Orazio Palace Hotel Rome

Italy , Rome
Rome, Via Orazio, 21
Show on Google | Map

100 reviews shown

10/10

Exceptional

24 Feb 2026

Lyn Michelle

Superb hotel. Clean, quiet. Well equipped rooms. First class breakfast .friendly staff

10/10

Exceptional

19 Feb 2026

Eric

Everything was great! Location, service, cleanliness, breakfast.. all was superb.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Andrew

Great hotel, very central. Staff were fabulous. We would definitely stay here again

6/10

Pleasant

19 Jan 2026

Deborah

Staff helpful. Would have been four stars, only cleaners left room doors open

Leisure Friends

10/10

Exceptional

05 Jan 2026

Fan

Breakfast is really good with various of options, staff are nice and welcoming

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Jeremy

In a safe neighborhood, a nice distance from popular destinations, but still walkable. The rooftop bar is nice, and the room was very comfortable.

Partner

10/10

Exceptional

10 Nov 2025

Martin

Super clean, easy check-in, great shower, plenty breakfast options. Quiet location in easy walking distance of the busier areas and the Vatican.

Partner

8/10

Excellent

15 Oct 2025

Lisa

We LOVED the rooftop dining and bar! It made for an amazing experience to see the Vatican and other structures in Rome lit up at night! They provided high end dinners and drinks. The front desk was very polite and friendly but additional communication was needed to fully explain certain things. They provided a map for the “On off Bus” and where to pick it up but additional instructions would have been helpful because once we got there it was very confusing and we ended up walking. In addition we asked for transportation to the airport. We were told the cost and we thought we paid the hotel but when we got to the airport it ended up that we had to pay the driver. With all this said, I would stay there again, but know I have to ask more questions.

Leisure Family

8/10

Excellent

06 Oct 2025

jeffrey

The place appears really nice but….. the shower was flooding because the trap was clogged with a massive amount of hair and soap. They said it was cleaned three times a week. If that was true then they rent rooms to Gorillas. The other issue was the coffee makes had capsules that didn’t fit the machine. The first capsule did work and the others did not. We decided to try the powdered coffee but the kettle didn’t work. We pay in CDN and for $650/night we expected more.
The staff were really great as an aside.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Elisabeth

The staff was very welcoming every time we arrived in lobby It was close to shopping & restaurants Transportation was easy to access The room did not have a dresser so challenging to put our things away Our bed was not comfortable nor the pillows ( very hard and not fluffy) Our last evening we had dinner on rooftop like we did our first evening However last evening was greeted by a rude wait staff They seemed to be more fixated about several parties happening instead of hotel guests
On our return trip to Roma we were going to stay our last night there but after rudeness received we stayed elsewhere in Prati

Leisure Partner

10/10

Exceptional

08 Sep 2025

Monica

Excellent area to stay in Rome. It’s not close to all the fuzz and public transportation allows you to go anywhere easily. The staff and service were very good, kind and willing to help. The rooftop option is a very nice to have and rooms are beautiful and equipped so good. All is clean and works fine. Definitely will recommend it.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Carlos

Great hotel and location for the price. Staff is very helpful

Leisure Partner

10/10

Exceptional

30 Aug 2025

EDEN PAUL

Great staying in Roma

It was a great place to stay,
We were there with a little baby and all staffs were caring and helpful,

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Drew

The breakfast and roof top bar were awesome !! Food & drinks were delicious.

Leisure

8/10

Excellent

30 Jul 2025

Joseph

Great. But…

Hotel was great and staff were attentive at reception and at breakfast. All very kind, polite and friendly. The rooms were modern and well appointed and in a very hot Rome, the air conditioning worked very well. The only reason for the 4* review was the rooftop terrace. Although it has beautiful views and was the majority of the reason we booked the hotel. The food and beverage costs are very high. Even for Rome €12 for a 33cl bottle of beer is high! Not only that, the service was not very attentive and we had to ask multiple staff for the bill whilst they conversed with other tables ignoring us.

Overall, genuinely fantastic and I would certainly stay here again, but given the food/drink options in Rome, I’d perhaps explore your options firsr

Partner

10/10

Exceptional

29 Jul 2025

Verified traveler

Very clean, modern, and comfortable. Friendly staff. Decent breakfast. Great location in Prati. Highly recommend.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Luis

Outstanding. Definitely will return.

