San Carlo

10/10

Exceptional

23 Jun 2026

Valerie

Room was clean and spacious. Staff was also super nice and helpful. Responded quickly to requests for towels and ice (there is no self serve ice). We arrived early and had no issues with bag storage. Room was equipped with a mini fridge, small coffee pot, microwave and plates/silverware. Beekman products and robes were also nice. Beds are super comfy.

The location was perfect for us. Just far enough away from the craziness of Times Square but also close enough to walk there quickly and get to the subway easily. The NY Luncheonette across the street and Ess a bagel around the corner were both awesome. I would avoid Empire Steak House next time though (also across the street). We went just for burgers in the bar and they were so overpriced and not great. The I would definitely stay at San Carlos again.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Julie

This was our 2nd time staying at the San Carlos as didn’t disappoint. Location perfect for walking to Central Park, Grand Central. Located near subway station.
Room was very spacious, clean with tv & air con. Staff very pleasant and helpful.

Family

10/10

Exceptional

20 Jun 2026

Stacey

Great location, clean and comfortable. We had a great stay and would definitely recommend this hotel to others.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Larry

Great location and amenities

Partner

10/10

Exceptional

15 Jun 2026

THEODORE

Great

10/10

Exceptional

14 Jun 2026

Mark

Great location. Pleasant, helpful staff.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Nicholas

Great stay !

Family_with_children

10/10

Exceptional

12 Jun 2026

C

This hotel was beautiful and the staff were amazing! We got upgraded to a larger room with sitting area and another TV. It was a great way to end the very busy day. We only stayed one night and they kept our bags safe while we did some sightseeing and left our car in the garage.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

CHRISTINE

Great location and the rooms are really spacious. I used to stay here years ago and it was nice to be back. I will definitely stay here again.

Self

10/10

Exceptional

09 Jun 2026

Bruce

Easy access to bus and subway system for transportation. Easy walk to midtown area.

Family

10/10

Exceptional

05 Jun 2026

Leah

Nice and spacious for NYC! Would stay again!

Partner

10/10

Exceptional

04 Jun 2026

Andrew

Nice sized and clean room.

6/10

Pleasant

03 Jun 2026

Leslie

The hotel was very clean but several items in the room and throughout the hotel needed repair and maintenance. There were lots of dings and chips out of doors, baseboards, furniture etc. there was a lot of peeling wallpaper. Not a big deal if those things don’t bother you, and the cleanliness makes up for much of it. We didn’t receive the friendly support from staff that others mention. Not that anyone was rude, but we didn’t feel anyone went out of their way to be helpful. For instance, they didn’t offer to help with luggage on our way out at all. Stood next to me and watched me struggle with the suitcase. I also requested a high floor room and they gave us a room at the back of the hotel with no view at all. They charge a large fee for the exercise room but didn’t even tell us where it was. Overall the cleanliness and daily housekeeping balanced out these small things. We wouldn’t book this hotel again though.

Family_with_children

10/10

Exceptional

02 Jun 2026

Bela

The rooms are spacious and clean. Basic amenities like coffee maker and microwave were present. We felt welcomed. Will definitely come back.

Family_with_children

10/10

Exceptional

02 Jun 2026

Julie

Our 2 x double room was spotlessly clean, plenty of space, and very quiet.
Had everything we needed and we slept so well in the comfy beds.
We loved New York and already want to go back. We will definitely stay here again!

Family_with_children

10/10

Exceptional

02 Jun 2026

Michael

Great location, great rooms, good price for dtn

Self

10/10

Exceptional

28 May 2026

Debra

Delightful staff
Clean and comfortable
Very pleased

Friends_and_family Family

10/10

Exceptional

26 May 2026

Sara Tobi

Staff was verynhelpful especially Jose at FrontDesk

Family_with_children

10/10

Exceptional

26 May 2026

Stephanie

We had a wonderful stay. The 1 bedroom suites are spacious for a family. Everything was clean and everyone was helpful. It was also very quiet and centrally located.

