Grand Tour Roma Guest House

Italy , Rome
Rome, Via Germanico 109
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50 reviews shown

4/10

Poor

18 Oct 2025

jiamin

The location is great, with plenty of restaurants, shops, and public transport nearby. The staff at the front desk were friendly and helpful.

However, this is a very small hotel and the hotel itself is quite old and not very soundproof. At night, you can hear your neighbors opening doors and people talking outside. The reception isn’t 24 hours, so sometimes you hear guests ringing the bell or chatting late at night. The room feels a bit dated and there were no napkins provided. I stayed for 3 nights and was told that towels would not be changed during my stay. I also heard someone touch the door handle at night, which made me a bit worried. There was a constant buzzing sound in the room, which the staff said comes from the electrical system and is the same in every room.

I booked this place in a rush and later realized that the Hilton in Rome was only about 30 euros more per night

Overall, the location and staff are great, but the noises made it hard to rest well. If you’re a light sleeper, this might not be the good choice.

Leisure Family

10/10

Exceptional

16 Oct 2025

Reina

Thank you for the great service provided

6/10

Pleasant

08 Sep 2025

Benita

Towels are very thin, only one mirror, no facial tissue, no face towel and no elevator.

Leisure Friends

10/10

Exceptional

20 Jul 2025

Gladys

Amazing place to stay.

8/10

Excellent

15 Jul 2025

NEJIB

Great place to stay, close to everything. Cold AC, nice kitchen and the Host was very helpful.

6/10

Pleasant

29 May 2025

Ashley

The overall stay was good. Check-in was a little strange as the host would not look me in the eye or address me directly, he only spoke to my partner. The only two things that could be improved are the noise level and the amenities. If your room is facing the street you get a lot of noise, and the shampoo, conditioner and body was were so small we had to buy our own from the grocery store.

Leisure Partner

8/10

Excellent

16 Mar 2025

W Francis

Pizza place right downstairs is excellent. Staff is helpfu but mostly available via whatsapp.

Leisure

10/10

Exceptional

16 Jun 2024

Jennifer

Excellent!

Absolutely wonderful customer service! The transportation to and from the airport was flawless! I was nervous traveling and they put me at ease. The rooms were spacious and very clean. The beds were very comfortable! We will definitely be back. Plus the location was easy to navigate the subway and walk around the neighborhood.

Friends_and_family Family

2/10

Poor

07 Jun 2024

James

Number of items that needed maintenance, the worst being a dripping radiator that several times a day had us changing out the small plastic dish that was there to catch the leak. We were there to relax not waste time arguing with Expedia’s essentially unhelpful service department and the apartments management over how much we should be paying given the number of issues with the place. So not happy at all that we received nothing back from the apartment given the issues and little from Expedia support.

Leisure Family

8/10

Excellent

27 Jun 2023

luis

The place by itself was cozy and nice! The staff was super friendly, helpful and always attentive to my needs! I would recomend the room more for two adults, because for three can be a little bit small, but if you can handle it its a great option.

Leisure Family

2/10

Poor

09 Jan 2023

Anthony

Pick a better place

This hotel and the staff were awful, by far the worst part of our long 14 day trip in Europe.

1) No onsite parking. We booked this hotel specifically because it advertised onsite parking. That is false, only parking available is paid public and private 3rd party parking. Neither was available near the hotel, deplete the promises of the check-in clerk.

2) Excessive and unacceptable noise level. Our room, called \"Milano\", was adjacent to their lobby. Where management allows people to party all night long. We asked for a room change, with an expectation that may not be possible, but they never even replied to our request. We barely got any sleep over 3 nights, with our daughter.

3) Ran out of hot water with 3 people every single day of our visit. Also ran out of toilet paper, and they literally made us beg for more. Never encountered that in hundreds of hotel stays.

4) They call themselves \"eco' so they can cut corners. We were told to use the same towels for 3 days. Which cannot dry in 90% humidity.

5) Large step in middle of room. My daughter was injured going to the bathroom tripping over this OSHA hazard. Reporting it to local authorities. Not safe.

6) Management is aggressive, rude, and ambivalent. They ignored our room change request and then attempted to change our check out time when we complained about all of the above.

I would never recommend to anyone. Dishonest and dysfunctional. We made a mistake with this booking.

Friends_and_family Family

10/10

Exceptional

09 Oct 2022

William

Great location and staff.

Hard to navigate the streets and parking, rooms were a bit tired and the shower very small, no place to put your items for the bathroom for more than one person. There was a nearby dog barking all night so couldn't have the windows open.