Leisure Family

10/10

Exceptional

22 Jul 2025

Melissa

This hotel is spectacular. Beautiful rooms and roof top terrace. It is so very close to the Vatican Museums. Staff was excellent and we truly enjoyed our stay.
That said, it is at least a 25-30 min walk to shopping, Trevi and Spanish steps. If capable, the walk is easy to navigate. If there are mobility concerns, I would suggest taking a taxi.

Leisure Family

10/10

Exceptional

05 Jul 2025

Nelly

Small hotel but nice

Leisure Family

10/10

Exceptional

04 Jul 2025

Maria

Nice place

Great location, walkable distance to Vatican City, public transport. Good restaurants and stores around. Breakfast was good, complete. Room was very spacious, clean and comfortable.

Partner

6/10

Pleasant

21 Jun 2025

Gillian P

I did not like the elevator....it was scary. It needs to be fixed...

Leisure Partner

6/10

Pleasant

17 Jun 2025

TANER

Small rooms, experience city tax daily each person 7.50 euro

10/10

Exceptional

09 Jun 2025

Mark

Overall very good. Clean and quiet. A bit pricey. Room was surprisingly small!

Leisure Partner

8/10

Excellent

02 Jun 2025

Lawrence

Helpful staff, Parking right next door. Comfortable beds, blackout blinds, quiet. 7 minute walk to St Peter’s. Very clean and updated. Try it.

Partner

2/10

Poor

12 May 2025

William

reportedly a pipe broke and they were unable to give us a two rooms which were paid for. They wanted to locate us outside of the city of Rome half hour drive or more. Finally they did put us in a hotel on the other side of town near the forum. It was not comparable to the Orazio hotel

Leisure Family

10/10

Exceptional

28 Apr 2025

marcy

Great st

I really enjoyed this hotel. I loved the location which was about a 10 minute walk from St. Peter’s. It was a nice and quiet area out of the insanity of the mobs of tourists. We had no problem getting to all the sites via a walk or a quick uber. I would book again!

Friends_and_family Friends

10/10

Exceptional

19 Apr 2025

Agnieszka

Great place!

This was our second stay at this hotel. Its amazing and we love it. Perfect location, super friendly staff, great breakfast, very clean, quiet rooms. Overall highly recommend!

Partner

10/10

Exceptional

14 Apr 2025

Andrew

Great hotel and location in city. Easy to walk anywhere from hotel and neighborhood is safe and quiet. Family friendly

Partner

8/10

Excellent

21 Mar 2025

Lorraine

The hotel is modern and nice bitbdint stay on the 6th floor I heard talking chairs moving all the time from
The restaurant upstairs

Leisure

10/10

Exceptional

18 Mar 2025

Ian

Lovely accommodations, pleasant and always helpful staff, yummy all inclusive breakfast and of course happy hours drinks and snacks made the stay pleasant and all around great experience for our first visit to Rome. Would stay there again and recommend to others

Leisure Partner

8/10

Excellent

04 Jan 2025

Silvio

Liked the location and the staff were helpful. The hotel has modern features but the finer touches of cleanliness in bathrooms especially shower area and interesting smells near the lift bring its quality down a little. The breakfast is terrific and included in the price so was very welcomed. No free water would be a recommendation along with not having to book your gym session in the fitness center which restricts your flexibility while on holiday. Overall would return if the hotel could provide the little extras that other hotels around Europe have been providing and offering as part of services and facilities.

Leisure Family

6/10

Pleasant

03 Jan 2025

Laura G

Great area. Underwhelmed by the staff and the “accommodations” that just aren’t available as stated on the website. (And they do not offer anything else in replace) they referred us to the restaurant across the street (save your $ don’t go) burnt bread along w non seasoned food.
They offer smart tv (not in our room) robes? Where? Our tea pot was filthy. (They said it was water buildup) they control heat or NOT. No iron.

Leisure Family

10/10

Exceptional

22 Dec 2024

Anne E.

