Hv¥tel Cristol

10/10

Exceptional

22 Jun 2026

John

This was a nice hotel. It is not centrally located for anything “in Rome”. It is a taxi ride away for sure. We did not get a chance to use the pool but it looked nice.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Paul

Clean and tidy , great location to the airport

Partner

6/10

Pleasant

27 Feb 2026

Deante

Beds are hard but staff and breakfast were impeccable

Friends

6/10

Pleasant

29 Sep 2025

Kym

Not too bad !

It was a bit out dated and at least a 30 min ride to central Rome . I was only there one night and that was enough ! There is a mall in walking distance .

Friends_and_family Friends

8/10

Excellent

24 Sep 2025

Charles

I like the area.

6/10

Pleasant

08 Sep 2025

Sara

OK for a couple of pre-cruise days

nice hotel, but put us in wrong room initially. Mini bar advertised on site doesn't exist without request and payment (had this out with hotel manager - he did then bring us some freebies). A few things not quite measuring up to website. Breakfast was ok - fair to middling. Hot part a bit unusual.

Pool was nice and warmish. bar/ restaurant was ok, but feel the food a bit over priced.

Right next to shopping mall

Staff were a bit argumentative when given wrong room (small double bed in small room for 3 people.....don't think so) and when they offered to bring another bed......unless you're a Barbie doll, there was no way another bed would fit in that box room. We had humped all baggage up ....to have to bring it all back down...not easy in a v small lift.

Definitely not 4* as described, but ok for a short stay, especially when you know you are moving on to luxury.

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

Rachelle Fernando and Fortunata Fernando and Nelda Legaspi

Location

Leisure Family

4/10

Poor

13 Aug 2025

Tim

The hotel itself was ok as a base to visit Rome with Pleasant staff however we had heavy duty building work going on so close to the room we could touch the structural core drilling lorry from our balcony and other noisy machines just as close and lots of workmen.
To make things worse the hotel facilities were totally closed for 3 days out of our 7 day stay.
The hotel had 1 restaurant/bar and swimming pool so when all these were closed it really impacted the stay in the heatwave with nothing to do! We chose the hotel carefully for the pool etc and felt conned when we were asked to leave the pool area for a private party whilst sun bathing at midday.

10/10

Exceptional

08 Aug 2025

Allyson

We stayed here for a few days at the start of a trip to Italy. It wasn't the most conveniently located hotel for exploring the famous sites of Rome, but it wasn't a horrible location, either. We were able to easily navigate the buses and trains to areas we wanted to visit (a bus stop is right outside the property, and buses can take you to a train station). We were sad that the pool was out of commission during our stay, but things happen and the staff provided vouchers to visit the pool at a different hotel nearby. There was also a mall next door that had a variety of shops and dining options.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Sonia

My room was very clean a spacious for one person and the restaurant by the pool was excellent.

Leisure Self

8/10

Excellent

11 Jul 2025

Jorge

Very clean

Family

4/10

Poor

06 Jul 2025

Salimah

I’m writing to express serious concerns about our stay at Hotel Cristoforo Colombo (June 29–July 2). We chose your hotel based on strong reviews, but our experience was far below expectations due to multiple unresolved issues:
    1.    Check-In Issues: Check-in took over 3 hours despite a confirmed reservation. We were given incorrect rooms and had to move mid-stay, causing major disruption.
    2.    AC & Room Conditions: Several rooms, including ours, had non-functioning or poor AC. Cleanliness was
    3. Misinformation from Staff: We were told the metro was a 10-minute walk — it was actually 25 minutes, creating challenges for children and elderly guests.
    5.  Housekeeping Failures: Our room was not cleaned despite requests. Spills and unmade beds were left untouched (photos attached).

Overall it was not at al a pleasant stay.

