Anova Hotel & Spa

4/10

Poor

06 Aug 2025

Thomas Keith

Terrible service...

No hello or welcome when I arrived. I received my room key and went to my room, opened the door and it was an unclean room... I got another room which was OK. Upon checking out, I got no 'bye' or 'thank you' as the receptionist waa too bisy gaming on his laptop!

Self

4/10

Poor

31 Mar 2025

Aldin Punzalan

Far from the city

6/10

Pleasant

06 Jan 2025

Dipankar

Only convenience is that it is near the airport. Which is good for transit passengers.

Business Self

4/10

Poor

18 Apr 2024

David

There was Ants in my room. Area around did not much to choose from as far as food. Mosquitos in the patio area. Probably wont stay here again if given the choice.

Business_and_leisure Self

2/10

Poor

09 Oct 2023

Genevieve

Large cockroach in room, holes in towel, burned cigarette burns marks in sheets. Overall, place felt dirty. Only positive, less than 5 minutes to the airport.

Leisure Friends

4/10

Poor

09 Oct 2023

Janice

Dirty, cockroaches in the room and the staff didn’t get reservations correct and had a difficult time checking us in. Don’t stay here.

Leisure Family

6/10

Pleasant

19 Aug 2023

Karen

Close to the airport. Room and bathroom is huge. Very roomy. However, word of warning if you stay with another person. The bathroom door is glass and the curtain is white. It's see through. So others will see while you're doing your business in the bathroom. Our kettle was very moldy. It was gross So be careful when you use anything. It's good for an overnight stay while you wait for your air flight. They also will overcharge you if you use their service for airport transfer. It would be cheaper to go with a taxi or grab but you pay for convenience.

Leisure Family

8/10

Excellent

04 Aug 2023

Gerinit

Staff and owner very helpful

Leisure Partner

2/10

Poor

20 Jun 2023

Erika

DO NOT STAY HERE!!! We booked this hotel as a quick 1 night stay before flying out of Hanoi. It looked decent in the photos and was a good price. The advertisement on Expedia said it had breakfast and a free airport shuttle!! They do not! The man at the front desk spoke no English. No breakfast option at hotel and no free shuttle! The man at the front desk said (via our phone translator) that he would call us a cab (we would pay) in the morning to take us to the airport. This was annoying but we agreed. We took our key and went up to our room. The room was clean enough but felt like a sauna (very hot and moist). We tried to turn on the A/C to find out that after twenty minutes it only blew hot air. It was broken. We started getting ready for bed only to discover massive cockroaches in the bathroom!! They started flying around and crawling on our bed and luggage. At that point (around 11pm) we packed up and booked a new hotel for the night. I’m warning you. Do not book this hotel. You will end up going elsewhere and wasting your time and money.

Leisure Partner

8/10

Excellent

29 Feb 2020

Valerie

Reliable Hanoi airport layover hotel

A reliable airport layover hotel! You can hear some traffic through the windows, but not too bad. It's clean and reasonably comfortable.

Self

2/10

Poor

14 Feb 2020

Edgar

Staff live in the facility. Low shower water pressure and barely no hot water (ran the water over 10mins). Property too far from the city.

Leisure Family_with_children

4/10

Poor

12 Jan 2020

Verified traveler

The hotel was not at all what we expected. The room and bathroom didn’t feel clean at all. The beds were not comfortable. The staff was fine, but didn’t speak much English.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2020

Leonie

Great place, close to airport!

This hotel is very close to the Hanoi airport, so especially convenient if you're just staying overnight, or on a short trip. Stayed overnight in between flight to Hanoi and flight to Laos, and the hotel very kindly kept spare luggage for us until we returned to Hanoi. Very comfortable beds, nice service.

Friends_and_family Family

6/10

Pleasant

09 Jan 2020

Verified traveler

Room was big, but smelled very bad. Not many food options nearby. Convenient only if you have an early morning flight, as we did.

Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

Great place to stay close to the airport. Friendly staff!

Leisure Family

6/10

Pleasant

02 Nov 2019

Fai

Free Airport shuttle BUT can’t find the diver so the staff order a taxi should be 35,000 dong when arrived airport the taxi driver ask for 95,000 dong.

