B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
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8.8/10Excellent286 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.6/10 8.6
Location7.8/10 7.8
Neighborhood8.2/10 8.2
Value7.6/10 7.6
Amenities8.8/10 8.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Surat Marriott Hotel
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You'll also appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Flow, the all-day dining restaurant, or one of the hotel's other dining options. You can also stay in and take advantage of the 24-hour room service. Snacks are available at the coffee shop/cafe.
Buffet breakfasts are served daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 209 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers.
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Conveniences include phones, laptop-compatible safes, and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Nearby attractions include Kamla Nehru Park (0. 4 mi), Lake View Garden (1. 2 mi), and Dutch Garden (1. 9 mi). The preferred airport for Surat Marriott Hotel is Surat (STV), 5.
9 mi (9. 5 km) away.
A stay at Surat Marriott Hotel places you in the heart of Surat, within a 10-minute walk of Kamla Nehru Park and River Front Walkway. This luxury hotel is 0.6 mi (1 km) from Ambika Niketan Temple and 1 mi (1.6 km) from Science Centre Surat.
Make yourself at home in one of the 209 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers.
Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
IGBC Green Existing Buildings O&M
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- WiFi is limited to 1 mbps for up to 4 devices per room. A surcharge applies for premium access.
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately INR 1592 for adults and INR 797 for children
- Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: INR 2000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
English
Nearby attractions
Kamla Nehru Park
0.6 km / 0.4 mi
River Front Walkway
0.8 km / 0.5 mi
Ambika Niketan Temple
1 km / 0.6 mi
Sardar Patel Museum
1.3 km / 0.8 mi
Science Centre Surat
1.4 km / 0.8 mi
Pandit Deendayal Upadhyay Indoor Stadium
1.8 km / 1.1 mi
Lake View Garden
1.9 km / 1.2 mi
Rangeela Park Ghod Dod Road
2.3 km / 1.4 mi
Jagdishchandra Bose Municipal Aquarium
2.6 km / 1.6 mi
Dutch Garden
3.1 km / 1.9 mi
Gore Gariba Kabrastan
3.5 km / 2.2 mi
Rang Upavan
4.3 km / 2.7 mi
Surat Fort
4.4 km / 2.8 mi
Shree Shyam Baba Temple
4.6 km / 2.8 mi
REBOUNCE! Fun Toh Yahaan Hai
5.3 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 209
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parkingExtra charge
- Airport Shuttle
- Room serviceExtra charge
Show 35 more facilities & services
- Laundry service
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Café
- BarExtra charge
- Restaurant: 2
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Banquet hall
- Conference room
- Business centre
- Outdoor freshwater pool: 1
- Sauna
- Steam bath
- Hot tubExtra charge
- MassageExtra charge
- Spa treatments
- Hairdressing salon
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEW • 29 m²DBL.DX-RV
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub or Shower allocation on arrival
- Bathroom
- Shower
Facilities with extra charge
- Soundproof room
- Minibar
- TV
- Wi-fi
- Direct dial telephone
- Turndown service
- Safe
- Tea and coffee making facilities
- Extra beds on demand
- Individually adjustable air conditioning
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurat Marriott Hotel
DOUBLE DELUXE RIVER VIEW
Room photos
12 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-RV
Room amenities
- Bathtub or Shower allocation on arrival
- Bathroom
- Shower
Facilities with extra charge
- Soundproof room
- Minibar
- TV
- Wi-fi
- Direct dial telephone
- Turndown service
- Safe
- Tea and coffee making facilities
- Extra beds on demand
- Individually adjustable air conditioning
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEW • 32 m²DBL.CV-PI
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Bathrobes
- Soundproof room
- Housekeeping
- Satellite TV
- Desk
- Toiletries
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Turndown service
- Extra beds on demand
- Direct dial telephone
- TV
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurat Marriott Hotel
DOUBLE PREMIUM CITY VIEW
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-PI
Room amenities
- Bathroom
- Shower
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Bathrobes
- Soundproof room
- Housekeeping
- Satellite TV
- Desk
- Toiletries
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Wi-fi
- Turndown service
- Extra beds on demand
- Direct dial telephone
- TV
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 29 m²DBL.CV-DX
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurat Marriott Hotel
DOUBLE DELUXE CITY VIEW
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurat Marriott Hotel
QUADRUPLE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurat Marriott Hotel
DOUBLE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIUMTWIN • PREMIUMTWN.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurat Marriott Hotel
TWIN PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Surat Marriott Hotel
100
reviews shown
Mukesh
The breakfast served was sumptuous.
vinodbhai
Everything about this property works well for me on my trips to Surat . Location, service, cleanliness, quiet, food, especially the breakfast.