Leisure Family

2/10

Poor

03 Jul 2025

KARIMA

We emailed the property director a few days back here is the copy of email/

Certainly! Here’s a more condensed version that still captures all major points:

⸻

Dear Director Giampieri,

I’m writing to express serious concerns about our stay at Hotel Cristoforo Colombo (June 29–July 2). We chose your hotel based on strong reviews, but our experience was far below expectations due to multiple unresolved issues:
1.Check-In Issues: Check-in took over 3 hours despite a confirmed reservation. We were given incorrect rooms and had to move mid-stay, causing major disruption.
2.AC & Room Conditions: Several rooms, including ours, had non-functioning or poor AC. Cleanliness was also lacking. A room change wasn’t offered until the last night.
3.Broken Room Phones: Phones didn’t work, forcing us to go to the lobby for any request.
4.Misinformation from Staff: We were told the metro was a 10-minute walk — it was actually 25 minutes, creating challenges for children and elderly guests.
5.Unprofessional Conduct: At 2 AM, I was ignored by the front desk receptionist, who prioritized a personal conversation. A photo is attached.
6.Housekeeping Failures: Our room was not cleaned despite requests. Spills and unmade beds were left untouched (photos attached).
7.Facility Problems: Breakfast water dispensers didn’t work, and our ceiling leaked on the last night.

Positive Note: One staff member offered a complimentary meal, which we appreciated. However, our concern is not compens

4/10

Poor

26 Jun 2025

Emilie

We choose this hotel for the swimming pool bit it was closed because of technicals problems. So the price is expansive without this equipment.

Friends_and_family Family

2/10

Poor

22 Jun 2025

Dibya

AVOID - even if they pay me to stay, i will never again stay!

Room significantly smaller than advertised.

Air-conditioner will tske you 20-30 years back in the past, the machine managed to cojjjol the room from 27.6 C to 25.4 C in 18 hours that we stayed in the room.

Non chalant attitude of the 2 techinicians who came to see the room about the failure to cool - said \" uts like this in the entire hotel\"

After a lot of back and forth, the technician and reception team said we could see another room but the aircon will be no different.

Good breakfast provided.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Sepi

I had a nice stay!

4/10

Poor

10 Jun 2025

Ying

There is. No shuttle to the airport as they said in the website. You have to take taxi or uber. The room is very small and it is not 4 start hotels room. Te stuff is nice though,

Leisure Family

10/10

Exceptional

18 May 2025

Alicia

Personal very courteous and helpful.

Leisure

2/10

Poor

10 May 2025

MOHAMMED

No Shower Gel or Soap or Shampoo in Room

Leisure Self

8/10

Excellent

08 May 2025

REYNALDO BALINGATAN

Nice property , clean rooms, helpful staff, only quite far from central. Quiet neighbourhood.

No food service after midnight.

Leisure Friends

10/10

Exceptional

07 May 2025

Giannina

Great

10/10

Exceptional

03 May 2025

Jacqueline

Todo

6/10

Pleasant

25 Apr 2025

I JAZMIN

Not everyone sits in a bathtub. Shower curtains should be provided for people that take showers standing to avoid water spills. TV’s should be programmed for different languages. Refrigerator should work. There should be window screens to avoid flies and spiders coming in. Rooms are super small for the price. Fake pictures & false advertisement on the web. The additional tax was unexpected & unfair. I had paid everything online. Hidden charges are not good for business. The hotel was outdated, 70’s style. Mattress & pillows were super uncomfortable.

Leisure Family

10/10

Exceptional

22 Mar 2025

Melida

Clean and comfortable hotel and good breakfast!!

Leisure Self

6/10

Pleasant

21 Mar 2025

Steven

Overall average stay. The facility is order.

Leisure Family

8/10

Excellent

19 Mar 2025

HABIBEH

-

6/10

Pleasant

07 Jan 2025

Yolanda

Internet service was very poor in the room.

Leisure Partner

8/10

Excellent

07 Jan 2025

HUSSIN

During my stay at hotel, I noticed one minor inconvenience: the entrance design has gaps between the stones, which makes dragging luggage a bit challenging.
That aside, the stay was overall enjoyable due to the high cleanliness standards and the friendly staff.

Leisure Family

10/10

Exceptional

11 Nov 2024

Todd

This is a great property to stay in. We stayed the night before we had to depart from the Rome airport and will probably do so again in the future. The hotel is clean, the staff are helpful and the restaurant on-site is also great. Highly recommend.

