Grand Hotel Duchi D'Aosta

10/10

Exceptional

24 Feb 2026

Michael

The Grand Hotel Duchi d'Aosta is the epitome of what a small luxury five star hotel should be. All the staff were committed to ensuring we had a very pleasant staff. Any small query we had was dealt with with alacrity to ensure our needs were met. The rooms were well furnished and the housekeeping did an immaculate job. The restaurant is top class, Michelin starred cuisine, and the food has an excellent range of dishes.
The spa provides a beautiful swimming pool in the basement and the massages both myself and my wife received were very professional and beneficial.
The site of the hotel right in the heart of Trieste make it an absolutely perfect destination for a holiday or short stay.

Partner

8/10

Excellent

19 Oct 2025

Edward

The property is nice and very well located. The staff is friendly and helpful. The only problem is checking in, it is a huge pain in the neck. They don't allow in person check in and require everything on a cell phone. Even doing it on a computer is not easy.

Leisure

10/10

Exceptional

11 Oct 2025

Alfonso

El personal muy amable y atento falta mejorar los servicios de comida en otros horarios.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Jeff

Beautiful property. Totally upgraded. Parking is a problem.

Leisure Family

10/10

Exceptional

06 Sep 2025

Jeff

This is a jewelbox of a hotel. Top of the top. Only good things for this property.

Leisure Family

10/10

Exceptional

18 Jul 2025

Hanen

Fantastique!

Merci pour la surprise! La fête à ma fille était fantastique!
Personnelle très attentionnée
Très propre
Merci à toute l’équipe

Friends_and_family Family

10/10

Exceptional

02 May 2025

claudio

The warm welcome from the front desk on arrival, the room, the food, and the wonderful location of the hotel!

Leisure Partner

10/10

Exceptional

17 Jan 2025

Andre

Friendly staff at a perfect location

Leisure Partner

10/10

Exceptional

08 Oct 2024

Rossana

Home away from home

Wonderful boutique hotel. Reception staff were discreet but very helpful when engaged. Elegant breakfast included. Our suite seemed a little dated with carpeting and older feel but was comfortable. The bathroom on the other hand was big and modern. Amazing location as well. I would definitely return but would ensure to get one of the more updated rooms. The estate prosecco and macarons were an elegant touch.

Partner

8/10

Excellent

07 Oct 2024

Kenneth

The pastries and breads at breakfast were outstanding. The dining options in the area are very good.

Leisure Partner

10/10

Exceptional

27 Aug 2024

Michael

The property was perfectly located and the staff were amazing. I have never been treated so well by staff anywhere. The food at Harry's was delicious and highly recommended. The only problems were : the pool (one of the main reasons I chose this hotel) was non operational and the room A/C just didn't cool to American standards of cooling down a room. I would definitely stay there again as the room was great, the food was great, the location was great and the staff amazing.

Leisure Partner

10/10

Exceptional

30 Jul 2024

Alan

Hotel is right in middle of town. Old and elegant. \"junior suite\" is just a larger room (not a suite). Room attractive and elegant, but somewhat dated, not enough storage or surface area. (Problems with getting power from outlets - had to run long extension cord.) Staff very helpful and friendly (as is typical with 5*). Valet parking. Limited buffet for breakfast, but could order eggs. Pretty empty at breakfast. Hotel fronts on main plaza- perfect location.

Leisure Partner

10/10

Exceptional

06 Jun 2024

Fiona

Loved the room and the location.

8/10

Excellent

16 May 2024

Priscilla

This hotel was a wonderful place to stay especially if you are on a cruise because of the close proximity to the port we just rolled our bags over. The food is wonderful although simple for breakfast and the front desk people are full of helpful suggestions for pasta laces to eat. The only problem we had was the a/c had not been turned on yet in Mid May and with windows open and a fan in the room it was very difficult to sleep. The bed was comfortable but too humid for a good nights sleep

Friends_and_family Friends

10/10

Exceptional

22 Oct 2023

Amelia

Staff were friendly, professional and knowledgeable. Hotel is just gorgeous. Elegant!

Leisure Family

10/10

Exceptional

18 Oct 2023

Kevin

The location was really nice in the center of town and beautiful hotel wonderful restaurant and the staff was very helpful. I didn’t really have anything planned because I was just staying in Trieste for one night on my way to Slovenia. When I checked in, they suggested I go to the Kastel Miramare which was beautiful, spent four hours there it reminded me of the Schonbrun Palace in Vienna.