Family_with_children

8/10

Excellent

24 May 2026

Emil

Nice location and helpful staff

Friends_and_family Family

10/10

Exceptional

23 May 2026

susan

We have stayed at this hotel many times and always enjoyed our visit. Although mid-town is not our favorite location, the hotel is quiet, convenient and very well maintained. The staff are incredible - friendly, helpful and just nice people. We usually book a junior suite which has plenty of room to unpack and hang clothes. The shower is very good and there is alot of counter space in the bathroom. Although we didnt use it, there is a microwave. It is well priced and a great choice for staying in NYC.

Partner

10/10

Exceptional

23 May 2026

Shelby

Wonderful staff
Great location
Clean kept rooms
Bobby(bellman) works so hard & super kind man!
Oh, eat next door, Indian restaurant, super yummy!!!!

Family

8/10

Excellent

21 May 2026

Louise

It’s a great location and the rooms are an excellent size - We would definitely stay here again!

The property is generally a little dated but it is very well maintained.

Overall, great value for money!

Partner

10/10

Exceptional

19 May 2026

Laura

The San Carlos is a funny place. It's not modernized, feels a little outdated, but is extremely comfortable. The room was a good size, with a window looking out over 50th Street.The Air conditioning worked well and could be adjusted which was good because the temperatures had risen to the mid 80s! The refrigerator was a good size, big enough to accommodate large bottles and leftovers from a restaurant. Everything worked as expected. The room, bathroom were very clean and well maintained. Housekeeping came daily and we're efficient and friendly. I was on the 16th floor and the elevator was fast without a lot of waiting. The people in Reception were friendly, helpful and welcoming.The neighborhood is great and I really enjoyed my time there. I guess the only thing that actually \"needs\" updating, depending on preferences would be the television. It would have been nice to have a smart TV. On the other hand, watching TV, a movie, was not a high priority. I highly recommend The San Carlos as a comparatively well priced hotel, in a nice neighborhood. I would definitely stay there again.

Self

10/10

Exceptional

12 May 2026

Esohe Abisoye

Wonderful staff and very spacious and spacious room.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Michelle

What a great hotel. Excellent customer service, staff was fantastic. We got the one bedroom suite was excellent to have two bathrooms. I would highly recommend to stay at this hotel again. Location is perfect in midtown east subway to EVERYTHING!!

Family

10/10

Exceptional

06 May 2026

Suzanne

Beautiful spacious and quiet room with nice beds. Centrally located in Midtown. Eating establishments across street. Wish they had a breakfast area in hotel where one could get a minimal breakfast.

Partner

10/10

Exceptional

05 May 2026

Keith

Business trip
Midtown, a few blocks north of Grand Central, great location
Quiet room
Grabbed a lunch first day and forgot to grab utensils, but thankfully the room had a drawer with everything I needed!
Loved my stay, would definitely come back

Business

10/10

Exceptional

03 May 2026

Verified traveler

Very nice hotel with aircondition.
In walking distance to a lot of places, like Central Park, Roosevelt Island Tramway, Rockefeller Center and Grand Central Terminal. Otherwise it is located near two entrances to the subway.

Family_with_children

10/10

Exceptional

30 Apr 2026

Michael

Amazing location to the UN, Rockefeller center and many others.

Self

10/10

Exceptional

30 Apr 2026

Michael

N/A

Self

10/10

Exceptional

27 Apr 2026

stephen

good location. excellent staff. large clean rooms. good internet. somewhat spotty cable.

Business

8/10

Excellent

26 Apr 2026

Yira

Great location

Family_with_children

10/10

Exceptional

23 Apr 2026

Adrian

Really enjoyed our time at the San Carlos Hotel. Great spot in midtown, 10-15 min walk from Rockefeller shops. We were absolutely blown away by the size of the room. We were 4 adults and 2 kids. very spacious with more than enough room for all of us. Will definitely be back next time we're in NYC.

Family_with_children

10/10

Exceptional

23 Apr 2026

Fred

Great hotel, good location. Will be staying here again.

Partner

10/10

Exceptional

22 Apr 2026

Jessie Reagen

Staff was excellent, the room was spacious and clean.