Leisure Family

6/10

Pleasant

14 Sep 2022

Khanh T

The staffs were friendly, helpful. We booked 3 rooms for our group but they have 2 rooms in the same level, another room in other area with different keys to go in

Leisure Friends

10/10

Exceptional

28 Jul 2022

Despina

Nice and quiet neighboorhood. Great location, walkable to great sites.
Great and friendly staff.
We had artived from a late flight, and even though there was a miscommunication, they remained patient to try to help us out.

Leisure Family

4/10

Poor

23 Jul 2022

Paul

Master bedroom no AC !! Stinky appartement. Not as advertised. Gave us basement and wasn’t expected. Mosquitoes in the house. All ustensiles smell humidity and stinky. Would not recommend that appartement

Leisure Family

4/10

Poor

23 Jul 2022

Drew

Despite advertisement be aware that they offer no parking for free. They packed it in fine print that I read through but was not on the English page and only in Italian. It is free city street parking and only if available. They don’t save you any spot or assist in providing you a parking spot. Otherwise, you will need to pay for a lot daily or find a pay spot on the street in a congested city. We would’ve booked closer to the city center now knowing we needed to pay for a lot. Additionally, the two bunk beds were not safe. They wobbled and we’re not structurally sound. We booked also because of this feature and instead the kids slept on the pull out that did not have sheets. We only realized later in the evening and no staff was present to get us sheets for the pull out. The blow dryer in the bathroom only worked on cool low. Finally, underneath the sink was leaking and it smelled of mildew and rust. I would not recommend this location to any family staying in Rome. In conclusion, 3 of the amenities we searched in booking were not as advertised. For the same price you can find somewhere much better that truly accommodates your family with the services claimed to be provided.

Leisure Family_with_children

8/10

Excellent

01 Jul 2022

Mike

Small accommodations (including a tiny shower), but not surprising in Rome. Staff was super friendly and did their best to accommodate. Solid lodging and would recommend.

Leisure Family

10/10

Exceptional

30 May 2022

Annette

Staff was wonderful! Very helpful with arranging transportation to and from airport. Also great recommendations for resturants

Leisure Family

2/10

Poor

07 Mar 2022

Johann

The hotel is maybe the worst hotel I‘ve been in my life very unfriendly stuff. Expedia tried to cancel for me, an Expedia lady even called, the hotel refunded not one of the 5 booked days. We never checked in, we could not stay there. I thought, they deduct a penalty, but they kept all of my money, payed for 5 days.
Don’t make the same mistake.

Business_and_leisure Partner

4/10

Poor

15 Nov 2021

Patrycja

Highly disappointed

I am disappointed with this property. I have booked Traditional Quadruple Room - Non Smoking, 1 queen and 2 single beds. I was given room that had one single and one double bed, overwhelming cigarette smoke smell. It smelled so bad that having undisturbed sleep was impossible. They have provided us with towels and toiletries just for two people, regardless of booking made for three adults. Two coffee cups instead of three and no tea spoon with it. Hotel staff did not offer to change the room or move us to a different location, we were forced to stay in this room stinking of cigarette smoke with less beds that we have paid for. The hotel staff are waiting till very last minute to inform you about late check-in fee of 10Euro per person if you check in after 7pm, if you arrive past 9pm the fee increases. They have sent me an email regarding this matter at 9:30pm the night before our departure, where I virtually had no chance to see this email and cancel my booking to find different accommodation. I find it manipulating and unfair. Let me add that I have emailed the property about week and a half before arrival advising that our plane lands at 6pm and that we will most likely arrive to the hotel past 7pm, this email was left without response and I was not informed about late check-in fee then.

Friends_and_family Family

8/10

Excellent

04 Oct 2021

Cassandra

Okay stay at a great location. You get what you pay for, very fairly priced. Basic stay.

Leisure Partner

10/10

Exceptional

13 Sep 2021

Verified traveler

Great location and friendly hosts

Me and my partner stayed here for 3 nights and it was perfect for what we wanted. A lot cheaper than anything else of the same standard and brilliant location. Only downside for us was the room didn’t look as nice as the one advertised online but the hosts were lovely and very helpful. Would definitely recommend a stay here.

Partner

6/10

Pleasant

27 Aug 2021

Rajiv

When we booked the property it says check-in time between 2pm till 7pm. Hotel called us to inform that its till 5pm, we have to rush. When we reached, i was informed one of our rooms AC is broken there is no other room available. It was very hot dau. We family of four end up in one room. Very disappointing. By the time we realized that we don't even have coffee maker in our room front desk person left for the day. Next morning i contacted front desk but no help was provided. Very disappointing.

