Name: Ginger Surat
Address: Off Dumus Road, Near Iskon Mall, Piplod, Surat, Surat, 395007, IN

Ginger Surat

Surat · India

Off Dumus Road, Near Iskon Mall, Piplod, SuratView location

20 reviews shown

4/10

Poor

13 Oct 2025

Mohinder

In catering to and expecting international travelers, I would expect a hotel to have electric points adaptable for US plugs. Only certain rooms have it, many others don't. The sizes of the rooms are very small, a queen deluxe room barely has space for 2 persons to keep their bags and squeeze around. There was leakage in many parts of the hotel, including rooms. An ironing board provided by the hotel had a cover sheet which bled color. On using a steam iron for a white shirt, it had severe color stains on the shirt, which happened just a few hours before I was to attend a funeral wearing that white shirt. Lights in the washroom especially the one around the mirror were constantly flashing thereby rendering them unusable. I have pictures of all of the above, but unfortunately I don't see any space on Expedia reviews to upload them. Several guests in rooms on our floor kept the doors open with a lot of loud talking, laughing etc which was disturbing and annoying and no action was taken by the hotel management to curtail such behavior. Would consider twice before booking at Ginger Surat again.

Business_and_leisure Family

6/10

Pleasant

13 Aug 2025

Devoji Nagaraja

Stay @ Ginger in Surat on a Business Trip

The Hotel is run down. The only saving grace is the restaurant and the staff who do a great job!!

Business

4/10

Poor

14 Jan 2025

Mohmed Faiyaaz

Not a place i would recommend anyone

Leisure Family

2/10

Poor

11 Dec 2024

Indervadan

We Booked a Single Twin bed Room, which was not provided. The WiFi was not working Properly. We came from the UK and did not have an India SIM. It became highly difficult for us to communicate with our family and members here in India.

Leisure Family

2/10

Poor

17 Nov 2022

Mayank

Pathetic property very badly maintained .. Rooms s

Pathetic property very badly maintained .. Rooms small and stinking.

Business

2/10

Poor

17 Sep 2022

RAJESH KUMAR

Bad

Hotel has denied to provide room while I have paid full amount, this experience was very painful and financial loss.

Business Self

10/10

Exceptional

15 Oct 2019

Jung-Hsiu

Nice and clean room

Even the room space is not big, but it is really cozy and clean. I have a wonderful stay here.

Self

8/10

Excellent

14 Feb 2019

Gagan

Best part: Location and Breakfast, they more than makes up for not the most modern room infrastructure.

Leisure Family

4/10

Poor

11 Dec 2018

Rajdeep

It was a bad experience. We were booked at another hotel and were forced to book in this hotel at the last moment. Pls check, this hotel was ok but not as good as the earlier one in which we were booked.

8/10

Excellent

16 Feb 2018

Ramila

Nice hotel but There was not ordinary tea bags.

Staff was friendly pay for breakfast but haven’t tried. masala tea was nice.they must have extra pillows.

4/10

Poor

06 Feb 2018

Shamsunder

Rooms are too small.Untrained staff. Spread on B/F & Dinner is so-so

Partner

6/10

Pleasant

16 Jan 2018

Vaishal

Overall stay was not up to the mark

No water n maintenance n repairs work going on it was really a bad experience

Family

6/10

Pleasant

25 Sep 2017

Choon

Friendly hotel close to river estuary

This cosy hotel located near the Tapi River bank has friendly and responsible staff at reception and restaurant. Room is clean and adequate space-wise. Breakfast consists of a variety of bread/roti, cereals, juices and fresh fruits. Good value for business and casual travellers alike!

6/10

Pleasant

26 Jun 2017

Munjal Patel

OKAY Hotel

It is a no service hotel so I didn't expect any customer service from them. Bedsheets were not looking like new and pillow were really old. Overall it was OKAY but for the price I would recommend to others.

2/10

Poor

05 May 2017

Verified traveler

Very bad experience with your hotel at \n10'o cloc

Your staff has no manners to talk with customers,
And very bad experience I got from your side

4/10

Poor

29 Jan 2017

Gaurav

Good location & food but poor service 2/5 stars

The staff is not good. Location of hotel is fantastic. Food is very tasty. Service quality is awful. I made a call for snacks at 5pm when I called back at 5:45pm they replied \"what was your order sir, we are sorry the previous person left for the day\"....I called room service for laundry and they in turn asked me to come at reception and collect my cloths at 7am. I accidentally dropped my dishes while dinner at my room. The next day when I came back to room in the evening, I found the dishes still under my bed. You need to call for everything starting from a towel, soap, water bottle (complementary) and you will get it atleast after half an hour or so....If I consider food and location, its a fantastic hotel, I got tempted because of location & booked it....when it comes to service quality and cleanliness, its awful!!

4/10

Poor

20 Dec 2016

Rohit

Close to the shopping center

We stayed 4 days without WiFi, I asked FD can't fix it, took my phone for 2 hours , I missed all my business work and email. I need my money back at least 50%, breakfast was good, rooms r dirty

6/10

Pleasant

12 Dec 2016

Dipan

they do not keep napkins and provide 2nd towel on reuest
mattresses are not great

over booking, so, they do not have enough space to accommodate all the guests at the time breakfast
120 people at the same time on top of the existing guests, twice happened during our stay

Family

8/10

Excellent

24 Nov 2015

Nadeem

Value for Money!

Over all good but Breakfast & room service needs improvement.

6/10

Pleasant

15 Oct 2015

Verified traveler

just about OK

staff were ok - AC was bad and room was smaller even though i took a better room. AC were all window, which are hardly used by any one these days. more power waste and not cool.

And water is one more bug problem, i had rashes on my body after 3 days of bath - i take bath 2 times in a day. Water was more like sea water, salty and I am not sure why. WIFI was always not working, they have sessions that logs me out every 30 mins and more over it didnt work for 2 days continuously.

Overall experience was not so great.