Leisure Self

10/10

Exceptional

29 Sep 2023

Verified traveler

Absolutely loved everything about it.

Self

10/10

Exceptional

03 Aug 2023

Marija

Amazing location, Beautiful building , little tear off, but all in all very nice.
Staff was amazing, thanks Jelena at the front desk- pleasant and professional!

Partner

10/10

Exceptional

03 Aug 2023

Kenneth

Excellent!

Leisure Partner

8/10

Excellent

31 Jul 2023

Raphael

Nice hotel at the heart of the city. Easy access to tourist highlights.

Leisure Partner

6/10

Pleasant

30 Jul 2023

Victor

Overpriced

Great location, service. Room was spacious. AC did not cool despite report for 2 days. Buffet was scant, had to pay for eggs (signature required before order was placed). About 200€ overpriced.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2023

Frank J.

Great central location and probably the best staff I ever had in a hotel

Leisure Family

8/10

Excellent

29 May 2023

Susan

Great view!

Beautiful hotel, perfectly located. Easy access to many shops and restaurants. Staff was pleasant and helpful. We only ate breakfast at the hotel, a little pricey, but tasty. Great view of the square.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2023

Luca

👍

Business_and_leisure Family

10/10

Exceptional

19 Nov 2022

jerry

Staff was incredibly helpful and attentive Professionally run establishment!

Leisure Family

10/10

Exceptional

03 Nov 2022

Darya

I n general I loved this hotel. The staff and service was exceptional. The food at the restaurant was excellent.
The level of noise at night was high at night due to a bar next to the hotel.

Leisure Self

10/10

Exceptional

01 Nov 2022

Paul

Ivan at the front desk could not have been more helpful. Mathew the bellhop did everything he could to assist.
Of course Harry’s Bar was classic and wonderful.
I think I got the last available room but was treated like a frequent guest. Highly recommended.

Business_and_leisure Self

6/10

Pleasant

20 Oct 2022

Paul

Overall, nice, older hotel in pedestrian area with restaurants, cafés and bars. Great location.

Apparently the hotel has to choose between either summer season and therefore the air conditioning is on or winter season and then the heat is on. We stayed at this hotel mid-October and apparently it’s “winter”.

We were able to open the windows before we went to bed to cool off the room but the noise from the street wouldn’t allow us to keep the windows open, therefore it was very warm, stuffy and uncomfortable to sleep. The room, while nice, I was extremely small and simple.

Leisure

10/10

Exceptional

18 Oct 2022

Miguel

Best location & fantastic service

The hotel is very well kept and located right in the heart of Trieste's Piazza della Unita. Fantastic noise insulation and service. Excellent for both business (which was my case) and leisure.

Business

8/10

Excellent

10 Sep 2022

Karen

Beautiful hotel, inside and out. The staff are excellent. The only issue is the room, our air conditioning didn’t work so sleeping was difficult at 26 degrees. They could also do with a mirror in the room, I had to dry my hair using a small handbag mirror !

Business

10/10

Exceptional

27 Jun 2022

Kris

Nice staff, Prosecco on arrival, valet and busman were very efficient. Bartender was very good and friendly, we only ate in the bar, because the fine dining restaurant was full, but the service was great and so was the food. We ate out on a pier which had a great view of the sunset and good food.
Overall, the hotel was wonderful and if we return, we will definitely stay at this hotel

Leisure Partner

10/10

Exceptional

12 Nov 2021

Joseph

Beautiful newly renovated room.

Leisure Self

10/10

Exceptional

03 Sep 2020

Simon

Comfortable and spacious

Very comfortable and spacious hotel with excellent facilities.

Business

8/10

Excellent

11 Jan 2020

Verified traveler

Underwhelming

The location is the best thing about this hotel, as well as the bar where breakfast is also served. The wellness facilities were very disappointing, with the jacuzzi and one sauna not working - they were nothing like on the website. The room we were in was very small and the bathroom basic and quite worn. For the money I am sure there are much better experiences.