Friends_and_family Family

8/10

Excellent

31 Oct 2019

non

helpful staff

Business_and_leisure Family

8/10

Excellent

31 Oct 2019

Verified traveler

For the price and proximity to the airport this hotel is a winner if you just want a hotel to stay at when you are about to catch a flight.
Picked up and dropped off at the airport efficiently. Breakfast was decent, staff friendly and helpful and room was pretty good. Only minor complaint is that the shower had a hundred different attachments that only produced hot water which provided much amusement but might be an issue if you were staying more than one night.

Leisure Family

8/10

Excellent

10 Oct 2019

seth

Good enough

Very basic property, but clean enough and plenty of space in the rooms. Close to the airport and cheap, which were the two things I was looking for when I booked.

Breakfast was pretty good and the transfer to/from the airport was cheap enough, on time and convenient.

Self

8/10

Excellent

08 Oct 2019

Verified traveler

Convenient for an early flight. Hotel transport booking is a must. Comfortable room with hot water, AC, TV, WiFi, free in room coffee/tea/bottled water and basic breakfast. Limited food choice that might be best get at airport. Good value.

Leisure Partner

8/10

Excellent

09 Sep 2019

Verified traveler

Ok being close to airport. Not convenient for tourists for food or sightseeing.

Partner

6/10

Pleasant

21 Aug 2019

MD

Close to the airport, but hard bed

The room was spacious with a great view. The pick-up service was good even though we had to wait for some time. The staff was not very friendly when I asked for help to book transport from the hotel to the city. The grab taxi was way cheaper than the hotel one. The breakfast was mediocre but considering the price, I guess I should not be complaining.

Partner

8/10

Excellent

10 Aug 2019

Verified traveler

We stopped at the Anova before boarding our flight back to the UK. It is 5 mins from the airport and the property arranged transport for 100000 dong ($4 ish). The manager was polite and efficient. The rooms were clean with two double beds/aircon/minibar and a simple room menu delivery service (we had pizza which was very good). Adequate for the purposes of a quick sleep /shower and rest prior to/after a flight. The room cost £30 and was a bargain. Compared to spending the evening and early hours on the airport floor this was excellent! Would recommend for this purpose.

Leisure Family

10/10

Exceptional

01 Aug 2019

Verified traveler

The man who was working at 11pm when I checked in was incredibly helpful. It was late and our whole family was tired. Check in was smooth he even helped pay my taxi fare because I ran out of VND. The room is huge but definitely not fancy: this place is so close to the airport it made my life so much easier. They even drove us to the airport in the morning in a big vehicle that could hold all of our baggage.

Business_and_leisure Family_with_children

10/10

Exceptional

17 Jul 2019

NAM

High recommended

Great services with cheap price

Family

2/10

Poor

12 Jul 2019

Verified traveler

I book this hotel for my boyfriend and his grandpa. My reservation was for 2 nights. When my boyfriend checked out early they ask for 250.000 for late check out. I feel like they try to make money off of him due to his lack of the native language.

Friends_and_family Family

6/10

Pleasant

27 Jun 2019

Verified traveler

I liked how close it was to the airport. Everything was fine about the property. Not great, not terrible. It had a bed where I could sleep, and a shower to get clean. You get what you pay for! Not much going on around the hotel. One or 2 local restaurants.

Leisure Family_with_children

10/10

Exceptional

23 May 2019

Verified traveler

Amazing roof top pool and the staff were so friendly and helpful. Our room had floor to ceiling windows which was just beautiful. I would highly recommend this hotel.

Leisure Partner

10/10

Exceptional

19 May 2019

Verified traveler

Easy check in with friendly and helpful staff ................................

Leisure Partner

2/10

Poor

08 Apr 2019

Lisa

Wash the sheets

Upon arrival at the airport my driver that the hotel arranged had not shown. I had to call to see where he was. Our room had bedding that had not been cleaned and the towels in the bathroom seemed a bit crusty. I would definitely not stay here again.

Friends

8/10

Excellent

15 Mar 2019

Gregory

Very good for a stopover near to airport

We stayed at the Anova Hotel on two separate nights as it is close to the Airport, 5 minutes by Taxi, so we didn't have to get the children up so early to get our flight. The rooms were big and clean and comfortable, breakfast is just a basic Vietnam style, or eggs and toast, but is included and was fine. The Hotel does not have a lot around it but there are some local restaurants and a spa close by. I would definitely use this Hotel again if traveling through Hanoi, the staff were very friendly and helpful.