Leisure Family

10/10

Exceptional

22 Oct 2024

Petrica

Nice!

Leisure Family

10/10

Exceptional

15 Oct 2024

einat

Check n was fast

10/10

Exceptional

03 Oct 2024

christine

The hotel was clean, updated and comfortable. The staff was friendly and helpful. A great experience.

4/10

Poor

28 Aug 2024

Marc

Front desk staff rude on checkin, life guard always talking with bar staff and on his phone, needed to pay for swimming cap for pool, money scam. No impact on hygiene safety, men with long beards still swimming in the pool. Property and room clean. If you need more food options go to the mall next door.

Friends_and_family Family

2/10

Poor

23 Aug 2024

Nikola

It was perhaps one of my worst ever stays, from the moment I walked in the staff were rude and unhelpful ! After check in I made them aware my bathroom has hair inside of it and that it hadn’t been cleaned properly they totally ignored this and didn’t get done!
The only positive was the lovely gentleman who I guess perhaps a manager a young guy who was ever so helpful and attentive the rest of the staff need a huge amount of training ! I have never seen a 4 star hotel with such awful customer service I felt uncomfortable even speaking to them as they were unable to help in any way ! Refused to get me a bottle of water and was told “I am a receptionist” go to th swimming pool if you want water I was totally shocked by this response! I would never stay here again neither would I ever recommend anybody to stay in this awful hotel! Hospitality is about creating great experiences for guests and if I hadn’t made commitments and meetings with my work I would have left the place this is something that could never happen anywhere else!

Business Self

10/10

Exceptional

07 Aug 2024

Muhammad

Good

8/10

Excellent

02 Aug 2024

Mahmoud

Every thing was good but the location is far away from Rome termini

8/10

Excellent

23 Jun 2024

Tiffany

Simple hotel, expensive for what it is

Stayed here just for our last night due to proximity of the CIA airport, the hotel staff sorted a taxi but he did say the charge was 35 to 40 euros despite stating on the side of the car that it was 31.
As breakfast was inc. and we had an early flight, i asked if we could have the breakfast to takeaway and the receptionist arranged this, a small bag to take away upon leaving.
Went to use the pool but asked to get out as a swimming cap was required which i have not heard of anywhere before.
Restaurant was expensive but staff were pleasant and accomodating.
Hotel was nice with some wear and tear and the triple room was very small plus it cost us 7.50 each in tax for 1 night, when all other places have been 2.

Friends_and_family Family

10/10

Exceptional

18 Jun 2024

Jacob

Great place to stay the night for the airport the next day. Gas station right next to the hotel if you have a rental car and need to fill up before returning.

8/10

Excellent

17 Jun 2024

Verified traveler

Very good service, nice and clean, breakfast was very good, just one small the fruit juices too sweet

Leisure Partner

10/10

Exceptional

10 Jun 2024

Karelis

The mall was literally next door. The bus stop to go to the train and then center of Rome is right in front. It was very easy to get around and poool was a great scenery

Leisure Partner

10/10

Exceptional

04 Apr 2024

Halide

Nice hotel

2/10

Poor

08 Jan 2024

Rondheer

Worst Stay Ever

It was the worst experience I had staying at a hotel. The reception staff are not friendly. When you arrive, they continue reading or be on the pc & wait for you to greet them first. When you ask the reception about modes of transport & directions, you are told to Google & find out where you want to go. There is no egg station to prepare your egg how you would like it, you had to eat the cold scrambled eggs made earlier & kept. There is a language barrier & staff are not willing to assist with any queries. Overall they are rude or maybe it was just because of my skin colour. #RACISM

Friends_and_family Family

8/10

Excellent

01 Jan 2024

Larissa

Breakfast is great.
The buses are coming pretty rare.

Leisure Family

4/10

Poor

05 Dec 2023

gina

Just ok

Business_and_leisure Family

8/10

Excellent

03 Dec 2023

Ahmad

at least he has to but coffee machine in the room??

