some refund for my room and a full refund for the other room. I would never recommend any Deaf and/or Disabled people sleep at this dump!!!
Leisure Self
2/10
Poor
27 Oct 2025
ALEJANDRO
It seems more like a shelter. We checked in, went to our rooms and it was terrible. We didn't end up staying there
Leisure Family
2/10
Poor
27 Oct 2025
Charolette
If I could give negative stars I would. Our room leaked from the window while it was raining, the floor felt like you were going to fall through, mold in the ceiling, no blankets on one bed, mold and disgusting drawers, and last but not least… there was just a hole for the peep hole. Nothing through it.. just a hole you could blow through. Awful awful awful! When we arrived a lady had brought down dirty towels that got left, told the lady they were missing sheets and asked for a vacuum so she could clean the floor. Oh let’s not forget the horrendous smell throughout the entire building. DO NOT STAY HERE Go to the Super 8 for $20 more in the Waco/Mall area. Friendly staff and very clean
Leisure Family_with_children
2/10
Poor
26 Oct 2025
Melissa
Not as pictured. False images. Dirty dead roaches on floor and in dressers. Bathroom door hinge broken. Fridge blocking room door.
Family
2/10
Poor
25 Oct 2025
ALEJANDRO
..
Leisure
8/10
Excellent
25 Oct 2025
Peyton
Room was clean, staff was helpful. It was good for a place to sleep. Management is making changes that look like it’ll be for the better regarding security and room cleanliness.
Business Self
10/10
Exceptional
23 Oct 2025
Marcus
Great value. Plenty of towels.
The mattress need upgraded.
Self
10/10
Exceptional
19 Oct 2025
Samuel
They were so nice and had a great stay!
2/10
Poor
13 Oct 2025
Katherine

Nasty gross and sketchy!!

This hotel was so gross!!!
First we were given a room that wasn’t ready it had dirty qtips in the drawers
Mircowave was dirty dirty dishes
No sheets a big nasty smoke stain on the bed
The place smells awful
There looked like crack powder on the elevator floor
Sketchy don’t stay!!
Partner
2/10
Poor
10 Oct 2025
Oleg
First room had so much mold it was impossible to breathe there. The second was a bit better but the cockroaches and the smell was there
Self
10/10
Exceptional
08 Oct 2025
Mack
Sa de e
Leisure Self
2/10
Poor
06 Oct 2025
Kathryn
The front desk was rude. Gave me my key card then said my room wouldn’t be ready for 30 minutes. 30 minutes later they said it was ready, and when I got up there. There were cleaners in the room. So I waited another 15 minutes and when I went in I found 4 roaches scattered around. In total I killed 8 roaches in one night. The place smells like weed and cigars.
Leisure Family
2/10
Poor
03 Oct 2025
Sarah
This hotel rented multiple uncles bed rooms to people. System took forever for us to get a room. The room smelled smoky, walls are dirty, countertop messed up in bathroom
Leisure Family
2/10
Poor
01 Oct 2025
Lance
Unfortunately, this place is infested with cockroaches. In addition to the cockroaches, I found a wheelbug. Certain wheel bugs are responsible for transmitting Chaga's disease. I collected it just in case anyone had symptoms down the road. The room is in general need of maintenance.
Leisure Family
2/10
Poor
30 Sep 2025
Crystal

The woman at the front desk was rude. The room was not ready. She checked me into a room. The bed was dirty. The room was dirty and I had a pest control. Noticed that was there.
Self
2/10
Poor
28 Sep 2025
Kimberly
There was mold growing on the front of the bathroom door… I had roaches crawling on the top of my phone while it sat on the night stand. Packed up tired to talk to front desk and she laughed said it’s not a big deal… and walked away… would not even tell me who the manager was…
Business Self
2/10
Poor
27 Sep 2025
Fernanda

THIS HOTEL IS A SCAM! DO NOT BOOK

This hotel is a SCAM.
None of the photos advertising are real.
The staff were not wearing professional cloths and were rude and not available.
We had to call a number to be able to be checked in because no one was there…
The rooms were disgusting, AC did not work, bathroom door did not close, there were roaches, a handful of us guests wanted our money back and we did not get a refund…
Loud music from other guests that were sketchy and we did not feel safe…
I called hotels.com and couldn’t get a hold of the manager ever (of course, the place is a scam) and did not refund me.
After years of using hotels.com I’m disappointed that I did not get any help…
Business
2/10
Poor
26 Sep 2025
Jennifer
NOT AS ADVERTISED.
Prison-like atmosphere. Dirty room. Zero amenities. Thought I was getting deal on the room rate. Turns out I overpaid - it was a dump.
Business Self
2/10
Poor
18 Sep 2025
Colton

Housekeeping was horrible and ill intentioned.