Family

10/10

Exceptional

07 Mar 2019

Gregory

Really enjoyable stay

We had a great stay at this hotel, the service was first class, the rooms were large and comfortable and it is located in very convenient Street close to everything with the benifit of not much traffic noise at night

Family

8/10

Excellent

21 Feb 2019

David

Comfortable hotel near the airport.

I stayed at the Anova hotel for one night following a late night arrival at Hanoi airport. I would stay here again. The hotel was clean, comfortable, and the staff were friendly and helpful. We enjoyed the Vietnamese breakfast dishes (eggs were also an option).

Family

8/10

Excellent

15 Feb 2019

Verified traveler

Good hotel near airport

Great size rooms, lovely hot showers, very comfy large bed. We needed a hotel to stay near the airport due to our plane arriving early hours of the morning and it was perfect for that. The only downside to staying next to the airport / main road, is that it’s incredibly noisy throughout the night.

Partner

10/10

Exceptional

18 Jan 2019

christopher

Hotel staff very helpful
Really looked after me

6/10

Pleasant

10 Jan 2019

Patricia

Disappointing

I was staying here as a stopover
The airport shuttle I had organised did not turn up
The room was large but it was impossible to regulate the hot / cold in the shower
I would not stay here again

8/10

Excellent

05 Jan 2019

Verified traveler

You get what you pay, but for a few hours stop over was enough and staff was helpful in providing the taxi/transfer.

8/10

Excellent

27 Dec 2018

Verified traveler

Perfect for the airport

We used the hotel in between flights from Hanoi and it was perfect for what we needed. The room was spacious with a huge bed, free bottled water and was clean. There was a slight smell of smoke in the hallway and the room, although my husband couldn’t smell it. We took the airport shuttle which cost 100,000 VND and took a local taxi the following morning which cost only 70,000 VND. The airport is just 10 minutes drive away so it’s a great location.

Partner

10/10

Exceptional

20 Dec 2018

Verified traveler

Nice hotel close to airport for transfer. Clean and a great value.

6/10

Pleasant

09 Dec 2018

Verified traveler

The hotel was ok overall was little to far than I expected.

Leisure Partner

8/10

Excellent

03 Dec 2018

Valerie

Yes, you can stay here!

Anova hotel was a very decent airport hotel for the night before an early flight out of Noi Ba. There are dismal reviews for most airport hotels near Hanoi, as you know, and opinions on Anova seemed a bit better so I gave it a shot. The airport shuttle was delightfully easy - the driver was waiting for me outside of bag claim with my name on a sign. The room was big and clean, and I slept just fine even though the walls were thin and I could hear the highway cars rushing by (more so than the planes). The no-walls shower is next to the toilet, which I never love, but the water is hot and the bathroom is otherwise pretty glitzy for an airport hotel, so it’s just fine for a night. Hotel staff were attentive and friendly, directing me to a nearby restaurant for late night dinner and serving eggs, bread, fruit, and coffee/tea in the morning for breakfast. Even with the highway noise, I’d stay here again for the clean rooms and ease of it all.

10/10

Exceptional

30 Nov 2018

Verified traveler

triple room is very spacious. hotel staffs are nice. location is very near to the airport, perfect for layovers

8/10

Excellent

02 Nov 2018

David

Short stay before a late night flight.

Just spent a few hours in the hotel before taking a late night flight. Easy check-in, staff at the desk spoke English and arranged for a taxi to take us to the airport. Good local places to eat close by. Room was very large and clean. Might have been a little noisy from the traffic if we were trying to sleep through the night. Overall a good choice for a hotel convenient to the airport at a great price.

Partner

4/10

Poor

22 Oct 2018

Verified traveler

Say they have a restaurant, they do not. They have pictures of a nice restaurant but that does not exist. We checked in around 7pm hoping to eat and they couldn’t do anything for us. I Was expecting a free shuttle ride to the airport the next morning but they made us pay 100,000vd for a 5 minute ride to airport. Since we had nothing to eat and nothing to do we just figured we would go to bed early and watch TV. However TV was broken when we got there. Luckily my boyfriend was able to fix the wires so we at least had TV. Wish we would of stayed in old quarter Ha Noi. If you just need a place to sleep it’s not terrible, but don’t expect anything else. Did not try breakfast. After the bad experience we just wanted to leave. We at least grabbed a banana and coffee there.