Possibly the best in Surat .
Possibly the best in Surat .
Krishan
Best hotel in Surat in terms of 5 star hotels
Nevilkumar
Good Place
Jerna
nice spa, nice clean room and staff
Manoj
Staff is unprofessional thay should give more training
KUNAL
Clean rooms & helpful staff
Haresh
Nice property and beautiful riverside view, well maintained and warmth in dealings
Andrew
Lovely hotel - but expect to pay 10times the price you would pay outside of the hotel for drinks - even soda and water!
Harin
Yes
SIDDHARTH
everything was just perfect.
Abida
The hotel was well located. Professional staff and good food.
Silivan
I think is the best hotel in Surat
Everything was excellent! Everyone was so nice and dedicated to their job. It was one of our best experiences so far. We enjoyed it so much and if we return to Surat we will stay here 100%
Deepu
The place was nice and clean, staff was friendly and good service.
Hemant
Excellent stay, premium rooms are spacious. Breakfast was at
Rajendrakumar
In good condition
Vinesh
Good
Sukhbir
Service as always was excellent the front desk was very helpful &! took care of even smallest needs. Extremely friendly staff. Enjoyed staying at the Marriott
Dilip
It was a pleasure experience and would like to visit again!
rodricx
Courteous and professional hospitality service. Came surat after 10 years and instantly felt like home.
Bhadrayu
Staff could be better trained.
kirankumar
Caring staff
Dilip
Excellent stay
Naresh
Great room and breakfast
Everything was good apart from few minor issues in the room like
Shower door doesn't keep water in
No hooks in the bathroom for clothes
Gap behind the sink.
Shower door doesn't keep water in
No hooks in the bathroom for clothes
Gap behind the sink.
Amin
Greet hotel
Falgun
Beautiful, week-maintained property. It was very clean and the staff was very courteous. The valet parking was an issue as the early morning staff had no idea where our car was nor did they make any effort in informing us of their delimma (probably out of embarressment). Since we had to be at our appointment at 6 a.m., we finally asked what the issue was and took the car key to find our car ourselves.
Kalpana
Wonderful Surat Stay!
Excellent location and very attentive staff—the rooms were clean and comfortable—honorable mention for the housekeeping staff—incredibly meticulous!
Ashish
Overall good experience, rooms were bit small though.
Gaurav
Pathetic. Swimming pool and jacuzzi not working. Front office executives are non-courteous. Ms. Nonibala informed us that they intimate about non-operational pool and jacuzzi only to direct hotel bookings and not to third party bookings through hotels.com and expedia.com
shirin
Lot of dirt and garbage outside of hotel nerds cleaning up.
Otherwise once inside the compound no issues.
Staff are amazing 👏
Otherwise once inside the compound no issues.
Staff are amazing 👏
shirin
Staff really helpful and friendly
Room servicing poor possibly not enough staff for the amount of rooms to clean
Room servicing poor possibly not enough staff for the amount of rooms to clean
Pinkesh
best hotel
Jitendra
We have been to this hotel a few times before and always have been happy with everything aspect of this hotel
shirin
Wonderful friendly staff 👏 hotel facilities absolutely wonderful 😀 and buffett breakfast 😋 really good lots to choose from
Raj
Food, bed comforts
Rajesh
My recent stay was wonderful. The hotel is located close to the river and central for any business traveler. Its clean & staff are very courteous.
samareen
Over all it’s good
Dhansukhlal
Stay at the Marriott Surat
It was an amazing hotel. Very clean. All staff from reception, restaurant staff, waiters, cleaners, were very courteous. The breakfast had a large variety of food. Our room was facing the river. Will recommend this hotel
Parag
It was a good property
Mayank
Stay way good
Shoaib
Excellent
Excellent hotel,good location,brilliant staff I would recommend the hotel but the room I stayed in had a problem with shower door.
The door wouldn’t close so after shower all the water is on the floor is wet .
The door wouldn’t close so after shower all the water is on the floor is wet .
Verified traveler
Amazing stay; very clean; very good staff; good food
Farhaanah
Great service! All staff are very courteous.
Rubina
Pure excellence. Hitesh at reception, thank you for setting us off with a wonderful beginning and end to our stay. You are an asset to the Surat Marriott. All the staff in every sector were outstanding!
Chiranjeevi
Avoid booking this property; the staff is inadequately trained, lacks respect for customer requests, and tends to ignore them. I was thoroughly disappointed as Marriott usually provides a white-glove treatment, but this location's staff is inexperienced and unprofessional. Save your money and book elsewhere, as they fail to meet even the basic standards.