Crazy is like to say the staff were amazing, they assisted with car service, maps and spoke and understood English. We ate at the property restaurant on the 7th floor every morning where the served a continental breakfast that was included with our room. My husband and brother in law had special orders ( omelettes etc ) they were so accommodating and so pleasant everyone smiled and greeted you by saying Bongiorno! Thank you for a great vacation experience.
Anne

Leisure Family

8/10

Excellent

08 Dec 2024

Robert

Nice hotel, good experience. The one draw back its located in a locals area with not the best transportation to other parts of Rome

Leisure Family

8/10

Excellent

23 Nov 2024

Verified traveler

The Orazio Hotel was a great stay. Did it have some things I did not like? Yes, however, overall a pleasant stay. I would stay here again. Some of the cons: you could not control the AC, the receptionist told me they control the temperature in the room and because it’s fall, the heat is on, so it was hot in my room. Also, very important to note there is not a peephole on the door, so not safe in my regard. Also, there is not a privacy door for the shower, so you’re just out there naked. I did not like that, I think there needed to be a door. Pros: quiet, clean, hot shower(rainfall and handle), perfect location for the Vatican and Rome city center, and overall nice receptionists with the exception of two ladies (one I think her name was April and the other was a female with glasses who was not very pleasant; she needs to work on her hospitality; actually both she and April). Nonetheless, I enjoyed my stay.

Self

10/10

Exceptional

06 Oct 2024

Cara

Great hotel that was close to delicious restaurants.

8/10

Excellent

05 Oct 2024

pete

Nice

Leisure Family

10/10

Exceptional

03 Oct 2024

Juli

Great location. Very walkable neighborhood. Would definitely stay here again. Nice clean room and very helpful staff with suggestions and directions helping my daughter and I navigate our way around. We had a wonderful stay!

Family

6/10

Pleasant

03 Oct 2024

Theresa

Staff struggled with knowing when to make small exceptions
Example is I had an open Coke Zero at breakfast and was asked to remove it
Staff seemed very inflexible; very black and white

10/10

Exceptional

15 Sep 2024

Alexandra

Really lovely property in a shopping and residential district near the Vatican. Felt safe and comfortable both in the hotel and the surrounding area.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Elizabeth

Wonderful location in the Prati area.

Leisure Partner

10/10

Exceptional

08 Sep 2024

Darrell

Lovely hotel with very helpful staff, clean and great location for exploring Rome. Beds were firm and comfortable.

Leisure Family

8/10

Excellent

30 Aug 2024

Valerie

Stayed in a standard double room and it was very small. They turn the a/c off at 3 pm everyday, so if you’re out in the 90 degree heat, and return at a later time the room is warm! You then have to turn it on yourself. Overall, the stay was fine for three nights. For the price, I just wanted to be a bit more comfortable.

Leisure Family

8/10

Excellent

16 Aug 2024

Trina

Very nice hotel to stay in. Clean, near food and shopping. Would stay here again.

Leisure Family

6/10

Pleasant

15 Aug 2024

Dr. Palma

The hotel’s location was excellent, but the service was average and unremarkable. It is advisable for the staff to check the functionality of the refrigerator and fridge in rooms before assigning them to guests, rather than placing the burden on the guests to report issues. Additionally, the lack of air conditioning in the restaurant was frustrating, forcing us to leave and find another place to dine. This was quite inconvenient.

10/10

Exceptional

14 Aug 2024

NIMISHA

Staff are friendly and very clean property

Leisure Family

10/10

Exceptional

28 Jul 2024

Mary

Beautiful hotel, fabulous food, staff are friendly and very helpful, spacious rooms. Would definitely recommend

Leisure Family_with_children

10/10

Exceptional

28 Jul 2024

Barbara

Orazio Palace was wonderful. The staff were friendly and couldn’t be more accommodating. Lovely upscale hotel with delicious free breakfast buffet.

Leisure Family

10/10

Exceptional

23 Jul 2024

Robin

Loved the Boutique Hotel

Leisure Family

8/10

Excellent

20 Jul 2024

Alex

Overpriced

Really clean and pleasant stay. However for its price, having no ‘Do not disturb’ or a lock on the door was disappointing. And there was often a lack of staff at reception when we required assistance.

Partner

10/10

Exceptional

18 Jul 2024

Robin

It is a wonderful Boutique Hotel that is in walking distance of Museums, Good Food, and Shopping!

10/10

Exceptional

03 Jul 2024

Verified traveler

5 stars

Beautiful! Loved the rooftop restaurant!! Great location in Prati.

Friends_and_family Family

8/10

Excellent

02 Jul 2024

Cindy

Clean modern hotel for a great stay. Breakfast could have more options but definitely really solid and filling. Staff were generally helpful but felt a bit standofffish.

Leisure Family

8/10

Excellent

28 Jun 2024

Lauren

This was a nice hotel that was in a pretty convenient location to explore Rome. There are plenty of great dining options yay around the corner. The room was clean and modern but did feel pretty small and cramped - I assume this is pretty typical for the city. The breakfast included was a highlight, really good!

