Name: Vatican Grand Suite
Address: Via Dei Gracchi 130, Rome, 192, IT

2/10

Poor

20 May 2026

Lee

We didn’t stay. Contacted the property twice about parking arrangements as we had a hire car and was a necessity. Zero contact from them, only automated messages and these weren’t responses to the questions I had asked. Stated there was reserved parking available at extra cost, no problem with paying as I expected this but no response when I enquired…..twice. Okay if you’re using public transport but no good for those with cars.

Friends_and_family Family

6/10

Pleasant

24 Jan 2026

Keyla

The app says that check-in begins at 12:30 and we had to walk around when we had just arrived to Rome and all we wanted to do was sleep. Check-in does not begin till 2:30 or 3:00pm. The room overall was good, no reliable WiFi though

Leisure Family

8/10

Excellent

01 Dec 2025

Dorothy

Very convenient location. Only on 2nd floor but no elevator. Clean room and comfortable beds/beddings . Limited selection of breakfast but convenient in room service

Friends_and_family Family

4/10

Poor

07 Nov 2025

Carmen

Smells terrible and is not clean it is dusty and walls and floors are dirty.

Leisure Family

4/10

Poor

08 Oct 2025

Tom

The bathroom has a layer of dust along the partician between the tiled part of the wall and the painted part. There was mold in the corner of the shower, the hose to the shower head and the door of the shower. The room itself was fine, if basic, and the breakfast was sub par. The final day we ordered two portions of toast and received two cold slices with rock hard butter that couldn’t be spread. Overall, it was fine since we weren’t in the room much, but I would not stay there again.

Partner

2/10

Poor

26 Jul 2025

Igor

It's not hotel it's apartment
It took over 1 hour to get in

Leisure Family

10/10

Exceptional

24 Jul 2025

Shunmin

Very nice staff and also pet friendly !

Leisure Pet

2/10

Poor

16 Jul 2025

Zelda

Misleading when booking this property. It’s a BNB. We could not understand the owner with a foreign language. Communication was very poor since it was by text. We buzzed in to enter. They were stairs to get to an ancient elevator which was weight restrictions . A resident that lived there very
rude confronted us to take care of the elevator. The keys to the room were difficult to find. No lights in the halfway to the room. The air conditioning was not working properly, and smells. We could not stay there. We took our bags and found another hotel. Please refund since we were misinformed that it would be a Grand Suite vs BNB . I will send review. Be careful when booking this property.

Leisure Friends

6/10

Pleasant

12 Jun 2025

H

In order to check in, I had to call the number on the main door. What if I didn't have an international call plan? Also, nobody answered my call and there was a message in Italian. I wish there was an advanced communication providing all the details on how to access the room before the check-in. This whole thing made me nervous and stressed with the family waiting to go in the room after a long train ride..

Leisure Family

4/10

Poor

03 May 2025

Thongsay

Centrally located.

Non existing to minimal service. Undescripted, unexpectedly and unnecessarily confusing.

Leisure Partner

2/10

Poor

16 Apr 2025

Marcus

Booked hotel and then got message i needed to extend stay longer. I didnt get notified and have service and did not get message. It really isnt a hotel.

Leisure Family

10/10

Exceptional

19 Mar 2025

mario

Great property if you want to stay in central Rome near walkable to everywhere to the Colosseum, Spanish stairs, Vatican and etc. what important thing the property management uses WhatsApp for communication you must have and everything will be easy straightforwardI

Leisure Family

10/10

Exceptional

29 Sep 2023

Steve

The room was very clean and comfortable. The young lady who brought our breakfast and cleaned the room was very friendly. The checkin and out process was very smooth. It is located within walking distance of major attractions and in a great neighborhood. Definitely would stay there again.

Leisure Partner

4/10

Poor

22 Jun 2023

Canan

This is not a hotel, more like an Airbnb. There is no reception. It’s a flat in a building with 4 rooms. You need to call a person to checkin who gives you directions to get the keys. Did not like the process at all. The room size and bathroom was decent but very outdated. Breakfast is served to your room and very basic. I booked this property because of the ratings which are very untrue. The only positive thing about the property is the neighbourhood. It’s very quite and there are good restaurants around it. Long walk to the main attractions.