Amisha
Excellent Customer service. Really lovely property, clean, and lots of complementary amineties.
Hemal
It always waste of time when you booked as Foreign entity. Even you have US passport they need visa and all other extra documents. The person name was Sohail wasn’t friendly. Not even listen and ready for cancellation.
Subhajyoti
Excellent value for money. If you can chose a river side room, the view from the room is so serene and soothing that you will feel like staying inside and watching (with a cutting chai in hand).
Subhajyoti
This is become like a heritage with first being Rama Regency and then TAJ and now finally managed by Marriott.
Location is just amazing and view of river Tapi is so serene.
Management May audit plumbing and Refrigerators as in a 5 star people expect flaw less service.
Location is just amazing and view of river Tapi is so serene.
Management May audit plumbing and Refrigerators as in a 5 star people expect flaw less service.
KOJI
It is good.
Ashish
I will give 7 out of 10
We stayed on 7th Floor. Bathroom condition is really very bad. Bathroom flooring is very old and very slippery. Bathroom size is very small. I almost fell 3 times. I almost broke my head. Except Bathroom , almost everything is really great. Great Staff. Great Service. Great Location. Great Food.
NIKITA
Overall stay was excellent. But during the last day next to our room too much noises among the guest next door till mignight 4 am. No peace sleep for us and mostly other guests too. Hotel team should take care of this during the stay & should avoid such nuisances which are affecting other guests peace while stay specially sleeping at night.
Pankaj
Very unorganized from check in to checkout
Pankaj
Ok
Kirit
Rooms Require Update
For a top class hotel it is a little dated and requires modernisation of the rooms.
Viral
Great place to stay if your are coming for work in Surat. Food quality and service is also great.
Ketan
Tomuch Moises and lifted area too hot.
Margaux
Amazing hotel
Amazing experience at this hotel. The staff goes above and beyond to make sure you’re comfortable and have anything you could want. Special shout out to Lalita (front desk) and Karam( 5th floor ) for their support! Made our stay that much more amazing
Verified traveler
Amazing stay
Amazing stay as expected from Marriott brand property.
Sunil
Everything was good including check in process to checkout including foods and services
Murtuza
Director F&B very rude and mean.
imran
THANK YOU .
SUBHADIP
Comfortable & enjoyable experience
Location is good, well maintained. Service is pretty good & all smiling & courteous staffs. Comfortable stay. Food menu variety could be enhanced. Breakfast is nice.
Manthan
T
Suryaditya
The location of the property is amazing…. The quality of food in breakfast and in room dining was superb…
Verified traveler
Not even close to 3 stars.
nothing is is called such as service. Room had lamps with different shades of lights. A cheap replacements and kind of itchy for the eyes.
mahmedharun
Amazing
Verified traveler
Very nice staff, always eager to greet you and help you.
Verified traveler
Very friendly staff
you start off as a guest and leave as family member
you start off as a guest and leave as family member
Verified traveler
manager was extremely rude, ac rattling at night not worth the stay
AJ
I had lost my passport at Mumbai airport and only discovered the loss when I reached the hotel in Surat. The staff, Sudhanshu and Jaydeep, at reception worked tirelessly to locate it at Mumbai airport, and then for 2 days to get the passport from Mumbai To Surat before my scheduled departure. What a great service!
Rajeev
Comfortable hotel in good location
Really comfortable hotel in quiet location. The only mess-up was that despite request all 3 rooms to be on the same floor, they did not allocate accordingly . They did offer us an option to move to the same flor on day 2 but we ahd already settled in. I would stay here again.The airport is only 15-20 minutes away.
Verified traveler
Enjoyed my second visit now known as Marriott. It’s a shame they’d reduced the restaurant choice from 2 to one
mumtaz
We had a lovely stay and the staff were excellent. The manager called Neil was really nice i wish we stayed longer but i will definatly book for at least few days next time i go to India.
The hotel has just been renivated lovely rooms great breakfast.
The hotel has just been renivated lovely rooms great breakfast.
Verified traveler
tay at Surat Marriot
Very good
Convenient location
Convenient location
Verified traveler
Excellent hotel, very good amenities and clean.
Well staffed by competent professionals who are always keen to help
Well staffed by competent professionals who are always keen to help
Rishab
Highly disappointed.
The hotel did not reverse the authorisation taken on my credit card even after check out formality was completed. Disputing the transaction with my bank.