Family_with_children

10/10

Exceptional

22 Apr 2026

Mitchell

The staff were very friendly and helpful. They were quick to bring up a crib for my baby and helped me get car service with a car seat for our ride back to the airport.
The room was spacious (enough room for all of our luggage, a crib and a stroller with room to walk around) and it was tidied everyday and new towels were provided as needed. The air conditioning in the room was great! We visited during an unusually warm April and having a cool room to sleep in was nice.
The location is great: there are many restaurants within walking distance and multiple subway entrances within three blocks.
I would stay here again.

Family_with_children

10/10

Exceptional

18 Apr 2026

Gilbert

We had such a lovely stay at the San Carlos. Our room (junior executive suite king) was so spacious! The room was clean, gym was convenient had everything I needed and the staff was friendly and lovely. We’ve stayed here before and will come back again!

Partner

10/10

Exceptional

16 Apr 2026

Tina

Stay here - I love the neighborhood, close to the subway. Very nice staff! The room was great…

10/10

Exceptional

16 Apr 2026

Donald

Very professional and friendly front desk staff. Bobby was particularly friendly and helpful.

Clean room with excellent HVAC. Convenient and tasty in room coffee. No tea though. 2 bottles of complementary H20/day.

Partner

8/10

Excellent

16 Apr 2026

Darren

Would be nice if staff and clean the Doorman acknowledged you as you exited or entered the building

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Hadley

It was spacious and lovely.

10/10

Exceptional

13 Apr 2026

Rosemary

The room was huge, especially for NY! Will definitely stay here again.

Family_with_children

10/10

Exceptional

13 Apr 2026

Julie

We did a lot of research when looking for a hotel in New York, shortlisting a handful of hotels that all had similar facilities. We picked San Carlos because of the room size, the fact it had a separate toilet (half bathroom) for our two kids, and the good reviews.

Location was excellent, an easy walk to places like Rockerfeller Center, 5th Avenue, Grand Central Station, Times Square etc.

The staff were very friendly, super helpful, always said hello to us when returning to the hotel.

The room was great, felt very big for a central hotel. It was ideal for us travelling as a family with two teens.

There was quite a lot of noise from the street and surrounding areas (sirens, car horns etc) throughout the night but I expect that’s pretty standard when staying in a central location.

Overall we were very pleased with the hotel and would definitely return.

Family_with_children

10/10

Exceptional

12 Apr 2026

justin

Could not have been better. Will def stay there again.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Simone

Great hotel, we had a one bedroom suite which was perfect for our family which included 2 teenagers. Lots of space and the kitchenette was a bonus. Room was clean and staff were very helpful. Great location for exploring New York, easy access to the subway. 5 min walk to 5th avenue and the rockerfella centre, 10 mins walk to Central Park, 15 mins walk to Times Square. Great Diner across the road for breakfast.

10/10

Exceptional

11 Apr 2026

Stephanie J

The staff, especially the manager (Evelyn), were so friendly!! Loved being able to have a suite, especially in walking distance to Times Square.

10/10

Exceptional

10 Apr 2026

Sonika

Great hotel with wonderful location. Walking distance to all attractions nearby.

6/10

Pleasant

08 Apr 2026

Agnieszka

The hotel is ok. It is quite old however looks clean. Bathrooms are very clean. The bed lining also white and clean. The rooms are spacious and the location is very good.
The rooms we had had no view at all, basically you are facing another ugly building. No daylight at all.
The whole experience wouldn’t be too bad, however on the first day just when one of the employees was showing us the room, a COCKROACH run out from under the fridge 😱😱😱😱😱

Family_with_children

10/10

Exceptional

07 Apr 2026

Raul

Excelente ubicación, muy cerca de todo!!

Family_with_children

10/10

Exceptional

07 Apr 2026

Shelby

We had a lovely 4 night stay! Location good, lots of restaurants near! Staff was icing on the cake!