Leisure Family

8/10

Excellent

15 Jun 2023

Armando Pastor

Very good

Leisure Partner

10/10

Exceptional

12 Mar 2023

Megan Marie

Close to vatican…clean service is excellent

Leisure Self

2/10

Poor

20 Jan 2023

Sherry Ann

The owner of this property is very dishonest. THIS IS NOT AN HOTEL! There was no heating and attempts to contact the owner was unsuccessful. We did not stay there and the owner charged my credit card the full fee and has not been answering any of the emails or messages from Expedia or me. Imagine if something else happened to you there all you would hear is to contact the owner who is not answering. The apartment is in like an alley that does not look safe. When our taxi dropped us off and we were unable to reach the owner we were so scared that he was going to leave us there in the dark. Luckily someone who lived on the building came out to walk the dog and could helped us. Do not trust this property. I would also suggest that you be very careful with the bookings being done on expedia as apparently they let anyone register there homes and take persons money with no concern for customer safety. If you want an airbnb use that site. If I could give minus 0 I would. Why did he agree to give us a refund and then not respond to any calls or messages even telling the Expedia persons that he will only speak with persons who speak Italian. DISHONEST!!!!!

Leisure Family

4/10

Poor

14 Oct 2022

jim

Disappointed While in Rome

Booked the place on the ratings of 9.8 but would give it a 4. We arrived at 3PM without reading the booking email to arrange checkin after 1PM (unusual) and no one in-house after 1PM thus finally got through to staff and after waiting some time at door or suites, staff arrived with keys. When went to shower that afternoon, no hot water. That eve on return from dinner, the electronic code entry wasn't working well and after numerous tries, let us in. The next day, after all day out on the town, on return, the electronic combination entry didn't work at all and waiting outside the apartment for about 40min until staff arrived to fix. Again no hot water and staff notified of this again as not fixed since early AM notification. The breakfast was advertised as nice and in-house delivery to the suite and when we arrived, found out we got a ticket for a bar down the way and was disappointing as provided coffee, juice and croissant when all other b&b's over month in Italy serve fruit/yogurt/granola/english breakfast and usual Italian flare. All in all, not pleased and would not recommend.

Partner

10/10

Exceptional

13 Apr 2022

Tamara

Good location in Rome. Nice, clean rooms. Spacious for a city hotel and nice to have a room for 3 people.

Leisure Friends

10/10

Exceptional

08 Apr 2019

Verified traveler

We enjoyed our stay at the Vatican Grand Suites. Upon arrival Cecilia was there to greet us and give us all the necessary info. The room was nice and clean. Bathroom was big. Breakfast in the room was a nice touch. It is conveniently located. Plenty of places to eat within walking distance. Also the Vatican is about 10 minute walk. Very nice safe neighborhood. Would definitely stay here again.

Leisure Family

10/10

Exceptional

04 Oct 2017

Verified traveler

Fantastic hotel

Great hotel with really good room facilities and great staff with a nice breakfast included.

10/10

Exceptional

31 Aug 2017

Emma

Great hotel near many tourist sights.

All the staff were so helpful from giving us a really useful map of Rome and directing us to the major tourist sights to recommending restaurants all of which were lovely. The room was spotlessly clean and the breakfast that was brought into the room every morning at the time you wanted was delicious. I would definitely recommend this hotel and would return again. We stayed for three nights and had two whole days in Rome. In this time we visited the coliseum, trevi fountain, pantheon, Vatican museum, St. Peter's basilica and the castel Sant Angelo. All of these were in walking distance from the hotel, with the coliseum being the furthest walk.

8/10

Excellent

22 Aug 2017

Verified traveler

Luigi and staff were incredibly helpful and friendly. LOVED the in-room breakfast.

10/10

Exceptional

04 Dec 2016

Inna

Private place close to Vatican

If you want to stay away from the tourists crowd, this place is perfect for many reasons. Luigi, the owner, will take good care of you during your stay. You will have your own key such is very convenient, breakfast in your room, hot shower, comfortable bed. B&B is 5min away from the shuttle stop to FCO, 5 min from the Vatican museums, you can cross the bridge and easy walk to the other tourists destinations. Overall is excellent and good for money.