Leisure Partner

4/10

Poor

25 Jun 2024

Andrea

As soon as I enter the room I could smell mold from the bathroom, when I open shower it got flooding, I had to call maintenance to unclog the shower, I asked the guy to use bleach since the water was everywhere, he said it was not necessary, they didn't even use any cleaning product to disinfect, corners in the shower were black, they did not offer to change room, paperwall was ripping in corners. You can barely walk in the room since it's completely small.
Overall never coming again. Not a good experience.

Leisure Family

10/10

Exceptional

23 Jun 2024

Patricia

The hotel was very nice, clean and well keep. The bed was enormous and comfortable. The rooftop restaurant was a little pricey though.

Leisure Family

10/10

Exceptional

19 Jun 2024

Christina

Patio dining was lovely. We'd definitely stay again!

Leisure Partner

10/10

Exceptional

06 Jun 2024

Claudia

Orazio hotel excellent option!!
Our room was not the best because it was small. Still I liked.

Leisure Partner

10/10

Exceptional

22 May 2024

Leslie

Very clean, comfy bed, wonderful rooftop.

Leisure Partner

8/10

Excellent

21 May 2024

Jerry

Was nice

Leisure Family

8/10

Excellent

02 May 2024

Ann

Nice staff, room, neighborhood, and so appreciated having a gym! Thx:)

Leisure Partner

10/10

Exceptional

29 Apr 2024

Isabelle

A 10 or 15 minute walk to major attractions. A busy area, so parking - even dropping off - can be a challenge. Top floor restaurant is a gem.

Leisure Self

6/10

Pleasant

25 Mar 2024

Luttig

The hotel is great, but we got room next to elevator and gym, they squeezed us into a room where you could hear people in the other room as it only had a door, seems these rooms were created to put maximum guest in, but was not fantastic, felt we had no privacy, had to phone reception multiple times to get aircon running, they switched in on remotely, after 1,5 hours. Hotel is great location and every aspect of hotel was great, but would not stay there again in places in these “gym level” rooms.

Partner

10/10

Exceptional

23 Jan 2024

Sharon

Fab hotel, not a thing I would change, clean, staff great, great free breakfast, would defo recommend and would stay again if we visited rome

Leisure Family

10/10

Exceptional

12 Jan 2024

Brent

The breakfast was a good enough reason to choose this hotel. Throw in an amazing view from the rooftop restaurant and 6 blocks from the Vatican and that's all you need!

Leisure Family

6/10

Pleasant

04 Jan 2024

Elizabeth

This is one of those properties that prioritized design over function. It is beautiful and has modern amenities but it falls short on hospitality and comforts. The automatic, bedside controlled black curtains and comfortable bed were about the only considerations for guests comfort. The rain shower sprayed in every direction including ding over the shower door and all over the floor. The sink faucet splattered all over your clothes no matter what pressure it was turned to. The thermostat would not go down past 70 degrees. The towels were scratchy and the linen towels by the sink were beautify but not absorbent meaning my party of 3 had to use every towel available. For a hotel advicating green practices by reusing towels it would’ve been nice to provide a towel
Rack at a minimum better yet a heated towel rack as most every other European hotel has.
The staff was not friendly, accommodating or helpful. After a long day of travel it is not too much to expect to be greeted. Little information was given and when we asked questions a single word or gesture was all we got. The same was true for the restaurant staff. Housekeeping was kind and not so aloof.
If you want a high tech, cold, boutique hotel you will have a clear, comfortable bed and a quiet room.

Leisure Family

8/10

Excellent

25 Dec 2023

Robert

It was fine

Room was small, housekeeping did not restock the room. Staff at breakfast was accommodating but we have has much better on our trip.

Friends_and_family Family

10/10

Exceptional

10 Dec 2023

Youssef

Nice room. Lovely staff. Good breakfast. Close to many attractions. We would definitely return.

Leisure Partner

10/10

Exceptional

08 Dec 2023

Carol

We chose Orazio Palace to be near the Vatican during our stay. Staff was exceptionally helpful, the hotel was very nice and clean. Lots of nearby restaurants and shopping within walking distance was convenient. The rooftop area was a plus.

Leisure Family

10/10

Exceptional

27 Nov 2023

Michelle

We loved the location. The hotel is really appealing. The staff were really friendly and accommodating. We enjoyed our stay and were also very grateful for the complimentary room upgrade.

The hotel is a great location if tje Vatican is your key focus for a visit and it is still convenient enough for shopping and great eateries witjout the full on crowds and hustle and bustle of the Termini area, which is also still within easy reach. The view from the rooftop resaurant seating is breathtaking and we had some delicious food from the menu.