Business_and_leisure Family

10/10

Exceptional

07 Sep 2023

Stephen

Great Family Stay

We thoroughly enjoyed our stay at Hotel Colombo! We didnt want to stay in central Rome but wanted a good public transport network and a pool to cool down in after long days, this was exactly what we got. The bus stop is the otherside of the road (underpass) its a 6 minute ride to EUR Fermi (Metro) then about 25 minutes to Colosseum. The staff were really helpful and always available. The breakfast is all you can eat, delicious and there was a great variety of food available which was always topped up as they opened breakfast from 6:30am - 10am. There is a very large shopping mall (Euroma2) literally round the corner which has a huge supermarket (Ipercoop) in. The pool is open between 10am-7pm which is great and a god send after a long and hot day walking round beautiful Rome. They offer free early bag drop off which was perfect as we had and early flight but couldn't check in until 3pm. Would definitely return if we came back to Rome as couldnt fault the place and location.

Friends_and_family Family

8/10

Excellent

04 Sep 2023

MARCIN

nice hotel

+The room was clean and very nice. Staff very helpful.
Very good breakfast.

-Plastic cups for juices and tea during breakfast were very disappointing (creating plastic waste, not environmentally friendly)

Friends_and_family Family

8/10

Excellent

14 Aug 2023

Mildred

Good stay.

Leisure Family

10/10

Exceptional

12 Aug 2023

Ramzi

Nice Hotel and very good stuff so friendly and helpful

4/10

Poor

23 Jul 2023

ABDULLAH

Poorly Managed Hotel

The rooms were not ready we have to stay for longer time. some rooms where available but they will not checked us in without paying extra charge so we did pay for one room extra charge. The cleaning staff very slow with poor quality of outcome. The hotels accommodate teenagers and were very noisy. It happens twice where we had these teenagers. get into our room and I cannot understand why front disk give them a copy of our keys.

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

JOHN

Meet all expectations!

Leisure Family

4/10

Poor

10 Jul 2023

shikesha

Hi, we traveled to room for a quick friend vacation. First thing is that they tried to charge my card prior to my arrival, even though I had pay at hotel. Nowhere on their information does it say it is mandatory to wear a swimming cap. This is very inconvenient for black people, as we have braids and the caps are tiny. In the receptions response, we were Told to go buy one that fits our hair. Their were only 2 good reception staff, Ilaria and the blonde gentleman who worked late at night and made sure we were escorted to our room as we were followed by 2 men. This hotel is a 3 star motel and they don’t even have an iron. These things should Be mentioned in the post, as I wouldn’t
Of booked due to swimming pool rules. Major culture shock. The floor in rooms were dirty and not mopped

Leisure Friends

6/10

Pleasant

29 May 2023

SHAWN

Not close to airport as reported. Kinda in middle of nowhere.

Leisure Friends

6/10

Pleasant

23 May 2023

Shaun

It’s an ok place for one night as we did. Not as close to the airport as we thought so took a lengthy taxi ride. Seems like a place for conferences.
Breakfast was very good.

Leisure Partner

10/10

Exceptional

18 May 2023

TROY

Excellent Hotel w/ good food and service!

Well maintained hotel and a good spot to hub into Rome’s sights. Staff is very good and food in the hotel restaurant is very good as well. Second time we have stayed here. Staff and management very responsive if you have a service issue, and always make it better. Thank you!

Partner

8/10

Excellent

06 Feb 2023

Suhail

The bathrooms should be upgraded to remove the bathtub and only have a shower.

Leisure Family

8/10

Excellent

28 Jan 2023

Guido Renzo

Good place to stay if headed to the airport, but far from central Rome

8/10

Excellent

04 Jan 2023

Mehdi

Very busy breakfast and reception location

Reception and breakfast area was very busy all the time, for such a this huge hotel, they need more space

Friends_and_family Family

10/10

Exceptional

18 Sep 2022

Frantz

The was close to the airport. I recommend paying all your bills before the morning of checkout so you can just get into your cab and leave.

