Jean
Stranded in the cold, dirty rooms. Don't go!
Wrong address pinned on Hotels.com. Though it says 24hr frontdesk service available, we arrived at the lobby at 4am, door was lock, the lights were off. We had to call the number pasted on the door, only to be answered by a sleepy man who can't speak English and we waited in the cold - 4 degrees Celsius - for 15 mins before they come and answer the door. Brought us to the room, the heater wasn't working - just awesome~ and the toilet was dirty, the shower head and shampoo bottles were all stained with dirt. Really bad.