Leisure

4/10

Poor

11 Jul 2021

Verified traveler

We had booked so rooms and when we arrived the receptionist offered us up an apartment they had with three rooms, one bath and a small kitchen. We originally were thrilled to have the extra space but that was the end of the happiness with this place. We had only three towels for all of us so called the receptionist for more before we headed out for sightseeing. As we were out she called us telling us the the extra towels were I. The room and we could have found them as they were located under the bed which you have to lift to find. We thought this was very odd but fine. Next The water heater for the apartment broke before our first shower and our poor kids and I had freezing showers after coming back from our afternoon/evening of site seeing. We called the receptionist who they don’t keep at the hotel and she notified the owner who came over. Owner then Agreed to give us a key to an empty room he had so we could at least use that for showers, this shower had a bad drain so we got to stand in dirty water as we showered The next day he had maintenance come and try to fix the water heater but it didn’t work as only one warm shower was had before the water heater broke again. Unfortunately also during all of this the air conditioning we had on to keep the apartment cool and the fan we used to cool the down the one bedroom without an air conditioner was turned off by the owner when we’re out sightseeing as he didn’t think we should have it on while we were out. Don’t stay here

Leisure Family_with_children

8/10

Excellent

05 Jul 2021

Verified traveler

What you see is what you get! Good location

decent hotel room for staying in Rome. it was a good price, not to expensive, not too cheap, just right for what you got. bathroom and bedroom is provided in good condition, just what you need, not more, not less. Location is very good as it is close to the good parts of Rome and the subway is also close.

Friends_and_family Family

6/10

Pleasant

26 Jun 2021

Verified traveler

The receptionist was nice and friendly. The location is good because it was close to everything. My family and I got the deluxe apartment and it was not what we were expecting. The room was in a basement-like area and it smelled like mold in there. The bathroom door was broken and also the kitchen table. The boiler kept turning on/off so some of us had to take cold showers. I think the room could have been cleaned a little better before having guests stay in there.

Friends_and_family Family

10/10

Exceptional

25 Oct 2020

Jill

Will definitely be back!

Hotel and staff were amazing. We wanted to extend our stay because we were so happy. Food was great, view was beautiful and staff were friendly and attentive.

Partner

8/10

Excellent

09 Aug 2020

Jamie

Nice stay in Rome.

Fine stay for a few nights in Rome. Friendly service. Location is great.

Apartment needs some updating but it was comfortable.

Friends_and_family Family

10/10

Exceptional

11 Mar 2020

MsMCruz

The hotel is very clean the staff is excellent it is close to shopping and restaurants the Vatican and the metro station.

Leisure

8/10

Excellent

23 Feb 2020

S.Angela

Convenient location for a stay in Rome on a budget.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Irene

Lovely quiet place

It's an excellent location, very recommended for your holiday in Rome. It's quiet and full of good cafes and restaurants. The guesthouse is close to metro stations, and there are also tons of buses to anywhere in town.
The room was very clean. The guys at reception were very helpful with our late check-in, booking transfers to and from airport, and whatever else was needed.

Partner

8/10

Excellent

08 Sep 2019

Ritu

Residential neighbourhood, close to Vatican and basilica.

Leisure Family

8/10

Excellent

19 Aug 2019

Andrea

Cozy guest house near the Vatican

Wonderful service provided by Nestle and front desk team, they made our stay special. This guest house is walking distance to the Vatican as well as other attractions. There is a Simple Market next door as well as an ATM. Overall is a great place, I would have loved a quieter room away from lobby and street noise..,my room was the first room from the entrance and on the bottom floor. The walls are thin and you can hear people talking in the lobby as well as people entering the building.

Friends_and_family Family

10/10

Exceptional

24 Oct 2018

Bryce

A great Hotel in an excellent location in Rome. Close to the metro train station and only a few minutes walk to the Vatican. Romel, our hotel host, was very helpful and went out of his way to make sure our stay was comfortable. He even met us at 1am in the morning for our very late check in time. Also enjoyed the breakfast at the local cafe which was only a short walk along the street. Romel, even kindly accompanied us to the cafe to ensure we understood everything. Great atmosphere in the area and felt like we genuinely experienced Rome.

8/10

Excellent

24 Oct 2018

Tom

The hotel was in an ideal location, 5 minutes from the Vatican, close to a metro stop, and within reasonable walking distance of all main sights.

The room looks great, the bathroom is fantastic. However, the beds are a little firm. My only criticism is the Windows. The windows are very old and let in so much noise from the outside. If you’re a light sleeper, you may need to request a room at the rear of the property as otherwise you will be woken up by people walking past, sirens etc. Luckily it didn’t bother us too much.

The staff were brilliant, really welcoming and did everything they could to make it a nice stay. Would definitely stay again!

10/10

Exceptional

11 Oct 2018

Luisa

Loved our 2 night stay here. Location excellent and easy to find and staff very helpful.