My only bit of constructive feedback is that the quality of the breakfast is nowhere near that of the evening restaurant quality. Fresh juices and maybe oat milk in the restaurant. Additionally, complimentary water in the rooms, if only for one night, would be a welcome addition. This in no way spoilt our stay though. Would recommended this hotel to anyone who asked.

Leisure Family

10/10

Exceptional

10 Nov 2023

Albino

Great

Great service and clean

Partner

10/10

Exceptional

31 Oct 2023

Grace

Great upscale hotel, nice breakfast buffet, convenient location, and very helpful staff.

6/10

Pleasant

20 Oct 2023

Joan

We had booked a double room well in advance of our trip with two beds. However, we were told three hours after our arrival that the only room available was with one bed. We were told reservation is only based on availability. Also shower had a very slippery floor.

Leisure Family

10/10

Exceptional

16 Oct 2023

Nick

It was a pleasant stay

Leisure Family

10/10

Exceptional

10 Oct 2023

Marie-Pier

Beautiful, comfortable and quiet neighborhood

The hotel room was super clean and beautiful and the beds were super comfortable. The neighborhood was very quiet and we didn't heard any sounds during our stay. There's also a lot of different coffee and bakery around so it's easy to get a coffee at a couple of different places during your stay.

Partner

10/10

Exceptional

09 Oct 2023

Jeanette

The hotel was the ultimate in service and accommodations. Everyone was so friendly and helpful. The free daily breakfast was a feast and the perfect way to start the day. Would highly recommend this hotel to anyone visiting Rome looking for a 5 Star hotel.

Leisure Partner

10/10

Exceptional

05 Oct 2023

Valorie

excellent experience

We enjoyed our stay at this hotel, very friendly staff, clean and quiet. Loved breakfast! I would recommend this hotel to everyone and I would stay again here.

Friends_and_family Family

10/10

Exceptional

28 Sep 2023

Abigail

Safe and clean area, friendly staff

Leisure Family

10/10

Exceptional

28 Sep 2023

faizel

Great hotel that is conveniently located in the Prati district and it’s close to everything by foot and public transportation. While I didn’t score the service poorly, there was a stark difference in the quality and helpfulness of the staff that worked during the day (2 lovely ladies in particular) versus the night where the staff were not as helpful and certainly didn’t go out of their way to provide good information to help you. Overall thought we had a wonderful stay and they have an incredible rooftop terrace with great views of Rome and a great happy hour to boot! Highly recommend the hotel!

Leisure Partner

10/10

Exceptional

24 Sep 2023

Laura Jean

The staff was extremely helpful, friendly, and offered suggestions on the city.

4/10

Poor

24 Sep 2023

Jake

Whilst this is a nice hotel, we were in a room next to residential apartments and the owners of the apartment next to us had their TV on at full volume until 2-3am every night. It left us feeling exhausted by the end of our trip. I spoke to the hotel but they cannot do anything about it. They were also fully aware of the issue which was very upsetting. Why sell a room with that level of disturbance?

And as it is a popular hotel they couldn’t move us to a comparable room. We booked a superior room and they only had a tiny economy room left which we could move to but it was nothing compared to our booked room.

Sadly this ruined our stay in Roma as we were exhausted every day with very little sleep.

If you are given room 109, say no thank you!!

We received no compensation for the inconvenience so I can’t in all good conscience recommend this hotel due to the noise issues we experienced.

Leisure Partner

10/10

Exceptional

11 Sep 2023

Gianina

The property was really nice, the staff very kind. I'd stay here next time I'm in Rome. Location is very good too.

Leisure Family

10/10

Exceptional

05 Sep 2023

Linda

They were very accomodating allowing us to check our bags in early, and even took them to the room after it was available. We literally rolled in, dropped out bags and ran to tour we had signed up for. When we got back several hours later they advised us they had given us a free upgrade. We felt like royalty in this large clean beautiful room. The concierge set up our transport to the airport the next morning. we could not ask for more.

Leisure Family

10/10

Exceptional

29 Aug 2023

Omar Alexander

Great location, service and cleanliness property. Extremely well located from Vatican City and Rome city center.

10/10

Exceptional

28 Aug 2023

Ana

Very modern hotel. Spectacular view from rooftop restaurant, a bit pricey but other options in the area so didn't eat there every night. The included breakfast has many choices and delicious.The staff were ver accommodating when we needed ice extra towels or taxi.