6/10

Pleasant

03 Oct 2018

Christine

Chek-in was fast. Room is ok. Food needs to improve. Close to airport, so convenient for 1 night before & after

Family

8/10

Excellent

25 Sep 2018

Bo

Room was very clean. There was no shower curtain around the bathtub/shower and water was getting everywhere including behind the bathtub, so I'm not sure how they clean back there or if there is a fair bit of mold back there (can't see any). Also the cooler didn't seem to work very well. Had it cranked down to 20 deg C and it didn't really cool off in the room for a few hours after that.

6/10

Pleasant

25 Sep 2018

Adrian

Too noisy to sleep

Terribly noisy, loudest karaoke bar ever next door kept us awake till 2am. Grotty street, poor restaurants nearby. Room clean and comfortable but not as good as the website photos. It’s an airport hotel but no blackout curtains or soundproof windows.

Partner

8/10

Excellent

24 Sep 2018

Verified traveler

pretty new hotel & close to the airport. Staff was nice. Got a room in the back & thus had no noise at night.

8/10

Excellent

20 Sep 2018

Brian

CONVENIENT FOR AIRPORT.. .BRING EARPLUGS TRAFFIC...AND FLIGHT NOISE...OVERALL GRAND STOPOVER SPOT.

6/10

Pleasant

12 Sep 2018

Verified traveler

Wasn’t bad for an overnight stay when planning on going to the airport the next day. Wouldn’t recommend to stay any longer as the location is not ideal and better places to stay in Hanoi.

8/10

Excellent

11 Sep 2018

Verified traveler

Everything was great with the exception of some road noise.

8/10

Excellent

29 Aug 2018

Tim

Clean and very convenient for a short stay

We were travelling back by bus from Sapa and expected to arrive around 10pm with a flight to Hue the following morning. We were looking for a basic hotel close to the airport for a night - this hotel is located on the dual carriageway that is the bus route into Hanoi so our bus (Sapadragon) dropped us outside.

We had a large room with a very large double bed. The room was clean as was the bathroom. Had a basic choice for the included breakfast but we perfectly fine (fried eggs).

The guy on reception both when we checked in and in the Morning was very helpful , spoke good English and arranged the hotel car to take us to the airport.
It’s an airport hotel so I wouldn’t choose it as a place to stay longer - it’s obviously going to suffer from some road noise and aircraft noise but we had a very comfortable nights sleep.

Had a problem with no hot water and the reception explained that you need to leave the tap running for quite a while.
For what we paid we were satisfied with our stay as being good value

Partner

8/10

Excellent

29 Jul 2018

Verified traveler

Spacious, comfortable rooms and accommodating staff. Very close to airport and easy to arrange transport.

10/10

Exceptional

18 Jul 2018

leeanne

Great hotel close to airport

Great hotel close to airport which is new, clean and comfortable. Staff are fantastic and very accommodating. We had a late afternoon flight so they allowed us to stay past check out time before calling a cab for us. There are a few local eateries nothing flash but served their purpose.

10/10

Exceptional

07 May 2018

Akemi

Above and beyond staff makes all the difference

The receptionist is incredible. He helped me contact the airport and find my missing passport. I was also driven to the airport by the hotel owner’s brother to collect it. Super clean and nice facilities. Conveniently located close to the airport with some local restaurants near by. Perfect place to spend the night before a flight out of Hanoi or if you arrive late at night.

10/10

Exceptional

29 Apr 2018

george

One night, close to airport. Friendly staff. Clean

Nice hotel. Close to airport. Very nice rooms and friendly staff.
Breakfast is available as well.

8/10

Excellent

18 Apr 2018

Jake

Good stop over hotel

Partner

8/10

Excellent

31 Mar 2018

Verified traveler

nice hotel and nearby to the airport

I'm very comfortable with your hotel and will recommend to other friends. Staff very friendly and humble and the services very good. Staff also can speak english and can assist us on location to Hanoi.

Hotel breakfast very good and need to improved breakfast time. Hotel should review their breakfast on time and need to give variety of breakfast. One important things, hotel need to have muslims food and easy to eat for muslim people.

8/10

Excellent

29 Mar 2018

Verified traveler

Fair for an airport stop off

This was a flying visit & did as described. Rooms were comfortable but the road was very loud and came through to our room all night! We had to leave early so missed the breakfast and no offer of a 'take away' deapite room rate including breakfast.

Partner

6/10

Pleasant

27 Feb 2018

Maria

Good

You do not have a lot of options if you need a hotel near Hanoi airport. However Anova is a good option, with helpful staff, spacious rooms and fabulous proximity to the airport. A slight odor coming from the bathroom -humidity or bad pipes- would be my only remark.