I’ve had the housekeeping just come In the room without a knock or announcement while I was in my room on 2 occasions.
They never came to service my room during the whole week I stayed.
I’ve had pest control come to spray twice in the week I was there.
They gave someone else my room and that guest tried to come in but noticed instantly that the front desk gave him the wrong room which lead to my key cards being deactivated and I couldn’t get in
Self
2/10
Poor
18 Sep 2025
wyatt
All around gross..
Business Partner
8/10
Excellent
15 Sep 2025
Joe
Spartan but clean.
2/10
Poor
07 Sep 2025
Susan D
What a dump. The room did not look like the photos. Floor was sticky, blond did not close completely. It was nice to have a fridge in the room to freeze my water bottles. I would not have stayed here if I had known.
Leisure Friends
4/10
Poor
29 Aug 2025
Rogelio
Roaches
Business Self
2/10
Poor
20 Jul 2025
Curtis
Poor management, terrible room condition unclean soil sheets damp smell room
2/10
Poor
08 Jul 2025
Santos
Not good
Leisure Family_with_children
2/10
Poor
02 Jun 2025
Nashalee
They clean every 2 weeks, a lot of roaches
2/10
Poor
17 May 2025
Richard
They canceled my reservation today before we got there. Really lousy service!
2/10
Poor
16 May 2025
Melissa
I was given a room with no bed and all the cabinets needed to be fixed. I went to the front desk and was given another room. The room was over powered by the smell of bleach. I had to open the window. A TV was brought into the room. Staff tried to program it but it did not program. After continuing trying for a couple of minutes she gave up. She gave me the remote and said it was programmed to local cable, but it wasn’t. I did not bother to complain because no additional rooms were available. I will never stay at this property ever again.
2/10
Poor
07 Apr 2025
Jorge

DO NOT STAY HERE

Absolutely horrible. The worst hotel I’ve ever stayed in. Cigarette smoke everywhere
Self
2/10
Poor
01 Apr 2025
Rhonda
There were cockroaches in our room, floor was dirty, window shade did not close.
Business Partner
2/10
Poor
22 Mar 2025
Vladislav
Good parking well lit.
Bad; cockroaches, mold on ceiling, dirty floors, flooring gaps filled with debris and hall carpets as well, cooktop dirty, fridge dirty, drawers and cupboards dirty, broken window blinds, broken outlet coverplates, broken shower drain plug. TV would not power on, internet needed assistance from web tech to join turns out hotel staff misspelled my name.for access, will not stay here again.
Business Self
4/10
Poor
22 Mar 2025
Sean
Facility is not very clean, room 425 has a shower curtain rod that is ripping out of the wall. The TV was on when I entered the room making me believe that someone had been staying in the room not long before I was there.
Leisure Self
4/10
Poor
14 Mar 2025
Verified traveler

The staff was cool. I personally wont come back.

The check in process took longer than expected. The elevator was inoperable at times. To a point I thought me and the kids were about to be stuck inside. Hallways smell like pets and drugs. The room had roaches. And definitely didnt like the fact I had to come downstairs for clean towels.
Friends_and_family Family
2/10
Poor
05 Mar 2025
SREDNA
Very bad, this property shouldnt be allowed to be open. Cockroaches and bugs everywhere. Had to get a refund through my credit card company.
4/10
Poor
20 Feb 2025
Travis

Dirty room and run down

Got to room and counter tops and floor was dirty. There was a something on the wall by the bed. Tv was mostly black with 2 white spots. Went to front desk. Lady said they will fix both problems next day. Got back and neiter was fix. Went to front desk again. Different lady put a not down. Next day just had bed made and new towel. Not cleaned or tv fix. Was done after that.
Business Self
2/10
Poor
17 Feb 2025
Katie
TV did not work, floor was sticky, blinds were broken, no curtains, only 2 pillows on bed, door was hard to lock from the inside for safety.
Leisure Partner
2/10
Poor
16 Feb 2025
Jose
It was so terrible that service stinky room we was there 20min and me and my wife left TVdoesn't work toilet doesn't work poor service I hope I can get a refund
4/10
Poor
30 Jan 2025
Ricardo
It smelled bad and felt hot. The service was also not good
Business Family
6/10
Pleasant
18 Jan 2025
Darun
It wasn’t one of my less favorite
Leisure Partner
2/10
Poor
02 Jan 2025
Natalie