Partner

10/10

Exceptional

05 Apr 2026

Linda

The San Carlos Hotel was wonderful. The room we had king with 1 1/2 bath was very spacious. The staff was very friendly. Will definitely stay here again.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Nicholas

Lovely hotel in a good location.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

james

Amazing stay everything was so clean, the room was huge, bed comfortable and service top notch. This will be our go-to for mid manhattan stays.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Bevolyn

The hotel was near a lot of attractions and eating places. The hotel stuff was very nice and attentive. I would definitely stay there again.

Family_with_children

10/10

Exceptional

02 Apr 2026

Marcey

The staff was so kind and helpful. The bed was comfortable.

Partner

10/10

Exceptional

30 Mar 2026

Jerricka

Hotel staff & front desk super accommodating. Very welcoming.

Family_with_children

10/10

Exceptional

29 Mar 2026

Howard

Lovely older hotel. Very clean 10/10. Comfortable beds. Quiet. Staff all friendly and helpful. Highly recommend.

Partner

8/10

Excellent

23 Mar 2026

Rochelle

Rooms are spacious but hotel should offer complimentary airport shuttle and continental breakfast.

Family

10/10

Exceptional

22 Mar 2026

Chantelle

Room was very clean.The room was big.Parking garage was around the corner 60 a night. Staff were amazing..Unfortunately we didn’t get to eat at the restaurant in the hotel we had so many things on our list to do and we only stayed for a weekend.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

alison

We stayed for a weekend in NYC with our kids. It was absolutely perfect. Great location, super clean and huge room, and wonderful staff. 11/10 will come back

Family_with_children

8/10

Excellent

22 Mar 2026

jill

Friendly and helpful staff. Property is clean and adequate, could benefit from cosmetic update. Our toilet needed servicing 2xs during the visit. Would definitely stay again though.

10/10

Exceptional

21 Mar 2026

Rachel

This was our third stay at San Carlos. We love the staff, location and the suite

Family_with_children

10/10

Exceptional

17 Mar 2026

Kerri

Staff was always polite, room was cleaned daily while I was out.

8/10

Excellent

17 Mar 2026

Kevin

Very good

10/10

Exceptional

16 Mar 2026

Michael

Very nice clean luxury hotel

10/10

Exceptional

15 Mar 2026

Michael

We love San Carlos

Partner

10/10

Exceptional

14 Mar 2026

Moreen

So impressed with this hotel. Our group has stayed here twice because of the good price. And the staff are amazing! Friendly, welcoming and so very helpful. You need a kettle? Sure! An ice bucket? Sure! Slippers? Sure! Also they've been very flexible with our whole group who has been here for a week. Big thumbs up and kudos and thanks for a great stay!

Business Friends

10/10

Exceptional

13 Mar 2026

John

Good location.

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Maria

Clean room and lovely staff!

Partner

10/10

Exceptional

12 Mar 2026

Beau

Great location, close to lots of shops, great restaurants etc. walking distance to everything I needed. Great staff.

8/10

Excellent

10 Mar 2026

Christine

Clean large rooms and bathroom, quiet, attentive staff, overall great and reasonable price. Would definitely stay here again.

Self

6/10

Pleasant

10 Mar 2026

James

My room did not meet my expectations, nor did it match the quality of rooms I've previously stayed in at this hotel. The bed was not a Queen size as advertised, and was too small for my tall frame.

10/10

Exceptional

10 Mar 2026

David

Bobby, the concierge, was extremely helpful in our one week stay. He always had excellent suggestions for transportation, places to see, shopping and food.

We love the junior suite and would come back again. It is centrally located where many of the New York City attractions are.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

karina

Nice and quite.

10/10

Exceptional

07 Mar 2026

THEODORE

Many good restaurants nearby

Self

10/10

Exceptional

04 Mar 2026

juan

S

10/10

Exceptional

02 Mar 2026

stephanie

Always a great stay great staff and great room.. we treat at MSK for hubby’s cancer we found our home away from home since we come to NY every 3 months but since Jan we now have been back sooner for more tests..
sadly we are returning in March for a complicated surgery.,

Partner

10/10

Exceptional

01 Mar 2026

Kendalyn

Clean room. Attentive staff

Partner

10/10

Exceptional

01 Mar 2026

Joel

Great stay at San Carlos. Clean, comfortable, and really convenient to the subway.