Leisure Friends

10/10

Exceptional

22 Aug 2023

kelly

Lovely hotel, nice staff, great spot - quiet and out of the hustle and bustle but easy 15 min walk to the Vatican, Villa de Medici and to lots of restaurants. Would highly recommend!

Leisure Family

8/10

Excellent

14 Aug 2023

Stephen

Nice hotel in good location with friendly and helpful staff.
Rooms were modern and comfortable.

Leisure Family

10/10

Exceptional

05 Aug 2023

jordan

What a great find! Beautiful, modern style hotel with amazing staff and service. Rooms are super cool and very clean. A special thank you to Katia for being so kind, and for all your amazing recommendations.

Family

10/10

Exceptional

28 Jul 2023

Maria

We loved our stay at the Orazio Palace in Rome. The rooms were large and comfortable, the bathroom offered plenty of space for toiletries, the breakfast was delicious and varied and the terrace on the top floor was awesome. Everyone was extremely friendly and accomodating. We would definitely return to the Orazio Palace.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2023

Debra

The location worked out very well for us. The small restaurant and rooftop seating was perfect. What sets this property apart is the helpful, friendly and wonderful staff. Thank you for the upgrade on the return stay after the cruise.

Leisure Family

10/10

Exceptional

14 Jun 2023

George

Great staff. Excellent location. Walking distance every where. Nice and quiet neighborhood

Leisure Family_with_children

10/10

Exceptional

13 Jun 2023

Sandy

This hotel is in the perfect location. You can walk to many major sites without taking a taxi. The hotel staff were so nice an accommodating. Also it was super clean and modern. We booked this for after a cruise to spend a few days in Rome and I would highly recommend.

Leisure Family

10/10

Exceptional

06 Jun 2023

Enrico

The hotel is very conveniently placed. All the major attractions are walkable, which is good, because you’ll want to walk of the pasta. Yum. The hotel was clean, quiet, and near parking. The staff were helpful and professional as well. We will be back.

8/10

Excellent

04 Jun 2023

Diane

Stayed for 4 nights end of May, early June. Great location and friendly staff. Hotel included breakfast and great rooftop bar for drinks to watch sunset. Comfortable beds. Rooms are small - as expected. Air conditioner brought to mid temp, but not cooled. Hotel booked taxis for me to and from FCO with great drivers. Hotel stored our luggage the first day, as we arrived prior to check in, and delivered to our room while we were out touring.

10/10

Exceptional

28 May 2023

Love my stay here. My room was a decent size and the property was spectacular. I would definitely stay here again.

10/10

Exceptional

28 May 2023

Steven

A great hotel! Clean and modern. Walkable to the Vatican and convenient to other attractions. Giada at the front desk was very kind and did an exceptional job to help us celebrate a special occasion!

Leisure Family

8/10

Excellent

22 May 2023

RICARDO

We had a good experience in the hotel, but we did not like the service in the restaurant. Maybe we are used to a different service of waiters that is hard to find in Italy.

Leisure Family

6/10

Pleasant

11 May 2023

Karen

The place was a five star EXCEPT the single room that I booked was so small it wasn’t fit to be sold as a room. There was a twin bed with 20 inches of clearance on either side and at the base of the bed was a large desk with maybe 18 inches of clearance. There was a stool under the desk that you could pull out but not sit on it. I had one suitcase and I had to put it on the floor blocking the door entrance. Beware of this room. It just wasn’t workable! Otherwise the hotel was excellent.

Leisure Self

10/10

Exceptional

09 May 2023

Lawrence

A very nice and modern hotel room. Staff was always friendly, spoke English, and hotel had luggage storage services allowing us to start our Vatican Tour excursion while the room became available at 3 PM.
Location was perfect for us to walk to the Vatican, Hop On/ Hop Off Bus (stop 6), and public shuttle transportation to airport for our departure.

Leisure Partner

6/10

Pleasant

07 Apr 2023

Nicholas

Disappointed the staff did not inform us about free parking near the hotel and instead insisted we needed to pay for their private car park. The staff in the restaurant for breakfast looked very unhappy, and we felt bad asking them for anything. Kept receiving messages from the hotel in Italian asking if we had enjoyed our stay even though we were still staying in the hotel. I emailed ahead and asked for an upgrade for me and my son, didn’t get a reply, ended up with a double bed and with a child sleeping in your bed I didn’t get much sleep for 3 nights. Wouldn’t stay here again.

Leisure Family