Leisure Self

8/10

Excellent

14 Sep 2022

Elizabeth

Landscape was in desperate need if maintenance...all else was great

Leisure Friends

8/10

Excellent

30 Apr 2022

Hasan

Approximately 11 miles away from FCO Rome Airport and next to a shopping mall. If you like to stay close to airport or have an early am flight out of Rome, this property will help you get to the airport without having to worry about beating traffic. Plenty of space available to park your car overnight. Breakfast buffet started on time and had good selection of cheese, meats, fruits, yougurt, croissants and coffee.

Leisure Family

10/10

Exceptional

28 Nov 2021

Suhail

Excellent hotel location and services

Leisure Family

4/10

Poor

23 Nov 2021

Carwyn

The beds and pillows were like concrete. I like a firm mattress but these were very hard and very uncomfortable. For my wife and I these were the worst nights sleep we have ever had in a hotel.
The hotel is currently undergoing construction so don’t expect to sleep in.
The staff at the buffet breakfast are great. Very helpful, friendly and professional.

Leisure Family

6/10

Pleasant

18 Sep 2020

Verified traveler

Eccessivi tagli al personale impattano qualità

Pieno di polizia creando disagi agli ospiti. Servizio alla reception eccessivamente lento e poco propenso alla soddisfazione dei bisogni del cliente.
Causa personale ridotto
Colazione carente spesso prodotti esauriti già alle 8 del mattjno

Business

2/10

Poor

28 Jun 2020

Massimiliano

It is closed!

The hotel is closed since March 2020 and this info is not reported anywhere. They inform you last minute to go to another hotel. I think that this info should be available before to book, not later on. So I can decide which hotel to choose.

Partner

10/10

Exceptional

22 Feb 2020

Joyce

Clean stay

Clean.. Comfortable... convenient location.
Loved the balcony.. the nice tub... bathroom a tiny bit small but workable.
We had a room with three twin beds. All we needed it was to sleep so I worked out.
The fridge was not working well.

Friends_and_family Family

8/10

Excellent

21 Feb 2020

Verified traveler

The lobby was beautiful. Room was clean and comfortable

Leisure Family

10/10

Exceptional

22 Oct 2019

john

Comfy and nice place

Conveniently located for my needs and very comfortable accommodations.

Self

8/10

Excellent

20 Oct 2019

Verified traveler

Good breakfast, clean, safe. Lots of buses and busy airport hotel, efficient.

Leisure

10/10

Exceptional

19 Oct 2019

Verified traveler

The room is nice and the beds are comfortable. Special shout out to Stefano at reception who was really kind and nice to call the kitchen to make 3 breakfast boxes for us as we have an early check out before 6am for an early flight and won’t be able to sit in the restaurant for the included breakfast with our reservation.

Leisure Family

8/10

Excellent

09 Oct 2019

ED

The property was clean, stylish and comfortable. The staff was helpful and knowledgeable, provided standard information about meals, hotel schedule and transportation. Our room was standard compared to hotel rooms in the U.S.

This location is right around the corner from the local bus and a couple stop from the main Metro terminal. We had to walk a block or two to the mall next door to buy tickets. Taxis were expensive $40 - $55 one way into Rome.

Trying to get into building 4 was a bit of a trick. The latch on the door was faulty and if you tried your hotel key more than twice it stopped working! In fact, one morning we sat and watched others getting stuck at the door, four groups of guests all trying to get in at the same time with no luck, at one point even the hotel maid couldn't get in and a maintenance worker stopped to help her!

The rooms were comfortable and clean but we could hear everything going on in the hallways. Thank goodness for earplugs!

Leisure Family

4/10

Poor

07 Oct 2019

Verified traveler

Seems to be a party hotel. Hard to get a good night sleep.

Partner

6/10

Pleasant

16 Sep 2019

Verified traveler

The bathrooms are very small. To turn on the showers is a challenge. The faucet is in an inconvenient spot. Tha AC is complicated to use and there were no instructions in English on how to use the safe. No shuttle services to the centre of Rome

Leisure Family

6/10

Pleasant

08 Sep 2019

Verified traveler

Front desk very off putting. Didn't give clear directions for getting around the hotel area and connections to buses and trains. The information sheet was not large enough to read. People in Rome are not very polite and are very greedy. I suggest you only go if you have lots of money to spend. Also need strong legs and stamina to get around the city.