10/10

Exceptional

28 Feb 2026

Michael

Superb

Self

10/10

Exceptional

27 Feb 2026

Miki

We stayed for three nights and had a wonderful experience. All the staff were very kind, professional, and helpful.

The building is older, but it has a charming New York feel. The location is excellent — very close to the subway — which made everything very convenient. The room was spacious and had everything we needed. It was fully equipped with a microwave, fridge, cutlery, dishes, and a coffee maker. Complimentary coffee and bottled water were also provided. The bathroom included a bathtub, a hairdryer, and essential amenities such as shampoo, conditioner, body wash, and body lotion.

We also appreciated the large scale on the first floor available for guests to use, which was very helpful as we had a lot of luggage and needed to make sure it was under the airline weight limit.

Overall, it was a very pleasant stay. We truly enjoyed our time and would happily stay here again.

10/10

Exceptional

25 Feb 2026

Maria De la luz soto

Very nice hotel

Family_with_children

10/10

Exceptional

24 Feb 2026

Andrew

We had our flight cancelled due to a storm and had to book 4 extra nights at san carlos the staff are excellent always with a smile and helpful with any queries. We had a large suite family of 5 with so much room. Ideal location a short walk to 5th av and rockerfeller centre. Great valur

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Stacy R

Great room clean very friendly staff!!!
We had 6 people in one room and it was great!

10/10

Exceptional

22 Feb 2026

ROBERT

Nice staff and a pleasant stay.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Scott

Excellent location, large comfortable suite, very nice and helpful staff.

Partner

10/10

Exceptional

21 Feb 2026

William

This hotel wasnt one that had previously come up in searches and i was intrigued by the high ratings when it did.

I booked it and it definitely lived up to the reviews. The room(s) were tidy, clean and more importantly comfortable.

We experienced a couple of minor plumbing issues during the stay which resolved very quickly and without issue.

The high standard of accommodation, location and fantastic staff mean that this hotel will be my first choice for any future New York trips.

Family_with_children

10/10

Exceptional

20 Feb 2026

Jon

Lovely, faded elegance. Large room, wonderful staff. Clean and comfortable. No chemical odor of cleaners. Felt like home not hotel.

10/10

Exceptional

16 Feb 2026

Lisa

Spacious room, everything was super clean, and the staff was phenomenal. Great location too.We will definitely stay here again.

Partner

10/10

Exceptional

16 Feb 2026

Kelli

Room was clean. Friendly staff

Leisure

8/10

Excellent

15 Feb 2026

Francine

Room was clean & comfortable.
Staff pleasant & courteous

Leisure Self

10/10

Exceptional

15 Feb 2026

Diana

The rooms were clean, beds comfortable and staff very friendly and helpful.

10/10

Exceptional

11 Feb 2026

Eric

Excellent central location, friendly staff.

Leisure Family_with_children

10/10

Exceptional

11 Feb 2026

Glenn

I always enjoy my time at the San Carlos. It's very quiet and most of the people at the front desk know me.

Business Self

10/10

Exceptional

09 Feb 2026

Terrence

The staff was very friendly and helpful.

Partner

10/10

Exceptional

08 Feb 2026

Edward

My first time staying at the San Carlos and would highly recommend it. I will stay again on future trips to NYC.

Clean, quiet, comfortable room, friendly and helpful staff, great location, good gym facilities...really exceptional in all these areas that matter to me.

Business Self

8/10

Excellent

08 Feb 2026

Michelle

The room was very comfortable, and the hotel was very quiet.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Damon

The room was clean and provided enough space for my wife and 12 year old daughter. Room had 1.5 bathrooms which was a plus. Check-in was smooth and the front desk allowed us to get in the room over an hour early before 3pm.

10/10

Exceptional

05 Feb 2026

Bartley

Clean. Comfortable.

Business