Partner

10/10

Exceptional

03 Jan 2020

Lazar

First impression was woow
Last impression was woow
One of the most clean, comfortable and nice hotel I've been

Friends_and_family Friends

10/10

Exceptional

17 Nov 2019

Kirstin

Lovely stay in Trieste

This was a truly delightful stay. The staff were welcoming and friendly throughout our stay. The decor is striking. Breakfast is exceptional, with thanks to the chef and Signore Thom!

We felt the wellness center and hot springs were a touch misrepresented in the advertising. A pleasant space for relaxing, but not offering the more intense heat of a therapeutic experience we were hoping for. Warm springs.

Nevertheless, the location could not be beaten and we highly recommend this hotel, especially for its staff. Also, the Michelin starred restaurant certainly doesn’t hurt!

Partner

10/10

Exceptional

06 Nov 2019

Helen

Excellent pool and sauna
Very helpful staff. Very good breakfst buffet.

Leisure Partner

4/10

Poor

24 Oct 2019

Amar

Room was very dated and needed refurbishment. Bed was soft and not comfortable

Business

10/10

Exceptional

21 Oct 2019

Edward

Perfect hotel for a stay in a very interesting town. Hotel has a great location on the plaza.

Partner

10/10

Exceptional

17 Oct 2019

Verified traveler

Excellent location, fancy rooms, convenient for getting to the water.

10/10

Exceptional

11 Oct 2019

Verified traveler

Perfect location and fantastic restaurant on property

Leisure Friends

10/10

Exceptional

08 Oct 2019

Diana

It was well maintained, historic and beautiful. We loved the location overlooking the plaza and were just steps away from the sea board. We had easy access to restaurants and shopping.

Leisure Family

10/10

Exceptional

04 Oct 2019

Verified traveler

It’s real GRAND at the Grand Hotel Duchi d’Aosta

Beautiful hotel! Hotel staff was amazing, friendly and very helpful!

Partner

10/10

Exceptional

30 Sep 2019

Jan

Jan

Lovely hotel with a beautiful thermal spa!

Partner

10/10

Exceptional

26 Sep 2019

LISA

Location was ideal, directly on main square. Very friendly staff and very nice breakfast. Most of all, extremely clean property overall.

Leisure Partner

10/10

Exceptional

26 Sep 2019

Carie

I like the cleanliness, professionalism, great staff/ customer service, and of course the Roman bath.

Leisure Family

10/10

Exceptional

16 Sep 2019

Verified traveler

Very nice property on a beautiful square. Harry's Bar was another treat in the hotel. Very good breakfast with a great waiter, Tommy.

Leisure Partner

10/10

Exceptional

13 Sep 2019

Verified traveler

Delightful place - elegant not fussy. Excellent restaurant.

Leisure Friends

10/10

Exceptional

19 Aug 2019

Verified traveler

A very warm welcome on arrive and a very enjoyable stay to match a very lovely place.in particular the reception staff and breakfast team were excellent.

Leisure Partner

10/10

Exceptional

09 Aug 2019

Verified traveler

Great location and breakfast. Unfortunately, Wifi worked poorly in rooms.

Friends_and_family Family

10/10

Exceptional

06 Aug 2019

fabrizio

unforgettable !

Trieste is a great city to visit and your stay can be even more perfect if you stay here.
We had a suite looking onto the square.
The room was freshly renovated and everything was impeccable.
Everyone is very friendly and breakfast on the square memorable.

Family

10/10

Exceptional

30 Jul 2019

Avi

The best

Amazing especially breakfast with tony

Partner

10/10

Exceptional

24 Jul 2019

Verified traveler

Too hot air conditioner wasnt working couldnt sleep room was to hot

8/10

Excellent

13 Jul 2019

Verified traveler

Excellent central location. Very helpful reception staff. Hotel has a full range of amenities including an indoor pool and restaurant (pricey).
Our top floor room was spacious, well equipped (but no kettle or coffee maker) and had a balcony with seating.
On the minus side, the centralised aircon system did not cope with the hot weather. And our room was not serviced at all during our two night stay.

Leisure Partner

8/10

Excellent

09 Jul 2019

Verified traveler

Fantastic location. Great style. Spacious bedroom. Lovely staff

Leisure Self

10/10

Exceptional

23 Jun 2019

Verified traveler

Excellent location and facilities. Personnel from the hostel very friendly and ready to help. Breakfast was superb.