Leisure Partner

8/10

Excellent

05 Sep 2019

Verified traveler

The rooms are nice- basic but very clean and not outdated. It is right next to a mall with a general department/grocery store in it. So if you had forgotten anything on your trip it is only a hop and skip away to pick it up.
They are very adament about 2 pm check-in. Not a minute earlier. Our plane landed at 7am and we got to the hotel at 9am. We slept in the lobby until 2:05pm. It is out of the city but there is a metro right outside.
The only negative I have is that our shower drain was clogged. The shower is flush with the floor on the bathroom so it had only been 2-3 minutes since I turned it on that I noticed the entire bathroom floor was flooded and leaking out into the hallway. We went to tell the front office and they only brought several towels to line the outside of the shower. We had been on a tour in rome for 8 hrs in the summer and were covered in sweat. That was not going to do. The maintenance man sort of got mad at us but we went to the front office and they were able to switch rooms.
Other than that though I would definitely recommend it :)

Leisure Partner

8/10

Excellent

24 Aug 2019

ABDULGANI

Over night stay fine.

Worth an over night stay. Clean hotel. Good staff. Mall next door worth a visit.

Partner

10/10

Exceptional

20 Jul 2019

Ismaele

Great Hotel

The only thing that I don’t like is waiting 20 minutes in line for check in when you need staying only one night !

Partner

8/10

Excellent

11 Jul 2019

gyllyan

A nice hotel .

We chose to stay at this hotel because it had pool for afternoon cool offs after sightseeing in rome . Sadly the pool was closed for 3 days because off a filtration problem . A qucker soltion should have been found by hiring a portable filter .
The hotel is very nice and has easy acess to rome by bus and metro . Reception should have transport tickets for sale .
The restaurant is nice with great service and food choices . It could be enhanced with some music .
The hotel should have some goodwill because of the pool issue maybe a dining discount .
Put kettles in room to make coffee or tea

Partner

4/10

Poor

24 Apr 2019

Arun

Out of Rome

Positives: Housekeeping,free parking, room
Negatives: Reception (customer service), internet(wifi), location
Extremely disappointed with the reception staffs; rude and had no intention to help whatsoever. As tourists, we needed support with directions, places to visit, how to commute, etc.. they were not keen to give any information or assistance.
WiFi was terrible.
The hotel is located away from the main center of attraction.

Family

10/10

Exceptional

18 Mar 2019

Verified traveler

There is a gorgeous mall right next door literally a 3 minute walk and you can spend an entire day in this mall.

Leisure Family

10/10

Exceptional

25 Feb 2019

Valerio

Friendly staff, excellent breakfast and close to the metro; you can reach any part of Rome very quickly.

Friends_and_family Family

2/10

Poor

25 Nov 2018

Firefox

It looks good, but looks are deceiving. Where you stay, the position and level of your room will all impact upon your experience.

But the real problem is noise. There is so much noise. The hotel is next to an extremely busy main road (four lanes) and intersects with others. The noise from traffic, loud car horn beeping and sirens is constant. On my second night a school group were extremely noisy and the hotel sent a security guard to the room twice to no avail and they only whitened down at 3am after I insisted their teacher was called. They then played cartoons loudly on the TV which is positioned against a very thin wall, with the result that I didn’t sleep that day until 4:40 am.

Secondly the room had no ability to change the room temperature which was set at an uncomfortable 25 degrees centigrade with high humidity across the hotel rooms. The solution turn it off, open the window and balcony door. But this let in more noise and worse - mosquitoes. Air con was switched off and they wouldn’t turn on.

So Inasked for and was given an alternative room. The result was a better nights sleep. My final night’s stay was again interrupted by noise, this time kindly provided by a nearby club, blasting out European club music until 3:30am. When I complained I was told that the building was either nearby or on-site. But I had come to the end of my stay at the noisiest hotel I have ever experienced! Avoid if you need to rest at all!