10/10

Exceptional

09 Jul 2016

Lin

Thanks!

Luigi is very helpful. I like that he uses whatsapp to communicate with the tenants to make sure he is available for them. The place is modern, clean and the breakfast service is very neat. I would definitely recommend this to anybody who travels to Roma.

Partner

10/10

Exceptional

08 Feb 2016

Savina

perferct place

perferct place to stay at Roma

Partner

10/10

Exceptional

30 Jul 2026

AURELIE

Emplacement proche du Vatican tres pratique, on a pu tout faire à pied.
Chambre propre et pratique pour 2 adultes et 2 enfants

4/10

Poor

04 Jun 2026

Ana

O QUARTA ERA LIMPO DIARIAMENTE, MAS O BOX DO BANHEIRO MUITO PEQUENO, A INTERNET ERA EXTREMAMENTE INSTAVEL, ISSO QUANDO FUNCIONAVA, O CAFE DA MANHA ERA TODOS OS DIAS A MESMA COISA E BASICO, O CHECK IN HORRIVEL, NÃO ENVIARAM AS ORIENTAÇÕES NECESSÁRIAS, FOI UM MILAGRE CONSEGUIR ENTRAR.

Self

6/10

Pleasant

23 Oct 2025

Victor M. Cruz

El cuarto es comodo pero el baño no lo es. Sobre todo la ducha es sumamente incomoda y muy pequeña.

Leisure Partner

8/10

Excellent

29 Sep 2025

ESTEFANIA

Localización excepcional al lado del Vaticano, habitación limpia y muy cómodo el desayuno en la habitación.
En la descripción no queda claro que no es un hotel, si no un b&b, lo descubrí una vez había reservado

Leisure Family

8/10

Excellent

23 Jul 2025

Tes

It was just big enough for 4 adults and the airco had a hard time but the location was perfect, panino Divino was in the same street - the best panini in town!! The subway was near but the Vatican too! Loved it!

Leisure

8/10

Excellent

13 Jul 2025

Alessandra

La strutture è in ottima posizione. È ben curata e pulita

Leisure Family

10/10

Exceptional

23 Jun 2025

Andrés

Muy buena habitación

Partner

8/10

Excellent

24 Mar 2025

TOMASZEWSKI

Appartement très bien placé dans le quartier PRATI pour visiter Rome

Leisure Family

4/10

Poor

21 Oct 2024

Verified traveler

Dårlig oplevelse med check in

Indtjekning fungerede ikke.
Vi ankommer til stedet og kan ikke komme ind. Vi har ikke modtaget instruktioner om hvordan vi kan få adgang, og der står intet på stedet. Må ringe flere gange, i den vi kommer til at tale med en uvenlig sjæl. Først efter lang tid forstår vedkommende og sender os koder til døren, så vi kan komme ind.
Det er ikke godt nok!
Hvis ikke der er personale til at tage imod gæsterne, så må man som minimum sende den slags oplysninger forud for ankomsten.

Friends_and_family Family

6/10

Pleasant

21 Oct 2024

Björn

Close to subway

Leisure

6/10

Pleasant

02 Sep 2024

Beray

Leider ist keiner vor Ort, Zwecks Schlüsselübergabe. Frühstück war nicht gut.

8/10

Excellent

09 Jul 2024

Verified traveler

Det var fint nok til prisen ifårholdes til at det var i midten af Rom men kaffemaskinen virkede ikke og lige da vi kom ind hoppede håndtaget også af men det mest irriterende var at vi ikke kunne låse døren til toilettet og wifiet hoppede også af.

Det gode ved opholdet var nok at det var ved siden af Sankt Peters Kirken og midt inden i Rom. Da vi skulle have vores morgenmad kunne vi også selv vælge på et papir og sende det til receptionen, så ville de sende alt den mad du havde ordret op til dit værelse. Men der var også et meget lille udvalg af mad.

Alt i alt var det et okay værelse ikke særligt men heller ikke dårligt.