Leisure Family

10/10

Exceptional

13 Jun 2019

Lynette

Great hotel right on the main square

Great hotel right on the main square with an outside restaurant where you can have breakfast and look out to the sea across the square. It also has an amazing pool area in the basement. Only problem is that the WiFi isn't that great however you can use the free Trieste WiFi while having breakfast outside info the square. The hotel seems recently refurbished and had old world charm

Partner

10/10

Exceptional

13 May 2019

Verified traveler

Loved the room, location and staff. Could have more electrical outlets, and the bath/shower was a bit difficult for old folks.

Leisure Partner

8/10

Excellent

10 May 2019

Verified traveler

the location was excellent, the staff very helpful and kind. The room was small, but we were happy with the number of towels (even too much), temp control and toiletries.

10/10

Exceptional

10 May 2019

Verified traveler

This was a very charming hotel. Attention to detail and very well versed receptionists. We appreciated the elegance and little personal touches and the bed was changed everyday. Superb. Would recommend this hotel highly.

Leisure Partner

10/10

Exceptional

26 Nov 2018

nancy

Love this place!

We loved our stay at the charming Grand Duchi d’Aosta. Service was wonderful, with helpful hints from the front desk and generous service from Toni in the breakfast room. The lobby and common areas were charming. Our room was updated but cozy.

Partner

10/10

Exceptional

18 Nov 2018

Jane

Lovely

Hotel is centrally located, clean staff is very professional. Breakfast is amazing!

Family

10/10

Exceptional

13 Nov 2018

George

Unbeatable location in the Piazza Unita D'Italia

Unbeatable location in the Piazza Unita D'Italia. The hotel appears to have been recently renovated without spoiling the charm of the older, elegant hotel. Harry's restaurant on the premises is a definite plus. We were thoroughly satisfied with the room and the service.

Partner

10/10

Exceptional

05 Nov 2018

Verified traveler

trieste visit

lovely old world hotel in excellent central location on Piazza d'Italia. Nice to have an indoor pool. Excellent selection at breakfast
Only criticism ,lack of towels in pool area at night and phone in pool area did not work

Partner

8/10

Excellent

28 Oct 2018

Andy

One Night in Trieste

The Grand Hotel Duchi d'Aosta was in a prime position on the Piazza (Unity Square of Italy) and the room we were given overlooked the square and the beautiful building's surrounding the area. Check-In on arrival was very good and the reception staff spoke good English and were very helpful. Our room was very clean with a large bed and a small but nice Bathroom. However, what was disappointing was the Spa area in the Basement which was Grubby, with a Sauna and Whirlpool that did not work and a Thermal Pool that smelt as if it had Chlorine in.

Breakfast was OK, but lacked on hot food which was swopped for pastries and cakes if that's what you prefer.

Trieste itself could be lovely if cared for, but a walk along the seafront displays lots of empty dilapidated buildings that were once great architectural delights and the whole place has a feel of neglect.

8/10

Excellent

23 Oct 2018

Michael

Location, location, and breakfast

Great location on the main square. The breakfast was one of the best we have ever experienced. Truly Old World with the gigantic room keys

Partner

10/10

Exceptional

21 Oct 2018

Paul

Charming historic hotel in the heart of Trieste

Historic building with freshly renovated rooms. The pool is amazing.

8/10

Excellent

13 Oct 2018

Nicci

Great Location

The hotel is in a great location and the room itself was very clean and tidy however the bed was way to hard and was like sleeping on the floor and the shower as beautiful but sadly the shower head was too top heavy for the cradle it sat in and kept falling out so it made it a bit difficult to wash your hair.

Partner

8/10

Excellent

15 Sep 2018

Verified traveler

Friendly staff, great bathroom, very clean. Differicult to park/drop off luggage

Partner

10/10

Exceptional

13 Sep 2018

amiram

excellent location. unique building friendly staff

10/10

Exceptional

11 Sep 2018

Verified traveler

Nice hotel in the centre of town, excelent historical building, nice renovated room, good breakfast. Top recomandation

8/10

Excellent

04 Sep 2018

Ziba

This hotel has one of the best locations in Trieste. I was just not happy with their WIFI & internet connection. Also our room was on the first floor and it was noisy at night and during the day with construction. Also our room's door made a rattling noise with the wind, so it was not very comfortable from the noise aspect, but it was well remodeled & clean.