Breakfast around the corner was great too.

My only advice would be to change the windows to double glazed windows. Our room faced the street and the window was very old and thin glass so we heard EVERY footstep on the footpath as well as all the usual traffic noises of a big city. The photos show a window that you can see trees/outside from which is not correct. The window has fixed shutters so you can't see outside. Felt a little closed in and we had to use the lights in the room during the day.

10/10

Exceptional

05 Oct 2018

Margaret

Great stay and would recommend this other guests

The service was outstanding most helpful would stay here again. Thanks to Romel a gentleman.

Partner

10/10

Exceptional

13 Aug 2018

Daniel

Location is excellent, close to the Vatican (10-15min walk) and very close to great restaurants. Neighborhood is safe and public transportation is close as well. Easy access if you are arriving to Rome by plane. From Fiumicono Airport, look for Bus Shuttle (SIT) and they charge only €6.00, and the station is less than 10min walk from Grand Tour. The other great points about the hotel is that is very close to supermarkets, and staff is very friendly.

10/10

Exceptional

12 Jul 2018

Dariush

The location is great near Metro, Vatican, high end residential area, great shopping, restaurants. Staff our not constantly present but cleaning is done regularly and very pleasant and helpful staff. Room is good size, shower high pressure, coffee machine, window to tree lined street etc.

10/10

Exceptional

21 May 2018

Gabriel

totally recomanded

it was really good furnished house , i felt so comfortable , and it was very correct and very nice person the owner .

8/10

Excellent

12 Apr 2018

Mel

Grand tour Roma

Great location, lovely room, very helpful and friendly staff that can’t do enough for you.

8/10

Excellent

30 Oct 2017

raymond

very nice hotel with good location

this hotel is well located, just around the corner from a main shopping/food corridor. we walked about 15 minutes from Roma Termini (train station). room is simple but nice/clean. great shower. Ransel is weekend host, very sweet and helpful, and speaks fluent English. not near the Vatican, but several cathedrals are within walking distance. we did not use subway, but stops nearby too. my only complaint is not with this hotel but with hotels.com because they offered a 10% discount and then did not count my 2 nights here towards earning a free room. i guess this was in the fine print, but wasn't worth the 10% discount.

Partner

10/10

Exceptional

18 Oct 2017

Gabby

Nice hotel near Vatican City

The hotel wasn't easy to find, but once we got there, we loved it. Is very close to a two metro stations. It has very nice restaurants near the hotel and also a super market in case you want to buy anything else.

8/10

Excellent

20 Sep 2016

Judy

Convenient and clean, comfy guest house

Fairly quiet area of Rome but has restaurants nearby. Not far from the Vatican City or shopping. Room fairly small but adequate and very clean with comfy bed. Tea and coffee in room but no milk.

Partner

6/10

Pleasant

16 Jul 2025

Kaj Rasmus

Vi havde to overnatninger i to værelser
Det ene på 3 sal var OK mens det andet i groundfloor (mest af alt kælder) var rigtig skidt da der var for fugtigt og dermed dårligt indeklima.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Santiago

Excelente

Friends_and_family Family

6/10

Pleasant

30 Sep 2022

MARIA ANGELES

El alojamiento está en una zona cercana al Vaticano , pero más distanciada del resto de la zona turística.
Es un alojamiento conservado con gente de trato muy agradable y predispuesto a colaborar en tus peticiones.
Como inconvenientes decir que hasta acceder al alojamiento hay que subir unos cuantos escalones y para ese acceso no hay ascensor, dificultando el acceso a personas mayores o con movilidad reducida.
Se trata de una zona residencial llena de todo tipo de servicios, farmacias, tiendas, cafeterías restaurantes y mercado.
En general es aceptable y su personal es correcto.

Leisure Family

6/10

Pleasant

22 Jul 2022

Janeth

Es una casa de huéspedes. Está a unos 8 minutos de la estación de metro más cercana Hay supermercados, y a unas 5 cuadras hay restaurantes y gelaterias. Es una casa de huéspedes en un edificio, por lo tanto, no encontrarás un rotulo de hotel. Está bien, pero para los servicios y ubicación, creo que es más costoso de lo que debería ser.

Leisure Family

2/10

Poor

15 Jun 2022

Carmelo

Me gusto la ubicación, no me gusto el estado de la propiedad nada que ver con las fotos que aparecen en la pagina, las camas estaban viejas sonaban cuando uno se sentaba , un hotel viejo

Leisure Friends

8/10

Excellent

30 May 2022

Manuela

Stanza comoda e personale cortese, unica pecca il bagno: dal rubinetto del lavandino non usciva abbastanza acqua e l'acqua della doccia non era calda.

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