Friends_and_family Family

6/10

Pleasant

13 Sep 2023

Nathalie

Attention ce sont des chambres d hôtes donc pas de réception en dehors du créneaux 8h 13 h - si retard vol vous trouverez porte close et impossible de les joindre !!!! Nous avons passé la 1ere nuit dehors ! Donc 1 nuit de réservation petit dej perdus. Je précise qu il n y aucun repère qui nous indique la présence d un hôtel ou autre. L arrivée de nuit est donc compliquée !

Leisure

2/10

Poor

04 Jul 2023

Gucci

Very Bad !! Don’t get fooled .

don't be fooled by the name. it's an apartment. someone has bought floor 1 and converted all the apartments into \"Hotel\" everything was responsive, the breakfast was terrible, 4 toasts, 2 juices of bad taste, 2, coffee, marmalade bags on a cart driven into the room. disgusting, no egg, no cheese, nothing. Very Bad . mold in the shower, electrical sockets loose, I can't even write the rest..

Partner

8/10

Excellent

08 Jun 2023

Ieman

Perfect!

4/10

Poor

30 Nov 2022

Mustapha

Man kann mit niemandem reden, muß sich selbst service geben.

Friends_and_family Family

8/10

Excellent

30 Jun 2022

Simone

Belle découverte bien placée

Logement plutôt bien placé, un personnel serviable et accueillant.
Chambre climatisé mais un peu petite avec belle salle de bain
Bon petit déjeuner avec choix.
Je recommande

Friends_and_family Friends

8/10

Excellent

24 Feb 2020

Verified traveler

Ottima posizione, struttura curata e ben organizzata, personale disponibile ed educato.
La colazione in camera é ben gestita.
Consigliato.

8/10

Excellent

01 Feb 2020

Krzysztof

Miejsce godne polecenia!

Bardzo dobra miejscówka na krótki pobyt w Rzymie. Lokalizacja doskonała - 7minut spaceru do Watykanu, 20 minut do starożytnej części Wiecznego Miasta. Liczne restauracje (osobiście polecam wizyte w restauracji 3Quatri na przeciwko) i kawiarnie w okolicy.
Pokój czysty, sprzątany codziennie przez sympatycznego człowieka. Obsługa bardzo miła i pomocna. Śniadanie do pokoju jest ciekawą atrakcją. Dobra poranna kawa.
Zdecydowanie godne polecenia miejsce - warto rozważyć wybór przy planowaniu wyjazdu do Rzymu.

Friends_and_family Family

10/10

Exceptional

07 Apr 2019

jaime

Excelente estadía en Roma

Muy buena estadía en Roma, buen barrio , restaurant, bar y todo lo que se necesita, museos Vaticano, plaza San Pedro, castillo del angelo y metro, muy cerca todo, caminando en muy pocos minutos, especial para caminar la ciudad, todos en el hotel muy preocupados y con respuesta inmediata a nuetras consultas lo que facilita la estadía, muchas gracias por facilitarnos tan agradable visita a Roma

Partner

8/10

Excellent

03 Feb 2019

SUBIN

집찾는데 오조오억년 걸렸습니다....건물 이층에 있어요.....미리 안내라도 해주지.....방은 굉장히 좋았습니다

Family

10/10

Exceptional

01 Jul 2018

Verified traveler

Piacevolissimo soggiorno

Ottima posizione, ottima accoglienza, eccellente pulizia, ottimo confort, colazione ottima ed abbondante.
Consigliatissimo.

10/10

Exceptional

07 Apr 2018

Werner

Sehr gut gelegene Unterkunft

Wir wurden sehr freundlich von Luigi empfangen und er hat uns das gesamte Procedere bezüglich Frühstück, Hausregeln und Umgebung ausreichend erklärt. Das Frühstück wurde uns täglich in unserem Zimmer von einer sehr freundlichen Angestellten serviert. Wir würden jederzeit wieder kommen.

Partner

10/10

Exceptional

19 Nov 2017

Castillo

Fantastici

Uno de los mejores hoteles en los quw hemoa estado, su calidad precio es insuperable.la ubicacion ws perfecta. Si volvemos a Rome regresaremos a este hotel.