10/10

Exceptional

19 Aug 2018

Verified traveler

Lovely hotel on main square

Extremely clean room with comfortable bed great bathroom and good lighting
Staff were very helpful and pleasant
Breakfast was fabulous at least 7 sorts of cake. Also attentive staff

10/10

Exceptional

10 Aug 2018

Ines

great breakfast!!!! great location and there is a pool!, even thought we discovered to late.

10/10

Exceptional

01 Aug 2018

Alfred

This hotel is areal gem

Wonderful hotel on the main square. Extremely friendly and helpful staff. Rooms were spacious and top notch. The breakfast was awesome

Partner

10/10

Exceptional

29 Jul 2018

joanna

Perfect stay in Trieste. Convenient to explore the city.

10/10

Exceptional

29 Jul 2018

Denise

The hotel was amazing and the location can not be beat. I highly recommend to anyone visiting the Trieste area.

10/10

Exceptional

21 Jun 2018

Mary

Real linen sheets, ironed to be smooth as silk and huge bath towels give this hotel a luxurious feel. The 1910 building sits on the main waterfront square with outdoor seating. You can imagine you are back in the Habsburg era. But with a/c.

8/10

Excellent

27 Jan 2018

Jeremy

Traditional hotel maintains great hospitality

Very friendly place, unlike many \"Grand Hotels\". Nice breakfast, good service, and outstanding location in the Piazza. The new heated swimming pool was unforgettable with its Roman ambience complete with murals and mosaics. If you are a swimmer, like me, this is a real treat!

10/10

Exceptional

30 Oct 2017

Martin

Excellent Hotel in the heart of Trieste

The location of the hotel is exceptional, being just off the main square and within a few metres distance of both the regional and communal administrative buildings. It is also just off the beautiful main square facing the sea (Piazza Unita d'Italia), and within walking distance of the shopping streets. The bus station to the airport is 10 minutes walking distance. The hotel itself is very comfortable, with large rooms and full amenities. It serves a very good breakfast. The staff are extremely helpful and friendly, and upon my arrival late at night, with my luggage not having arrived with my flight, the receptionist on duty immediately supplied me with the essentials for the morning. I rate this hotel overall as being excellent.

8/10

Excellent

02 Oct 2017

Tony

Grand hotel on one of the nicest squares in Italy

Second time at this Hotel, great staff , good breakfast, room a little on the small size but efficient, nice to be able to control your room temperature ( rare for Italy ) great bars, restaurants, restaurants and shopping within walking distance. I recommend Urbanis at aperitif time and La Tecia for good reasonably priced lunch or dinner
Would go back again

10/10

Exceptional

11 Sep 2017

Verified traveler

Perfect location and enjoyable wellness center.

Spent only 1 night here meeting friends, but really enjoyed my entire stay. It is an old, historic hotel, but the building and rooms are very well maintained and clean. I really enjoyed the small, private wellness center they have downstairs, and the bar/restaurant situated right on the piazza. will definitely come back here.

8/10

Excellent

05 Sep 2017

Shirley

Fabulous hoyel clise to everything

Fantastic, but although the bed and room was inviting, the mattress was not comfortable and the pillows were lumpy.
Lived the pool, barhroom fantastic, breakfast supurb

8/10

Excellent

30 Aug 2017

Verified traveler

ELEGANT OLD WORLD CHARM

Central location. Old world external. New updated internal

10/10

Exceptional

25 Aug 2017

Cynthia

Wonderful Hotel

Wonderful Hotel with lovely old world charm. Beautiful, spacious rooms, incredibly helpful and knowledgeable staff (Sabrina was exceptional), incredible breakfast to start the day! Right on the Piazza but very quiet rooms. Close to everything

2/10

Poor

24 Aug 2017

Jessie

Watch out for the 7-day cancellation policy!

We had a change in travel plans and contacted both Expedia and the hotel on a Monday. We were supposed to stay for one night that Friday. We wanted to move our stay up a few nights to Tuesday or Wednesday, if possible.