BHARATUMAR
Nice and prompt service
Edwin
it's good , only one thing not convenient it nearby there is no mall or supermarket
Bhav
Very well maintained property in the heart of the city. It is an old hotel but they recently renovated the room. The staff is extremely courteous and helpful. The breakfast buffet is totally worth with two live stations and multiple varieties to choose from. The gym is okay but they make up by have a fitness instructor who is very knowledge with great physique. The spa was worth my time and money but they should offer some discount to the hotel guest. Overall my four day stay was pleasing.
Verified traveler
Excellent hotel to stay at, clean and friendly staff. Have stayed here twice for long periods of time and will dinso again
kalpesh
It was nice only surrounding is not very nice breakfast is good but fruit wasn’t good otherwise all ok
A
It was an amazing experience staying here! Special shout out to duty managers, Pooja and Dhruv, Mahipal at the front desk and Anit, at the Spice. Made my stay worthwhile! :)
Ranjit
Not so great at Gateway
There is construction going on at the hotel which makes the place messy. This is something the hotel needs to point out very clearly. This is the most expensive hotel in Surat and one pays the extra because one expects a little extra - not construction.
Aliasger
It was really nice
Adil
Good hotel but watch out for restoration work
The rooms are great. The spa is exquisite with amazing treatments at reasonable prices. The food is very good too.
Only real problem was that the hotel is undergoing a major restoration so it looks shabby and if you want to relax near pool area all you can hear is angle grinder and see dust everywhere. I really should have been told clearly that there would be a restoration going as we couldn't relax in the end near the pool or general areas.
I'm can't leave a bad review because of this restoration work as the actual hotel areas, rooms, restaurants, spa are clean, staff are extremely friendly and it's still a good place to stay. I merely wanted to highlight this for the next residents.
Only real problem was that the hotel is undergoing a major restoration so it looks shabby and if you want to relax near pool area all you can hear is angle grinder and see dust everywhere. I really should have been told clearly that there would be a restoration going as we couldn't relax in the end near the pool or general areas.
I'm can't leave a bad review because of this restoration work as the actual hotel areas, rooms, restaurants, spa are clean, staff are extremely friendly and it's still a good place to stay. I merely wanted to highlight this for the next residents.
Verified traveler
Lovely facilities and humbleness of staff
It was a very good experience, staff was very helpful, humble, location was lovely, easily reachable, cleanliness was awesome. I loved my stay there.
Verified traveler
Although our room was non-smoking, it had a weird smoking smell. The breakfast buffet and the room size was good.
Verified traveler
Was gd,missed their patisserie section as there was work going on ,fruits and bread in bf was not very good
kalpesh
Business
It was very nice will come again
Hans Peter
Excellent price performance ratioNice place to be
Great place
Sameer
Not quite upto Spec.
Overall an aged and tired property. Even though it's part of the Taj Group, they need to do some major renovations to get these rooms up to modern spec. The air felt damp and heavy, all the fixtures and fittings were run down and the overall quality was just not there. If it wasn't for the proximity to town, I would have probably stayed at the newer courtyard. On a positive note, the staff and attention was great. Note: there were some signs of renovation around the property, so hopefully in due time the place will be upgraded.
SM
Hotel was under renovation & was not able to avail the gym facilities. The breakfast buffet could have been improved with emphasis on taste versus number of dishes. The rooms on 1st - 4th floors need renovation. 5th floor onwards are renovated & have a better view.
Verified traveler
Great location
Bedding matress wear and tear.
Require attention
Require attention
TAZ
Excellent loved this hotel staff were good rooms were clean great breakfast
NITIN
The worse 5 Star hotel which I have seen ever. Not at all maintained. Immediately it needs to get renovated.
Verified traveler
The Gateway Hotel Athwalines
The Gateway Hotel Athwalines was on of the best hotels that we stayed at in India - having stayed at Delhi and Mumbai. The staff was friendly and the hotel was maintained and clean as well.
Joe
reasonable hotel
dated hotel but people say it is the best around. Smaller room then expected, but ok. Very simple. Laundry is very affordable. Buffet dinner had good selection, but repetitive minimalist music was very irritating. Made us want to end dinner quickly to leave the music.
Verified traveler
The best hotel I know...
Perfect hotel, makes you feel at home.
Mukund
Superb.
Room, bathroom and property is maintained extremely clean and fresh. Service is at par and lightning quick.
Breakfast was excellent. In room service was excellent and made as per requirement.
Truly amazing stay.
Breakfast was excellent. In room service was excellent and made as per requirement.
Truly amazing stay.
Location & surroundings
Surat Marriott Hotel
Near Parle Point Athwa Lines, Surat, India
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Surat Marriott Hotel
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