Worse ever

The worst ever roaches mold and odors in room also the door fell down on me
Friends_and_family Family
2/10
Poor
29 Dec 2024
Lesli
The hotel was not clean. I chose a non-smoking room, but when I entered, it smelled strongly of smoke and weed.
Leisure Family
2/10
Poor
27 Dec 2024
Angela
The whole place smelled of marijuana…especially the elevator. There was no shower curtain. The floor was sticky. My tennis shoes stuck to the floor. The outside of the refrigerator was disgusting. The sheets did not look clean. I looked like someone slept in the bed and then just made the bed up. AND the toilet was consistently running…until my husband took the back off and fixed it. Overall horrible experience. Needless to say we left and checked in elsewhere. Any we just needed an overnight stay to go to a funeral the next morning. We are from Lubbock.
Partner
6/10
Pleasant
27 Dec 2024
Carlos

Ok

Alright
Self
2/10
Poor
19 Dec 2024
Keelie
This hotel is absolutely terrible. As soon as I walked in a knew it was a mistake but the “no refund policy” really is a burden because the place is absolutely disgusting. I mistakenly booked the wrong hotel. I stayed at Comfort Suites Waco last time I can to Waco and unfortunately book this trash. Thank God I brought a blanket because the ones provided by this god forsaken hotel were paper thin and gross. I unfortunately did not bring bleach, Lysol or bug spray to this.. I think what may be a trap house. I do not remember booking a smoking room. But I think the entire hotel is… smoking something. The smell of cigarettes and weed smack you right in the face as soon as you step foot in here and the room is not any better. The shade on the window doesn’t even go down all the way! I am so very upset that I have to sleep in this disgusting place and can’t go to comfort suites because this terrible company won’t do refunds. And I see why because no one with sense would stay here once they walk in. I thought the price was good but um… the rate should be about $20 a night people. This is ridiculous. I’m scared to even leave my belongings in here. And… I smell like a cigarette and I don’t smoke!!!!!!! I am livid!!!!!
Business Family
2/10
Poor
19 Dec 2024
Adam
Smells like cigarettes and dirty mop water , the peep hole isn’t on door can see in room from hallway. The tv does work more than half the time. Sink is dirty. Towels smell weird
Business Family_with_children
2/10
Poor
08 Dec 2024
Chris

Terrible place

They checked me into an occupied room. Switched me to another style of room. Very uncomfortable and the door lock was broken. Asked to checkout and get refund but they refused. Ended up just leaving and going somewhere else and asking CC for a chargeback
Self
2/10
Poor
06 Dec 2024
Lidia
It is majorly run down. The place was filthy and looked awful. The pictures are so inaccurate. Think twice to book this place.
Business Self
2/10
Poor
04 Dec 2024
Olayemi
Nothing unique about this hotel. No telephone in the room, I was almost freezing to death because the heater in my room is not working and I was told that thy are sold out. Nobody came in to fix the heater. I will never go back again.
2/10
Poor
03 Dec 2024
Samone
Do not do not stay at this hotel if you want roaches sleeping with you bad hotel services then go right ahead but I do not recommend this hotel at all I had to buy cleaning products and disinfect everything from the bathrooms to the sink to the bed it was a horrible horrible night I don't even recommend it to my worst enemy
8/10
Excellent
25 Nov 2024
Stephen
The place is a good place to stay.
Erica is the greatest ❤️
Business Self
2/10
Poor
22 Nov 2024
Chance
Property was completely booked and sold out! We did not get to stay and had to book somewhere else
Business_and_leisure Partner
4/10
Poor
21 Nov 2024
Ryan

Find another hotel

Dirty, lights didn’t work, had a bad smell, surrounding area didn’t feel safe, didn’t feel very safe at all.
Self
2/10
Poor
27 Oct 2024
Dafne
The hotel is not on the greatest condition, in my room there was insects. The AC smell horrible, overall my experience was very uncomfortable.
Leisure Partner
2/10
Poor
12 Oct 2024
Verified traveler
Lady at the front was super nice. But the hotel was dirty and smelled like weed. There were several bugs in the room. My family and I didn’t even stay there, went left and went to another hotel.
Friends_and_family Family
2/10
Poor
06 Oct 2024
Jennifer
Roaches, and general unsafe feeling of the property
Leisure Partner

Location & surroundings

Woodspring Suites Waco Near University
705 North I 35, Waco, United States

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Woodspring Suites Waco Near University

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