6/10

Pleasant

14 Nov 2018

Petri

A motel rather than a hotel

Breakfast was below average for this class hotels. No opportunity to iron shirt and trousers. Had to go to a meeting with a wrinkled shirt and trousers.

8/10

Excellent

02 Oct 2018

Steve

The hotel was very nice. Close to a shopping mall with restaurants and a grocery store. My only issue was a noisy neighbor and the front desk moved me to another room.

8/10

Excellent

24 Aug 2018

Hilda

The experience was good. Staff is pleasant, especially the night staff at the restaurant (George and Enzo?). Overall, they were very helpful.

Family

8/10

Excellent

04 Aug 2018

James

Easy access for driving which was our goal. It does have an odor like others have mentioned, but seemed clean.

Family

8/10

Excellent

31 Jul 2018

Verified traveler

Staff was older and not very people friendly. Room was very nice and was described exactly. Thought hotel would have been closer to airport.

8/10

Excellent

04 Jul 2018

jdoe

nice and comfortable

new in good condition, enjoyed our stay and it had a very good breakfast.

6/10

Pleasant

01 Jul 2018

Weiping

Air conditioning didn’t work

Family

10/10

Exceptional

28 Jun 2018

Hedva

Staff is super nice, rooms comfortable and very clean, very quiet and close to a huge shopping mall. We'll be back!

Family

8/10

Excellent

20 Jun 2018

Georgina

Lovely hotel

The hotel was extremely clean.
We stayed 1 night and still enjoyed it.

Partner

4/10

Poor

29 May 2018

Verified traveler

Only needed the room to shower and repack. Arrived at around 12:30am, was given a room that hadn't been cleaned yet. Neighborhood seemed a little sketchy as well.

8/10

Excellent

01 May 2018

LT

Is a 4.5 stars that shut down the AC after 4:30 pm

Everything was perfect the room, location next to airport, etc...except they turn the AC controls off after 4:30 pm. room was kind of warm

8/10

Excellent

01 May 2018

David

Great Staff, incredibly helpful

Our original hotel was cancelled less than 12 hours before we flew so this hotel was a last minute booking, we were due to stay in the centre of Rome so it wasn’t ideal to be 8 miles out but that’s obviously no fault of the hotel. The staff were incredibly helpful, especially trying to resolve our issue of a lost phone, o we only have extremely high praise for the staff there. Hotel was very clean

Partner

6/10

Pleasant

03 Apr 2018

Giorgio

budget accommodation near shopping

good accommodation, clean and modern located steps away from one of the main shopping malls in Rome. If you have a car this is a great choice.

4/10

Poor

09 Mar 2018

Hyacinth

More of a building site than hotel out front.

Not an experienced that I shall rush to repeat. If you go, don’t leave the room.

6/10

Pleasant

20 Feb 2018

Verified traveler

Hotel was not too bad.

The choice of breakfast was rather limited. Too much sugary pastry and there were not much fruits. We arrived there in the evening and the choice of meals were again limited.

I needed a list of interesting places in Rome, but the help was less desirable and I was not even offered an underground map as a good gesture from the staff hotel.

The shuttle transport was late by 25 minutes to take us to the airport. The hotel receptionist was not very helpful.

8/10

Excellent

21 Jan 2018

ETI

A good hotel to stay in Rome.

We stayed three nights. Room is comfortable and clean. Service is good. Breakfast is rich and satisfying. Recommended hotel.

Partner

10/10

Exceptional

02 Dec 2017

henry

Great

It was a great time for our family stay in this hotel. Would like to visit again in the future.

Family

8/10

Excellent

21 Oct 2017

Kris

New room was great

Everything was good here, it was close to the bus stop and mall. Room was very clean and new. The only thing we didn't like was that the AC was not working and reception told us it was turned off because it was already cold outside. We didn't get to adjust the temperature at all and it got a little warm in our room.

Also, reception staff could be a little more friendly.