Generally, hotels at this level offer free cancellation up to 3 days before your stay. Not this one. They have a seven-day cancellation policy, and they held us to it with no leniency at all. Expedia tried to contact them separately, and our Expedia agent was told that there were no rooms available on Tuesday or Wednesday. I then called the hotel directly and was able to book a room for Tuesday night, no problem. But they absolutely refused (both my request, and a separate request from the Expedia team) to refund the cost of my Friday night reservation. We ended up paying for both nights, even though we only stayed for one. The hotel was only half-occupied on the night we spent there, which might explain their strictness.

They are within their legal rights, of course, so I cannot complain about that. But in my experience, there is usually more leniency when you are simply changing the date of your reservation, not cancelling completely. I want to warn other Expedia customers to please pay attention to this policy, they are unforgiving!

The staff we met on site was wonderful and friendly. The low rating is because of the difficulties we had with the reservation staff.

10/10

Exceptional

30 Jul 2017

Verified traveler

Lovely location, friendly, helpful staff. Amazing visit!

Family

10/10

Exceptional

06 Jun 2017

Christine

Charming hotel from another era

The Grand Hotel Duchi d'Aosta opened in 1873 and still has the look of an older era-- but with all necessary updates for comfort. The staff was helpful, the room was comfortable, breakfast was delightful (would have liked to have it outside, but some noisy construction was currently going on), and the hotel feels like it's at the center of things with its location on Piazza Unita' d'Italia. Alas, we only had a day, but I would happily return.

Partner

10/10

Exceptional

17 Oct 2016

Elizabeth

Best location in Trieste, beautiful area, central to everything, piazza facing the water. Excellent included breakfast in Harry's Bar. Close to bus and railroad station.

Partner

8/10

Excellent

19 Sep 2016

SueChef

Perfect location.

Great location. Street parking available. Scooter rental a block away. Restaurant is good. Rooms are small. Pool and sauna facilities are interesting and different. Lots of common area space. Next door to information Center (i).

8/10

Excellent

11 Sep 2016

Verified traveler

Great stay! Recommended

I had a great stay. Staff was very friendly and helpful. Location was amazing, right on the square. Breakfast was great and the pool floor was also very charming and a nice addition.

8/10

Excellent

04 Sep 2016

Barbara

A gem in the middle of Trieste

Hotel Duchi is a gem! A boutique hotel in the middle of Trieste's old town, with a wonderful staff and a very good breakfast buffet, it is conveniently located for getting to all of the local sites. We had a very comfortable and spacious room with a queen size bed. The hotel is an excellent value for the price.

10/10

Exceptional

12 Jun 2016

Verified traveler

A great location in the center of Trieste

We enjoyed our stay at this grand hotel. While it is quite old, the rooms are very modern and up to date. The staff was most courteous and helpful. The breakfast each morning at their restaurant, Harry's, was delicious. We had a wonderful corner room with great views. We can highly recommend this hotel.

10/10

Exceptional

09 Jun 2016

D

Historic and luxurious

Really amazing hotel. Very historic and classic, but also luxurious with a great pool and unbeatable location. Our unit on the 4th floor had a balcony and it absolutely made the trip. Best hotel experience of my life. Also the restaurant was great and the breakfast on the main square perfect.

10/10

Exceptional

03 Jun 2016

Terry

Very comfortable hotel. Friendly staff. Great location

6/10

Pleasant

29 Apr 2016

Khaleel

No gym

Fine but no gym in the hotel

10/10

Exceptional

11 Apr 2016

Verified traveler

Great hotel in every respect

A great hotel in an excellent location. All the staff were pleasant and helpful. Front desk staff were excellent in providing bus information, directions to bus stops to sights we wished to visit.

Partner

10/10

Exceptional

13 Oct 2015

shortmach

Boutique style, centrally located and clean

We spent 2 nights here. It's more of a boutique style. To anyone from Melbourne, Australia, it's like The Windsor. Staff were friendly, it was clean and centrally located. Loved the linen sheets. The adjoining restaurant where guests have breakfast was on the expensive side for dining, however, there were a lot of locations to choose from close by. would go back.

10/10

Exceptional

01 Sep 2015

Moshe

excellent

Excellent location, stylish hotel, very friendly stuff, good breakfast, clean and comfortable hotel

Partner

4/10

Poor

30 Aug 2015

Miljan

This is a iconic hotel that unfortunately is very poorly managed. The place is falling apart and in urgent need of a complete makeover.