Partner

4/10

Poor

20 Feb 2018

Verified traveler

Beware - scam.

2/20/18

This hotel claims on its website to have multiple restaurants and shows photos of a fancy hotel. When we arrived, we discovered that is a different much dumpier hotel than advertised. Since they didn’t have the advertised restaurant we went without dinner. No restaurants nearby.

Room was spacious and clean however the bathroom had no shower curtain, a bathtub that wants to tip over and a very shower shower head.

Hotel appears to be only half finished. Large welded metal doors block off sections of the building.

The hotel sits in front of a freeway and our deluxe room looked out over it. We were kept up all night by freeway noise, honking, barking dogs and roosters.

Breakfast choice was white bread with a fried egg or beef pho. Pho seemed to be “instant pho”.

We booked because of free airport shuttle and were told it would be 100 dong.

This hotel is doing a bait and switch scam and I would t recommend that anybody stay here.

10/10

Exceptional

21 Jan 2018

Charles

Excellent value near Hanoi airport

We stayed one night between flights at Hanoi Airport. The hotel is conveniently located near the airport and a shuttle service is offered for a reasonable price.

8/10

Excellent

12 Jan 2018

Verified traveler

John

Very clean hotel. Nice rooms. Breakfast was quite fine for Vietnam. A bit in the side of the city so there is not many places to eat. Easy to go with bike to Trang An and other destinations.

Partner

2/10

Poor

07 Jan 2018

tina

Room not cleaned-would NOT recommend

I spent 2 nights at this hotel. The room was not cleaned during my stay. When I told reception Initially I was told that this was due to instructions given by management and that guests have to request to have their rooms cleaned. I had not been informed about this when I checked in. On checking out, a different receptionist expressed surprise that the room had not been cleaned.
The rooms need to be cleaned everyday because the shower does not have a curtain and literally floods the entire bathroom
The hotel uses regular bathroom mats rather than the floor towel used in most hotels. The mat in my room was filthy and covered with hair.

6/10

Pleasant

07 Jan 2018

Jo

Close to airport

Big room, clean & lovely crisp airy bread for breadfast. Family run hotel.

10/10

Exceptional

25 Dec 2017

mike

Great customer care.

Excellent customer handling, family atmosphere you ll be taken care off superbly. a great hotel to stay near the airport if you in transit or you don’t want to be hassled with an early plane.

8/10

Excellent

08 Dec 2017

Tan

One night transit

We were on transit to Japan and had to stay near the airport for early flight next day. Arranged for hotel pickup and was a smooth process. Hotel is less tham 10mins away and room was really huge. Staff was very friendly and helpful.

Family

2/10

Poor

02 Dec 2017

Dale

Shanghied in Hanoi

The hotel staff are pathetic. Rather than facilitating my stay I felt intimidated and coerced by the hotel staff to utilize their overpriced services for taxies and places to see. Do not stay here.

10/10

Exceptional

18 Nov 2017

Naomi

Great Airport Hotel

Lovely big room, staff were very friendly and helpful. Great place to stay before/after an awkward flight, but not if you want easy access to the city.

Partner

6/10

Pleasant

11 Nov 2017

tzusheng

Very cheap hotel.
near hanoi international airport

8/10

Excellent

30 Oct 2017

Verified traveler

We had to call to hotel for picking us at the airport even this hotel
Is near the airport but cannot walk to .... Breakfast is not so much

8/10

Excellent

07 Oct 2017

kaz

Near the airport.

This hotel is about 2km from the airport. I took a taxi at the airport. It fare is onri 60,000VND. Room is clean and cheap. If you want to stay near the airport, I recommend this hotel.

4/10

Poor

29 Sep 2017

claire

Near the airport far from the city proper

Staff talk very loud can be heard in our room. Staff is smoking. Poor appearance, unprofessional.in our room,.hole near the roof not cover. The curtain in the bathroom is see through.hard for taxi/uber to locate the place.positive side: room is spacious, bed comfortable.

8/10

Excellent

27 Sep 2017

Verified traveler

Great stay!!!

very accomodating staff. i did late check in and they gave me a free transfer from airport to hotel. Brand new rooms, clean and smells good. Highly recommended.

10/10

Exceptional

08 Sep 2017

earl

Brand new hotel

Brand new hotel great rooms with floor to ceiling windows staff could not do enough for me overall for the price best hotel and value that I have stayed in while in Vietnam